Keyboard wont type numbers in Windows

As you know, you can find the number keys in two spots on your keyboard – one is above the letters while the second one is at the number pad. Recently, a number of users reported not being able to type any numbers on their keyboards while some reported that their keyboards only type numbers. This issue could occur on both sets of the number keys or on the one at the number pad. This is a rare situation and seldom happens to users. So if you are one of the few who experience the same problem then you’ve come to the right place as this post will guide you on what you can do to fix the keyboard issue.

This issue is most likely due to a switched-off number pad, outdated or corrupted keyboard drivers, turned on mouse keys or it might have something to do with the physical connections. Whatever the cause is, here are some options you have to try to resolve the problem.

Option 1 – Try to enable Numlock

The first thing you can do to fix the issue with the keyboard is to enable the Numlock since one of the most common reasons for this kind of problem is where the keyboard won’t type numbers because the Numlock key is disabled. Thus, you have to enable this key by pressing it once to enable the number pad.

Option 2 – Turn off the Mouse key

  • From the Start Menu, go to Control Panel.
  • Navigate to Ease of Access Center.
  • Then select the option “Make the keyboard easier to use”.
  • Navigate to the option “Control the mouse with keyboard” and then uncheck the “Turn On Mouse Keys” option to turn off the Mouse key.
  • Click on Apply and then on OK to save the changes made.

Note: The problem with the keyboard could stem down to a simple issue in its settings so if you have successfully followed the steps for this solution then you should be able to fix the problem.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:

  • From the WinX Menu, open the Device Manager.
  • In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.

Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.

  • After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.

Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Keyboard from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

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Option 4 – Try to reset your browser

You might also want to reset your browser as it could also help in resolving the issue. To reset your browser, here’s what you have to do:

Google Chrome

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Mozilla Firefox

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Option 2 – Check the Background Intelligent Service and the Cryptographic Service

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Option 3 – Reset Windows Update components

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  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
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    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 4 – Run the Windows Update Troubleshooter

If resetting the Windows Update components didn’t work, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including this one. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try removing a value from the Windows Registry

If running the Windows Update troubleshooter didn’t help and you receive a message instead saying, “Service Registration is Missing or Corrupt”, you can try to remove a value from the Windows Registry.
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  • Next, navigate to this path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsSelfHostApplicability
  • From this path, look for a value named “ThresholdOptedIn” and if you find it, delete it.
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Option 1 – Try to kill applications that consume high resources

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Option 2 – Try to remove or stop unnecessary programs and services

If the applications or processes that are consuming a lot of CPU resources reappear even after you kill them or end their processes, then you can try the following suggestions to remove or stop these unnecessary programs and processes.
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Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error 0x80071a91. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Disable the antivirus program temporarily

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 3 – Try resetting the File System Resource Manager

As pointed out earlier, the error 0x80071a91 pops up when the FSRM service suddenly stops working and so resetting this service via Command Prompt might resolve the problem. To do so, follow the steps below.
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  • Then right-click on Command Prompt from the related search results and click the “Run as administrator” option.
  • After opening Command Prompt as admin, type the following command and hit Enter:
resource setautoreset true C:
  • After that, exit Command Prompt and restart your computer and then check if the problem’s fixed by running Windows Update again.

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits

Option 5 – Delete the Common Log File System transaction logs

You might also want to delete the Common Log File System or CLFS transaction logs to fix the Windows Update Error 0x80071a91.
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  • Then type each of the commands listed below and press Enter after you type each one of them.
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Option 1 – Try to reinstall the program

The first thing you can do to resolve the error is to uninstall the program that throws the error and download its latest version from its official site and then install it again.

Option 2 – Run System File Checker scan

If reinstalling the program didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
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  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
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  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your computer.

Option 3 – Try checking the details in the Event Viewer

The Event Viewer can also help you resolve the error as it contains detailed information about the error that could help you pinpoint its root cause and resolve it.

