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0x3D55: Family App information is corrupted

What is 0x3D55? As you know, Windows 10 is loaded with various Universal Windows Platform or UWP apps such as the Microsoft News, Weather, Calculator, Windows Mail, and many other applications that are based on the modern UWP platform of Microsoft that was introduced in Windows 10.

Each one of these apps has a shared piece of code in the kernel for them to be able to get executed across any device that runs the Windows 10 OS which includes laptops, PCs, 2-in-1 devices, mobile phones, mixed reality headsets, and many more. However, there are times when the runtime information for these apps ends up getting corrupted which causes them not to function as expected and throws errors like the error 0x3D55.

This kind of error can be pinned down when the UWP app malfunctions and you can also find an error message in the Event Log that reads, “0x3D55: Package family <App name with ID> runtime information is corrupted”. So if you encounter this error, read on for this post will walk you through fixing it. There are three suggestions you need to check out to fix this error – first, you can try to reset the Microsoft Store cache, second, you can try to re-register or reinstall the problematic app and lastly, run the Windows Store App troubleshooter.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Run the Microsoft Store Apps troubleshooter

The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x3D55. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working.

To use the Windows Store Troubleshooter, follow the steps below.

  1. Tap Win + I keys again to open the Windows Settings panel.
  2. Go to Update & Security and then go to Troubleshoot.
  3. On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.

Option 3 – Try to re-register the UWP app via PowerShell

  • First, type “command prompt” in the Start Search and right-click on Command Prompt and then select the “Run as administrator” option.
  • Next, navigate to this location in the command line utility: C:/Users/<Insert Username>/AppData/Local/Packages
  • After that, execute the “DIR” command to view the list of all the directories in the given location.
  • Once the list appears, look for the ID of the problematic app and take note of it.
  • Now tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.<YOUR APP ID HERE>).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

  • Wait for the process to be completed and then restart your computer.

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How to Fix Windows 10 Error 0x80070017

Error Code 0x80070017- What is it?

Error Code 0x80070017 is an error code that is most often associated with Windows 10 installations, although it has also been encountered by users on previous versions of the Windows operating systems. It is usually encountered as users attempt to install a new version of the software on their machine.

Common symptoms include:

  • A vague error message regarding the inability of the system to copy over the necessary files pops up as users attempt to install a new version of the Windows operating system on their computer

While it can be hard to tell what the exact cause of Error Code 0x80070017 is on your specific device, the good news is that there are two primary methods that can be used to fix the problem and to allow you to proceed with your installation. These two methods do require some degree of technical knowledge and/or skill, so if you don’t feel like you have the ability to undertake them on your own, be sure to get in touch with a trusted computer repair professional to assist you.

Solution

Restoro box imageError Causes

The most basic cause of Error Code 0x80070017 is that some of the files that are needed by the system to complete the installation are either not being found by the computer or are believed to be corrupted by the system. When this happens, security features within the software prevent it from completing the installation process, so as to avoid damage to the computer. Error Code 0x80070017 can be disruptive to your installation process, but there are two basic methods that can be employed to resolve it.

Further Information and Manual Repair

While it can be frustrating to encounter Error Code 0x80070017 on your Windows machine, there are two methods that can be used to try to resolve the problem. One of these methods is extremely simple, even for the most basic users, while the second method takes a little bit more skill and technical knowledge. If you aren’t able to complete these methods on your own, be sure to get in touch with a qualified computer repair technician that can assist you. Here are the best ways to attempt to resolve Error Code 0x80070017 on your device:

Method One:  Clean Your Physical Disk

If you purchased a physical disk version of the installation files for your Windows operating system, remove the disk from your drive and clean it using a microfiber or other lint-free cleaning cloth. As you wipe down the disk, do not use any chemicals, and be sure to wipe gently from the center towards the outside edge rather than the other direction, as failure to do so can damage the disk irreparably.

