T-Mobile Hack, 40 Million and more Impacted

Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem. When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change. If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.

Option 1 –Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 2 – Try to change the network profile from public to private

According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:

• Go to Start and from there click on Settings > Network & Internet > Status.
• Next, click on the “Change connection properties” option.
• After that, set the radio button of Network Profile from Public to Private.
• Wait for a couple of seconds until the system is done applying the changes you’ve made and then see if you can now connect to the Remote Desktop connection.

Option 3 – Try changing the account username

As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.

Option 4 – Try modifying the Windows Security Policy

You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.

• Tap the Win + R keys to open the Run utility.
• Then type “secpol.msc” in the field and tap Enter or click OK to open the Local Security Policy.
• After opening the Local Security Policy window, select Local Policies > User Rights Agreement located on the left pane.
• Next, double click on “Allow log on through Remote Desktop Services” located in the right pane.
• And in the next window that appears, select Add user or group.
• After that, type in the username of the intended non-admin user under the “Enter the object names to select” column.
• Once done, click on the Check Names button to fix the username and then click OK to save the changes made.
• Restart your computer.

Option 5 – Use the Group Policy Editor

• Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer Configuration > Administrative Templates > System > Credentials Delegation.
• Double click on the “Allow delegating default credentials with NTLM-only server authentication” policy setting located on the right pane to edit it.
• After that, shift its radio button to Enabled and click on Show.
• Then type “TERMSRV/*” in the Value box and click OK.
• Now repeat the same for the following policy settings:
  • “Allow delegating default credentials”
  • “Allow delegating saved credentials”
  • “Allow delegating saved credentials with NTLM-only server authentication”

• Once you’re done, restart your computer and see if the problem is fixed.

A number of users reported lately that their Windows 10 PCs automatically boots into the BIOS whenever they start their computers. And when they tried to exit the BIOS and restart their computers, it still boots into the BIOS. If you are one of the users who experience the same problem, worry not for this post will walk you through what you can do to resolve the problem. Each time a Windows 10 computer boots, it goes through a lot of processes and one of them is where it checks the computer for any hardware issue such as hard drives, peripherals, as well as external devices. So if it finds some issue, the computer will halt the boot process and will boot into the BIOS. To fix this, there are several suggestions you can try. You have to check if you’ve pressed any key, especially the F2 or F12, or Del keys. You also have to check the peripherals and external devices in your computer or update the BIOS or reset it. For more information, make sure to follow each one of the options laid out below.

Option 1 – Try to check for any pressed key

The first thing you can do is to check for any pressed key. This might not make any sense but a pressed key can actually cause this problem. So you have to check if you have the F2 or F12 or Del buttons pressed since these are hardware keys that are usually set by the OEM to boot into the BIOS.

Option 2 – Try checking the physical device connections

You might also want to try checking if there are other devices that are connected to your PC. This is because the configuration of the BIOS or UEFI might be configured in a way that any external device connected to the computer has a higher boot priority compared to the hard disk.  And if it’s really the case, the externally attached disk might be the drive your computer is trying to boot into and not the hard disk. In such cases, Pen Drives, USB storage devices, CDs, DVDs, and so on, are included in this category of physical device connections.

Option 3 – Try to set a proper boot device

If the Boot Manager wasn’t able to locate a proper boot device, then it could be the reason why your computer boots into the BIOS when you turn it on. Thus, you have to check if there is an available proper boot device. You can usually find it under the Boot priority section. However, if you’re unable to locate your hard drive or SSD under the Boot device, then you have to change the hard drive but you have to check first if it is properly plugged in and that it works on other computers. If it works on other PCs, then the problem lies in the motherboard of your computer, and in that case, you have to consult its manufacturer.

Option 4 – Try to update the BIOS

Updating the BIOS can help you fix the issue but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

Option 5 – Try resetting the BIOS/UEFI configuration

You might also want to reset the BIOS configuration which will lead to arranging the boot configuration since it is intended by the manufacturer. Note that this will get rid of any blockage in the boot process. All you have to do is take out the CMOS battery for a couple of seconds and then put it back again. After that restart, your computer and will be booted directly into Windows. Resetting the BIOS would also get rid of any password set for BIOS and you need to change your CMOS battery in case it didn’t work.

