nslookup works but ping fails in Windows

nslookup is a command-line tool that helps in finding the DNS records of a website. It sends a name server query to the DNS and obtains the corresponding IP address. Aside from that, it can also perform some complex functionality such as finding details about FTP server, Mail server and many more but most of them are used by administrators. The best thing about nslookup is that it queries the DNS server directly and it does not rely on the cache.

On the other hand, there is another tool called PING that is used to verify connectivity. PING sends a packet of information to the IP address or Domain and gets back a response in the form of packets. So if everything goes well, all packets are received but if not, it will help you find out where the delay in the network exactly is. However, the ping command does not always attempt a DNS lookup which means that it might be using the DNS cache and use the IP address available in that table.

Although both nslookup and PING help you in identifying the host or IP address, however, they don’t always work and sometimes fail. So if your nslookup works but ping fails on your Windows 10 PC when querying the IP address of a website then it could be caused by many reasons. It could be that the nslookup queries work for you but when you try to use PING, it fails. For instance, if you open the abc.com website, here’s how it will look like:

nslookup xyz.com

Server: dns.company.com

Address: 192.168.1.38

C:> ping xyz.com

Ping request could not find host xyz.com. Please check the name and try again.

The domain is converted into an IP address and then data is sent to that IP address when you use PING. So when a reply comes back it means that the data is going back and forth to that domain without any problem. However, if the DNS fails to resolve the IP address of the website or if your PC does not attempt a DNS lookup, you will receive a similar error message that says, “Could not find host” and so on. To resolve this issue, here are some options that might help.

Option 1 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the issue with nslookup and PING. To do so, follow these steps:

  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 2 – Force Windows to do a DNS lookup using FQDN

  • Go to Settings > Network & Internet > Status > Change adapter options.
  • From there, right-click on the network and select Properties.
  • Next, in case you’re using IPv6, from the list of connections available in the list, select Internet Protocol Version 4.
  • Then click on Properties and click Advanced.
  • After that, switch to the DNS tab and select “Append these DNS suffixes (in order)” and click on the Add button and then add “.” as a suffix so that each time you query using PING and another tool, it will add a “.” at the end and will force the lookup.

Option 3 – Make sure that there is only one default gateway

If your computer has more than one NIC connected and there are multiple default gateways, then it will most likely create confusion which is why you need to remove the default gateway from the configuration of all NICs and make sure that there is only one default gateway.

Option 4 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the nslookup and PING issues. To do so, follow the steps below.

  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why PING fails even when nslookup works. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the issue with nslookup and PING.

Option 7 – Reinstall the Network Adapter Drivers

  • Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and select “Uninstall device”.
  • Restart your PC.

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How to Fix Error 0x800CCC90

Error 0x800CCC90 - What is it?

Error 0x800CCC90 is a typical Outlook error. This error indicates that Outlook has failed to connect to the mail server that handles and manages the incoming and outgoing emails. The error message is displayed in the following format:

“There was a problem logging onto your mail server. Your User Name was rejected.”

This error limits your ability to send and receive emails on Outlook. If you largely communicate at the workplace using your Outlook account, this error may slow down your work productivity and performance dramatically. Therefore it is advisable to fix it immediately.

Solution

Restoro box imageError Causes

The error 0x800CCC90 is triggered several reasons including but not limited to:
  • Authentication issues
  • Failure of POP 3 Server
  • PST File Corruption
  • Registry issues- Invalid Entries
  • Viral infection

Further Information and Manual Repair

To resolve error 0x800CCC90, try the methods given below:

Method 1 - Adjust the Authentication Settings

To resolve the error 0x800CCC90, adjust the authentication settings. Here’s what you need to do:
  • First, go to the ‘Tools’ tab and select the ‘Accounts’ option.
  • Once you select the account option, an internet accounts box will appear on the computer screen.
  • Simply double click on the account property box after that go to the server tab and click on it.
  • Check the box that says ‘My Server Requires Authentication’.
  • Click on apply to accept changes tab to save changes and close the window.
  • To activate changes made, restart Outlook and then try sending emails again.

Method 2 - Download a PST Repair Tool

If the error is triggered by PST file corruption, then the best way to resolve it is to download the PST repair tool. Download the PST repair tool from a trusted website. Run it on your system to fix PST file issues and resolve error 0x800CCC90.

Method 3 - Scan for Viruses

Another way to resolve this error is to scan for viruses. Viruses usually enter computer systems through phishing emails or while downloading attachments. You may not know this but viruses may be affecting your PC. Due to viruses, errors like error 0x800CCC90 can also be triggered. Therefore install an antivirus to scan and remove errors on your PC.

