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Hard drive shows wrong free space

If you are using your computer and you notice that Hard drive shows high space utilization even if you only have a few applications installed on your computer, then you’ve come to the right place as this post will guide you on what you can do to sort this problem.

Upon noticing the odd state of your hard drive and you check the actual volume that’s occupied by the apps in your drive and you see that they are not really occupying a lot of space. This kind of issue could indicate that your hard drive is not showing the correct value for the free storage space of the drive-in your Windows 10 computer.

This kind of problem could be passed off as a system bug, however, it could also be a serious problem. In fact, as you are aware, there are hidden folders and files in your computer that could be occupying space and since most of them are associated with system applications, you might not realize it unless you thoroughly check the folders.

The most common causes of the issue are as follows:

  1. The system information folder might be utilizing a lot of space. If you wonder where the information for the system restore points is stored, they are stored in the system information folder which in turn is stored in the drive as a hidden file.
  2. An issue with system maintenance could cause the problem.
  3. Malware or some other software might have created an undetectable hidden file.
  4. Space could be occupied by the trashbin folder.
  5. These hidden files could occupy significant space in the folder, thus slowing down the system and impacting its performance. If you face this issue, try our suggestions and see if they help you.
  6. Run ChkDsk
  7. Clear all Junk files
  8. Reduce the space occupied by the system restore points
  9. Run the System Maintenance troubleshooter

Option 1 – Run CHKDSK utility to check the drive for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. To use it, follow the steps below.

  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:

CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]

Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.

  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.

Option 2 – Try to delete the temporary files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.

  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
  • Next, find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space: 
    • Windows Upgrade Log Files
    • The system created Windows Error Reporting Files
    • Thumbnails
    • Temporary Internet Files
    • Previous Windows Installation Files
    • Delivery Optimisation Files
    • DirectX Shader Cache
  • Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
  • Now go to the “Free Up Space Now” section and click the Clean Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix the error.

Option 3 – Try to reduce the space occupied by the system restore points

In case you don’t know, system restore points actually occupy a significant space in your computer which is stored in the System Information folder. Thus, you need to check the size of this folder and unhide the folders and files and then click on the folder. The size of the folder should be displayed in the right pane of the window. To fix the storage space problem, you could delete all the old System Restore Points as well as Previous versions of files or you could also restrict the disk usage of the System Restore points.

Option 4 – Try to run the System Maintenance troubleshooter

The problem could also be caused by the System Maintenance and to fix it, you have to run the System Maintenance troubleshooter by following these steps:

  • In the Windows Search bar, type “control panel” and double click on Control Panel from the search results.
  • Next, go to this path: Control PanelAll Control Panel ItemsTroubleshootingSystem and Security.
  • After that, click on the System Maintenance troubleshooter to run it.
  • Once the process is completed, restart your computer.

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Guide to Easily Fixing Error 1713

What Is Error 1713?

Error 1713 is essentially a programming error. It has specifically been designed in Microsoft applications. This is intended to allow customers to continue using the appropriate setup tool. The error can be quite annoying and is used by manufacturers to determine what caused the error so that counteractive methods can be employed. The number 1713 is simply the hexadecimal code that informs where the instruction was loaded when the error occurred.

Solution

Restoro box imageError Causes

As far as the causes of Error 1713 are in question, the primary cause is damaged, misconfigured, or corrupt windows system files. There are several other factors that lead to the occurrence of Error 1713. For instance, if the applications or hardware on your system has been improperly deleted, installed, or uninstalled, Error 1713 will occur. Similarly, Error 1713 is triggered when the computer has recovered from an attack by some virus, spyware, malware, or adware only recently. This attack corrupts the file and so the error appears. Incorrect system shutdown can also be blamed for this error. All the scenarios listed above actually damages the registry entries in Windows system files. The corrupt or damaged files will then lead to improperly linked or missing information. It goes without saying that such problems will keep the applications from performing in the desired manner and this makes it even more crucial to fix this error as soon as it appears.

