Cache files are temporary files that have been created by various applications and services when used.  As temporary files, they are safe to be removed and deleted from the system since the application or service will create new ones when needed but sadly will not remove old ones, this task is left to OS itself. Automatic Windows cleanups can mostly take care of these things but for top-notch performance clearing cache manually is a far better option. We will here explore various cache temporary files, where they are, and how to clean them. Sit back and let’s do some cleaning!

Clear cache using Disk Cleanup

1. Open Start menu and search Disk Cleanup
2. Click on it in search results
3. Click on the drives drop-down menu and select the drive where is Windows 11 installed
4. In the Files to Delete section enable all boxes and click on OK
5. Click on delete Files to confirm

Clear Microsoft store cache

1. Press ⊞ WINDOWS + R to open the run dialog
2. Type in WSReset.exe and press ENTER
3. Black blank windows will appear, wait for the window to close itself and you are done

Clearing location cache

1. Press ⊞ WINDOWS + I to open location history
2. Select Privacy & Security
3. In the App Permissions section click on Location
4. On-Location page click on Clear

Clear and flush DNS

1. Press Start and search for Windows Terminal
2. Click on Terminal in search results
3. Type in: ipconfig /flushdns and press ENTER

And that is that!

As you know, Windows 10 is created with the goal of developing an operating system that caters to users’ needs and enhances productivity. That’s why modern computers that are running the Windows 10 OS have the capabilities to project their screen to an external display wirelessly. That said, Microsoft has a dedicated and pre-installed app called Connect which helps another device to project their screen on the computer. However, this feature is kind of delicate and won’t work unless it’s properly configured. So if some configuration does not work out well, it will throw an error message that says

“Something went wrong with the projection”.

This kind of error is caused by some issues with the Display driver, hardware, corrupted or damaged system files, and so on. And to fix it, there are several methods you can check out. You can try to update, roll back or reinstall the Display drivers. You could also run the Network Adapter troubleshooter or the Video Playback troubleshooter as well as run System Restore to undo any recent changes that might have triggered the error or reset your Windows 10 computer without deleting any files. For more details, refer to each one of the options provided below.

Option 1 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in MSC into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 2 – Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 3 – Try to run the Video Playback troubleshooter

If the Network Adapter troubleshooter didn’t work in fixing the problem, you can try to run the Video Playback troubleshooter instead. To run it, simply go to Settings > Update & security > Troubleshoot. From there, scroll down until you see the Video Playback option and then click on the “Run the troubleshooter” button to get started. This troubleshooter will detect and automatically fix any problems related to video playback so it should help fix the error.

Option 4 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Reset your computer

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

The Adaptive Brightness setting in Windows 10 is a useful setting you can use in adjusting your computer’s brightness. It helps you get the brightness automatically based on the light around your computer. However, there are times when it does not work or it doesn’t turn off when you want it to. If this issue happened right after you update or install Windows 10, then read on as this post will give you a couple of options you can try to resolve the problem.

Option 1 – Try to run the Power Troubleshooter

The first thing you can do to resolve the issue with Adaptive Brightness is to run the Power Troubleshooter as the problem could occur due to some conflicted power settings. To use it, refer to the following steps:

• Open the Windows 10 Settings panel and go to Update & Security and then to Troubleshoot.
• After that, scroll down to your left-hand side and click the Power option.
• From there, you should see the “Run the troubleshooter” button. Click on it to fix the problem.
• Afterward, follow the next on-screen instructions that follow.

Option 2 – Try disabling or turning off the corresponding options in GPU settings

The problem might be due to the Graphics card settings. If you are using either an AMD graphics card or the HD graphics of Intel, you may have to disable the power-related options in the GPU settings. To be specific, you have to disable the Vari-Bright in AMD graphics card settings or the Display Power Saving Technology under Intel’s Graphics panel.

