How to Fix Windows 10 Update Error Code 80004002

Although there are several Windows 10 devices that are touchscreen-based, the mouse still remains to be an important part of usage for many users especially the ones who do some hardcore work on their Windows 10 computers or laptops. If you’re one of the users who often edit images or videos either for fun or work, using Touch is difficult as it’s a bit hard to drag on the screen so nothing really beats the mouse. However, as awesome as the mouse is, there are times when you encounter issues while using it. One of these issues is when your mouse pointer lags or freezes so in this post, you can try out a few tips that can help you resolve the issue.

Option 1 – Clean both the mouse and the mousepad

It might sound silly but it is a fact that either the mouse or the mouse pad themselves is the problem. Even though mouse balls are long gone, the laser lights that replaced them are not immune to some dirt which is why you need to clean the bottom of the mouse and then clean the mouse pad afterward.

Option 2 – Try changing the USB port

This is another basic thing you can do to resolve the problem since there are instances when USB ports where either your mouse is connected have gone rogue so you need to try switching to a different port and then see if the problem’s fixed or not.

Option 3 – Switch back to the default settings of the mouse

Switching your mouse back to its default setting is always a good idea since you are dealing with a pointer issue. To go back to the default settings of the mouse, here’s what you have to do:

• Click on Mouse and Touchpad.
• Next, click on Additional Mouse Settings located in the right pane.
• After that, click on the “Use Default” option under the Pointer tab.
• Then click on Apply and OK to save the changes made.

Option 4 – Try disabling Smooth Scrolling

You have to slow down both the horizontal and the vertical scrolling of the mouse in the settings which are called “Smooth scrolling”. This will help if you think that the websites you are visiting scroll up and down way too fast.

Option 5 – Try to update or rollback mouse drivers

If the first few options didn’t work for you, then it’s time to either update or roll back the mouse drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated the mouse driver then you need to roll back the driver. Whichever applies to you, refer to the steps below. The problem may be caused by a corrupted or outdated driver. So you have to update or reinstall the mouse driver. How? Follow these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the Mouse and other pointing devices and right-click on the mouse driver to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, disconnect the mouse and plug it back in to reinstall the mouse driver.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try to check if your laptop is turning off the mouse

In case you don’t know, the power management can turn off the devices that are not in use to save battery power if you use a laptop. And this can also happen on USB-based devices like the mouse. Thus, you need to verify if your laptop is turning off the mouse.

• Go to Device Manager > Universal serial bus controllers > USB Root Hub > Power Management.
• After opening Power Management, uncheck the “Allow the computer to turn off this device to save power” option.
• If you have lots of USB Root hubs, you can try changing each one of them and see if it works or not.

Option 7 – Try updating the Graphics Drivers

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 8 – Try setting the No Delay option for Touchpad

If you are using a laptop that’s touchscreen-based, you can try setting the delay to zero in the settings. To do so, simply go to Settings > Devices > Mouse and Touchpad. From there, you can set the delay before clicks to “No Delay”.

TPM or Trusted Platform Module version 2.0 is a must-have if you plan on upgrading your system to Windows 11. So what exactly is TPM and do you have it?

What exactly is TPM?

TPM is a tamper-resistant hardware technology tasked with generating and storing encryption keys inside it for better PC security. It can be remotely used to authenticate hardware and software by utilizing a unique endorsement key placed into the hardware itself. This technology can be used for example in BitLocker inside Windows in order to have data on a hard drive encrypted so if the mentioned drive is connected to another computer it would not be able to be accessed since the encryption key is stored in the TPM module. Microsoft is pushing its agenda that Windows 11 must be and must feel like safety first OS which will protect user data and user information and requiring TPM means that each Windows 11 will be secure so no additional software patches will be required for an extra layer of security. Windows 11 will assume that each user has TPM encryption enabled and will be built upon that.

Do you have TPM on your computer?

If your computer or hardware has been purchased in 2016 or later there are very high chances that you already have the required technology to run Windows 11. Unfortunately, many gaming motherboards have not been placing TPM in their boards and you might not have it. Also, there is the option of you having it but it is turned off in motherboard settings making Windows unable to detect it. As you can clearly see there are a lot of scenarios around required tech and honestly it is a complete mess. But lucky for you there are ways to find out do you possess the needed module in order to make an upgrade. On your current computer on which you would like to make an upgrade in your current Windows OS press ⊞ WINDOWS + R to open the run dialog. Inside run dialog type in TPM.msc and press ENTER to open Trusted Platform Module Management on Local Computer. You will immediately receive information do you have the required module. If everything is fine, you are good to go, however, if it says that compatible TPM cannot be found there is a chance that either you do not have needed hardware or it might be turned off inside motherboard settings.

