Logo

How to Repair Windows 10 Error 0x800ccc13

Error Code 0x800ccc13– What is it?

0x800ccc13 is an error message related to sending email using Outlook. Many people are receiving this error after making an upgrade from Windows 7 or Windows 8.1 to Windows 10. The error message appears when you try to send an email message with the use of a POP3 account or an IMAP account in an Outlook profile that has an Exchange Server 2010 mailbox configured. A common complaint would be: Since upgrading to Windows 10 I cannot send email from Outlook 2013. Mail stays in the Outbox, and I get: Error 0x800CCC13. Cannot connect to the network.

Symptoms

This problem may arise under the following situations:

  • You are using Microsoft Office Outlook in online mode to connect to a Microsoft Exchange Server 2010 mailbox
  • When you add an additional POP3 or IMAP account in the same Microsoft Outlook profile
  • You are sending an attachment through email.
  • You try sending an email by selecting POP3 or IMAP account as the sender

During these circumstances, the email message stays in the Outbox and you receive the following error message:

Task '<the POP3 account or the IMAP account> - Sending' reported error (0x800CCC13): 'Unable to connect to the network. Check your network connection or modem.'

Solution

Restoro box imageError Causes

Error Code 0x800ccc13 occurs because the system files in Windows 10 during the upgrade became corrupted and most likely caused authentication issues. It can happen with any version of Outlook. Damaged data files will also cause error code 0x800ccc13 to manifest. Overall, the corruption of the Microsoft Windows System could be a result of an installation partially done (or an incomplete one), deletion of any application or hardware erroneously, and or malware or adware infestation.

Further Information and Manual Repair

Method 1:

Use the Windows System File Checker to repair corrupted files

Verify that your SMTP, username, and password settings are correct. Now, in order to correct missing or corrupt Windows System files, try the following solution by running a command. This is known as the System File Checker. Follow the steps below to invoke the program using a command prompt command:

  1. At first, you need to open the command prompt. To do so, right-click the Windows button in the bottom left of the screen, and select Command Prompt (Admin).
  2. Now, enter the following command

sfc/scannow

When it is done, a message will confirm that Windows found some corrupt or missing files and it has successfully repaired those.

Check the Outlook and see if your emails are sending.

If the problem persists, don’t worry there is another way to solve this. Users have found another command helpful is using the NetShell utility from the command prompt, which is similar to the above solution.

  1. Open the Command prompt by Right-clicking the Windows button in the bottom left of the screen and select Command Prompt (Admin).
  2. Enter the following command

netshwinsosk reset

This helpful command will reset the network adapter to its default settings. Hope this will solve your problem. If not, you may want to try the Method 2 listed below.

Method 2:

For this method, you need to consider the following things:

  • Are you using POP3, IMAP, or Exchange server for your email account?
  • How many email accounts have you configured in your Outlook?
  • Is there an undelivered email stuck in your Outbox?
  • If you are trying to send an attachment, what is the size of the attachment?

Try the following:

  1. Move or delete any undelivered email that is stuck in the Outbox folder, and then try sending an email and verify the result
  2. Start Outlook in Safe Mode by following the instructions below

Hold down Windows key + R.

Copy this command Outlook /safe Note, there is a space between Outlook and /

Paste it in the open box and press Enter

If Outlook in Safe Mode works, disable the add-ins by following the steps below and determine if the problem is caused by add-ins.

  • Click File menu, click Options, Add-ins, Go button beside Manage Com-in Add.
  • If there are add-ins listed, clear the checkbox.
  • Close Microsoft Office and restart it.
  • Disable the add-ins one at a time. Now, restart Outlook and repeat the procedure once more. If the problem appears again, it will help you find which add-in is causing the problem.
  1. Start the computer using the clean boot. Now, try to send an email and see the result.
  2. If the problem still lingers, create a new profile and configure the email account.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

How to Fix the Sysfader iexplore.exe Application Error

The Sysfader iexplore.exe Application Error - What is it?

To understand Sysfader iexplore.exe application error, first, it is important to learn what is Sysfade.exe file. Sysfader.exe is basically an IE (Internet Explorer) application file that provides cool animation effects. These animation effects include fading menus in and out, animated windows and etc. It is responsible for the graphical enhancements for animated pages. The Sysfader iexplore.exe application error occurs when this file fails to execute properly and open animated websites on Internet Explorer. The error code is displayed in the following format:

“SysFader: iexplore.exe – Application Error The instruction at “0×00000000″ referenced memory at “0×00000000″. The memory could not be “read”.”

