0x3D55: Family App information is corrupted

What is 0x3D55? As you know, Windows 10 is loaded with various Universal Windows Platform or UWP apps such as the Microsoft News, Weather, Calculator, Windows Mail, and many other applications that are based on the modern UWP platform of Microsoft that was introduced in Windows 10.

Each one of these apps has a shared piece of code in the kernel for them to be able to get executed across any device that runs the Windows 10 OS which includes laptops, PCs, 2-in-1 devices, mobile phones, mixed reality headsets, and many more. However, there are times when the runtime information for these apps ends up getting corrupted which causes them not to function as expected and throws errors like the error 0x3D55.

This kind of error can be pinned down when the UWP app malfunctions and you can also find an error message in the Event Log that reads, “0x3D55: Package family <App name with ID> runtime information is corrupted”. So if you encounter this error, read on for this post will walk you through fixing it. There are three suggestions you need to check out to fix this error – first, you can try to reset the Microsoft Store cache, second, you can try to re-register or reinstall the problematic app and lastly, run the Windows Store App troubleshooter.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Run the Microsoft Store Apps troubleshooter

The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x3D55. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working.

To use the Windows Store Troubleshooter, follow the steps below.

  1. Tap Win + I keys again to open the Windows Settings panel.
  2. Go to Update & Security and then go to Troubleshoot.
  3. On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.

Option 3 – Try to re-register the UWP app via PowerShell

  • First, type “command prompt” in the Start Search and right-click on Command Prompt and then select the “Run as administrator” option.
  • Next, navigate to this location in the command line utility: C:/Users/<Insert Username>/AppData/Local/Packages
  • After that, execute the “DIR” command to view the list of all the directories in the given location.
  • Once the list appears, look for the ID of the problematic app and take note of it.
  • Now tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.<YOUR APP ID HERE>).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

  • Wait for the process to be completed and then restart your computer.

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Fix Update components must be repaired
Recently, a lot of users reported having an issue with Windows Update. According to these users, they got an error message saying, “Windows Update components must be repaired” after they run the Windows Update troubleshooter. So if you are also facing this issue then you’ve come to the right place as this post will guide you in fixing this problem. There are various suggestions you can check out to fix this problem – you can try running the Windows Update troubleshooter again but this time, in a Clean Boot State or you could also run System File Checker or the DISM tool to repair corrupted Windows Update files or reset the Windows Update components. For more information, refer to the given options below.

Option 1 – Run the Windows Update troubleshooter in a Clean Boot State

Repairing the “Windows Update components must be repaired” error is not that complicated. One of the things you can try is to run the Windows Update troubleshooter again but this time, in a Clean Boot State. Refer to the steps below to get started.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update troubleshooter again and see if the error is fixed or not.

Option 2 – Try to run System File Checker

If the Windows Update troubleshooter still failed to fix the problem, you can run System File Checker instead. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 4 – Delete the contents in the Software Distribution folder and Catroot2 folder

You can also delete the contents in both the Software Distribution and Catroot2 folders as it could potentially fix the “Windows Update components must be repaired” error.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.
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How to remove ListenToTheRadioNow from your PC

ListenToTheRadioNow is a Browser Extension that allegedly lets you listen to radio from your browser. However, all this extension does is add links to the popular radio stations on your home page. This extension hijacks your home page and changes your default search provides to MyWay. While running it monitors browsing data from your browser, mining information such as website visits, clicked links, and sometimes even personal information. This information is later used to display targeted ads through your browser. Several anti-virus scanners have marked this extension as a possible Browser Hijackers, and due to its data mining nature, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijacking is a type of unwanted software, commonly a browser add-on or extension, which then causes modifications in the web browser’s settings. Browser hijackers could do more than just modifying homepages. In most cases, browser hijacking is used for earning ad revenue that comes from forced advert clicks and website visits. Even though it may seem naive, all browser hijackers are dangerous and therefore always regarded as security threats. They don’t just ruin your internet browsers, but browser hijackers could also modify the system registry to make your PC susceptible to other malicious programs.

