T-Mobile Hack, 40 Million and more Impacted

T-MobileHacker group recently came up with claims that they have stolen data from 100 million T-Mobile customers. T-Mobile has responded with confirmation it has been compromised and that over 40 million records were stolen, among them are not just present customers, but anyone who has applied for T-Mobile service as well as past accounts.

What has been stolen?

Report from T-Mobile states that stolen records included first and last name, date of birth, social security number, driver’s license & ID information. The company said that it has “no indication that the data contained in the stolen files included any customer financial information, credit card information, debit or other payment information.” Not really a reassuring statement meaning that they really do not know, but even if the statement is true, already stolen information is as much if even not more damaging and devastating as payment information.

What T-Mobile is planning to do now?

It is stated that the hole used for the hack has been addressed and closed so no more data can be stolen.

Considering people that had their personal information compromised, T-Mobile said it is planning to reach out to them and offer them two years of free identity protection through McAfee’s ID Theft Protection Service.

Additionally, T-Mobile recommends postpaid customers change their PIN by going online into their T-Mobile account or calling T-Mobile customer service by dialing 611 on their phone. The company also recommends a feature called Account Takeover Protection that prevents unauthorized individuals from stealing a phone number and porting it out of T-Mobile.

Finally, the company will publish a website “for one-stop information and solutions to help customers take steps to further protect themselves.”

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How to Fix Error Code 0x8007267C on Your PC

Error Code 0x8007267C – What is it?

Error code 0x8007267C is specific to Windows 10. This error is triggered when no DNS server is currently configured in your network settings during the Activation process. If you are fairly confident in your ability to address command-line tools and networking issues, you can follow the steps below to try to remedy the error code on your own. If not, you may need to contact a qualified technician in order to resolve the error successfully.

Solution

Restoro box imageError Causes

The cause of Error Code 0X8007267C within the Window 10 system is fairly straightforward. Windows Activation requires a valid DNS server to be configured in order to complete the Activation process; if one is not available or properly configured, then you may see this error code and Activation will fail.

Further Information and Manual Repair

The following methods may help you to resolve this error, but you’ll need to have some familiarity with command-line tools to complete the steps successfully. If these methods do not work or if you are uncomfortable in using the command prompt, you may need to consult a technician to fully resolve this particular error code on the Windows 10 system.

Method 1: Register a DNS server within your network properties and test the connection.

In order to resolve this error code, client connectivity to a DNS server must first be established. The following steps may help you to determine the root problem with your connectivity status:

  1. Open a command prompt, after which you'll run IPCONFIG /all
  2. Verify the following values: The IP address that has been assigned, the DNS server, the subnet mask, and the default gateway. Compare each to ensure that all are set with the values that correspond to your specific environment
  3. Check for basic IP connectivity to the DNS server using the PING command. In using the PING command, utilize the address of the DNS server found in Step 1

ping <DNS Server IP address>

If basic connectivity to the DNS server in question is failing, then you will need to resolve that issue before going further in the process.

After troubleshooting the above basic connectivity issues to the DNS server, you can reattempt Windows Activation by using the command below from within an Elevated Command selection:

cscript windowssystem32slmgr.vbs -ato

If the steps above did not work for you, you may want to try the steps found in method 2.

Method 2: Use phone-based authentication with a MAK (multiple activation key).

If a DNS server is not connected to your network, you can use an alternative method to complete the Windows Activation process. Bypass Method 1 by using a MAK product key instead to activate the volume license installation. Certain MAK product key providers have a variation on the specific key numbers that you will need to use. If you are using TechNet media or MSDN media, you will have to change the product key listed to the product key provided. The product keys provided by either TechNet media or MSDN media for Windows Server 2008 or for Windows Vista Enterprise will be the MAK product key that you will enter in a later step.