Solution

Restoro box imageError Causes

The Sysfader iexplorer.exe application error may be triggered due to many causes. These include:
  • Sysfader.exe file corrupted by malware and spyware
  • Recently upgraded Internet Explorer which resulted in the Sysfader iexplorer.exe application error due to incompatibility issues with the system program.
  • Issues with IE configuration
  • Damaged registry files
  • Damaged DLL files
  • Obsolete and bad registry entries
Due to Sysfader iexplorer.exe application error, your Internet Explorer browser may crash. Furthermore if the error is not fixed timely, it may result in even more severe PC problems like system slowdown, system crash and failure. This happens especially when Sysfader iexplorer.exe application error is related to the registry. The registry saves all the activities performed on the computer. This also includes junk files, invalid registry entries, bad registry keys, cookies, temporary internet files, and files of the programs uninstalled. If the registry is not cleaned frequently, these obsolete files overload the RAM causing great deal of damage to the registry. When you try to upgrade your browser, the installation fails and results in browser incompatibility issues because of the previous files of the uninstalled program saved in the registry. Furthermore, the error code may also pop up due to the Sysfader.exe file corrupted by malicious software like spyware and adware on your system if you don’t run an antivirus on your system regularly.

Further Information and Manual Repair

To prevent IE web browser and your PC from coming crashing, here are some solutions that you can try to resolve the Sysfader iexplorer.exe application error:
  1. Repair and restore the registry by changing the configuration settings in the Registry Editor Window. This is accessible by typing ‘Regedit’ in the Run window. However, to edit the configuration settings manually and restore the registry, you should be technically sound. If not then making the changes would be slightly complex and time-consuming for you.
  2. However, another alternative to this is to download Restoro. Restoro is a powerful, advanced, and highly functional PC repair tool that includes multiple utilities such as a registry cleaner and a system optimizer. The registry cleaning feature scans your entire PC for registry issues triggering error codes like Sysfader iexplorer.exe.It wipes out all the unnecessary and obsolete files and fixes the damaged dll files thus simultaneously restoring the registry. The antivirus utility scans for and removes viruses and spyware from your PC which as we explained earlier could be the reason for Sysfader error code.
With Restoro, it takes only a few seconds to resolve this error and repair the registry. If you have system slowdown issues, it takes care of that too. It has simple navigations and a user-friendly interface which makes it very easy to operate even if you are not technically sound. It is safe, efficient, and compatible on all Windows versions including Vista, XP, Windows 7, 8, 8.1, and 10. Click here to download Restoro and resolve Sysfader iexplorer.exe application error on your PC today!
Read More
How to remove Sadooma from your PC

Sadooma is a Browser Extension for Google Chrome. This extension offers users the ability to search for any trending news on the web.

This extension changes your default search engine to Yahoo, and while active it changes the displayed ads on your browser, allowing it to make revenue on every ad you click. While this is not inherently malicious, the extension redirects your search to its servers first before forwarding it to yahoo and displaying search results. The information that is sent back to the servers contains your browsing data & visited web pages. As this represents a security and privacy risk, Sadooma is classified as a browser hijacker for its potentially unwanted functions and poor user experience. From the Author:
We’ve got what you need! If you are like us, addicted to interesting viral content, you’ve reached the best place for this. Sadooma will help you to find what is trending right now on the internet in an easy and immediate way. Privacy – We don’t share your information with others. Trending Content – New viral content every day Up to Date – We update sources to keep things fresh. Made with Love – Our content is safe and suitable for all ages.

About Browser Hijackers

Browser hijacking is a type of unwanted software, commonly a browser add-on or extension, which then causes modifications in the web browser’s settings. Browser hijackers can do more than simply modifying home pages. It redirects you to the sponsored sites and inserts advertisements on the internet browser that helps its creator generate earnings. A lot of people think that these types of sites are legitimate and harmless but that is not true. Nearly all browser hijackers pose an existent threat to your online safety and it is vital to classify them under privacy dangers. In a much worst case, your web browser could be hijacked to download malicious software that will do a lot of damage to your computer.

Indications of browser hijack

There are many symptoms that point to a browser hijacking: you see unauthorized modifications to your web browser’s homepage; you get re-directed to sites you never intended to visit; default web engine is modified; you’re getting browser toolbars you haven’t noticed before; your internet browser will display constant pop-up windows; your web browser starts running slowly or presents frequent errors; You can’t access certain websites, particularly anti-virus websites.

How they get into your computer or laptop

Browser hijackers infect computers via malicious email attachments, downloaded infected computer files, or by visiting infected sites. Many web browser hijackings originate from add-on software, i.e., browser helper objects (BHO), toolbars, or extensions added to web browsers to give them extra features. Browser hijackers sneak to your computer along with free software application downloads that you unknowingly install alongside the original. An example of some well-known browser hijacker includes Conduit, Anyprotect, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, but the names are regularly changing.

Removal

Certain browser hijacking could be quite easily stopped by finding and removing the corresponding malware application from your control panel. But, the majority of hijackers are really tenacious and require specialized applications to remove them. You should think about undertaking manual repairs only if you’re a tech-savvy individual, as potential risks are associated with fiddling with the system registry and HOSTS file. You might opt for automatic browser hijacker removal methods by simply installing and running a reliable anti-malware application. One of the top tools for correcting browser hijacker malware is SafeBytes Anti-Malware. It can help you remove any pre-existing malware in your computer and gives you real-time monitoring and protection from the latest internet threats. Together with the anti-malware tool, a system optimizer will help you in removing all linked files and modifications in the computer registry automatically.