Further Information and Manual Repair

Two of the most useful workarounds for Error 1713 are listed below.
  • This solution is for advanced users. Restart your computer. Log on to it as the admin in the safe mode. Now go to the Start button and follow this path All Programs-> Accessories-> System Tools->System Restore. Now an option will appear asking you to ‘Restore your computer to an earlier time’. Select it. This option will actually appear in a new window. Click Next. A list of restore points will be displayed to you. Select the most recent restore point before the occurrence of the error and press Next. Now click on the Next button that appears in the confirmation window. Restart your computer as soon as the restoration is finished.
  • This solution is for novice users. Download a 1713 repair utility available online. Install this program and use it to scan your system. After the scan is complete, click on repair to fix the error.
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Fix Failed to play test tone Error in Windows
If you are testing your headphone or your speaker but all of a sudden encountered an error that says, “Failed to play test tone” in your Windows 10 computer, worry not for this post will walk you through how you can fix this problem. The test tone is used to check the right-left balance of the headphones and speakers in your computer, however, if you are not able to use it, there are several options you can check out. You can try to run the Playing Audio troubleshooter or restart the services that are related to Windows Audio. Aside from these, you could also disable Audio Enhancements or you could also change the default test tone rate and bit depth.

Option 1 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the “No Audio Output Device is installed” error. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 2 – Try to restart the Windows Audio-related services

The next thing you can do to fix the problem is to restart the services related to Windows Audio. Although the audio services start automatically on every system boot, there are times when they might fail to start. Thus, you can start these services manually by following these steps:
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  • Then look for the services named “Windows Audio” and “Windows Audio Endpoint Builder”.
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  • If none of the services are running, just click on the Start button and select the Automatic option from the drop-down menu.
  • Now click on the Apply and OK buttons to save the changes made and then check if the error is fixed.

Option 3 – Try to update the Audio driver

You might also want to consider updating or the Audio driver as it could help in fixing the error.
  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating or reinstalling the Audio driver didn’t work, you can go to the manufacturer’s website and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try changing the default test tone rate and bit depth

Windows selects a default test tone rate and bit depth depending on your headphone or speaker. This allows you to look for the best sound quality from your audio output device. So if your headphone or speaker has some problems with the default settings, then it’s no wonder why you’re getting the “Failed to play test tone” error. To fix this, you can try to change the default test tone rate and bit depth by following the steps below.
  • First, you need to open the Windows Settings panel and then go to System > Sound.
  • Next, look for the Device properties option located on your right-hand side and click on it.
  • After that, select the Additional device properties option and go to the Advanced tab.
  • From there, select a different test tone rate and bit depth and then click on the Test button.
  • Once done, check if it was able to fix the problem or not.

Option 5 – Try disabling the Sound or Audio enhancements

To make your operating system’s specific hardware sound nothing but perfect, both Microsoft and third-party vendors have shipped audio enhancement packages which are usually referred to as “Audio Enhancements” in Windows 10. However, there are instances when instead of improving the sound or audio quality of your computer, it can cause problems so to fix the problem you need to turn off these audio enhancements. How? Simply follow the steps below.
  • Type in “Sound” in the taskbar search and then from the list of results, select “Sound Control Panel”.
  • After clicking Sound, the Sound properties box will pop up. From there, go to the Playback tab and right-click on the default device i.e. Speakers or Headphones then select Properties.
  • After that, the Speakers properties box will appear. From there, go to the Enhancements tab and select the checkbox for the “Disable all enhancements” option.
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How to Fix R6025 Pure Virtual Function Call
R6025 pure virtual function call’ is a runtime error that occurs suddenly on the screen and disrupts the program being run prior to it. This error display indicates that the program has been corrupted. R6025 runtime error usually occurs with the Visual C++ framework.

Solution

Restoro box imageError Causes

This error occurs when the C++ program crashes which is usually because of the malfunctioning or missing of the device driver or incomplete device driver files. It happens because your application indirectly calls a pure virtual member function in a context where a call to the function is invalid. Most of the time, the compiler detects it and reports it as an error when building the application. R6025 error is usually detected at run time.