In some cases, you may need to contact Windows support if you believe that there is an error on the disk itself, such as a scratch, that would prevent the disk from being used as needed in the installation process. They may be able to offer you a replacement disk or you may be able to download a digital copy of the version that you are attempting to install on your machine.

Method Two:  Use the Chkdsk Utility

To determine if there may be an error within the disk drive itself, place the installation disk into the drive and restart the system. Go through the prompts until you see the option to “repair your computer.” Choose the operating system that you are using, go into the menu for System Recovery, and type in the words “Chkdsk/r” to begin to use the tool.

Whenever you run a tool like Chkdsk on your computer, it is important to restart your machine afterward to ensure that any changes that have been made are able to be fully applied and accepted by the operating system that you are running.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
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Attempt was made to reference a token
If you were trying to open File Explorer but it suddenly stopped working and you encounter an error message that states, “An attempt was made to reference a token that does not exist”, read on as this post will guide you in fixing this problem. This problem was initially reported after the April Update and Microsoft was able to fix it right after correcting the build. However, this effort seems futile for some users as recently, some reported getting the same error when they try to open not just Windows File Explorer but also with utilities like Microsoft Management Console or MMC, Visual Studio, Task Manager, Printer, Recycle Bin, etc. Two of the most likely causes of this error are a troublesome Windows Update and corrupted system files. Whatever the cause is, here are some suggestions you can follow to fix the “An attempt was made to reference a token that does not exist” error.

Option 1 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /[DLL file]
    • exe [DLL file]
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Replace the DLL file from a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 3 – Perform a System File Checker scan

The System File Checker or SFC scan could detect and automatically repair damaged system files that could be causing the “An attempt was made to reference a token that does not exist” error to pop up. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try reverting back to the previous build of Windows

This kind of error might have something to do with a Feature Update so you can try to revert your computer to a previous build of Windows 10 as it could help you fix the problem. In this case, it would better if you refrain from updating your Windows 10 computer until this problem is completely resolved by Microsoft.
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Your computer has lost the lease to IP Address
If you encounter an error message that states, “Your computer has lost the lease to its IP Address <IP ADDRESS> on the Network Card with network address <NETWORK ADDRESS>”, then this post might be of help to you. This kind of error due to the timeout caused by the DHCPv6 address which is used to connect the client to the user network as an independent client or a part of a domain. There are a lot of potential fixes you can try to fix this error and we will be discussing each one of them below. You can try to reboot your router, flush the DNS cache, reset the Network adapter, toggle the DHCPv6 Lease time or disable IPv6 in the Network Center. For more details, refer to the following options.

Option 1 – Try rebooting your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try to flush the DNS configuration

You could also try to flush the DNS configuration in your computer to fix the error. How? Refer to these steps:
  • Tap the Win + X key combination and click on the Command Prompt (Admin) option or you could also search “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, enter each one of the commands given below sequentially in order to flush the DNS cache.
    • ipconfig/release
    • ipconfig/renew
    • ipconfig/flushdns
  • Now type the exit command to close Command Prompt and then restart your computer and see if the problem is fixed.
One the other hand, you could also try to reset Winsock as well as the TCP/IP. Once done, just exit the Command Prompt and check if that fixes your issue. You may want to reset Winsock & reset TCP/IP as well.

Option 3 – Try to toggle the DHCPv6 Lease time

  • First, you need to log in to the Admin panel of your router.
  • Next, navigate to the DHCPv6 settings inside it and look for a field for Lease Time.
  • After you’ve found it, increase the Lease Time value to something greater than what is already entered depending on your preference.
  • Now apply the configuration and reboot your router to apply the modified settings. Just remember that if things didn’t work out, you can just change back the Lease Time value to what it was before.