Method 4 - Clean the Registry and Remove Invalid Entries

Due to poor PC maintenance, misconfigured and invalid registry entries may be stored in the registry. Such entries may lead to Outlook errors too. Thus to resolve you must clean the registry and remove these entries right away. Download a registry cleaner to fix the error. Whether the error is triggered by viral infection or registry issues, it is recommended you download only Restoro. This is the one-stop solution to resolve all PC related errors. This software is deployed with 6 scanners including a registry cleaner, an antivirus, and a system optimizer. It is user-friendly and has simple navigation. It is compatible with all Windows versions. In just a few clicks this software resolves practically all types of PC-related errors including error 0x800CCC90. Click here to download Restoro today!
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Repair Windows 10 Error Code 0xC1900200, 0x20008

Code 0xC1900200, 0x20008, What is it?

Error Code 0xC1900200, 0x20008 (Code 0xC1900202 – 0x20008)  is an error that occurs when you attempt to upgrade to Microsoft Windows 10, but the minimum requirements have not been met by your computer. You will therefore be unable to upgrade to Microsoft Windows 10 until your computer is updated or upgraded to meet those requirements. Common symptoms include:
  • When attempting to upgrade a dialog box with Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008) is displayed.
  • Your computer is unable to begin the Microsoft Windows 10 upgrade process.

Solution

Restoro box imageError Causes

Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008)  occurs when you are unable to begin the Microsoft Windows 10 upgrade because your computer does not meet the minimum requirements to run Microsoft Windows 10.
  • You are unable to begin the upgrade because your computer does not meet the required system or hardware specifications.
  • You are not running the correct version of Microsoft Windows to be able to begin the upgrade.
  • You are not running the latest updated version of Microsoft Windows 7 SP1 or Microsoft Windows 8.1. Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008) as stated, simply means your computer does not meet the requirements to update and does not indicate a permanent problem or inability to continue to use your computer. This error only means that you will not be able to upgrade to Microsoft Windows 10 until your computer is made to meet these requirements.

Further Information and Manual Repair

There are several solutions that the user can complete at home that should fix the problem resulting in a manifestation of Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008). Below are several options that should resolve this error.

Method 1:

Verify what version of Microsoft Windows you are currently running, older, outdated, or no longer supported versions of Microsoft Windows are not able to upgrade to Microsoft Windows 10. If you are not running one of the following versions you will have to update before being able to upgrade.
  • The most current version of Microsoft Windows 7 SP1
  • The most current version of Microsoft Windows 8.1

Method 2:

Your computer's system specifications do not meet the requirements to be able to upgrade to and run Microsoft Windows 10. To check your system specifications do the following.
  • Click on the start button in the bottom left corner, then locate the control panel on the menu, click on it to open.
  • Once it opens, locate system and security on the menu and click to open, click on system and this will show you your amount of RAM and processor speed.
  • Find device manager on the left-hand side click this then select display adapter, and it will show you your current video card.
  • Click on the start button again, then click on the computer in the menu, this will show you your hard drive size, and available space.
If you have the option available you can simply run the get Microsoft Windows 10 app to check compatibility. Once you have your system specs make sure they meet or exceed the following.
  • 1 GHz or higher processor or SoC
  • 1 gig of RAM for 32 bit and 2 gigs of RAM for 64 bit
  • 16 GB available hard drive space for 32 bit, 20 GB for 64 bit
  • Minimum of DirectX9 that has 1.0 WDDM
  • At least an 800x600 display
If your computer does not meet these minimum requirements, upgrade the components necessary to meet them. If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Method 3:

Your computer might not meet the aforementioned requirements to make an upgrade because of insufficient hard drive space or resources. Learn how to create space on your computer.

Method 4:

Many people hold on to and use the same computer for a very long time. It is possible that your computer cannot be upgraded to meet the requirements, or that the cost to do so would be so high that a new computer would be cheaper. If that is the case, your only option may be to replace your computer.
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Fix Windows Update error 0x80096004
Recently, a lot of users reported to Microsoft about getting an error code 0x80096004 while trying to update their Windows 10 computers. This kind of Windows Update error occurs during the initial download and verification process. It also affects the Windows features (FODs) and when you encounter this error, you will also see this error code, “TRUST_E_CERT_SIGNATURE”. This error code indicates that the signature of the certificate could not be confirmed. This is caused by a broken certificate store or a corrupt copy of the Windows operating system is installed. Here’s the complete error message:
“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80096004).”
To fix Windows Update error 0x80096004, you can check out the options provided below.