• AMD users:
  • Open the AMD Radeon settings panel.
  • Then go to Preferences. From there, select Radeon Additional Settings.
  • Next, go to the Power tab and click the PowerPlay option.
  • You should find an option called “Enable Vari-Bright” located on your right-hand side. Remove the mark from its checkbox and then save the changes you’ve made.
• Intel users:
  • Open the Intel Graphics and Media Control Panel from your Desktop.
  • Then select the Basic mode and go to the Power tab.
  • From there, select “On battery” as Power Source and then you’ll get the Display Power Saving Technology option. It should be set to enabled by default.
  • Now remove the mark from the checkbox and then save the changes you’ve made.

Option 3 – Try resetting the Power Plan defaults

You might also want to use a command-line tool to resolve the problem. This command-line tool is known as PowerCfg. It is a command utility tool that will scan your computer for 60 seconds to know its power. This tool gives detailed results in the form of an HTML report that will help you in evaluating the real cause of the battery drain issues. You can also use this tool to reset the Power Plan defaults of your computer. To use it, follow the steps below.

• Open the Command Prompt as administrator.
• Then type in the following command and tap Enter to execute it:

powercfg –restoredefaultschemes

• After the command has been executed, restart your computer.

Option 4 – Try updating your Graphics drivers

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try disabling adaptive brightness via Registry Editor

Since you will be dealing with Registry files in this post, you need to create a System Restore point first. Once you have that covered, proceed to the following steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to this path: HKEY_LOCAL_MACHINESOFTWAREIntelDisplayigfxcuiprofilesMediaBrighten Movie
• Now double click on the “ProcAmpBrightness” and set its value to “0”.
• Now go to this path: HKEY_LOCAL_MACHINESOFTWAREIntelDisplayigfxcuiprofilesMediaDarken Movie
• From there, double click on “ProcAmpBrightness” and set the value to “0”.
• Then close the Registry Editor and restart your PC and then see if the problem’s fixed or not.

As you know, Bluetooth headphones allow users to connect to their mobile devices wirelessly. This allows you to talk on your mobile device or listen to music without having to connect any cords or wires. Additionally, it even allows you to adjust the volume of a left or right speaker. However, Bluetooth headphones in Windows 10 are another story as their scope is limited. For instance, the left and right pieces can’t have different volume levels. But if you still want to change the dual control of the volume of headphones separately in Windows 10. And in this post, you will be guided on how exactly you can do that. In addition, in this post, you will also be guided on what you can do if the Windows Update messed with the Bluetooth volume control and what you can do to disable the absolute volume in Windows 10. In case you don’t know, the Absolute Volume feature is actually incompatible with a number of Bluetooth devices which can result in the inability of the Bluetooth device to adjust its volume. Thus, if you experience this kind of issue, you’ll notice that the volume slider in the taskbar and the device volume control neither have any effect in adjusting the volume. And each time you try to adjust the volume level for one speaker, the volume of another speaker also automatically changes. In such a case, it would be difficult for you to separately change the dual volume control headphones. Worry not for there is an easy registry tweak you can try to make this possible to do. But before you proceed with the instructions provided below, make sure that you create a System Restore first. Once you have that covered, follow the steps below carefully. Step_1: Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor. Step_2: Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMControlSet001ControlBluetoothAudioAVRCPCT Step_3: After that, look for the entry named “DisableAbsoluteVolume” which should be located in the right pane. But if you’re unable to find this entry, you can just create it by right-clicking on the CT key and selecting New > DWORD (32-bit) value, and then assign “DisableAbsoluteVolume” as its name. Step_4: Once done, double click on the “DisableAbsoluteVolume” DWORD and set its value from 0 to 1. Step_5: Now exit the Registry Editor and restart your computer. On the other hand, you can also disable or enable the Absolute Volume feature by executing a command in the Command Prompt.

• If you want to disable the Absolute Volume feature, just execute this command: reg add HKLMSYSTEMControlSet001ControlBluetoothAudioAVRCPCT /v DisableAbsoluteVolume /t REG_DWORD /d 1 /f
• If you want to enable the Absolute Volume feature, just execute this command: reg add HKLMSYSTEMControlSet001ControlBluetoothAudioAVRCPCT /v DisableAbsoluteVolume /t REG_DWORD /d 0 /f

After you execute the command, just restart your computer.

After your computer restarts.

