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nslookup works but ping fails in Windows

nslookup is a command-line tool that helps in finding the DNS records of a website. It sends a name server query to the DNS and obtains the corresponding IP address. Aside from that, it can also perform some complex functionality such as finding details about FTP server, Mail server and many more but most of them are used by administrators. The best thing about nslookup is that it queries the DNS server directly and it does not rely on the cache.

On the other hand, there is another tool called PING that is used to verify connectivity. PING sends a packet of information to the IP address or Domain and gets back a response in the form of packets. So if everything goes well, all packets are received but if not, it will help you find out where the delay in the network exactly is. However, the ping command does not always attempt a DNS lookup which means that it might be using the DNS cache and use the IP address available in that table.

Although both nslookup and PING help you in identifying the host or IP address, however, they don’t always work and sometimes fail. So if your nslookup works but ping fails on your Windows 10 PC when querying the IP address of a website then it could be caused by many reasons. It could be that the nslookup queries work for you but when you try to use PING, it fails. For instance, if you open the abc.com website, here’s how it will look like:

nslookup xyz.com

Server: dns.company.com

Address: 192.168.1.38

C:> ping xyz.com

Ping request could not find host xyz.com. Please check the name and try again.

The domain is converted into an IP address and then data is sent to that IP address when you use PING. So when a reply comes back it means that the data is going back and forth to that domain without any problem. However, if the DNS fails to resolve the IP address of the website or if your PC does not attempt a DNS lookup, you will receive a similar error message that says, “Could not find host” and so on. To resolve this issue, here are some options that might help.

Option 1 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the issue with nslookup and PING. To do so, follow these steps:

  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 2 – Force Windows to do a DNS lookup using FQDN

  • Go to Settings > Network & Internet > Status > Change adapter options.
  • From there, right-click on the network and select Properties.
  • Next, in case you’re using IPv6, from the list of connections available in the list, select Internet Protocol Version 4.
  • Then click on Properties and click Advanced.
  • After that, switch to the DNS tab and select “Append these DNS suffixes (in order)” and click on the Add button and then add “.” as a suffix so that each time you query using PING and another tool, it will add a “.” at the end and will force the lookup.

Option 3 – Make sure that there is only one default gateway

If your computer has more than one NIC connected and there are multiple default gateways, then it will most likely create confusion which is why you need to remove the default gateway from the configuration of all NICs and make sure that there is only one default gateway.

Option 4 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the nslookup and PING issues. To do so, follow the steps below.

  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why PING fails even when nslookup works. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the issue with nslookup and PING.

Option 7 – Reinstall the Network Adapter Drivers

  • Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and select “Uninstall device”.
  • Restart your PC.

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Software review series: KRITA
Krita Desktop is a free and open-source painting application. Krita is a full-featured free digital painting studio for artists who want to create professional work from start to end. Krita is used by comic book artists, illustrators, concept artists, matte and texture painters, and in the digital VFX industry. Krita has been in development for over 10 years and has had an explosion in growth recently. It offers many common and innovative features to help the amateur and professional alike. Krita has a user-friendly interface. The dockers and panels can be moved and customized for your specific workflow. Once you have your setup, you can save it as your own workspace. You can also create your own shortcuts for commonly used tools. In addition to painting, Krita comes with vector, filter, group, and file layers. Combine, order, and flatten layers to help your artwork stay organized. There are also three different views on how to see the layers. Krita supports full color management through LCMS for ICC and OpenColor IO for EXR, allowing you to incorporate Krita into your existing color management pipeline. Open PSD files that even Photoshop cannot open. Load and save to PSD when you need to take your artwork across different programs. Krita is the only dedicated painting application that lets you open, save, edit and author HDR and scene-referred images. Furthermore, with OCIO and OpenEXR support, you can manipulate the view to examine HDR images, and use it in the most cutting-edge workflows from the film and visual effects industries.
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Removing FlightSearchApp from your computer

FlightSearchApp is a browser extension for Google Chrome. This extension claims to be a simple tool to provide updates regarding flight arrivals, flight departures, flight tracking, and access to time zone converters. However, it is a potentially unwanted program which is also known as a browser hijacker.