Option 4 – Try disabling the IPv6 in the Network Center

  • Tap the Win + X key combination and click on Network Connections.
  • This will open the Settings app on a specific page. Now on the right-side panel, click on the Network and Sharing Center link.
  • After that, it will open the Control Panel and from there, click on the network that your computer is connected to and then click on Properties.
  • Next, uncheck the entry that says, “Internet Protocol Version 6 (TCP/IPv6)” in the list that populates.
  • Now click on OK and close all other windows and see if the error is fixed.

Option 5 – Run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 6 – Try to perform Network Reset

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.
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Removing TranslationBuddy from your PC

TranslationBuddy is a browser extension developed by MindSpark Inc. for Google Chrome. This extension allegedly offers users the ability to translate any text to any language. From the Author: Now enjoy immediate access to the FREE web, email, and text translations, Multilanguage Virtual Keyboards, words of the day, and more! This extension configures your New Tab page to TranslationBuddy™ to provide these features.

Get FREE translations instantly. An easy way to translate web pages, texts, and emails.

Unfortunately, this extension hijacks your browser's new tab page, and default search engine, changing it to MyWay. While installed, it monitors browser activity such as visited websites, clicked links, downloaded information, and sometimes even personal information that it later uses to display additional unwanted ads in your browser.

About Browser Hijackers

Browser hijacking is a type of unwanted program, usually a web browser add-on or extension, which then causes modifications in the web browser’s settings. Browser hijackers are capable of doing a number of things on your PC. Generally, browser hijacking is used for earning advertising revenue from forced advert clicks and site visits. Though it might appear harmless, these tools are made by vicious people who always try to take advantage of you, so that hackers can earn money from your naivety and distraction. Some browser hijackers are designed to make particular modifications beyond the browsers, like altering entries in the system registry and letting other malware further damage your machine.

Indications of browser hijack

There are several symptoms that point to a browser hijacking: you see unauthorized modifications to your Internet browser’s home page; bookmark and the new tab are likewise modified; The default search page of browser is modified; unwanted new toolbars are added to your web browser; unstoppable flurries of popup advertisements appear on your computer screen; your web browser gets sluggish, buggy, crashes very often; you’re blocked to access the websites of computer security solution providers.

Exactly how they invade computer systems

Browser hijackers can enter a PC by some means or other, for example via file sharing, downloads, and email also. They may also come from any BHO, browser extension, toolbar, add-on or plug-in with malicious intent. Some internet browser hijackers spread in user’s computers using a deceptive software distribution strategy called “bundling” (commonly through shareware and freeware). Browser hijacking may lead to severe privacy problems and even identity theft, affect your web browsing experience by taking control over outbound traffic, substantially slows down your computer or laptop by deleting lots of resources, and cause system instability at the same time.

Removing browser hijackers

Some hijackers could be removed by deleting the free software they came with or by deleting any add-ons you’ve recently added to your computer system. Having said that, many hijackers are extremely tenacious and require specialized applications to remove them. Inexperienced PC users shouldn’t ever attempt the manual form of removal, as it demands thorough system knowledge to perform fixes on the system registry and HOSTS file. You might opt for automatic browser hijacker removal methods by simply installing and running an efficient anti-malware program. One of the recommended tools for fixing browser hijacker infections is SafeBytes Anti-Malware. It will help you remove any pre-existing malicious software in your system and provides you real-time monitoring and protection from the latest internet threats. Together with the anti-malware tool, a system optimizer could help you in deleting all associated files and modifications in the registry automatically.

How To Get Remove Virus That Is Preventing Anti-Malware Downloads?

Malware can cause all kinds of damage when they invade your system, from stealing sensitive details to deleting data files on your PC. Certain malware variants modify browser settings by adding a proxy server or modify the computer’s DNS configurations. In these cases, you’ll be unable to visit certain or all websites, and thus unable to download or install the required security software to eliminate the malware. If you are reading this article now, you might have perhaps realized that virus infection is the reason behind your blocked net connectivity. So how to proceed if you want to download and install an antivirus program such as Safebytes? Refer to the instructions below to remove malware through alternative ways.

