Delete large System Error Reporting files

In case you don’t know, Windows contains a feedback mechanism that generates error reports from hardware and software problems. These reports are temporarily stored in the system and send them back to Microsoft so that it can find solutions to the reported problems and fix them in the upcoming updates.  However, as time goes by, these reports actually take a lot of space in your computer which is why end-users like you are free to delete them with the help of the new Free Up Space feature in Windows 10.

As useful the Free Up Space feature may be, there are times when you won’t be able to use it for some reason which is why in this post, you will be guided on how to use alternative ways in deleting very large System queued Windows Error Reporting file, some of which may run in Gigabytes.

Every time the Windows Error Reporting or WER sends out an error file and looks for a solution, the WER server at Microsoft sends out a solution instantly. And if the solution is under investigation or is unknown, then you will be notified about it right away and will be asked for more details.

As mentioned, even though the Free Up Space feature in Settings will be able to clear the error reporting files, there are instances when it won’t be able to delete very large System queued Windows Error Reporting files. Alternatively, there is an option to delete these files using the Disk Cleanup Utility.

Feel free to select which option you’d like to use to get rid of Windows Error Reporting Files.

Option 1 – Delete Windows Error Reporting Files via Settings

  • Go to Settings.
  • From there, go to System > Storage > Free Up Space and then click on it to launch it.
  • Afterward, give it some time to populate all the files and folders. Once it’s done, select “System created Windows Error Reporting files” to mark its checkbox while leaving the other options unchecked.
  • Next, click on the Remove files button to delete all the Windows Error Reporting files from your computer.

Option 2 – Manually delete the Windows Error Reporting Files

  • Tap the Win + E keys to open File Explorer.
  • Next, enable the Hidden Files view from the menu.
  • Then go to C:/ProgramData/MicrosoftWindowsWER.
  • From there, you will see various folders like LocalReportArchive, ReportArchive, ReportQueue, and Temp.
  • Open each one of the aforementioned folders and delete the archive files. Note that these files will have names similar to “00c58c1f-b836-4703-9bcf-c699ca24d285”.

Note: If you are not able to delete any of these files, you have to take ownership of the folder. To do so, refer to these steps:

  • Right-click on the folder and then select Properties.
  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
  • Now edit the permission to Full Control for “Everyone”.
  • Click OK to save the changes made and then exit.

On the other hand, if you do not want to go through all these troubles in deleting the Windows Error Reporting files, you can just disable it especially if it already becomes a daily annoyance as the files generate every day and their sizes are mostly gigabytes. And besides, there are times when these files do not make it to the Microsoft WER server and end up only occupying a lot of space for nothing.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Cannot find the MS Software License Terms
Both the Windows 10 and Windows Server operating systems have a number of common system files that vary from the ones that support the installation, boot process, and other operations or tasks in the system. However, if any of these files get corrupted, it might cause some errors during the setup of the Windows 10 operating system. One of these errors is the “Windows cannot find the Microsoft Software License Terms” error.
“Windows cannot find the Microsoft Software License Terms. Make sure the installation sources are valid and restart the installation.”
The only option given when you encounter this error is to click on the OK button and nothing else and then the setup gets interrupted and won’t push through. To fix this error and proceed with the installation, you can try to get a new installation image or switch ports, or fix the CFG file. For more details, follow each one of the potential fixes provided below.

Option 1 – Try to get a new installation image

It is possible that there might be some issues with the installation image. It could be corrupted or was modified illegally. Or it could be that the bootable storage device created might have damaged sectors or installation. To resolve this problem, you need to download a fresh copy of the Windows 10 installation image using the Windows Media Creation tool or simply use the ISO image separately and then build a bootable USB.

Option 2 – Try to switch Ports

The error might be caused by the connection to the USB port. It could be that the port is unstable due to a number of factors that resulted in the interruption of the installation process. To fix this problem, you can try switching the USB port or if you are using an optical drive, you can get an external USB optical drive or connect it to another port internally and see if it fixes the problem.

Option 3 – Try to fix the CFG file

If none of the first two options worked, then you might want to fix the CFG file. This file is a configuration file format used for storing settings. All you have to do is download the CFG file. Once you’ve downloaded this file, copy this file to the root of your bootable drive and then check if it fixes the error. If not, then try to copy the same file inside the “/sources/” folder inside the root of the drive. This should fix the error.
Read More
A Quick Guide to Resolving Uncdms.dll Error Code

Uncdms.dll Error Code - What is it?

