Cleaning your PC for better performance

The TWCU.EXE or TP-LINK Wireless Client Utility is a configuration application required to run wireless adapters successfully. The TP-LINK Wireless Client Utility application only exists on computers that are using the TP-LINK adapters. Upon the installation of this application, the service will be automatically added to the Windows service list that will continuously run in the background. The Twcu.exe is placed at the C:\Program Files\TP-LINKTP-LINK\Wireless Utility folder and is used by TP-LINK to connect to the internet. The name of the main executable file is twcu.exe and can be viewed in the Services tab of the Task Manager. If you are one of the users who just upgraded to Windows 10 from the previous Windows versions, then you’ll most likely see an error saying, “Failed to load the library file!” that has something to do with twcu.exe or TWCU. This error pops up when you go to your desktop and every time you log into your Windows 10 PC. Like pointed out, this error is related to the TP-LINK Wireless Client Utility and every user who is using the TP-LINK Wireless Client Utility is experiencing this problem which may be due to some compatibility issues especially when you start getting this error right after you upgraded to Windows 10. To fix this problem, follow each one of the options given below.

Option 1 – Try running in Compatibility Mode

The best thing you can do is to run the TP-LINK Wireless Client Utility in the compatibility mode since the problem is due to some compatibility issue. To run this utility in the compatibility mode, here’s what you have to do:

• Look for the TP-LINK Wireless Client Utility which should be located on your desktop.
• Once you find it, right-click on it and select Properties from the context menu.
• After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select either Windows 7 or Windows 8.
• Click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try troubleshooting compatibility

This option is almost the same as the first one except it is an alternative way of fixing the TP-LINK Wireless Client Utility in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue of the TP-LINK Wireless Client Utility.

• Look for the TP-LINK Wireless Client Utility which as mentioned, is on your desktop.
• Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
• After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Error Code C1900107 – What is it?

Error code C1900107 is associated with an issue with upgrading to Windows 10. If you are trying to upgrade your Windows 7, Windows 8, or Windows 8.1 to Windows 10, you might have trouble doing it and you might come across this error C1900107. The error prevents you from upgrading to Windows 10 no matter what you do. Common symptoms of this error:

• The update process continues for a long time and never ends.
• The update process ends suddenly and a message says “Failed: 1 update. Errors found: Code C1900107. Windows Update encountered an unknown error.”
• The update process fails after trying multiple times.

Solution

Error Causes

Following reasons may be responsible for this error:

• There is not enough space for Windows 10 files in the primary drive
• There is not enough space in System Reserved Partition
• Windows 10 files are faulty or corrupt

More Information and Manual Repair

Method 1:

Clean boot Windows 8 and Windows 8.1: Whenever you get some unexpected behavior on your Windows 8, the first thing you should do is try to resolve the issue by taking a diagnostic approach. Plenty of factors can be the cause for issues like slowdowns, BSODs, computer freezes, sudden reboots, etc. The best way to detect the problem is to perform a clean boot. Using a clean boot, you can find out if the Operating System is damaged by some third-party app or bad driver. You can exclude the influence of these factors and prevent them from loading. You should do 2 things before you proceed with the clean boot. First, check if any third-party application is causing the problem. If you disable all third-party apps from startup, it will help eliminate software conflicts.

• Press the Windows + R on the keyboard. The Run dialog box will pop up.
• Type MSConfig in the dialog box and click "OK".
• The System Configuration utility will appear on the screen.
• On the services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all.
• On the startup tab of the System Configuration dialog box, tap or click Open Task Manager.
• On the startup tab in Task Manager, for each startup item, select the item and then click Disable.
• On the startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer.

Now, close MSConfig.

Method 2:

The second step is a Safe boot. Follow the steps below for a safe boot:

• Press Win + R shortcut keys on your keyboard. The Run dialog will appear on the screen. Type MSConfig and press Enter.
• The 'System Configuration' application will appear on the screen.
• Switch to the 'Boot' tab, select your Windows 8.1 entry and tick the 'Safe mode' checkbox.
• Reboot your PC to enter the Safe mode of Windows 8.1.
• After you finish troubleshooting in Safe Mode, run MSConfig again from Safe Mode and uncheck the checkbox from step 2.