Option 1 – Delete the contents in the Software Distribution folder and Catroot2 folder

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80096004. To run it, Refer to these steps:
  • Tap the Win + I keys to open Settings.
  • From there, click Update and Security and go to the Troubleshoot section.
  • Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80096004 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 4 – Try to replace the DLL file with a trusted source

You can also try to replace the crypt32.dll file as it could help in fixing the Windows Update error. Just make sure that you get one from a trusted source.
  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 crypt32.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 5 – Try downloading and installing the Windows Updates manually

Error Code 0x80096004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6– Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your PC.

Option 7 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update Service again and see if Windows Update error 0x80096004 is now gone.
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Quick Guide to Fixing Error Code 29

What is Error Code 29?

Code 29 is a Device Manager error commonly seen whenever a hardware device driver reports a problem. This error code indicates that the resources needed for operation are not available.

The computer hardware basically requires drivers to interface with the operating system. Drivers comprise multiple components and are supplemented with other resources provided by the BIOS (a physical chip on the motherboard).

The BIOS contains a set of basic input and output instructions for the computer system to boot, load drivers, and more.

Its firmware provides resources that drivers require to interface with other essential components. However, when the firmware fails to provide the requested resources, the device drivers stop functioning; this results in error codes like code 29.

Error code 29 is usually displayed in the following format:

“This device is disabled because the firmware of the device did not give it the required resources” Code 29

Solution

driverfix boxError Causes

Error code 29 may be triggered due to several reasons. These include:

  • Outdated drivers
  • Corrupted drivers
  • BIOS misconfiguration
  • The device firmware is corrupt
  • Previous attempt to update the driver failed

To avoid inconvenience and to ensure your computer keeps working at its optimal pace, it is recommended that you repair error code 29 on your PC immediately. Delay may limit you from using certain hardware attached to your system properly.

Further Information and Manual Repair

To repair error code 29, you don’t have to hire a professional and spend hundreds of dollars. Here are some quick and effective DIY methods that you can try to resolve this issue in minutes even if you don’t have any technical background.

Method 1 - Reboot Your PC

Sometimes, error codes like code 29 may pop up on your computer screen due to some temporary glitch with the hardware. Rebooting can resolve the issue easily.

Therefore, before you do anything, try restarting your PC. It could be all you need to repair code 29. However, if the error code continues to persist, try the other methods given below.

Method 2 - Clear the CMOS

This may sound technical but it isn’t. To begin, with CMOS is an acronym for Complimentary Metal Oxide Semiconductor.

It is a term that is used to describe motherboard memory that contains the BIOS settings. Clearing CMOS helps reset the BIOS settings to their default manufacturer levels. It’s easy to do and is an effective troubleshooting step to resolve error code 29.

To do this, simply:

  1. Enter the BIOS setup utility  by restarting your PC
  2. Watch for an entering setup message
  3. Enter the BIOS access key. Usually, the key is F2 or F12. However, the key may differ from manufacturer to manufacturer. You may want to check the manufacturer’s website first to find out the BIOS access key before you restart your PC.
  4. ‘Reset BIOS settings’ to their default factory levels.

Method 3 - Enable the Device in the BIOS

Error code 29 may appear if a device is disabled. In such a scenario, simply follow the same steps as discussed in method 2, and in the advanced BIOS settings, look for disabled devices.

Enable the devices in the BIOS so that you use them easily.

This will hopefully resolve the issue. If it doesn’t, then this means the error code 29 is caused by either corrupted or outdated drivers. Try method 4 to resolve this issue successfully.

Method 4 - Identify the Problematic Device Drivers and Update them

Whether the error code 29 is caused by a misconfigured, corrupted, or outdated driver, simply update the new driver version to resolve. When doing it manually, you will first have to find and identify the problematic device drivers in the Device Manager.

You can access the Device Manager by going to the start menu and then simply typing Device Manager in the search bar.

Access the Device Manager and the properties to identify problematic drivers. Problematic drivers are normally displayed with a yellow exclamation mark.

Once you have spotted problematic drivers, simply update new drivers to resolve them. Though there is nothing technical about it but it may be time-consuming.

Method 5 - Install Driver Assist to Update Drivers Automatically and Regularly

A good alternative to manual driver update is DriverFIX. Simply download and install DriverFIX on your PC to update all problematic drivers in seconds. This is a cutting-edge program designed to resolve all kinds of device driver problems.