Check motherboard UEFI

If you have a newer motherboard but Windows utility cannot detect TPM there is a chance that it might be turned off directly on your board. In order to check this, you will have to boot up your PC into UEFI either by pressing the corresponding key when it is turned ON or from Windows reboot options. Once you are inside UEFI you need to find security options and see if there is an option to turn ON or enable TPM. Since every motherboard is different and has different UEFI software we cannot cover all of the permutations and the best we can do is hope that provided information is enough. You can also visit your motherboard manufacturer to see instructions for your specific case.

Conclusion

TPM itself is generally an OK idea and I can surely see good sides of it but there is this lurking feeling that generally, Microsoft is not really concerned about the security of our data and that the real requirement for this is trying to battle software piracy. I simply cannot trust company which introduced tons of telemetry tracking through ages and which has done everything in their power to battle non-legal use of their software. I do not promote piracy but I support free choice and besides, who can tell me what will happen if TPM malfunctions, will I lose all of my data forever? It is not so uncommon that TPM has malfunctioned in the past and it is only logical to presume it can do it again in the future but this time we will not have the choice not to use it, we will be forced into it.

If you are checking for an update on your Windows 10 PC and you got the error 0x80070005 due to some ACCESS DENIED permissions issue, then read on as this post will show you what you can do to fix the problem. For some reason, the Windows Update does not have enough rights or permissions to continue further which is why you’re getting an error instead. Thus, the first thing you can do before you troubleshoot further is to make sure that you’re logged in as admin. However, if you’re already logged in as one, then here are some suggestions that might help you fix the Windows Update Install Error 0x80070005.

Option 1 – Restart your computer and try installing the Updates again

You can restart your computer and then try installing the updates once again. There are instances when a simple restart resolves Windows Update errors. Thus, after you restart your computer, check for updates once again and see if you’re still getting the error or not.

Option 2 – Delete the contents in the Software Distribution folder and Catroot2 folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 3 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80070005. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Take control of the User App Data

There are times when permission to access the files is not configured correctly. As a result, it blocks the downloading of the updates. Thus, you have to take full control of the User App Data which is placed at C:/Users/USERNAME/AppData.

• First, go to C:/Users/USERNAME/AppData and right-click on it then select Properties.
• Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
• After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
• Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
• Now edit the permission to Full Control for “Everyone”.
• Click OK to save the changes made and then exit.

Option 5 – Try to update Windows after a couple of minutes or an hour

There are times when the issue is from Microsoft’s end. It could be that there’s some issue with Microsoft’s server so it would be better if you give it a couple of minutes or an hour or so before trying to run Windows Update again.

Recently, a number of users reported that their Google Chrome browser does not remember any accounts, login sessions, as well as passwords. So if you are one of the users who experience the same problem, then you’ve come to the right place as this post will guide you on what you can do your Chrome browser does not save passwords, remember accounts and login sessions in Windows 10. This issue in Chrome could be caused by a lot of factors. It is possible that there is a setting in Chrome that prevents the browser from saving any data. It is also possible that the Google Chrome profile or the Cache folder for Chrome has become corrupted. Moreover, a third-party antivirus program could also be blocking the browser’s functionality in saving data. Whatever the cause is here are some suggestions you could follow that will help you fix the problem but before you do that, you can try to update your Chrome browser to its latest version first. If it didn’t work, then proceed to the given options below.

Option 1 – Try to clear browser cache

• Open your Google Chrome browser.
• After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
• Now select every checkbox that you see and click on the Clear data button.
• Then restart your Chrome browser and check if you can now complete the download again.

Option 2 – Try to delete the cache files for Google Chrome

The next thing you can do is to delete Chrome’s cache files or its store information which helps it in loading cached webpages faster when you pull them up. However, if it turns out that the cache files are corrupted, then it’s no wonder why Chrome is unable to save passwords. To fix this, you can try to delete the cache files for Google Chrome webpages and you can do it by following these steps:

• First, open Google Chrome.
• Next, open this address in Chrome – chrome://settings/clearBrowserData
• After that, go to the Advanced tab and select all time as well as the first four options.
• Now click on the Clear data option and then restart the Chrome browser once the cache has been cleared.

Option 3 – Try allowing Google Chrome to keep local data

If the option to keep local data is disabled in Google Chrome’s settings, it won’t be able to store local data in the browser. Thus, you need to enable it by following these steps:

• Open Chrome and enter this address – chrome://settings/clearBrowserData
• After that, drag the toggle button off for the “Keep local data only until you quit your browser” option.
• Once done, restart Google Chrome and check it fixed the problem or not.

