OneXPlayer Mini Handheld Gaming PC

One of the most interesting innovations that were released by Microsoft is the Surface Dial. This only goes to show that Microsoft is very competent not just in hardware but in overall innovation. Although it’s quite a piece of technology and as far as the consensus is concerned, it works pretty well, there are still some issues encountered by users. One of the particular issues experienced by users is that the Surface Dial fails to pair with every Windows 10 PC. At a time of writing, it is still not clear what the cause of the problem really is. However, their possible solutions are provided in this post that might help you resolve the problem. Before you get started troubleshooting the problem, make sure that there are two AAA batteries fitted inside properly.

Option 1 – Check if your PC supports Bluetooth 4.0 LE

In case you don’t know, the Surface Dial only works with the Windows 10 Anniversary Update and later PCs that support Bluetooth 4.0 LE. Thus, you have to check if this is supported or not before you troubleshoot further.

• Tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, click on Bluetooth and select “Microsoft Bluetooth LE Enumerator” from the drop-down menu. However, if it is not there, then it simply means that your computer does not support this standard which is most likely why you were unable to pair with other Windows 10 PCs. On the other hand, if you were able to see it, then proceed to the next troubleshooting steps below.

Option 2 – Check if Bluetooth is on

The next thing you have to do is to check if Bluetooth is turned on. As you know, the Surface Dial connects to your computer using Bluetooth and so you need to check if it’s really on or not. Aside from that, you also have to verify pairing.

• Tap the Win + I keys to open Windows Settings.
• Next, select Devices from the menu and click on Bluetooth.
• After that, make sure that the toggle switch for Bluetooth is turned on.
• Now all you have to do is to verify pairing by pressing and holding the pairing button located beside the batteries and then wait for a few seconds until the Bluetooth light begins to flash.
• Then go back to the Bluetooth section and click on Bluetooth or other devices.
• From there, click on Add Bluetooth and select Surface Dial.
• Follow the next instructions on the screen and click on Done once everything is completed. That should fix the problem.

Option 3 – Check if Surface Dial is connected to another PC

If you think that connecting a Bluetooth device to two different PCs at the same time is wise, then think again as it does not really bode well for the overall user experience. Thus, you need to disconnect the Surface Dial from the system that you are currently using. On the other hand, if everything fails, then it’s most likely that the Bluetooth adapter is the one at fault. So you may have to get a third-party device that connects to your system via USB and then see if it works or not.

In case you don’t know, when you visit a website that uses HTTPS, it also offers an SSL certificate to the browser in order to verify the website’s identity. Although it may contain lots of things inside it, one of them is the URL of the website. So if the certificate does not match the URL to what you entered, you will most likely get the “Server’s certificate does not match, ERR CERT COMMON NAME INVALID” error which indicates that the connection is not private and the site may try to steal your data but worry not, as this post will guide you in resolving this issue. To fix the ERR_CERT_COMMON_NAME_INVALID error, here are some suggestions that might help.

Option 1 – Check the website’s certificate

If you own the website where you’re getting the error, then you might have to check if the website’s certificate is installed properly and configured on the server as it could be the reason why you’re suddenly getting the error.

Option 2 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why you’re getting the ERR_CERT_COMMON_NAME_INVALID error. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 3 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the ERR_CERT_COMMON_NAME_INVALID error in Chrome. To do so, follow the steps below.

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 4 – Run the built-in Malware Scanner and Cleanup Tool in Chrome

In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser. In addition, this built-in tool in Chrome might also help in fixing the ERR_CERT_COMMON_NAME_INVALID error.

Option 5 – Reset Chrome

Resetting Chrome can also help you get rid of the error. Resetting Chrome means restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

SMB which stands for “Server Message Block”, is a protocol used for file sharing. It provides the Read and Writes operating on network devices. Thus, it is why it is widely used when accessing a server-based in Linux. Its latest version is the SMB2 which follows after SMB1. The SMB2 contains more fixes to vulnerabilities that were found in SMB1. The predecessor was vulnerable since it served as a gateway to various modern ransomware which is why Microsoft disabled it by default starting with Windows 10 v1709. When you try to share a file, you will get the following error message:

“Microsoft Windows Network: You can’t connect to the file share because it is not secure. This share requires the obsolete SMB1 protocol, which is unsafe and could expose your system to attack. Your system requires SMB2 or higher.”

