System Restore gets stuck or hangs up

OEM Partition, also known as System Reserved Partition, is placed by the OEM to help users recover their computers or bring back the original state of the computer when it was bought. If you’ve observed that a part of your hard drive says “Healthy (OEM partition)” in the Disk Management and it occupies space in GBs, then this means that it’s normal and there’s nothing to worry about except that part of the storage space is not available and even when you right-click on it, the only thing it displays is the Help menu. Thus, in this guide, you will be guided on how you can merge as well as delete an OEM partition in your Windows 10 computer. Since the Disk Management tool in Windows won’t let you merge or delete the OEM partition, you can just use the built-in command-line tool known as Diskpart. Note that you have to be extra careful when you run the commands as it could mess your computer up and before you proceed with the instructions provided below, make sure that you create a System Restore point first. Once you have that covered, follow the instructions below. Step 1: Tap the Win + R keys to open the Run dialog box and type “cmd” in the field and tap Enter to open the Command Prompt. Step 2: Next, execute this command to launch the Diskpart tool: diskpart Step 3: Execute this second command to view the list of the disks in your computer: list disk Step 4: Now select the disk you want to manage by executing this command: select disk x Note: In the command above, replace “x” with the letter of your disk. Step 5: After that, execute this command to display all the volumes or partitions: list partition Step 6: Now execute this command to select the partition you want to delete: select partition x Note: You have to replace “x” with the partition you want to delete. Step 7: Once done, execute this command to delete the selected partition: delete partition override Step 8: Afterwards, execute this command to merge the OEM partition with the adjoining value: Extend Note: if you only want to merge part of the partition, you need to use this command “extend [size=<size>]”. For instance, you want to extend its size by 5GB, then you need to type “Extend size=5000”. The size you set is the size you select from the OEM partition. This will extend the selected volume by size in MB or megabytes.

If you are trying to restore your computer using a System Image that has been created by the Windows Backup and Restore tool but encountered an error message instead that says, “Windows cannot find a system image on this computer”, you’ve come to the right place as this post will walk you through in fixing this error. Here’s the complete context of the error message:

“Windows cannot find a system image on this computer, Attach the backup hard disk or insert the final DVD from a backup set and click Retry. Alternatively, close this dialog for more options.”

In the error message, you are offered two choices – to either Retry or Cancel the operation. You can try to select Retry to try again but you will most likely get the same error if you do so. This kind of error can occur if the name of the WindowsImageBackup folder or any of its sub-folders has been modified. On the other hand, this error can also pop up if this folder or any of its sub-folders have gone missing or have become corrupted. To resolve the error, you can try to move the WindowsImageBackup folder or check its sub-folders. You can also try to isolate the System Image file or rename the System Image folder or remove all the unwanted sub-folders as well as use Command Prompt in Repair mode.

Option 1 – Try to move the WindowsImageBackup folder

The WindowsImageBackup folder must be stored in the root of the volume where it is stored, in line with the functioning of the System Restore utility. For example, if the WindowsImageBackup folder is stored in the “C:/Backups/System Restore Backups/New” location, then you have to move it to the C: drive as well.

Option 2 – Try to check the subfolders of the WindowsImageBackup folder

The classification of folders and files plays an important part to restore in restoring a computer from a System Restore point. Thus, if have modified the names of any files or folders inside the WindowsImageBackup folder, then you need to set the defaults. After that, run System Restore again and check if it fixes the error.

Option 3 – Try to isolate the System Image file

If the System Image file is stored in a USB storage device along with various System Restore images, then it’s no wonder why you’re getting this error. To set things right, you have to make sure that the System Restore image you wish to restore your computer from, is the only one that’s present at the root of the USB storage device.

Option 4 – Try renaming the System Image folder

If you have renamed the System Image folder prior to running System Restore, then it is most likely the reason why you’re getting the “Windows cannot find a system image on this computer” error. This error pops up because the System Restore utility in Windows 10 looks out for the WindowsImageBackup folder so if you have renamed it, you need to change its name back to what it originally was to fix the error.

Option 5 – Try to remove all the sub-folders of the WindowsImageBackup folder

If you have stored some foreign files inside the WindowsImageBackup folder, you need to get rid of them right away and return the folder to its default state as this folder must be left alone and should not be meddled with if you want to run System Restore smoothly.