Once you’re done executing the given instructions above, you have to right-click on the speaker icon located in the system tray and select Open Sound Settings and click on Manage device settings – the same controls will be visible to you like earlier. Now when you change the volume level for one speaker, the other speaker should now remain as it is and won’t change alongside the speaker.

If you are trying to start a service using the Windows Services Manager but you got an error message stating, “The executable program that this service is configured to run in does not implement the service”, then you’ve come to the right place as this post will provide you instructions on how you can fix this error. Since almost all program requires service to run on your computer, if the service is not listed in the corresponding registry key, then you will most likely encounter this error on your Windows 10 computer. Here’s the entire content of the error message:

“Windows could not start the service on Local Computer. Error 1083: The executable program that this service is configured to run in does not implement the service.”

To fix this error, you have to add the service name in the respective host in the Registry Editor, and to do that, here are some steps you need to take on. Step 1: The first thing you have to do is to take note of the service name that’s given in the error message. For instance, you get the “Windows Management Service. Step 2: Next, you need to open the Services Manager by tapping the Win + R keys and typing “services.msc” in the Run dialog box, and then tapping Enter. Step 3: After opening the Services Manager, look for the Windows Management Service and once you see it, double click on it. This will open a new mini window. Step 4: From the newly opened window, copy the Service name and the Path to executable under the General tab. If the path to the executable is displayed as “C:/Windows/system32/svchost.exe -k netsvcs –p”, you need the “netsvcs” part only. Note that it can be different for different services and you need the part that comes after “-k”. Step 5: Now tap the Win + R keys again to open Run utility and type “Regedit” in the field and click OK to open the Registry Editor. Step 6: After that, navigate to the following registry path:

ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionSvchost

Step 7: From the given registry path, look for a key named “REG_MULTI_SZ” located on your right-hand side. This key is named after the “Path to executable” part. For instance, you should see “netsvcs”. Step 8: Double click on the REG_MULTI_SZ key and enter the Service name that you’ve copied earlier and then write it down at the end of the preset list. Step 9: Now save the changes you’ve made and try to open the program or run the service again.

It is no secret that Fortnite is one of the most played games in the world. Epic has done a great job offering it to plenty of other platforms with cross-play feature meaning that you can play with your friends no matter on what platform they are on. But how Fortnite is a piece of software which is constantly updated and maintained it is pretty normal to have some bugs or issues from time to time. One of the before-mentioned issues is a connection issue or unable to connect to game servers. In our article, we will go through common fixes and solutions in order to get you back in-game as fast as possible. Keep on reading.

Check the Epic Games Status page

Check the Epic Games Server Status page to make sure all systems are operational. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.

Use a wired connection

Wireless connections are not as stable as wired connections. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping. Connect directly to your modem or router with an Ethernet cable to eliminate this possibility and have the fastest connection possible.

Disable your firewalls

Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it.

Windows Firewall disable guide:

1. Click on Start.
2. Click on Control Panel.
3. Click on System and Security.
4. Click on Windows Firewall.
5. Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)
6. Under each Network location, select the Turn off Windows Firewall option

Uninstall any other firewalls

Using a third-party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third party firewalls temporarily to see if this resolves your issue. If it does resolve the problem, make sure to add the following executables as exceptions to your firewall:

Epic Games Launcher

• C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
• C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe

Fortnite

• C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe
• C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe
• C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe
• C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe

Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them.

Unblock your network ports

Network ports allow certain types of data to be successfully sent over a network that is used by our services. If you have any of these blocked, it may result in you being unable to connect to our games or use our services properly. To unblock your ports on your router do the following:

Windows

First, you will need to get your default gateway and internal IP address:

1. Click on Start.
2. Type cmd and press Enter.
3. Type ipconfig and press Enter.
4. Take note of your Default Gateway and IPv4.