Method 3:

For this method, you will need to find the $Windows.~BT Folder in your primary drive which is C:. This folder might contain corrupt files which are preventing you from installing Windows 10. The folder is hidden and we need to unhide it. Follow the steps below:

1. Open File Explorer or alternatively double click on This PC or My Computer.
2. Now from the top option click on View, The Check the Box that says Hidden items.
3. Now you will be able to see hidden files and folders. Navigate to C:$Windows.~BT and Rename the folder to something like $Windows.~BT1.
4. Now, try downloading Windows 10 again. The installation process should go through this time without any errors like code C1900107.

Method 4: If the above methods fail, try this method:

1. Go to C:\Windows\Software Distribution\Download. Now delete all the files from this download folder. Remember, do not delete the folder itself, and just delete the files.
2. Now, delete the $Windows.~BT Folder. This might ask you for administrator permission. Simply click yes.
3. Now try to install or upgrade to Windows 10. This method should work fine and there should be no error code C1900107.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Microsoft office has two major packages, an online one, and an offline version. The online version of the course is Office 365 that requires a monthly subscription and it is always regularly updated and maintained. Another version is more of a typical old school application, install it and use it, no constant internet connection is required and no monthly subscription is required, buy once and use it. The last version of buying it once and use it was Office 2019 and after two years we are going to receive a new version soon. Microsoft has set its release date for October 5^th of this year and as always it will feature the current latest version of office applications and one-time purchase. The new office will support dark mode and other improvements tied to the new Windows 11 and some specific features tied to Office itself.

Hello everyone and welcome to another tutorial on errortools.com, Windows itself when it is installed has a general idea about certain file types and how to open them, for example, image files would be opened with application photos, web links with the edge, etc. So when we double click on the known file type, Windows will start the default application for that type and open the file in it. But what if we do not want to open files in applications Microsoft thinks we should? What if we want to open the website in firefox or images in photoshop, or whatever. Luckily we can easily change which application Windows uses for which file type. Click on ⊞ WINDOWS to open the start menu and choose settings. On the settings screen, choose Apps. When the Apps screen opens on the left click on Default apps. On right, you will get a list of Windows default applications for certain types of files. Click on any application you would like to change and choose from the drop-down list a new one. Click on it and you are done.

if you were following our articles you are aware that Windows 10 has a build-in-game mode that you can summon by pressing ⊞ WINDOWS + G. But did you know that you can use this to capture and record your screen? Hello and welcome to another great tutorial about how to get the maximum out of your Windows 10, today our topic will be recording your screen using Windows 10 game mode.

• In order to start recording first, we need to bring game mode by pressing ⊞ WINDOWS + G
• In the Game Bar overlay screen, look for the “Capture” window.
• If you don’t see it, click the Widget menu icon on the left. It looks like several lines with bullet points to their left.
• A drop-down list will appear; click “Capture.” The “Capture” shortcut may also be in the Game Bar toolbar.
• Look for the “Capture” widget window in the overlay. There are four buttons on the Capture widget (from left to right):
  • Screenshot: Takes a screenshot of the active window.
  • Record last 30 seconds: Creates a recording of the previous 30 seconds.
  • Start recording: Starts recording your active window.
  • Turn on the mic while recording: If this option is enabled, Windows 10 will capture audio from your computer’s microphone and include it in the recording.
• You’ll notice text underneath the buttons. This is how you’ll know what the active window is, aka what will be recorded. For example, if you’re browsing the web, it will show the title of the open tab.
• To start recording your screen, you must first decide whether you want to use your mic, which is useful if you’re trying to explain something on the screen.
• Next, simply click the Start Recording button.
• The screen recording will begin, and you’ll see a little toolbar appear in the corner of the screen. It will show the running time of the recording, and it also has buttons to stop recording and toggle the microphone.
• When you’re finished, click the Stop icon to end the recording.
• From the Capture widget, click “Show All Captures” to see your recording.
• Your recording will be at the top of the list. Click the folder icon to see all recordings and screenshots in File Explorer.
• These recordings are stored under your Windows user folder at C:\Users\NAME\Videos\Captures by default.