It is user-friendly and compatible with all Windows versions.

The intelligent programming system deployed inside this software program enables it to identify and detect all problem drivers automatically thereby sparing you from the hassle.

Furthermore, it also matches the drivers with the latest and compatible versions and updates them on a regular basis.

It takes the guesswork out of finding misconfigured and corrupted drivers and fixes driver-related problems and error codes like code 29 right away.

Click here to download DriverFIX to repair Device Manager error code 29 on your system without any hassle.

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Custom widgets in Windows 11 later
windows custom widgetsOriginally Microsoft has imagined its widgets menu as Microsoft-only widgets but it seems that they have changed their mind. Due to the latest leak, it seems that Microsoft will open the widgets menu to 3rd party developers as well but at launch, it will be only official widgets. It was hinted that later widgets menu will be open to developers who want to bring their own stuff into it. Distribution, date, and technology that will need to be used in order to create your widget have not been discussed nor leaked at a given time but in some way, I am very glad that at least some customization will be in Windows 11. It is funny and amusing how some things that were in Windows Vista are getting back like glass design, round corners, and widgets. Let’s just hope Windows 11 will be a better Windows than Vista was.
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Repair Windows 10 Error Code 0xC1900208, 0x4000C

Code 0xC1900208 0x4000C, What is it?

The Error Code 0xC1900208 – 0x4000C is an error that is caused by an installed application or program on your computer that is not compatible with Microsoft Windows 10. The incompatible application prevents you from being able to complete the upgrade to Microsoft Windows 10 and will continue to do so until the issue is resolved. Common symptoms include:
  • You receive a dialog box displaying Error Code 0xC1900208 – 0x4000C
  • You are unable to successfully complete the Microsoft Windows 10 upgrade process.

Solution

Restoro box imageError Causes

Error Code 0xC1900208 – 0x4000C is caused by a non-compatible application or program that is currently installed on your computer, and is not allowing the Microsoft Windows 10 upgrade to finish the installation and update process.
  • The upgrade is stopped due to an incompatible app or program.
  • Out of date or no longer supported software can cause this error to occur.
  • Device drivers that are not up to date or no longer compatible.
  • The computer might pick up malware along the way and might be preventing the upgrade. If error code 0xC1900208 – 0x4000C is not rectified, you’ll not be able to proceed with your Windows 10 upgrade.

Further Information and Manual Repair

The good news is, error code 0xC1900208 – 0x4000C is a relatively common problem that is usually easily fixed by the user at home, though it can be a little time-consuming. To elude this time-consuming process, use a powerful tool to rectify the issue in no time (TSC). Before making any attempts to repair this error, ensure to perform a compatibility test.
  • Check the compatibility of applications and programs installed on your computer to locate and remove, or fix the one that is incompatible. (Don't stop at the first one you find, there could be multiple incompatibility issues.)
  • Check to ensure all programs and software are not outdated or no longer supported, and remove or fix any outdated or unused, unnecessary programs or software. (This is also a great way to free up space and clean your computer up a bit.)
  • Check to ensure that all of your device drivers are current, up to date, and compatible with Microsoft Windows 10, and replace or update where necessary.

Method 1:

Use the get Microsoft Windows 10 application on your computer to check its compatibility, follow the steps below to run the check.
  1. Look at the taskbar, to the right; you will see an icon for Microsoft Windows 10, right-click the icon. Locate the option in the menu to check the status of your upgrade. This will open an app for getting Microsoft Windows 10.
  2. Next, you will see 3 lines on top of one another on the upper left side, this will open a drop-down menu, once you have this menu open, locate the option to check the compatibility of your computer.
  3. Microsoft Windows will then run a check of your entire computer to check for compatibility with Microsoft Windows 10. Once it has finished its check, a pop-up window will display whether or not your computer will work with Microsoft Windows 10, and will also display a list of any hardware and software that are not compatible with the upgrade.
  4. This may not catch everything and there may still be incompatible programs so the previous steps, though time-consuming may still be necessary.

Method 2:

Once the incompatible applications are discovered, use the control panel to remove/uninstall them. The steps are below:
  1. Locate your computer’s Control Panel.
  2. Choose the option that says “Programs”
  3. From the options available, select the ‘Programs and Features’ link.
  4. Locate the app in the queue or menu.
  5. Right-click and choose the uninstall option.
… another option
You can also locate the app on the ‘app homepage’, right-click and choose the ‘uninstall’ option. If after following these steps the problem is still not corrected, download and install an automated tool for a quick fix.
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Desk365 Complete Removal - PUP Removal Guide

What is Desk365?