Option 4 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /[DLL file]
    • exe [DLL file]
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 5 – Try to replace the DLL file with a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 6– Try to scan your computer using Windows Defender

It is also possible that the DLL file might be infected with malware or virus which could explain why you’re getting the error. Thus, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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One of the most interesting innovations that were released by Microsoft is the Surface Dial. This only goes to show that Microsoft is very competent not just in hardware but in overall innovation. Although it’s quite a piece of technology and as far as the consensus is concerned, it works pretty well, there are still some issues encountered by users. One of the particular issues experienced by users is that the Surface Dial fails to pair with every Windows 10 PC. At a time of writing, it is still not clear what the cause of the problem really is. However, their possible solutions are provided in this post that might help you resolve the problem. Before you get started troubleshooting the problem, make sure that there are two AAA batteries fitted inside properly.

Option 1 – Check if your PC supports Bluetooth 4.0 LE

In case you don’t know, the Surface Dial only works with the Windows 10 Anniversary Update and later PCs that support Bluetooth 4.0 LE. Thus, you have to check if this is supported or not before you troubleshoot further.
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • Next, type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, click on Bluetooth and select “Microsoft Bluetooth LE Enumerator” from the drop-down menu. However, if it is not there, then it simply means that your computer does not support this standard which is most likely why you were unable to pair with other Windows 10 PCs. On the other hand, if you were able to see it, then proceed to the next troubleshooting steps below.

Option 2 – Check if Bluetooth is on

The next thing you have to do is to check if Bluetooth is turned on. As you know, the Surface Dial connects to your computer using Bluetooth and so you need to check if it’s really on or not. Aside from that, you also have to verify pairing.
  • Tap the Win + I keys to open Windows Settings.
  • Next, select Devices from the menu and click on Bluetooth.
  • After that, make sure that the toggle switch for Bluetooth is turned on.
  • Now all you have to do is to verify pairing by pressing and holding the pairing button located beside the batteries and then wait for a few seconds until the Bluetooth light begins to flash.
  • Then go back to the Bluetooth section and click on Bluetooth or other devices.
  • From there, click on Add Bluetooth and select Surface Dial.
  • Follow the next instructions on the screen and click on Done once everything is completed. That should fix the problem.

Option 3 – Check if Surface Dial is connected to another PC

If you think that connecting a Bluetooth device to two different PCs at the same time is wise, then think again as it does not really bode well for the overall user experience. Thus, you need to disconnect the Surface Dial from the system that you are currently using. On the other hand, if everything fails, then it’s most likely that the Bluetooth adapter is the one at fault. So you may have to get a third-party device that connects to your system via USB and then see if it works or not.
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Fake Windows 11 installers come with malware
Being in the Microsoft Windows insider program will let you get a hands-on new Windows 11, but some people just want Windows 11 without being in the insider program. Well, people beware! It was detected that some groups have been releasing fake Windows 11 installers with malware into them. There’s one malicious file called 86307_windows 11 builds 21996.1 x64 + activator.exe. Based on the filename, one might guess that it includes Windows 11 build 21996.1, and on top of that, there’s something in it that will automatically activate Windows for you. It comes in at 1.75GB, so for some people, that might seem reasonable. It starts out looking like a normal installer, and then there’s a second installer that calls itself a download manager. If you accept the nonsense agreement that’s included, you get a bunch of malware. This is just one example of malicious installers running amok internet, but there are more of them with different software placed inside. Malware can be anything from adware to a Trojan virus. The adware usually isn’t super dangerous. It’s just malware that’s meant to inject your PC with advertisements. Viruses can be more of an issue, and they can be harder to get rid of if your machine is infected. Windows Defender does a good job of getting rid of this stuff. The only problem is that if you’re downloading Windows 11 from shady sources, you’re probably already set to click through the dozen or so warnings that pop up telling you not to install it. The solution will be to get Windows from a trusted source of roll inside the insider program and get it from Microsoft directly.
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