nslookup works but ping fails in Windows

nslookup is a command-line tool that helps in finding the DNS records of a website. It sends a name server query to the DNS and obtains the corresponding IP address. Aside from that, it can also perform some complex functionality such as finding details about FTP server, Mail server and many more but most of them are used by administrators. The best thing about nslookup is that it queries the DNS server directly and it does not rely on the cache.

On the other hand, there is another tool called PING that is used to verify connectivity. PING sends a packet of information to the IP address or Domain and gets back a response in the form of packets. So if everything goes well, all packets are received but if not, it will help you find out where the delay in the network exactly is. However, the ping command does not always attempt a DNS lookup which means that it might be using the DNS cache and use the IP address available in that table.

Although both nslookup and PING help you in identifying the host or IP address, however, they don’t always work and sometimes fail. So if your nslookup works but ping fails on your Windows 10 PC when querying the IP address of a website then it could be caused by many reasons. It could be that the nslookup queries work for you but when you try to use PING, it fails. For instance, if you open the abc.com website, here’s how it will look like:

nslookup xyz.com

Server: dns.company.com

Address: 192.168.1.38

C:> ping xyz.com

Ping request could not find host xyz.com. Please check the name and try again.

The domain is converted into an IP address and then data is sent to that IP address when you use PING. So when a reply comes back it means that the data is going back and forth to that domain without any problem. However, if the DNS fails to resolve the IP address of the website or if your PC does not attempt a DNS lookup, you will receive a similar error message that says, “Could not find host” and so on. To resolve this issue, here are some options that might help.

Option 1 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the issue with nslookup and PING. To do so, follow these steps:

  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 2 – Force Windows to do a DNS lookup using FQDN

  • Go to Settings > Network & Internet > Status > Change adapter options.
  • From there, right-click on the network and select Properties.
  • Next, in case you’re using IPv6, from the list of connections available in the list, select Internet Protocol Version 4.
  • Then click on Properties and click Advanced.
  • After that, switch to the DNS tab and select “Append these DNS suffixes (in order)” and click on the Add button and then add “.” as a suffix so that each time you query using PING and another tool, it will add a “.” at the end and will force the lookup.

Option 3 – Make sure that there is only one default gateway

If your computer has more than one NIC connected and there are multiple default gateways, then it will most likely create confusion which is why you need to remove the default gateway from the configuration of all NICs and make sure that there is only one default gateway.

Option 4 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the nslookup and PING issues. To do so, follow the steps below.

  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why PING fails even when nslookup works. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the issue with nslookup and PING.

Option 7 – Reinstall the Network Adapter Drivers

  • Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and select “Uninstall device”.
  • Restart your PC.

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Run Windows Updates from Command Line
As you know, one of the most highlighted features of Windows 10 is Windows Updates. It was offered to the customers as a service rather than a product with the release of Windows 10 under the scenario of Software as a Service which led to Windows Updates being set by default on Windows 10 and without an option for any users to disable it. Although not all users are happy with what Microsoft did, this is an ultimate step towards the greater good of all its customers since Windows Updates helps users in keeping their computers secured against all kinds of threats as well as provide them with the greatest and latest updates from Microsoft. So if you are one of those users who approved of the Windows Updates service, then read on as this post will guide you in running Windows Updates from Command Line either via Command Prompt or Windows PowerShell. For the complete set of instructions, refer to the options given below.

Option 1 – Run Windows Update via Command Prompt

Command Prompt in the Windows operating system exists for a very long time now compared to the comparatively new Windows PowerShell. That’s why it has similar capabilities to run Windows Updates. However, the highlighting point here is that you don’t have to download any module for Windows Updates. To get started running Windows Updates using Command Prompt, refer to the steps below.
  • First, type “cmd” in the Cortana search box, and from the search results, right-click on Command Prompt and select the Run as Administrator option to open it with Administrator privileges.
  • If a User Account or UAC prompt appears, just click on Yes to proceed.
  • Next, type in the commands listed below, and don’t forget to tap Enter right after you type each one of them.
    • UsoClient StartScan – use this command to start checking for updates.
    • UsoClient StartDownload – use this command to start downloading updates.
    • UsoClient StartInstall – use this command to start installing the downloaded updates.
    • UsoClient RestartDevice – use this command to restart your computer after you install.
    • UsoClient ScanInstallWait – use this command to check, download and install updates.
Note: Keep in mind that the commands in Command Prompt listed above are only meant for Windows 10. On the other hand, if you are using an older Windows version, you can try using the following commands instead:
  • wuauclt /detectnow – use this command to start checking for updates.
  • wuauclt /updatenow – use this command to start installing the updates detected.
  • wuauclt /detectnow /updatenow – use this command to check, download and install updates.

