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What to do if Windows 10 gets stuck on “Diagnosing your PC” or “Preparing Automatic Repair” screen
Windows 10 is has a lot of features that helps a user in optimizing a computer. So when the operating system encounters a problem, it is able to provide users with proper resources to get the problem fixed. There are even times when a user is not notified and an issue is either being repaired or dodged in the background. This kind of feature is known as the Diagnosis of the Automatic Repair feature that starts when your computer is booting. In such times, you will either see the “Diagnosing your PC” or “Preparing Automatic Repair” message on your screen. Although this feature is useful and has proven to be effective, some users reported that the process gets stuck. If you experience the same problem, read on as this post will guide you on what to do to fix it but before you start in troubleshooting the problem, you might want to perform a Hard Boot first. All you have to do is to power down your computer, remove the batter and the AC adapter and then reconnect them. After that, tap and hold the power button for about 20 seconds and see if your computer boots up properly. If it doesn’t, follow the given fixes below.
Option 1 – Try disabling the automatic Startup Repair
The Automatic Startup Repair window will automatically open during boot when you a have some system driver-related problem. So if you think that this is where the problem lies, you can try to disable the automatic Startup Repair.
- Click on Troubleshoot and go to the Advanced options.
- After that, select Command Prompt and execute the following command:
bcdedit /set recoveryenabled NO
- Restart your computer after that and then check.
Option 2 – Run the System File Checker
System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re facing this problem. To run the SFC command, follow the steps given below.
- Type “cmd” in the Start search and then right click on the appropriate search result.
- Next, select “Run as administrator” to open Command Prompt with admin privileges.
- After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few while before it finishes. Once it’s done, you could get the following results:
- Windows Resource Protection did not find any integrity violations.
- Windows Resource Protection found corrupt files and successfully repaired them.
- Windows Resource Protection found corrupt files but was unable to fix some of them.
- Now restart your computer and see if the problem is fixed or not.
Option 3 – Run CHKDSK to check your disk for errors
When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system.
- Tap the Win + S keys to open the Search box.
- Then type “command prompt” in the field and from the search results that appear, right click on Command Prompt and select “Run as administrator”.
- After opening an elevated command prompt, copy and paste the following command and hit Enter:
chkdsk /r /f
- Now if you are prompted to run CHKDSK after your reboot your computer, just tap Y and reboot your PC.
- If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right click on the concerned drive and click on Properties.
- After opening Properties, click on the tab Tools and then click on the “Check” button under the Error checking section.
- Wait until the process is completed and then restart your computer.
- Once your computer has restarted, try accessing the file and check if the error persists.
Option 4 – Run the DISM tool
The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like your computer getting stuck in “Diagnosing your PC” or “Preparing Automatic Repair” screen.
- Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
- After that, input each one of the commands listed below sequentially to execute them:
- Dism /Online /Cleanup-Image /CheckHealth
- Dism /Online /Cleanup-Image /ScanHealth
- Dism /Online /Cleanup-Image /RestoreHealth
- Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.
Option 5 – Try to use an installation media to boot and repair your computer
Another thing you can try to resolve the issue is to use the Windows installation bootable media so you can boot and repair the operating system. To use it, follow these steps:
- You need to first create an installation media which has the dame version of the operating system installed in your computer.
- After that, once you reach the install Windows screen, click on the “Repair your computer” link.
- Wait until the repair is completed and then shut down your computer
- Now once your computer has restarted, check if it can now boot properly.
Any of the options given above should work in fixing the stuck “Diagnosing your PC” or “Preparing Automatic Repair” screen in Windows 10. On the other hand, if you are currently experiencing other issues, there is a one-click solution known as Restoro you can use. This program is a useful tool that could repair corrupted registries and optimize your PC’s overall performance. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For complete set of instructions in downloading and using it, refer to the steps below.
Perform a full system scan using Restoro. To do so, follow the instructions below.
- Turn on your computer. If it’s already on, you have to reboot
- After that, the BIOS screen will be displayed, but if Windows pops up instead, reboot your computer and try again. Once you’re on the BIOS screen, repeat pressing F8, by doing so the Advanced Option shows up.
- To navigate the Advanced Option use the arrow keys and select Safe Mode with Networking then hit
- Windows will now load the Safe Mode with Networking.
- Press and hold both R key and Windows key.
- If done correctly, the Windows Run Box will show up.
- Type in the URL address in the Run dialog box and then tap Enter or click OK.
- After that, it will download the program. Wait for the download to finish and then open the launcher to install the program.
- Once the installation process is completed, run Restoro to perform a full system scan.
- After the scan is completed click the “Fix, Clean & Optimize Now” button.