Mingwm10.dll Error Code - What is it?

Mingwm10.dll is a dynamic link library file. This file is associated with the gaming program called the Adventures of Tintin developed for Windows OS by Ubisoft. Like all other DLL files, Mingwm10.dll file also contains small programs that are used to load and run this gaming program on your PC and several other programs developed by Ubisoft. Mingwm10.dll error code may occur when this file fails to run and load the Adventures of Tintin, the game on your PC. This error may appear on your PC in different formats such as:

• "Mingwm10.dll not found."
• "The file mingwm10.dll is missing."
• "Cannot register mingwm10.dll."
• "Cannot find C:\Windows\System32\mingwm10.dll."
• "Mingwm10.dll Access Violation."
• "Cannot start The Adventures of Tintin The Game. A required component is missing: mingwm10.dll.Please install The Adventures of Tintin The Game again."
• "This application failed to start because mingwm10.dll was not found. Re-installing the application may fix this problem."

Solution

Error Causes

Mingwm10.dll error code is triggered due to a plethora of reasons. These include causes like:

• Registry damage or corruption
• Viral infection
• Hardware failure
• Corrupt or missing Mingwm10.dll file

Though this error is not fatal nonetheless it is advisable to fix it promptly to ensure you are able to access your desired program successfully without any restriction. Please note, this error can become a major PC threat as the underlying causes are registry corruption or viral infection.

Further Information and Manual Repair

Listed below are some of the best, proven, and easy DIY methods to help you resolve the Mingwm10.dll error code on your system. These are simple methods and require no technical expertise or know-how.

Method 1 - Restore the Missing File

As mentioned above DLL are shared files, there is a possibility that you accidentally deleted the Mingwm10.dll file on your system while uninstalling a program developed by Ubisoft. In such an event, the best and the easiest way to fix the error is to check your recycle bin and restore the deleted Mingwm10.dll file on your system.

Method 2 - Download Mingwm10.dll File from a Reliable Website

If you are unable to locate the missing Mingwm10.dll file in the recycle bin, then another method to fix the issue can be to download the Mingwm10.dll file from a trusted website. The reason why we say trusted is that viruses often enter computer systems when users download files from unreliable websites. So, to avoid bigger problems first make sure the site you select to download the Mingwm10.dll file is authorized and trusted.

Method 3 - Update Outdated Drivers

Hardware failure is related to outdated drivers. If the cause of the Mingwm10.dll error code is hardware failure, simply update the outdated drivers to resolve. Since the Mingwm10.dll file is used to run and load Adventures of Tintin, a gaming software program, then most probably the error is caused because of the outdated video card driver. Therefore update it to fix the issue. For this, go to the start menu, type Device Manager in the search bar. Once it opens use the driver update wizard to make updates. The wizard will walk you through the entire process, making the driver update task easy.

Method 4 - Repair the Corrupt Registry

The registry is the part that stores all the information and activities performed on your system. From important files to obsolete files it saves everything. If the obsolete files like the junk files, bad entries, invalid registry keys, and cookies are not removed from the registry frequently, these files accumulate in the registry and corrupt important system files like DLL files, popping error codes like Mingwm10.dll error. To resolve, download Restoro. It is a PC Fixer embedded with a  registry cleaner. The registry cleaner scans and removes all the obsolete files. It cleans the registry and the corrupted system files in just a few clicks, thereby fixing the problem. Click here to download Restoro to resolve the Mingwm10.dll error code on your PC

Error Code 0x8024a000 – What is it?

The error code 0x8024a000 is related to Windows Update. You might see this error when you try to update Windows from the Microsoft site to use the latest and new features and technologies. A connection interruption between your computer and the Windows Update server may be the cause of this error. Operating system overload or corrupt registry may also cause this error. Check your modem, router, cable, etc. to be sure that these components are working well. Common symptoms

• You are trying to update Windows and its components such as system driver. The process suddenly stops and shows the error code 0x8024a000.
• Your PC frequently crashes with Error 0x8024A000 when running the same program.
• Windows runs sluggishly and responds slowly to mouse or keyboard input.
• You cannot connect to the Windows update server and the update will not start.
• You may also receive the error message saying that some files could not be updated.

