How to Fix Windows 10 Error Code 0xc0000142

Usually when online service is not working or when something goes wrong online it is DNS, well that is what most of the time is the case. And yes, DNS or Domain Name Server seems to be an issue with Facebook being completely down along with Instagram and wassap. The true cause is that there is no working Border Gateway Protocol (BGP) routes into Facebook's sites. BGP is the standardized exterior gateway protocol used to exchange routing and reachability information between the internet top-level autonomous systems (AS). Most people, indeed most network administrators, never need to deal with BGP. Cloudflare VP Dane Knecht was the first to report the underlying BGP problem. This meant, as Kevin Beaumont, former Microsoft's Head of Security Operations Centre, tweeted, "By not having BGP announcements for your DNS name servers, DNS falls apart = nobody can find you on the internet. Same with WhatsApp btw. Facebook has basically de-platformed themselves from their own platform." Many people are very annoyed by this and with the fact that they cannot use their social media platforms but it seems that Facebook employees are in even bigger annoyance as it was reported that Facebook employees can't enter their buildings because their "smart" badges and doors were also disabled by this network failure. If true, Facebook's people literally can't enter the building to fix things. Reddit user u/ramenporn, who claimed to be a Facebook employee working on bringing the social network back from the dead, reported, before he deleted his account and his messages: "DNS for FB services has been affected and this is likely a symptom of the actual issue, and that's that BGP peering with Facebook peering routers has gone down, very likely due to a configuration change that went into effect shortly before the outages happened (started roughly 1540 UTC). There are people now trying to gain access to the peering routers to implement fixes, but the people with physical access is separate from the people with knowledge of how to actually authenticate to the systems and people who know what to actually do, so there is now a logistical challenge with getting all that knowledge unified. Part of this is also due to lower staffing in data centers due to pandemic measures." Ramenporn also stated that it wasn't an attack, but a mistaken configuration change made via a web interface. Both BGP and DNS are down, the "connection to the outside world is down, remote access to those tools don't exist anymore, so the emergency procedure is to gain physical access to the peering routers and do all the configuration locally." Technicians on site don't know how to do that and senior network administrators aren't on site. It seems that it will all be down for a couple of more hours before the issue is resolved.

One of the most important components of a computer in the network. The network, with the help of network devices, makes it possible for all kinds of devices to exchange information. One of the files associated with the network driver is the netio.sys file. It is a system file used by third-party programs to interact with the devices on the network. If you encounter a Blue Screen of Death error that’s related to the netio.sys file then you’ve come to the right place as this post will guide you in fixing it. Here are some of the Blue Screen errors related to the netio.sys file:

• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN A NONPAGED AREA
• IRQL NOT LESS EQUAL
• SYSTEM_SERVICE_EXCEPTION
• DRIVER IRQL NOT LESS OR EQUAL
• SYSTEM THREAD EXCEPTION NOT HANDLED

To fix the netio.sys Blue Screen errors on your Windows 10 computer, you can check out each one of the following suggestions.

Option 1 – Try to use the System File Checker

One of the built-in tools in Windows that you can use to fix Blue Screen errors is the System File Checker. This built-in command utility can help you restore corrupted or missing files as well as replace bad and corrupted system files. Chances are, the netio.sys file might be corrupted so to fix it, use System File Checker.

• First, right-click on the Start button and click on the “Command Prompt (Admin) option.
• Next, type in the sfc /scannow command and hit Enter to execute it.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Finally, restart your computer.

Option 2 – Try checking the Memory for any errors

The first thing you can do to check the memory for errors is to run the CHKDSK utility. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• You need to open “This PC” first.
• And then right-click on your operating system partition for Windows.
• Next, click on Properties and navigate to the Tools tab.
• After that, click on the Check button under the Error Checking section.
• A new mini window will appear and from there, click on Scan drive.
• Now let it scan your disk drive partition to check for errors and then restart your computer.