In this post, you will be guided on how to check if the SMB2.0 version can be installed on your Windows 10 computer. To get started, follow the steps below. Step 1: Tap the Win + X keys to open the Device Manager. Step 2: After that, click on the Windows PowerShell (Admin) option. Step 3: In the Windows PowerShell window, type the following command and hit Enter:

Get-SmbServerConfiguration | Select EnableSMB2Protocol

Note: After entering the command, you will see the following content on your screen which means that your Windows 10 computer is now capable of running the SMB2 protocol Now all that’s left for you to do is to enable the SMB 2 protocol on your Windows computer by enabling the SMB 1 protocol first and then upgrading it to SMB 2 afterward. Refer to the steps below for more details. Step 1: Tap the Win + I keys to open the Settings app. Step 2: Then type in “control panel” in the search area and click on Control Panel from the search results. Step 3: After opening Control Panel, click on Programs. From there, select the “Turn Windows features on or off” option under the larger menu of Programs and Features. Step 4: After that, Windows Features will appear on your screen. And from there, make sure that you select SMB 1.0/CIFS File Sharing Support and then click on OK. Step 5: Now let it install all the required files and then restart your computer to apply the changes made successfully. After your computer has restarted, the SMB 2 protocol should now be supported on your Windows 10 computer. Note: On the other hand, you can also enter the following command in the Windows PowerShell window. Just make sure you have admin rights to enable it.

Set-SmbServerConfiguration –EnableSMB2Protocol $true

Error 2738 - What is it?

Error 2738 is associated with the VBScript engine. VBScript is the abbreviation for Visual Basic Scripting. It is an Active Scripting programming language developed by Microsoft and modeled on Visual Basic. It is used with a fast interpreter in a large variety of Microsoft environments. Error 2738 indicates that the VBScript engine is not registered properly on your PC. It occurs when you try to install or uninstall VBScript-supported applications on your system. The error message is displayed in the following format:

"Error 2738. Could not access VBScript run time for custom action."

Solution

Error Causes

There are several reasons for the error 2738 message pop up. These include: Incorrect or corrupt registry entries on your system. These entries interfere with VBScript support in Windows thereby generating such error codes.

• Removal of McAfee Antivirus
• Windows registry values are not updated accurately during the uninstallation of McAfee Software
• The Visual Basic Script is registered in the registry under the local user instead of the local machine

No matter what the cause of the error may be, it is recommended that you resolve the issue immediately without any delay.

Further Information and Manual Repair

Here are some of the easy and proven DIY methods to repair error 2738 on your PC:

Method 1

If the error 2738 occurs because the VBScript is not registered correctly, then follow these steps to resolve.

1. Go to the start menu, open Run, and type RegEdit in the box and then press OK. This will open the Windows Registry Editor.
2. Now type KEY_LOCAL_MACHINESOFTWAREClassesCLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}InprocServer32, if the key does not have a data value of C:\Windows\System32\vbscript.dll then simply add it.
3. Now go to the All programs option and then Accessories.
4. Here right-click on Command Prompt and then ‘Run as Administrator’.
5. Now type egsvr32 vbscript.dll then press enter. After that type regsvr32 jscript.dll and then press enter.
6. Restart your PC to activate changes.

Method 2

Sometimes error 2738 may occur when you uninstall preinstalled MacAfee antivirus software on your system. Un-installation usually leaves some trace components in the registry. These components must be removed completely otherwise error codes like 2738 may keep occurring on your computer screen. In such an event, the best way to resolve it is to download the McAfee Consumer Product Removal utility from McAfee's official website. Save this file on your desktop. Double click the file and follow the steps to remove this software completely and successfully from your PC. Proper removal of the McAfee program will resolve error 2738 right away. But if the error still persists then try other methods illustrated below.

Method 3

Download Restoro to remove incorrect and corrupt registry entries on your system that may be interfering with VBScript support. Restoro is a new and easy-to-use PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner removes all entries corrupting the registry, cleans it, and resumes it to its normal state. Click here to download Restoro.