Option 2 – Run Windows Updates via Windows PowerShell

If you run Windows Updates in the Windows PowerShell, it will require you to install the Windows Update module manually. Hence, you have to get the Windows Updates downloaded and install Windows Updates.
  • Search for PowerShell in the Cortana search box and then run it with administrator privileges.
  • Once you’ve opened the Windows PowerShell, type the following command and hit Enter.
    • Install-Module PSWindowsUpdate – use this command to install the Windows Update module for Windows PowerShell.
    • Get-WindowsUpdate – use this command to connect to the servers of Windows Update and download the updates if found.
    • Install-WindowsUpdate – use this command to install the Windows Updates you’ve downloaded to your computer.
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Remove or join a Domain from Windows
As you know, networks that are domain-based are common in organizations and companies. These domain-based networks require multiple computers to be controlled through a single node known as a server. And the one that sets certain policies and restrictions on every system that is joined to the domain is the server administrator. So if you want to add your computer to a domain, you need to have the following information available:
  • The domain name
  • A user account name that’s registered in the active directory associated with the server
  • Windows Enterprise, Pro, or education version
In this post, you will be guided on how you can join or remove a domain. To get started, follow the given instructions below.

Option 1 – Joining a domain

  • First, you need to connect your computer to the network associated with the server since your computer and the server have to be on the same network.
  • Next, click the Start button and then click on the gear-like icon for Settings to open it.
  • After that, navigate to this path: Accounts > Access work or school.
  • Then click on Connect. This will open a new dialog box and from there, select the “Join this device to a local Active Directory domain” option.
  • Afterward, you will be asked to enter the username and password of your domain account.
  • Now select your Account type and when you proceed, you have to restart your computer. Your domain account should now be created.

Option 2 – Removing a domain

  • You need to open the Windows 10 Settings app.
  • And from there, go to this path: Accounts > Access work and school.
  • Next, select the account you want to remove from the domain and then click on Disconnect.
  • A prompt will then appear that says, “Are you sure you want to remove this account? This will remove your access to resources like email, apps, network, and all content associated with it. Your organization might also remove some data stored on this device”. Just click on Yes.
  • This will give you a Disconnect from the organization prompt.
  • Now click on Disconnect and select Restart now to restart your computer. This will complete the removal process of the domain.
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Fix Chassis Intruded…Fatal Error…System Halted
When you encounter an error message that says, Chassis Intruded…Fatal Error…System Halted on your monitor then it indicates that the Chassis or the cabinet that holds the CPU, GPU, motherboard, and many more is open. It is a security feature offered by OEMs wherein a connector that is found in the motherboard can detect if the chassis component has been replaced or removed. There are a few OEMs that offer onboard speaker or PC chassis speaker which goes off in this kind of situation. Obviously, the problem has something to do with the hardware and in most cases, you have to put the jumper back on the motherboard with the pin-labeled chassis signal and ground. There are times when some OEMs offer a simple switch that is armed automatically when you properly close the chassis. Thus, you need to check if this switch has something to do with the error. If there is no switch or if it doesn’t resolve the issue, although you may be able to get into Windows with a warm boot, the normal Windows boot won’t really work unless you fix the problem. It is rather false positive and has something to do with the RTC RAM state or the BIOS. You might need to completely disable the Chassis intrusion feature to fix the error. Refer to the suggestions given below to try and fix the “Chassis Intruded, Fatal Error … System Halted” error.

Option 1 – Try to clear CMOS

You can easily clear CMOS by shorting two pins which can be found side by side on the motherboard. Keep in mind that it may vary from OEM to OEM although the basics are still the same to clear CMOS. In addition, you might also have to download the manual from the OEM’s website so that you’ll know its exact location.

Option 2 – Try booting into the BIOS

You can also try booting into the BIOS. All you have to do is tap either the DEL or F2 keys to get there. Note that everything will be set back to their default setting after you reset the CMOS.