Install the antivirus in Safe Mode

In Safe Mode, you are able to modify Windows settings, uninstall or install some programs, and eliminate hard-to-delete viruses. In the event, the malicious software is set to load automatically when the PC starts, switching to this mode may prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press F8 while the system is booting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you’re in safe mode, you can try to install your anti-malware software application without the hindrance of the malware. After installation, run the malware scanner to eliminate most standard infections.

Switch to an alternate internet browser

Malicious code may exploit vulnerabilities on a particular internet browser and block access to all antivirus software sites. If you seem to have a virus attached to Internet Explorer, then switch over to an alternate browser with built-in safety features, such as Firefox or Chrome, to download your preferred anti-malware program – Safebytes.

Make a bootable USB anti-virus drive

Another approach is to download and transfer an anti-malware application from a clean PC to run a scan on the infected computer. Adopt these measures to run the antivirus on the affected computer system. 1) On a virus-free PC, download and install Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) Select the USB flash drive as the location for saving the file. Follow the directions to complete the installation process. 5) Disconnect the pen drive. Now you can use this portable anti-malware on the infected computer system. 6) Double-click the EXE file to run the Safebytes tool from the pen drive. 7) Hit the “Scan” button to run a full system scan and remove malware automatically.

Let's Talk About SafeBytes Security Suite!

Today an anti-malware program can protect your computer from various kinds of internet threats. But wait, how to choose the right one amongst the many malware protection software that’s available out there? As you might be aware, there are numerous anti-malware companies and tools for you to consider. A few of them do a good job in getting rid of malware threats while some will damage your PC themselves. You need to be careful not to choose the wrong product, especially if you purchase a premium program. Among few good programs, SafeBytes Anti-Malware is the highly recommended software program for the security-conscious individual. SafeBytes anti-malware is really a powerful, very effective protection application made to assist users of all levels of computer literacy in finding and removing malicious threats out of their PC. Using its cutting-edge technology, this application can assist you to eliminate several types of malware which include viruses, worms, PUPs, trojans, adware, ransomware, and browser hijackers. SafeBytes anti-malware takes computer protection to a totally new level with its enhanced features. Below are some typical features found in this software: Real-time Threat Response: SafeBytes provides complete and real-time security for your laptop or computer. This utility will constantly monitor your computer for any suspicious activity and updates itself continuously to keep abreast of the newest threats. Anti-Malware Protection: This deep-cleaning anti-malware program goes much deeper than most antivirus tools to clean out your personal computer. Its critically acclaimed virus engine finds and disables hard to remove malware that hides deep inside your computer. “Fast Scan” Features: SafeBytes Anti-Malware has a multi-thread scan algorithm that works up to 5 times faster than any other protection software. Web Protection: Safebytes allots all websites a unique safety ranking that helps you to have an idea of whether the website you are about to visit is safe to browse or known to be a phishing site. Light-weight: SafeBytes provides total protection from online threats at a fraction of the CPU load because of its enhanced detection engine and algorithms. 24/7 Online Support: You could get high levels of support around the clock if you’re using their paid software. To sum it up, SafeBytes Anti-Malware offers great protection combined with very low system resource usage with both great malware prevention and detection. Now you may know that this tool does more than just scan and remove threats from your PC. So if you are looking for the best anti-malware subscription for your Windows-based PC, we suggest SafeBytes Anti-Malware software.