This extension hijacks your browser home page and search engine changing it to MyWay. While this extension is active you will see additional ads, sponsored links, and sometimes even pop-up ads appearing through your browsing sessions. It also keeps track of your browsing data, recording your browsing activity, website visits, clicks, and potentially personal information. It also adds a toolbar to the browser header which can lag the browser while also reducing usable screen size.

Several anti-virus scanners have marked this extension as a Browser Hijacker, and is therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is regarded as the internet’s constant risk that targets web browsers. It is a kind of malicious software that alters your web browser’s configuration settings so that you are redirected to websites or webpages that you had no intention of visiting. Basically, nearly all browser hijackers are made for marketing or advertising purposes. The idea would be to force users to visit particular websites which are looking to improve their visitor traffic and produce higher ad earnings. It might appear naive, but the majority of such sites are not legitimate and will pose a serious threat to your on-line safety. Some browser hijackers are designed to make certain modifications beyond the web browsers, like changing entries in the computer registry and allowing other malware to further damage your PC.

How one can know whether the browser is hijacked?

Symptoms that your browser is hi-jacked include: 1. the browser’s homepage is changed 2. you see new unwanted favorites or bookmarks added, typically directed to ad-filled or pornography websites 3. The default search page of your web browser is altered 4. unsolicited new toolbars are added to your web browser 5. many pop-up ads show up and/or your browser pop-up blocker is disabled 6. your web browser has become unstable or starts running slowly 7. You can’t access particular websites, in particular anti-virus sites.

How it infects your PC

Browser hijackers can get into a computer by some means or other, for instance via file sharing, downloads, and email too. They are generally included with toolbars, add-ons, BHO, plugins or browser extensions. Some browser hijackers spread in user’s computer systems using a deceptive software distribution technique known as “bundling” (usually through freeware and shareware). Browser hijackers may record user keystrokes to collect potentially valuable information that leads to privacy issues, cause instability on computers, significantly disrupt user’s browsing experience, and finally slow down the computer to a point where it will become unusable.

Browser hijacker removal tips

Some types of browser hijackers can be quickly removed from your PC by uninstalling malicious programs or any other recently installed freeware. At times, it can be a challenging task to identify and eliminate the malicious component since the associated file could be running as part of the operating system process. On top of that, manual removal expects you to execute many time-consuming and intricate procedures that are very hard to carry out for new computer users. You might opt for automatic browser hijacker removal methods by just installing and running an efficient anti-malware program. One of the recommended tools for fixing browser hijacker infections is SafeBytes Anti-Malware. It assists you eliminate any pre-existing malicious software on your system and provides you real-time monitoring and protection against new threats. Utilize a system optimizer along with your anti-malware to fix various registry issues, remove computer vulnerabilities, and enhance your computer's overall performance.

Virus Blocking Internet And All Anti-Malware Software? Do This!

Every malware is bad and the degree of the damage will differ greatly with regards to the type of infection. Some malware is meant to interfere with or prevent things that you wish to do on your personal computer. It may not allow you to download anything from the net or prevent you from accessing a few or all of the websites, particularly the anti-malware websites. If you’re reading this now, you have perhaps realized that a malware infection is the real cause of your blocked internet traffic. So how to proceed if you want to download and install an anti-malware program like Safebytes? There are some solutions you could try to get around with this issue.

Download the application in Safe Mode with Networking

Safe Mode is a unique, simplified version of Windows in which just bare minimum services are loaded to prevent malware and other troublesome applications from loading. If the malware is set to load immediately when PC starts, switching into this mode can prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on your keyboard just before the Windows boot screen shows up; Or after normal Windows boot up, run MSConfig, check “Safe Boot” under Boot tab, and click Apply. Once you are in Safe Mode, you can attempt to download and install your antivirus program without the hindrance of the virus. After installation, run the malware scanner to remove standard infections.