Option 3 – Try disabling Chassis intrusion

In this option, you have to look for the Chassis intrusion feature in your BIOS. It might be located under security. From there, disable it and check if the problem’s fixed.

Option 4 – Try to reconfigure the BIOS

Once you have disabled the Chassis feature, you need to reconfigure the BIOS the way you expect it to be or to what it was before the reset.
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Fix Windows Update Error 0x80240034
There are cases when you encounter some issues while updating your Windows 10 computer. One of these issues is the error 0x80240034. This particular error is a Windows Update Error that appears on the Windows Update pane every time an update fails to install. When this happens, your Windows Update will only get stuck at 1% and nothing happens afterward and eventually fails. If you click on the View Installed Update History, you will see the error code 0x80240034 for the failed updates. You will see this error each time you try to update your Windows PC. Take note that this issue doesn’t only happen to a specific version of the Windows Update but on various different Windows builds based on many users. What’s more, is that some users are also seeing a different error code when their Windows Update fails but they still end up seeing the error code 0x80240034 when they check the Windows Update history. At the time of writing, it isn’t determined yet what really causes this error but it’s most likely due to some corrupted files in the computer which is why the most common solution you can try is resetting the Windows Update cache. On the other hand, other users also resolved the issue by using the ISO and selecting the “Do not keep previous settings” option during the Windows Update so it might be something to do with transferring the previous settings through the update client. For clear instructions in fixing this issue, refer to the two options provided below.

Option 1 – Try to clear the Windows Update Cache/Distribution Folder

As mentioned earlier, a lot of users tried clearing the Windows Update cache to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.
  • Step 1: Tap the Windows key once.
  • Step 2: Next, type in “command prompt” in the Windows Start Search, and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
  • Step 3: After opening Command Prompt, type in “net start wuauserv” and hit Enter.
  • Step 4: Then type in “rmdir %windir%SoftwareDistribution /S /Q” and hit Enter.
  • Step 5: Now type in “net start wuauserv” and hit Enter. Once it’s done, try updating your Windows PC again, it should now work just fine.

Option 2 – Update Windows via ISO file

If option 1 didn’t work for you, you can try this second option of updating your Windows 10 computer using an ISO file which means that you will have to create a Windows 10 bootable media and use it to install the latest Windows 10 version. The most user reported that this option works and the reason why it does have something to do with the Windows Update client since the Windows Updates downloaded from the regular Windows Update client seems to create issues such as the error 0x80240034. However, issues like this one don’t occur when the very same Windows Updates are downloaded and installed via an ISO file. Take note that when using a Windows ISO file, you will be asked to choose what you want to do with the previous settings and apps. A lot of users opted for the “Not to keep the old Windows settings” option which has resolved the issue. So if you want to keep the previous settings then you must try to update Windows first while keeping the old settings. However, if it doesn’t work, you have to try installing the latest version of Windows without keeping the previous settings.
  • Step 1: Click this link and then click the Download Tool Now button.
  • Step 2: Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Step 3: Now select the ISO file option in step 5.
  • Step 4: After that, you should now have an ISO file.
  • Step 5: Next, go to the location where you’ve downloaded the ISO file.
  • Step 6: Then right-click on the Windows 10 ISO file and select the Open with an option and then select File Explorer.
  • Step 7: Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either: Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.
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Fix Sandbox failed to start, 0x80070057
As you already know, the Windows Sandbox is one of the new features in Windows 10. However, just like other new features, it also throws up errors and one of them is the error that states,
“Windows Sandbox failed to start, Error 0x80070057, The parameter is incorrect”.
This particular error in Windows Sandbox occurs due to its dependence on numerous components of Windows 10 that are related to Hyper-V and Virtualization mainly. To fix this error, there are several options you can check out. You can try to install any pending updates on your Windows 10 computer, as well as make sure that all the services related to Windows Sandbox are enabled.

Option 1 – Try to run the Windows Updates to install pending updates

The first thing you can do to resolve the “Windows Sandbox failed to start, Error 0x80070057” is to check Windows Updates in your computer and see if there are any pending Windows Updates you have to install. All you have to do is go to the Windows 10 Settings app and then go to the Windows Updates section and click on the “Check for updates” button to check if there are any pending updates that are needed to be installed. This could fix the Windows Sandbox error.