Technical Details and Manual Removal (Advanced Users)

If you wish to carry out the removal of TranslationBuddy manually rather than using an automated software tool, you may follow these steps: Proceed to the Windows Control Panel, click on the “Add/Remove Programs” and there, select the offending application to uninstall. In case of suspicious versions of web browser plugins, you can easily get rid of them via your web browser’s extension manager. Additionally, it is recommended to factory reset your browser to its default condition to fix corrupt settings. To ensure the complete removal, manually examine your hard drive and registry for all of the following and eliminate or reset the values accordingly. But bear in mind, this is often a challenging task and only computer professionals could carry it out safely. Furthermore, certain malware is capable of replicating or preventing deletion. It is recommended that you carry out the removal process in Windows Safe Mode.
Files: %PROGRAMFILES(x86)%\TranslationBuddy_5eEI952%PROGRAMFILES%\TranslationBuddy_5eEI943 %UserProfile%\Local Settings\Application Data\Google\Chrome\UserData\Default\Extensions\pdokjdabepficcifddlfndkildpcgdne934 %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\pdokjdabepficcifddlfndkildpcgdne925chrome-extension_pdokjdabepficcifddlfndkildpcgdne_0.localstorage746chrome-extension_pdokjdabepficcifddlfndkildpcgdne_0.localstorage-journal737http_translationbuddy.dl.tb.ask.com_0.localstorage-journal728http_translationbuddy.dl.tb.ask.com_0.localstorage719translationbuddy.dl.tb.ask1.xml7010 %UserProfile%\Local Settings\Application Data\Translation BuddyTooltab1311%LOCALAPPDATA%\Translation BuddyTooltab12 Registry: HKEY_CURRENT_USER\Software\TranslationBuddy_5e HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: TranslationBuddy AppIntegrator 32-bit HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: TranslationBuddy AppIntegrator 64-bit HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: TranslationBuddy EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: TranslationBuddy Search Scope Monitor HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: a3c5f699-f046-47e7-8011-06269bc6ed24 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar, value: a3c5f699-f046-47e7-8011-06269bc6ed24 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: TranslationBuddy EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: TranslationBuddy Search Scope Monitor HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TranslationBuddy_5eService HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\TranslationBuddy_5eService HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\TranslationBuddy_5eService HKEY_CURRENT_USER\Software\AppDataLow\Software\TranslationBuddy_5e HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432NodeTranslation Buddy HKEY_LOCAL_MACHINE\SOFTWARE\Translation Buddy HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\translationbuddy.dl.myway.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\translationbuddy.dl.tb.ask.com HKEY_LOCAL_MACHINE\Software\APPLICATION\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller Translation BuddyTooltab Uninstall Internet Explorer
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How to Install SafeBytes Anti-Malware Software When Malware Blocks or Prevents the Process
All malware is detrimental and the magnitude of the damage will vary greatly depending on the type of infection. Some malware variants modify internet browser settings by adding a proxy server or modify the PC's DNS settings. When this happens, you'll be unable to visit certain or all the sites, and therefore not able to download or install the required security software to clear out the computer malware. If you’re reading this article, chances are, you’re stuck with a virus infection that is preventing you from downloading and/or installing the Safebytes Anti-Malware program on your computer. Refer to the instructions below to remove malware through alternate methods.

Method 1: Install Anti-Malware in Safe Mode with Networking

If the malware is set to load automatically when Microsoft Windows starts, entering safe mode may block the attempt. Since only the minimal applications and services start-up in safe mode, there are rarely any reasons for conflicts to happen. You will need to do the following to remove malware in Safe mode.
  • 1) Tap the F8 key continuously as soon as your computer boots, however, before the large Windows logo or black screen with white texts come up. This would invoke the Advanced Boot Options menu.
  • 2) Choose Safe Mode with Networking using arrow keys and press Enter.
  • 3) When you are into this mode, you will have access to the internet once again. Now, utilize your web browser normally and download Safebytes Anti-Malware.
  • 4) After installation, do a complete scan and allow the software to get rid of the threats it detects.

Method 2: Utilize An Alternate Internet Browser to Download Anti-Malware Software

Malicious program code may exploit vulnerabilities in a specific web browser and block access to all antivirus software sites. If you suspect that your Internet Explorer has been hijacked by computer malware or otherwise compromised by cybercriminals, the most effective plan of action is to switch to an alternate web browser such as Chrome, Firefox, or Safari to download your chosen security program - Safebytes Anti-Malware.

