How to Fix 'We Couldn't Install Windows Technical Preview 0x80070070 - 0x20005' Error Code on Windows 10

USB ports, just like any other ports, also comes with a power rating. The default power output of a standard USB port is 0.5 amperes and if you notice, mobile phones charge slowly on USB ports which explains why. There are times when Windows may throw an error or warning that says, “Power surge on the USB port”. This kind of error occurs when a connected device tried to draw more power and the error comes as a part of that notification so when you select it, it will say,

“A USB device has malfunctioned and exceeded the power limits of its hub port. You should disconnect the device”.

To easily fix the problem, you can try to disconnect the device and click on Reset and if you click on Close, the port will not work until you unplug it and then restart your computer. On the other hand, if disconnecting the device did not resolve the problem, you can try running the Hardware & USB troubleshooter or use a USB hub. You can also try to reinstall, uninstall or roll back the USB drivers or run the OEM diagnostics. For more information, refer to each one of the potential fixes provided below.

Option 1 – Try to run the Hardware & USB troubleshooter

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Note: You could also try to run the USB troubleshooter as it could also resolve the problem.

Option 2 – Try to use a USB hub

If you’ve encountered the error on a specific device, then it is possible that the device requires more voltage. To fix this error, you can try to use the same device on another computer and if you still got the same error, you might want to use a USB hub that comes with its power source. USB hubs come with high-speed charging ports that should be able to supply the power needed for the device.

Option 3 – Update, rollback or reinstall the Universal Serial Bus Controller driver

If updating the drivers of the device did not fix the “The device is not ready” error, you can try to update, rollback, or reinstall the Universal Serial Bus Controller drivers instead of using the Device Manager. Refer to the following steps:

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 4 – Try running OEM Diagnostics if you have any

If the laptop or desktop computer you are using is a branded one, OEMs usually include software to diagnose issues in the computer like the USB port error. So if you have this software, try to run it for diagnosis and use any given suggestions to fix the error.

If your IP address expires, you will most likely experience interruptions when browsing the web. In such cases, you have to release and renew the IP address by executing the following commands:

• ipconfig /release
• ipconfig /renew

So if you are trying to renew the IP address of your Windows 10 computer using the commands given above but you encounter an error message instead that says, “Unable to contact your DHCP Server”, then you’ve come to the right place as this post will guide you in fixing this error. This kind of error indicates that the NIC can’t communicate with the DHCP server which is why it’s not able to release new IP addresses. It could be due to many reasons. To fix this error, you can try to roll back, update or reinstall the Network Adapter drivers. You could also run the built-in Network Adapter troubleshooter, as well as start or restart the DHCP client service.

Option 1 – Try to rollback your Network driver

If you have updated the driver software as of late and you suddenly got this error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
• Then select each one of them and double click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
• Now restart your computer to successfully apply the changes made.

Option 2 – Try to update the Network drivers

If rolling back to the previous version of the Network adapter drivers didn’t help, then you need to update them instead. To do so, here’s what you have to do:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 3 – Run the Network Adapter troubleshooter

Running the built-in Network Adapter troubleshooter can also help in fixing the “Unable to contact your DHCP Server” error. To run the Network Adapter Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 4 – Try disabling the IPv6 in the Network Center

• Tap the Win + X key combination and click on Network Connections.
• This will open the Settings app on a specific page. Now on the right-side panel, click on the Network and Sharing Center link.
• After that, it will open the Control Panel and from there, click on the network that your computer is connected to and then click on Properties.
• Next, uncheck the entry that says, “Internet Protocol Version 6 (TCP/IPv6)” in the list that populates.
• Now click on OK and close all other windows.
• Restart your computer and see if the error is now fixed.

Option 5 – Start or restart the DHCP client service

If the DHCP client service is either inactive or stopped, you can try to start or restart it to resolve the error. You can do this via the Services Manager.

• Tap the Win + R keys to open the Run utility.
• Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
• After that, look for the DHCP client service from the list of services displayed.
• Once you found it, right-click on it and select the Start or Restart option.