After running the CHKDSK utility, it’s now time to fix issues with your RAM by running the Memory Diagnostic tool. This tool in windows can help resolve the Blue Screen errors related to the netio.sys file by checking and automatically fixing any memory-based issues. To run it, refer to these steps:

• Tap the Win + R keys to open Run and type mdsched.exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select your preferred option, your computer will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 3 – Try to update or rollback or disable Network drivers

You might also want to update, roll back or disable your Network drivers to resolve the netio.sys Blue Screen errors.

• Tap the Win + R keys to launch the Run window and then type in the “mdsched.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
• After that, restart your PC and see if it helped in fixing the netio.sys Blue Screen error.

Option 4 – Perform System Restore

Performing System Restore can also help fix BSOD errors, including the ones related to the netio.sys file. To run System Restore, follow the steps below.

• First, tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Storport.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Microsoft just released Windows 11 Insider build 22000.71. Let’s dive in and see what it brings with you.

Changes and features

New entertainment widget. The entertainment widget allows you to see new and featured movie titles available in the Microsoft Store. Selecting a movie will direct you to the Microsoft Store to see more information about that title. Just open widgets and click or tap on the “Add widgets” button and choose the entertainment widget. For now, the entertainment widget is available for Insiders in the following countries: US, UK, CA, DE, FR, AU, JP. The new context menus and other right-click menus have been updated to use acrylic material. We are testing the usability of a SplitButton for making new folders and files in the File Explorer command bar. The Taskbar previews (when you mouse-over open apps on the Taskbar) have been updated to reflect the new visual design of Windows 11.

Fixes

Taskbar:

• We fixed an issue where if you drag app icons on the Taskbar to rearrange them, it was making the apps launch or minimize when you released the icon.
• Using a long press with a touch on an app icon in the Taskbar to open the jump list should now work.
• After right-clicking the Start icon in the Taskbar, clicking somewhere else should now dismiss the menu more reliably.
• Shift + Right-click on an app icon in the Taskbar will now bring up the window menu like it used to and not the jump list.
• We’ve addressed an issue that was making your mouse move slowly when hovering over the Taskbar previews.
• We’ve included the fix for an issue when using multiple Desktops where an app icon in the taskbar might give the appearance of multiple windows being open when that wasn’t the case on that Desktop.
• When using the Amharic IME you should no longer see an unexpected X next to the IME icon in the taskbar.
• The issue where if you click on the input indicator on the Taskbar and it would unexpectedly highlight Quick Settings has been fixed.
• When you hover over Task View, the preview flyout for your Desktops will no longer pop back up after using Esc to dismiss them.
• We made a fix to address an issue where explorer.exe might crash after hovering over the Task View icon in the Taskbar.
• We fixed an issue where the selected date in the calendar flyout was out of sync with the date in the Taskbar.
• We made an update to address a scenario resulting in some Insiders not seeing the lunar calendar text in the calendar flyout when enabled in Settings.
• This flight addressed an issue that could unexpectedly make the Taskbar background transparent.
• Right-clicking the focus assist icon in the taskbar should now show a context menu.
• The issue from the previous flight where icons in the taskbar corner were getting crushed against the top of the Taskbar has been addressed.
• The tooltip for the location in use icon in the Taskbar should no longer appear blank sometimes.

Settings:

• We fixed an issue making Settings crash on launch periodically.
• Using the volume mixer sliders in Sound Settings should be more responsive now, as well as the page responsiveness as a whole.
• We fixed an issue resulting in Disk and Volumes Settings’ change size option being clipped.
• There was a non-functional verify link under Backup Settings – this has been fixed.
• The Power and Battery Settings page should no longer be reporting that the battery saver is engaged if it’s not.
• The Power and Battery Settings page should also now not crash when launched from Quick Settings.
• We fixed a grammatical error in the Sign-in Settings text.
• The “I forgot my PIN” link was unexpectedly missing in Sign-in Settings when a PIN was set up and has now been returned.
• The issue where the Move option under Apps & Features in Settings wasn’t working reliably should be addressed in this build.
• We’ve mitigated a problem where some of the colors in Settings weren’t updating after switching between dark and light mode, leaving the unreadable text.
• We’ve done some work to help improve the performance of Settings when switching between light and dark mode.
• We addressed an issue where some of the elements of the Themes page in Settings would end up crowded together when the window size was small.
• We resolved an issue where the Pen menu toggle under Taskbar Settings was not in sync with the actual state of the feature.
• Changes made to “Dismiss notification after this amount of time” in Accessibility Settings should now persist.
• Some of the icons you could enable in Taskbar Settings were erroneously labeled Windows Explorer even though that’s not what they were – this should now be fixed.
• The Connect text in Quick Settings has been updated to say Cast.