Solution

Error Causes

There may be various causes for this error. Some of which are:

• No Internet connection
• Windows operating system is overloaded with invalid system references
• Corrupt download or incomplete installation of Windows Update software.
• Faulty cable, router or modem
• Windows update services are missing
• The system is infected with malicious programs
• Corrupted or deleted system registry files. PC registry errors occur over time because of constant writing, editing, moving, and deleting of information and files from your computer's registry time as programs are installed, modified, and removed.

Further Information and Manual Repair

We are going to discuss some easiest ways to fix up such issues and get your PC working so that you can install new updates.

Method 1:

1. Press the Windows button + W on your keyboard
2. In the search box type “troubleshooting”
3. In the troubleshooting box, select the View all tab
4. Run the troubleshooter for these services, and then try installing updates

Method 2:

Since most of the installation-related errors can be fixed by System File Checker System File Checker is a very efficient way to fix errors. Most of the installation-related errors can be fixed by a System File Checker. To use this tool follow instructions below: Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the upper-right corner, move the pointer down, and then click Search. OR On the keyboard, press the Windows + W key. A search box will appear. Type cmd in the search box.

1. On the command prompt, type sfc/scannow
2. This will scan the system files and fix any error
3. Reboot the computer and try to install updates

OR

In the command prompt type sfc/scannow.

This will scan the system files and fix any errors. Reboot the computer and try to install updates.

Method 3:

1. Press Windows + R
2. A run dialog box will appear
3. type services.msc and press OK
4. Then in Services window, look for Background Intelligent Transfer Service. Click on it.
5. If it is the Services issue, then it will stop the service. Click on Start in the window below, and then click Apply and OK.
6. Reboot your machine and retry installing updates.

Method 4:

1. Click Start or open search box
2. Type cmd
3. Right-click on cmd in start menu and select ‘Run as Administrator’
4. Type net stop wuauserv
5. Hit Enter
6. Type ren c:windowsSoftwareDistribution softwaredistribution.old
7. Hit Enter
8. Type Exit
9. Hit Enter

Method 5:

Your PC is always accumulating junk files from normal web surfing and computer usage. If these junk files aren’t occasionally cleaned, it can cause Windows Update to respond slowly and display an error message 0x8024A000, possibly due to conflict with files or an overloaded hard drive. Cleaning up these temporary files will not only solve this problem, but it will also speed up PC performance. Follow the steps below to clean up this junk:

1. Click Start
2. Type "command" in the search box and DO NOT hit ENTER yet!
3. While holding CTRL-Shift on your keyboard, hit ENTER.
4. You will be prompted with a permission dialog box.
5. Click Yes.
6. A black box will open with a blinking cursor.
7. Type "cleanmgr" and hit ENTER.
8. Disk Cleanup will begin calculating how much occupied space you can get back.
9. The Disk Cleanup dialog box will show a series of checkboxes to select. In most cases, the "Temporary Files" category will occupy the most disk space.
10. Check the boxes of the categories you want to clean and click OK.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

If you encounter error 0x8024500C after a Windows Update or when you were trying to update Windows Store apps, read on as this post will guide you in fixing the problem. This kind of Windows Update error indicates that the Windows Update service has been blocked. Here are some suggestions you could check out to resolve the Windows Update error 0x8024500C on your Windows 10 computer.

Option 1 – Try checking the status of all the Windows Update Services

You need to check if all the Windows Update Services are up and running or not. To do so, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter to open Windows Services.
• From the list of Services, look for the following services that support Windows Update:
  • Background Intelligent Transfer Service (BITS)
  • Delivery Optimization
  • Windows Update
  • Windows Update Medic Service
• Once you’ve found them, check if they are running just fine or not. if not, you can right-click on each entry and click on Start.