How you can know whether the browser is hijacked?

There are several symptoms of browser hijacking: 1. home-page is changed 2. new bookmarks pointing to porn websites have been added to your bookmarks 3. the default internet search engine and/or the default web browser settings are altered 4. find new toolbars that you did not add 5. unstoppable flurries of popup ads show up on your PC screen 6. webpages load very slowly and often incomplete 7. you have prohibited entry to certain web pages, for example, the site of an anti-malware software firm like SafeBytes.

So how does a browser hijacker infect a PC

A browser hijacker could be installed on your computer or laptop if you visit an infected website, click on an e-mail attachment, or download something from a file-sharing website. They also come from add-on programs, also referred to as browser helper objects (BHO), browser plug-ins or toolbars. Also, some shareware and freeware can put the hijacker inside your computer through “bundling”. A good example of some popular browser hijackers includes Babylon, Anyprotect, Conduit, SweetPage, DefaultTab, Delta Search, and RocketTab, but the names are regularly changing.

Tips on how to get rid of a browser hijacker

Some hijackers can be removed by uninstalling the freeware they were included with or by eliminating any extension you’ve recently added to your computer. However, most hijacking codes are not very easy to eliminate manually, since they go deeper into your operating system. Furthermore, manual removal expects you to perform several time-consuming and tricky actions that are hard to do for new computer users. Professionals always recommend users to get rid of any malicious software including browser hijacker with an automatic malware removal tool, which is simpler, safer, and faster than the manual removal technique. One of the top tools for correcting browser hijacker malware is SafeBytes Anti-Malware. It can help you eliminate any pre-existing malicious software in your computer and provides you real-time monitoring and protection from the latest internet threats. Employ a PC optimizer along with your anti-malware software to correct various registry problems, remove computer vulnerabilities, and improve your computer overall performance.

Help! Malware Preventing Antivirus Installation And Access To The Internet

All malware is bad, but certain kinds of malware do a lot more damage to your computer than others. Some malware sits in between the computer and the net connection and blocks some or all internet sites that you want to check out. It will also prevent you from installing anything on your system, especially anti-virus applications. If you’re reading this, chances are you’re stuck with a malware infection that is preventing you to download and install the Safebytes Anti-Malware program on your computer. Do as instructed below to get rid of the malware by alternate methods.

Install the anti-malware in Safe Mode

Safe Mode is actually a special, basic version of Windows in which just minimal services are loaded to counteract viruses and other troublesome programs from loading. In the event, the malicious software is set to load automatically when the computer boots, switching to this mode may well prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on your keyboard just before the Windows logo screen comes up; Or right after normal Windows boot up, run MSConfig, check Safe Boot under Boot tab, and click Apply. Once you’re in Safe Mode, you can attempt to download and install your antivirus software application without the hindrance of the virus. After installation, run the malware scanner to get rid of most standard infections.

Download the security program using an alternate web browser

Some malware mainly targets particular browsers. If this sounds like your case, use another web browser as it could circumvent the virus. If you appear to have a virus attached to Internet Explorer, then switch over to an alternate browser with built-in security features, such as Firefox or Chrome, to download your preferred anti-malware program – Safebytes.

Install and run anti-virus from the Thumb drive

Another solution is to store and operate an anti-malware program entirely from a Pen drive. Do these simple steps to clear up your affected PC using a portable antivirus. 1) Download the anti-malware on a virus-free PC. 2) Insert the USB drive onto the same system. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file format. 4) Choose the drive letter of the pen drive as the place when the wizard asks you where you would like to install the antivirus. Follow the instructions on the computer screen to complete the installation process. 5) Unplug the pen drive. You may now utilize this portable anti-virus on the affected computer. 6) Double-click the EXE file to open the Safebytes software right from the pen drive. 7) Click the “Scan” button to run a full system scan and remove viruses automatically.