Desk 365 is a program developed by 337 Technology Limited and is classified as a potentially unwanted application by a number of Antiviruses. While not technically malware, for many users it is unwanted as it is often distributed as a bundle with other downloads. It allows a fast way to access your shortcuts and applications. Upon installation this program will insert itself into the system registry, adding startup strings to allow it to automatically start every time your system is restarted. The software adds a scheduled windows task to allow it to reopen itself even when closed. The applications also access the internet and add firewall rules to your system, that allow it to access anything without restrictions.

The main executable file for this application is Dock365.exe. It is possible to delete this file preventing the application to run, but its monitoring services and registry entities remain hidden inside your computer.

The software sends browsing information back to its ad servers, displaying custom ads and sponsored products instead of the usual search results. And the app itself pins itself to the start menu and cannot be removed.

About Potentially Unwanted Applications

Have you ever discovered an unwanted program on your PC that you didn’t consciously download and never gave authorization to be installed? Potentially Unwanted Programs (PUP), also referred to as Potentially Unwanted Applications (PUA), are applications that you never wanted in the first place and often come bundled with freeware. Once installed, the majority of these applications can be difficult to eliminate and become much more of an annoyance rather than a necessity. PUPs did not actually constitute pure “malware” in the strict sense of the definition. What normally makes a PUP different from malicious software is that whenever you download one, you’re doing it with your consent – though in many instances unconsciously and unwillingly. A PUP may not be regarded as malicious or unsafe yet still, it’s a common cause of clunky OS’s; some PUPs are a lot more aggressive by intentionally slowing down your computer or laptop.

Exactly how do unwanted programs look like?

Potentially Unwanted Programs can be found in different forms and varieties, but in the majority of cases, these are typically adware programs that exhibit irritating pop-up adverts and advertisements on websites you check out. They even come in the form of browser extension toolbars and add-ons. Not only they needlessly take up space on your screen, but toolbars can also manipulate search engine results, keep an eye on your surfing activities, decrease your internet browser’s efficiency, and slow down your internet connection to a crawl. PUPs load up a dangerous bite if left unchecked. They could include keyloggers, dialers, and other program built into them which could track you or send your sensitive information to third parties. Typically, such software will disable security protections and configuration settings to take control over your computer or laptop, leaving that PC vulnerable to online hackers and data fraud. At a minimum, PUPs slow your computer down with every added program.

Tips on how to prevent PUPs

• Read the fine print so that the end-user license agreement (EULA) you are accepting is only for the software you primarily intend to download. • Choose the “custom” install whenever installing an application. Especially, look closely at those small boxes which have been checked as default, where you may ‘agree’ to receive promotions or install software bundlers. • Use an anti-PUP program. Security applications such as Safebytes Anti-Malware gives the very best real-time protection against PUPs and also other malware. • Be alert if you download and install freeware, open-source programs, or shareware. Nowadays ‘freeware’ isn’t actually freeware – but “crapware” bundling nonsense. • Always download software from trustworthy sources like official websites rather than untrustworthy sharing space. Avoid file-hosting sites where/when possible.

What To Do If You Cannot Download Safebytes Anti-Malware?

Every malware is detrimental and the level of the damage can vary greatly according to the type of infection. Some malware is designed to restrict or prevent things that you wish to do on your PC. It may well not permit you to download anything from the web or prevent you from accessing some or all internet sites, in particular the antivirus sites. If you are reading this, chances are you’re stuck with a virus infection that is preventing you to download or install Safebytes Anti-Malware software on your computer system. There are a few fixes you could try to get around with this particular problem. Download the software in Safe Mode with Networking The Windows-based PC comes with a special mode known as “Safe Mode” in which just the minimum required programs and services are loaded. If the malicious software is set to load immediately when PC boots, shifting into this mode may well prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press the F8 key while the system is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. After you restart the PC into Safe Mode with Networking, you can download, install, and update the anti-malware program from there. At this point, you could run the anti-virus scan to eliminate viruses and malware without any hindrance from another malicious application.