What To Do When You Cannot Install Any Antivirus?

All malware is inherently dangerous, but certain kinds of malware do a lot more damage to your computer than others. Some malware variants modify internet browser settings by including a proxy server or change the computer’s DNS configurations. In such cases, you’ll be unable to visit some or all websites, and thus unable to download or install the required security software to clear out the computer virus. If you are reading this, you may have infected by a virus that prevents you from downloading computer security software like Safebytes Anti-Malware. Although this sort of issue will be difficult to circumvent, there are some steps you can take.

Make use of Safe Mode to resolve the problem

In Safe Mode, you could adjust Windows settings, un-install or install some programs, and eliminate hard-to-delete malware. If the malicious software is set to load immediately when the computer starts, switching into this mode may well prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is starting up or run MSCONFIG and locate the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to download and install your anti-malware software program without the hindrance of malicious software. After installation, run the malware scanner to eliminate most standard infections.

Switch to some other browser

Malicious code may exploit vulnerabilities on a specific internet browser and block access to all anti-virus software websites. When you suspect that your Internet Explorer happens to be hijacked by a computer virus or otherwise compromised by hackers, the best plan of action is to switch to a different internet browser such as Google Chrome, Mozilla Firefox, or Apple Safari to download your chosen security application – Safebytes Anti-Malware.

Install and run anti-virus from your Thumb drive

Another solution is to save and run an antivirus program entirely from a USB drive. Try these simple actions to clear up your infected PC using a portable antivirus. 1) Make use of another virus-free PC to download Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) Select the drive letter of the flash drive as the location when the wizard asks you where you would like to install the anti-virus. Follow the on-screen instructions to finish the installation process. 5) Remove the pen drive. You may now use this portable anti-malware on the infected computer. 6) Double click the Safebytes Anti-malware icon on the flash drive to run the program. 7) Run Full System Scan to identify and get rid of all kinds of malware.

Let's Talk About SafeBytes Anti-Malware!

If you are looking to download the anti-malware program for your computer, there are several tools in the market to consider however, you cannot trust blindly anyone, no matter whether it is paid or free program. Some of them do a great job in getting rid of malware threats while some will affect your PC themselves. You have to purchase a tool that has got a good reputation and detects not just viruses but other sorts of malware as well. One of the recommended tools by industry analysts is SafeBytes Anti-Malware, the safest program for Microsoft Windows. SafeBytes anti-malware is a powerful, very effective protection software made to assist users of all levels of IT literacy in finding and removing malicious threats out of their personal computers. Using its cutting-edge technology, this application will help you get rid of several types of malware including computer viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers. There are many great features you’ll get with this security product. Below are some of the highlighted features included in the tool. Real-time Threat Response: SafeBytes provides round-the-clock protection for your PC restricting malware intrusions instantly. It will regularly monitor your laptop or computer for hacker activity and also provides users with advanced firewall protection. World-class AntiMalware Protection: Safebytes is made on the best virus engine in the industry. These engines will find and get rid of threats even during the early phases of a malware outbreak. Faster Scanning: This software has got one of the quickest and most effective virus scanning engines in the industry. The scans are very accurate and take a short amount of time to complete. Safe Web Browsing: SafeBytes provides an instant safety rating on the web pages you are about to check out, automatically blocking unsafe sites and make sure that you’re certain of your online safety while browsing the net. Lightweight Tool: SafeBytes is a lightweight and user-friendly anti-virus and antimalware solution. Since it uses minimal computer resources, this application leaves the computer’s power exactly where it belongs to: with you actually. 24/7 Online Technical Support: You could get high levels of support round the clock if you’re using their paid software. To sum it up, SafeBytes Anti-Malware is pretty great for securing your laptop or computer against all sorts of malware threats. There is no doubt that your computer will be protected in real-time as soon as you put this software to use. So if you’re trying to find a comprehensive antivirus program that’s still simple enough to use, SafeBytes Anti-Malware is exactly what you will need!

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use malware removal software and prefer to eliminate Sadooma manually, you could do so by going to the Add/Remove Programs menu in the Control Panel and removing the offending software; in cases of browser add-ons, you may uninstall it by visiting the browser’s Add-on/Extension manager. You might even want to reset your browser settings, as well as clear your web browser cache and cookies. In order to ensure the complete removal, manually examine your hard disk and registry for all the following and eliminate or reset the values as needed. However, editing the Windows registry is actually a complicated job that only advanced users and professionals should try to fix it. In addition, certain malicious programs have the capability to defend against its deletion. You are encouraged to do this procedure in Safe Mode.
Files: %USERPROFILE%\AppData\Local\Google\ Registry: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
Read More
How to Fix ACPI_BIOS_ERROR in Windows 10
BSOD or Blue Screen of Death errors are one of the most common errors you can encounter on your Windows PC. One of these BSOD errors is the “ACPI_BIOS_ERROR”. If you suddenly get this error, it means that there is some problem in booting the operating system from your hard drive or Windows was not properly installed on your PC. In addition, this error could also mean that there is something wrong with the CMOS battery located in the motherboard. Unlike other BSOD errors, the workaround for this error is a bit different as these workarounds require a bit more expertise in updating the BIOS as well as setting the correct boot configuration. If you know are capable enough in troubleshooting the problem, refer to the instructions laid out below to fix the BSOD “ACPI_BIOS_ERROR”.