Download SafeBytes Anti-Malware for Malware Removal

Method 3: Install and Run Anti-Malware From a USB Drive

To effectively remove the malware, you might want to approach the problem of installing an antivirus software program on the affected computer from a different angle. Adopt these measures to employ a flash drive to fix your infected computer.
  • 1) Use another malware-free PC to download Safebytes Anti-Malware.
  • 2) Plug the thumb drive into the uninfected computer.
  • 3) Double click on the executable file to open the installation wizard.
  • 4) Choose the drive letter of the USB drive as the place when the wizard asks you exactly where you would like to install the anti-virus. Follow activation instructions.
  • 5) Now, transfer the thumb drive to the infected computer.
  • 6) Double-click the antivirus program EXE file on the USB flash drive.
  • 7) Click on the “Scan Now” button to start the malware scan.
If no other method of downloading and installing the antivirus software works, then you've no other option than to hit the last resort: a full Windows reinstallation, the only approach known to have a 100% rate of success at virus removal.
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Fix Windows Update Error 0x800F0922
A lot of users connect to the internet are using VPN on their Windows 10 computers which means that their regions could be different from the actual region of their Windows 10 computers. Thus, if you are facing some issues in updating your computer in this kind of environment, specifically the Windows Update error 0x800F0922, you need to follow the tips given in this guide to help you resolve the issue. When you encounter this kind of Windows Update error, you might see either of the following error messages on your screen:
“Windows could not search for updates, Code 0x800F0922 Windows Update encountered an unknown error” Or: “Windows failed to install the update with error 0x800F0922”
This issue might be caused by two possible reasons such as:
  1. VPN issues
  2. Not enough space on the System Reserved partition
To resolve the problem, here are some tips that might help:

Option 1 – Try disabling the VPN

As mentioned, if you are using VPN, this could be the reason why you’re getting the Windows Update error 0x800F0922 so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there. Although it’s understandable that you might have to use a VPN connection to connect to the work network, you really have to disable it at least until the Windows Update is no longer stuck in the error 0x800F0922. It would be best if you do this when you are not working.

Option 2 – Try to free up space in the System Reserved partition

The System Reserved partition is a part of the hard disk created when Windows is first installed on it. It is where the Boot Configuration Database, Boot Manager Code, Windows Recovery Environment, and the reserves space for the startup files are stored. And as mentioned early on, the error might be due to some insufficient space in the System Reserved partition so the next thing you can do is to increase the space in this partition. Note that it is a complex process so you need to make sure that you have made backups to all your data on the computer. So if ever something goes out of hand, at least you have copies of your important files in case you aren’t able to boot into the system at all.
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Setup Voice control in Windows11

Computer voice control has moved a long way from its beginning routes and in today's age controlling your PC with voice is truly a reality and fully possible. Voice control is taking up the steam in everyday life, from simple commands in cars, Alexa, smartphones, TVs, etc. to modern computers.

voice control

Windows 10 has introduced voice control into PC with Cortana even during the installation process but a lot has changed from having a virtual assistant in begging days and in today's modern Windows 11 OS. You can now freely open apps, move, copy delete files, and even dictate in order to create a word document.

However, in order to take this advantage, you will need to turn it off first since it is disabled by default. Of course, you will need a microphone and some spare time to train Windows in understanding you properly.

Setting up Voice Control

Just like in Windows 10, in Windows 11 voice control is also in accessibility options and the first step is to turn ON Windows Speech Recognition.

Click on the Start button and type Settings into the search bar, click on Open, or press ENTER. On the left side of the settings, window locate and click on Accessibility. On the right part once Accessibility is selected scroll down and find a section titled Interaction and click on Speech. Turn on the switch next to Windows Speech Recognition.

