Keyboard wont type numbers in Windows

As you know, you can find the number keys in two spots on your keyboard – one is above the letters while the second one is at the number pad. Recently, a number of users reported not being able to type any numbers on their keyboards while some reported that their keyboards only type numbers. This issue could occur on both sets of the number keys or on the one at the number pad. This is a rare situation and seldom happens to users. So if you are one of the few who experience the same problem then you’ve come to the right place as this post will guide you on what you can do to fix the keyboard issue.

This issue is most likely due to a switched-off number pad, outdated or corrupted keyboard drivers, turned on mouse keys or it might have something to do with the physical connections. Whatever the cause is, here are some options you have to try to resolve the problem.

Option 1 – Try to enable Numlock

The first thing you can do to fix the issue with the keyboard is to enable the Numlock since one of the most common reasons for this kind of problem is where the keyboard won’t type numbers because the Numlock key is disabled. Thus, you have to enable this key by pressing it once to enable the number pad.

Option 2 – Turn off the Mouse key

  • From the Start Menu, go to Control Panel.
  • Navigate to Ease of Access Center.
  • Then select the option “Make the keyboard easier to use”.
  • Navigate to the option “Control the mouse with keyboard” and then uncheck the “Turn On Mouse Keys” option to turn off the Mouse key.
  • Click on Apply and then on OK to save the changes made.

Note: The problem with the keyboard could stem down to a simple issue in its settings so if you have successfully followed the steps for this solution then you should be able to fix the problem.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:

  • From the WinX Menu, open the Device Manager.
  • In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.

Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.

  • After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.

Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Keyboard from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

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Removing Search.schooldozer.com hijacker

What is Search.schooldozer.com? And how does it function?

Search.schooldozer.com is a browser extension that functions as a search engine. It is developed and maintained by “Schooldozer”. It claims to improve users’ browsing experience by providing them with improved search results. However, it does not really do the things it claims to do. In fact, they’re quite the opposite ones – instead of improving the browsing experience, it makes users’ browsing experience unsafe and full of sponsored content. This is in contrast to what it states in its Privacy Policy:
“Install applications the easy way and without the hassle, using the Schooldozer downloader. The Schooldozer platform stems from years of experience with installing applications, resulting in a highly optimized process, yielding faster downloads, better user experience, and more successful installations.”
In addition, once installed Search.schooldozer.com is installed, it will change the default settings of a browser such as the default search engine, homepage, and new tab page. This is why security experts regard this browser extension as a browser hijacker and a potentially unwanted program. The modification of the browser's settings allows it to control users’ browsing by redirecting them to sponsored sites as well as deliver sponsored content from its affiliated sites in order to gain profit via pay-per-click marketing. And if you think that the ads it displays are harmless, think again for some of these ads can redirect you to suspicious websites that might contain harmful content. What’s more is that this browser hijacker can also keep track and monitor all your browsing activities in order to obtain your browsing data like search queries, what sites you always visit, browsing history, browser type, OS version, and so on. The information collected is then used and may even be shared with its affiliated third parties to deliver more customized and personalized advertisements.

How is Search.schooldozer.com distributed over the web?

Like a typical browser hijacker, Search.schooldozer.com is distributed using the software bundling method where several unknown and unwanted programs are bundled in a software package. Thus when you install any software bundle, make sure to always opt for the Custom or Advanced installation setup rather than the quick setup to avoid installing unwanted programs like Search.schooldozer.com. To remove Search.schooldozer.com from your computer, follow the removal guide below carefully. Step 1: Start the removal process by closing all the browsers infected with Search.schooldozer.com. If you’re having a hard time closing them, you can close them using the Task Manager just tap on Ctrl + Shift + Esc. Step 2: After you open the Task Manager, go to the Processes tab and look for the infected browser’s process and end it. Step 3: Then close the Task Manager and tap the Win + R keys to open Run and then type in appwiz.cpl to open Programs & Features in Control Panel. Step 4: From there, look for Search.schooldozer.com or any unfamiliar program that could be related to it under the list of installed programs and once you’ve found it, uninstall it. Step 5: Edit your Hosts File.
  • Tap the Win + R keys to open then type in %WinDir% and then click OK.
  • Go to System32/drivers/etc.
  • Open the host file using Notepad.
  • Delete all the entries that contain Search.schooldozer.com.
  • After that, save the changes you’ve made and close the file.
Step 6: Reset all your browsers to default to their default state.

Google Chrome

  1. Launch Google Chrome, press Alt + F, move to More tools, and click Extensions.
  2. Look for Search.schooldozer.com or any other unwanted add-ons, click the Recycle Bin button, and choose Remove.
  3. Restart Google Chrome, then tap Alt + F, and select Settings.
  4. Navigate to the On Startup section at the bottom.
  5. Select “Open a specific page or set of pages”.
  6. Click the More actions button next to the hijacker and click Remove.

Mozilla Firefox

  1. Open the browser and tap Ctrl + Shift + A to access the Add-ons Manager.
  2. In the Extensions, menu Remove the unwanted extension.
  3. Restart the browser and tap keys Alt + T.
  4. Select Options and then move to the General menu.
  5. Overwrite the URL in the Home Page section and then restart the browser.