Option 2 – Ensure that all the supporting processes and services are running properly

If running Windows Sandbox as an administrator didn’t fix the error, you have to ensure that all related processes for Windows Sandbox are running properly. To do that, follow these steps:
  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, from the list of services, look for the following services in the given order:
    • Network Virtualization Service
    • Virtual Disk
    • Hyper – V Virtual Machine
    • Hyper – V Host Computer Service
    • Container Manager Services
  • After you find the aforementioned services, make sure to check if they are enabled or not and then restart each one of them.
  • Once done, try to open the Windows Sandbox again and see if the error is fixed or not.
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Intel’s GPU ARC coming aimed at AMD & Nvidia
intel ARCThis is not the first time that Intel is trying to enter the GPU field but its adventures so far were, well let us agree not so good. All of that is hoping to be changed with the upcoming ARC GPU. The first generation of Arc graphics, code-named Alchemist and previously known as DG2, will support desktop PCs and laptops and is set to arrive in the first quarter of 2022. Alchemist will have hardware-based Ray tracing and AI-driven supersampling. This indicates that GPU is aimed to compete in the Hi-end spectrum and battle side by side with Nvidia and AMD on the market. Alchemist will also pack full DirectX 12 Ultimate support. Intel also released names for the next upcoming future generations of ARC GPUs: Battlemage, Celestial & Druid. More information about ARC products will be released later this year. “Today marks a key moment in the graphics journey we started just a few years ago. The launch of the Intel Arc brand and the reveal of future hardware generations signifies Intel’s deep and continued commitment to gamers and creators everywhere,” Roger Chandler, Intel vice president, and general manager of client graphics products and solutions.
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Quick Fix Guide for Error 1310
Error 1310 is a fairly common type of error encountered by Windows users. Error 1310 usually generates while a user is attempting to install Adobe Photoshop or some Adobe product on Windows. The message displayed to the user usually states: ‘Error 1310. Error writing to file. Verify you have access to that directory’. Once the error message appears, the installation process will be terminated.

Solution

Restoro box imageError Causes

While there are different conditions that may trigger this error, most likely, they are generated because of the lack of privileges a user has on a Windows log-on. When this happens, the operating system doesn’t allow the user to access the installation files. Another reason Error 1310 may occur is that often users attempt to log on to the system and choose the ‘Only for me’ option rather than the recommended ‘Anyone who uses this computer’. Because of this reason, the data is locked for all the other users. Since Error 1310 can easily disrupt your workflow on the system and may also lead to annoying consequences, it is best advised to treat it as quickly as possible.

Further Information and Manual Repair

There are different solutions to resolve these errors that are briefly listed below as follows.
  • First and foremost, restart the installation by logging onto your computer from the administrator account. This error will most likely disappear because there is often a lack of privileges that will trigger it. When you will log on from the admin account, you will have access privileges and such errors will be rectified.
  • Fix any corrupt system files that exist on your system. If the file resides in the Windows directory, this error will be generated. Check if any of your system files are corrupt or damaged. If yes, make sure you repair and return them back to their original position.
  • This error is sometimes caused because of incorrect registry entries. If the setup program shows errors, it is possible that it is because the system is having problems retrieving data stored in the system registry.
  • Another way, this error can be avoided is to run the setup in compatibility mode. Compatibility issues are a common occurrence. However, when an installation is performed in the compatibility mode, one can easily steer clear of such errors.
Implement any of the solutions listed above and protect your system against Error 1310.
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Enable or Disable Optional Windows Features
As you know, Windows operating system comes with tons of features. Some of which are not intended to be used by normal customers or users directly which means that only a small percentage of the huge user base of the operating system leverages the use of such features. However, they’ve added some major value to the feature list of the operating system. You can find these features under the “Turn Windows Features on and off” option. This indicates that if you want to, you can just type in “Turn Windows Features on and off” in the search box and then enable any feature that you want to enable. Aside from that, there are other ways you can disable or enable the optional Windows Features in your Windows 10 computer.

Option 1 – via Control Panel

  • Open Control Panel and select Uninstall a Program.
  • After that, select the “Turn Windows features On or Off” option on the left side.