Like the previous method, you will need to have some familiarity or confidence in your ability to operate Command Line tools before proceeding. Once you have found your MAK product key, you’ll need to open a command prompt and use the following command to change the product key to match the MAK product key, which should look something like the example below:

            slmgr –ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

After completing the product key change, use the following command to initiate the phone activation wizard, thereby completing the activation of the system:

            slui 04

The activation wizard should be able to walk you through the remainder of the process in a step-by-step manner. In addition to appearing as an error code in Windows 10, this particular error may apply to multiple versions of Windows, including:

  • Windows 7 Enterprise
  • Windows 7 Enterprise E
  • Windows 7 Enterprise N
  • Windows 7 Professional
  • Windows 7 Professional E
  • Windows 7 Professional N

Steps to address the error code may be different in any of these other versions of Windows. If you have difficulty in resolving the error effectively, seek professional technical help.

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Moving Taskbar to second monitor in Windows
If you are using a multi-monitor, then you might find it quite useful. It helps many users with their work and brings more productivity. And over the past few years, Windows has managed to offer one of the excellent multi-monitor features where users can plug in an additional monitor and access their work or use their computer seamlessly on both displays. This is really handy, especially for users who are graphic designers, gamers, and other professionals who have to use a larger screen for their work. One of the biggest inconveniences for users who use multi-monitor is that the Taskbar is switched on, on both displays, by default. This default arrangement is most likely to cause clutter on the second display. So if you are one of these users who find such a thing annoying, then you will find this post useful for you as we will walk you through how you can move the Taskbar to a second monitor. To get started, follow the instructions laid out below. Step 1: The first thing you have to do is right-click on the Taskbar. Step 2: Next, uncheck the “Lock the taskbar” option. Step 3: After that, click and hold the taskbar and drag it to the second monitor. Step 4: Once done, click the mouse button on the place where you want to place the taskbar. Step 5: Now right-click on the “Lock the taskbar” option to lock the taskbar. Once you’re done carrying out the steps given above, there are Advanced Options you can explore. This array of advanced options are offered by Windows 10 to fine-tune the multi-monitor experience of users. For instance, you have the option to choose to show the taskbar on an active screen only or combine the buttons on other taskbars. It would be better if you try out different variations and stick with the best one. In addition, you could also move the taskbar from one display to another.
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Fix Printer driver issue in Windows
The printer can stop working for many various reasons, some of them are however tied to the printer driver itself. In this guide, we will address issues and provide you with advice on how to get your printer back in working order in no time. All of that being said let us fix your Printer driver issue.
  1. Check to see if the printer is plugged and that it has toner or colors and paper in the tray

    The simplest solutions are the best ones, and most of the time simplest issues are overlooked. To eliminate any basic issues check the printer cable does it has paper in the tray and check the status of toner or colors in it.
  2. Check if Windows troubleshooter will resolve the issue

    Bring up settings and choose devices, under devices click on printers and scanners. On the far right top, you have a link to start the troubleshooter, click on it. Windows built-in tools could resolve issues and fix them for you. If by any chance Windows is not able to find or resolve issues move to the next step.
  3. Check if the Device Manager is reporting an error and update the driver

    If the hardware is functioning properly then the issue might be in Windows not detecting device or driver malfunction. In any case, the Device Manager will be the one who will report this problem. In order to check to see if the driver is properly working press ⊞ WINDOWS + X to open the hidden start menu. keyboard with windows and x marked Once it opens, click on Device Manager to open it, If you have a driver device error inside Windows, you should see it immediately when entering the Device Manager, it will have a yellow exclamation mark beside it. Right-click on it and choose update driver.
  4. Reinstall driver

    If driver update failed or you already have the latest drivers, reinstalling them could fix the issue since drivers might have corrupted during installation of some update or application. Follow steps from point 3 to get to the driver in Device Manager, then right-click on it but instead of update choose to uninstall. Reboot Windows once the driver is uninstalled and Windows will install a new one automatically. If you do not want to update drivers automatically install the latest driver for your device, then reboot.
  5. Check Windows update