Option 4 – Try to enable the setting that offers to save password

As you know, a lot of websites offers users a choice to save a password and you can also do the same with the Chrome browser. You just have to enable this particular setting by going to the address, chrome://settings/passwords. From there, drag the toggle button for the setting Offer to save passwords, off.

Option 5 – Try to create a new profile for Chrome

If your user profile in Google Chrome ends up getting corrupted, it is most likely the reason why Chrome is unable to save passwords. Thus, you need to create a new user profile. How? Follow the steps below.

• First, click on the account icon located at the top-right corner of the profile.
• Next, go to the Manage People section and select Add Person > Add.
• After that, enter the details to add the new account and then restart Chrome.

Option 6 – Reset Chrome

Resetting Chrome can also help you fix the problem. This means that you will be restoring its default settings, disabling all the extensions, add-ons and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 7 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.

Error Code 0xC1900101, 0x4000D - What Is It?

Error Code 0xC1900101, 0x4000D is not very common among the many error codes emerging when updating to Windows 10. It is specific to Windows 7 users who try to upgrade to Windows 10 system.

This error hinders Windows 7 users to install the Windows 10 update. Once the update is launched, the process will go smoothly until a certain percentage (normally upon hitting 70% or more) and then it gets stuck. The user will then see a notification stating: “The installation failed in the SECOND_BOOT phase with an error during MIGRATE_DATA operation.”

You’ll be able to get past the error after a while. The error message will disappear and continue with the configuration process. But, not for long as it will reoccur at around 90% of installation with another error message saying: “The installation failed in the SECOND_BOOT phase with an error during PRE_OOBE operation.”

Solution

Error Causes

You’re most likely to encounter Error Code 0xC1900101 – 0x4000D when you upgrade to Windows 10 using a USB drive. There are several reasons why this update-related error happens such as wrong update, incompatibility with an antivirus program, or incompatibilities with some software.

Further Information and Manual Repair

In attempting to fix error code-related problems, it is best to do manual repair methods. Employing repair methods manually can help users pinpoint the root causes of the issues they are encountering and apply permanent solutions to fix the problem.

While every Windows user can do most manual repair methods, there are certain cases where help from a Windows expert is needed. If you’re not confident in employing the manual repair methods yourself, you can always consider seeking help from a professional Windows technician who is equipped with enough knowledge to address any issues you are facing or you can just simply use a powerful automated tool.

In fixing Error Code 0xC1900101 – 0x4000D, you can try doing any of the following manual repair methods:

Method One: Disable Background Applications

Error Code 0xC1900101-0x4000D probably occurs when there are programs running in the background of the system as you are in the process of updating. On that note, you must ensure that any programs running in the background must be disabled through Task Manager.

1. Press Ctrl+Alt+Del then choose Task Manager.
2. Right-click on all background applications then chooses End Task to close the apps.

NOTE: If there are any processes you are unfamiliar with, you can always right-click that process then “search online.” Be careful not to end “Windows process” tasks under the “Type” column as it might cause further problems.

3. Restart your device then proceed to Windows 10 system upgrading.

Method Two: Uninstall Anti-Malware Tools

Anti-malware tools normally trigger problems since they consist of files that are possibly incompatible with some software. If Error Code 0xc1900101-0x4000d is caused by incompatibility with an antivirus program, follow the following steps:

1. Open the Control Panel then choose System and Security.
2. Select Windows Solution Center.
3. Click Security to locate your antivirus.
4. Once you’ve located your antivirus, click on it then choose
5. Restart your device then check if it eliminates the problem.

Method Three: Install System Updates

1. Click on the Start menu then select System and Security – Windows Updates.
2. Choose Check for updates.
3. If there are any required updates detected by the system, select them all then choose Install Updates.
4. Restart your device.

Method Four: Check System For Any Incompatibilities

In doing this method, you need to use the System Readiness tool.

1. Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821).
2. Once the download is finished, open Windows 6.1-KB947821-v34-x64.msu
3. Run the program to check for any incompatibilities in your system.

NOTE: The process might take a while depending on the speed of your device.

4. If there are no results found, you can now try updating again to Windows 10. However, if there are any issues found, you need to have them fixed first.

Method Five: Download A Powerful Automated Tool

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

Error Fmod.dll - What is it?

