Shutdown your PC properly

New malware with extensive spyware capabilities steals data from infected Android devices and is designed to automatically trigger whenever new info is read to be exfiltrated. The spyware can only be installed as a 'System Update' app available via third-party Android app stores as it was never available on Google's Play Store. This drastically limits the number of devices it can infect, given that most experienced users will most likely avoid installing it in the first place. The malware also lacks a method to infect other Android devices on its own, adding to its limited spreading capabilities. However, when it comes to stealing your data, this remote access trojan (RAT) can collect and exfiltrate an extensive array of information to its command-and-control server. Zimperium researchers who spotted it observed it while "stealing data, messages, images and taking control of Android phones."

What happens when malicious software is installed

"Once in control, hackers can record audio and phone calls, take photos, review browser history, access WhatsApp messages, and more," they added. Zimperium said its extensive range of data theft capabilities includes:

• Stealing instant messenger messages;
• Stealing instant messenger database files (if the root is available);
• Inspecting the default browser's bookmarks and searches;
• Inspecting the bookmark and search history from Google Chrome, Mozilla Firefox, and Samsung Internet Browser;
• Searching for files with specific extensions (including .pdf, .doc, .docx, and .xls, .xlsx);
• Inspecting the clipboard data;
• Inspecting the content of the notifications;
• Recording audio;
• Recording phone calls;
• Periodically take pictures (either through the front or back cameras);
• Listing of the installed applications;
• Stealing images and videos;
• Monitoring the GPS location;
• Stealing SMS messages;
• Stealing phone contacts;
• Stealing call logs;
• Exfiltrating device information (e.g., installed applications, device name, storage stats).

How does it work?

Once installed on an Android device, the malware will send several pieces of info to its Firebase command-and-control (C2) server, including storage stats, the internet connection type, and the presence of various apps such as WhatsApp. The spyware harvests data directly if it has root access or will use Accessibility Services after tricking the victims into enabling the feature on the compromised device. It will also scan the external storage for any stored or cached data, harvest it, and deliver it to the C2 servers when the user connects to a Wi-Fi network. Unlike other malware designed to steal data, this one will get triggered using Android's contentObserver and Broadcast receivers only when some conditions are met, like the addition of a new contact, new text messages, or new apps being installed. "Commands received through the Firebase messaging service initiate actions such as recording of audio from the microphone and exfiltration of data such as SMS messages," Zimperium said. "The Firebase communication is only used to issue the commands, and a dedicated C&C server is used to collect the stolen data by using a POST request."

Camouflage

The malware will also display fake "Searching for the update.." system update notifications when it receives new commands from its masters to camouflage its malicious activity. The spyware also conceals its presence on infected Android devices by hiding the icon from the drawer/menu. To further evade detection, it will only steal thumbnails of videos and images it finds, thus reducing the victims' bandwidth consumption to avoid drawing their attention to the background data exfiltration activity. Unlike other malware that harvests data in bulk, this one will also make sure that it exfiltrates only the most recent data, collecting location data created and photos taken within the last few minutes. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

What is PyLocky ransomware? And how does it execute its attack?

PyLocky ransomware is a file-locking malware created in order to lock important files and demand ransom from victims in exchange for data recovery. This new ransomware uses the .lockymap extension in marking the files it encrypts. It starts to execute its attack by dropping the following malicious payload in the system:

Name: facture_4739149_08.26.2018.exe SHA256:8655f8599b0892d55efc13fea404b520858d01812251b1d25dcf0afb4684dce9 Size: 5.3 MB

After dropping its malicious payload, this crypto-malware connects the infected computer to a remote server where it downloads more malicious files and places them on system folders. It then applies a data gathering module used to gather data about the user and the computer. The malicious files that were downloaded earlier along with the data obtained are used for another module called stealth protection. This allows PyLocky ransomware to execute its attack without detection from any security or antivirus programs installed in the system. It also modifies some registry keys and entries in the Windows Registry such as:

• HKEY_CURRENT_USERControl PanelDesktop
• HKEY_USERS.DEFAULTControl PanelDesktop
• HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun
• HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun
• HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce
• HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce

Once all the modifications are carried out, PyLocky ransomware will begin encrypting its targeted files using a sophisticated encryption cipher. Following the encryption, it adds the .lockymap extension to each one of the encrypted files and releases a ransom note named “LOCKY-README.txt” which contains the following content:

“Please be advised: All your files, pictures document and data has been encrypted with Military Grade Encryption RSA ABS-256. Your information is not lost. But Encrypted. In order for you to restore your files, you have to purchase a Decrypter. Follow these steps to restore your files. 1* Download the Tor Browser. ( Just type in google “Download Tor“ 2‘ Browse to URL: http://4wcgqlckaazungm.onion/index.php 3* Purchase the Decryptor to restore your files. It is very simple. If you don’t believe that we can restore your files, then you can restore 1 file of image format for free. Be aware the time is ticking. Price will be doubled every 96 hours so use it wisely. Your unique ID : CAUTION: Please do not try to modify or delete any encrypted file as it will be hard to restore it. SUPPORT: You can contact support to help decrypt your files for you. Click on support at http://4wcgqlckaazungm.onion/index.php”

How does PyLocky ransomware spread over the web?

PyLocky ransomware spreads using malicious spam email campaigns. Creators of this threat embed an infected attachment to spam emails and send them using a spambot. Crooks may even use deceptive tactics to trick you into opening the malware-laden immediately which is something you must not do. Thus, before opening any emails, make sure that you’ve thoroughly checked them. To successfully obliterate PyLocky ransomware from your computer, refer to the removal guide laid out below.

• Step 1: Launch the Task Manager by simply tapping Ctrl + Shift + Esc keys on your keyboard.
• Step 2: Under the Task Manager, go to the Processes tab and look for the process named facture_4739149_08.26.2018.exe and any suspicious-looking process which takes up most of your CPU’s resources and is most likely related to PyLocky ransomware.
• Step 3: After that, close the Task Manager.
• Step 4: Tap Win + R, type in appwiz.cpl and click OK or tap Enter to open Control Panel’s list of installed programs.
• Step 5: Under the list of installed programs, look for PyLocky ransomware or anything similar, and then uninstall it.
• Step 6: Next, close the Control Panel and tap Win + E keys to launch File Explorer.
• Step 7: Navigate to the following locations below and look for PyLocky ransomware’s malicious components such as facture_4739149_08.26.2018.exe and LOCKY-README.txt as well as other suspicious files, then delete all of them.

%TEMP% %WINDIR%System32Tasks %APPDATA%MicrosoftWindowsTemplates %USERPROFILE%Downloads %USERPROFILE%Desktop

• Step 8: Close the File Explorer.
• Step 9: Tap Win + R to open Run and then type in Regedit in the field and tap enter to pull up Windows Registry.
• Step 10: Navigate to the following path:

HKEY_CURRENT_USERControl PanelDesktop HKEY_USERS.DEFAULTControl PanelDesktop HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce

• Step 11: Delete the registry keys and sub-keys created by PyLocky ransomware.
• Step 12: Close the Registry Editor and empty the Recycle Bin.

Try to recover your encrypted files using the Shadow Volume copies Restoring your encrypted files using Windows Previous Versions feature will only be effective if PyLocky ransomware hasn’t deleted the shadow copies of your files. But still, this is one of the best and free methods there is, so it’s definitely worth a shot. To restore the encrypted file, right-click on it and select Properties, a new window will pop up, then proceed to Previous Versions. It will load the file’s previous version before it was modified. After it loads, select any of the previous versions displayed on the list like the one in the illustration below. And then click the Restore button.

When you run a program in Windows 10, error 0xc000012f may pop up, mentioning that the files and binaries you’re trying to run are corrupted. Error 0xc000012f means Bad Image, denoting that the program’s executable or one of the supporting modules is corrupt. Or there is probably a DLL mismatch. This error usually manifests itself after a windows update or after installation of some application, in order to fix it follow the steps below:

1. Perform SFC scan

   Press ⊞ WINDOWS + X to open the Windows menu From the menu choose command prompt (admin) In command prompt type sfc /scannow and press ENTER Leave the computer for the operation to be completed and Reboot your computer

2. Run DISM

   Press ⊞ WINDOWS + X to open the Windows menu From the menu choose command prompt (admin) in command prompt type: DISM.exe /Online /Cleanup-image /Restorehealth and press ENTER wait for the process to be finished and Reboot your computer

3. Reinstall application

   If this error has been popping up after the application install remove the installed application and install it again. There is the possibility that the application installer has by accident corrupted some files, reinstalling it might fix the issue.

4. Uninstall Windows update

   In some cases, Windows update can introduce this issue, go to Windows updates, into advanced options, and uninstall the latest update to see if this will fix the error.

5. Install Visual C++ Redistributable

   Go to the official Microsoft website and download C++ redistributable package and install it

6. Install new windows update

   If there is a new Windows update install, there is a chance that in the last update something went wrong and it is very likely that it was fixed in the last one.