    Check to see if the latest Windows update is installed, update your Windows if needed
  6. Fix driver issue with DRIVERFIX

    If everything else fails, get DRIVERFIX, a premium solution for your PC issues, and fix driver errors.
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NVIDIA Share is not working or responding
NVIDIA is undeniably the market leader as a Graphics Card manufacturer. Recently, NVIDIA came about a feature known as NVIDIA Share. This feature allows users to carry out a number of tasks such as streaming, recording, and sharing their gameplay with other users. NVIDIA Share allows users to take multiple snapshots of the gameplay which brings in capabilities to get the memories of the moments that happen during an awesome game. However, as of late, there were reports that NVIDIA Share is not working or responding. So if you are one of the users who are currently facing this issue, then read on as this post will guide you in resolving it. Make sure to follow the options given below carefully for a successful result.

Option 1 – Try to update the drivers from the official site of NVIDIA

The first thing you can do is to update the drivers from the official site of NVIDIA. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
  • Tap the Win + R keys to open the Run dialog box.
  • Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
  • From there, you can see what type of Nvidia graphics card that your system is on.
  • Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.

Option 2 – Try to roll back the driver to the previous version

If the first option didn’t work for you, then it’s time to roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh.
  • Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the NVIDIA Drivers and expand them.
  • Next, select the driver entries that are labeled appropriately.
  • Then select each one of them and double click to open a new mini window.
  • After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the NVIDIA Drivers.
  • Now restart your computer to successfully apply the changes made.

Option 3 – Try disabling NVIDIA Share

If the first two options given above didn’t work then you might want to try disabling NVIDIA Share. In case you didn’t make any modifications to the driver, chances are either your driver is out of date or there are some issues with the installation of the drivers. For you to find out, you need to first check if your NVIDIA drivers are really up to date. Once you’ve confirmed it, you can now disable the NVIDIA Share feature. Just refer to the steps below to do that.
  • Search for the NVIDIA GeForce Experience in the search box and then click on the appropriate result to open it.
  • After you open the NVIDIA GeForce Experience, go to the General tab.
  • Next, scroll down to the NVIDIA Share section and then select the toggle to turn off this feature.
  • Now restart your computer and try to check if there are any updates available for the NVIDIA Graphics card and install them again if there are any.
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Printer not activated, error code 30
If your printer has been working just fine and you suddenly get an error message saying, Printer not activated, error code 30”, then something is definitely wrong and it’s not good especially if you have lots of things to do. Worry not, as this post will help you resolve the printer issue. Simply follow each one of the given options below carefully.

Option 1 – Try running the Printer Troubleshooter

The first thing you can to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Check if the concerned printer is set as the default one

It could be that the printer you are trying to use is not set as the default printer. This is mostly the case so to fix the issue, you need to set the concerned printer as default. To do that, follow the steps below.
  • Tap the Win + I keys to open the Settings app.
  • After opening Settings, select Devices from the menu and then click the Printers and scanners option.
  • From there, look for the printer you are using among the list of options. After you find it, click on it and select the Manage option.
  • Now click on the “Set as Default” option to set the printer as default.

Option 3 – Try updating the driver for USB Composite Device

The problem with your printer might also be caused by the USB Composite Device. It could be that the USB Composite Device is acting up. Thus, you need to remove and reinstall it. How? Follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
  • Now uninstall and remove the printer driver software and reinstall it then refresh.