Option 1 – Try to remove the SSD and update the BIOS

The first thing you have to do is to check the primary storage devices on your PC. If you have just installed a new hard drive or SSD recently on your computer, then it’s most likely the cause of the BSOD error. Moreover, you should also ensure that your BIOS is up-to-date to the latest available build.
  • Remove the SSD/HDD and inject a different HDD that was already preinstalled in your Windows PC.
  • After that, update the BIOS to the latest available build. After updating it, insert the old SSD/HDD and then try to boot your PC again. The problem should be fixed now. If not, refer to the next given option.

Option 2 – Try to check the CMOS battery and reset the CMOS module

As mentioned earlier, the CMOS battery might also be the one that’s causing the problem. It is a physical component of the motherboard and is a memory chip that contains all the settings configuration on your computer and is also powered by a battery. So if your battery loses power, the CMOS will be reset and as a result, all the configurations will be gone as well. It is also possible that the CMOS module is not properly working and every time things are saved, they are properly written due to the battery. That’s why you have to consider changing the CMOS battery and see if it fixes the problem. In addition, you also have to make sure that you completely reset the CMOS module and then try booting your PC again.

Option 3 – Try to check the BIOS settings

If the BIOS settings are incorrect, chances are that’s the reason why you’re getting the “ACPI_BIOS_ERROR” BSOD error. Every BIOS has different settings which you can make use of to enhance your computer experience. So make sure that your BIOS is up-to-date and that the settings are in accordance with your requirement. Another thing you can try is to disable the Legacy USB and the Legacy BIOS in the BIOS settings if you are trying to install a 64 bit Windows version. Make sure that you also enable AHCI before plugging in the installation drive on your PC. Moreover, ensure that your PC is using IDE or Integrated Drive Electronics mode instead of SATA or Serial Advanced Technology Attachment. Aside from that, try to check the extracted setup if it is in NTFS format, if it is, you should extract the ISO in FAT32 and use it to install Windows.

Option 4 – Try to reset the ACPI Compliant Control Method

ACPI or Advanced Configuration and Power Interface provide an open standard that operating systems can use to detect hardware, perform power management, as well as monitor the status of your device and provide information for other processes. Chances are, there are some misconfigurations with this module on your PC that lead to believing that there is no battery present. That’s why you need to reset it and see if it fixes the BSOD error or not.
  • Boot your PC into Safe Mode.
  • Tap the Win + R keys to open the Run dialog box.
  • Type in “devmgmt.msc” in the field and tap Enter to open the Device Manager.
  • After opening the Device Manager, go to the “Batteries” section and click it to expand it and then right-click on the “Microsoft ACPI-Complaint Control Method Battery” option and click on Uninstall.
  • After you disable the module, click on any empty space and then click the “Scan for hardware changes” option.
  • Then check if you can now boot your PC normally and without the BSOD error.
Read More
How to Resolve Error Code 0xc00007b in Windows 8, 8.1

Error Code 0xc00007b – What is it?

When error code 0xc00007b occurs in Windows 8, users are unable to run gaming or multimedia programs on their devices. The message box will occur stating that error code 0xc00007b is present. This issue is usually related to software conflict associated with the use of a gaming program that has errors. It may also result when users use applications that are not compatible with the version of Windows they have installed on their machine.

Solution

Restoro box imageError Causes

Error codes on Windows devices can result from many reasons, including lack of proper PC maintenance, the presence of malware, and issues related to servers. In the case of error code 0xc00007b, it manifests itself on various versions of the Windows operating system when users attempting to run applications incompatible with their system or use the incorrect bit location. To correct these issues that may be causing error code 0xc00007b, users will need to use manual repair methods listed in this article. Failure to rectify this error code could result in others such as error code 0xc0000142.

Further Information and Manual Repair

The manual repair procedures listed in this article do not require extensive technical knowledge. Thus, even average Windows users will be able to apply these solutions in order to fix error code 0xc00007b in Windows 8. However, in case of difficulty applying the solutions listed below, contact a Windows repair technician.

Method One: Install Windows Updates

One of the first manual repair methods you can attempt is to use Windows Update. This will enable users to access the latest updates for the version of Windows they have on their system. To update your system, follow the instructions below.

  • Step one: Open Start Menu, then select Settings
  • Step two: Select Update & security
  • Step three: Select Windows Update
  • Step four: Install updates if any are available

After you’ve completed the installation of the latest updates, reboot your machine then attempt to run the gaming application you were unable to open due to error code 0xc00007b. You should be able to run the application if Windows Update fixed the issue. However, if the error code reoccurs, proceed to the next manual repair method by installing Microsoft DirectX.