Further Information and Manual Repair

To fix the R6025 pure virtual function call error, you need to find the call to the pure virtual function. After you find the call, you need to rewrite the code so that it is not called again. There are 2 ways to do this:

Alternative 1

One way to fix the R6025 pure virtual function call is to replace the function with an implementation that calls the Windows API function DebugBreak. The DebugBreak causes a hard-coded breakpoint. Once the code stops running at this breakpoint, it is easy for you to view the call stack. By viewing the call stack you can identify the place where the function was actually called.

Alternative 2

Another quick way to find a call to a pure virtual function to fix the R6025 error is to set a breakpoint on the _purecall function that is usually found in PureVirt.c. By breaking this function you can trace the problem occurring and rewrite the call to ensure the error does not occur and the program you are trying to develop on the Visual C++ framework is easily developed. If R6025 Error is related to Windows Registry Problem Then here’s how you can fix the problem: To fix the runtime error R6025, run registry cleaner software to scan and fix all errors.  This alternative is suitable if the R6025 error is related to the Windows registry problem and where the error has occurred due to corrupted or malicious registry entries. You can download the registry cleaner repair tool for free. Run it to scan errors and then click the fix error button to repair the problem immediately.
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    Press ⊞ WINDOWS + X to open the secret menu, click on the device manager. In device manager expand network adapters. Right-click on Qualcomm Atheros Qca61x4a wireless network adapter and click on disable Right-click on Qualcomm Atheros Qca61x4a wireless network adapter and click on enable
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    Press ⊞ WINDOWS + X to open the secret menu, click on the device manager. In device manager expand network adapters. Right-click on Qualcomm Atheros Qca61x4a wireless network adapter and click on properties Under properties, window click on Driver tab and left-click on Roll Back driver (if the option is greyed there is no previous driver, follow next step) Choose your reason and click on OK
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There are not many applications for creating mind maps, even fewer that are completely free, so it is with great pleasure to present you with Freeplane. Freeplane is mind mapping, Knowledge Management, and Project Management software completely free and open source. freeplaneYou can it here: https://sourceforge.net/projects/freeplane/files/latest/download

And from developers git page and I quote:

Freeplane is a free and open-source software application that supports thinking, sharing information, and getting things done at work, in school, and at home. The core of the software is tools for mind mapping (also known as concept mapping or information mapping) and using mapped information. Freeplane is written in Java using OSGi and Java Swing. It runs on any operating system that has a current version of Java installed. It can be run locally or portably from removable storage like a USB drive. We use Github only as of the main code repository, all other project parts are hosted at the source forge. So all bugs and feature requests are managed in a separate issue tracker. There is a drop-down box for selecting different types of issues. Other sources of inspiration are our new forum and old forum. Some users write their ideas there. Every contributor and every team member freely decides what task he is going to work on, but for making the best decision we can communicate our self-set goals in the above forum. It is supposed to enable early discussions and community feedback and also to motivate you and other people.

How to start hacking and contributing

People new to the project can start with implementing a new small feature or doing some refactoring or documentation and not with the bug fixing. Not all bug reports seem to be equally important, and if there are important bugs they usually get fixed by people who broke the functionality. I think you should first get there :). For internal developer discussions, there is a private mailing list. It is held private to avoid spam mails. If you want to be subscribed let us know what mail address you are going to use with it. This list is the preferred way to ask all code-related questions because they usually get answered soon and by the most competent team member. Some documentation for new developers is available in Freeplane wiki https://www.freeplane.org/wiki/index.php/How_to_build_Freeplane and also here and here. It is written for new guys and should also be maintained by the new guys to stay up to date. Looking forward to any questions and contributions, Freeplane development team
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Logitech G Cloud gaming handheld

Logitech announced the Logitech G CLOUD gaming handheld, somewhat of a STEAM Deck competitor. Somewhat, because the reason is that not like Deck this device is not packing huge power in order to run locally PC games, instead it is made with one goal in mind to connect to Cloud gaming and let you play games in that way.