Option 2 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update Error 0x8024500C. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try downloading and installing the Windows Updates manually

Error 0x8024500C might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 4 – Try checking the Registry settings

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to this registry path: HKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftWindowsWindowsUpdate
• Then double click on “DisableWindowsUpdateAccess” located at the right side of the panel and make sure that its value is set to “0”. If not, you have to change it to “0”.
• Now restart your computer and check if error 0x8024500C is now fixed or not

Option 5 – Disable the Proxy server

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again.

Option 7 – Perform a System Restore

Performing System Restore might help you in fixing the Windows Update error 0x8024500C. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

When you upgrade your Windows 7 or Windows 8.1 system to Windows 10, you’ll undergo a phase called Out of Box Experience, or simply OOBE. This phase is intended to allow users to customize their Windows 10 experience, which includes defining personal settings, creating user accounts, and more. Some users reported having issues when creating their user account during the Out of Box Experience (OOBE) on Windows 10 upgrade. Some also reported issues about non-responsive behavior (Welcome Back) page.

Solution

Error Causes

Unfortunately, there’s no known cause for this error. However, some users reported that this occurs when:

• There’s a problem with the ISO or CD used to install Windows 10
• There’s hardware malfunctioning on the computer

Further Information and Manual Repair

Your Windows 10 upgrade will not be successful if you’re not able to create a user account or finish the Out of the Box (OOBE) phase of the installation. Here are some methods that will help you fix this manually.

Method 1 – Wait and retry

Some users reported that waiting for about an hour and retrying the process again will solve this problem. It’s also recommended that you keep your computer in a ventilated place while you wait to retry the process.

Method 2 – Load default user manually

This method has 2 requirements in order to work.

1. You need to be upgrading from a previous Windows version, and
2. Your Windows was originally configured to automatically boot to desktop

If you meet these two requirements, you can solve the error by following the steps below:

1. Hold CTRL+ESC keys. Windows should load the default user after doing this step.
2. Press the Windows key + X. Then, click the Computer Management icon
3. Choose “Local Users and Groups”
4. Double click on Users
5. Right-click on the right pane, and then choose “New User”
6. Create a new user account and password

Method 3 – Power down your laptop

This method only applies if you’re a laptop user.

1. Power down your laptop
2. Remove the battery of your laptop
3. Wait for about 10 minutes
4. Connect your laptop using direct current
5. Turn on your laptop again
6. Create a new user account and log in

Method 4 – Create a local account if you’re trying to set up a Microsoft account

Instead of connecting to a Microsoft Account after the set-up, you might want to try creating a local account. To do this, follow the steps below:

1. Power down your computer if you are to set up a Local Account.
2. Disconnect your computer from the Internet, either Wired or Wireless
3. Unplug your computer, and wait for about 10 minutes.
4. Reconnect your computer and start Windows. Do NOT connect to the Internet and make sure you’re disconnected to any devices you don’t need.
5. Try creating a user account again

 If the steps above don’t work, you might want to try Startup repair.

Method 5 – Boot your computer from Windows 10 media

In order to do this step, you need to have official Windows 10 ISO files.

1. Go to the “Install Now” screen
2. Choose Repair your computer
3. Click Advanced Options
4. Click Safe Mode

After doing the steps above, there’s a chance you get an error message that says “installation cannot be completed in safe mode”. When you see this, just press Shift+F10. This will execute and open the command prompt of your computer.

 From the command prompt, you can try and create a new user account.

 For example, net user Username Password /add

 The username here should be replaced with the account name you want to add, and the Password here should be replaced with the password you want to use for the account.

 After replacing the username and password on the text, press the Enter button on your keyboard. You’ll know if the command is successful once you see the message, “The command completed successfully.”

You can now close the command prompt. Restart your computer and try to log in using the account you just created.

Method 6 – Use a powerful automated software

If all the above methods still don’t work, it might be best to try automated software to help you fix this problem.

This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe. Make use of the options given below to resolve the issues caused by NTOSKRNL.exe. 1] Scan your computer for potential malware There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:

• Tap the Ctrl + Shift + Esc to open the Task Manager.
• After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
• Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
• Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

• Tap the Win + R keys to open the Run dialog box.
• Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.

• Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
• Next, type in the command given below or copy and paste it and then hit Enter:

xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl

• After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.