Option 6 – Try to use Command Prompt in Repair Mode

• Open Command Prompt while your computer is in the Repair Mode.
• Next, type and enter this command where you need to replace “<Partition Letter>” with your drive’s letter: dir <Partition Letter>
• After you’ve found the WindowsImageBackup folder in any of the partitions, type and enter this command: dir <Parition Letter>WindowsImageBackup /s
• The command you entered will display all the contents of the folder exceeding 10 GB in total size. You can check and confirm the integrity of the folder and if you find that the integrity is violated, then it is the reason why you’re getting the error.

If you encounter an error while trying to burn files to a CD or disk on your Windows 10 computer, stating, “Windows Media Player cannot burn some of the files”, read on as this post will guide you in fixing the error. Here’s the complete error message:

“Windows Media Player cannot burn some of the files. To investigate the problem, click the icon next to the files in the burn list.”

As you know, the Windows Media Player helps you burn songs or audio files to CD or disk but it does not always end up successfully as you could encounter some setbacks such as this particular error. Usually, this kind of issue occurs if an audio file does not comply with some restrictions so the Windows Media Player pops up this error instead. You can encounter this error message if:

• You include a file that’s not an audio file.
• If the total time limit exceeds 80 minutes (even though a CD has 700 MB storage capacity, you can’t burn audio of more than 80 minutes long)

To resolve the error, you have to remove the unsupported files from the burning list, change the burning speed or execute some tweaks in the Privacy settings. For more details, refer to the instructions provided below.

Option 1 – Get rid of the unsupported files from the burning list

You must get rid of the unsupported files from the list of files to burn. This list can be found on the right-hand side of the Windows Media Player. One of the indications that a file is causing problems is when there is a white cross in a red circle next to the file. You can simply click on that icon to remove the file from the burning list. Once you’ve gotten rid of all the unsupported files, try to burn your files to the CD or disk once more.

Option 2 – Try to modify the Privacy settings

In case you don’t know, the Windows Media Player comes with privacy settings that help you in various situations. However, on rare occasions, those settings could also trigger errors and this might be the one that’s causing the “Windows Media Player cannot burn some of the files” to pop up. Thus, you can try disabling these options to resolve the error. How? Refer to these steps:

• Open the Windows Media Player.
• Then go to Tools > Options. If you aren’t able to find the Tools menu, just tap the Ctrl + M keys. On the other hand, you can also tap the Alt key to display the menu options.
• Once you’ve opened the Options window, go to the Privacy tab where you can the “Enhanced Playback and Device Experience” section.
• In this section, you can find the following options. Make sure to disable them all.
  • Display media information from the Internet
  • Update music files by retrieving media info from the Internet
  • Download usage rights automatically when I play or sync a file
  • Automatically check if protected files need to be refreshed
  • Set clock on devices automatically

• After you disable the options listed above, click on the Apply and OK buttons to save the changes made and then try to burn the files again.

Option 3 – Try to change the burning speed

Since the burning speed is set to fastest by default, you can try to change the burning speed to resolve the problem. All you have to do is open the Options window and then go to the Burn tab. From there, select either Medium or Slow burning speed and save the changes made. Now try to burn your files to the CD or disk once again.

Error Code 0xC004F00F – What is It?

Error Code 0xC004F00F can appear during the Windows 10 installation and activation process. It is a fairly straightforward error code that occurs when a product key is entered in that is unable to be used to complete the final activation of the new operating system. This error code is most commonly related to the installation of new pieces of hardware on a machine that was already running Windows 10 at a previous time.

Error Code 0xC004F00F can also appear on other versions of the Windows software, so if you are not specifically trying to install and activate Windows 10 when this message appears, you may want to contact a qualified Windows technician to help resolve your system error, as the error code has different causes and resolution methods on other versions of the Windows operating system.