Option 4 – Try updating all the drivers for your Printer

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for Print queues from the list of drivers displayed and click on it to see all the Printer drivers.
  • Next, right-click on each one of the drivers and select “Update driver” to update the driver. Do it for all the Printer drivers
  • After that, select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC and try printing a document again and see if the “Printer not activated, error code -30” no longer pops up.
Note: You also have the option to go directly to the website of your printer manufacturer and check if there’s a new update – if there is, download it.
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Windows Sandbox item is greyed out
As you know, the functioning of the Windows Sandbox feature is supported by various components in the background of the Windows operating system. And the only way for you to enable the Windows Sandbox feature in your computer is through the Turn Windows features on or off utility. This feature will work directly on the basis of Virtualization which is also supported by Hyper-V. However, there are some reports claiming that some computers have the Windows 10 Sandbox item greyed out in the Turn Windows features on or off utility. Thus, in this post, you will be guided on what you can do to resolve such a problem in your Windows 10 computer. In this kind of problem, you should know that this has something to do with the Second Level Address Translation which is one of the important pillars of how the Windows 10 Sandbox feature functions. Thus, if the Second Level Address Translation or SLAT feature in Windows Sandbox is not supported by the CPU of your computer, there is no way for you to use Windows Sandbox on your computer. On the other hand, if SLAT is supported, then there is definitely something you can do to resolve the greyed-out Sandbox item in Windows 10.

To get started, follow the steps provided below.

Step 1: First, you have to boot into the BIOS of your PC. Step 2: After that, make sure that the following options are set to their respective configurations:
  • Hyper-V – Enabled
  • VM Monitor Mode – Yes
  • Virtualization – Enabled
  • Second Level Address Translation (VT-d or RVI) – Enabled
  • Data Execution Prevention – Enabled
Step 3: Once you’re done, save the configuration and then restart your Windows 10 computer as usual. Step 4: Once your computer has restarted, you should see the same option in the Turn Windows features on or off utility and it should no longer be greyed out. Then you can now enable the feature and follow the onscreen instructions need to use the feature as best as you can.
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Quick Fix Guide for Stop Code 0x0000008e

What Is STOP Code 0x0000008e

The STOP Code 0x0000008E is essentially an error code that is displayed on the STOP message. This STOP message is also commonly known as Blue Screen of Death or BSOD for short. When this error occurs, usually messages like, “STOP: 0x0000008E” or “KERNEL_MODE_EXCEPTION_NOT_HANDLED” are displayed to the user.

Solution

Download Available to Completely Repair Error 0x0000008e

Restoro box imageError Causes

These errors are commonly caused by failures of memory hardware. However, viruses, hardware failures or issues with the device drivers may also trigger them. If this error code appears but Windows is successfully able to recover from it, then the message ‘Windows has recovered from an unexpected shutdown’ is displayed to the users. Regardless of what causes these errors, it is of paramount importance that counteractive measures are taken as soon as the error appears.

Further Information and Manual Repair

While this error can be removed in many ways, the most effective ones are listed below as follows.
  • The screen might be a fluke. Restart your system; the blue screen that appears to you may not be what it seems.
  • Have you just modified or installed new hardware or driver? If yes, it is highly likely that the change you have made has triggered the error. If this is the case, it is strongly recommended that you revert back to the original settings and check whether the blue screen appears again or not. If it does, you can fix it by reconfiguring or removing the hardware you have recently installed. You can perform System Restore or you can go back to the previous versions if you have installed a new driver.
  • To keep this error from occurring in the future, it is strongly advised that you test your RAM. Damaged memory or one that’s unable to perform in the usual manner is often the reason this error occurs.
  • Ensure appropriate installation of your system memory. If you have installed memory in a way other than advised by your memory manufacturer that it may lead to STOP 0x0000008E error or other problems.
  • Misconfigured or over-clocked memory settings can cause STOP 0x0000008E errors as well. To remedy this situation, it is best advised to return the BIOS settings to their default level.
  • If you haven’t updated your Windows, apply all the updates you come across. Patches and service packs specifically address such issues.
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What to do if the Windows 10 Control Panel is not opening
The Control Panel is one of the most important tools in Windows which allows users to control and change various settings. However, there are cases when it experiences some problems like when users aren’t able to open it. Recently, a lot of users complained about not being able to open the Control Panel. To be more specific, users were able to open it but only lasted for a second, and then it’s gone. This is not just some issue you can ignore as this will prevent you from accessing some major settings in your computer and you won’t be able to perform some important task without it. According to security experts, this issue is most likely caused by a bug in the Windows Update. If you have installed an update recently, then it’s most likely the culprit. Aside from the Windows Update, there are also other things that can cause this issue. Some of them are the IDT audio panel and a control panel file that causes conflicting issues with the control panel that leads to this problem. Aside from these aforementioned cases, the Windows Error reporting services could also be one of the causes of this issue. As you can see, since there are a lot of possible causes for this problem, this post prepared a lot of options as well which you have to check out. Follow each one of them and see which one worked best for you.