Uncdms.dll is a Dynamic Link Library file and a crucial part of the Windows Desktop Search Software. It is used to search emails, documents, photos, videos, and folders instantly. However, the Uncdms.dll error pops on the screen, when the Windows Desktop Search Software fails to start. The error message is displayed in one of the following formats:
  • “Uncdms.dll cannot be found.”
  • “Windowssearch.exe – cannot find the component. This application has failed to start because uncdms.dll was not found. Reinstalling the application may fix the problem.”
  • “The file uncdms.dll is missing.”

Solution

Restoro box imageError Causes

Uncdms.dll error code may pop on your screen due to multiple reasons. These usually include but are not limited to:
  • Viral infection
  • Issues with Windows Desktop Search
  • Registry corruption
  • Uncdms.dll accidentally deleted during program un-installation

Further Information and Manual Repair

If you experience an Uncdms.dll error code on your system, fix it right away. This error is easy to resolve. You don’t have to be technically sound to resolve the uncdms.dll error code. Try the methods listed below to resolve without any hassle:

Method 1 - Check Your Recycle Bin and Restore the Deleted Uncdms.dll File

Since DLL files are shared files, there is a possibility that you accidentally deleted them while uninstalling some other program. To fix the issue, simply go to the recycle bin and look for the file. If you locate it, reinstall it. If you can’t, then it is advisable to download the Uncdms.dll file from a trusted DLL file website.

Method 2 - Uninstall and Then Re-install Windows Desktop Search

If the error code is related to issues with the Window Desktop Search application, then simply uninstall this software and re-install to resolve. To do this, click the start button, go to the control panel and then add/ remove programs. Now choose Windows Desktop Search from the list of programs and click Remove. After that, reboot your PC to activate changes. Now download the software and follow the same process and reinstall the Windows Desktop Search program on your PC. To activate changes, reboot. This will hopefully resolve the issue.

Method 3 - Update Windows

As this file is included in the service pack, try updating the Windows Utility to resolve the Uncdms.dll error code. To get started, click start and then go to the control panel, now choose Windows update. Follow the instructions to install Active X and then click install to update Windows Utility. Restart your system to bring the changes into effect.

Method 4 - Scan for Viruses and Repair the Registry

Whether the underlying cause of the Uncdms.dll error code is viral infection or registry corruption, it is advisable to download Restoro. It is an advanced and multi-functional PC Repair Tool integrated with 6 powerful utilities including antivirus and a registry cleaner. It scans and removes all types of viruses. The registry cleaning utility works simultaneously and removes all the unnecessary files corrupting the registry including cookies, temporary files, internet history, and junk files, and repairs it in seconds, thereby resolving the Uncdms.dll error immediately. Click here to download Restoro - PC Fixer
Read More
Disable WEB camera with PowerShell in Windows
Windows PowerShell is a powerful tool inside the Windows environment often overlooked by typical users which is a great mistake since it can offer a large array of functionality and usability and if used well can offer a unique working experience. Today we will be using PowerShell to turn the WEB camera off so it can not be accessed, completely disabling it for use. You might want to do this for security reasons or just want to learn few new things. Whatever your reason might be, I am welcoming you to this tutorial and please do keep reading.

Finding device ID

In order to disable the WEB camera first thing we need to do is to find a matching device ID. We will find this value inside the device manager, so press ⊞ WINDOWS + X to open the secret menu. keyboard with windows and x markedIn the menu choose device manager and click on it. Windows menu device managerWhen the device manager opens, expand the Imaging devices or Cameras section. Right-click Integrated Camera or the primary webcam, and click Properties. Go to the Details tab. Under the Property section, click to select Matching device ID from the drop-down. Right-click the value and select Copy camera device managerThe next step is to download and install Windows Driver Kit (WDK)

PowerShell script

Create and run a PowerShell script with the following parameters/values to disable the camera. Substitute the <FOLDER> placeholder with the actual name of the folder where your copy of Devcon is residing
$id = (Get-CimInstance Win32_PnPEntity |

where caption -match '<PRIMARY CAMERA>').pnpDeviceID

$ppid = "{0}{1}" -f '@',$id

Set-Location c:\<FOLDER>

Devcon status $ppid

Devcon disable $ppid

Devcon status $ppid
To enable the camera device, run the command below in PowerShell:
devcon enable $ppid
Read More
How to Set up POP3 Email in Outlook
No one knows everything about a program off hand. You need to use the program for a long time before you can even possibly know all that it is able to do and all you are able to achieve with it. However, this doesn’t mean that you don’t need help from time to time. This is also the case when Outlook errors pop up. Sometimes there are things you must or probably should do with your program that you do not understand and definitely don’t know how to do. Set up POP3 with your email account in Outlook is one of these things you will probably need help to achieve.