Solution

Error Causes

In some cases, Error Code 0xC004F00F will show up if you are attempting to install Windows 10 on a computer in which the hard drive has been replaced or significantly altered. It can also appear when other major pieces of hardware, like the motherboard, have been changed out.  These pieces may be changed as part of an upgrade to new or better hardware or be changed due to the malfunction of the original pieces of equipment. Because it may appear to the Windows activation servers that you are attempting to use the same product code that you have used before to activate what appears to be a new machine (even if the machine is the same one, just with some new parts), you may see Error Code 0xC004F00F arise.

Error Code 0xC004F00F can also come up if you have installed Windows 10 on your machine in the past and have already used the product key that you are attempting to use again.

Further Information and Manual Repair

Error Code 0xC004F00F most commonly appears for users who have made major hardware or software changes done on their machine. Because this error specifically arises from the Windows activation servers believing that your computer is a new one, you’ll need to get in touch with the Windows support team in order to resolve the error. From their database, they will be able to confirm that you are not using a new computer and will be able to bypass the error, allowing you to complete the Windows 10 Activation process.

If you haven’t installed or replaced any of the hardware on the computer, but are still seeing Error Code 0xC004F00F arise during your Windows 10 installation, you will still need to get in touch with the Windows support team to bypass the error code.

Calling the Windows' Support Team

When you call into the Windows support team, you’ll want to specifically have a list of the following information readily available: Which pieces of hardware have been changed out on your computer prior to the installation and activation, what method you were using to install Windows 10, which version of Windows 10 that you were attempting to install, whether it was a single-use or multiple-use license, and basic details about your PC like its make, model, and age.  You may also want to have the product key that you were attempting to use when Error Code 0xC004F00F first appeared.

By having all of this information ready and on hand ahead of time, you’ll have a greater likelihood that your error will be able to be resolved quickly and efficiently, avoiding long periods spent on the phone with customer service. Make sure that you specifically mention that you are experiencing Error Code 0xC004F00F during the Windows 10 activation process when you call into the Windows support team so that you can be connected to a representative who is equipped to help you resolve this specific problem.

Getting a Qualified Technician

If you are not comfortable in working with the Windows support team or have not been able to successfully resolve Error Code 0xC004F00F even after getting in touch with customer support, contact a qualified technician who is familiar with the Windows 10 activation process and can walk you through the things that you will need to communicate to the Windows support team in order to have them bypass or resolve the error code.

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Can graphic cards wear out over a longer period of time? Recent studies and experience from crypto miners say no but they can die due to different reasons like improper use, low cleaning habits, factory mistakes, etc. Many gamers and people who use GPU intense applications tend to think that some glitches and hiccups in the software are a sign that graphic card is dying out and that it is time to be replaced. Altho this could be true in many cases these kinds of behavior are mostly due to old drivers and software issues. Older cards can produce these kinds of results due to their old age and new software is often more demanding than these cards can handle. So in order to diagnose and be sure that your GPU is indeed dying out lookout for these signs.

The Main Signs of a Dying GPU:

The Computer Crashes and Won’t Reboot

If your computer shutdown while working in the graphic application or while playing the game and the monitor loses signal there is a high chance the graphic card is soon going to be gone. Some motherboards have hardware detection failure and can signal immediate fail. If when turning your computer ON you are greeted with a blue screen with the message that the signal can not be found or you do not have picture at all it is most likely that GPU has failed.

Graphic Glitches While Playing Games

If you are playing the game and all of sudden you get off-color pixels, screen flickering, strange graphic behaviors, random artifacts, or similar and that keeps repeating in multiple games it is likely that GPU days are coming to an end.

Abnormal Fan Noise or Performance

Fans are an essential part of cooling the GPU and over time if they are intensively used they could wear out and need replacing. If however you have not noticed and have not replaced the fans card can sustain overheating damage. Many cards have cooling fans that are designed to spin at a higher RPM only when the GPU is under load. It prevents bearings in the fans from dying prematurely, so don’t worry if one of your fans is inactive while you are browsing the web. However, when you play games that utilize software that your card isn’t built to support, the bearings in the fans wear out faster. Once the fans stop working under load, the graphics card can quickly die.

How to Diagnose a Dying Graphics Card

Presented next are essential steps in order to recognize a dying graphic card.

Check Motherboard Error Codes

Many motherboards today completely shut down a component that is no longer working. If your graphics card has died completely, this may be one of the easiest ways to tell. If your motherboard doesn’t have display codes, you can try testing the card in a new system.