If you always use Google Chrome when browsing the internet, then you might have come across an error saying, “This webpage is not available, DNS PROBE FINISHED BAD CONFIG”. If you do, then this problem certainly has something to do with the DNS since any error code which has “DNS” in it points out a network issue in the computer. Getting the DNS_PROBE_FINISHED_BAD_CONFIG error indicates that your computer is not able to connect the website because the Domain Name Server or DNS wasn’t able to resolve the website name into IP address or it is not available at all. So in this guide, we’ll help you sort out this issue in Chrome on your Windows 10 PC.

Option 1 – Check the Network Cables and restart your router then reconnect

The most obvious thing you can do first is to try checking if the network cables connected to your computer or router are properly connected or not. If it turns out that some network cables are not connected properly, then it’s probably why you’re getting the DNS_PROBE_FINISHED_BAD_CONFIG error in Chrome. And if your computer is connected via Wi-Fi, you need to make sure to restart your router once. In addition, you can also forget the Wi-Fi your computer is currently connected to and then try reconnecting again to see if it would work.

Option 2 – Flush the DNS and reset TCP/IP

Flushing the DNS and reset TCP/IP could also help in fixing the DNS_PROBE_FINISHED_BAD_CONFIG error in Chrome. To do so, refer to these steps:

• Click the Start button and type in “command prompt” in the field.
• From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
• After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
  • ipconfig /release
  • ipconfig /all
  • ipconfig /flushdns
  • ipconfig /renew
  • netsh int ip set dns
  • netsh winsock reset

After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.

Option 3 – Try to remove the Proxy

You can also try to remove the Proxy as it might also help you in fixing the DNS_PROBE_FINISHED_BAD_CONFIG error. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Change the DNS

Try to use the Google Public DNS If the first option didn’t work, you can try to use the Public DNS by Google and see if it can help fix the DNS error. You have to modify the DNS settings in your system explicitly and use the DNS IP addresses.

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Clear Chrome’s browsing data

If your browsing data in Chrome hasn’t been cleared for some time now then that might be the reason why you’re suddenly getting the DNS_PROBE_FINISHED_BAD_CONFIG error when you browse the web. To fix this error, you need to clear your web browsing data. Refer to the following steps to do so.

• Tap the Ctrl + Shift + Delete buttons to go to the Clear browsing data section in Chrome.
• Next, set the time range to “All time” and tick all the boxes and then click on the Clear data button.
• After that, restart the Chrome browser and try to open the website you were trying to open earlier.

Option 6 – Try running the Chrome Cleanup tool

In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser.

Hello everyone, last time we were talking about disk cleanup and its benefits, but as you need to keep your System clean you should also clean and keep your hardware clean as well. Many system issues could be traced and could happen due to dirty PC. In this article, we will give you tips on how to perform safely cleaning on your computer and hopefully point good sides to it so you can develop a healthy habit of regularly cleaning it and keeping it tidy. Keeping your PC clean is not rocket science and you can do it with things you already and probably have in your house. One thing that I would recommend tho to purchase is antistatic gloves since they could prevent any kind of electrostatic discharges thus protecting your electric components. If you have the option to disconnect your PC and get it outdoors, I would highly recommend this approach since all the dust will be dusted outside and not in the room where your computer is. If you can not it is still ok, but since some portion of dust will be set in the room, you might need to dust your room after cleaning your computer.

Cleaning outside case & redusting inside

The first thing after disconnecting your computer is to dust it from outside, here you will need a vacuum cleaner and a brush, gently brush outside dust from your casing and vacuum it with your vacuum cleaner. You can use dustcloth for larger parts but use the brush for fans and connectors. After you have done cleaning the outside part, open the side of your computer casing, put on your antistatic gloves, and get a fine and soft brush, repeat dusting and vacuuming of the inner parts of your computer. If your computer is not regularly been cleaned this part will take a little longer since there would be excess dust inside and it will take a longer time to vacuum it all but keep going until you are left with no dirt.