Logitech G cloud gaming handheld

The device is packed with a 7-inch display featuring 1080p resolution in a 16:9 ratio with a refresh rate of 60Hz, an analog thumbstick, a D-pad, 4 action buttons, and triggers. Inside the device beats Snapdragon 720G (CPU used in most Android phones), 4GB of LPDDR4X RAM & 64GB of internal storage. As seen hardware is way less impressive than one that is packed inside the STEAM deck but as stated this handheld is not meant to run natively PC games so this hardware will suffice for its purpose.

Logitech has partnered with both Nvidia and Microsoft to add GeForce now and Xbox Cloud Gaming access to its device. If you have an account on either one of these services you can fully use them on the Logitech G Cloud gaming handheld. You can also play some Android games via the Google play store but the main goal is Cloud gaming.

The price of 350$ USD is not very impressive since STEAM Deck which is a way more capable device is running for 400$ USD, for the difference of only 50$ USD Deck has an advantage, and the price itself is a hard point for selling and if we place into this mix som retro handhelds that go as low as 100$ USD Logitech is in an awkward position. Note that Nintendo Switch is 300$ USD.

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Fix ERR TUNNEL CONNECTION FAILED error
One of the errors you can encounter while browsing the web using your Google Chrome browser is the ERR_TUNNEL_CONNECTION_FAILED error. If you happen to encounter this error, then this post could help you resolve it. This kind of error in Chrome can occur due to incorrect website domain configuration, conflicting browser data, incorrect proxy settings, and DNS connection issues. To resolve the ERR_TUNNEL_CONNECTION_FAILED error in Chrome, here are some suggestions you can check out.

Option 1 – Try disabling the proxy server for your LAN

If your PC was just attacked by some adware or malware as of late, it is possible that it has changed the network settings in the system and might display spam advertisements. Thus, you have to disable the proxy server for your LAN. To do that, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 2 – Try to reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the ERR_TUNNEL_CONNECTION_FAILED error. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 3 – Try using a VPN connection

There are instances when the network that your computer is logged on might have blocked your access to the website you are trying to open and so to fix it, you can try to use a VPN connection. Once you’ve connected using VPN, try to open the website again and see if you can now access it.

Option 4 – Try clearing browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_TUNNEL_CONNECTION_FAILED. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 5 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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Fix Orange Screen of Death Error in Windows
The Windows 10 Orange Screen of Death, unlike Blue Screen of Errors, is quite an uncommon error where the hardware is the culprit which is mostly caused by some issues with the GPU. If you are currently facing this problem, then you’ve come to the right place as this post will guide you on what you can do to fix it. There have been reports from users that the Orange Screen of Death is caused by various reasons. Some users reported that they encountered Orange Screen of Death when they were watching a YouTube video, while some were not able to boot into their Windows 10 PCs and encountered an error instead of that either says, FAULTY_HARDWARE_CORRUPTED_PAGE or WHEA_UNCORRECTABLE_ERROR error. In addition, this error can also occur when your computer wakes up from Sleep or while using BitLocker, or while you use a second monitor. Whatever the case is, you can try updating your drivers or lower the clock speed of the GPU. You could also try to fix the DRIVER_IRQL issue in case it’s the one that triggers the error or performs Automatic Repair or uninstalls any recently installed software.

Option 1 – Update your Graphics card drivers

One of the possible reasons why you’re getting the Orange Screen of Death error is most likely related to the Graphics card drivers in your computer. Thus, the first thing you can do to resolve it is to update these drivers by following these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try to uninstall software you’ve installed recently

If you have installed a software or two recently and then suddenly encounter this Orange Screen of Death, then they are most likely the culprits. The best thing you can do is to first check the System Log in the Event Viewer for any additional information in case it’s not the GPU but some other driver or device that’s causing the error. Once you have identified the culprits, uninstall them and see if the error is fixed.