Protect Your PC and Privacy With SafeBytes Anti-Malware

To help protect your laptop or computer from many different internet-based threats, it’s important to install an anti-malware program on your laptop. However, with so many antimalware companies in the marketplace, nowadays it is hard to decide which one you should buy for your laptop. Some of them are great and some are scamware applications that pretend as genuine anti-malware software waiting to wreak havoc on your computer. While looking for an anti-malware tool, choose one that offers dependable, efficient, and complete protection against all known computer viruses and malware. On the list of recommended software by industry analysts is SafeBytes Anti-Malware, a popular security application for Windows computers. SafeBytes anti-malware is really a powerful, highly effective protection software made to assist users of all levels of computer literacy in finding and removing harmful threats from their computer. Through its cutting-edge technology, this software protects your computer against infections caused by different kinds of malware and similar threats, including spyware, adware, viruses, worms, trojans, keyloggers, ransomware, and potentially unwanted program (PUPs). SafeBytes anti-malware provides a myriad of advanced features that sets it apart from all others. Below are some of the great features included in the tool. Robust Anti-malware Protection: Built on a highly acclaimed anti-virus engine, this malware removal application can find and get rid of many obstinate malware threats like browser hijackers, PUPs, and ransomware that other common antivirus applications will miss. Live Protection: SafeBytes provides complete and real-time security for your computer. This software will continuously keep track of your computer for suspicious activity and updates itself continuously to keep current with the latest threats. Web Filtering: Through its unique safety rating, SafeBytes informs you whether a site is safe or not to visit it. This will make sure that you’re always certain of your safety when browsing the web. Faster Scanning: SafeBytes Anti-Malware possesses a multi-thread scan algorithm that works up to five times faster than any other antivirus software. Lightweight Application: SafeBytes gives you complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. 24/7 Live Expert Support: You will get 24/7 technical support to promptly resolve any issue with your security application. SafeBytes can keep your PC safe from most advanced malware threats automatically, thus keeping your online experience secure and safe. Malware issues can become a thing of the past when you put this application to use. If you want sophisticated forms of protection features & threat detections, buying SafeBytes Anti-Malware will be worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use malware removal software and like to get rid of ListenToTheRadioNow manually, you might accomplish this by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending software; in cases of web browser plug-ins, you could remove it by visiting the browser’s Add-on/Extension manager. You will likely also want to reset your web browser. Finally, check your hard drive for all of the following and clean your Windows registry manually to get rid of leftover application entries after uninstalls. Please keep in mind that only experienced users should attempt to manually edit the system files because removing any single critical registry entry results in a serious problem or even a system crash. In addition, certain malware is capable of replicating or preventing removal. It is highly recommended that you carry out the removal process in Safe Mode.
Files: %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\mlpfmcjpkbijcpegdbkplcddgacjlgpf %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\mlpfmcjpkbijcpegdbkplcddgacjlgpf %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\mlpfmcjpkbijcpegdbkplcddgacjlgpf %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\nhpggpakfcgbidnmlheodkbccemlenag %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\nhpggpakfcgbidnmlheodkbccemlenag %USERPROFILE%\AppData\Local\Google Registry: HKEY_LOCAL_MACHINE\Software\ListenToTheRadioNow\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller ListenToTheRadioNow
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Proton Drive, privacy-first cloud storage

In 2014 Proton mail started as an end-to-end encrypted email service offering secure and private email services. Proton mail is still live and going with the same dedication to privacy and security but the company has expanded its offering into cloud storage drive services.

Starting as a public beta at the end of 2020, Proton Drive is keeping its privacy and security policy philosophy with the new service. Proton Drive is the newest service besides Proton Calendar, Proton VPN, and Proton Mail.

proton drive

Drive has end-to-end encryption for everything on it including files themselves, filenames, folder structure, folder names, extensions, and file sizes. This means that you and only you can access your files. Servers are located in Geneva, Switzerland and they are under Swiss privacy laws making sure that your files are protected. Proton services in general are all open source so anyone can take a look at them to be sure that nothing is lurking under the hood. For now, sync is done either via the android app or web interface but the desktop client will come soon since currently, it is under development.