File Explorer:

• Clicking the command bar button twice should now close any dropdown that appeared.
• The new command bar should now appear when “Open folders in a separate process” is enabled under File Explorer Options > View.
• This build addresses an issue where right-clicking a file and selecting Open With > Choose another app might launch the file in the default app rather than opening the Open With dialog.
• Fixed an issue the desktop and File Explorer context menu would stop launching.

Search:

• We fixed an issue where the option to verify your account in Search wasn’t working.
• Hovering over the Search icon on a secondary monitor will now show the flyout on the correct monitor.
• Search should now work if you open Start and start typing after having gone to the apps list and back.

Widgets:

• When using the Outlook client with a Microsoft account, Calendar, and To-Do updates should sync faster down to the widgets.
• We addressed an issue where if you added multiple widgets quickly from the widget's settings, it could result in some of the widgets not being visible on the board.
• We fixed a bug where widgets could all become stuck in a loading state (blank squares in the window).
• The traffic widget should now follow the Windows mode (light or dark).
• The title of the sports widget should no longer mismatch with the content of the widget.

Other:

• This build addresses an issue where ALT + Tab was getting stuck open sometimes after you released the keys and had to be manually dismissed.
• We made a fix for an issue where Narrator's focus wasn’t ending up on the emoji panel after using the keyboard shortcut to open it.
• Magnifier’s lens view has been updated so the lens now has rounded corners.
• We found an issue that was noticeably impacting Start launch reliability for some Insiders, and have addressed it with this flight.
• We’ve updated the “Most Used” text in the Start menu’s app list so it should no longer be getting clipped.
• Using the semantic zoom in Start’s app list should no longer result in the list being pushed down and to the right off the edge of the window.
• We fixed an issue where if you pressed ⊞ WIN + Z you would need to press Tab before you could use the arrow key to navigate through the snap layouts.
• We addressed an issue where an acrylic area could get left on the screen after repeatedly snapping and unsnapping a window with touch.
• We’ve done some work to mitigate an unexpected flash when moving a snapped window with touch.
• We made a change to help window borders have a little more contrast when “Show accent color on title bars and windows borders” was turned off.

Known issues in Windows 11 repaired

Start:

• In some cases, you might be unable to enter text when using Search from Start or the Taskbar. If you experience the issue, press ⊞ WIN + R on the keyboard to launch the Run dialog box, then close it.
• Based on feedback, we are working on adding access keys to ⊞ WIN + X so that you can do things like “⊞ WIN + X M” to launch Device Manager. Insiders may see this functionality in this build, however, we are currently investigating an issue in which sometimes the option is unexpectedly unavailable.

Taskbar:

• There is an issue in this build where Explorer.exe will crash when the date and time button on the Taskbar is clicked to access new notifications with Focus Assist turned off. The workaround for this is to enable Focus assist to priority or alarms mode. Note that when focus assist is turned on, notification popups won’t appear, but they will be in the notification center when opened.
• The Taskbar will sometimes flicker when switching input methods.
• Taskbar previews may draw partially offscreen.

Settings:

• When launching the Settings app, a brief green flash may appear.
• When using Quick Settings to modify Accessibility settings, the settings UI may not save the selected state.
• The button to rename your PC doesn’t work in this build. If needed, this can be done using sysdm.cpl.
• Settings will crash when clicking “Facial recognition (Windows Hello)” under Sign-in Settings if Windows Hello is already set up.
• Reset this PC and Go back buttons in Settings > System > Recovery does not function. Reset and rollback can be accessed from the Windows Recovery Environment by selecting System > Recovery > Advanced startup, and pressing Restart now. Once in Windows Recovery, choose Troubleshoot.
• Choose Reset this PC to perform a reset.
• Choose Advanced options > Uninstall Updates > Uninstall latest feature update to perform a rollback.