Utilize an alternate web browser to download an anti-malware program

Some malware mainly targets specific browsers. If this is your situation, use another internet browser as it could circumvent the malware. The ideal solution to overcome this issue is to opt for a browser that is well known for its security measures. Firefox contains built-in Phishing and Malware Protection to help keep you secure online.

Run anti-virus from your pen drive

Another solution is to save and run an antivirus software program completely from a USB drive. Follow these steps to run the antivirus on the affected computer system. 1) Download the anti-malware software on a virus-free PC. 2) Plug the Thumb drive into the uninfected computer. 3) Double click on the downloaded file to open the installation wizard. 4) Select the USB stick as the location for saving the software file. Do as instructed on the computer screen to finish off the installation process. 5) Transfer the flash drive from the clean PC to the infected PC. 6) Double-click the anti-malware software EXE file on the USB flash drive. 7) Hit the “Scan” button to run a full system scan and remove malware automatically.

Features and Benefits of SafeBytes Anti-Malware

In order to protect your computer or laptop from many different internet-based threats, it is important to install anti-malware software on your computer. But with countless numbers of anti-malware companies out there, these days it is tough to decide which one you should buy for your PC. Some of them do a good job in getting rid of malware threats while some will damage your PC by themselves. When looking for an anti-malware tool, purchase one which gives dependable, efficient, and comprehensive protection against all known viruses and malware. Among few good programs, SafeBytes Anti-Malware is the highly recommended software program for the security-conscious user. SafeBytes anti-malware is a trustworthy tool that not only secures your system permanently but is also extremely easy to use for people of all ability levels. Through its cutting-edge technology, this software protects your personal computer against infections caused by different kinds of malware and other threats, including spyware, adware, viruses, worms, trojans, keyloggers, potentially unwanted programs (PUPs), and ransomware. SafeBytes anti-malware provides an array of enhanced features that sets it aside from all others. The following are a few of the great ones: World-class AntiMalware Protection: This deep-cleaning anti-malware application goes much deeper than most antivirus tools to clean out your PC. Its critically acclaimed virus engine finds and disables hard-to-remove malware that hides deep inside your computer. Real-time Threat Response: SafeBytes offers completely hands-free real-time protection and is set to check, block and get rid of all computer threats at its first encounter. It will regularly monitor your pc for hacker activity and also gives end-users sophisticated firewall protection. Safe Web Browsing: SafeBytes checks the links present on a webpage for possible threats and informs you whether the site is safe to visit or not, through its unique safety rating system. “Fast Scan” Features: Safebytes AntiMalware, with its advanced scanning engine, gives ultra fast scanning which can quickly target any active online threat. Minimal CPU Usage: SafeBytes is really a lightweight application. It use up a very small amount of processing power as it operates in the background so you are free to use your Windows-based PC the way you really want. 24/7 Online Support: You may get absolutely free 24/7 technical support from their IT experts on any product queries or computer security concerns. All in all, SafeBytes Anti-Malware is a solid program since it has plenty of features and can identify and eliminate any potential threats. Once you’ve downloaded and installed SafeBytes Anti-Malware, you no longer have to bother about malware or any other security concerns. If you’re searching for the absolute best malware removal application out there, and if you don’t mind spending some money for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you want to manually get rid of FlightSearchApp without using an automated tool, it may be possible to do so by deleting the application from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser plug-ins, going to the browser’s AddOn/Extension manager and uninstalling it. You may even want to reset your home page and search providers, as well as delete temporary files, browsing history, and cookies. Lastly, check your hard disk for all of the following and clean your computer registry manually to get rid of leftover application entries after uninstalls. Please remember that only experienced computer users should try to manually edit the registry because incorrect file removal results in a serious problem or even a PC crash. In addition, some malware is capable of replicating itself or preventing deletion. Doing this in Safe Mode is advised.
Files: %PROGRAMFILES(x86)%\FlightSearch_fo %PROGRAMFILES%\FlightSearch_fo %UserProfile%\Local Settings\Application Data\FlightSearchTooltab %LOCALAPPDATA%\FlightSearchTooltab Registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msmpeng.exe Debugger = svchost.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msseces.exe Debugger = svchost.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\free.flightsearchapp.com HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings WarnOnHTTPSToHTTPRedirect = 0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings WarnOnHTTPSToHTTPRedirect = 0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore DisableSR = 1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ekrn.exe Debugger = svchost.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msascui.exe Debugger = svchost.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run 3948550101 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run xas HKEY_CURRENT_USER\Software\free.flightsearchapp.com
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How to Resolve HP Printer Spooler Not Running Error

HP Printer Spooler Not Running - What is it?