Steps to Set up POP3

First, you may need to know what POP3 is. POP3 is the way emails are sent from one email address to another. It may be more or less instant nowadays, but the process is still long and hard-winded. Similar to how your letters get from your mailbox to the recipients' mailbox, your emails get from you to the next person. Letters are picked up in your mailbox and sent to your post office where they send it to the recipient’s post office who sends it to the recipient’s mailbox. Similarly, your email is sent to your outbox, which sends it to your email service provider, that sends it to the recipient’s email service provider who sends it to their inbox. This is one of the reasons that sending an email to someone who uses the same email service provider as you is about a millisecond faster. This process of sending emails is called POP3 and you need to set it up if you use Outlook on Microsoft. This, on Outlook, also determines which email account you send your emails from. You see, on Outlook and many other email service providers, you can have many different email addresses, no even necessarily with the email service provider’s prefix on the end. Now, if you want to see this for yourself, go on to your settings on Outlook and look for manage email accounts. If you have more than one email account, you will see them listed. Somewhere on the sidebar, you will see POP3 as well. If you want to add more email accounts to this, such as a business email or a personal email, then just click ‘Add new account’ instead of 'Manage email accounts'. When you click on an email account you have linked already, you will see on this side the details for your POP3 (incoming emails) and your SMTP (outgoing emails). This can be changed, but since everyone’s number of accounts and type of accounts is different, there is no set way to change this. However, you can give Microsoft a call and they will walk you through the necessary steps in order to change this.

Conclusion

So, POP3 can be incredibly easy to understand or incredibly hard; it depends on how good you are with electronics and the advice you are given. But don’t try to change things by yourself; get a professional from Microsoft to help you with POP3 on your Microsoft Outlook account.
Read More
Disable Speech Recognition feature in Windows
Speech Recognition is a technology used to control computers using voice commands. Through this feature, you can say commands that your computer will respond to, and aside from that, you can also dictate text to your computer which eliminates the need to type words in any word processing program or text editor. All in all, the Speech Recognition feature allows you to communicate with your computer and improves your computer’s ability to understand your own voice better as well as improve its diction accuracy. However, before you can improve its accuracy, you need to “train the feature” first. And if so far you are not satisfied with its performance, you actually have the option to disable it. So in this post, you will be guided on how you can disable the Speech Recognition feature in Windows 10 v1809.

To disable Speech Recognition on your computer, follow the steps below.

Step 1: Go to Settings > Ease of Access. Step 2: From there, go to Speech. Step 3: Now switch off the toggle button for Speech Recognition to disable this feature. On the other hand, you can also disable the Online Speech Recognition feature if you really don’t want to have anything to do with it. You have two options to do that – you can either do it using Settings or using the Registry Editor.

Disable Online Speech Recognition feature via Settings:

  • Click on the Start button and select Settings.
  • Next, go to the Privacy section and click on the Speech option located at the right pane.
  • Then switch the toggle button off to turn off the Online Speech Recognition feature.
Note: Speech services exist on your computer and even in the cloud since Microsoft collects essential information from these services in order to enhance user experience and if you want to stop this, you have to turn off the “Getting to know you” option under the “Inking and typing Personalization” section.