Switch over to an alternate web browser

Some malware mainly targets specific internet browsers. If this sounds like your situation, use another internet browser as it might circumvent the malware. If you are not able to download the anti-virus software using Internet Explorer, it means the virus could be targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install and run anti-virus from your flash drive

Another option would be to create a portable anti-malware program on your USB stick. To run antivirus from a thumb drive, follow these simple steps: 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug in the pen drive to a USB port on the uninfected computer. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) When asked, choose the location of the USB drive as the place in which you want to put the software files. Follow activation instructions. 5) Now, insert the USB drive into the infected PC. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all kinds of malware. If all the above approaches fail to help you in downloading the anti-malware, then you’ve no alternative but to reinstall the computer’s operating system to wipe out all the data, including the malicious programs which are obstructing the anti-malware installation. If you are already our customer, technical help for Malware Removal is just a phone call away. Call 1-844-377-4107 to speak to our expert technicians and get assistance remotely.

Let's Talk About SafeBytes Anti-Malware!

To help protect your computer from many different internet-based threats, it’s very important to install anti-malware software on your personal computer. But with so many antimalware companies out there, nowadays it’s tough to decide which one you should obtain for your PC. A few are good ones, some are decent, and some are merely fake anti-malware programs that will harm your PC themselves! You need to be very careful not to pick the wrong product, especially if you buy a paid program. On the list of the highly recommended tools by industry experts is SafeBytes Anti-Malware, well-known security software for Windows computers. Safebytes is among the well-established computer solutions firms, which offer this comprehensive anti-malware software program. Using its outstanding protection system, this utility will quickly detect and eliminate the majority of the security threats, including viruses, adware, browser hijackers, ransomware, PUPs, and trojans. SafeBytes anti-malware offers an array of advanced features which sets it apart from all others. Listed below are some of the highlighted features included in the tool. Real-time Threat Response: SafeBytes delivers complete and real-time security for your PC. It will inspect your computer for suspicious activity continuously and shields your personal computer from unauthorized access. Optimum AntiMalware Protection: This deep-cleaning anti-malware software goes much deeper than most antivirus tools to clean your computer. Its critically acclaimed virus engine finds and disables hard-to-remove malware that conceals deep within your computer. Web Filtering: SafeBytes gives an instant safety rating about the web pages you’re about to visit, automatically blocking harmful sites and ensuring that you are certain of your online safety while browsing the net. Light-weight: This software program is not “heavy” on your computer’s resources, so you will not notice any performance issues when SafeBytes is working in the background. 24/7 Online Support: You can obtain high levels of support round the clock if you’re using their paid version. Overall, SafeBytes Anti-Malware is a solid program since it has plenty of features and can identify and remove any potential threats. You can rest assured that your computer will be protected in real-time once you put this tool to use. For optimum protection and the best bang for your buck, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Desk365 without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by Desk365
Files: File $APPDATACheckRun22find.exe. File $APPDATADesk 365accelerate. File $APPDATADesk 365desk_bkg_list.xml. File $APPDATADesk 365desk_list.xml. File $APPDATADesk 365desk_settings.ini. File $APPDATADesk 365firstrun. File $APPDATADesk 365process_mgr.xml. File $APPDATADesk 365promote.xml. File $APPDATAeDownloadfindhpnt_v2.exe. File $APPDATAMicrosoftInternet ExplorerQuick Launchfind.lnk. File $COMMONPROGRAMSDesk 365Desk 365.lnk. File $COMMONPROGRAMSDesk 365eUninstall.lnk. File $DESKTOPfind.lnk. File $LOCALAPPDATAGoogleChromeUser DataDefaultExtensionsnewtab.crx. File $LOCALSETTINGSTempV9Zip_003Desk365.exe. File $PROGRAMFILESDesk 365desk_bkg_list.xml. File $PROGRAMFILESDesk 365desk_list.xml. File $PROGRAMFILESDesk 365desk_settings.ini. File $PROGRAMFILESDesk 365desk365.exe. File $PROGRAMFILESDesk 365deskSvc.exe. File $PROGRAMFILESDesk 365ebase.dll. File $PROGRAMFILESDesk 365edeskcmn.dll. File $PROGRAMFILESDesk 365eDhelper.exe. File $PROGRAMFILESDesk 365eDhelper64.exe. File $PROGRAMFILESDesk 365edis.dll. File $PROGRAMFILESDesk 365edis64.dll. File $PROGRAMFILESDesk 365ElexDbg.dll. File $PROGRAMFILESDesk 365eUninstall.exe. File $PROGRAMFILESDesk 365libpng.dll. File $PROGRAMFILESDesk 365main. File $PROGRAMFILESDesk 365ouilibnl.dll. File $PROGRAMFILESDesk 365process_mgr.xml. File $PROGRAMFILESDesk 365promote.xml. File $PROGRAMFILESDesk 365recent.xml. File $PROGRAMFILESDesk 365sqlite3.dll. File $PROGRAMFILESDesk 365svc.conf. File $PROGRAMFILESDesk 365TrayDownloader.exe. File $PROGRAMFILESDesk 365zlib1.dll. File $PROGRAMFILESMozilla Firefoxsearchpluginsfind.xml. File $SENDTODesk 365.lnk. Directory $APPDATADesk 365. Directory $APPDATAeDownload. Directory $COMMONPROGRAMFILES7. Directory $COMMONPROGRAMSDesk 365. Directory $LOCALSETTINGSTempDesk365. Directory $LOCALSETTINGSTempV9Zip_003. Directory $PROGRAMFILESDesk 365. Registry: Key 33BB0A4E-99AF-4226-BDF6-49120163DE86 at HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopes. Key deskSvc at HKEY_LOCAL_MACHINESOFTWARE. Key desksvc at HKEY_LOCAL_MACHINESYSTEMControlSet001Services. Key desksvc at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesEventlogApplication. Key desksvc at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices. Key desksvc at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesEventlogApplication. Key findSoftware at HKEY_LOCAL_MACHINESOFTWARE. Key ijblflkdjdopkpdgllkmlbgcffjbnfda at HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions. Key lnkguard at HKEY_CURRENT_USERSoftware. Key V9 at HKEY_LOCAL_MACHINESOFTWARE.
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Watch old game intros in 4k or 8K hi-definition
AI and neural networks are more and more being used in all parts of our lives. From face detections to deep fakes it is both amusing and frightening to watch at the same time. From some really bad uses of neural networks and AI overall, looking at you deep fakes, upscaling videos or images are mostly harmless pieces of work not harming anyone. There is one cool YouTube channel, well there are more but this one seems to have most of the videos on it and if I am wrong I apologize. https://www.youtube.com/channel/UC33rC3GO1UZFAkMcCCwjyWg So upscale is like previously mentioned a YouTube channel that hosts old game trailers and into videos but in full 4K or 8K video resolution, fully upscaled using neural networks. There are some videos that are not maybe top-notch but the large quantity of them is pretty well upscaled and they do indeed look great. So if you have some time and want that old nostalgia fix, go and check it out. You might find something that will bring that old you out and you might even drop a smile or two remembering old good days, I know I have.
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MS Edge Can’t connect to the proxy server
If you are trying to connect to the internet using the Microsoft Edge browser but encountered an error message instead that says, “Can’t connect to the proxy server”, read on as this post will show you how you can fix this error. This kind of error in Microsoft Edge could be caused by incorrect proxy settings or worse, malware. To fix this error, here are some suggestions you need to check out:

Option 1 – Try to check your internet connection

The first thing you can do to resolve the “Can’t connect to the proxy server” error in Microsoft Edge is to check your internet connection. There are times when your internet connection or Wi-Fi router can cause such problems. In such cases, you have to ensure that you have a valid internet source and if you are using a Wi-Fi router, you can try to use another connection and then see if the error is gone or not.

Option 2 – Try to disable the manual proxy set up from the Settings

In case you miss it, there is actually an option in the Settings panel that you can use to set up proxy in your Windows 10 computer. So if you encounter the “Can’t connect to the proxy server” error, you should disable manual proxy for the meantime and check if it fixed the error or not.
  • Tap the Win + I keys to open the Windows Settings.
  • Then go to Network & Internet > Proxy.
  • And on your right-hand side, ensure that the Automatically detect settings are enabled and that the Use a proxy server option under the Manual proxy setup is disabled.
  • Now try to open any website again and see if the problem’s fixed.

Option 3 – Try disabling the VPN

Like pointed out earlier, if you are using VPN, this could be the reason why you’re getting the “Can’t connect to the proxy server” error so the most obvious thing to do is for you to turn off the VPN and try to load a website in Edge again. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there.

Option 4 – Disable the proxy server for your LAN

If your PC was just attacked by some adware or malware as of late, it is possible that it has changed the network settings in the system and might display spam advertisements. Thus, you have to disable the proxy server for your LAN. To do that, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 6 – Clear the browsing data of Microsoft Edge

  • Open Microsoft Edge.
  • Then click on the three horizontal dots to open the menu.
  • From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
  • Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
  • Restart Edge.

Option 7 – Try to reset, repair or reinstall Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings. If none of it helped, you can try the following:
  • Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages
Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.
  • Tap Enter to proceed.
  • Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
  • Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
  • Click on Apply and then OK to save the changes made.
  • After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
  • Restart your PC.
  • Now all you have to do is to re-register Microsoft Edge using PowerShell. In the Start Menu, search “Windows PowerShell”.
  • Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
  • Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername
Note: Once again, make sure that you key in your user account name in place of “YourUsername.
  • After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
  • Restart your PC.