If you have the HP printer, then you may come across this error. HP Printer Spooler not running errors does not mean there is anything wrong with your printer. It indicates printer driver issues.

Solution

Restoro box imageError Causes

There can be multiple causes behind the HP printer Spooler not running error code such as:
  • The poor or unsuccessful printer driver installation
  • Invalid registry entries
Though this is not a critical error code as it does not pose serious damage threats to your PC, however, it is advisable to resolve it as it can cause you a great deal of inconvenience especially if you want to take out printouts every now and then.

Further Information and Manual Repair

Here are some ways you can try to resolve HP Printer Spooler Not Running Error on your system: 1. Reinstall the HP Printer driver on Your System
  • Simply go to the control panel and then click on the Device Manager option
  • Once you click it you will see details pane with a list of devices. Now simply click on the printer, to reinstall the driver software.
  • Double click on it to open the properties dialog box
  • After that click on the driver tab and then click update driver
Once you update the driver, try using the Printer to see if it works. Sometimes you may come across a pop-up displaying the following message: ‘Driver installed correctly, Device is ready to use however, you may not see the printer under the printer’s pane. This triggers registry issues. 2. To resolve registry issues, install Restoro on your system. This is a highly functional registry cleaner integrated with a powerful antivirus. It helps resolve registry issues, malware, and guarantees system optimization. This feature-filled tool is the answer to all your PC-related issues. Restoro is a next-generation PC repair software that extends outstanding usability and helps PC users resolve errors efficiently. Its simple navigation and user-friendly interface make it so easy to use that even novice users can also work around it and repair issues without any hassle or difficulty. It’s a smart and intuitive in-built registry cleaner that wipes out all the unnecessary and obsolete files on your hard disk. This includes junk files, internet history, invalid registry keys, and files from the uninstalled old program versions. Sometimes the files from the uninstalled programs hamper your ability to update new program versions thus leading to unsuccessful driver installation. Nonetheless, all such files are removed in seconds with this helper and you are then ready to reinstall the driver. This registry cleaner cleans the clutter from your hard disk and optimizes your system's speed, lowering your PC boot time significantly. Total System Care can be used on all Windows versions To fix the HP printer spooler not running error on your computer, simply click here to install Restoro. Run it to scan for the error and fix it in seconds. Once the issue is resolved, update the printer driver. You’ll see the driver will be updated successfully and the HP printer will also appear in the printer’s panel. By installing Restoro on your system, you can also resolve several other issues like privacy errors triggered by malware and virus infections. With this tool, you will not have to download and run a separate anti-virus on your system.
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Disk Cleanup is stuck on Update Cleanup
There is a built-in tool in Windows 10 the Disk Cleanup Utility which can help you restore hard disk space by removing temporary files, Thumbnails, old Windows files, Windows Upgrade logs, Delivery optimization files, and many more. However, from time to time, this built-in tool also experiences some issues. One of these issues is when it gets stuck on Windows Update Cleanup. Read on to find out what you can do in such a case. When the Disk Cleanup Utility is stuck on the Windows Update Cleanup, the process could be slow and take a long time to complete when purging the files. If this happens, click on Cancel to close the dialog box. After that, try running the Disk Cleanup Tool again as administrator and check if the files that you want to clean is still there or not. If it isn’t there, then this means that the cleanup has been done, otherwise, you need to refer to the options given below.

Option 1 – Try to manually delete the contents in the SoftwareDistribution folder

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 2 – Try to manually delete the contents of the Windows.old folder

The Windows.old folder is the one that holds the older version of Windows when you upgrade. It comes really useful when you want to revert to the previous version of Windows 10. Thus, you can delete the Windows.old files in case the cleanup tool is stuck.