This is a type of DLL error code. DLL is the abbreviation of Dynamic Link Library. DLL files contain small programs which are similar to executable files. One DLL file may be used to load and run several programs. Fmod.dll is created by Electronic Arts Inc. and associated with Crysis. This file is developed for the Windows OS. This error code occurs when you are unable to access, run and load programs supported by Crysis on your PC. Fmod.dll error code message is displayed in different formats such as:

• "Fmod_event.dll not found."
• "The file fmod_event.dll is missing."
• "This application failed to start because fmod_event.dll was not found. Re-installing the application may fix this problem."
• "Cannot start Crysis. A required component is missing: fmod_event.dll. Please install Crysis again."
• "Fmod_event.dll Access Violation."
• "Cannot register fmod_event.dll."
• "Cannot find C:\Windows\System32\fmod_event.dll."

Error Fmod.dll may pop up when you start-up or shut down the PC or even during the installation of a program.

Solution

Error Causes

Narrowing down to one cause for Fmod.dll error code is impossible virtually because this error may result due to different reasons on your system. Some of the common causes associated with this error code are:

• Viral Infection
• Hardware failure
• Missing, Corrupt, or Deleted Fmod.dll file
• Improper program installation
• Registry issues

No matter what the underlying cause of the reason may be, it is recommended to resolve the issue immediately to avoid serious PC threats.

Further Information and Manual Repair

To resolve this error on your system, try the methods discussed below:

Method 1 - Check the Recycle Bin

As mentioned above, Fmod.dll is a DLL file that is used to run and load a variety of programs on your system. There is a possibility that you uninstalled a program that was supported by the Fmod.dll file and accidentally deleted it. In such a scenario, the easiest way to resolve the Fmod.dll error code is to re-install the deleted file from the recycle bin. For this, go to the recycle bin and search for the file. If you find it reinstall if you can’t then simply download the Fmod.dll file from a reliable website.

Method 2 - Scan for Malware

Malware usually enters through phishing emails and downloads. These malicious programs then hide in your system disguising as either DLL or EXE files. The occurrence of fmod.dll file error may be due to malicious programs hiding in your system. Therefore scan your entire PC with a powerful anti-virus. An antivirus detects and removes all malicious software programs such as viruses, malware, Trojans, spyware, and adware. Try this, to resolve error code Fmod.dll and see the results.

Method 3 - Fix Hardware Problems

Fmod.dll file error may also pop on your screen due to hardware failure. If this is the reason, then we advise you to use the Device Manager an in-built tool in Windows 7 and 8 to fix hardware failures. For this go to the start menu then control panel. Now click on the ‘hardware and sound link’ and then click on the Device Manager. If you find any devices in red exclamation point, then this means this device is problematic. Uninstall the driver for that hardware device and then update the driver. Install the latest version to resolve. Remember, hardware problems are mostly related to outdated drivers.

Method 4 - Restore Points

Use System Restore, an in-built utility also known as the recovery tool, to restore points and ensure your PC is back to its previous working condition before the error code occurred. Simply put, it helps undo recent changes. You can find the System Restore tool in the System Tools folder.

Method 5 - Clean and Repair the Registry

The registry is that part of your PC that stores all the information, activities performed, and files including the junk files, invalid keys, bad entries, and cookies. When these files accumulate on your PC, they take up all the registry space and corrupt the important system and DLL files also stored in the registry, thereby generating such errors. Now you can clean the registry manually. But this process can be time-consuming and slightly technical, hence we advise you to download Restoro. This is a PC Fixer integrated with a registry cleaner. It is easy to use deployed with an intuitive interface. The registry cleaner scans the entire PC and removes all registry errors. It wipes out all the obsolete files and repairs the damaged DLL and system files. Click here to download Restoro.

The Windows 10 Telemetry and Data Collection features are auto-enabled and they collect all sorts of user activity and sends it to Microsoft. Microsoft says that the data collected only enhances the overall user experience and Windows functionality better but the number of data breaches happening across the globe has forced users to be extra cautious about their data privacy. So naturally, from stronger passwords and other services management, it is only logical to turn off Windows data gathering. To do so:

• Press ⊞ WINDOWS + R to open the run dialog.
• In the Run dialog type: taskschd.msc
• Press CTRL + SHIFT + ENTER key combo to open Task Scheduler in admin mode.
• On the left pane, navigate to the: Task Scheduler Library > Microsoft > Windows > Customer Experience Improvement Program
• At the location, on the middle pane, right-click on the task named Consolidator and select Disable from the context menu...
• Repeat the process with all other tasks listed in the middle pane.
• Exit Task Scheduler.

As you know, Microsoft’s Windows Media Creation Tool is a useful tool that helps you download and install the latest version of the Windows 10 operating system. However, there are times when it could encounter some problems during the update process. One of these programs is the following error message:

“0x8007001F-0x20006, The installation failed in the SAFE_OS phase with an error during REPLICATE_OC operation.”