Configuring your router to unblock the ports

1. Open your web browser.
2. Type your Default Gateway into the address bar and press Enter. (A common Default Gateway is 192.168.1.1)
3. You may be asked for a username and password. This varies for each router. Before entering anything, try just hitting OK. If that doesn't work, try the common default username and password below: Username: admin Password: password If these don't work, you can check this website for a list of usernames and passwords based on your router model.
4. Locate the Port Forwarding page in the administration tool and click on it.
5. Make sure you have Port Forwarding selected and not Port Triggering as this is completely different.
6. On this screen, you will need to enter the ports and port ranges below with the correct protocol and local IP of which you took note of above: 80 (TCP/UDP), 433 (TCP), 443 (TCP), 3478 (TCP/UDP), 3479 (TCP/UDP), 5060 (TCP/UDP), 5062 (TCP/UDP), 5222 (TCP), 6250 (TCP/UDP), and12000-65000 (TCP/UDP).

If you have any trouble doing the above on your router, make sure to check out the router manufacturer's support site for additional instructions as these will vary from router to router.

VPN and Proxy Servers

Do NOT use VPN or Proxy Servers. These cause issues that can't be resolved by us without having you disable them. Check out this article for information on how to disable your proxy server.

Switch Domain Name Systems (DNS)

Switching your DNS can result in better connectivity and performance for your internet connection. There are two different DNS services we recommend to have you try if you are having issues with your connection. Below are the followings links with instructions on how to change your DNS:

• GoogleDNS
• CloudflareDNS

Epic Games Launcher: Edit your Engine.ini file (Windows only)

Editing these settings can result in better download speeds using the Epic Games Launcher:

1. Click on Start.
2. Type %localappdata% and press Enter.
3. Open the EpicGamesLauncher
4. Open the Saved
5. Open the Config
6. Open the Windows
7. Open ini and add the following lines to it: [HTTP] HttpTimeout=10 HttpConnectionTimeout=10 HttpReceiveTimeout=10 HttpSendTimeout=10[Portal.BuildPatch] ChunkDownloads=3 ChunkRetries=20 RetryTime=0.5
8. Save the file and open the Epic Games Launcher.

You might be trying to play music files using the Windows Media Player, but were unable to do so since you encountered an error saying, “Windows Media Player Error – Server Execution Failed” error. If you encountered this error, worry not for this post will guide you on how to fix it using some potential fixes. In the error message, the “Server execution failed” indicates that the “wmplayer.exe” is still running or shutting down at that point and it is possible that it is stuck which is not able to close properly. To fix this error, there are several potential fixes you can try. The first one is to run the Video Playback troubleshooter. While you could also try to disable the WMP Network Sharing Service or register both the jscript.dll and vbscript.dll files. For more information, refer to the options provided below.

Option 1 – Try to run the Video Playback troubleshooter

The first thing you can do to fix the problem, you can try to run the Video Playback troubleshooter instead. To run it, simply go to Settings > Update & security > Troubleshoot. From there, scroll down until you see the Video Playback option and then click on the “Run the troubleshooter” button to get started. This troubleshooter will detect and automatically fix any problems related to video playback so it should help fix the error.

Option 2 – Try to disable the WMP Network Sharing Service

If the Video Playback troubleshooter didn’t work in fixing the problem, the next thing you need to do is disable the Windows Media Player Network Sharing Service. The WMP Network Sharing Service is used to share the libraries of the Windows Media Player to other users on the network as well as media devices using the Universal Plug and Play. And since you are not using any network here, then you can disable this service to fix the problem. How? Refer to the given steps below.

• Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and tap Enter to open the Services Manager.
• Next, look for the Windows Media Player Network Sharing Service from the list of Services and right-click on it.
• After that, click on the Stop option and see if it fixes the Windows Media Player error.

Option 3 – Try to register the jscript.dll and vbscript.dll files

• Tap the Win + X keys and from the menu select the Windows PowerShell (Admin) option to open an elevated Command Prompt.
• Next, type this command to register the jscript.dll file and click on the confirmation box: regsvr32 jscript.dll
• After that, execute the regsvr32 vbscript.dll command to register the vbscript.dll file.
• Once you’re done, these DLL files will be re-registered and should fix the Windows Media Player error.