Option 3 – Try running Disk Cleanup in a Clean Boot State or Safe Mode

Another thing you can try is to restart your computer in a Clean Boot State or Safe Mode. Chances are, there are some programs that are preventing the Disk Cleanup Utility tool to run properly. After you restart your computer in a Clean Boot State or Safe Mode, try to run the Disk Cleanup tool again and then see if it now works or not.

Option 4 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing this issue. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Run the DISM tool to fix the corruption in the Component Store

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Wdf01000.sys Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
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Fix SAFE_OS phase error in Windows
As of late, users have been reporting about getting an error saying, SAFE_OS phase error during Replicate_OC operation when they tried to upgrade their Windows 7 or Windows 8.1 computers to Windows 10. Although the error code in this problem could vary, in this situation, it states:
0xC1900101 – 0x20017, The installation failed in the SAFE_OS phase error during Replicate_OC operation
To fix this issue, you need to follow the given options below. But before you do, you need to create a System Restore point first so that if anything goes wrong, you can always undo the changes you’ve made.

Option 1 – Try to change the Windows 10 installation

According to security experts, one of the main causes of this error is the KB3064209Windows Update. This particular update is the one responsible for updating the CPU Microcode for processors made by Intel. Thus, if you don’t use an Intel processor, you can skip this option and proceed to the next one. However, if you use Intel, make sure to follow the instructions in this option carefully. Take note that in this solution, C: partition is referred to as the OS Partition while H: partition is referred to as the USB Pen Drive.
  • First, you need to download the Windows 10 ISO from the Windows 10 Media Creation tool and then copy its contents to the Pen Drive H.
  • Next, tap the Win + X keys and click on the Command Prompt (Admin0 option. If a User Account Control appears, simply click Yes.
  • After opening Command Prompt, type the following command:
dism /Mount-Image /ImageFile:H:sourcesboot.wim /index:1 /MountDir:C:UsersUserDesktopmount
  • Now navigate to the following path in the Windows File Explorer:
C:UsersUserDesktopmountWindowsSystem32mcupdate_GenuineIntel.dll
  • From there, right-click on the file named “mcupdate_GenuineIntel.dll and click on Properties.
  • Next, go to the Security tab and click on Advanced. In the Advanced section, change the Owner to your User Account and click OK.
  • And then back to the Security tab, click on the Edit button and check on Full control to make sure that your User Account has all the privileges.
  • Now click on Apply and then OK.
  • After that, delete the file you saw earlier which is named mcupdate_Genuine.dll.
  • Then close all the Windows File Explorer instances and go back to the Command Prompt window and unmounts the image you mounted before by typing the following command:
dism /Unmount-Image /MountDir:C:UsersUserDesktopmount /commit
  • Afterward, repeat the steps from mounting up until here for these files:
    • wim /index:2
    • wim /index:1
    • wim /index:2
  • Now delete the mount folder and remove the USB Pen Drive and then boot with the installer.

Option 2 – Try to perform a Disk Cleanup

Chances are, some unnecessary files in your computer might be interrupting the installation process which explains why you’re getting SAFE_OS phase error during Replicate_OC operation instead so you need to perform a Disk Cleanup in order to fix the problem.

Option 3 – Try updating all your drivers

Every now and then, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the SAFE_OS phase error during the Replicate_OC operation. To fix the problem, you need to update all your drivers. Follow the steps below to update your drivers.
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 4 – Try to update your system’s BIOS

Aside from outdated drivers, outdated BIOS could also be the reason why you’re getting the SAFE_OS phase error during Replicate_OC operation which is why you need to update your system’s BIOS in order to resolve the issue.

Option 5 – Try checking the Windows Services status

  • In the Cortana search box, search for “Services” and then click on the Services icon.
  • After that, the Services utility will be opened in a new window.
  • Next, look for the following services:
    • BITS (Background Intelligent Transfer Service)
    • Windows Update Service
    • Cryptographic Service
  • Then right-click on each one of the services and click on Properties. From there, select Automatic from the drop-down of the Startup Type menu.
  • Now click on OK for each one of them and restart your PC to apply the changes made.