The error pointed out the “Safe OS phase”. It is the phase that’s initiated to install all the required Windows Updates. Thus, the possible cause for this error could have something to do with an interrupted download, internet connection, and many more. Although this error could be caused by a lot of factors, fixing it shouldn’t be that hard. You can try to reset the Windows Update Components or delete the Windows Update cache. You could also disable both the Firewall and your antivirus program temporarily or run the Windows Update in a Clean Boot state, as well as run the Windows Update troubleshooter. To get started troubleshooting the error, follow each one of the suggestions provided below.

Option 1 – Try to reset the Windows Update components

Resetting the Windows Update components could help you resolve the Windows Update error 0x8007001f – 0x20006. How? Refer to the following steps:

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
  • ren C:WindowsSystem32catroot2 Catroot2.old
• Now, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Exit Command Prompt and then restart your computer.

Option 2 – Try to delete the Windows Update Cache

You might also want to delete the Windows Update cache since there are times when existing corrupt or incomplete Windows Update files can cause some problems in downloading and installing Windows Updates. To achieve this, simply delete the “$Windows.~BT” & “$Windows.~WS” folders in your computer. Once you’re done, try to run Windows Update again and see if the error is now fixed.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like error 0x8007001f – 0x20006 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not

Option 4 – Run the Windows Update in a Clean Boot State

It is possible that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to run Windows Update again.

Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application on your computer. You need to look for the culprit and uninstall it once you found it.

Option 5 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing error 0x8007001f – 0x20006. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Recently, a lot of users reported to Microsoft about getting an error code 0x80096004 while trying to update their Windows 10 computers. This kind of Windows Update error occurs during the initial download and verification process. It also affects the Windows features (FODs) and when you encounter this error, you will also see this error code, “TRUST_E_CERT_SIGNATURE”. This error code indicates that the signature of the certificate could not be confirmed. This is caused by a broken certificate store or a corrupt copy of the Windows operating system is installed. Here’s the complete error message:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80096004).”

To fix Windows Update error 0x80096004, you can check out the options provided below.

Option 1 – Delete the contents in the Software Distribution folder and Catroot2 folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80096004. To run it, Refer to these steps:

• Tap the Win + I keys to open Settings.
• From there, click Update and Security and go to the Troubleshoot section.
• Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80096004 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 4 – Try to replace the DLL file with a trusted source

You can also try to replace the crypt32.dll file as it could help in fixing the Windows Update error. Just make sure that you get one from a trusted source.

• First, you need to get the new DLL file from another computer with preferably the same file version number.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • x86: This PC > C:/Windows/System32
  • x64: This PC > C:/Windows/SysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 crypt32.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 5 – Try downloading and installing the Windows Updates manually

Error Code 0x80096004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6– Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 7 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run the Windows Update Service again and see if Windows Update error 0x80096004 is now gone.

Computer viruses are malicious applications that have the ability to self replicate and spread over the system and various devices, just like viruses in organisms. We all know that computer viruses are bad and that you should avoid them however you can. So in this spirit, we are taking a deeper dive into what kind of viruses exist and how they function.

1. File-infecting Virus

A virus that attached itself to an executable program. It is also called a parasitic virus which typically infects files with .exe or .com extensions. Some file infectors can overwrite host files and others can damage your hard drive’s formatting.

2. Macro Virus

This type of virus is commonly found in programs such as Microsoft Word or Excel. These viruses are usually stored as part of a document and can spread when the files are transmitted to other computers, often through email attachments.

3. Browser Hijacker

This virus targets and alters your browser setting. It is often called a browser redirect virus because it redirects your browser to other malicious websites that you don’t have any intention of visiting. This virus can pose other threats such as changing the default home page of your browser.

4. Web Scripting Virus

A very sneaky virus that targets popular websites. What this virus does is overwrite code on a website and insert links that can install malicious software on your device. Web scripting viruses can steal your cookies and use the information to post on your behalf on the infected website.

5. Boot Sector Virus

These viruses are once common back when computers are booted from floppy disks. Today, these viruses are found distributed in forms of physical media such as external hard drives or USB. If the computer is infected with a boot sector virus, it automatically loads into the memory enabling control of your computer.

6. Polymorphic Virus

This virus has the capability to evade anti-virus programs since it can change codes every time an infected file is performed.

7. Resident Virus

A resident virus stores itself on your computer’s memory which allows it to infect files on your computer. This virus can interfere with your operating system leading to file and program corruption.

8. Multipartite Virus

A type of virus that is very infectious and can easily spread on your computer system. It can infect multiple parts of a system including memory, files, and boot sector which makes it difficult to contain.