File Explorer:

• exe crashes in a loop for Insiders using the Turkish display language when the battery charge is at 100%.
• When right-clicking the desktop or File Explorer, the resulting context menu and submenus may appear partially off-screen.
• Clicking a desktop icon or context menu entry may result in the wrong item being selected.

Search:

• After clicking the Search icon on the Taskbar, the Search panel may not open. If this occurs, restart the “Windows Explorer” process, and open the search panel again.
• When you hover your mouse over the Search icon on the Taskbar, recent searches may not be displayed. To work around the issue, restart your PC.
• The search panel might appear black and not display any content below the search box.

Widgets:

• Widgets board may appear empty. To work around the issue, you can sign out and then sign back in again.
• Launching links from the widgets board may not invoke apps to the foreground.
• Widgets may be displayed in the wrong size on external monitors. If you encounter this, you can launch the widgets via touch or WIN + W shortcut on your actual PC display first and then launch on your secondary monitors.

Store:

• The install button might not be functional yet in some limited scenarios.
• Rating and reviews are not available for some apps.

Windows Security:

• Device Security is unexpectedly saying “Standard hardware security not supported” for Insiders with supported hardware.
• “Automatic sample submission” is unexpectedly turned off when you restart your PC.

Localization:

• There is an issue where some Insiders may be missing some translations from their user experience for a small subset of languages running the latest Insider Preview builds. To confirm if you have been impacted, please visit this Answers forum post and follow the steps for remediation.

That's is so far, the latest update information on Windows 11 insider build. Stay tuned for more information when it comes as it comes.

Error 0x8000ffff prevents you from using the Microsoft store. Altho it is not a critical error that will break Windows, it is annoying enough that will require fixing so we can use the store once again and install apps when we want to. Interesting thing is that this error was present inside Windows 10 as well causing some annoyance, you think Microsoft would learn, and then you see reality. Anyway, we have not come here to bash Microsoft, we came to solve errors. So there are several problems that can cause this error like issues with accessing the Microsoft servers, corrupt system files, settings being misconfigured, malware infections, or conflicting applications. We will cover all solutions for each scenario taking approaches from most simple solutions to more complex ones. Follow the guide and let's fix this annoyance.

Wait for Microsoft's servers to become accessible

Yes, just wait. If the problem is tied to Microsoft servers having heavy load or being temporarily down there is not much you can do except for their tech team to resolve the issue. Go to Twitter or Facebook and check the Microsoft page to see if anyone else has this issue, if several people are reporting the same error then it is due to server problems. In this case, the only thing you can do is to wait.

Run troubleshooter

If servers are working fine then the issue is within your system so let's get down to fixing. Most simple and easiest solution is to let Windows try and resolve the problem by itself. We will use troubleshooter for this, Windows's integrated fixing solution: Press ⊞ WINDOWS + I to open the settings app Click on System in the left panel, then on Troubleshoot on the right Click on Other troubleshooters In most Frequent section find Windows Update and click on the Run button Wait for the troubleshooter to finish and follow on-screen instructions

Clear Store cache

If the troubleshooter has not found the issue or was unable to repair it, the next step is cleaning the Microsoft store cache in order to eliminate corrupted or partial cache files. Press ⊞ WINDOWS + R to open the run dialog In run dialog type in: wsreset and press OK or press ENTER A black screen will appear and it will not give any kind of feedback about progress, so it might seem like Windows has frozen, but do not panic nor try to do anything, this kind of behavior is normal, just wait for the process to finish and once it is done Microsoft store will launch with the cleared cache.

Disable Proxy

Proxy setting can interfere with establishing a connection to the store servers and if previous solutions have not worked we will check proxy next. Press ⊞ WINDOWS + R to open the run dialog Inside run dialog type: inetcpl.cpl and hit ENTER or press OK button Inside Internet Properties click on the Connections tab and then on LAN settings Uncheck the box next to Use a proxy server for your LAN and click on OK

Turn off antivirus

If nothing worked so far, turn off your anti-virus software, there is a slight possibility that your antivirus is misconfigured or preventing the system from accessing the store. Turn off antivirus and firewall to make sure that this is not an issue.