In this post, we will discuss what the “ bootres.dll ” file is in the Windows 10 operating system and where it’s also located. In addition, you will also be guided on how you can replace or fix a corrupt bootres.dll file which may prevent you from booting to your Windows desktop and will display an error message instead saying, “Boot critical file resourcescustombootres.dll is corrupt”. There are times when this error might also boot your PC to the Automatic Repair screen. DLL files, also known as Dynamic Link Libraries are external parts of applications that run on Windows as well as other operating systems. Almost all applications are not complete in themselves and store code in different files so if there is a need for the code, the related file being called by a certain application is loaded into memory and used. If the software or the operating system is unable to find the concerned DLL file or if the DLL file ends up getting corrupted, you will most likely get an error message. In case you don’t know, the bootres.dll file is a critical system OS file, size 90KB, and can be found in the Windows folder. It is a part of the Boot Resource Library and portrays an important role in making sure that your PC boots properly. So if it ends up getting corrupted, your PC may fail to boot correctly and you’ll get an error message instead. To resolve this problem, here are some suggestions that might help. If your PC automatically boots to the Automatic Repair screen, you need to click on that option to run the Automatic Repair. If it doesn’t work, you have to boot into the Advanced Startup options to manually access and run the Automatic Repair. Once you’re in the Advanced Options, you will be able to:

• Run Automatic Repair
• Use System Restore
• Start Windows from an external device
• Access Command Prompt
• And use the System Image Recovery to restore Windows from a Factory image.

If the Automatic Repair fails to fix the problem, you may have to use System Restore or the Command Prompt to carry out further troubleshooting steps. Refer to the guide below to use these tools.

Option 1 – Try running the System File Checker in Safe Mode

Running the System File Checker is the safest way to fix DLL file missing or corrupted errors are thrown up by the Windows operating system as it could give you better results. System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the Machine Check Exception BSOD error. To run the SFC command, follow the steps given below.

• Boot your PC into Safe Mode.
• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try running the DISM tool to repair the System Image

To repair the System Image, you need to use the DISM or Deployment Imaging and Servicing Management tool. The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:

• Open the Command Prompt as admin.
• Then type in this command: Dism /Online /Cleanup-Image /RestoreHealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Note: The command you executed will check for Windows component store corruption and will restore its good health. The scan might take up to 15 minutes. Once it is done, you have to restart your computer.

Option 3 – Try to repair the MBR and rebuild BCD

To repair the MBR and rebuild BCD, follow these steps: The problem might boil down to the Master Boot Records since the previous case has already been isolated. There are times when the Master Boot Records can get corrupted and even though it is a serious issue, it can still be rectified by repairing the Master Boot Record.

• Tao the F8 key while booting the system to go into the Windows Recovery Menu.
• Next, click on Troubleshoot.
• Then click on the Advanced options to get into the Automatic Repair menu.
• After that, you have to use the bootrex.exe tool, so click on the command prompt and type in the following commands, one after the other:
• bootrec /RebuildBcd
• bootrec /fixMbr
• bootrec /fixboot
• Exit and then go ahead and restart your PC.

Option 4 – Try running the ChkDsk utility

One of the best options you must try is running chkdsk as it will check the disk for any errors and repair them automatically. To use it, follow these steps:

• Boot your PC to the Advanced Options menu and click on Command Prompt.
• Once you’ve opened an elevated Command Prompt, type in the following command and tap Enter to execute it:

chkdsk C: /f /x /r

Note: “C” is the drive root drive so it could be changed if you’re using a different one.

Option 5 – Try resetting your PC

Go to the Advanced Options > Troubleshoot > and select the Reset This PC option from the menu and then select Keep my files.

Windows 10 supports various devices to get connected to which makes it quite a flexible operating system. The connection varies on the fact that the device can be connected either with Bluetooth or other wireless and wired connection. However, no matter how great the features are, there a few times when they bring in some bugs too. One of these bugs won’t allow you to either remove or reinstall the Bluetooth mouse and keyboard device from your Windows 10 computer. So if you are currently experiencing this problem, read on as this post will guide you in fixing it. Before you go over the suggestions laid out below, you need to create a System Restore Point first since, in one of the options, you will be making some changes with the registry files as well as some critical Windows settings. Once you have that covered, refer to the following options.

Option 1 – Configure the Bluetooth Services

The first thing you can do is configure Bluetooth Services.