Option 3 – Try disabling Overclocking

If overclocking is enabled, you might have to disable it as some users reported that the WHEA_UNCORRECTABLE_ERROR 0x00000124 error started to appear right after overclocking. To disable it, follow the steps below.
  • Go to the Start Menu and open Settings.
  • Next, select Update and Security and go to the Recover tab.
  • From there, click on Restart now in Advanced startup. This will restart your computer.
  • Once you’re in the Advanced startup, go to Troubleshoot and then select Advanced Options.
  • From there, select the UEFU Firmware Settings.
  • Now click on Restart. Once your computer has restarted, it will automatically open BIOS.
  • From the BIOS, go to the Advanced tab and navigate to Performance and then look for Overclocking.
  • Once you’ve found Overclocking, make sure that it is disabled. If it’s not, then disable it and then save the changes made by tapping the F10 key.
  • Start your computer normally and check if the WHEA_UNCORRECTABLE_ERROR 0x00000124 error is now fixed.

Option 4 – Use the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the Wdf01000.sys Blue Screen error, you need to use the Driver Verifier Manager:
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 5 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.
  • You can start by creating and booting from a bootable Windows 10 USB Stick.
  • After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
  • Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
  • Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.
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Fix DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL
If you suddenly encounter the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error on your Windows 10 computer along with the error codes, 0x000000D5, 0xb10BBD9E, 0x0D82DA24, 0Xfecd479D, 0x779827CB then read on as this post will provide you some troubleshooting tips that could help you resolve the BSOD error. Getting this kind of BSOD error means that a driver has referenced memory that was freed earlier and it could also mean that the Driver Verifier Special Pool option has caught the driver accessing memory which was freed earlier. Follow the given options below to fix the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error.

Option 1 – Use the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues.
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 2 – Try updating SSD firmware

If you have installed SSD on your computer recently and you have started getting the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error since then you may have to update the SSD firmware. To fix this, you can download the Intel Solid-State Drive Toolbox from the official website. This toolbox is compatible with Windows 10 and Windows 7 and later versions.

Option 3 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try running Microsoft’s online Blue Screen Troubleshooter

If running the built-in Blue Screen Troubleshooter didn’t work, you can also try running Microsoft’s online Blue Screen Troubleshooter. All you have to do is go to Microsoft’s website and from there, you will see a simple wizard that will walk you through the troubleshooting process.

Option 5 – Try to reinstall or update device drivers of recently installed hardware

If the first few options didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try disabling Hardware Acceleration

You might want to disable Hardware Acceleration system-wide or for a particular program like Google Chrome and see if it resolves the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error
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Completely Remove SweetIM From Computer

SweetIM Toolbar for Internet Explorer is a browser add-on which adds various shortcuts to your browsers for easy access. This toolbar also changes your homepage to home.sweetim.com. The toolbar is typically bundled with the free Sweet Instant Messenger program and does not necessarily get uninstalled when Instant Messenger is removed from the user’s PC. Additionally, if the home page and search settings were modified by this toolbar, they need to be manually reverted back by the user.

This extension injects various ads into your browser search results and changes your default search engine. While you are browsing the internet, this software records your website surfing data, clicks, and possibly private information. Several Anti-virus programs have classified SweetIM Toolbar as a potentially unwanted application and are not recommended to keep.

About Browser Hijackers

Browser hijacking means that a malicious program code has power over and modified the settings of your web browser, without your approval. They are made to disrupt browser functions for many different reasons. Generally, the idea would be to force users to visit particular sites that are looking to increase their visitor traffic and produce higher ad revenue. Most people assume that such websites are legitimate and harmless but that is incorrect. Nearly every browser hijacker poses an actual threat to your online safety and it is vital to categorize them under privacy dangers. On top of that, hijackers can make the whole infected system vulnerable – other harmful malware and viruses would grab these opportunities to intrude into your system effortlessly.

Major signs that an internet browser has been highjacked

The common signs that indicate having this malicious software on your PC are: the home page of your respective browser is changed unexpectedly; bookmark and the new tab are also modified; the default search engine and the default web browser settings are altered; discover new toolbars that you didn’t add; you find lots of pop-up ads on your computer screen; web pages load very slowly and sometimes incomplete; Inability to navigate to particular sites, particularly antivirus and also other computer security software websites.