Delete the software distribution folder

So, we have tried a lot of things, and the error still persists? Let's then go to the next step and delete the software distribution folder in order to be remade new so we can eliminate corruption in the folder itself. To do this follow the guide: Press ⊞ WINDOWS + S to open the search menu Inside search type in Windows terminal, right-click on the terminal and click on Run as administrator. Confirm with YES on UAC prompt pop up Inside terminal press CTRL + SHIFT + 2 to open command prompt inside command prompt type in: net stop wuauserv and press ENTER Then type in: net stop bits followed with ENTER Next press ⊞ WINDOWS + R to open the run dialog Inside run dialog type in C:\Windows\SoftwareDistribution and press the OK button or ENTER File Explorer will open and you will find yourself inside SoftwareDistribution folder. Press CTRL + A to select all files inside Press on the delete icon or press DEL, confirm with YES Once all files are deleted, the system will redownload new ones.

Enable Cryptographic service

Windows 11 has come with a cryptographic service that aims to make your computer more secure but if the service is turned off it can be the cause of 0x8000ffff error. In order to turn this service back ON, follow the guide: Press ⊞ WINDOWS + R to open the run dialog In run dialog type in services.msc and press ENTER or click on the OK button In the list find Cryptographic Services and double click on it Inside properties click on Startup type dropdown menu and select Automatic from the list Click on the Start button to run service and then on the OK button to save the changes

Run SFC scan

SFC is an internal Windows tool for fixing corrupt system files, application will scan all system files and repair ones that are corrupted. To run an SFC scan do the following: Press ⊞ WINDOWS + S to open the search menu Inside search type in Windows terminal, right-click on the terminal and click on Run as administrator. Confirm with YES on UAC prompt pop up Inside terminal press CTRL + SHIFT + 2 to open command prompt inside command prompt type in: SFC /scannow and press ENTER Wait for the whole process to finish and reboot your system

Run DISM scan

Similar to SFC, DISM scan will scan your system Windows image and if required it will repair it. Press ⊞ WINDOWS + S to open the search menu Inside search type in Windows terminal, right-click on the terminal and click on Run as administrator. Confirm with YES on UAC prompt pop up Inside terminal press CTRL + SHIFT + 2 to open command prompt inside command prompt type in: DISM /Online /Cleanup-Image /RestoreHealth and press ENTER Wait for the whole process to finish and restart your computer

DirectX function GetDeviceRemovedReason error is a DirectX error that comes up during playing games on Windows 11 operating system. Usually, the error occurs in gaming systems powered by AMD and very rarely if any times at all on Nvidia or intel platforms. If you are one of the gamers affected by this error, fear not because we have a solution for you. Follow provided fix guide in order to correct this error and get back to gaming asap.

1. Update drivers

The first thing of course is to update your graphic card driver, you can do this with your graphic cards panel software or directly in Windows itself but the best practice and one that I would recommend is to go to your graphic card manufacturer’s website and download the latest driver there, and then install it inside Windows 11.

2. Change power mode

Changing power mode inside Windows 11 can solve this issue since sometimes Windows power manager if it is set to anything except best performance can interfere with the proper functioning of the graphic adapter, and because of this error. To change the power setting do the following:

1. Press ⊞ WINDOWS + I to open settings
2. Click on the System tab
3. Select power & battery on the right part
4. Click on the menu beside power mode
5. Select the best performance

3. Run SFC scan

Corrupted system files can also cause this error and if previous steps have not resolved it we will use Windows built-in tool SFC scan to find and repair all bad files in windows.

1. Press ⊞ WINDOWS + S to open the search menu
2. Type in Windows terminal and run it as administrator
3. If prompted click on YES on UAC
4. Press CTRL + SHIFT + 2 to run command prompt
5. Type in sfc /scannow and press ENTER
6. Wait for the whole process to finish and then reboot your system

4. Reinstall the problematic game

Sometimes game files can get corrupt and maybe even overwritten, try with game reinstallation if the problem still persists.