Sadly free plan of Proton Drive will give you only 1GB of storage which is much less than other services and sadly payments plans are also not so jaw-dropping going for $4 USD per month for a 200GB plan or with Proton ultimate subscription that will set you $10 behind but you will get 500GB of drive storage. Of course, if you value privacy for your files these options are good but if you do not mind that part other services have much better options.

All in all Proton Drive is a great cloud storage solution if you need privacy and well worth the investment. With the ultimate subscription, you will get enough space for most people and company needs with other services and guaranteed privacy and security, on the other hand, if you just need a large amount of cloud storage not caring too much about privacy other options are better.

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Setting up an FTP Server in Windows
File Transfer Protocol Server, also known as FTP Server, is a private or public service that can host files that can be accessed both locally and globally. It is a quick, flexible and seamless service that allows you to store any kind of files depending on the total size of the server. If you’ve always found an FTP server useful, then the good thing is you can now create your FTP server since Windows 10 now allows it. You can host this server locally and later on make it globally available via the internet. So if you are planning to set up an FTP server on your Windows 10 computer, read on as this post will guide you on how to do so.

To set up the FTP server, you need to configure it first and then configure the Windows Firewall for the connections to go through. For more details, refer to the following steps:

Step 1: You need to configure the FTP server on Windows 10.
  • In the Search box, type in “Turn Windows Features On or Off” to search for it.
  • Then click on the appropriate result which will open a mini window.
  • From this mini window, scroll down to the list and expand “Internet Information Services where you have to expand the FTP Server section.
  • Next, select all the checkboxes to enable all the entries under FTP Server and then click the OK button to apply the changes made.
  • And now, since your computer is now allowed to host an FTP server, you need to configure it. To do so, type “Internet Information Services (IIS) Manager” in the Search box and click on the appropriate entry.
  • Next, right-click on Sites under the navigation bar of Connections and select Add FTP Site. This will open a new window where you have to input some information about your FTP hosting.
  • Now enter the details and click on Next.
  • Upon clicking Next, you will be prompted to give some authentication details. Enter the following details in the screenshot below.
  • Now click on Finish. After that, you will get an FTP Server being hosted on your Windows 10 PC.
And now that you’ve successfully configured the FTP Server, the next thing you have to do is to allow connections from and to the FTP server. Refer to the next step below. Step 2: Configure the Windows Firewall for FTP connections to pass-through
  • In the Start Search, type “Allow an app or feature through Windows Firewall” and click on the related search result which will open a window with all the settings.
  • From there, click on the Change Settings button. This will display a list where you have to mark all the checkboxes for the FTP server to enable them in both the Private and Public configurations.
  • After that, click OK. This will allow you access to the FTP server on your local network.
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Fix UTCSVC high CPU and Disk usage in Windows
There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem. UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”
There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
  • From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:
“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”
  • Next, right-click on it and select Properties.
  • Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
  • After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
  • Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
  • Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.
  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
  • After that, double-click on Data Collection and Preview Build to open its settings.
  • From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
  • Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
  • Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

  • Tap the Win + R keys to open the Run dialog box.
  • Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.
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ERR_SSL_VERSION_OR_CIPHER_MISMATCH
If you encounter an error message saying, “ERR SSL VERSION OR CIPHER MISMATCH” while visiting a website, then it is not primarily your fault as an end-user. In fact, it can happen on any website like Chrome, Edge, Firefox, and even Internet Explorer. Getting this error means that the website you are visiting is using an SSL certificate which your browser seems to be rejected because there is some issue with the certificate. It is also possible that the certificate that’s downloaded on your computer is corrupted or that your computer configuration for TSL/SSL is misconfigured. Here are the complete details of the error message:
“A secure connection cannot be established because this site uses an unsupported protocol, Error code ERR_SSL_VERSION_OR_CIPHER_MISMATCH”
To resolve the ERR_SSL_VERSION_OR_CIPHER_MISMATCH error, refer to the options given below and see which one works for you.