Option 6 – Try to check the RAM modules

There are many times when all the components of the RAM weren’t able to be used by the computer so you need to check the RAM modules.
  • You need to first turn off your PC and then take out your RAM physically.
  • Next, clean it with a soft cloth and blow some air into the RAM slot in the motherboard.
  • After that, put your RAM back in the same slot.
  • Then try updating your computer system again.
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Fixing the Port in use, please wait
Recently, a number of Windows 10 users reported an issue wherein they try to print from their PCs but were unable to and got an error message instead that states, “Port in use, please wait”. However, no matter how long they waited, nothing changed and they were still unable to print from their computers. On the other hand, when some of the users attempted to print wirelessly from their mobile devices, the printing continues which indicates that there is some issue between the computer and the printer. So if you are one of the users who are currently facing this problem, then this post should help. To fix this issue with your Printer, here are some possible fixes you can try that might work.

Option 1 – Run the Printer Troubleshooter

The first thing you can do to fix the “Port in use, please wait” error is to run the Printer Troubleshooter. This built-in troubleshooter in Windows 10 can help you fix most print issues. It checks if you have the latest printer drivers and then tries to fix and update them automatically. Aside from that, it also checks if you have connectivity issues or if the Print Spooler and the required Services are running fine. To run it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try selecting the correct port for your Printer

If the first two options given above didn’t work, then maybe it’s time to select a correct port for your printer since the wrong port has been selected which is why you’re getting the “Port in use, please wait” error.
  • Open “Devices and Printers” from the Start search.
  • Next, look for your printer from the list of devices and right-click on it, and then select Printer Properties.
  • Now go to the Ports tab under the newly opened Properties window and make sure that the port type matches the connection on the list of ports currently in use.
Note: If your printer is using a USB connection then the port should have a USB or DOT 4 in its description but if your printer is using a network connection then it should have the following description:
  • WSD
  • Network
  • IP
And if you notice that there are several listings for the same type of port, you have to change the selection to a different one and then click the OK button to save the changes made.
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Rebuild Search Index in Windows 10
If by any chance your search result in Windows is misleading, missing, or incorrect then it is a high probability that your search index is out of date. To repair this issue follow this guide step by step. Please take note that rebuilding the whole search index can take a long time on some systems depending on the size of the index itself, CPU speed, HD speed, etc. Sometimes it can take even hours on large drives. First, press ⊞ WINDOWS + R to open the run dialog and type in it Control panel to open the control panel. keyboard with windows and r markedrun dialog with control panel typed in Once you are in the control panel, switch your view to large icons and locate Indexing options. Control panel with indexing options selectedInside indexing options, click on advanced. indexing options advanced button markedIn advanced options click on the rebuild and confirm. indexing options rebuild button markedLeave your computer to finish and your searches should be working fine now.
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Windows keyboard language changes on its own
If you have multiple keyboards, things can get quite tricky. There are times when the keyboard language changes on its own since the keyboard changes while you are typing. The thing is, the keyboard changes because sometimes we accidentally tap shortcuts like Win key + Space key or Alt + Shift or Ctrl + Shift which changes the keyboard pairs or language. Thus, if your keyboard language changes on its own, there are two ways to resolve it. First, you have to make sure that Windows 10 does not add keyboards without your permission. Second, you have to make sure that the shortcut keys don’t change the keyboard language. This second option is what we’re going to discuss in this post. You need to first set a different input method for each app window. To do that, you have to disable the change in layout. Refer to these steps:
  • Go to Settings > Language and input.
  • Next, type “switching input methods” to open the Advanced keyboard settings with this option inside.
  • After that, select the checkbox labeled as “Let me set a different input method for each app window” and then click the Save button.
  • Restart your computer.
Now that you’ve disabled the change in layout, you now have to find the keyboard settings. Just go to Settings > Devices > Typing > Advanced Keyboard settings. From there, you have the option to select which keyboard is going to be used for any app. When you change the keyboard every time you use an app, usually, Windows remember it so that you won’t have to set it up all over again. In addition, the Advanced keyboard settings page also allows you to override the default input method which could be different from the first one in your language list. Aside from that, there is also a Language bar option that comes in handy as you can quickly switch between keyboards. And if you removed it, you have the option to restore the language bar back as well. Now all that’s left for you to do is to change the Language Settings under the Administrative tab. A user from a forum that came up with this solution, reported that the issue occurred when he started typing in some program with non-Unicode characters which caused Windows to use the default system local language to interpret these characters even though the language is unavailable in the Language bar. To change the Language Settings under the Administrative tab, follow these steps:
  • Go to Settings > Time and Language > Language > Administrative language settings.
  • After that, click on Copy Settings under the Administrative tab.
  • Now make sure that all the Display language, Input language, and Format are English (United States) or any language you prefer.
  • Then mark the two checkboxes in “Copy your current settings to Welcome screen and system accounts & New user accounts”.
  • After that, click OK and then exit.
Note: You also have the option to disable those shortcut combinations which can change your keyboard settings accidentally.
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Error: 0x80070035. Network path was not found
As you know, Windows allows you to share files between systems that are on the same network even though they are not connected physically. All you have to do is to make sure that the folder administrator allows access to the intended use and that your computer should be connected to the internet. Once you meet these conditions, you can share files between systems. However, recently a number of users reported that despite fulfilling these conditions, they end up getting errors instead when they try to access the shared drive. The error states:
“Error code: 0x80070035. The network path was not found.”
One of the common causes of this error is the antivirus program or the Firewall installed on your computer. It could also be that the drive is not shared in the first place or there are some issues with your network drivers. Whichever the case is, here are some potential fixes you need to check out to fix the Error code: 0x80070035.