What is RTX

Nvidia GeForce RTX is a high-end professional visual computing platform created by Nvidia, primarily used for designing complex large-scale models in architecture and product design, scientific visualization, energy exploration, and film and video production. Nvidia RTX enables real-time ray tracing. Historically, ray tracing had been reserved for non-real-time applications (like CGI in visual effects for movies and in photorealistic renderings), with video games having to rely on direct lighting and precalculated indirect contribution for their rendering. RTX facilitates a new development in computer graphics of generating interactive images that react to lighting, shadows, and reflections. RTX runs on Nvidia Volta-, Turing- and Ampere-based GPUs, specifically utilizing the Tensor cores (and new RT cores on Turing and successors) on the architectures for ray-tracing acceleration.

Advantage in games

With incredible lighting and shadows, reflection, better smoke, and water effects, and more, RTX has managed to place awesome real-time effects on your desktop all that’s to Nvidia technology behind it. Of course, in order to harvest this kind of technology and features game itself needs to support and have RTX in it, you can not turn RTX in just any game, the game itself must have technology build in it. Therefore we are bringing you the list of all RTX games you can find currently on the market so you can enjoy at the moment best graphics a PC can offer

List of games supporting the technology

• Amid Evil
• The Ascent
• Battlefield V
• Call of Duty: Black Ops Cold War
• Call of Duty: Modern Warfare
• Control
• Cyberpunk 2077
• Deliver Us the Moon
• Doom Eternal
• Dirt 5
• Fortnite
• Ghostrunner
• Justice Online
• Weibo
• JX3
• Lego Builder’s Journey
• Mechwarrior 5: Mercenaries
• The Medium
• Metro Exodus (and The Two Colonels DLC)
• Minecraft
• Moonlight Blade
• Mortal Shell
• Observer: System Redux
• Pumpkin Jack
• Quake II RTX
• Ring of Elysium
• Shadow of the Tomb Raider
• Stay in the Light
• Watch Dogs: Legion
• Wolfenstein: Youngblood
• World of Warcraft: Shadowlands
• Xuan-Yuan Sword VII

Upcoming games that will support RTX

• Atomic Heart
• Boundary
• Bright Memory: Infinite
• Convallaria
• Dying Light 2
• F.I.S.T.: Forged in Shadow Torch
• Five Nights at Freddy’s: Security Breach
• Grimmstar
• Maneater
• Project X
• Sword and Fairy 7
• Synced: Off Planet
• Vampire: The Masquerade — Bloodlines 2
• The Witcher 3: Complete Edition

As you know, Excel sheet is frequently acclaimed as one of the most useful software that allows users to create spreadsheets, crunch numbers as well as prepare a business report. Usually, tapping the arrow keys to move from one cell to another. However, there are times when you might experience trouble in tapping them – for instance, they won’t work when you tap them. This kind of problem can be quite frustrating since no matter what you do, especially when you tap the arrow keys, instead of a single cell, it moves the entire spreadsheet. If you are one of the users who experience this problem, worry no more for this post will guide you on what you can do to fix it. When arrow keys won’t function as intended in Excel spreadsheets, it could be due to unintended behavior of the Scroll key or it could be related to some issues with the keyboard driver. Whatever the cause is, here are some suggestions you can check out to fix it.

Option 1 – Try to disable the Scroll Lock

The first thing you can do to fix this problem with arrow keys is to disable the Scroll Lock. Although doing this is easy, newer laptops don’t actually come with it so if your keyboard does not come with a scroll key, all you have to do is tap the Fn key and disable Scroll Lock. Aside from that, you could also use the on-screen keyboard to turn off the Scroll Lock. You will see its status on the Excel sheet which will help you to double-check. Moreover, you could also tap the Shift + F14 keys to toggle off the Scroll Lock. To use the on-screen keyboard to turn off Scroll Lock, follow the steps below.