A pop-up will appear that will lead you through the rest of the setup and that's it.

Improving Voice Control

In order to make your voice control better, if you are not satisfied with the results, you can sample more of your voice into the algorithm to tune it more to your liking. Sadly this option is still deep in Control Panel.

Click the Start button and type in Speech recognition into the search bar, look for the search result with Control Panel displayed under it, and click on Open. Click on Train Your Computer to Better Understand You and follow the instructions.

The process will probably take a few minutes. The more data you provide to the speech recognition model, the more accurate it will be when interpreting your instructions. You can train the model multiple times, and each time you do, it should improve the accuracy.

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Backup and Restore pinned Taskbar Items
Pinned Windows 10 Taskbar Items. One of the most used interfaces in the Windows environment is the Taskbar. It is where users like to pin their most-used programs as well as shortcuts with extra privileges and automated tasks. In fact, it’s a lot better than the Start Menu. So if any Windows Update messes up with your computer, or if you’ve just switched to a different computer, setting up the Taskbar with the very same set of programs you used to have is definitely not an easy task. But worry not as this post will guide you on how you can backup and restore the items on your Taskbar either manually or automatically.

Manual Backup:

  • Tap the Win + R keys to open the Run prompt.
  • Then type “%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar” in the field and hit Enter to open the folder where you can see all the shortcuts or pinned items in the Taskbar.
  • After that, copy all the files in the folder and paste them somewhere else as a backup. For instance, E:\Pinned Items Backuppinnedshortcuts.
  • Next, tap the Win + R keys to open the Run prompt once more, and then type “Regedit” in the field and hit Enter to open the Registry Editor. When the User Account Control dialog box appears, click Yes.
  • After opening the Registry Editor, navigate to this key – HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerTaskband
  • Then right-click on the Taskbar folder and select Export.
  • Now save the file with the .reg extension to another location like the E:\Pinned Items Backup folder and then name it.
  • Close the Registry Editor.

Manual Restore:

Make sure to copy all the files to one of the drives if you are using another computer and then refer to the following steps.
  • Tap the Win + R keys to open the Run prompt.
  • Then type “%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar” in the field and hit Enter to open the same folder where you just copied all the shortcuts. Make sure to keep it open.
  • Then open the backup folder where you saved all the pinned items and copy all the files there.
  • Next, go to the Taskbar folder (%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar) and then paste your files in there. If you encounter a problem while doing so, just replace it with your own set of files.
  • After that, go to E:\Pinned Items Backuppinnedshortcuts and then double click on tb-pinned-items.reg. If a User Account Control prompt appears, click Yes. This will add the registry file into the main registry hub. You will also get a dialog box that will confirm that data has been added to the registry successfully. Click OK.
  • You should now see the items on the Taskbar. You have to restart Windows Explorer. To do so, end its process in the Task Manager.

Automatic Backup:

Backing up and restoring the pinned Taskbar items in your Windows 10 computer can be done automatically as well. But before you get started on the process, you need to understand what’s going on behind the hood first. First, you need to create two bat files and name them “Backup Pinned Taskbar Items” and “Restore Pinned Taskbar Items”. After you have that covered, refer to the following steps:
  • Open the Notepad app and paste the following details and save it as “Backup Pinned Taskbar Items.bat.
REG EXPORT HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerTaskband “E:\Pinned Items Backuptb-pinned-items.reg” xcopy “%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar” “E:\Pinned Items Backuppinnedshortcuts” /E /C /H /R /K /Y
  • After that, run the newly created bat file with admin privileges.