Method Two: Install Microsoft DirectX

Another important manual repair method relates to the use of DirectX, a free tool available to Windows users regardless of the version of the Windows operating system present on their PC. Visit Microsoft’s official website and search for DirectX End-User Runtime Web Installer. Ensure you access the latest version of the program, then click download.

The app enables Windows users to access high-speed gaming by providing a powerful platform for games and multimedia applications. Access to the latest version of DirectX can help users fix the issues causing error code 0xc00007b in Windows 8.

When the installation process is complete, reboot your PC, then proceed by checking if you are able to run your gaming applications. If you are still unable to run the applications the issue will need to be resolved via another manual repair method.

Method Three: Install Latest Version of .NET Framework

Access the latest version of Microsoft’s .NET Framework to complete the final manual repair method. Be sure to follow the steps listed below to download the latest version of the .NET framework. This is crucial as only the latest version of the framework is equipped with the necessary capabilities required to successfully address the issues causing error code 0xc00007b on your device.

  • Step one: Open your favorite web browser
  • Step two: Enter www.microsoft.com/net
  • Step three: Click Downloads
  • Step four: Select the latest version of the .NET Framework by clicking the framework at the top of the list. (Currently, the latest version is .NET Framework 4.6.2.)
  • Step five: Select preferred language, then download
  • Step six: Run software.

Restart your computer after you’ve downloaded the latest version of the .NET framework. Open the gaming application you were previously unable to run due to error code 0xc00007b.

You’ll be able to access all your gaming or multimedia programs if the issue was resolved via this manual repair method. Otherwise, you may need to reinstall the programs you are unable to run as there may be an issue with the program itself resulting in software conflict or the inability to run other gaming programs.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

Read More
How to Fix Logon.scr Application Error

Logon.scr Application Error - What is it?

To understand Logon.scr application error, it is first important to understand the function of logon.scr. Logon.scr is an important file that is located in the Windows\System32 folder. It guarantees Windows systems stability. Logon.scr application error occurs when logon.scr file gets corrupt. It is a common system error that can happen in most Windows platforms. It usually pops up during system start-ups and when trying to launch certain programs. Some of the common systems of this error code include: system halt, freeze, no application icons are visible on the desktop, random blue screen of death and system performance decreases dramatically.

Solution

Restoro box imageError Causes

Two of the most common causes of logon.scr application error is:
  • Corrupted and damaged logon.scr file
  • Viral infection
It is advisable to fix this error code immediately because it leads to serious damages. It is fatal and can result in a system crash; therefore resolve it right away.

Further Information and Manual Repair

To resolve this issue on your computer you don’t have to spend hundreds of dollars to hire a professional for the job. The good news is that it can be repaired easily and does not require any technical expertise. Here are some of the most effective and easy DIY methods to resolve the error on your screens.

Method 1 - Replace the Damaged and the Corrupted Logon.scr File

Whether the file gets corrupted or is accidentally deleted, the best way to fix the issue is to download the Logon.scr file again from a reliable website and install in the following location C:\Windows\System32. Alternatively you can also get the file copy form another proper functioning computer by using flash drive if you don’t have an internet connection to download the logon.scr file online.

Method 2 - Restore Points by Applying System Restore of Windows

Another way to resolve this is to restore points to bring back your system to the previous state before the error occurred. To do this, simply click the start button and type ‘System Restore’. Now click System Restore in the result and click next. Select the restore point in the list and click the next button to proceed. To activate changes reboot your PC.

Method 3 - Scan and Remove Viruses

If Logon.scr application error still persists, then it could be due to viruses. To resolve, install a powerful anti-virus. Scan your entire PC and remove viruses.

Method 4 - Repair the Registry

Corrupt and damaged Logon.scr file also triggers issues with the registry. DLL files and other important files like Logon.scr application files may get damage due to too many bad and invalid registry entries. Registry stores all the activities performed on the PC including unnecessary files like junk files and cookies. If these are not removed timely, these files accumulate and corrupt important files. Therefore, to fix the error it is advisable to clean and repair the registry. The best way to go about is to download Restoro. This is a user-friendly and multi-functional PC Fixer deployed with a registry cleaner. It scans for all registry errors and removes all the invalid entries. It cleans the registry and repairs the damaged files thereby resolving the issue in seconds. Click here to download Restoro and resolve the Logon.scr application error now!
Read More
Fix Hello Errors 0x801c004d or 0x80070490
As you know, Windows Hello offers you quick access to computers since you can log in to your Windows devices three times faster compared to passwords with the help of the camera via Face recognition and fingerprint reader. This way, Windows Hello will recognize you right away. However, there are also times when you might encounter some problems when using Windows Hello. For one, if you are trying to add the PIN method to Windows Hello on your Windows 10 computer but you suddenly encountered an error code of 0x801c004d or if you are trying to use your existing pin and you encounter an error code of 0x80070490 along with an error message that says, “Not recognized”, then read on as this post will guide you on how you can fix both of these errors. Here is the complete content for both errors:
  • 0x801c004d – Unable to enroll a device to use a PIN for login”
  • 0x80070490 - Not recognized, Pin and fingerprint are no longer options for signing in”
If you got any of these two errors, there are several potential fixes you can check out to resolve them. You can try to check for any Windows Updates or create the PIN again or check the CNG Key Isolation Service. You could also try to reset the TPM or create a new User Account. For more information, follow the instructions provided below.