• Tap the Windows key and type “on-screen keyboard” and then tap Enter.
• Once the on-screen keyboard is opened, you should see that the Scroll Lock is on the “On” position since the ScrLk keys are in blue.
• Like pointed out earlier, you can utilize the Scroll Lock indicator located in the status bar as well as disable or enable the scroll key by using this feature on Microsoft Excel.

Option 2 – Try turning on the Sticky key

If disabling the Scroll Lock did not fix the problem, you can try turning on the Sticky Key instead. A lot of users reported that this option fixed the problem for them. So you should try to turn on the Sticky key and to do that, follow the steps below.

• First, type “control panel” in the Start Search and click on Control Panel from the search results.
• Next, select the “Turn On Sticky Keys” option and click on OK.
• After that, go back and uncheck the “Turn On Sticky Keys” option. This should fix the malfunctioning arrow keys on Excel.

Option 3 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 4 – Update the keyboard driver

You can also update the keyboard driver to fix the problem. There are cases when an outdated or corrupted driver can fix the problem. To do so, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, look for the keyboard driver and click on it.
• Next, right-click on the keyboard driver and select the Update driver option.
• After that, click the “Search automatically for updated driver software” option to proceed.

Option 5 – Reinstall the keyboard driver

If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.

• Tap the Win + R keys to launch Run.
• Type in MSC into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. Look for the keyboard driver, right-click on it and then select “Uninstall device”.
• After that, unplug the device and restart your PC.
• Then plug your device back in. Assuming your device is connected to your PC, open the Device Manager again.
• Next, click on the Action button and click the Scan for hardware changes button. That should fix the problem

Note: You could also completely uninstall the driver and go directly to the manufacturer’s website and download the latest driver for your hardware and then install it.

This post will walk you through fixing the rtwlane.sys Blue Screen error. This kind of BSOD error belongs under the category of the “DRIVER IRQL NOT LESS OR EQUAL” Stop errors. If you encounter this kind of Stop error then it means that a kernel-mode driver tried to access pageable memory at a process IRQL that was too high. The main issue with the rtwlane.sys Blue Screen error has something to do with the Realtek PCI-E Wireless LAN PCI-E NIC driver. In other words, it has some issues with the wireless card of your computer which is built by Realtek. And since it this error concerns your wireless card, you might also experience some connectivity problems with your computer as the wireless card refuses to find any network connections and even randomly disconnects. To resolve this problem, you need to refer to the given options below.

Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like rtwlane.sys Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 2 – Try to update or rollback your Network driver

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• From the list of Network Drivers, look for “Realtek <Model> Wireless LAN 802.11n PCI-E NIC” and then right-click on it and select Update Driver.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If you see any of the following entries under the Network drivers, you might want to download their latest available versions from each one of their manufacturer’s websites.

• Realtek High-Definition (HD) Audio Driver
• Realtek Card Reader Driver
• Realtek Local Area Network (LAN) Driver

On the other hand, if updating the Network driver didn’t help, you can also try to roll back to its previous version.

• Open the Device Manager again and then look for Network Drivers.
• Next, select Realtek <Model> Wireless LAN 802.11n PCI-E NIC from the list of Network Drivers and then double click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the Realtek driver.
• Now restart your computer to successfully apply the changes made.

Option 3 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Netwtw04.sys failed BSOD error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

The Event Viewer in the Windows operating system is used to troubleshoot any computer issues. It is one of the most useful tools that keep logs of both security and system events. It also monitors for both software and hardware problems in the computer. This tool is the only one with amazing features that maintain logs about everything that’s going on in the computer system. It keeps track of all the information to the point where going over them will take a lot of time. Luckily, the Event Viewer tool now allows users to create custom views where you can set the filters and sort the data recorded to limit the information details to only what you’re interested in seeing. For instance, if you want to troubleshoot with one hard drive, you can just create a special custom view to display only the hard drive warnings in the security logs. This will save you hassle and time. Take note that the logs in the Event Viewer are divided into two main categories namely the Window logs and the Application and Services logs. You can just set the filter to the logs by their event id, specific date, and many other events when you have to troubleshoot some problem in your computer. So if you are trying to troubleshoot a problem in your Windows 10 computer and you’re checking the Event Viewer, read on as this post will guide you in creating custom event views in the Event Viewer. To get started, refer to the instructions given below. Step 1: Go to the Start menu and in the search box, type “event viewer” and then click on Event Viewer from the search results to open it. Step 2: After opening Event Viewer, click on Custom Views located in the left pane of the window. Step 3: Next, click on the Administrative events under the Custom View to create special log views. Step 4: Then on the right side of the window, click on Create Custom View to open the Create Custom View window. Step 5: There is a logged drop-down list under Filter. From there, you have the option to choose an appropriate predefined time or use a custom time range for your Custom log views. Step 6: After that, select an appropriate event level for your custom view. You have fine entry-level options to choose from such as critical event level, error, warning, information and verbose.