Disable Online Speech Recognition feature via Registry Editor:

Before you proceed, you need to create a System Restore Point first.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to the following registry path:
HKEY_CURRENT_USERSoftwareMicrosoftSpeech_OneCoreSettingsOnlineSpeechPrivacy
  • After that, check the default value of the “HasAccepted” key located in the right pane. As you can see its value is set to “1” which means that the Speech Recognition feature is enabled. And so to change it, you have to set “0” as its new value to permanently disable the feature.
  • Just double click on the key and change the value from “1” to “0”. Keep in mind that even if you are using a 64-bit Windows 10 computer, you still have to create a 32-bit DWORD value.
  • After that, restart your computer to apply the changes made.
Read More
Fix ntkrnlmp.exe Blue Screen in Windows
The ntkrnlmp.exe file is a file associated with the Windows operating system’s NT Kernel and other system processes. It is also related to the “CRITICAL PROCESS DIED” error. So if you encounter a Blue Screen of Death error that’s related to this file, then you’ve come to the right place as this post will guide you in fixing the ntkrnlmp.exe Blue Screen error. This kind of Blue Screen error might be caused by the file getting corrupted or infected with some malware. Aside from these causes, the error might also be due to the corruption and malfunction of the graphics card drivers. Before you troubleshoot the problem, you might want to try performing System Restore especially if you tend to create a System Restore point every now and then. Performing System Restore could help you resolve the ntkrnlmp.exe Stop error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help, then proceed to the given options below.

Option 1 – Disable the C-states and EIST in the BIOS

The first thing you can do is try to disable the C-states and EIST in the BIOS. To do that, refer to the steps given below.
  • Go to the BIOS and from there look for an option named CPU Configuration which can usually be found under the Advanced menu.
  • Next, look for CPU Power Management and under that section, disable both the “Intel EIST” and “Intel C-state” options.
  • After you disable them, save the changes you’ve made and exit the BIOS.
  • Now restart your computer and check if the ntkrnlmp.exe BSOD error is now fixed.

Option 2 – Try to update, rollback or disable drivers

If the first option didn’t help in fixing the ntkrnlmp.exe Blue Screen error the next thing you can do is to roll back, or update, or disable device drivers in your computer. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Configure the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the ntkrnlmp.exe Blue Screen error you need to use the Driver Verifier Manager:
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 4 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ntkrnlmp.exe. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
Read More
Fix Boot Configuration Data error 0xc0000185
This post will guide you in fixing a particular problem where your Windows 10 computer does not even let you turn it on and it appears as soon as it starts to boot the operating system and it displays an error message that says, “The Boot Configuration Data for your PC is missing or contains errors, Error code 0xc0000185”. On the other hand, it may also display a different error message saying, “The operating system couldn’t be loaded because a required file is missing or contains errors”. There are various suggestions you can try to resolve this error. You could check the physical status of your hardware or rebuild the Boot Configuration Data, use the Automatic Startup Repair or System Restore, or better yet, reset your Windows 10 computer. Since your computer will not boot, you will have to either try to get into the Advanced Startup Options screen, boot Windows 10 in Safe Mode, or use a bootable Windows 10 media to boot your computer.

Option 1 – Try to rebuild the BCD files

The first thing you can do to resolve the issue is to Rebuild Boot Configuration Data or BCD files.
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 2 – Try to run Automatic Startup Repair

In this option, you need to boot your computer into the Advanced Startup Options and from there, run the Automatic Startup Repair and then wait until the process is completed.

Option 3 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 4 – Try to perform repair install by creating a Windows 10 installation media

  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 5 – Try to physically check the hardware

You should also check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.
Read More
How to Fix fltmgr.sys in Windows 10
The fltmgr.sys file or the Filter Manager is the one that’s responsible in making sure that all the file stored in a computer’s hard drive stays on their respective locations and is located in C:/Windows/System32/drivers. Now when you encounter a Blue Screen of Death or BSOD error saying, “Your PC ran into a problem that it couldn’t handle, and now it needs to restart. SYSTEM_SERVICE_EXCEPTION”. This kind of Stop error is due to an error with the driver that’s responsible for enabling the communication between the hardware and the computer. It indicates that this driver allows direct access to the internal hardware from the CPU itself. What’s worse about the SYSTEM_SERVICE_EXCEPTION BSOD error is that there are times when you won’t be able to log in to your computer even after it reboots. However, you need not worry as this post will guide you into fixing this BSOD error. All you have to do is follow the given options below carefully and that before you proceed make sure that you create a System Restore point just in case something goes wrong.

Option 1 – Run the Windows Update

Obviously, since the fltmgr.sys file is a system file from Microsoft, you can try running the Windows Update and see if it fixes the problem or not.