• Tap the Win + R key combination to open the Run dialog box.
• After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
  • Bluetooth Audio Gateway Service – Manual (Triggered)
  • Bluetooth Support Service – Manual (Triggered)
  • Bluetooth User Support Service – Manual (Triggered)
• Now click on the Start button to start all the aforementioned services and then check if you can now remove or reinstall the Bluetooth mouse and keyboard device.

Option 2 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.

• Open the Windows 10 Settings.
• Then go to Update & Security > Troubleshoot.
• You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
• Now follow the next screen options.

Option 3 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth device and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

• Tap the Win + X keys to open the Device Manager.
• Next, look for the Bluetooth device and right-click on it.
• Select the option “Update driver”.
• After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.

Option 4 – Get rid of any interference

If you have several wireless devices in the same room as your PC then it might have caused interference with the current connection in your PC which is why you have to switch off all the other devices and then try removing reinstalling the Bluetooth mouse and keyboard devices again.

Option 5 – Remove or reinstall the Bluetooth devices in a Clean Boot State

You might want to uninstall or remove the Bluetooth Devices while your computer is in a Clean Boot State. Putting your computer in this state will surely help especially if there are some processes that prevent the Bluetooth devices from being removed or reinstalled.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to reinstall or remove the Bluetooth mouse and keyboard devices again.

What is Desk365?

Desk 365 is a program developed by 337 Technology Limited and is classified as a potentially unwanted application by a number of Antiviruses. While not technically malware, for many users it is unwanted as it is often distributed as a bundle with other downloads. It allows a fast way to access your shortcuts and applications. Upon installation this program will insert itself into the system registry, adding startup strings to allow it to automatically start every time your system is restarted. The software adds a scheduled windows task to allow it to reopen itself even when closed. The applications also access the internet and add firewall rules to your system, that allow it to access anything without restrictions.

The main executable file for this application is Dock365.exe. It is possible to delete this file preventing the application to run, but its monitoring services and registry entities remain hidden inside your computer.

The software sends browsing information back to its ad servers, displaying custom ads and sponsored products instead of the usual search results. And the app itself pins itself to the start menu and cannot be removed.

About Potentially Unwanted Applications

Have you ever discovered an unwanted program on your PC that you didn’t consciously download and never gave authorization to be installed? Potentially Unwanted Programs (PUP), also referred to as Potentially Unwanted Applications (PUA), are applications that you never wanted in the first place and often come bundled with freeware. Once installed, the majority of these applications can be difficult to eliminate and become much more of an annoyance rather than a necessity. PUPs did not actually constitute pure “malware” in the strict sense of the definition. What normally makes a PUP different from malicious software is that whenever you download one, you’re doing it with your consent – though in many instances unconsciously and unwillingly. A PUP may not be regarded as malicious or unsafe yet still, it’s a common cause of clunky OS’s; some PUPs are a lot more aggressive by intentionally slowing down your computer or laptop.

Exactly how do unwanted programs look like?

Potentially Unwanted Programs can be found in different forms and varieties, but in the majority of cases, these are typically adware programs that exhibit irritating pop-up adverts and advertisements on websites you check out. They even come in the form of browser extension toolbars and add-ons. Not only they needlessly take up space on your screen, but toolbars can also manipulate search engine results, keep an eye on your surfing activities, decrease your internet browser’s efficiency, and slow down your internet connection to a crawl. PUPs load up a dangerous bite if left unchecked. They could include keyloggers, dialers, and other program built into them which could track you or send your sensitive information to third parties. Typically, such software will disable security protections and configuration settings to take control over your computer or laptop, leaving that PC vulnerable to online hackers and data fraud. At a minimum, PUPs slow your computer down with every added program.

Tips on how to prevent PUPs

• Read the fine print so that the end-user license agreement (EULA) you are accepting is only for the software you primarily intend to download. • Choose the “custom” install whenever installing an application. Especially, look closely at those small boxes which have been checked as default, where you may ‘agree’ to receive promotions or install software bundlers. • Use an anti-PUP program. Security applications such as Safebytes Anti-Malware gives the very best real-time protection against PUPs and also other malware. • Be alert if you download and install freeware, open-source programs, or shareware. Nowadays ‘freeware’ isn’t actually freeware – but “crapware” bundling nonsense. • Always download software from trustworthy sources like official websites rather than untrustworthy sharing space. Avoid file-hosting sites where/when possible.