Cleaning it inside

Fans are troublesome to clean since they will rotate when brushed and that could make you miss certain sports, in order to battle this get a tape and stick the fan into one position, brush areas that you can reach, then unstick it, rotate the head, stick it again in another position and dust off remaining areas which you could not reach before. If your computer is very dirty and some hard dirt is at bottom of the connectors, disconnect desired component and clean the connection properly. plug it back in immediately after cleaning to avoid connecting it somewhere else. Harder stains that could not be dusted could be cleaned with little alcohol. Get your dustcloth just a little wet with alcohol, just a corner, and gently wipe out sticky dust or spills if they are present. Leave it 10 minutes for alcohol to evaporate before plugging it back into an electric socket.

Thermal paste and cable management

If you have money and expertise, every 2 years would be a good idea to change the thermal paste on your processor, all you need to do is buy it from your local computer store online, remove the CPU fan clean the CPU and bottom of the fan and apply new thermal paste, place fan back and lock it. If you do not have expertise in this area, call someone who has to show you how it is done. When cleaning it would be a good idea if you do not have any cable management to do it now, nice and tidy cables not only look good, they also improve your air circulation inside your casing making your computer cooling better. once you are done with it, close back the casing side and plug it back in the wall.

Peripherals

When you are cleaning your computer, do yourself a favor and clean your keyboard, mouse, and screen as well. the keyboard can be quickly cleaned with compressed air in the can and screen and mouse with dustcloth. That's it, remember, keep your PC clean and tidy and enjoy the benefits of non-hardware malfunctions caused by dirt and dust.

You might have experienced a situation when you restarted your Windows 10 PC after an upgrade and you tried logging into your account but only a screen with a message saying, “Preparing Windows”. If the screen only stays that way, this indicates that Windows 10 is trying to complete the upgrade or waiting for some files to load up so that you can use your account. Some users also reported that when they tried logging into their accounts, they also get the same message on their screens. To resolve this issue, read on as this post will show you what you can do if your Windows 10 PC is stuck on the “Preparing Windows” screen. A lot of users have tried logging back into their account once more but to no avail as the same screen still greets them. And even when they tried the Ctrl + Alt + Del combo, it still didn’t work. This only goes to show that your account might somehow be corrupted.

Option 1 – Try booting your PC into Safe Mode

The first thing you can do to resolve the issue is to try booting your computer into Safe Mode and then log in using an Admin account. If it seems like your admin account has caused the problem, you need to create an admin account first and then log in after you reboot into the account and then log off. After that, restart your PC normally and check if the problem’s resolved or not. If not, refer to the next given option below.

Option 2 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
• Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
• Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double-click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
• You should know which among the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
• After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
• Exit the Registry Editor and restart your computer to apply the changes made.

Option 3 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why your screen is stuck at “Preparing Windows”. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try to repair hard disk errors using the Chkdsk utility

You can also run the Chkdsk utility to resolve the problem. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them.
• chkntfs /t
• chkntfs /t:10

RocketDock is one of the most popular app launchers as it has been used excessively back in several windows versions. This was modeled based on the Mac OS X launch bar and offers an animated response when you hover the mouse over the apps gathered on the Dock. This is perched at the top of your screen, and you can easily drag your favorite app icons to have them in one place. The dock keeps all your most favorite shortcuts intact for faster and easy access. Like other apps, you can easily customize the dock with skins and other add-ons. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

One of the most critical processes in the Windows 10 operating system is the Explorer.exe. And there are times when you might encounter an error that says, “System call failed”. You can encounter this error when you try to launch File Explorer, and in such case when the File Explorer does not work, it could cause issues in accessing folders and files on your computer. This kind of error pops up when the explorer.exe system file has become corrupted or if there is some process that interferes with its smooth functioning. To fix this error, you can try to restart the explorer.exe process, run both the System File Checker scan and DISM tool. You could also put your computer in a Clean Boot State or uninstall any programs you’ve installed recently. For more details, follow each one of the given suggestions below.

Option 1 – Try to restart the Explorer.exe process

The first thing you can do is try to restart the Explorer.exe process. To do so, refer to these steps:

• First, right-click on the Taskbar and select the Task Manager.
• Next, expand the Task Manager window to see all the active processes.
• From there, look for the Windows Explorer process, right-click on it and select Restart.
• After that, check if the error is now fixed.