Exactly how they get into your computer or laptop

There are several ways your computer can get infected with a browser hijacker. They usually arrive by way of spam e-mail, via file sharing websites, or by a drive-by download. Many browser hijackings originate from add-on software, i.e., toolbars, browser helper objects (BHO), or extensions added to browsers to give them additional features. A browser hijacker may also come bundled up with some freeware that you unwittingly download to your computer system, compromising your internet security. A good example of some notorious browser hijackers includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, but the names are continually changing. Browser hijackers can record user keystrokes to gather potentially invaluable information that leads to privacy concerns, cause instability on systems, severely disrupt the user experience, and eventually slow down the PC to a stage where it becomes unusable.

Removal

Some browser hijacking could be quite easily corrected by identifying and removing the corresponding malware application through your control panel. But, many browser hijackers are hard to eliminate manually. Regardless of how much you attempt to remove it, it may keep returning over and over. You should consider doing manual repairs only if you are a tech-savvy person, as there are risks associated with tinkering around with the computer registry and HOSTS file. Browser hijackers could be effectively removed by installing the anti-malware application on the affected computer. One of the finest tools for repairing browser hijacker malware is Safebytes Anti-Malware. It will help you get rid of any pre-existing malware on your computer and gives you real-time monitoring and protection from new internet threats. Along with the antivirus tool, a PC optimizer will help you in getting rid of all related files and modifications in the registry automatically.

Can't Install Safebytes Anti-malware because of Malware? Do This!

Viruses could potentially cause a great deal of damage to your personal computer. Certain malware variants alter browser settings by including a proxy server or change the computer’s DNS settings. In such cases, you will be unable to visit certain or all internet sites, and thus unable to download or install the necessary security software to remove the infection. If you’re reading this, chances are you’re stuck with a virus infection that is preventing you to download or install Safebytes Anti-Malware software on your system. Although this kind of issue will be difficult to get around, there are some actions you can take.

Eliminate malware in Safe Mode

The Windows-based PC has got a special mode referred to as “Safe Mode” in which only the minimum required programs and services are loaded. If the malware is blocking access to the internet and affecting your computer, launching it in Safe Mode enables you to download anti-virus and run a diagnostic scan while limiting potential damage. To boot into Safe Mode, hit the “F8” key on the keyboard just before the Windows logo screen shows up; Or after normal Windows boot up, run MSCONFIG, check the Safe Boot under the Boot tab, and then click Apply. As soon as you restart the PC into Safe Mode with Networking, you can download, install, and update the anti-malware program from there. At this point, you can actually run the anti-virus scan to remove computer viruses and malware without any hindrance from another malicious application.

Switch over to an alternate browser

Malicious code could exploit vulnerabilities on a specific internet browser and block access to all antivirus software sites. If you appear to have malware attached to Internet Explorer, then switch over to an alternate internet browser with built-in safety features, such as Firefox or Chrome, to download your preferred antivirus program – Safebytes.

Make a bootable USB anti-virus drive

Another solution is to create a portable antivirus program onto your USB thumb drive. Follow these steps to run the anti-virus on the affected PC. 1) On a clean computer, install Safebytes Anti-Malware. 2) Mount the USB drive onto the same computer. 3) Double-click the Setup icon of the anti-malware software to run the Installation Wizard. 4) Pick a USB flash drive as the place when the wizard asks you exactly where you want to install the application. Follow activation instructions. 5) Disconnect the USB drive. You may now utilize this portable antivirus on the infected computer. 6) Double-click the EXE file to open the Safebytes program from the thumb drive. 7) Click “Scan Now” to run a complete scan on the infected computer for viruses.