Option 1 – Try checking for any available Windows Updates

The first thing you can do is to check for any available Windows Updates. It is possible that your computer may be outdated and is the reason why you’re having troubles with Windows Hello. To check for Windows Updates, just go to Settings and from there, head over to the Update and Security section and click on Windows Updates located on the left pane, and then click on the Check for Updates option. Wait until the process of checking updates is completed and if it finds new updates, install it. After you install the new Windows Updates, check if you can now add the PIN on Windows Hello or not.

Option 2 – Try creating the PIN again

The next thing you can do is to create the PIN again by signing out and signing in again and then try creating the PIN once more. If this does not work, you can try restarting your computer and creating the PIN again. You could also try removing the PIN and then change it.
  • Remove the PIN by going to Settings > Accounts > Sign-in options.
  • From there, go to the PIN section and click on the Remove button.
  • You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
  • Restart your computer and then set up a new PIN.
  • Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try checking the CNG Key Isolation Service

The CNG Key Isolation Service is the one that stores and uses long-lived keys in a secure process complying with the common criteria requirements and it is possible that the error could be related to this service. This service is hosted in the LSA processes and provides key process isolation to private keys and associated cryptographic operations as required by the common criteria. Thus, you need to check this service to see if it’s the one that’s causing the error.
  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, locate the “CNG Key Isolation Service” and once you find it, double click on it to open its Properties box.
  • After opening its Properties, check its Startup type and select Manual. This is the default setting and if it is Disabled, then it’s no wonder why you’re getting errors with Windows Hello, thus, you need to enable it.
  • Once done, restart your computer and check if you can now add the PIN to Windows Hello. If you still get the error, then you might want to try setting the CNG Key Isolation Service from Manual to Automatic and then click on the Start button and see if it fixes the error or not.

Option 4 – Try to reset the Trusted Platform Module or TPM

You might also want to try resetting the Trusted Platform Module or TPM to fix the error. You can do this by opening Windows PowerShell and then executing the “Clear-Tpm” command. After that, check if the error is now resolved.

Option 5 – Try to create a new User Account

You could also try to create a new User Account on your Windows 10 computer to fix the Windows Hello error. Once you have created a new local user or administrator account in Windows 10, check if you are now able to add the PIN from this newly created user account.
Read More
What Is Phishing And How Can You Protect Yourself From It?

Ever gotten an e-mail offer that seemed just a little bit too good to be true? Might’ve been a phishing attempt! These are everywhere and can come in many different forms. 

So what’s phishing exactly, how can you detect it and how can you keep safe?

What is phishing?

Phishing (pronounced like fishing) is a type of cyberattack that tricks the user into trusting the source and revealing sensitive information. Fishing being the perfect analogy, the bait is a legitimate-looking site, e-mail or file and when you take a bite, your identity, banking information and much more can be revealed and stolen.

Phishing Illustration
Credit: Anne Nygård on Unsplash

Some phishing attempts are incredibly obvious, others are super elaborate. Like with most types of malware, cybercriminals have become extremely well-versed in phishing and anyone can fall for it. To help you recognize and avoid it, we’ll take you through a couple of phishing types and give you tips on what to do if faced with them.

Phishing techniques

E-mail phishing

This is actually the most common type of phishing. A cybercriminal creates an e-mail containing stuff like attractive offers, legitimate-looking attachments or links and makes it appear as though it’s coming from a trusted source.

Illustration of Email Phishing
Credit: Justin Morgan on Unsplash

For example, it looks like it’s coming from your bank or your favorite retailer. The logo looks legit and the structure of the e-mail seems familiar, so you might get tricked into clicking on whatever clickable content is in it.

Unfortunately this exposes your device to malware that hands your data off to the hacker, who can decide what to do with it further.

SMS and social media phishing

Like the above example, you could be approached with lucrative offers or links via text messages or social media messages. Typically, the messages seem relevant to the user as they will be made to look like they’re related to apps or services you’re using.

Voice phishing

Voice phishing attacks are schemes that appear as though they’re coming from a credible number. Normally, you’ll get a call about something related to credit cards or taxes to get you into a state of worry, leading you to disclose personal information on the phone.

Spear phishing, whaling and BEC

Spear phishing normally targets specific individuals within a company who are likely to have access to sensitive data. Spear phishers spend time collecting information they can use to reach out to the individual looking as trustworthy as possible. They’ll typically lead with something relevant, for example mentioning an upcoming company event, and make a seemingly legitimate request.

Whaling is a more elaborate form of spear phishing, which targets people in even stronger positions such as executives or high-value individuals. The ultimate goal is to get them to transfer financial or other sensitive information that can be used to compromise the entire business.

Spear Phishing Illustration
Credit: Azamat E on Unsplash

BEC, or Business e-mail compromise, is a specific spear phishing technique carried out via e-mail. While there are many ways this is done, most commonly you’ll see instances where the phisher poses as a CEO or similar executive, or as a lower-level employee in specific positions (e.g. sales managers or financial controllers).