Upgrading your Windows 10 computer does not always go smoothly and you often encounter not just one but various errors so, in this post, we are going to cover several Windows 10 upgrade errors such as 80240020, 8007002C, 80246007, 80070004. All these upgrade errors are related to the Windows Update folder. Thus, you need to clear the Software Distribution folder, repair the System Image and fix System Health in order to resolve all these Windows 10 Upgrade errors. Before you get started on the steps to resolve these tons of errors, you have to disable your security program for the meantime, disconnect your peripherals, remove USBs connected to your PC and then make sure that your PC is connected to the main power supply. Once you have everything covered, carefully follow the options given below.

Option 1 – Delete Windows 10 Update Files in the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits

• After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
• Next, go to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

• Now Open Settings and check for Windows Updates. Windows 10 should begin the download right away.

Option 2 – Try using the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.

DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Note: The Windows Upgrade error, with error code 80240020 is an expected error message that happens when the upgrade requires customer user action. Thus, you need to do the following steps to resolve this particular Windows Upgrade error.

• Tap the Win + R keys to open the Run dialog box.
• Then type “regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdate
• Now right click on WindowsUpdate located in the left pane and then create a new key and name it as “OSUpgrade”
• Next, right-click in an empty space in the left pane and create a new DWORD and name it “AllowOSUpgrade” and enter “1” as its value.

Option 3 – Try running the Windows Update in a Clean Boot State.

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

What is Ammyy Admin

AmmyyAdmin is a software developed by Ammy. This software allows you to manage network computers and servers remotely without complicated NAT settings adjustments or Firewall problems. The program is similar in marketed function to TeamViewer or LogMeIn. This software does not require installation and it lets you control other computers or share files over the software. It usually comes bundled with other software. This software copes files into your computer and sometimes creates new startup keys that allow it to start each time your computer is restarted. AmmyAdmin might display additional ads in your browser as well as pop-up ads. Due to its ability to silently install and run remote administration, it could be used maliciously by those who intend to damage your computer or steal data. AmmyyAdmin is flagged for optional removal, and if you did not intentionally install it, removal is highly recommended

What is a Potentially Unwanted Program (PUP)?

If you’ve ever downloaded freeware or shareware, odds are high that your computer can get installed with a bunch of unwanted programs. A PUA / PUP (potentially unwanted application / potentially unwanted program) is a software program that comes bundled with freeware/shareware and you agree to install it on your computer system. These are programs you definitely don’t want on your system simply because it does not give any beneficial service. PUP doesn’t involve malware in the traditional sense. One simple difference between malware and PUP is distribution. Malware is typically dropped through vulnerability exploitation and in contrast, PUP gets installed with the consent of the end-user, who consciously or unknowingly authorizes the PUP installation on their computer. A PUP might not be viewed as malicious or harmful but nonetheless, it is a common cause of clunky operating systems; some PUPs are a lot more aggressive by deliberately slowing down your PC.

How PUPs affect you?

Potentially Unwanted Programs appear in different forms and varieties, but most times, they are adware programs that exhibit irritating pop-up adverts and advertisements on web pages you explore. In addition, most free software nowadays comes with quite a few unwanted add-ons; in many instances a web browser toolbar or browser modification like a homepage hijacker. They’ll modify browser settings, change default search provider, substitute the default home page with their very own websites, decelerate internet speed, and will damage your computer as well. They could look harmless but PUPs are usually spyware. Some might carry dialers, keyloggers, web browser hijackers, and tracking components that will collect system details, or tracks customer habits and relays these records to third-party organizations. Because of this unwanted program, your application might freeze, your security protections could get disabled which may leave the computer susceptible, your system may get damaged, and the list goes on and on.

Tips on protecting yourself from unwanted software

• When installing anything on your PC, always read the fine print, including the EULA. Do not accept terms of use that are for bundled programs. • Select the “custom” install whenever downloading a software program. Particularly, pay attention to those small boxes which have been checked as default, where you might ‘agree’ to receive advertisements or install software bundlers. • Use anti-PUP software. Security applications like Safebytes Anti-Malware offer the very best real-time protection from PUPs and also other malware. • Be alert if you download and install freeware, open-source programs, or shareware. Avoid downloading and installing browser extensions and programs you are not knowledgeable about. • Use only official product sites for downloading applications. Avoid download websites completely since the majority of websites force users to download the software using their own download manager, which is often bundled with some kind of unwanted program.