Internet Explorer

  1. Launch Internet Explorer.
  2. Tap Alt + T and select Internet options.
  3. Click the General tab and then overwrite the URL under the homepage section.
  4. Click OK to save the changes.
Step 7: Hold down Windows + E keys simultaneously to open File Explorer. Step 8: Navigate to the following directories and look for suspicious files associated to the browser hijacker such as the software bundle it came with and delete it/them.
  • %USERPROFILE%Downloads
  • %USERPROFILE%Desktop
  • %TEMP%
Step 9: Close the File Explorer. Step 10: Empty the contents of Recycle Bin.
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How to Fix fltmgr.sys in Windows 10
The fltmgr.sys file or the Filter Manager is the one that’s responsible in making sure that all the file stored in a computer’s hard drive stays on their respective locations and is located in C:/Windows/System32/drivers. Now when you encounter a Blue Screen of Death or BSOD error saying, “Your PC ran into a problem that it couldn’t handle, and now it needs to restart. SYSTEM_SERVICE_EXCEPTION”. This kind of Stop error is due to an error with the driver that’s responsible for enabling the communication between the hardware and the computer. It indicates that this driver allows direct access to the internal hardware from the CPU itself. What’s worse about the SYSTEM_SERVICE_EXCEPTION BSOD error is that there are times when you won’t be able to log in to your computer even after it reboots. However, you need not worry as this post will guide you into fixing this BSOD error. All you have to do is follow the given options below carefully and that before you proceed make sure that you create a System Restore point just in case something goes wrong.

Option 1 – Run the Windows Update

Obviously, since the fltmgr.sys file is a system file from Microsoft, you can try running the Windows Update and see if it fixes the problem or not.

Option 2 – Run the System File Checker

The System File Checker, also known as the SFC scan, is a built-in utility in Windows that can be found in the C:/Windows/System32 folder. This tool allows you to scan and restore any corrupted system files in Windows that might be causing the SYSTEM_SERVICE_EXCEPTION BSOD error. To use this tool, follow the steps below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer and then check if it has fixed the error or not.

Option 3 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Check your hardware for any physical issues

There are times when faulty hardware can result in serious problems in the system such as the SYSTEM_SERVICE_EXCEPTION Blue Screen error. Thus, it is highly recommended that you check the internal components of your CPU to find out if there are any problems. And if there is any physical damage, you need to bring that to a technician to get it fixed or have it replaced.

Option 5 – Run the CHKDSK utility

You can also run the Chkdsk utility to resolve the BSOD error. The Chkdsk utility is the one that repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
  • chkdsk C: /r /x
  • chkdsk C: /f
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Media Player can't detect the length of file
Even with the new Groove Music in Windows 10, a lot of users still prefer to use the old Windows Media Player. This isn’t surprising since Windows Media Player still remains to be one of the best players you can find. However, that does not mean that it is without flaws as it could still encounter some issues from time to time. One of the issues you might encounter when using the Windows Media Player is when you try to burn DVDs or CDs but end up failing due to an error that pops up that says, Windows Media Player cannot detect the length of the file. At the time of writing, it isn’t clear yet what the real cause of the error is. However, there are several fixes that are provided in this post for you to check out so you can resolve the problem. You can try to get rid of any unsupported files from the burning list or you could also try running the Windows Media Player troubleshooters. Aside from that, you could also try to drag and drop music or change the burning speed. For more details, refer to the following options.

Option 1 – Get rid of the unsupported files from the burning list

You must get rid of the unsupported files from the list of files to burn. This list can be found on the right-hand side of the Windows Media Player. One of the indications that a file is causing problems is when there is a white cross in a red circle next to the file. You can simply click on that icon to remove the file from the burning list. Once you’ve gotten rid of all the unsupported files, try to burn your files to the CD or disk once more.

Option 2 – Try running the Windows Media Player troubleshooters

The next thing you can do to fix the error is to run the built-in troubleshooters for the Windows Media Player. Windows 10 actually comes pre-packed with three troubleshooters designed for Windows Media Player. They can help in fixing the “Windows Media Player cannot detect the length of the file” error. To run these troubleshooters, simply tap the Win + R keys to open the Run dialog box and type “msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic” for the Windows Media Player Settings troubleshooter or type “msdt.exe -id WindowsMediaPlayerLibraryDiagnostic” for the Windows Media Player Library troubleshooter, or type “msdt.exe -id WindowsMediaPlayerDVDDiagnostic” for the Windows Media Player DVD troubleshooter.

Option 3 – Try to drag and drop music

Another thing you can check out is to drag and drop all the tracks into the Windows Media Player before you burn them. All you have to do is open the folder where the tracks are located and highlight all of them and then drag them to the Windows Media Player. It should now be able to detect the length of each one of the tracks without any errors.

Option 4 – Try to change the burning speed

Since the burning speed is set to fastest by default, you can try to change the burning speed to resolve the problem. Just open the Options window and then go to the Burn tab. From there, select either Medium or Slow burning speed and save the changes made. Now try to burn your files to the CD or disk once again.
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How to get rid of Iminent Emoticons (Iminent.com)

Iminent Emoticons is a browser plugin developed by IMinent. This extension offers users a whole new way to chat by adding new emojis, memes, and other interesting features to social media chats. However, upon further investigation, we did not manage to get this extension work or show up in any chat.

While installing this extension may display additional ads throughout your browsing sessions depending if it has an affiliate link for the desired search terms. It may also change your default search engine and home page to search.iminent.com (depending on the extension version).