• Critical – select this if you want to see the events that require your immediate attention in the custom view.
• Error – select this if you want your Event Viewer to display the events that are less critical but hints at the problems.
• Warning – select this event-level if you want to see the event with the potential problem but may not bound to happen.
• Verbose – select this if you want to see detailed information about all the events.

Step 7: After you’ve selected the event level, you now have to select how you want the events to be filtered. They can either be filtered By the log or By the source.

• By the log – you can select two options called Windows log and, Application and Service logs. The Windows logs allow you to filter the logs created during events like setup, security, applications, and system events. While the Application and Service logs filter the log created by the installed applications in your system.
• By the source – select this if you want your Custom View to search for information in event sources. It allows you to view events in detail for various applications and devices.

Note: You have the option to further customize the event logs with more filters like Event IDs, task category, keywords, User, and Computer. Using these additional filters, you can choose to filter the events in the special views by specifying event id numbers in the Event IDs, entering predefined Windows words in the Keyword, specify the user accounts in the User field, as well as choose the system from the server to maintain logs in the Computer field. Step 8: Once you’re done customizing the log filter, click on OK to apply the changes made. Step 9: After that, a Save Filter should be displayed in the Custom View window. Just enter the Custom View name and select the Event Viewer folder where you want to save the Custom view. The folder name should be Custom View by default. And if you want, you can also create your own folder if you want your custom views to be visible to all the system users. Step 10: Next, check all the Users box located in the lower corner of the window and then click the OK button after you’re done. You should now see the customized filter you just created on the left side of the window. Just click on it to check your filtered events in the center of the Event Viewer window. And for you to save the custom view logs, simply right-click on the Custom views you created and then click on Save All Events in the Custom View As from the drop-down menu. Then put a name on the file and select the appropriate location where you want to save the logs and click on the Save button. Note that the log file is saved with the “.EVTX” file extension and when you double click on it, it will open the file in the Event Viewer.

As you know, one of the most popular browsers these days is the Google Chrome browser. Browsing the web every day using your Chrome browser, leaves a trail of browsing history. Google uses the browser history to streamline and make the browsing experience a lot better. But there are times when Chrome users experience trouble in deleting their web browsing history, data, cookies, and cache. In this post, you will be guided through specific settings that will help you in getting rid of the browsing history in Chrome. There are several options you can take in clearing the browsing history in Chrome. But before you try them, you can try the basic one first using the following steps:

• First, click on the three-dotted icon and click on History from the menu.
• Next, click on the Clear browsing data option and select “All time”.
• Then select the type of history you want to delete.
• After that, click on the Clear Data button.

If clearing the browsing history in Chrome the old way didn’t work, then you can try to check out the options provided below.

Option 1 – Clear the cache using the File Explorer

The first thing you can do is to clear the cache by using File Explorer. To get started, refer to these steps:

• Tap the Win + E keys to open File Explorer.
• Next, navigate to the following paths:
  • C:/Users/YOURUSERNAME/AppData/Local/GoogleChrome/User Data/DEFAULT/Cache
  • C:/Users/YOURUSERNAME/AppData/Local/GoogleChrome/User Data/PROFILENAMECache
• From the given locations above, replace “YOUR USERNAME” with the user profile name you use and then search for a file named “Cookies”.
• Now delete its contents.

Option 2 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 3 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.