Microsoft Edge may be about to win a lot of fans by introducing a new feature that it says could prevent one of the most annoying things about being online. A new update to the browser suggests it is looking at a way to block auto-playing videos by default when a user navigates to a website. People spotted a new entry to the Microsoft Edge Canary browser where the company tries out its in-progress updates, that suggests auto-playing videos may have had their day at last. The new addition, for Mac, Windows, and Linux systems, is called “Autoplay Limit Default Setting”, with the description suggesting that Microsoft Edge would set the media autoplay setting to "Limit" as a default - stopping videos from starting up when a user lands on a website. Currently, Edge offers two options for users to control media autoplay - "Allow" (the current default setting), where all videos on a website will play automatically with sound, and "Limit", where media won’t be autoplayed on sites that a user has previously visited. It appears that Microsoft is looking to test the feature in Canary before rolling it out to a wider user base - as blocking autoplaying videos can cause issues for some websites. The same Canary entry also hints at a future "Block" option, which would presumably stop any videos or media from playing when a user lands on a website. However, this feature, which is also listed as being available for Mac, Windows, and Linux systems, doesn't appear to be enabled as yet. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

If you are trying to install or reinstall a program on your Windows 10 computer but encountered an error instead that says, “Fatal error, Installation fails, Installation ended prematurely because of an error”, then you’ve come to the right place as this post will guide you how you can fix it. This kind of error is most likely caused by some files that may have been left behind by the previous installation of the program. Each time a program is uninstalled, it leaves behind its files and if the uninstallation process wasn’t completed properly, then it would result in errors like the

“Fatal error, Installation fails, Installation ended prematurely because of an error”.

Moreover, this kind of error is a generic one that can also occur with any software reinstallation or installation. And to fix this error, there are several suggestions you must check out. You can try to install or reinstall the program in a Clean Boot State or restart the Windows Installer Service. You could also try to re-register the Windows Installer Service or re-register the VBScript.dll file.

Option 1 – Install or reinstall the program in a Clean Boot State

It is possible that there are some third-party applications in your computer that are preventing the program from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the program again.

Option 2 – Try to restart the Windows Installer Service

The next thing you can do to fix the problem is to restart the Windows Installer Service. To do this, follow these steps:

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and then hit Enter to open the Windows Services Manager.
• Next, look for the Windows Installer service among the list of services shown.
• Once you found it, right-click on it and open its Properties.
• From there, click on the Stop button and then click on the Start button.
• But if it isn’t running, then just click on the Start button.

Option 3 – Try to unregister and re-register the Windows Installer Module

• Tap the Win + R keys to open the Run dialog box.
• Then type the “msiexec /unregister” command and hit Enter to unregister the Windows Installer Module.
• Next, type the “msiexec /regserver” command and hit Enter to re-register the Windows Installer Module.
• Now restart your computer and see if unregistering and re-registering the Windows Installer Module fixed the problem or not.

Option 4 – Try to re-register the vbscript.dll file

You may have to re-register the vbscript.dll file using the regsvr32.exe before you can successfully install the program and fix the error. The Regsvr32 tool is a command-line utility that can be used to register and un-register the OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type regsvr32.exe vbscript.dll in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
• You should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

What is Mscomctl.ocx?

Mscomctl.ocx is a Microsoft library Windows Common Controls file. The Mscomctl.ocx error occurs when this file is either lost or gets corrupt. The error is displayed on the screen when the user tries to run a program that is dependent on this file. It appears as:

“Component 'MSCOMCTL.OCX' or one of its dependencies not correctly registered: a file is missing or invalid”

Solution

Download Available to Completely Repair the Error Mscomctl.ocx

Error Causes

Installing and then uninstalling a large number of applications on the Windows operating system often corrupts or unregisters the Mscomctl.ocx library. This message will continue to appear on the screen until you re-register the library file again on your system.

Further Information and Manual Repair

You don’t need to have the sound technical knowledge or call a professional to resolve Mscomctl.ocx error on your PC. The Mscomctl.ocx error is easy to repair and can be fixed in a couple of minutes. Here are 2 solutions to repair the Mscomctl ocx error code on your system:

Cause: Error occurs because the Mscomctl ocx file is unregistered

Solution:

1. Go to the start menu and type ‘Mscomctl.oxc and press enter
2. Copy the ‘Mscomctl.ocx’ file and paste it in "C:WindowsSystem32" folder
3. Now click the start menu again and type ‘CMD’ in the search box. This will open your computer's command prompt.
4. Once this opens, type either of the following commands and then press enter. If you have a 64-bit operating system, then type: Regsvr32 "C:WindowsSysWOW64MSCOMCTL.OCX” and if you have 32-bit operating system, then you should type ‘Regsvr32 "C:WindowsSystem32MSCOMCTL.OCX"

By doing this, you will be able to register the Mscomctl.ocx file on your PC and then you will no longer receive Mscomctl.ocx error code.