Automatic Restore:

  • Open the Notepad app and paste the following details and save it as “Restore Pinned Taskbar Items.bat”.
REGEDIT /S “E:Pinned Items Backuptb-pinned-items.reg” xcopy “E:Pinned Items Backuppinnedshortcuts” “%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar” /E /C /H /R /K /Y
  • After that, run the bat file with admin privileges.
Note: Just so you know, there is a drawback to this process as we’ve noticed that any pinned apps that were downloaded from the Windows Store don’t appear in these places and any items downloaded and installed separately from the internet and then pinned.
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Domain Users Sign in using Biometrics
The use of Biometrics is supported by Windows 10. Aside from that, it also supports PIN, password, picture password on all computers and if your computer has the proper hardware, Windows 10 also supports facial scanning, iris scanning, and even fingerprint scanning. You can see all these exciting features inside Settings > Accounts > Sign In Options. On the other hand, you can’t really expect to make use of all the above-mentioned features since it depends if the hardware is available to support them. One of the most interesting features is the use of Biometrics which is really useful in workplaces and so this post will show you how you can enable or disable the Domain Users Sign In on Windows 10 using Biometrics via Registry Editor or Group Policy Editor. But before you go on, you need to create a System Restore Point first since the modifications you’re about to do might affect the functioning of your computer. So in case something went wrong, you can always undo the changes you’ve made.

Option 1 – via Registry Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to the following registry path:
HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftBiometricsCredential Provider
  • From there, right-click on the right-side panel and click on New > DWORD (32-bit) Value.
  • And then set the name of the newly created DWORD as “Domain Accounts”.
  • Afterward, click on “Domain Accounts” and set its value to “1”. This will allow the domain users to sign in to Windows 10 using Biometrics. While the value of 0 will disable the domain users sign in to Windows 10 using Biometrics.
  • Exit the Registry Editor and restart your computer for the changes to take effect.

Option 2 – via Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • After that, navigate to the following setting:
Computer Configuration > Administrative Templates > Windows Components > Biometrics
  • Then double click on the following entries located on the right-side panel and set the radio button to Enabled on all of them.
    • Allow the use of Biometrics.
    • Allow users to log on using Biometrics.
    • Allow domain users to log on using biometrics.
  • Now exit the Group Policy Editor and restart your computer to apply the changes made properly.
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Mouse automatically scrolls up or down
Microsoft has implemented a number of small features in Windows 10 to enhance user productivity. These features make a difference in the overall experience and productivity of users. However, there are times that instead of helping users, these small feature causes some issues instead which causes the computer to function in an unusual way. One of the issues caused by these features is where the Mouse automatically scrolls up or down even without any user intervention. This can get really annoying especially when you’re doing an important task on your computer. So if this bug takes place repeatedly, it can make your computer unusable. If you are currently facing this problem, worry not for this post will guide you on what to do to fix the mouse auto-scrolling issue in your Windows 10 computer. Use the options provided below to fix the mouse auto-scrolling issue.

Option 1 – Try to toggle the appropriate Mouse 10 setting

  • Tap the Win + I keys to open the Settings app.
  • After that, navigate to Devices > Mouse.
  • From there, toggle the “Scroll inactive windows when I hover over them” setting to off.
  • Now restart your computer and see if the issue is resolved.

Option 2 – Try to uninstall the installed Windows Updates recently

The mouse issue might have something to do with a recent update you have installed on your computer. It is possible that there are some recently installed updates that have messed up some settings in your computer. Thus, you can try to uninstall this recent Windows Update to try and fix the problem. Not that the best way to do this is in Safe Mode.
  • Boot your computer into Safe Mode first.
  • Once your computer has restarted, tap the Win + I keys to open the Settings app.
  • Next, click on Update and Security, and from the left side menu column, select Windows Update.
  • After that, select the “View installed update history” option on the right-side column.
  • Then click on Uninstall Updates. This will open a window where you’ll see the list of all the installed updates on your computer.
  • Select the update you want to uninstall and click on the Uninstall button located in the lower-right corner of the window.

Option 3 – Try to run System Restore

You might have made some adjustments in your computer’s settings that caused the issue with the mouse. You can undo those changes using System Restore.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and then check if your mouse is now back to its normal state.
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