Malware has been detected in this extension by several anti-virus programs and is therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking means a malicious code has power over and modified the settings of your internet browser, without your consent. Nearly all browser hijackers are created for advertising or marketing purposes. Generally, hijackers are programmed for the benefit of internet hackers usually through revenue generation that comes from forced advert mouse clicks and website visits. Most people think that these websites are legitimate and harmless but that is not the case. Nearly every browser hijacker poses an actual threat to your online safety and it’s necessary to categorize them under privacy risks. Some browser hijackers are programmed to make certain modifications beyond the browsers, like changing entries in the computer registry and letting other types of malware further damage your PC.

Browser hijacking signs and symptoms

There are various symptoms that indicate the internet browser is hijacked: the browser’s home-page is modified; you get re-directed to internet sites you never meant to visit; The default search page of your web browser is altered; unwanted new toolbars are added to your browser; your browser displays constant pop-up ads; websites load very slowly and sometimes incomplete; you have prohibited entry to specific web pages, including the website of an anti-malware software manufacturer like SafeBytes.

Exactly how browser hijacker infects PCs

Browser hijackers can get into a computer by some means or other, for instance via downloads, file sharing, and e-mail too. They can also be deployed through the installation of a web browser toolbar, add-on, or extension. A browser hijacker may also come bundled up with some freeware which you unintentionally download and install, compromising your PC security. Some of the well-known hijackers are Iminent Emoticons, Babylon Toolbar, Conduit Search, OneWebSearch, Sweet Page, and CoolWebSearch. The existence of any browser hijacker on your computer might drastically diminish the browsing experience, track your online activities that result in serious privacy concerns, diminish overall system performance and cause application instability also.

The best ways to get rid of a browser hijacker

Certain browser hijacking can be easily reversed by discovering and eliminating the corresponding malware application through your control panel. But, most browser hijackers are hard to get rid of manually. Irrespective of how much you try to remove it, it may keep coming back again and again. Rookie computer users shouldn’t ever attempt the manual form of removal methods, as it needs in-depth system knowledge to carry out fixes on the computer registry and HOSTS file. Installing and running antivirus applications on the affected computer could automatically delete browser hijackers and also other malicious applications. One of the greatest tools for fixing browser hijacker malware is SafeBytes Anti-Malware. It will help you get rid of any pre-existing malware in your system and gives you real-time monitoring and protection from new threats. Employ a system optimiser along with your anti-malware software to fix various registry problems, eliminate computer vulnerabilities, and enhance your computer's overall performance.

Learn How to Eliminate Malware that is Blocking Websites or Preventing Downloads

Malware could cause all sorts of damage if they invade your computer, ranging from stealing your personal information to erasing files on your PC. Certain malware variants alter internet browser settings by including a proxy server or change the PC’s DNS settings. In these cases, you’ll be unable to visit some or all internet sites, and thus not able to download or install the necessary security software to clear out the infection. So what should you do if malicious software prevents you from downloading or installing Anti-Malware? There are some solutions you can attempt to get around with this particular obstacle.

Boot your computer in Safe Mode

The Windows OS comes with a special mode known as “Safe Mode” in which just the minimum required applications and services are loaded. In the event, the virus is set to load automatically when PC boots, shifting into this mode may prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on the keyboard right before the Windows boot screen appears; Or right after normal Windows boot up, run MSConfig, look over “Safe Boot” under Boot tab, and click Apply. As soon as you restart into Safe Mode with Networking, you can download, install, and update the anti-malware program from there. Now, you can actually run the antivirus scan to get rid of computer viruses and malware without interference from another application.

Switch to an alternate browser

Certain viruses might target vulnerabilities of a specific web browser that obstruct the downloading process. The most effective solution to avoid this issue is to choose an internet browser that is known for its security features. Firefox contains built-in Malware and Phishing Protection to help keep you safe online.

Run antivirus from a pen drive

Here’s yet another solution which is using a portable USB anti-virus software package that can check your system for malicious software without needing installation. Adopt these measures to employ a USB flash drive to clean your infected computer system. 1) Download the anti-malware on a virus-free PC. 2) Plug in the USB drive to a USB port on the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, with a .exe file format. 4) Select the drive letter of the USB drive as the place when the wizard asks you where you want to install the anti-virus. Follow the on-screen instructions to finish the installation. 5) Now, transfer the pen drive to the infected PC. 6) Double-click the EXE file to run the Safebytes tool right from the pen drive. 7) Run Full System Scan to identify and get rid of all sorts of malware.

Highlights of SafeBytes Anti-Malware

To help protect your computer or laptop from many different internet-based threats, it’s important to install an anti-malware application on your personal computer. However, with so many anti-malware companies in the market, nowadays it is difficult to decide which one you should buy for your computer. A few are worth your money, but many aren’t. You should pick a company that creates industry-best antimalware and has gained a reputation as reliable. Among few good programs, SafeBytes Anti-Malware is the highly recommended software for the security-conscious user. SafeBytes anti-malware is a highly effective and easy-to-use protection tool that is designed for users of all levels of computer literacy. With its outstanding protection system, this tool will instantly detect and get rid of most of the security threats, including browser hijackers, viruses, adware, ransomware, PUPs, and trojans.