Option 1 – Try to access the website with the only HTTP

The first thing you can do is to try accessing the website using HTTP instead of HTTPS. If you can open the website using HTTP then it means that the problem is in the website itself. And if you are the website owner, you can check the following:
  • Check if your website’s SSL certificate name is mismatched. Here you need to ensure that the name and alias of the websites match with the actual website URL where the certificate is installed.
  • Second, check if your server is using the RC4 Cipher. If it is, then you need to fix that.
On the other hand, you may also check if your CDN also supports SSL since most of the CDN nowadays supports SSL. All you have to do is configure it correctly and it should be good to go.

Option 2 – Try enabling SSL 3 / TLS and disable QUIC Protocol

If you were using Google Chrome when you got the ERR SSL VERSION OR CIPHER MISMATCH error, then you need to follow the protocol fixes for SSL3/TLS and QUIC which are usually some of the reasons that cause the SSL version / Cipher Mismatch. It also has a few fixes for Windows 10 computer where you can clear the certificates and make sure that your computer date and time is in sync with your time zone and so on. If you were using Edge or Internet Explorer when you got the error, then you have to follow the steps below.
  • Type “Internet” in the search box of your browser. After that, you should see the Internet Options from the search results.
  • Next, open the Internet Properties window and switch to the Advanced tab and then scroll down to the Security section.
  • From there, check the “Use TLS 1.1” checkbox as well as the “Use TLS 1.2” checkbox and then click OK to save the changes made.
  • Restart the browser.
On the other hand, if you were using Firefox when you go the error, here’s what you have to do.
  • Open Firefox and in the address bar, type “about:config” and hit Enter.
  • If a warning appears, just click on the “I accept the risk!” button to proceed.
  • Next, type in “TLS” in the search field and hit Enter.
  • Then look for “security.tls.version.min” and double click on it and set its integer value to 3 to force the protocol of TLS 1.3.
  • Now click OK and restart Firefox and do the same thing with SSL.
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Enable Windows Sandbox on Windows
One of the most common ways cybercriminals use to inject suspicious code into devices is by tricking users into installing a malicious program on a targeted device. Oblivious users are vulnerable to such tricks, which is why Microsoft has been working hard in the background to address this issue. Recently, Microsoft announced the availability of a sandboxed version of Windows 10 that runs inside Windows 10 in order to isolate suspected software to run inside it and protect the system from potential threats. This Windows Sandbox feature is a new feature that keeps your computer secure. It is a virtual disposable environment that you can enable. So if suspect any software of being malicious, you can run this software in an environment and ensure that it won’t interfere with any normal processes and would not jeopardize files on your computer. To simply put it, “Windows Sandbox is a new lightweight desktop environment tailored for safely running applications in isolation”. So if the Sandbox is closed, all the residual files, software, and other data are deleted permanently. To enable Windows Sandbox, refer to the instructions provided below. Step 1: You have to make sure that you are running either Windows 10 Enterprise Editions or Windows 10 Pro and that your computer is running build 18305 or newer. Step 2: After that, you have to enable Virtualization to let another instance of Windows 10 running in Sandbox mode. Step 3: Next, search for Windows Features on and off in the search box and then select the appropriate entry. Step 4: From the list, go to the mini window and check the Windows Sandbox and then click on OK. Step 5: Afterwards, in the Cortana Search box, search for “Windows Sandbox” and select the related entry to run it in an elevated window. Step 6: Then from your main computer (host), copy the executable file and paste it inside the Windows Sandbox environment. Step 7: Now run the executable file in the Sandbox environment and use it as you normally do. Step 8: Once you’re done, close the Windows Sandbox application and as mentioned, every data regarding the executable file and the temporary environment will be deleted. Step 9: And for the sake of safety, ensure that there are no modifications made to the host because of the executions in the Sandbox environment. You have the option to contact Microsoft for feedback related to Windows Sandbox. You can use the traditional Feedback Hub if you have any suggestions or any issues. Just fill in the appropriate details and select Windows Sandbox for the feature category under the Security and Privacy section. And if you have any issues related to the execution of and within Windows Sandbox, simply choose “Recreate my problem” then select Start capture to reproduce the issue, and once you’re done, select Stop capture.
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Quick Tips and Tricks for Supreme Windows 11 Performance