Option 1 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error code: 0x80070035 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 2 – Check if the drive is shared

Before you further troubleshoot the problem, make sure that the drive you are trying to access is shared first. To do so, follow these steps:
  • Right-click on the folder and select Properties.
  • Go to the Sharing tab and check the status of the Network File and Folder Sharing.
  • And if the status is “Not Shared”, you need to select Share.
  • Next, select the intended Network User for sharing the file and choose the permission level for the user.
  • After that, click on the Apply and OK buttons to save the changes made. You or the intended user should now be able to access the shared folder or file.

Option 3 – Try to ping the IP address of the targeted computer

Even though the shared folder or file is shared correctly, it is possible that the network channel is not connected properly which is why you have to test it by pinging the IP address of the targeted computer from the primary computer.
  • Tap the Win + R keys to launch the Run dialog box.
  • Type “cmd” in the field and tap Enter to open Command Prompt.
  • Next, type the “ipconfig/all” command and tap Enter to execute it. This will populate various details.
  • From the given details, take note of the IPv4 address.
  • Afterward, open Command Prompt on the primary computer and then type the “ping <IPv4 address of the target computer>” command and hit Enter.
  • Now check if you get 4 confirmation replies or not. If not, you can try to access the Network Adapter Troubleshooter.
To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 4 – Verify if Network Discovery is enabled

All you have to do is go to Start > Settings > Network & Internet and from there, click on the “Change connection properties” option and shift the radio button for Network profile to Private. After that, check if folder sharing is now working.

Option 5 – Try to modify the Network Security settings

There are times when the Network Security settings interfere with the folder or file sharing process. And if that’s the case, you can modify it to resolve the problem. How? Refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “secpol.msc” in the field and tap Enter to open the Local Security Policy manager window.
  • After that, go to Local Policies > Security Options located on the left pane.
  • Next, double click on Network security: LAN Manager authentication level in the right pane to open its Properties.
  • And then select the “Send LM & NTLM-use NTLMv2 session security if negotiated” option from the drop-down menu.
  • Now click on Apply and OK buttons to save the changes made.
  • Reboot your computer.