Upgrading your Windows computer may not always go as expected as you could end up getting some error messages along the way. One of the error messages you can encounter is the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error. This error indicates that is some security issue within the Windows operating system. It could be that the system files have an issue and they have been modified incorrectly. Although this does not necessarily mean that malware is behind the modification, one of the applications you installed recently might have something to do with the problem. The application might have modified or corrupted some of the core system files. When you encounter this error, you will see a blue screen along with the following error message:

“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. (0% complete) If you’d like to know more, you can search online later for this error: 0xc000021a”

This error pops up when a user-mode subsystem like the WinLogon or the Client Server Run-Time Subsystem or CSRSS has been compromised fatally and security can no longer be guaranteed in the system. Thus, the operating system switches to kernel mode, and Windows won’t be able to run without the WinLogon or the Client Server Run-Time Subsystem. This is why it’s one of the few cases where the failure of a user-mode service can shut down the system. To resolve the issue, here are some fixes that might help.

Option 1 – Uninstall programs you installed lately

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Perform System Restore

Performing System Restore can also help you fix the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 3 – Run the System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Rebuild the BCD and fix MBR

Rebuilding the BCD can help you in fixing the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error.

• You can start by booting into the installation environment for Windows 10 from an installation media.
• After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
• Next, select Command Prompt and type in the commands below one by one, and tap Enter right after you do so.
• exe /FixMbr
• exe /FixBoot
  • exe /RebuildBcd

The commands you entered should rebuild the BCD and repair MBR.

Option 5 – Run the CHKDSK utility

You can also run the Chkdsk utility to resolve the problem. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them.
• chkntfs /t
• chkntfs /t:10

The latest update from Panos Panay on Twitter is including New and redesigned Snipping tool inside Windows 11. From the shared video, we can see that it includes modern Windows 11 UI redesign and it looks and feels like a part of Windows 11. More things that can be seen from the shared video is that it looks like the new snipping tool is a merged version of the old with snip & sketch. It is good to see that it is still possible to capture screen with easier way natively inside Windows 11 but some more functionality would be more welcome I guess. Users were asking for added functions for a long time like adding simple text for example but from shared video, no new features were presented so for some users 3^rd party solutions will still be the way to go. The new and redesigned Snipping tool will roll out with the next update and we will see then about all new features inside it firsthand. Until then, take care.

If you connected headphones to your Windows 10 computer to listen to audio but when you check it in the playback devices, you’re not able to find it, read on as this post will guide you in what you can do to figure out what exactly caused this kind of problem and how you can resolve it. This kind of issue could simply be with the headphone itself or the headphone port or your operating system. So if it turns out that the problem is with the hardware, you might have to replace the components. However, it is recommended that you troubleshoot the problem first before doing that. The most basic thing you can do is to try changing the headphone port, although this can be quite difficult since most computers don’t have any extra port for headphones if your computer has one, then give it a go. If it still didn’t work, follow each one of the options provided below.

Option 1 – Try to run the Playing Audio troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the “No Audio Output Device is installed” error. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 2 – Try to update the Audio driver

If the error has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.

• Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
• Expand the section of the Audio inputs and outputs.
• And then from the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 3 – Try enabling the headphones from the playback devices

• Tap the Win + R keys to open the Run dialog box and type the “CPL” command.
• Tap Enter to open the Playback devices.
• Next, right-click on any open space section and check the boxes for the “Show Disconnected Devices” and “Show Disabled Devices” options.
• After that, this should help in displaying the headphones in the section of Playback devices.
• And if they are disabled, you can just right-click them to have them enabled.

Error 10013 - What is it?

Error 10013 is a type of Socket Windows PC error. Socket error 10013 occurs when the attempt to access the server is denied. This indicates that the needed socket connection is denied which further implies that a port is blocked or unreachable.

Solution

Error Causes

The socket error 10013 can occur due to multiple reasons:

• Antivirus or firewall software
• Incompatible drivers
• Registry corruption
• Misconfigured files

Further Information and Manual Repair

To resolve the socket error 10013 on your PC, here are some methods that you can try:

1. Disable Firewall

To resolve this issue on your PC, you may have to temporarily disable Firewall. Sometimes Firewall can stop you from connecting to the server. Try doing this; it is most likely to resolve the error. If the Firewall is the reason for the denied access, turning it off will surely help.