Option 2 – Run System File Checker scan

If restarting the explorer.exe process didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in this command: sfc /SCANFILE=c:windowsexplorer.exe

Note: If you are using a 64-bit Windows operating system, enter the “sfc /SCANFILE=C:WindowsSysWow64explorer.exe” command instead.

• Wait until the process is completed and then restart your computer.

Option 3 – Run the DISM tool

You might also want to run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the “System call failed” error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 4 – Try running the Check Disk utility

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk c: /f /r
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 5 – Put your computer in a Clean Boot State

As pointed out, there are some instances that some conflicting programs installed in your computer might be the one that triggers the “System call failed” error to appear when you try to open File Explorer. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer has restarted in a Clean Boot State, perform your scan again and see if it now works, and then start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 6 – Try to uninstall the programs you’ve installed recently

In case you don’t know, freeware software packages aren’t always free as some of them could contain malicious software that can cause serious damage to your computer. Thus, if you have installed a program recently prior to getting the “System call failed” error, then you have to uninstall that program.

• Tap the Win + R keys to open the Run dialog box.
• Then type “appwiz.cpl” in the field and tap Enter to open the Programs and Features in Control Panel.
• Next, arrange the list of installed programs in the order of the installation date.
• After that, look for the problematic program and right-click on it, and then select Uninstall.
• Once the process is done, restart your computer and see if the error is fixed.

Operating systems now give users a feature that allows them to create separate partitions out of HDD or SSD-based storage in order to store data in an organized manner. This small yet powerful feature has always been supported by Microsoft. However, there are times when users might fill up on some particular very soon. This may result in the lack of space for that partition which makes the entire process of using PCs slower since there is a large chunk of files that has to be indexed in a smaller partition. If you are one of the users experiencing this dilemma, you need to either delete the other partitions to allocate their storage to the partition that is short on storage or simply recreate the partition so that all the useless data will be deleted and you can start afresh with the overflowing partition. In this post, you will be guided on how you can delete any storage partition from your Windows 10 PC via Disk Management, Command Prompt as well as Windows PowerShell.

Option 1 – Delete storage partition via Disk Management

This is one of the simplest ways you can use to delete a storage partition. Go to the WinX Menu and from there, open Disk Management and then select the Drive you want to get rid of, right-click on it and then select Delete Volume.

Option 2 – Delete storage partition via Command Prompt

• Tap the Win + X keys or right-click on the Start button and select Command Prompt (Admin) or you could also type in “cmd” in the Cortana search box and right-click on the Command Prompt icon and then select the “Run as Administrator” option from the context menu.
• Once you have Command Prompt pulled up as admin, type in and enter this command – diskpart
• After entering this command, the Diskpart Utility will start. Diskpart Utility is a command line-based utility just like Command Prompt but it will get a UAC Prompt after you invoke it so you have to click Yes for the UAC Prompt.
• After that, type in list volume and tap Enter to see the list of all the partitions created on your PC. This includes both types of partitions that are visible to a normal user in the File Explorer as well as the ones that are created by Windows 10 by default which helps it in storing the boot files and other essential system files.
• You should see a list of all the partitions made on your computer. Select the partition you want to delete by its Unique Identification number as Volume X where X denotes the Unique Identification Number.
• Next, type in the select volume number command and hit Enter to select the desired volume.
• Then delete the volume you’ve selected and type in the delete volume command and hit Enter to delete the volume you just selected and convert it into unallocated space.

Option 3 – Delete storage partition via Windows PowerShell

• Start by tapping the Win + X keys or simply right click on the Start button and select Windows PowerShell (Admin) or you could also type in “windows powershell” in the Cortana search box and right-click on the Windows PowerShell icon and select the “Run as administrator” option.
• Once you’ve opened the Windows PowerShell, type in the Get-Volume command and hit Enter to get a list of all the partitions on your PC.
• Next, select the drive letter you want to delete and then type in the Remove-Partition –DriveLetter command and hit Enter to delete the selected partition. Note that you need to replace the drive letter with the letter of the partition you want to get rid of.
• After that, it will ask you for confirmation. Just hit the Y key for Yes or hit the A key to say Yes to All. This will delete all the partition you’ve selected and will move them in as unallocated space.