Option 1 – Try updating your Windows 10 PC

If you haven’t updated your PC to the latest version of Windows 10, then you should. A lot of users found that the issue with the Control Panel was fixed right after they updated their Windows 10 PCs. This is probably because Microsoft has probably released a fix on one of the latest updates.

Option 2 – Try uninstalling the IDT Audio Panel

For some users, uninstalling the IDT Audio Panel from their PCs did the trick. You can also try doing the same thing to fix the vanishing Control Panel. According to these users. The IDT audio panel was the one that’s causing the issue. To uninstall the IDT audio panel, here’s what you have to do:
  • Tap the Win + R keys at the same time to open the Run dialog box.
  • Then type in “appwiz.cpl” in the field and tap Enter to open the “Uninstall or change a program” screen of the Control Panel.
  • From there, look for the IDT audio panel, select it and then select the Uninstall option and follow the next on-screen instructions that appear.
Note: If you are unable to locate the IDT audio panel or you simply can’t access the Uninstall or change program screen or you can’t keep Control Panel open for a long time, here’s what you can do:
  • Tap the Win + R keys at the same time once again to open the Run dialog box.
  • And in the field, type in “devmgmt.msc” and hit Enter to open the Device Manager.
  • After opening the Device Manager, look for the “Sound, video and game controllers” option and double-click on it.
  • From there, locate the IDT audio panel or “IDT High Definition CODEC” and select Uninstall and follow the next instructions that appear.

Option 3 – Try deleting or renaming IDTNC64.cpl

IDTNC64.cpl is a control file in the control panel. However, it might be the one that’s causing the problem as it could be conflicting with the control panel. As a result, the control panel crashes after a second or more. Many users have fixed the problem by either renaming or deleting this file – the safer option would be is renaming it.
  • Tap the Win + E keys to open File Explorer.
  • In the address bar located at the top, type in “C:\Windows\System32” and tap Enter to open this folder.
  • From there, look for the IDTNC64.cpl file, right-click on it and select the Rename option.
  • You can name the file anything you want but it’s better if you rename it to “oldcpl”.
  • After you rename the file, try opening the Control Panel again. It should work fine now.

Option 4 – Try to disable the Windows Error Reporting Service

As mentioned earlier, the Windows Error Reporting Service is also known to cause the issue so some users disable it and got the issue fixed.
  • Tap the Win + R keys.
  • In the field, type in “MSConfig” and hit Enter to open System Configuration.
  • After opening System Configuration, go to the Services tab and look for the Windows Error Reporting Service and uncheck its checkbox.
  • Click the Apply button and click OK. You should now see a date in the Disable Date column. Then check if the Control Panel is now working properly if not, restart your computer and check once more. That should fix the problem.

Option 5 – Try opening Control Panel via Run

This option is more of a workaround than a solution as it does not really fix the issue with the Control Panel but rather helps you in accessing the controls at the very least.
  • Tap the Win + R keys to open Run.
  • Type in “appwiz.cpl” in the field and tap Enter to open the Uninstall or change program screen of the Control Panel.
  • Next, copy and paste “Control panel all control panel items” on the address bar located at the top-mid part of your screen. You must not type the given address and simply copy and paste it. After that, you will see a list of control panel controls you can use.
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Guide to Quickly Fixing the Thorconnwndclass
Thorconnwndclass error is an Outlook error that has recently reared its head. Known to create several problems in the proper functioning of the Outlook application, this error is essentially a constituent of the Norton Antivirus Crash Guard Symantec component. That’s why those using the Norton Antivirus program are most likely to encounter this error.