Finally upgraded to Microsoft’s newest OS, but the performance is a bit sluggish? Here are a few useful tips you may not have thought about that could significantly transform your experience!

How to speed up Windows 11?

1. Disable startup programs

There are many programs that launch right on startup that really aren’t essential. This, in turn, causes your PC to launch and run more slowly.

To check which programs are enabled on startup, go into the Task Manager and select the Startup tab. Find every program that doesn’t need to launch immediately, right-click on it and press ‘Disable’.

This will not shut down the program in that instant. It’ll just prevent it from running automatically as you turn on your PC. You can always launch it manually when you need it.

2. Expand your memory and storage

If you want your PC to run super smoothly, you need to have enough memory to support that. This is especially significant for those of you who love to multitask. Upgrading your RAM gives your PC more space to store the temporary data it needs to complete processing tasks. In other words, processing takes a lot less time.

Your long-term storage is equally important. Hopefully at this point you’re already using SSD over HDD, since this type of storage offers a faster boot time.

Motherboard with memory cards
Credit: Marc Pezin on Unsplash

In any case, we recommend expanding your storage capacity. The more files and data you store, the more there is to load, significantly influencing your PC’s speed. Larger storage capacity means new data and essential updates can be stored comfortably, preventing any strain on your PC’s performance.

3. Clean up disk space

If you aren’t willing to upgrade your storage just yet, the least you can do is clean up your storage right now. 

Aside from manually deleting stuff you no longer need, you can also get rid of temporary files that clutter up your storage and eat up performance for no reason. To get to them, click Windows + X and select ‘Run’ (or just type it in the search bar).

A small window will pop up, where you need to type %temp%. This will take you to a whole folder full of all the temporary files you can remove without thinking twice. 

For those who upgraded from Windows 10, there’s a neat trick to get rid of potential leftover files you don’t need on your brand new iteration. Only do this if you’re 100% sticking with Windows 11, though. Go to System > Storage > Temporary files. Make sure to only leave ‘Previous Windows Installation’ and ‘Windows Update Clean-up’ checked and click on ‘Remove files’.

Lastly, make use of Windows 11’s fantastic Storage Sense feature. Turning it on will enable your PC to constantly watch out for junk or unused files to optimize your PC’s performance to the maximum.

4. Install pending updates

This one should go without saying, but pending updates can be detrimental to your Windows 11 performance. The longer you leave them untouched, the more bugs the outdated programs and patches can cause. So, make sure to regularly check for updates and install them as soon as they’re available.

5. Disable visual effects

As cool as visual effects, animations, shadows and transparency are, they can also put quite a toll on your computer’s speed. On a newer setup this generally shouldn’t be a problem, but if you do notice a drop in performance, definitely consider turning off some of these settings.

To do this you can go to the Control Panel, System Properties and click the ‘Advanced’ tab. In the Performance section, choose Settings. If you’d like a quicker way to get to the dialog (Performance Options) with Visual Effects, you can also type sysdm.cpl in the search bar.

Once there, you can either have your PC choose what’s best, choose the best appearance or the best performance. The other option is to manually toggle the effects off and on. The biggest obstacles to speed are taskbar animations, window shadows, control/element animations and animations upon minimizing/maximizing.