Safebytes Anti-Malware scans and detects malware for free. To complete removal, and ensure full PC protections, a paid license key is required.

Malware could potentially cause a lot of damage to your computer. Some malware sits in between the computer and the net connection and blocks a few or all internet sites that you would like to check out. It could also block you from installing anything on your computer, particularly anti-virus programs. If you are reading this article now, you’ve perhaps recognized that a malware infection is a reason behind your blocked net connectivity. So what do if you need to download and install an anti-virus application like Safebytes? There are a few solutions you can attempt to get around with this issue.

Boot Windows in Safe Mode

The Windows-based PC includes a special mode called “Safe Mode” where only the minimum required programs and services are loaded. In the event the malware is blocking internet connection and affecting your PC, running it in Safe Mode enables you to download antivirus and run a scan while limiting potential damage. To enter into Safe Mode or Safe Mode with Networking, press F8 while the system is booting up or run MSCONFIG and locate the “Safe Boot” options in the “Boot” tab. Once you’re in Safe Mode, you can try to download and install your anti-malware software program without the hindrance of the malicious software. Following installation, run the malware scanner to eliminate most standard infections.

Obtain the security program in an alternate web browser

Certain malware may target vulnerabilities of a specific web browser that obstruct the downloading process. If you seem to have a virus attached to Internet Explorer, then switch over to an alternate browser with built-in security features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Create a portable anti-malware for removing malware

Here’s another solution which is utilizing a portable USB antivirus software that can check your system for malicious software without the need for installation. Adopt these measures to run the anti-malware on the infected computer system. 1) On a clean computer, install Safebytes Anti-Malware. 2) Plug the Thumb drive into the uninfected computer. 3) Double-click the exe file to run the installation wizard. 4) Pick a USB flash drive as the location when the wizard asks you where you want to install the program. Follow the on-screen instructions to finish the installation process. 5) Remove the flash drive. Now you can utilize this portable anti-virus on the affected computer system. 6) Double-click the anti-malware program EXE file on the flash drive. 7) Run Full System Scan to identify and clean-up up all sorts of malware. These days, an anti-malware program can protect your computer from different forms of online threats. But how to select the right one amongst countless malware protection software that is available in the market? As you might be aware, there are numerous anti-malware companies and products for you to consider. Some of them are great, some are ok types, while some will ruin your computer themselves! You have to choose one that is reliable, practical, and has a strong reputation for its malware source protection. One of the strongly recommended software is SafeBytes AntiMalware. SafeBytes has a superb reputation for quality service, and customers appear to be very happy with it. SafeBytes can be described as a highly effective, real-time anti-malware application that is created to assist everyday computer users in safeguarding their computers from malicious internet threats. Using its cutting-edge technology, this application will assist you to eradicate multiples types of malware like computer viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers. There are many wonderful features you will get with this security product. Below are some typical features found in this software: Robust, Anti-malware Protection: Built on a highly acclaimed anti-virus engine, this malware removal application has the capacity to find and get rid of various obstinate malware threats like browser hijackers, PUPs, and ransomware that other common antivirus software will miss. Real-time Protection: Malware programs attempting to get into the system are identified and stopped as and when detected by the SafeBytes active protection shields. They are very effective in screening and eliminating different threats because they’re constantly improved with the latest updates and alerts. Internet Security: Safebytes assigns all sites a unique safety score that helps you to get an idea of whether the webpage you’re going to visit is safe to browse or known to be a phishing site. Light-weight: This software program is not “heavy” on the computer’s resources, so you’ll not notice any performance problems when SafeBytes is working in the background. 24/7 Online Support: Skilled technicians are at your disposal 24/7! They will promptly resolve any technical issues you might be experiencing with your security software. SafeBytes has come up with a wonderful anti-malware solution that can help you conquer the latest malware threats and virus attacks. Once you’ve installed SafeBytes Anti-Malware, you will no longer need to bother about malware or other security worries. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