• Open the computer case: Use your screwdriver to remove screws on the side panel and gently slide it back.
• Locate the error code display on your motherboard: If you have a motherboard with error codes, they should appear near an outer corner.
• Try to reboot your computer: Record each error number you see after you boot your computer.
• Consult the motherboard manufacturer manual for error codes: Open the manual and locate the list for your error codes. If the code matches a graphics processing unit error, your video card could have died.

Check Hardware for Damage or Debris

A graphics card that has damage or debris on the physical parts might quickly overheat and kill the card.

• Remove the screws holding the GPU in place: There are typically one or two screws holding the card to a bracket on the case.
• Unhook the power cords from the GPU and pull the release tab: Remove the power cords from your GPU by pushing in their tabs and gently rocking them out. Once you remove each cord, gently push or pull up on the release tab near the motherboard.
• Inspect the GPU for damage/debris: Check the card for any dirt or debris buildup and clean it out with a Q-tip. You can replace broken fan pieces from the manufacturer.

Test Your GPU Under Load

Download GPU stress-testing and heat-monitoring software.

• With the card installed, run a stress test.
• As you are running the stress test, run heat-monitoring software: With the stress test running, check your heat-monitoring software for GPU overheating. Any reading over 80 degrees Celsius is too hot.
• Check device manager for outdated drivers: If your GPU is clean, but still running too hot, your software drivers are not installed correctly. To check, type in “device manager” at the bottom of your desktop and click on Device Manager. Find your display adapter and right-click on it to see if it’s working. If your drivers are not working correctly, it is indicated here usually. However, the driver may appear to be functioning even if it says otherwise in the properties.

Keep your graphic card drivers updated

When you don’t have the right driver installed, graphics cards can quickly burn up, and their cooling components may fail faster. That’s why you should always keep drivers updated for each new game you install or play. Older games may also release new software patches, so your GPU drivers should be updated accordingly.

Having any kind of hardware malfunction is not a pleasant place to be. Even a minor malfunction like a broken key on a keyword can introduce certain bad feelings, frustration, and difficulty in working. So, what are your options when the dreaded key on the keyboard breaks? From my point of view, there are three options that could be accomplished in order to continue working.

1. Replace broken keyboard with the new one

   Yes, the best and most expensive solution, just bite the bullet and buy a new working one.

2. Replace key with another key

   So you broke some key, if you can replace it with another key which you do not use, this option will work only tho if the broken key is not Space bar, enter or similar with specific shape and size.

3. Remap key

   use Windows power tools to remap key function to another working key

There you go, three options to continue working with a broken key on the keyboard.

What Is Error 103?

Error 103 is an error that is usually encountered by those who use Google Chrome. This error is usually generated because of a conflict arising between Google Chrome and the antivirus program running on the user’s computer. Primarily, error 103 is an incompatibility issue. It is not critical in nature. However, since it will disrupt the smooth functioning of the browser, it is strongly advised to rectify this error that is generated due to any temporary conflicts between the logic of the two programs namely Google Chrome and antivirus. In layman's terms, it would be only justified to say that this error has a lot to do with the way programs react to each other in real-time.

Solution

Error Causes

When the error is displayed to the user, it usually states something like ‘chrome error 103 connection aborted’, ‘chrome error 103 err_connection_aborted’ or ‘Error 103 (net: ERR_CONNECTION_ABORTED): Unknown error. This begs the question, what triggers this error? Here it is important to understand that Google Chrome constantly applies to upgrade. In most instances, the upgrades almost go unnoticed. In the meanwhile, there are other programs running on any system such as firewall, Antispyware, or antivirus programs. All such programs govern the functionality of the web browser. Now, when the web browser attempts to update and any programs on the system view the update as a threat, the connection to the internet will be terminated. It is also important to understand that these programs will keep you from upgrading or from doing anything with your browser.

Further Information and Manual Repair

Before we move on to the discussion of fixing the underlying causes for error 103, it is important to understand all those programs that are most likely to generate this error. A list of all such programs is outlined below as follows.