Solution

Restoro box imageError Causes

When the Thorconnwndclass error occurs, the Outlook closes unexpectedly, users encounter problems while sending or receiving emails and, performance of Outlook is degraded and this happens because issues arise while accessing the PST file. Because of this damaged PST file, stored data is unavailable for access. Other factors that trigger the Thorconnwndclass error are listed below.
  • Corrupt or damaged Outlook Add-ins
  • Corrupt or damaged Outlook bar
  • Unfinished Outlook installation
  • Faulty settings
  • Thorconnwndclass Norton is being used with Outlook
Regardless of the underlying factors that lead up to the occurrence of this error, it's of paramount importance that workarounds are implemented to ensure desired performance of Outlook in the long run.

Further Information and Manual Repair

While there are several ways to rectify this error, some of the most common ones are listed below as follows.
  • The most effective solution is the PST file repair tools available online. These tools use a complex algorithm and thoroughly scan the PST file and repair it as needed. This resolves the Thorconnwndclass error that one encounters in Outlook. Usually such software have an easy to use interface and can easily be used, without the need for the user to have a strong technical background. Another advantage of using these software available online is that they not only repair the file, but they often play a pivotal role in retrieving inaccessible or lost data.
Some other tips for manually resolving this problem are listed below as follows.
  • First and foremost, disable your Norton Antivirus program if it’s installed on your system. Now, open the Outlook application in Safe Mode. Since this problem may also be triggered by damaged or corrupt Outlook add-ins, it is strongly advised that you disable or uninstall them. Now, you will come across some .dat files. Rename them by changing the existing .dat files to new .dat.
  • Another useful approach is to employ the Inbox Repair tool offered by Outlook.
  • Finally, one can also use the scanpst.exe file to fix any problem or error that resides within the  Outlook application.
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Fix Windows Update error code 0x80d02002
A lot of users have experienced various issues either in installing a Feature or a Windows Update. One of these errors is the one with the error code 0x80d02002. If you are one of the users who is facing this problem right now, then the working solutions given in this post will surely help. The Windows Update error code 0x80d02002 indicates that Windows 10 fails to upgrade or install as there is some issue with the files that have been downloaded and Windows encounters an error in installing them. Thus, the best thing you can do in such a case is to start the installation from scratch but before you do that, here are some suggestions that might help.

Option 1 – Try to rename the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits rename c:windowsSoftwareDistribution SoftwareDistribution.bak
  • After entering these commands, it will stop the Windows Update Service, the Background Intelligent Transfer Service, and rename the SoftwareDistribution folder.
  • Next, got to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 2 – Try to reset the Catroot2 folder

You can also try resetting the catroort2 folder as it is known to fix tons of Windows Update issues including the Windows Update error code 0x80d02002. Both the Catroot and catroot2 are Windows operating system folders that are required for the Windows update process.  So when you run the Windows Update, the catroort2 folders stores the signatures of the Windows Update package and helps it in the installation. It makes use of the “%windir%System32catroot2edb.log” file in the updating process. Afterward, the updates are stored in the SoftwareDistribution folder which is used then by the Automatic Updates in order to execute the updating process. Keep in mind that you must not rename or delete the Catroot folder. Although the Catroot2 folder is recreated automatically by Windows, the Catroot folder isn’t.

Option 3 – Try running the DISM tool to fix the broken Windows Update client

The Windows update/upgrade error 0x80d02002 might be caused by some issues in the Windows Update client so you need to run the DISM tool to repair it. Note that you have to use another computer or another Windows from a shared network to fix it.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80d02002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 5 – Try to run Microsoft’s troubleshooter online

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors.
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