Option 2 – Run the System File Checker

The System File Checker, also known as the SFC scan, is a built-in utility in Windows that can be found in the C:/Windows/System32 folder. This tool allows you to scan and restore any corrupted system files in Windows that might be causing the SYSTEM_SERVICE_EXCEPTION BSOD error. To use this tool, follow the steps below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer and then check if it has fixed the error or not.

Option 3 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Check your hardware for any physical issues

There are times when faulty hardware can result in serious problems in the system such as the SYSTEM_SERVICE_EXCEPTION Blue Screen error. Thus, it is highly recommended that you check the internal components of your CPU to find out if there are any problems. And if there is any physical damage, you need to bring that to a technician to get it fixed or have it replaced.

Option 5 – Run the CHKDSK utility

You can also run the Chkdsk utility to resolve the BSOD error. The Chkdsk utility is the one that repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
  • chkdsk C: /r /x
  • chkdsk C: /f
Read More
Fix ERR_CACHE_MISS error in Google Chrome
One of the most popular and most used web browsers commonly used by Windows users is Google Chrome. This well-known web browser has been introducing various features recently in order to stay at the top. However, it makes the web browser a lot more complex and thus prone to errors. Although this may not be a big deal, it can be quite annoying as it can interrupt your web browsing. There are various errors that can come up with this level of complexity of the web browser. One of these errors is the “This site can’t be loaded from the cache, ERR_CACHE_MISS” error message that can suddenly appear while you browse the web using your Google Chrome browser on your Windows 10 PC. Take note that when you encounter this particular error, there really is no direct fault in the Chrome browser as there are also issues with caching the website data locally in the computer. Moreover, this error can also occur when a website is coded in an incorrect manner or if there are some browser extensions or toolbars that are in conflict with the proper functioning of the website. To fix the ERR_CACHE_MISS error in Google Chrome, refer to the possible solutions laid out below.

Option 1 – Try clearing browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_CACHE_MISS. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try using the Developer Tools

You can also try using the Developer tools in Google Chrome to help you fix the ERR_CACHE_MISS error. Refer to the steps below to do so.
  • Open Google Chrome.
  • Tap the Ctrl + Shift + I keys on your keyboard and then tap the F1 key to open the Settings tab inside the Chrome Developer Tools.
  • Next, select the Disable cache option while DevTools is open and apply those settings.
  • After that, refresh your browser and check if the entries you’ve seen previously in the Network tab are gone.
  • Now try to load the same webpage again and see if the problem is resolved.

Option 3 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the ERR_CACHE_MISS error. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 4 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
Read More
dxgkrnl.sys Blue Screen Error in Windows
Dxgkrnl.sys is a file related to the Microsoft DirectX driver – a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like 3D games as well as HD videos. However, there are times when you encounter Blue Screen errors for this system file which is quite a lot. So when you encounter a Blue Screen error that’s related to this file, then it could be that the dxgkrnl.sys file is infected with some virus or malware and this might go unnoticed since antivirus programs regard dxgkrnl.sys as a system file. Here are some Blue Screen errors related to the dxgkrnl.sys file:
  • SYSTEM_SERVICE_EXCEPTION .
  • BAD_POOL_HEADER
  • STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL.
  • STOP 0x0000001E:
KMODE_EXCEPTION_NOT_HANDLED
  • STOP 0x00000050:
PAGE_FAULT_IN_NONPAGED_AREA
To fix the dxgkrnl.sys Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try running the DirectX Diagnostic Tool

Since the dxgkrnl.sys error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the dxgkrnl.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like dxgkrnl.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.
  • Search for NVIDIA Control Panel in the Cortana Search box and then click on the related search result or you can also right-click on the NIVIA icon located in the system tray and then select the NVIDIA Control Panel to open it.
  • After that, navigate to the 3D settings section.
  • Then select the “Set SLI Configuration” option and click on the “Do Not Use SLI Technology” option.
  • Now click on Apply located at the bottom-right corner of the window to save the changes made.
  • Restart your computer.

Option 7 – Try turning off NVIDIA Surround

Note that this option is only applicable if your computer is using the NVIDIA Graphics card.
  • In the Cortana Search box, search for NVIDIA Control Panel and click on the related search result.
  • After opening the NVIDIA Control Panel, go to 3D Settings > Configure Surround, PhysX.
  • Now uncheck the “Span displays with Surround” option and then click on the Apply and OK buttons to save the changes made.
  • Restart your computer.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status