Option 8 – Scan your computer for malware using Windows Defender

Your computer could be infected with malware which might have triggered the “Can’t connect to the proxy server” error. To fix this, you need to scan your computer using a reliable program like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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Boot Selection Failed Because A Required Device Is Inaccessible Error in Windows 10
If you have or are currently getting a troublesome error saying, “The boot selection failed because a required device is inaccessible” when you boot your computer, then continue reading as this post will give you some suggestions that may help you resolve the error. This pesky error pops up during the booting process of your computer and prevents you from booting to your Windows 10 PC and displays the error message on a black screen instead. To fix this problem, here are some suggestions you need to check out.

Option 1 – Try checking the boot order in BIOS

  • Turn on your PC and repeatedly tap the Setup key right away about once every second until you see the Computer Setup Utility or the BIOS settings.
  • Then use the right arrow key to select the Security menu and then use the down arrow key to select the Secure Boot Configuration option and then tap Enter.
  • Just a heads up, before you can use Secure Boot Configuration, a warning will pop up. Simply tap F10 to continue to the menu. After opening it, use the down arrow key to select Secure Boot and then the right arrow key to set the setting to Disable.
  • Next, select the Legacy Support option using the down arrow key and then the right key to set the setting to Enable.
  • Now tap F10 to confirm the changes and then use the arrow key to select File menu and then the down arrow key to select Save Changes and then Exit and tap Enter to select Yes. From there, your computer should restart and once it does, use the power button to switch it off.
If you are now able to boot from your hard drive, you need to know which option to choose once the boot menu pulls up. Refer to the steps below to easily boot from your hard drive.
  • Tap the power button to boot your PC. Once your PC starts, a message will appear indicating that the boot mode has now changed.
  • Next, you’ll see a security screen displaying a four-digit code. Type in this four-digit code and tap Enter.
  • After that, tap the power button to turn the computer off and wait for a couple of seconds and then turn your PC on and tap the ESC key right away repeatedly until you see the Startup menu.
  • Now tap F9 to open the Boot Menu and use the down arrow key to select the hard disk and make sure to select it by tapping Enter on your keyboard.
  • Restart your PC and check.

Option 2 – Try running the DSKCHK Check from the Recovery Media.

The DSKCHK utility scans your hard drive for any errors, bad files, or corrupt sectors so this should help in fixing the problem.
  • The first thing you need to do is to download the Media Creation Tool from Microsoft and then open it after the download. The file should be “MediaCreationTool.exe”.
  • Then tap Accept to agree to the terms and conditions and then from the initial screen, select the “Create installation media (USB flash drive, DVD, or ISO file) for another PC” option. Keep in mind that the language, architecture, and edition of the bootable drive will be selected based on your PC’s settings but you have to uncheck the Use the recommended options for this PC in order to choose the correct settings for your own computer that’s getting the error.
  • Now click Next and then click the USB drive or DVD option once prompted to select between USB or DVD depending on what device you are using to store this image on. Then click Next and select the required drivers from the list of storage devices currently connected to the computer.
  • Click Next. After that, the Media Creation Tool will proceed to download the files needed to install and create the installation device.
  • The next thing you have to do is to insert the installation drive.
  • After that, you will see the “Choose your keyboard layout” window so select the one you prefer and then the Choose an option screen will pop up.
  • Go to Troubleshoot > Advanced Options > Command Prompt. After opening Command Prompt, input the following command and hit Enter.
CHKDSK /R /X C:
  • Now boot your PC without the recovery drive and check if the problem’s fixed or not.

Option 3 – Try resetting the BIOS

  • Open the computer case and then look for the battery in the motherboard. If you can’t find it, you can seek out the motherboard or computer documentation of your PC as well as browse the web or contact the manufacturer for further assistance.
  • Removing the battery should be easy especially if your computer uses a coin cell battery. Just use your fingers to grab on the edge of the battery then pull it up and out of the socket that’s holding it in place.
  • Keep the battery removed for about 10 minutes and then insert it back and try booting into the BIOS.

Option 4 – Try using the Startup Repair

  • Inject the installation drive you created earlier and boot your PC.
  • Select the keyboard layout from the Choose your keyboard layout window.
  • From there, the Choose an option screen pops up. Navigate to Troubleshoot > Advanced Options > Startup Repair.
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