Overview of SafeBytes Anti-Malware

Nowadays, an anti-malware program can protect your laptop or computer from different forms of online threats. But wait, how do choose the best one amongst plenty of malware protection applications that’s available on the market? You may be aware, there are numerous anti-malware companies and tools for you to consider. A few of them are good, some are ok types, and some will affect your computer themselves! You should go with a product that has gained a strong reputation and detects not just viruses but other kinds of malware as well. On the list of highly recommended applications by industry, analysts are SafeBytes Anti-Malware, a well-known security application for Windows computers. SafeBytes anti-malware is a trusted software that not only protects your system completely but is also very user-friendly for people of all ability levels. Once you’ve got installed this application, SafeBytes advanced protection system will ensure that absolutely no viruses or malicious software can seep through your PC. There are many great features you’ll get with this security product. Listed below are some of the great ones: Active Protection: SafeBytes offers complete and real-time security for your laptop or computer. This tool will constantly monitor your PC for suspicious activity and updates itself regularly to keep current with the latest threats. Antimalware Protection: With its advanced and sophisticated algorithm, this malware elimination tool can identify and remove the malware threats hiding within your computer system effectively. Web protection: Through its unique safety score, SafeBytes informs you whether a site is safe or not to visit it. This will make sure that you’re always certain of your safety when browsing the net. Lightweight Tool: This program is not “heavy” on the computer’s resources, so you’ll not see any overall performance difficulties when SafeBytes is operating in the background. 24/7 Live Expert Support: Support service is available 24 x 7 x 365 days via chat and email to answer your concerns.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SweetIM without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SweetIM