And that’s how you delete a Drive Partition or Volume in Windows 10. Note that you should only follow the last two options given in case the Disk Management is not able to fulfill the user requirements.

Error Code 0x80070020 – What is it?

One of the problems encountered by Windows users when upgrading to Windows 10 from Windows 7 or Windows 8/8.1 is the Error Code 0x80070020. This error code normally occurs when users try to download updates from the Windows Update Website or simply by upgrading to Windows 10. Error Code 0x80070020 also occurs when the device already has a Windows 10 installed.

Once this error is encountered, it will cause malfunction of update installs and display the following message:

An error (-5006 : 0x80070020) has occurred while running the setup. Or The process cannot access the file because it is being used by another process”

Solution

Error Causes

In an attempt to fix Error Code 0x80070020, it is important to pinpoint what the cause is. The most probable cause of this error is due to interference. This error code most likely occurs when there is another automatic update running, for instance, an Antivirus scanning in real-time. If you’re scheduled to have an automatic update during real-time scanning, the Windows 10 update might malfunction.

Further Information and Manual Repair

In trying to fix Error Code 0x80070020, you can perform manual repair methods to resolve the issue effectively and efficiently. Most Windows users can easily employ these manual repair methods, even those who do not have technical abilities. However, there are certain instances where a Windows professional’s help is needed. If you don’t want to face any risk in resolving the issue, it would be best to consult a professional Windows technician or you can also make use of a powerful automated tool.

NOTE: It is best to attend immediately to errors encountered since unresolved errors can result in slowing down your computer’s performance. This might also cause other error messages to arise such as Error Code 0x80070057.

Method One: Restart Your Device

Since Error Code 0x80070020 is most likely encountered due to interference during your update, the easiest method you can do is to close all opened programs and restart your device. After restarting, try to start the update process again.

Method Two: Disable Antivirus Temporarily

Another quick and safe way to fix Error Code 0x80070020 is to disable your antivirus. You must take note though that in doing so, your computer will be susceptible to virus attacks. If you want to proceed with this method, follow these steps:

1. Locate all programs in process in the notifications area, found in the lower right-hand section of your screen. If in case the antivirus icon is not visible on the taskbar, you may have to click an arrow pointing up to show what programs are currently running.
2. Right-click on the antivirus icon then select the disable option.

Method Three: Run the Update Troubleshooter for Windows

The Windows Update Troubleshooter may resolve many of the errors encountered by Windows users when installing updates from Windows Update. To execute the troubleshooter, follow the steps below:

1. Access a menu by holding the Windows key and X. Wait for the menu to appear on the bottom left corner of the screen.
2. Open the Control Panel.
3. Change the appearance of files by selecting large or small icons in the View by option located on the upper right section of your screen.
4. Once you change the appearance of the files, choose the troubleshooting
5. Run the Windows Update Troubleshooter.
6. Restart your device then check if this resolves the problem.

Method Four: Execute A Clean Boot

Executing a clean boot means starting Windows using only a few resources, including startup programs and drivers. This safeguards minimizing conflicts and prevent software clash when an update is received. In performing a clean boot, you will be able to pinpoint what caused the manifestation of error code 0x80070020. Check Microsoft’s Support website to know how to execute a clean boot.

Method Five: Reset Windows Update Components

Performing this method is a bit risky and should be your last option if all methods were unsuccessful. This process will alter your device’s registry so you must ensure to perform accurately the steps. A single mistake can lead to modifying your registry erroneously, which might result in the occurrence of other error messages. Carefully follow the steps found on Microsoft’s Support website to successfully reset Windows Update components.

Resetting Windows Update components can also be done by implementing the following steps:

1. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
2. Stop the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
3. Rename both the SoftwareDistribution and Catroot2 folders to <name of folder> old.
4. Start now the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
5. Exit the Command Prompt then restart your device. After restarting, try installing the updates again.