What To Do If You Cannot Download Safebytes Anti-Malware?

Every malware is detrimental and the level of the damage can vary greatly according to the type of infection. Some malware is designed to restrict or prevent things that you wish to do on your PC. It may well not permit you to download anything from the web or prevent you from accessing some or all internet sites, in particular the antivirus sites. If you are reading this, chances are you’re stuck with a virus infection that is preventing you to download or install Safebytes Anti-Malware software on your computer system. There are a few fixes you could try to get around with this particular problem. Download the software in Safe Mode with Networking The Windows-based PC comes with a special mode known as “Safe Mode” in which just the minimum required programs and services are loaded. If the malicious software is set to load immediately when PC boots, shifting into this mode may well prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press the F8 key while the system is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. After you restart the PC into Safe Mode with Networking, you can download, install, and update the anti-malware program from there. At this point, you could run the anti-virus scan to eliminate viruses and malware without any hindrance from another malicious application.

Switch over to an alternate web browser

Some malware mainly targets specific internet browsers. If this sounds like your situation, use another internet browser as it might circumvent the malware. If you are not able to download the anti-virus software using Internet Explorer, it means the virus could be targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install and run anti-virus from your flash drive

Another option would be to create a portable anti-malware program on your USB stick. To run antivirus from a thumb drive, follow these simple steps: 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug in the pen drive to a USB port on the uninfected computer. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) When asked, choose the location of the USB drive as the place in which you want to put the software files. Follow activation instructions. 5) Now, insert the USB drive into the infected PC. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all kinds of malware. If all the above approaches fail to help you in downloading the anti-malware, then you’ve no alternative but to reinstall the computer’s operating system to wipe out all the data, including the malicious programs which are obstructing the anti-malware installation. If you are already our customer, technical help for Malware Removal is just a phone call away. Call 1-844-377-4107 to speak to our expert technicians and get assistance remotely.

Let's Talk About SafeBytes Anti-Malware!

To help protect your computer from many different internet-based threats, it’s very important to install anti-malware software on your personal computer. But with so many antimalware companies out there, nowadays it’s tough to decide which one you should obtain for your PC. A few are good ones, some are decent, and some are merely fake anti-malware programs that will harm your PC themselves! You need to be very careful not to pick the wrong product, especially if you buy a paid program. On the list of the highly recommended tools by industry experts is SafeBytes Anti-Malware, well-known security software for Windows computers. Safebytes is among the well-established computer solutions firms, which offer this comprehensive anti-malware software program. Using its outstanding protection system, this utility will quickly detect and eliminate the majority of the security threats, including viruses, adware, browser hijackers, ransomware, PUPs, and trojans. SafeBytes anti-malware offers an array of advanced features which sets it apart from all others. Listed below are some of the highlighted features included in the tool. Real-time Threat Response: SafeBytes delivers complete and real-time security for your PC. It will inspect your computer for suspicious activity continuously and shields your personal computer from unauthorized access. Optimum AntiMalware Protection: This deep-cleaning anti-malware software goes much deeper than most antivirus tools to clean your computer. Its critically acclaimed virus engine finds and disables hard-to-remove malware that conceals deep within your computer. Web Filtering: SafeBytes gives an instant safety rating about the web pages you’re about to visit, automatically blocking harmful sites and ensuring that you are certain of your online safety while browsing the net. Light-weight: This software program is not “heavy” on your computer’s resources, so you will not notice any performance issues when SafeBytes is working in the background. 24/7 Online Support: You can obtain high levels of support round the clock if you’re using their paid version. Overall, SafeBytes Anti-Malware is a solid program since it has plenty of features and can identify and remove any potential threats. You can rest assured that your computer will be protected in real-time once you put this tool to use. For optimum protection and the best bang for your buck, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Desk365 without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by Desk365