Files: File %COMMONAPPDATASweetIMMessengerconfusersmain_user_config.xml. File %COMMONAPPDATASweetIMMessengerdatacontentdbcache_indx.dat. File %PROGRAMFILESSweetIMMessengerdefault.xml. File %PROGRAMFILESSweetIMMessengermgYahooMessengerAdapter.dll. File %PROGRAMFILESSweetIMMessengermsvcp71.dll. File %PROGRAMFILESSweetIMMessengermsvcr71.dll. File %PROGRAMFILESSweetIMMessengerresourcesimagesAudibleButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesDisplayPicturesButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesEmoticonButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesGamesButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesKeyboardButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesNudgeButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesSoundFxButton.png. File %PROGRAMFILESSweetIMMessengerresourcesimagesWinksButton.png. File %PROGRAMFILESSweetIMMessengerSweetIM.exe. File %PROGRAMFILESSweetIMToolbarsInternet Explorerdefault.xml. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesabout.html. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesaffid.dat. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesbasis.xml. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesbing.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesclear-history.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcescontent-notifier.js. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcescontent-notifier-anim.gif. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcescontent-notifier-anim-over.gif. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesdating.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesdictionary.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcese_cards.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceseye_icon.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceseye_icon_over.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesfind.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesfree_stuff.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesgames.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesglitter.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesgoogle.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceshelp.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceshighlight.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceslocales.xml. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceslogo_16x16.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceslogo_21x18.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceslogo_32x32.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourceslogo_about.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesmore-search-providers.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesmusic.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesnews.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesoptions.html. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesphotos.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcessearch-current-site.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesshopping.png. File %PROGRAMFILESSweetIMToolbarsInternet ExplorerresourcesSmileySmile.png. File %PROGRAMFILESSweetIMToolbarsInternet ExplorerresourcesSmileyWink.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcessweetim_text.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcestoolbar.xml. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesversion.txt. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesvideo.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesweb-search.png. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesweb-toolbar.js. File %PROGRAMFILESSweetIMToolbarsInternet Explorerresourcesyahoo.png. Registry: Directory %COMMONAPPDATASweetIMMessengerconfusers. Directory %COMMONAPPDATASweetIMMessengerconf. Directory %COMMONAPPDATASweetIMMessengerdatacontentdb. Directory %COMMONAPPDATASweetIMMessengerdata. Directory %COMMONAPPDATASweetIMMessengerlogs. Directory %COMMONAPPDATASweetIMMessengerupdate. Directory %COMMONAPPDATASweetIMMessenger. Directory %COMMONAPPDATASweetIMToolbarsInternet Explorercache. Directory %COMMONAPPDATASweetIMToolbarsInternet Explorer. Directory %COMMONAPPDATASweetIMToolbars. Directory %COMMONAPPDATASweetIM. Directory %PROGRAMFILESSweetIMMessengerresourcesimages. Directory %PROGRAMFILESSweetIMMessengerresources. Directory %PROGRAMFILESSweetIMMessenger. Directory %PROGRAMFILESSweetIMToolbarsInternet Explorerconf. Directory %PROGRAMFILESSweetIMToolbarsInternet ExplorerMicrosoft.VC90.CRT. Directory %PROGRAMFILESSweetIMToolbarsInternet Explorerresources. Directory %PROGRAMFILESSweetIMToolbarsInternet Explorer. Directory %PROGRAMFILESSweetIMToolbars. Directory %PROGRAMFILESSweetIM. Key HKEY_CLASSES_ROOT named SWEETIE.IEToolbar.1, plus associated values. Key HKEY_CLASSES_ROOT named SWEETIE.IEToolbar, plus associated values. Key HKEY_CLASSES_ROOT named SweetIM_URLSearchHook.ToolbarURLSearchHook.1, plus associated values. Key HKEY_CLASSES_ROOT named SweetIM_URLSearchHook.ToolbarURLSearchHook, plus associated values. Key HKEY_CLASSES_ROOT named Toolbar3.SWEETIE.1, plus associated values. Key HKEY_CLASSES_ROOT named Toolbar3.SWEETIE, plus associated values. Key 4D3B167E-5FD8-4276-8FD7-9DF19C1E4D19 at HKEY_CLASSES_ROOTTypeLib. Key 82AC53B4-164C-4B07-A016-437A8388B81A at HKEY_CLASSES_ROOTCLSID. Key A4A0CB15-8465-4F58-A7E5-73084EA2A064 at HKEY_CLASSES_ROOTCLSID. Key EEE6C35B-6118-11DC-9C72-001320C79847 at HKEY_CLASSES_ROOTCLSID. Key EEE6C35C-6118-11DC-9C72-001320C79847 at HKEY_CLASSES_ROOTCLSID. Key EEE6C35C-6118-11DC-9C72-001320C79847 at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects. Key EEE6C35D-6118-11DC-9C72-001320C79847 at HKEY_CLASSES_ROOTCLSID. Key EEE6C35E-6118-11DC-9C72-001320C79847 at HKEY_CLASSES_ROOTTypeLib. Key EEE6C35F-6118-11DC-9C72-001320C79847 at HKEY_CLASSES_ROOTTypeLib. Key EEE6C360-6118-11DC-9C72-001320C79847 at HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopes. Key EEE6C360-6118-11DC-9C72-001320C79847 at HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerSearchScopes. Key 878E59AD181B66344A3316549572708A at HKEY_CLASSES_ROOTInstallerProducts. Key E54D4DC11584D69448F0C2E257E2FC7B at HKEY_CLASSES_ROOTInstallerProducts. Key Install at HKEY_CURRENT_USERSoftwareSweetIM. Key Messenger at HKEY_LOCAL_MACHINESOFTWARESweetIM. Key SweetIM.exe at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionApp Paths. Key SweetIM at HKEY_CURRENT_USERSoftware. Key SweetIM at HKEY_LOCAL_MACHINESOFTWARE. Key Toolbars at HKEY_CURRENT_USERSoftwareSweetIM. Key Toolbars at HKEY_LOCAL_MACHINESOFTWARESweetIM. Value (Default) at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionApp PathsSweetIM.exe. Value EEE6C35B-6118-11DC-9C72-001320C79847 at HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbarWebBrowser. Value EEE6C35B-6118-11DC-9C72-001320C79847 at HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerToolbar. Value EEE6C35D-6118-11DC-9C72-001320C79847 at HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerURLSearchHooks. Value Path at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionApp PathsSweetIM.exe. Value simapp_id at HKEY_CURRENT_USERSoftwareSweetIM. Value simapp_id at HKEY_LOCAL_MACHINESOFTWARESweetIM.
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