In the first situation, the impersonator reaches out to employees requesting them to transfer certain files or pay invoices. In the second situation, the phisher takes control of the employee’s e-mail account and sends false instructions to other employees in order to obtain data and information from them.

What can you do?

There are many ways you can be aware and spot a phishing attempt. Here are some tips:

  • Always check the sender’s address in your e-mails, even when they seem to come from a familiar source.
  • In any instance where payment information is requested, be very, very careful.
  • If you are receiving attachments you never asked for and definitely didn’t expect, better not click on them. 
  • Beware of content that transmits a sense of urgency (sales deals, urgent updates to login credentials, etc.).
  • Bad spelling and grammar are usually a telltale sign of phishing.
  • Links that look shortened (e.g. Bit.ly) or just suspicious in general - if you have a bad feeling, do not click on them.
  • If you are receiving threats, you probably shouldn’t be clicking on anything in that message.
  • Always examine first-time senders in detail.
  • Block suspicious e-mail addresses, numbers and social media accounts.
  • If you are receiving a coupon for free stuff… You aren’t.
  • If you’re being asked to update your payment details by a service you use, such as Netflix, chances are it’s an impersonator.

Those are some of the ways to identify and prevent phishing attacks. However, sometimes phishers disguise themselves a little too well or a misclick happens and there you go - you’ve been exposed to malware.

Illustration of a Lock on Keyboard Keys
Credit: FLY:D on Unsplash

This won’t happen if you invest in powerful protection software from the get-go, though. A good antivirus program like Bitdefender will keep you safe from becoming a victim of phishing scams. In fact, it will protect you from malicious attacks overall.

Be it your household or your business you’re concerned about, there are a bunch of different packages and options available, providing different kinds of cybersecurity services. That’s the only way you can ever really be sure you aren’t at risk of a digital attack.

Summary

Have you ever been targeted by phishers and didn’t know that’s what it was until you read this article? Many can relate. Protect yourself before it’s too late!

Read More
UEFI Firmware settings goes missing
When it comes to booting an operating system on a computer, one of the most essential pieces of software you can use is the UEFI. In fact, a lot of users now prefer to use UEFI instead of BIOS. It also depends on whether the UEFI or the BIOS is supported on the motherboard. Recently, a number of users reported an issue with UEFI where they were unable to find it under the Advanced Options screen where it’s supposed to be located. The missing UEFI Firmware settings in the Advanced Options could be caused by several reasons. It is possible that the access to the UEFI menu is blocked or it could also be due to the Extra Fast Startup feature being enabled. It is also possible that the operating system is installed in Legacy mode. There are several options to try to fix this issue. You need to check if your computer supports UEFI or you could also try to disable Fast Startup or bypass the Extra Fast Startup feature. You can also use a boot to UEFI shortcut as well as check the CMOS battery.

Option 1 – Try checking if your computer supports UEFI

The first thing you have to do is to verify if your computer supports UEFI. If your computer does not support UEFI, then it’s no wonder why you don’t see the UEFI Firmware settings in the Advanced Options.

Option 2 – Try turning off Fast Startup

  • First, boot your computer in Safe Mode.
  • Once your computer is booted in Safe Mode, tap the Win + R keys to open the Run dialog box and type in “control” to open the Control Panel.
  • Next, click on the Hardware and Sound section and click on Power Options.
  • Afterward, select the “Choose what the power buttons do” option from the left side menu pane.
  • Now click on Change settings that are currently unavailable and uncheck the entry that says, “Turn on fast startup (Recommended)”.
  • Then click on Save Changes and restart your computer and see if it has fixed the problem or not.

Option 3 – Try bypassing the Extra Fast Startup feature

As mentioned, the missing UEFI Firmware settings could be due to the Extra Fast Startup feature. To fix it, you have to disable this feature. All you have to do is tap and hold the Shift key and click on the Shutdown button from the Start button. This will boot your PC with the UEFI booting from the beginning and then use the hotkey for your motherboard to boot into the UEFI setup.

Option 4 – Try using a boot to UEFI shortcut

  • Right-click on any empty space on your Desktop and select New > Shortcut.
  • This will open a new mini window. And here, you have to type this in the text field: shutdown /r /fw
  • After that, click on Next and name the desktop shortcut and then click on Finish.
  • Next, right-click on the newly created shortcut and select Properties.
  • Click on the Advanced button and select the “Run as administrator” option.
  • Now click OK to save the changes made. Each time you execute this shortcut, your computer will automatically be booted to the UEFI Firmware Settings.

Option 5 – Try to check the CMOS battery

Another thing you can do is check the CMOS battery physically on the motherboard and see if it has to be replaced since a damaged CMOS battery can also cause the issue with the missing UEFI Firmware settings.