2. Disable your Antivirus Software

If disabling the Firewall doesn’t resolve the issue, try disabling your antivirus software temporarily. If the error still persists, then try other solutions listed below.

3. Upgrade Drivers

Incompatible drivers could be a reason too for denied server access. Your server may no longer be using the drivers that you have on your PC which is why you may not be getting permission to access it. If this is the cause, then the best way to resolve it is to upgrade drivers. To find out about new drivers, visit the software manufacturer’s website for new drivers and then download them to your PC.

4. Registry Issues

Sometimes the underlying cause of the error could be registry issues and misconfigured files. If you don’t wipe out unnecessary and obsolete files from your systems like junk files, cookies, internet history, temporary files, and other files from your PC, it can damage and corrupt the registry and misconfigured files thereby causing socket error 10013 on your system. To resolve registry issues and repair your PC, download Restoro. It is an advanced, easy to use, and highly functional PC fixer embedded with multiple utilities including a powerful registry cleaner. It is deployed with an intuitive algorithm that scans and detects all registry issues in seconds. It removes all the unnecessary and obsolete files stored in your PC overloading your registry. This registry cleaner repairs the damaged and misconfigured files and restores the registry, thereby resolving socket error 10013 on your system right away. It has simple navigations and a user-friendly interface which makes it very easy for all levels of users to work around and use it to its maximum advantage.  Furthermore, it can be installed on all Windows PC. Restoro is compatible with all Windows versions. In addition to this, it also includes several other value-added features such as an antivirus, a system optimizer, and an Active X controls and class scanner. These utilities can be used to resolve numerous other PC-related errors. Click here to download Restoro today and resolve socket error 10013 on your PC right away.

It is common to run multiple programs and applications at the same time and it’s important to be able to switch between them using their Taskbar icons or using the usual Alt + Tab shortcut. However, there are times when you might suddenly find that neither of the aforementioned methods worked and you will no longer be able to switch between programs in the Windows Taskbar. To fix this issue, refer to the options given in this post. For instance, when you have multiple instances of Microsoft Edge running and every time you press the Alt + Tab combo nothing happens so you are left with no choice but to minimize everything and then hover your mouse on the icon and switch between the instances of Edge. You will also notice that the right-click on the taskbar won’t respond back and will only keep on showing the loading circle icon. Here are a few tips you can follow to fix the issue with the Windows 10 Taskbar.

Option 1 – Try to restart the Windows Explorer

This is one of the basic things you can try as restarting Windows Explorer helps in refreshing the user interface and makes most of the things work in relation to the user interface.

• To get started, tap the Alt + Ctrl + Del keys to pull up the Windows Task Manager.
• After opening Task Manager, look for “explorer.exe” under the list of programs.
• Once you find the explorer.exe, right-click on it and click Restart.

Option 2 – Try changing the Foreground Lock Time

Aside from restarting Windows Explorer, you could also try changing the Foreground Lock Time to fix the issue with the Taskbar.

• Tap the Win + R keys to open the Run dialog box.
• Then type in regedit in the field and tap Enter to open the Registry Editor.
• Next, go to this registry key – HKEY_CURRENT_USERControl PanelDesktop
• Next, change the ForegroundLockTimeout value from200000 to 0. After that, it will make sure that no other application will take away the focus from your current program or application. It could be that some other application has taken away the focus and even when you try to actually switch, the focus gets back to the old one. Anyhow, since you already changed the value of ForegroundLockTimeout, it will ensure that the focus is not switched.

Note: If you are running some Full-Screen applications there are some devices especially the gaming ones, disable the Windows key to make sure that you won’t be able to switch. If this is the case, you need to make some modifications to the Full-Screen games.

Error Code 0x8024001e - What is it?

Error Code 0x8024001e is most commonly associated with the installation of apps from the Windows store, although versions of the error have been present in multiple versions of the Windows operating system. At its most basic level, the error says that a program has not been installed, even after the installation wizard has run through to completion.