Option 2 – via Command Prompt

  • Tap the Win + X combination on your keyboard or right-click on the Start button and then click on Command Prompt (Admin). Alternatively, you can also type “cmd” in the Cortana search box and right-click on the Command Prompt icon, and select the “Run as administrator” option.
  • If a User Account Control or UAC prompt appears, click on Yes.
  • Next, type in the following command to see the list of the available features.
DISM /online /get-features /format:table | more
  • Now all you have to do is copy the name of the feature that you want to enable and for you to do that, you need to execute the following command:
DISM /online /enable-feature /featurename:[Enter the name of the feature here] –All
Note: Now if you want to disable a feature that’s already enabled in your computer, refer to these sub-steps:
  • First, you need to check what features are enabled, and for you to find out, enter this command: DISM /online /get-features /format:table | find “Enabled" | more
  • And if you want to check the detailed information about a particular feature, you can enter this command: DISM /online /get-featureinfo/featurename:[Enter the name of the feature here]

Option 3 – via Windows Powershell

As you know, the Windows Powershell is a very important tool in Windows 10, and a powerful one at that since you can do a lot of things using this command line. So while you use this tool you need to populate the list of available features first and then you have to download the feature your desired feature.
  • Search for PowerShell in the Cortana search box and then run it with administrator privileges.
  • Next, type in the following command to populate the list of available features:
Get-WindowsOptionalFeature –Online
  • After that, enter the following command to install any feature you want to enable from the list of available features:
Get-WindowsOptionalFeature -Online -FeatureName *Type feature name*
  • Now enter the following command to enable your desired feature:
Enable-WindowsOptionalFeature -Online -FeatureName “Type feature name” –all
  • And if you want to disable any enabled feature, just enter the following command:
Disable-WindowsOptionalFeature -Online -FeatureName “Type feature name”

Option 4 – via an external installation source

You also have the option to fetch the latest features from an updated offline source. The source could be an ISO any other type of image or just a folder. So you need to decide if you want to use Windows Powershell or Command Prompt.
  • If you want to use Command Prompt, just enter this command: exe /online /enable-feature /featurename:< /All /Source:<Enter the path of the feature here>
  • If you want to use Windows Powershell, use this command: Install-WindowsFeature –Source “<Enter the path of the feature here>”
Note: If you want to get the latest features, you need to get the latest version of the image of the operating system that you are trying to install the feature from.
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How to Fix Windows 10 Error 0x80070070

Error Code 0x80070070 - What is it?

Error code 0x80070070 can be presented when there is not enough drive space on the computer to install updates. It is possible to uninstall apps that are not often used, or you may delete or archive files that are no longer needed, you may even add on some removable storage space to free up the internal memory of the computer. The computer needs a significant amount of internal memory in order to be able to update the operating system properly. When the computer fails to have the amount of memory that is needed to perform the update, the error code 0x80070070 will be presented. If this error message is not resolved, your computer might be opened to other error messages, including error code 0x80072EE2.

Common symptoms include:

  • Windows cannot install updates properly.
  • You might not be able to install any additional programs or apps onto the computer.
  • When you check the memory of the computer, it may be very near its full capacity.

Solution

Restoro box imageError Causes

The Windows 10 upgrade error is caused by varying factors including a lack of computer space or resources, malware or virus infestation, or a clogged registry on the computer.  The error code 0x80070070 will present itself when there is not enough free space on the computer to perform the necessary updates on the computer. Too many apps or programs downloaded onto the computer, too many photos, or too much music may also contribute to the lack of storage space on the computer, thus contributing to the error, and the computer not being able to install the updates to the operating system properly.

Further Information and Manual Repair

There is not a lot of information regarding this error code, but there are a few methods to repair it when it does present itself. There are practical and manual steps that can be taken when trying to get the PC up and running. The primary way to solve this problem is to free up disk space and there are several ways to do this. Please do note that if these methods seem confusing or too complicated, do contact a Windows repair technician so that they may properly correct the problem. You will need to know for sure that it is error code 0x80070070 that you are dealing with so that these options are the best bet for fixing it.

Method One: Disk Cleanup

It is important to know how much space there is on the computer to start with prior to trying to free up any space. Use the free program on the computer called the Disk Cleanup tool. This will save time and free up some hard drive space while optimizing the computer to work better.

From the Start menu, browse to the Explore option, and then select This PC. Right-click on the C drive, and then select Properties. Select Disk cleanup. From here, select the options that you would like to clear. Make sure that the recycle bin is emptied of any temporary files or any error logs. Once done, select Okay.