• Kaspersky Pure 3.0
• Kaspersky ONE
• Kaspersky small office security 2013
• Kaspersky internet security 2013
• Kaspersky antivirus 2013

A downside associated with error 103 is that it won’t disappear on its own. That’s why it is important to make some manual changes as there are no tools available online to rectify this error automatically. Follow the steps listed below to easily fix the problem.

• Click on the Start button.
• In the search box, enter ‘expand.exe’.
• Right-click on the file that appears and select the option ‘Open Folder Location’.
• Now, copy the file and paste it at the destination ‘C:\Windows\System32’.
• If you are not able to find the file, it is advised you copy it from Windows Installation Disk.
• Now, click on the ‘Start’ button again.
• Find and select ‘Run’.
• Now enter ‘C: ’ in the search box and press Ok.
• Now right-click anywhere on the screen, select new, and then select folder.
• Rename this folder. Change the name from ‘New Folder’ to ‘Temp’.
• Now go to the Start button again.
• Select ‘Run’ once again.
• Type ‘cmd.exe’ in the command prompt and press Ok.
• Now type Command. Press enter.
• Now type this code as it is: ‘set TMP=C:temp’ and press enter.
• Now restart the browser.
• If it fails, install Google Chrome once again.
• Just make sure everything is in sync to avoid any data loss.

One of the useful features that came with Windows 10 is the Mobile Hotspot although there’s a downside to it – it drains your battery faster especially if your Windows 10 device is running on battery. Another one of its flaws in the implementation of this feature is that it stays activated even when the connection is idle. In other words, it is still activated even if no devices are connected to it. As a result, it consumes battery life and affects it. There are also instances when it affects the performance of the network connection. At the time of writing, Microsoft hasn’t done anything about this dilemma yet so in the meantime, you can continue reading this post to resolve this issue on your Windows 10 device. You can remedy this Mobile Hotspot issue by running a command in Windows PowerShell. To get started, follow the given instructions below.

Turn off Mobile Hotspot Automatically:

Step 1: The first thing you have to do is to copy the following command:

powershell -windowstyle hidden -command "Start-Process cmd -ArgumentList '/s,/c,net stop "icssvc" & REG ADD "HKLMSYSTEMCurrentControlSetServicesicssvcSettings" /V PeerlessTimeoutEnabled /T REG_DWORD /D 1 /F & net start "icssvc"' -Verb runAs"

Step 2: After copying the command given above, open the Notepad app and paste the command you copied there and save it. And when saving it, select the “Save as” option and its File type as “All files”. Step 3: After that, put “TurnOnTimer.bat” as the file’s name and save it on your Desktop. Step 4: Once done, run the file you just created, and when a User Account Control or UAC prompt appears, just click on Yes. Step 5: After you run the file, it will run a series of scripts in a command line which will turn off the Mobile Hotspot automatically when idle. And that’s how you automatically turn off the Mobile Hotspot when your Windows 10 device is idle. On the other hand, if you want to undo the changes made, you can always do so using the steps provided below.

Turn on Mobile Hotspot:

Step 1: Copy and paste the following command in the Notepad app:

powershell -windowstyle hidden -command "Start-Process cmd -ArgumentList '/s,/c,net stop "icssvc" & REG ADD "HKLMSYSTEMCurrentControlSetServicesicssvcSettings" /V PeerlessTimeoutEnabled /T REG_DWORD /D 0 /F & net start "icssvc"' -Verb runAs"

Step 2: After copying and pasting the command, save it as “TurnOffTimer.bat” on the Desktop. Step 3: Once done, run the file like what you did earlier and select Yes when a UAC prompt pops up. This will run a series of scripts on a command line which will revert the changes back to their default state.

This post will guide you in fixing the “Communication with service process failed” error in Windows 10. This error is related to the Intel Driver and Support Assistant application. Although this error does not reportedly cause any loss of functionality in the computer, however, it still indicates that there is something wrong with some of your driver modules. Intel has taken a bold step and combined its older modules into this new application (Intel Driver and Support Assistant) recently. This application enables users to scan their computers for any available updates from Intel. This is the main application of Intel and provides users a way to update their driver software automatically instead of manually updating it. However, with the recent reports submitted by some users, it seems that something is wrong with this application, and users to have to deal with the “Communication with service process failed” error. This error might be caused by several reasons, for one, it could be that the application is corrupted or incomplete in its nature which is possible since this is still a developing and newly released app. It could also be that there are other utilities or modules that conflict with the Intel software. Whichever the reason may be, you can try out the options given below to resolve the problem but before you proceed, make sure that you have an administrator account as well as an active and stable internet connection.