SafeBytes has excellent features when compared with various other anti-malware programs. Here are some of the best ones:

Robust, Anti-malware Protection: This deep-cleaning anti-malware software program goes much deeper than most anti-virus tools to clean your PC. Its critically acclaimed virus engine locates and disables hard to remove malware that hides deep within your PC. Active Protection: SafeBytes provides complete and real-time security for your PC. They’re extremely effective in screening and getting rid of different threats since they’re constantly improved with new updates and safety measures. Web Security: SafeBytes provides an instant safety rating to the web pages you are about to visit, automatically blocking unsafe sites and ensuring that you are certain of your online safety while browsing the web. Faster Scanning: SafeBytes Anti-Malware has a multi-thread scan algorithm that works up to five times faster than any other protection software. Minimal CPU and RAM Usage: This application is not “heavy” on the computer’s resources, so you’ll not see any performance issues when SafeBytes is working in the background. 24/7 Online Tech Support: For any technical problems or product support, you can get 24/7 expert assistance via chat and e-mail. SafeBytes will keep your computer protected from the latest malware threats automatically, thereby keeping your web experience safe and secure. You now may realize that this particular tool does more than just scan and eliminate threats from your PC. So if you’re trying to find a comprehensive antivirus program that’s still easy to use, SafeBytes Anti-Malware is exactly what you will need!

Technical Details and Manual Removal (Advanced Users)