Use this same process to clear the system files after an update from Windows, as they may still have files from the old operating system in place.

Method Two: Remove Unwanted Apps

Go through your computer and remove any unwanted apps that are present. There are sure to be some that you do not use or do not want.

Follow these steps: From the Start menu, select Settings. Then, select System, Apps, and Features. When you have found the program that you would like to uninstall, select it and then select Uninstall. NOTE: some apps that are built into Windows do not have the capability to be uninstalled. Once you have selected Uninstall for the app or program, follow all directions that appear on the screen.

Method Three: Cloud Storage

If there are a lot of media, photos, documents, videos, and the like that are not used on a regular basis, try out cloud storage. These files will still be in your possession and will be able to be accessed from anywhere. There are many applications or websites that cater to this.

Method Four: External Storage Options

If none of the above methods work, add more storage. To acquire more storage, you can incorporate devices such as SD cards, USB flash drives, and even external hard drives.

Method Five: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
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Fix Boot Device Not Found Error in Windows
If you encounter an error saying, “Boot Device Not Found” when you turn on your Windows 10 computer, then you’ve come to the right place as this post will guide you on how you can fix this problem. Apart from the error message, you will also see a message that states, “Please install an operating system on your hard disk, Hard Disk<xxx>”. You will then be asked to tap the F2 key to initiate the System Diagnostics. If you install the Windows operating system, it becomes the boot device, and when your computer boots, the UEFI or the BIOS looks for the operating installed on your drive and continues the process. So when you encounter the “Boot Device Not Found” error, this means that the UEFI or the BIOS wasn’t able to locate the drive where it can boot. There are several suggestions you can check out to resolve this error. You can try checking the connection with your boot drive or change the boot order. You can also fix the Boot Record from Recovery and see if the primary partition is active or not. But before you troubleshoot the problem, make sure that you have a bootable Windows USB drive ready since two of the options provided below will require you to boot into the Advanced Recovery mode. Once you have this covered, proceed to each one of the following options.

Option 1 – Try checking the connection with the boot drive

If you have a custom computer that comes with a cabinet, you might want to open it and remove any connected power supply, and then check the wires. As you know, drives are connected with the motherboard using a cable. So all you have to do is check if both ends are connected properly and make sure that the connection is not loose. You could also try to unplug the cable and plug it back in.

Option 2 – Try changing the boot order

You might also want to try changing the boot order of your computer. Each time a computer boots, the BIOS or the UEFI follows a boot order. It is the one that tells where to first look for the boot drive and if for some reason, a USB is connected to your computer and the first boot device found in the USB, then you have resolved the problem. All you have to do is to remove the USB device and boot or go into the BIOS and change the boot order yourself.

Option 3 – Try to rebuild the BCD files

The next thing you can do to resolve the issue is to Rebuild Boot Configuration Data or BCD files.
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed the “Boot Device Not Found” error.

Option 4 – Try setting the System Partition to Active

Like the first given option, you also have to make sure that you have a bootable Windows 10 USB drive before you proceed to set the System Partition to Active. Once you have it covered, refer to these steps:
  • Boot your computer using the bootable Windows 10 USB drive.
  • Next, click Next when you get to the Welcome Screen.
  • Then click on Repair your computer located at the bottom left part of the window and select Troubleshoot > Advanced Options > Command Prompt.
  • After opening Command Prompt, type the following command and hit Enter to start the Diskpart utility. It is a command line-based utility just like Command Prompt but has a UAC prompt once you provoke it. So if you encounter a UAC prompt, just click on Yes to proceed.
diskpart
  • Now type the following command:
list disk
  • From there, select your primary disk by typing the following command:
select disk number
  • After that, list all the partitions on the selected disk by entering the following command:
list partition
  • The command you just entered will list all the partitions created on your PC including both types of partitions that are visible to a normal user in the File Explorer as well as the ones created by Windows 10 by default which helps it in storing the boot files and other important system files.
  • Now type the following command to select the partition that is usually around 100 MB in size:
select partition number
  • Finally, type the following command to mark the partition active:
active
  • Then type the “exit” command to exit the disk part utility.
Once it’s done, the primary drive should now be active and you should now be able to boot into your computer without the “Boot Device Not Found” error.
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