Option 6 – Try to enable NetBIOS over TCP/IP

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “ncpa.cpl” in the field and tap Enter to open the Network Connections window.
  • After that, right-click on your network and select Properties.
  • Next, double click on Internet Protocol Version 4 and click on the Advanced button.
  • From there, go to the WINS tab and shift the radio button to Enable NetBIOS over TCP/IP.
  • Now click OK to save the changes made and then restart your computer.

Option 7 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing Error code: 0x80070035, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter driver, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
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Setting a Static IP Address in Windows 10
If you are having issues with your network connection and you have it configured to DHCP, then you shouldn’t have any issues in figuring your IP address out. If you want to prevent conflicts between network devices and enable their easy management, then you have to set a static IP address in your Windows 10 computer, worry not for this post will show you how it’s done. The IP addresses for computers are usually configured to the Dynamic Host Configuration Protocol or DHCP automatically by the respective router. This is really convenient since the devices instantly connect to your network and through this, you can save yourself the trouble of configuring the IP address for each new device manually. However, there’s a shortfall in the process – the computer’s IP address can change every now and then. Moreover, you might also find it a lot easier to share a printer or configure a Port forwarding when you set a static IP address. There are three ways to do it – you can set it via Control Panel or Windows Settings or using Windows PowerShell. For more details, follow the options provided below.

Option 1 – Set a static IP address via Control Panel

  • Right-click on the network or Wi-Fi icon located in the Taskbar.
  • Then select the “Open Network and Internet settings” option from the given list of options.
  • Next, go to Wi-Fi settings and scroll down until you see the “Related Settings” section. Here, click on the “Change adapter options” link which will open a new window that will direct you to the Network Connections section of the Control Panel.
  • After that, right-click on the network connection you want to set a static IP address for and then select the Properties option.
  • Then select Internet Protocol Version 4 (TCP/IPv4) under the Networking tab and click the Properties button.
  • Now switch the selector to the “Use the following IP address” option and make the entry for the following fields that correspond to your network setup.
    • IP address (Find it using the “ipconfig /all” command)
    • Subnet Mask (On a home network, it is 255.255.255.0)
    • Default Gateway (It is your router’s IP address.)
  • Then check the “Validate settings upon exit” option to help Windows check your new IP address quickly as well as the other relevant information to make sure that it’s working.
  • Once you’re done, click the OK button and close the network adapter’s properties window.

Option 2 – Assign Static IP address using Settings

  • First, click on the gear icon for Settings and select the Network & Internet tab.
  • Next, select Wi-Fi > Current connection where you’ll have to select the network connection your computer is connected to.
  • After that, scroll down until you reach the IP settings section and then click the Edit button.
  • Now click the drop-down arrow when the IP settings window pops up and select the Manual option.
  • Now turn on the IPv4 toggle switch and set the static IP address. You also have to set the Subnet prefix length (subnet mask). For instance, if your subnet mask is “255.255.255.0”, then the subnet prefix length in bits should be 24.
  • Afterward, configure the Default Gateway address and the Preferred DNS address and then save the changes you’ve made.

Option 3 – Assign the static IP address using Windows PowerShell

  • In the Start Search, type “PowerShell” and right-click on Windows PowerShell from the search results to open PowerShell with admin privileges.
  • After that, enter this command to view your computer’s current network configuration: Get-NetIPConfiguration
  • Next, take note of the following information:
    • InterfaceIndex
    • IPv4Address
    • IPv4DefaultGateway
    • DNSServer
  • Once you’re done, execute this command to set a static IP address: New-NetIPAddress -InterfaceIndex 15 -IPAddress 192.168.29.34 -PrefixLength 24 -DefaultGateway 192.168.29.1
  • Afterward, change the default gateway with the default gateway address of your network and make sure that you change the InterfaceIndex number with the one that corresponds to your adapter and IPAddress with the IP address you want to assign to your computer.
  • Now execute this command to assign a DNS server address: Set-DnsClientServerAddress -InterfaceIndex 4 -ServerAddresses 10.1.2.1
  • Finally, save the changes you’ve made and restart your computer.
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