Cause: Error code occurs because the Mscomctl.ocx file is missing

Solution:

1. First search for MScomctl ocx on your local drive to see if it is missing.
2. If the file is missing, then download the MScomctl.exe file from a reliable website.
3. Now extract the file to your C:WINDOWSsystem32 directory
4. Then click start and run.
5. Now type ‘REGSVR32 MSCOMCTL.OCX’ and press enter

Please note to implement any of the two solutions stated above, you will need administrator rights. If you have the administrator rights then only can you make the above registry changes. Therefore to make the following changes you will have to access the PC using the Administrator account. Simply follow the instructions given above to repair this error code problem right away!

Counter strike has evolved from half-life mod into the full-featured game and has kept in popularity for years, even today game is wildly popular and has a huge player base. Sadly game can crash in Windows 10. Here in this article, we will address how to fix csgo crashing in Windows 10 so you can play it smoothly and crash-free as it was meant to be played.

1. Update your display drivers

   Often in the gaming world having the latest display drivers can mean a world of difference. Counterstrike GO is no different, make sure that your drivers are updated to the latest version, if they are not, go to your manufacturer's website and download the latest version.

2. Update Windows

   Just how much important is it to have the latest display drivers so it is to have the latest Windows update. Often problematic things are addressed in the update itself.

3. Turn off compatibility mode

   Compatibility mode is most often the cause of crashes. Go to the game installation folder and search for csgo.exe. Once you locate it right-click on it and choose properties. Under properties, find the compatibility tab and turn off compatibility mode if it is ON. Uncheck run as administrator also

4. Delete CSGO.EXE and add cl_disablehtmlmotd 1

   If disabling compatibility mode has not solved the issue do next: Pull up the installation directory folder, find csgo.exe, and delete it Pull up the Steam Library and locate Counter-Strike Global Offensive Right-click on it to select properties Find the local tab and click on verify integrity of game files When that is complete, go back into the Counter-Strike Global Offensive installation folder and search for cgo.exe Turn compatibility OFF like in the previous step Return to the Steam Library, right-click on Counter-Strike Global Offensive and click on properties again Go under the launch options settings In the new window, type in cl_disablehtmlmotd 1 Save the changes and restart the game

5. Lower game settings

   If previous steps did not help and the game still crashes, try lowering game graphic settings. Crashes can happen if a game is heavy on the current system resources.

Microsoft Designer, a new application developed by Microsoft will bring design backed with DALL-E 2, an AI image creation open-source software. The new app is shown as a dedicated graphic design tool that will help you in the creation of stunning social media posts, invitations, digital postcards, graphics, and more, all in a flash.

Use of the application will be by typing headings and then typing text into the prompt to generate a background image. Since Microsoft uses DALL-E 2 for image creation output should be fairly good but if you wish you will be able to use your own images instead of using AI to generate one.

The designer will be a free application once it is ready and it already has a web preview version, also free but with a waitlist. There will be premium features inside the app once it is released that will be available to Microsoft 365 Personal and Family subscribers. Microsoft also wants to add a version of a designer directly to the Edge browser as well.

Code 43 - What is it?

Code 43, Device Manager Error, is reported when Windows doesn’t recognize a hardware device such as the video card, USB, printer, or any other piece of external hardware attached to your PC.

The Device Manager stops the hardware if it reports some kind of unspecified problem. It is mostly displayed in the following format:

“Windows has stopped this device because it has reported problems. Code 43”

Solution

Error Causes

Code 43 can be triggered due to several reasons. However, 95% of the times it is related to the device driver problems such as:

• Missing Drivers
• Corrupted Drivers
• Outdated Drivers

Driver problems pop up when either new driver versions are available or drivers become damaged due to some underlying reasons like viral infections.

Other than driver problems, code 43 can also pop up when you install and remove the software. This can cause hardware conflict in the registry, altering driver communication.

Code 43 can hamper your ability to use your desired device smoothly.  Although Code 43 is not a fatal error code like Runtime and BSoD errors, it is still advisable to resolve it immediately to avoid inconvenience.