Option 6 – Set your computer from Legacy to UEFI

If applicable, you can try to set your computer from Legacy to UEFI to resolve the problem.
  • In the Windows Search box, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After that, execute this command: mbr2gpt.exe /convert /allowfullOS
  • Now, wait until the process is completed since you can track its process on your screen.
  • Once it’s done, go to Settings > Update & Security > Advanced Startup options and from there, click on Restart Now. This will restart your computer and give you advanced options.
  • Next, select Troubleshoot > Advanced Options where you will see further options including System Restore, Startup Repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Now select the UEFI Firmware Settings. This will take you to the BIOS. Boot Mode is typically available under Boot > Boot Configuration. Once you’re there, set it to UEFI and then save the changes you’ve made. After that, your computer will restart.
Read More
How to Fix the File Too Large Error in Windows 10
If you are trying to copy large files that are over 4GB to a USB flash drive or SD card, but you suddenly get an error message saying, “File Too Large, The file is too large for the destination file system”, read on as this post will help you fix this problem. A user recently reported that while trying to copy a 4.8GB zipped file from a Windows 10 PC to a new 8GB USB drive but only got the File Too Large error message instead. If you share the same problem with this user and you know that there is more than enough available space for the file in your USB drive or SD card, continue reading until you get to the instructions provided in this post so that you will be able to copy the file successfully. It is most likely that the USB drive has been FAT32 formatted which is why you’re unable to copy the file and got an error. The FAT32 file system has a built-in limitation on the size of the individual file that it may contain. For instance, it’s 4GB so even though collectively, it may have files or even 1TB individually it shouldn’t be more than 4GB. Thus, you need to change the file system from FAT32 to NTFS. To do that, carefully follow the instructions provided below.
  • Step 1: Connect the USB drive and open the Windows File Explorer.
  • Step 2: Afterwards, right-click on the USB drive letter and select Format from the context menu.
  • Step 3: Next, select NTFS instead of FAT32 the instant a dialog box appears from the drop-down menu for the file system.
  • Step 4: Now click on the Quick Format option and then click the Start button to reformat the USB drive.
Note: There is also another way you can change the file system. In this alternative way, you need to open an elevated Command Prompt and type the convert X: /fs:ntfs /nosecurity command, and hit Enter to execute it. Remember that in this command, “X” is the letter of your USB drive so whatever the letter of your drive is, you need to make sure to put it instead of “X”. Once the process is completed, try copying the file again.
Read More
How to Repair Error Code 33

Code 33 - What is it?

Code 33 is a typical Device Manager error. This error code occurs when Windows is unable to start a device that you are trying to use on your PC. The error code 33 is usually displayed in the following format:

“Windows cannot determine which resources are required for this device. Code 33”

Solution

driverfix boxError Causes

Error code 33 may be triggered due to two reasons. One reason can be the translator's failure to find the correct resource for the device driver.

And since this error code is associated with the Device Manager, another reason can be an outdated or corrupted device driver. In most cases, the underlying problem for Device Manager error code is outdated/corrupted drivers.

The good news is that Device Manager error code 33 is not detrimental. However, if the error is not resolved timely, it can lower the functionality and the performance of your PC. You may not be able to use the hardware device.

Further Information and Manual Repair

To resolve code 33, you don’t need to be technically sound or hire a professional computer programmer. Just like any other Device Manager error code, code 33 is also easy to repair.

To help you fix this issue on your system, below are some of the best, easy, and effective DIY solutions.

Method 1 - Configure Hardware Device

Properly configure the problematic hardware device to fix error code 33. It is important to understand that when you install a device that is not plug-and-play, the resource settings are not configured automatically.

This means for such devices you will have to perform device configuration manually.

For device configuration, here’s what you should do:

  1. Go to the start menu
  2. Click Control Panel, then click Performance and Maintenance, and then System
  3. Now on the hardware tab, click on Device Manager and then double click the device you wish to configure
  4. Click the resources tab and then click on the check box next to the Use Automatic Setting
  5. After that click, the ‘Setting Based On’ and then click the hardware configuration you wish to change
  6. Press the ‘Resource Type’ you will like to configure in the ‘Resource Settings’ box
  7. Now go to the Change Settings tab and type a new value for the Resource Type

Method 2 - Update the Problematic Drivers

Code 33 can also be generated due to driver problems. In such a scenario, it is recommended to update the outdated or corrupted drivers.

Identifying all problematic drivers and updating them individually can be frustrating and time-consuming. Therefore to save time and avoid the hassle involved in updating drivers manually, it is advisable to download DriverFIX.

Method 3 - Download DriverFIX to Update Drivers Automatically

DriverFIX is a next-generation and user-friendly program compatible with all Windows versions.

This software is exclusively designed to repair and resolve device driver-related problems and error codes.

Once installed, its intelligent and intuitive programming system detects all outdated, corrupted, and misconfigured device drivers on your PC. It automatically updates all the problematic drivers in a few seconds. It makes sure that the driver versions are the latest and compatible with your operating system.

Furthermore, it also ensures that drivers are continuously updated whenever new versions are available. So, you don’t have to worry about keeping device drivers up to date.

Click here to download DriverFIX to resolve Device Manager error code 33 today!

Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status