Common symptoms include:

• Inability to open or run apps downloaded from the Windows store
• The error message reads, “Something happened and this app couldn’t be installed. Please try again.”

The solutions to Error Code 0x8024001e are somewhat complex, so it is a good idea to get in touch with a computer repair professional if you do not feel confident in your ability to follow the steps below to complete. However, most users should be able to follow the steps below and achieve the desired results.

Solution

Error Causes

There are a couple of different causes that can lead to the appearance of Error Code 0x8024001e. In some cases, extraneous data left in the app cache can cause the problem. In other cases, particular processes may need to be manually reset to clear the problem. Last, but not least, unresolved updates may lead to Error Code 0x8024001e causing issues with downloaded and installed apps from the Windows Store.

Further Information and Manual Repair

There are three primary methods to address the appearance of Error Code 0x8024001e. These should work for all users, regardless of the specific cause for their machine. The methods below do require some advanced skills in computing, so be sure to contact a Windows repair technician if you have trouble following the instructions below.

Here are the top ways to repair Error Code 0x8024001e on Windows 10:

Method One:  Clear the App Cache and Use Power User Options

In many cases, simply clearing your app cache can resolve the errors that pop up when you are downloading, installing, or updating any apps that have come from the Windows store. This method may not perfectly resolve the problem every time, but it is a step that should always be done before any others.

Next, open up the Power User options by pressing both the Windows key and the X key at the same time. Choose “Command Prompt (Admin)” from the options that appear. Then type in the commands into the prompt, one at a time:

• net stop wuauserv
• cd/windows
• rename SoftwareDistribution SoftwareDistribution.bck
• net start wuauserv

Restart your computer after these changes have been made so that all changes can take effect. You may be able to access the desired programs and apps after this is complete.

Method Two:  Run Your Registry Repair Tools

Sometimes, the best way to repair Error Code 0x8024001e is to simply open up the Window Registry tools and run the repair process. This will scan your registry for any errant entries, corrupted entries, or missing entries, repairing them automatically as the device is able to do. This process may take some time to complete, so plan accordingly.

After this process is complete, it is always a good idea to restart your computer to apply any changes that have been made. Reattempt to install or run the program in question one this is done.

Method Three:  Run Windows Updates as Necessary

Last, open up the Windows Update tools to check to see if any of your programs need to be updated or if your operating system needs to be updated. Install each of the updates, restarting your computer after the entire process has been completed so that they can fully take effect on your machine. You should be able to run the programs that had caused problems once this is complete.

It is important to keep up-to-date on your system and program updates to avoid future errors in installations and downloads from the Windows store.

In most cases, using the steps above should allow you to use the apps that you’ve downloaded from the Windows store without Error Code 0x8024001e popping back up. If the problem persists or if you have not been able to follow the steps listed above to remedy the error, it is a good idea to contact a qualified professional who is experienced in working with Windows 10 errors.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Error Code 0x80070070 - What is it?

Error code 0x80070070 can be presented when there is not enough drive space on the computer to install updates. It is possible to uninstall apps that are not often used, or you may delete or archive files that are no longer needed, you may even add on some removable storage space to free up the internal memory of the computer. The computer needs a significant amount of internal memory in order to be able to update the operating system properly. When the computer fails to have the amount of memory that is needed to perform the update, the error code 0x80070070 will be presented. If this error message is not resolved, your computer might be opened to other error messages, including error code 0x80072EE2.

Common symptoms include:

• Windows cannot install updates properly.
• You might not be able to install any additional programs or apps onto the computer.
• When you check the memory of the computer, it may be very near its full capacity.

Solution

Error Causes

The Windows 10 upgrade error is caused by varying factors including a lack of computer space or resources, malware or virus infestation, or a clogged registry on the computer.  The error code 0x80070070 will present itself when there is not enough free space on the computer to perform the necessary updates on the computer. Too many apps or programs downloaded onto the computer, too many photos, or too much music may also contribute to the lack of storage space on the computer, thus contributing to the error, and the computer not being able to install the updates to the operating system properly.