Installing Windows updates, installing a new driver from the manufacturer, or even just installing an application or game can cause sometimes certain components of your computer to stop working properly or introduce issues that were not present just before mentioned installation. Luckily for all of us, Microsoft seems aware of this potential issue and we have the option to roll back an older driver which performed well and had no issues at all. In order to do this first press ⊞ WINDOWS + X to open the hidden start menu and click on Device Manager. From the Device Manager choose the troublesome device and right-click on it, choose properties. Device properties floating Window will appear. Click on the top tab which says, Driver. From the Driver tab, click on Roll Back Driver. Note that if the device is working properly, the Roll Back Driver button will be greyed out and you will not be able to click on it meaning that chosen device is not the issue. If the device is not working properly and you can click on Roll Back driver, do it, choose the previous version, and reboot your computer. You can use this method to get back to the previous driver version for any device that is causing issues in your computer.

There are times when you install a Windows update to your Windows 10 computer but you only got an error message saying, “The update isn’t applicable to your computer”. This is unusual as Windows was the one that downloaded them in the first place. To understand the reason behind this error, read on as this post will also give you a couple of suggestions you can try to fix the problem. One of the main reasons why this error occurs is that your computer might not have the required installed updates and many more. Other reasons include:

1. The update might be replaced. There are instances when a newer Windows version is already available on the computer and that the version you are trying to manually install is an older version which is why the Windows update failed.
2. The update might already be installed. There are times when the update process is still in progress and the earlier payload might have already been installed.
3. It could also be that it’s a wrong update for architecture. As you know, updates are designed accordingly based on the architecture of the computer so if the update you are trying to install does not match the architecture of your CPU then it’s no wonder you’re getting an error message.
4. Your computer might be missing a prerequisite update. There are Windows updates that depend on other updates so if you missed one and you’re installing another one, it could be the reason why you’re getting the error.

To fix the problem, here are some suggestions that might help.

Option 1 – Try verifying the package and the Processor Architecture

As pointed out earlier, updates are made according to the Windows versions. Thus, if one of the updates failed to install, you need to check if it’s applicable or not. The best way to do that is by searching the Windows update name on the official website of Windows. It could be that the Processor Architecture is not compatible with the Windows Update you are trying to install. If you have an X86-based processor, you can’t install x64-based installations of Windows and vice-versa. This usually happens when you’ve downloaded the update manually and then tried installing it.

Option 2 – Try checking if the update is old

The issue might be because you are trying to install an old Windows update which is why it didn’t work. To check, go to Settings > Update and Security > View Update history. From there, you can look for the update.

Option 3 – Try checking if the update is already installed

To verify the update, just go to the Windows Update history once more as you did in option 2, and then see if the update is already installed or not.

Option 4 – Try checking the prerequisites

AS mentioned earlier, there are some updates that depend on other updates before they get installed on your computer. The best way to verify is by checking the Microsoft Knowledge Base (KB). And to verify if the prerequisite updates are installed or not, just run the command below in PowerShell:

get-hotfix KB1111111, KB2222222, KB3333333

Note: In the command given above, you need to replace “KB1111111, KB2222222, KB3333333” with the actual update KB numbers.

Option 5 – Try running the Windows Update Troubleshooter

As you know, Windows 10 has various auto-repair built-in tools to help users fix small issues which used to get fixed manually. And in this case, you will need the Windows Update Troubleshooter to fix the issue.

• Go to Settings and click on Update and Security.
• From there, click Troubleshoot and click on Windows Update and then click the “Run the troubleshooter” option.
• After that, it will try to detect and automatically fix common issues in the Windows Updates which can be resolved by Windows itself. Note that the process may take several minutes before it completes so you need to wait until it’s done. Once it’s done, in case you have some pending update that wasn’t realized by the system early on, it will apply the fix right away and restart the Windows Update service.