If you don’t wish to use malware removal software and like to eliminate Imminent Emoticons manually, you could do so by going to the Add/Remove Programs menu in the Control Panel and deleting the offending program; in cases of web browser plug-ins, you could remove it by visiting the browsers Add-on/Extension manager. You may also want to reset your home page and search engine providers, and also delete temporary files, browsing history, and internet cookies. If you choose to manually remove the system files and Windows registry entries, utilize the following checklist to make sure you know exactly what files to remove before executing any actions. Please keep in mind that only experienced computer users should try to manually edit the system files because deleting any single vital registry entry results in a major problem or even a PC crash. In addition to that, some malware is capable of replicating or preventing deletion. You are urged to do this procedure in Safe Mode.
Files: %PROGRAMFILES%\IMinent Toolbar\TbHelper2.exe %PROGRAMFILES%\IMinent Toolbar\tbhelper.dll %PROGRAMFILES(x86)%\IMinent Toolbar\uninstall.exe %COMMONPROGRAMFILES%\IMGUpdater\IMGUpdater.exe %TEMP%\RarSFX0\Binaries\IMinentToolbarInstallerCHR.exe %LOCALAPPDATA%\Microsoft\Windows\Temporary Internet Files\Content.IE5\X7WAGUH3\IminentSetup.exe %PROGRAMFILES%\IminentToolbar.8.21.26\bh\iminent.dll %PROGRAMFILES%\IminentToolbar.8.25.0\iminentsrv.exe %TEMP%\Setup.exe1b7d2cac9747d1a847e0a25b76eaa0\HKEY_LOCAL_MACHINE\Software\IminentSetup.exe %COMMONPROGRAMFILES%\Umbrella\Umbrella.exe %COMMONPROGRAMFILES%\Hydrup\hydrup.exe %TEMP%\Iminent\iminenttoolbar.exe %TEMP%\Iminent\IMinentToolbarFF.exe %TEMP%\Iminent\IminentToolbarChrome.exe C:\Program Files\iminent toolbar\access connections.resources.dll C:\Program Files\iminent toolbar\acwizres.dll C:\Program Files\iminent toolbar\diagres.dll C:\Program Files\iminent toolbar\f5res.dll C:\Program Files\iminent toolbar\guihlprres.dll C:\Program Files\iminent toolbar\iconres.dll C:\Program Files\iminent toolbar\iminent_toolbar.dll C:\Program Files\iminent toolbar\mainguires.dll C:\Program Files\iminent toolbar\p2pres.dll C:\Program Files\iminent toolbar\svchlprres.dll C:\Program Files\iminent toolbar\tbcommonutils.dll C:\Program Files\iminent toolbar\tbcore3.dll C:\Program Files\iminent toolbar\trayres.dll C:\Program Files\iminent toolbar\update.exe Registry: HKEY_LOCAL_MACHINE\Software\Iminent HKEY_LOCAL_MACHINE\Software\Classes\iminent HKEY_LOCAL_MACHINE\Software\Wow6432Node\Iminent HKEY_LOCAL_MACHINE\Software\Wow6432Node\Loader, value: Iminent HKEY_LOCAL_MACHINE\Software\Classes\AppID\Iminent.WebBooster.InternetExplorer.DLL HKEY_LOCAL_MACHINE\Software\Classes\IminentWebBooster.ActiveContentHandler HKEY_LOCAL_MACHINE\Software\Classes\IminentWebBooster.ActiveContentHandle.1 HKEY_LOCAL_MACHINE\Software\Classes\IminentWebBooster.BrowserHelperObject HKEY_LOCAL_MACHINE\Software\Classes\IminentWebBooster.BrowserHelperObject.1 HKEY_LOCAL_MACHINE\Software\Classes\IminentWebBooster.ScriptExtender HKEY_LOCAL_MACHINE\Software\Classes\IminentWebBooster.TinyUrlHandler.1 HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\68B81CCD-A80C-4060-8947-5AE69ED01199 HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\68B81CCD-A80C-4060-8947-5AE69ED01199 HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\E6B969FB-6D33-48d2-9061-8BBD4899EB08 HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\E6B969FB-6D33-48d2-9061-8BBD4899EB08 HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\A09AB6EB-31B5-454C-97EC-9B294D92EE2A HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\A09AB6EB-31B5-454C-97EC-9B294D92EE2A HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\BFFED5CA-8BDF-47CC-AED0-23F4E6D77732 HKEY_LOCAL_MACHINE\Software\Classes\iminent.iminentappCore HKEY_LOCAL_MACHINE\Software\Classes\iminent.iminentappCore.1 HKEY_LOCAL_MACHINE\Software\Classes\iminent.iminentHlpr.1 HKEY_LOCAL_MACHINE\Software\Classes\esrv.iminentESrvc HKEY_LOCAL_MACHINE\Software\Classes\esrv.iminentESrvc.1 HKEY_LOCAL_MACHINE\Software\Iminent.com HKEY_LOCAL_MACHINE\Software\SIEN SA\iminent\iestrg HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\112BA211-334C-4A90-90EC-2AD1CDAB287C HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar, value: 1FAFD711-ABF9-4F6A-8130-5166C7371427 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID, value: 58124A0B-DC32-4180-9BFF-E0E21AE34026 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID, value: 977AE9CC-AF83-45E8-9E03-E2798216E2D5 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID, value: A09AB6EB-31B5-454C-97EC-9B294D92EE2A HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID, value: 58124A0B-DC32-4180-9BFF-E0E21AE34026 HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID, value: 977AE9CC-AF83-45E8-9E03-E2798216E2D5 HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID, value: A09AB6EB-31B5-454C-97EC-9B294D92EE2A HKEY_LOCAL_MACHINE\Software\Wow6432Node\Google\Chrome\Extensions\pkhojieggfgllhllcegoffdcnmdeojgb HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\pkhojieggfgllhllcegoffdcnmdeojgb HKEY_LOCAL_MACHINE\Software\SIEN SA\iminent HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\F1057DD419AED0B468AD8888429E139A HKEY_LOCAL_MACHINE\Software\Classes\Installer\ProductsDA786FCDC08E1345AF052DDF8C9693C HKEY_LOCAL_MACHINE\Software\Classes\Installer\FeaturesDA786FCDC08E1345AF052DDF8C9693C HKEY_LOCAL_MACHINE\Software\Wow6432Node\SIEN SA\iminent HKEY_LOCAL_MACHINE\Software\IminentToolbar HKEY_LOCAL_MACHINE\Software\Wow6432Node\IminentToolbar HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\112BA211-334C-4A90-90EC-2AD1CDAB287C HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\1FAFD711-ABF9-4F6A-8130-5166C7371427 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\1FAFD711-ABF9-4F6A-8130-5166C7371427 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\A09AB6EB-31B5-454C-97EC-9B294D92EE2A HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\0C3DD791-1026-4B03-8085-34EFB8CE1BBF HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\A76AA284-E52D-47E6-9E4F-B85DBF8E35C3 HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\iminent.com HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: 112BA211-334C-4A90-90EC-2AD1CDAB287C HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: 1FAFD711-ABF9-4F6A-8130-5166C7371427 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\FinishInstall igdhbblpcellaljokkpfhcjlagemhgjl HKEY_LOCAL_MACHINE\Software\Classes\Installer\Products\E396BA1A8EBEBBB43A064AB3ED340563 HKEY_LOCAL_MACHINE\Software\Classes\Installer\Features\E396BA1A8EBEBBB43A064AB3ED340563 SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules, value: CC8D0DB8-9F7A-4ADA-8076-7B117B2ED858 SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules, value: F59D208C-5E1B-4F8C-9A78-8223FBD4063A SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules, value: CC8D0DB8-9F7A-4ADA-8076-7B117B2ED858 SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules, value: F59D208C-5E1B-4F8C-9A78-8223FBD4063A SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules, value: F59D208C-5E1B-4F8C-9A78-8223FBD4063A SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules, value: CC8D0DB8-9F7A-4ADA-8076-7B117B2ED858 HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\igdhbblpcellaljokkpfhcjlagemhgjl HKEY_LOCAL_MACHINE\Software\Wow6432Node\Google\Chrome\Extensions\igdhbblpcellaljokkpfhcjlagemhgjl HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\BFFED5CA-8BDF-47CC-AED0-23F4E6D77732 HKEY_LOCAL_MACHINE\Software\Classes\Installer\Features449B1EE14291541B3C4CDDE93B252A HKEY_LOCAL_MACHINE\Software\Classes\Installer\Products586FB55F67A9248BBFDC2D8B1D2398 HKEY_LOCAL_MACHINE\Software\Classes\Installer\Products449B1EE14291541B3C4CDDE93B252A HKEY_LOCAL_MACHINE\Software\Classes\Installer\UpgradeCodesEAE1F36DDB49FE49B1371401AAC7E1B HKEY_LOCAL_MACHINE\Software\Classes\Installer\UpgradeCodes\FAD0B0799202FD24D9B96C24C2BD169E HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodesEAE1F36DDB49FE49B1371401AAC7E1B HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\FAD0B0799202FD24D9B96C24C2BD169E HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: 0F417468-BE40-472B-8CB9-A2CDA9A071D6 HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: A6E9BAAF-53CD-4575-967B-2AF710A7D21F HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\0F417468-BE40-472B-8CB9-A2CDA9A071D6 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\84FF7BD6-B47F-46F8-9130-01B2696B36CB HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\A6E9BAAF-53CD-4575-967B-2AF710A7D21F HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\0F417468-BE40-472B-8CB9-A2CDA9A071D6 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\84FF7BD6-B47F-46F8-9130-01B2696B36CB HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\A6E9BAAF-53CD-4575-967B-2AF710A7D21F HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\A6E9BAAF-53CD-4575-967B-2AF710A7D21F HKEY_LOCAL_MACHINE\Software\America Online\AIM\Plugins\696E3174-4F6C-4777-7834-654C4A705677 HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\A6E9BAAF-53CD-4575-967B-2AF710A7D21F HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\c6137682-faae-4ea5-a6ab-88acb29d3667 HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: Iminent.Notifier HKEY_LOCAL_MACHINE\Software\Wow6432Node\America Online\AIM\Plugins\696E3174-4F6C-4777-7834-654C4A705677 HKEY_LOCAL_MACHINE\Software\Classes\AppID\Iminent.MMServer.EXE HKEY_LOCAL_MACHINE\Software\Classes\AppID\Iminent.WinCore.Aim.Plugin.DLL HKEY_LOCAL_MACHINE\Software\Classes\AppID\13C8734A-1AD2-4500-9F65-10D99AD80F54 HKEY_LOCAL_MACHINE\Software\Classes\AppID\C2A66189-05A0-4D30-8DD2-CF4C86E38863 HKEY_LOCAL_MACHINE\Software\Classes\AppID\CE187331-35C5-4917-A79B-25342D466651 HKEY_LOCAL_MACHINE\Software\Classes\AppID\F90A8B2A-0EE0-4C04-8DFB-91A3381E5A71 HKEY_LOCAL_MACHINE\Software\Classes\IminentBHONavigationError.CHelperBHO HKEY_LOCAL_MACHINE\Software\Classes\IminentMMServer.ACPlayer HKEY_LOCAL_MACHINE\Software\Classes\IminentMMServer.ACPlayer.1 HKEY_LOCAL_MACHINE\Software\Classes\Wow6432Node\AppID\Iminent.BHO.NavigationError.DLL HKEY_LOCAL_MACHINE\Software\Classes\Wow6432Node\AppID\Iminent.LinkToContent.DLL HKEY_LOCAL_MACHINE\Software\Classes\Wow6432Node\AppID\Iminent.MMServer.EXE HKEY_LOCAL_MACHINE\Software\Classes\Wow6432Node\AppID\Iminent.WinCore.Aim.Plugin.DLL HKEY_LOCAL_MACHINE\Software\Classes\Wow6432Node\AppID\13C8734A-1AD2-4500-9F65-10D99AD80F54 HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\AppID\Iminent.BHO.NavigationError.DLL HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\AppID\Iminent.LinkToContent.DLL HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\AppID\Iminent.MMServer.EXE HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\AppID\Iminent.WinCore.Aim.Plugin.DLL HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\AppID\13C8734A-1AD2-4500-9F65-10D99AD80F54 HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\AppID\C2A66189-05A0-4D30-8DD2-CF4C86E38863 HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\AppID\CE187331-35C5-4917-A79B-25342D466651 HKEY_LOCAL_MACHINE\Software\Classes\Installer\Features\C73660D04266C3348A703CD454AD1B48 HKEY_LOCAL_MACHINE\Software\Classes\Installer\Products\C73660D04266C3348A703CD454AD1B48 HKEY_LOCAL_MACHINE\Software\Classes\Installer\Products86028EAE6ABEC44BE58148A174F21E HKEY_LOCAL_MACHINE\Software\Wow6432Node\Google\Chrome\Extensions\ehhlaekjfiiojlddgndcnefflngfmhen HKEY_LOCAL_MACHINE\Software\Wow6432Node\Google\Chrome\Extensions\nbljechdpodpbchbmjcoamidppmpnmlc HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\ehhlaekjfiiojlddgndcnefflngfmhen HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\nbljechdpodpbchbmjcoamidppmpnmlc HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\start.iminent.com HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\adserver.iminent.com HKEY_LOCAL_MACHINE\Software\Wow6432Node\Google\Chrome\Extensions\adpeheiliennogfclcgmchdfdmafjegc HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\adpeheiliennogfclcgmchdfdmafjegc HKEY_LOCAL_MACHINE\Software\Wow6432Node\Google\chrome\Extensions\olghjjajidfdflkafeekiojnfmiolccp HKEY_LOCAL_MACHINE\Software\Google\chrome\Extensions\olghjjajidfdflkafeekiojnfmiolccp HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\setup3.iminent.com HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\setup2.iminent.com HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\setup3.iminent.com
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RAC Manager not working, Error 0xc0000005
If the Diagnostic Data level in your Windows 10 computer is configured manually to the non-default security setting of zero and you’ve encountered an error code of 0xc0000005, read on as this post will guide you in fixing the problem with the Remote Access Connection Manager Service. In relation to error 0xc0000005, you might also encounter an error in the Application section of Windows Logs in the Event Viewer, along with the Event ID 1000 which would most likely have a reference of “svchost.exe_RasMan” and “rasman.dll”. Before you troubleshoot the problem, keep in mind that the Remote Access Connection Manager or RasMan service is the one that manages dial-up and VPN connections from the computer to the internet as well as other remote networks. Each time you connect, the Services dials the connection or sends out a request for a VPN connection. However, the error 0xc0000005, only occurs when a VPN profile is configured as “Always On VPN or “AOVPN” connection with or without a device tunnel. There are several options you can check out to resolve this error, you can try to install the KB Update 4505903 or fix it via Group Policy. You could also try to enable Telemetry from the Settings app or enable it via Registry Editor. For more information, make sure to check out the provided options below.