You can sometimes bypass error code 43 temporarily by a simple PC reboot but this will not fix the problem permanently. For a permanent fix, try the methods given below.

Further Information and Manual Repair

To help you repair code 43 permanently from your PC, below are some of the best, easy perform, and effective solutions. Simply follow the steps to get rid of code 43 from your PC.

Method 1 - Launch and Run the Troubleshoot Wizard

This is one way to find the exact nature of the problem that spurred error code 43 to pop up. To launch and run the Troubleshoot Wizard, here’s what you need to do:

• Go to the start menu
• Type Device Manager in the search bar and then press enter
• Click on Device Manager to run it on your system
• Now click on the ‘General Tab’
• After that press Trouble Shoot to launch the Troubleshooting Wizard

The Wizard will diagnose the problem and provide you a solution to resolve it, all you have to do from there is to follow the Wizard’s instructions

Method 2 - Check the Hardware Documentation

If for some reason Method 1 doesn’t work,  another solution would be to check the hardware documentation for more information about diagnosing the problem.

Method 3 - Uninstall Faulty Drivers

If the underlying reason for code 43 is related to driver problems, then the best way to resolve it is to uninstall faulty drivers and then reinstall new drivers. One of the many ways to uninstall drivers is:

• Click on the start button
• Type ‘sysdm.cpl’ in the search box and then press enter to continue
• In the System Properties dialog box open the Hardware tab
• Click Device Manager and then double click Device Type
• Now click on the problematic hardware device reporting code 43
• After that go to the Driver tab and click Uninstall to uninstall that driver completely
• Visit the manufacturer’s website and download the new driver version
• Install it on your system by extracting the .ZIP file

Method 4 - Update Drivers Automatically

Identifying and updating new driver versions manually can be both frustrating and time-consuming especially if you are in a rush and no computer whiz.

Also, after you update the drivers, you need to keep checking them time and again to ensure they don’t become outdated. You need to update them every time new versions are available which can be stressful.

To avoid this hassle by repairing code 43 permanently, download DriverFIX. This is an innovative and user-friendly device driver software program exclusively designed to resolve all kinds of driver problems.

Whether code 43 occurs on your PC due to missing or outdated drivers, DriverFIX can resolve the problem easily.

The intelligent programming system embedded in this software enables it to detect problematic and outdated drivers in seconds.

It matches new and compatible versions and updates the drivers immediately, automatically, and on a regular basis in just a few clicks. This resolves code 43 and also ensures that all your drivers remain up to date.

DriverFIX is compatible with all Windows versions.

Click here to download DriverFIX to repair and resolve code 43 right away.

Recently, a number of Windows 10 users reported that they were not able to use Cortana properly because it wasn’t able to connect to the internet. According to these users, Cortana won’t connect to the internet even when their internet connection is stable. According to security experts, this issue is confirmed to occur only with Microsoft accounts. This problem might have something to do with a proxy server that interferes with Cortana. There were reports that this issue was caused by a proxy that was filtering the network connection which also happens to interfere with Cortana’s ability to adapt search results and queries based on the user’s location. It could also be caused by some glitch in the home network or your Microsoft account information is inconsistent or your Microsoft account has to be verified. Here are some suggestions that could help fix the connection issue in Cortana, just start with the first one and work your way down until you encounter an option that fixes the problem.

Option 1 – Restart or reset your modem or router

The first thing you can try is restarting or resetting your modem or router. All you have to do is unplug the power cable of the modem and then plug it back in after a few seconds. You could also use the reset button of the modem at the back if it is one. But before you press the reset button, keep in mind that it will erase all the connection credentials and it will be set back to its default settings. After rebooting the network, you can restart your computer to force your modem or router to reassign an IP address to your computer.

Option 2 – Restart Cortana

Restarting Cortana can help you resolve the issue.

• To restart Cortana, open the Task Manager, right-click on Cortana and select the “End process” option.
• Then go to the File tab and select “Run new task”.
• After that, type in “cortana.exe” and press Enter to restart the process.

Option 3 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Open another app that uses a Microsoft account

This might seem like an odd fix, however, a couple of users tried doing this and it worked for them as it allowed Cortana to connect to the internet again. In this option, you just have to launch another app that uses your Microsoft account information in the same way as Cortana, for instance, the Store app. Once you open the app, a prompt should appear along with a dialog box that allows you to update your Microsoft account with the information required. After that, restart your computer and check if Cortana is now able to connect to the internet or not.

Option 5 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 6 – Reset Cortana settings

• Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
• Restart your PC.
• After your computer boots, launch Cortana again and check.