Method Six: Disable Third-Party Antivirus

A third-party antivirus such as BitDefender may recognize the Windows Update as a threat since the new update of Windows 10 is probably not yet registered with this third-party antivirus vendor. To solve this, you must disable temporarily the antivirus before performing the update. Once the third-party antivirus is disabled, you can now proceed with the updating process. Update as well your third-party antivirus.

Method Seven: Use the DISM Tool for Windows 10

The Deployment Image Servicing and Management (DISM) is a command-line utility that is installed by default in Windows 10 system. This program is used to fix images in Windows. In the case of Error Code 0x80070020, the DISM can repair the recovery image in Windows 10 and can perform as a virtual hard disk as well.

1. Scan and check files for errors.
2. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
3. Type sfc /scannow
4. You can also use the following commands to check for corrupted files:

/CheckHealth – to check for corrupted files or components

/ScanHealth – to check for corrupted Windows image. This may take up to 10 minutes to finish

/RestoreHealth – to check for corrupted Windows image and do an automatic repair. This may take up to 20 to 30 minutes to finish

NOTE: In an instance where you cannot locate the good files in your computer, the system image files may be corrupted. If this happens, you need to have a copy of install.wim from a computer with good Windows 10 OS or the Windows 10 ISO file. Make sure that the source of the good files has the same language, version, and edition of your OS.

Cleaning corrupted files using DISM utility:

Enter the following commands one by one to perform the /RestoreHealth switch using the source path location of good files you copied:

1. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim
2. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim /LimitAccess
3. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim:1 /LimitAccess

For example purposes, the “repairSource” is the source of the good files.

Error Code 0x80070424 - What is it?

The error code 0x80070424 is a Windows PC error. It may occur when using Windows Update, Microsoft Update or while trying to change Windows Firewall settings. This error does not allow you to enable or disable the Firewall on your PC. It is quite common on Windows 7 and Vista. Symptoms of error code 0x80070424 include Windows Firewall may not be listed on Services.msc, inability to change Windows Firewall settings and you may come across this error message when restarting your PC, “Base Filtering Engine Service could not be found in the system”.

Solution

Error Causes

Some of the common causes of the error code 0x80070424 include:

• Base Filtering Engine Service file corruption
• Registry issues

When you encounter this error code on your system, it is recommended to fix it immediately as this error can lead to serious PC damages.

Further Information and Manual Repair

To resolve the error code 0x80070424 here are some of the best DIY solutions for you. By following these solutions, you can fix the error all by yourself. These are simple, easy, and quick PC fixers that require no technical expertise. Just follow the simple steps and the error will be resolved in the shortest time.

Re-Install Windows Firewall & Filtering Engine

If the underlying cause of the error 0x80070424 is Base Filtering Engine Service file corruption, then the best way to resolve it is to download the Firewall and register file from a reliable website. Once you download it extract the zip on your desktop.

• Double click on both files one by one to confirm their installation on your PC. Once installed, restart your PC and click on the start button. Search file type and run and then press enter.
• When the Run window opens, type REGEDIT and click OK. After that, from the left sidebar navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesBFE.
• Now simply right-click on BFE folder and choose permission. Once that’s done, click on add button and type everyone then press OK to confirm settings.  Here you will see the ‘everyone’ added field.
• After that in the below permission panel, tick the box that says Full Control and confirm. Now close the window and go to the menu and type services MSC.

This will open the service window. From the list search for ‘Base Filtering engine file’ right-click on it. Now search for Windows Firewall and see if you can change the settings. This procedure is most likely to resolve the error code 0x80070424 on your PC. It is time-consuming but worth it.

Use a Registry Cleaner

None the less, if the error is triggered by registry issues, then it is advisable to download Restoro. This is an advanced and highly functional PC fixer integrated with multiple utilities including a powerful registry cleaner. The registry cleaner utility detects all registry issues on your system and fixes them in seconds. It wipes out the excess, unnecessary, and obsolete registry entries and files corrupting your system cleans, and restores the registry. It is user-friendly and compatible with all Windows versions. So whether you are using Windows 7, 8, XP or Vista, you can run it on all versions with ease and resolve the error code 0x80070424 generated by registry issues. This software also includes other functional and value-added features like antivirus and a system optimizer. Click here to download Restoro and resolve error code 0x80070424  on your PC today!