Windows 11 on a laptop
Credit: Windows on Unsplash

In the same vein, you should go to Settings > Personalization > Colors and disable Transparency, to prevent your computer from doing overtime just to hit the aesthetic appeal.

6. Get rid of bloatware

Bloatware is one of the biggest culprits of slow computer speed. 

Pre-installed software that’s pretty much useless but takes up valuable system resources has been around since day one. No matter which device or platform you’re talking about. Luckily, a lot of it is removable, making it easy to lighten the load on your device.

To boost your Windows 11 computer, go to Settings > Apps > Installed apps. You’ll probably see a bunch of apps you don’t want or need. Click on the three dots next to each one you want to remove and press ‘Uninstall’. 

Aside from helping optimize performance, removing bloatware has another great benefit. Unfortunately, often this pre-installed software is quite vulnerable, exposing you to great risk of cyberattacks. So, removing it definitely improves your device’s security and gives you at least some peace of mind.

Summary

These are a few of our fastest tips for boosting performance. There are other, more complex and time-consuming ways, of course. If you’ve tried these quick ones and still need advice on how to improve your PC’s speed, feel free to reach out!

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Fix blank or empty dialog boxes with no text
The dialog boxes that you see on your Windows computer exist to send you a message or to notify you. However, you can also encounter issues with them. Recently, some users reported that they’re getting empty or blank dialog boxes. It’s definitely hard to choose between Yes or No or to click OK when you don’t know the context of the dialog box. If the same thing happened to you, worry not for there are some possible solutions that can help you fix the problem. This kind of problem usually happens when there are some issues with the graphics driver or when there is some corrupted software. Whichever the case is, here are some fixes you can check out to fix the empty or blank dialog boxes on your Windows 10 computer.

Option 1 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Now restart your computer and see if the problem is fixed or not.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps.

Option 3 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the blank dialog boxes. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 4 – Try to repair or reinstall the software

If the issue with the empty dialog boxes only occurs in a specific program, you can either try to repair the program or reinstall it. You can find the Repair option in the Add/Remove program section when you select the concerned program. If repairing the program didn’t work, you might have to uninstall it and then reinstall it.

Option 5 – Try troubleshooting the problem in a Clean Boot State

You might also want to troubleshoot the problem in a Clean Boot State. Doing so will help you isolate the problem. Refer to the steps below to do so:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
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Swap between headphones and speakers in 1 sec
Hello and welcome to errortools another tutorial which aims to make your computer life easier and more relaxed. This time we will be talking about how to switch sound output devices in Windows 10 in a matter of seconds between Headphones and external speakers, Between 2 different speakers, or any other audio output device in general. Windows 10 with its updates has really gone from OK to one of the greats, little hacks and shortcuts which every update has introduced have really made life easier. Now, your typical switching from one audio output device to another can be accomplished with your standard go to settings, go to devices, choose audio, pick one which you prefer and click on OK. This way altho nothing wrong with it is a little slow and if you need to switch your output devices several times in a single day often it can be time-consuming as well. Lucky for you we have a quick solution for you.

Switching guide

All right, now in order to be able to actually switch between your audio output devices make sure that all of them are working and that they are plugged in. For example, make sure that both of your headphones and speakers are turned ON and plugged in. Once you have confirmed that everything is in working order:
  1. Click with a left mouse button on a speaker icon located on the right part of your taskbar next to the clock
  2. Click on the small up arrow on the right next to your current audio output device.
  3. The list will open, choose, and left click with the mouse button on your choice.
And that's it, you have changed your default audio output device in a matter of seconds. The good thing about this method is that Windows will remember output audio levels for each device.

Potential issue

If by any chance when switching your audio devices this way freezes volume control just go to the task manager and restart Windows Explorer. To restart Windows explorer:
  1. Press CTRL + ESC to open task manager
  2. Right-click on Windows Explorer
  3. Left-click on restart
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