Option 1 – Disable DSATray in Startup

If you receive this error message every time you start your computer then this means that the application is not able to launch properly. Like pointed out, it could be that it is still incomplete in nature or it conflicts with other applications. Thus, you can try to disable the service from the startup and check if it fixes the problem.

• Tap the Win + R keys to open the Run dialog box.
• Then type “taskmgr” in the field and hit Enter to open the Task Manager.
• After that, go to the Startup tab and look for the Intel Driver and Support Assistant app.
• Right-click on the app and select Disable.
• Restart your PC and check if the error is now fixed or not

Option 2 – Reinstall the Intel Driver and Support Assistant

If the first option did not work, you can try reinstalling the Intel Driver and Support Assistant app. To do so, follow these steps:

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for Intel Driver and Support Assistant and select it and then uninstall it.
• After you have the app uninstalled, open your browser and go to Intel’s official website. From there, download the driver utility manually.
• Once the download is finished, right-click on it and select “Run as administrator” and install the app on your PC with elevated access.
• Restart your PC and then check if the error is now fixed.

As you know, both the Windows Update and Windows Store are inter-dependable services in Windows 10 operating system. So when one of these services encounters an error like the “0x80070424, ERROR_SERVICE_DOES_NOT_EXIST”, the other service will most likely get this error as well. Note that this kind of error can occur to both the Windows Update Standalone Installer and to the Windows Update section in the Windows 10 Settings app. Some users also reported getting this error while trying to update Windows Defender as well. You can see the following error message in the Windows Update Standalone Installer:

“Installer encountered an error: 0x80070424, The specified service does not exist as an installed service.”

While you’ll see the following error message in the Windows Store:

“The were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424).”

To fix this error, you can try to re-register the Background Intelligent Transfer Service DLL file or run the Windows Update and Store apps troubleshooters. You can also reset the Windows Update-related folders or the Microsoft Store or fix the Windows Update files by using the DISM tool. On the other hand, you can also use the Registry Editor or check Windows Services. For more details regarding these potential fixes, refer to each one of the given options below.

Option 1 – Try to re-register the Background Intelligent Transfer Service DLL file

You may have to re-register the Background Intelligent Transfer Service DLL file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register OLE controls as DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • regsvr32 Qmgr.dll /s
  • regsvr32 Qmgrprxy.dll /s

Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.

• After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully.
• Now restart your computer and check if the error is now fixed.

Option 2 – Try to run the Windows Store or the Windows Update Troubleshooters

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error code 0x80070424. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• On your right hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.

Note: You can also try running the Windows Update troubleshooter to fix the error. You can run it under the Windows Update section of Update & Security.

Option 3 – Delete the files from Software Distribution Folder & Catroot2 folders

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to these steps.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
• Next, got to the C:WindowsSoftwareDistribution folder and get rid of all the folders and files there by tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 4 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterwards, try opening Microsoft Store again and then see if Error Code 0x80070424 is resolved or not.

Option 5 – Try to check the Windows Update or WU setting in the Registry

• Tap the Win + R keys to open the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
• Next, go to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindowsUpdate
• Here, look for the DWORD named “DisableWindowsUpdateAccess” and double click on it and then set its value data to “0”.
• Exit the Registry Editor once you’re done and restart your computer.

Option 6 – Try to check the status of some Windows Update Services

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter or click OK to open Services.
• From the list of Services, look for the following services and make sure that their Startup type is as follows:
  • Windows Update Service – Manual (Triggered)
  • Background Intelligent Transfer Service – Manual
  • Workstation Service – Automatic
• After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 7 – Run the DISM tool

You can also run the Deployment Imaging and Servicing Management or DISM tool to fix the error code 0x80070424. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.
• Once it’s done, reboot your computer and check if it has fixed the error.