Option 1 – Try installing the KB Update 4505903

The first thing you can do to fix the problem is to make sure that you’ve already installed the KB Update 4505903 in your computer. If not, then you have to go to Settings > Update & Security > Windows Update and from there select the Check for updates link. You need to get the standalone package if you are using the Microsoft Update Catalog to update your computer and for that, you have to the website of the Microsoft Update Catalog. On the other hand, if you are using the Windows Server Update Services or WSUS, then you can just manually import the KB Update 4505903 into WSUS.

Option 2 – Try to enable Telemetry in the Group Policy and run the RASMAN service

The next thing you can do to fix the problem is to enable Telemetry via Group Policy and then run the RASMAN service. To do that, follow these steps:
  • Tap the Win + R keys to open the Run dialog box and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to Computer Configuration > Administrative Templates > Windows Components > Data Collection and Preview Builds > Allow Telemetry.
  • After that, open the policy and select one of the security levels like Basic, Enhanced, and Full.
  • Then click on the Apply and OK buttons to save the changes made and close the Group Policy Editor.
  • Once one, open the Run dialog box again and type “services.msc” in the field, and hit Enter to open the Windows Services Manager.
  • From there, look for the Remote Access Connection Manager Service and restart it. And then check if it resolved the problem or not...

Option 3 – Try enabling Telemetry via Settings

  • Tap the Win + I keys to open the Settings app.
  • Next, go to Privacy > Diagnostics and Feedback and select Basic or Enhanced under the Diagnostic data.
  • After that, tap the Win + R keys to launch Run and type “services.msc” in the field, and hit Enter to open the Services Manager.
  • From there, look for the Remote Access Connection Manager Service and restart it.

Option 4 – Try to enable Telemetry via Registry Editor

  • Launch the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
  • Then navigate to this path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
  • From this path, look for “AllowTelemetry” and double click on it.
  • Now enter the values, 1, 2, 3 for Basic, Enhanced, Full, respectively.
  • If you can’t find AllowTelemetry, then just create a DWORD (32-bit) and name it “AllowTelemetry” and edit its value.
  • Once done, exit the Registry Editor and restart the Remote Access Connection Manager Service from the Services Manager.
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How to Fix ntdll.dll crash Error on Windows
DLL files, also known as Dynamic Link Libraries are external parts of applications that run on Windows as well as other operating systems. Almost all applications are not complete in themselves and store code in different files. In this post, we will be discussing one DLL file called ntdll.dll. It is described as “NT Layer DLL” which means that it contains some Kernel functions that help in the normal functioning of the Windows operating system. It is created by Windows in the System32 folder when the OS gets installed. This file can serve different programs simultaneously by providing them with different Kernel functions which support the programs’ performance. However, if you encounter the ntdll.dll file error on your Windows 10 computer, read on as this post will guide you in fixing the problem.

Option 1 – Try to re-register the ntdll.dll file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register the OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /u ntdll.dll
    • exe ntdll.dll
  • You should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Disable problematic Internet Explorer add-ons

There are instances when some add-ons in the Internet Explorer browser can cause the ntdll.dll file crash error. Thus, you need to disable some add-ons in Internet Explorer and then check if it fixes the problem.

Option 3 – Try running the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the ntdll.dll file crash error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.

Option 4 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job.

Option 5 – Try to replace the DLL file with a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:WindowsSystem32
    • x64: This PC > C:WindowsSysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 6 – Try scanning your computer using Windows Defender

The ntdll.dll file crash error might also be infected with malware or virus and to eliminate it, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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Fixing Your Firefox profile cannot be loaded
Caching is used to enhance the performance of applications in Windows and other operating systems. It helps applications to load faster but there are times when the cache can get damaged or corrupted and as a result, you might encounter some issues. One of them is in the Firefox browser where the “Your Firefox profile cannot be loaded, It may be missing or inaccessible” error message may appear. You could also encounter this kind of error when Firefox is unable to access or find the profile folder. In case you don’t know what the profile folder is, it is where Firefox stores your user data and settings by default. Firefox pulls information from this folder each time you choose to open it. You can find this default Firefox profile folder under the %APPDATA%MozillaFirefoxProfiles folder. If you experience issues when trying to access the Profile Manager, you have the option to create a new default Firefox profile folder. This will fix the “Your Firefox profile cannot be loaded, It may be missing or inaccessible” error. How? Simply follow the given steps below. Step 1: Tap the Win key or click the Windows Start button to open the Start menu. Step 2: Next, type “%appdata%” in the field and hit Enter to open the hidden AppDataRoaming folder. Step 3: Now double click the Mozilla folder as well as the Firefox folder. Step 4: From there, look for the “profiles.ini” file and delete it. Make sure that you don’t delete the Profiles folder which should have the icon of a file folder. Note: Keep in mind that the .ini file extension is identified as the file that features a gear icon beside the “Configuration settings” or “Application settings”. Step 5: Once you open Firefox, a new profile will be created. On the other hand, if you know where your profile exists, you can try the following steps below to help Firefox locate it.
  • First, you need to move the profile folder back to its original location.
  • Next, restore the profile folder’s original name if you have modified it.
  • Then create a new profile using the Profile Manager and give it an appropriate name.
  • Now click on the Choose Folder button and select the profile folder you have moved or renamed before you exit the Create a new profile wizard.
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Videos folder missing from File Explorer
As you know, the Videos folder can be found under “This PC” by default on your Windows 10 computer. However, as per the reports of some users, there are a few occasions where it somehow gets replaced by the Documents folder. In other words, the Videos folders are replaced by a duplicated copy of the Documents folder. Out of the two Documents folder, one Document folder will contain all the usual files and subfolders while the second one is empty. Although when you click the Documents icon on your Desktop (if you have a shortcut), it will still take you to the right Documents folder. To fix this particular issue and get the Videos folder back in the File Explorer, here are some potential fixes that should help.