Further Information and Manual Repair

There is not a lot of information regarding this error code, but there are a few methods to repair it when it does present itself. There are practical and manual steps that can be taken when trying to get the PC up and running. The primary way to solve this problem is to free up disk space and there are several ways to do this. Please do note that if these methods seem confusing or too complicated, do contact a Windows repair technician so that they may properly correct the problem. You will need to know for sure that it is error code 0x80070070 that you are dealing with so that these options are the best bet for fixing it.

Method One: Disk Cleanup

It is important to know how much space there is on the computer to start with prior to trying to free up any space. Use the free program on the computer called the Disk Cleanup tool. This will save time and free up some hard drive space while optimizing the computer to work better.

From the Start menu, browse to the Explore option, and then select This PC. Right-click on the C drive, and then select Properties. Select Disk cleanup. From here, select the options that you would like to clear. Make sure that the recycle bin is emptied of any temporary files or any error logs. Once done, select Okay.

Use this same process to clear the system files after an update from Windows, as they may still have files from the old operating system in place.

Method Two: Remove Unwanted Apps

Go through your computer and remove any unwanted apps that are present. There are sure to be some that you do not use or do not want.

Follow these steps: From the Start menu, select Settings. Then, select System, Apps, and Features. When you have found the program that you would like to uninstall, select it and then select Uninstall. NOTE: some apps that are built into Windows do not have the capability to be uninstalled. Once you have selected Uninstall for the app or program, follow all directions that appear on the screen.

Method Three: Cloud Storage

If there are a lot of media, photos, documents, videos, and the like that are not used on a regular basis, try out cloud storage. These files will still be in your possession and will be able to be accessed from anywhere. There are many applications or websites that cater to this.

Method Four: External Storage Options

If none of the above methods work, add more storage. To acquire more storage, you can incorporate devices such as SD cards, USB flash drives, and even external hard drives.

Method Five: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Runtime Error 5 - What Is It?

Runtime Error 5 is one of those errors that Windows users encounter at least once in their life. Generally, when Runtime Error 5 occurs, the message that appears says ‘Invalid Procedure Call or Argument’. Runtime Error 5 occurs because the Quality Analyst function that resides within the Operating System behaves in an abnormal manner and the user receives a warning.

Solution

Error Causes

As explained above, Runtime Error 5 is caused because of the unexplained behavior of the Quality Analyst function. The problem occurs when the function is lost and is not mapped to any drive. As a result, Windows is unable to find and load it and displays the error message. Runtime Error 5 is also caused by other reasons listed below as follows.

• When files of programs like Visual Basic use bad entries in the registry.
• When a user attempts to load Internet Explorer and a global cash of browser occurs, this also causes Runtime Error 5.

Since these types of errors can easily be fixed, it is strongly advised that a user takes the necessary actions to keep them from occurring in the future.

Further Information and Manual Repair

Some instructions for users to fix Runtime Error 5 as soon as it appears are listed below as follows.

1. Users are recommended to restart their computers. However, prior to doing so, it is advised that any programs that are opened are closed and work is saved to prevent data loss. Once the computer restarts, users should load the program that triggered Runtime Error 5 once again to determine whether or not the error recurs.
2. If the problem persists, the best approach is to uninstall the program causing the error. This can be accomplished by going to the ‘Control Panel’ and selecting the ‘Add/Remove programs’ option if one is using Windows XP or Windows 95. However, if a user is running Windows 7, the same task can be accomplished in the ‘Program and Features’ option. If there’s an option that allows you to clear personal settings and preferences, the box should be checked.
3. Now reinstall the program using the latest version of the installer to stop encountering this error. Use any patch for the program if available. Run installer while following the instructions on the screen. Check the default settings as well.  It is suggested to instantly install any patches if available.
4. Another piece of advice is to simultaneously press ‘Ctrl, Shift, and Esc’. Windows task manager will appear. Go to the “processes” tab and select a process that doesn’t look familiar to you. Note the filename and click on the ‘End Process’ button. Load the program again and find out if the error occurs. Once the program causing the error is identified, the user can perform the steps listed above to resolve the problem.