The MP4 MIME-type is a video type that is mainly configured in IIS or Internet Information console. It is the one that instructs a web browser to use the default video application when running MP4 files from websites. MIME which stands for Multipurpose Internet Mail Extensions which offers a way to identify files on the Internet-based on their format and nature. For example, when a content-type header value like MP4 is defined in an HTTP response, the browser can be configured to open the file with the proper plugin. However, there are some servers that don’t have an associated MIME type to support MP4 files and so they fail to play these files. In such cases, you will encounter the “Unsupported video type or invalid file path” error, especially when you use the Internet Explorer browser in Windows 10. To fix this problem, you may have to configure the MP4 MIME type in IIS but you might find that IIS is not enabled in Windows 10 which is why you need to turn it on or enable it first. For more details, refer to the following instructions below.

Step 1 – Enable IIS:

• Open Control Panel and go to Programs > Programs and Features.
• From there, select “Turn Windows features on or off” to mark its checkbox.
• After that, select “Web Management Tools” and expand its menu and look for “IIS Management Console”.
• Click the OK button and then wait for a couple of seconds to allow Windows to successfully apply the changes made.

Step 2 – Configure the MP4 MIME type in IIS:

• Go to Control Panel and from there, access Administrative Tools.
• Next, click “Internet Information Services Manager” from the list of given options.
• Once confirmed, it will open the IIS console where you have to click the name of your IIS Server located on the left panel. This will enable several options in the central details section.
• Now double click on the icon with the label “MIME Types”.
• After that, you should see an “Add” link option on the right panel. Click on the link to open a configuration dialog box.
• Then type “.mp4” in the File Name Extension field and enter “video/mp4” in the textbox of the MIME Type.
• Click the OK button to save the changes made. This should fix the “Unsupported video type or invalid file path” error on your Windows 10 computer.

Step 3 – Reset your browsers:

Mozilla Firefox

• Open Firefox and click the icon that looks like three stacked lines located at the top-right section of the browser.
• Next, select the question mark icon from the drop-down menu.
• Then select “Troubleshooting information” from the slide-out menu.
• After that, click on the “Reset Firefox” button located at the top-right section of the newly opened web page.
• Now select “Reset Firefox” in the confirmation pop-up window that appears.

Google Chrome

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Internet Explorer

• Launch Internet Explorer.
• Next, click the wrench icon for Settings.
• Then click Internet Options.
• After that, go to the Advanced tab.
• From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
• Now click OK to save the changes made.

If your Microsoft Edge browser encountered a Stop Error that says, “INVALID_POINTER_READ_c0000005 (atidxx64.dll)” in your Windows 10 computer, then this indicates that your Graphics card driver is outdated. According to security experts, Microsoft has already acknowledged the problem and stated that this issue exists with Windows 10 v1809, Windows Server 2019, and Windows Server version 1809. Although there is no direct way to resolve the problem, there are still some workarounds you can try. If you are using a RadeonHD2000 or HD4000 series video card, the update will be blocked for you. Some users also claim to experience performance issues with the lock screen or the ShellExperienceHost. However, if you are using AMD, the problem is that it no longer supports Radeon HD2000 and HD4000 series graphics processing units or GPUs. Even though Microsoft is already working for a way to resolve the problem, here are some alternative solutions you can check out:

Option 1 – Update your Graphics card drivers

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try removing AMD Radeon HD2000 and HD4000 drivers

Although this is not exactly a perfect solution, removing AMD drivers will make the operating system fall back to the default GPU available on your motherboard. You also have the option to completely disable the hardware.

• Tap the Win + X + M keys to open the Device Manager.
• Next, look for your Graphics card drive, and under Display Adapters, right click on them and click Uninstall device or Disable device.
• After that, restart your computer. This will disable the AMD drivers so you won’t be able to find them. It will also release the Windows 10 v1809 update on your computer and in case your operating system tries to prompt you with the “New Device found” message, simply ignore it.

Option 3 – Try to use another browser

You might want to use another browser especially when you already updated your computer and Microsoft Edge still keeps on crashing. You can use Google Chrome, Mozilla Firefox, and other browsers as alternatives until you sort out the problem.

Option 4 – Try to remove the Graphics card physically

You might also want to try removing both AMD Radeon HD2000 and HD4000 as they are very old graphics cards. And since AMD is not going to roll out anything, at least on its own if your motherboard has an onboard GPU, it would be best to get rid of the cards. After that, install the Windows v1809 update and then put them back in. You also have the option to install the driver but just don’t use Microsoft Edge.