Option 1 – Run System Restore

The first thing you can try to do to resolve the problem is to run System Restore. This can help you go back to the previous state of your computer before the issue with the Videos and Documents folder.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Try to restore Defaults

The next thing you can do is to restore Defaults. How? Refer to these steps:
  • Open File Explorer and then right-click on any of the two Documents folders.
  • After that, select the Properties option from the context menu and switch to the Location tab and click on Find target.
  • Next, copy the address and paste it in the field above the “Find target” option, and then click the “Restore Default” button.

Option 3 – Try to change the Registry Path

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
  • After that, edit the path for {35286A68-3C57-41A1-BBB1-0EAE73d76C95} under the “User Shell Folders” key to match the path shown for My Videos: %USERPROFILE%Videos.
  • Once you’re done, open the folder under “This PC” that has the Documents icon and tap Shift + right-click in the folder background, and then select the “Open PowerShell window here” option to fix the naming of the Documents folder. The path should read: “C:users<UserName>Documents.
  • Next, execute this command: ri desktop.ini –force
  • The command you entered will delete the files and folders and so when added for Documents, it will get rid of the empty Documents folder.
  • Now all you that’s left to do is to find where the target location is going to be for both folders and check if anyone foes to the user name location.
  • Then delete the one which goes to the incorrect location.
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Fix Shell Infrastructure Host stopped working
The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account. The error may state:
“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.
This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.
  • Open Control Panel and proceed to Program and Features.
  • Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
  • Then right-click on it and click the Change button.
  • Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
  • The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.
After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

  • In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
  • Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.
  • Log onto your computer as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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How to Fix Windows 10 Error Code 0x800705b4

Error Code 0x800705b4 - What is it?

Error Code 0x800705b4 is an error that will appear when the computer is not stable, and very critical system files will fail to respond or they will start going missing. This will happen when the computer is not being maintained properly. The problem should be solved immediately to avoid any further damage or loss of data. This error code may be regarded as one of the most severe computer problems that can present itself.

Common symptoms include:

  • There will be a failure to install updates and a display of the error message.
  • The Error Code 0x800705b4 will display itself.
  • After a system update, the computer will not be able to install new drivers.

Solution

Restoro box imageError Causes

Windows 10 update error 0x800705b4 can be caused when the user wants to update their windows system when important dll registries or files are missing or are corrupt. This will also happen when the user is trying to install or uninstall programs in a way that is wrong, or it may be infected with a Trojan virus. Additionally, this error code will be displayed when a PC's drivers are either outdated or installed the wrong way. There could be a registry error, a failure to update by the operating system, or even a device failure to update automatically.

Further Information and Manual Repair

There are several ways to resolve the appearance of error code 0x800705b4 on Windows devices. If you are not familiar with fixing error codes on a computer or are having trouble fixing this one, consider contacting a Windows technician to help with fixing the error. The computer must be run on administrator mode no matter which steps you are taking or which methods you are using. Depending on which version of Windows you are using, the steps for each method may differ slightly, but the basic process will remain the same.

Method One: Fixing it with updates

Start the computer in safe mode to begin troubleshooting for error code 0x800705b4. When the computer is starting up, press F8—this will enter the computer into safe mode.

You will now need to manually update your computer's outdated drivers. To do this, click on Start. Then, type in Device Manager into the search box to see if there are any outdated or corrupt issues with the drivers.

Method Two: Run an SFC scan

This will allow users to find files in Windows that are corrupt, damaged, or lost.

  • Start the Command Prompt. To do this, click Start and then type in cmd inside of the search box to see the icon.  Right-click and choose to Run as administrator. If asked, enter the password for the administrator.
  • When viewing the command prompt, type in “sfc/scannnow” and then press enter. This will be scanning all of the protected system files and will fix the corrupt files. Do not close the command prompt before it is done.

Method Three: System Restore

This is the most efficient way to fix any problem or system status. System backup is vital when performing this.

Click on the Start button, and then type in “system restore” inside of the search box. Right click on System Restore, and then choose Run as Administrator. This could also be found in the Control Panel. Now you will choose the time point in which to restore the system. You will be able to choose the recommended or specific restore based on the situation. Now you can review the restore point and then click Finish.

Method Four: For Windows 10

  • You may need to update the Windows Defender in the security center. To locate this, click Start, Settings, Update and Security, Windows Defender.
  • Go to the Windows Updates and click on Advanced Options. Click on the option that will get updates for more Microsoft products.
  • Restart the computer, and then check for updates again. This update process will be able to be done without a problem. When a message comes up that says “Your device is up to date” you will need to click Advanced Options once again and check for update options.
  • Check for updates one more time and now the proper updates should be able to be downloaded and installed properly.

Method Five: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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