How to Resolve “We couldn’t update system reserved partition” Error in Windows 10 Installation

Error code 0xc000021a - What is it?

Error code 0xc000021a occurs when the system is unable to start or there’s a failure in critical system processes. Normally, it would take about several seconds for the system to boot and while on the startup process, error code 0xc000021a may take place to block the system to boot up. Users will get a blue screen of death (BOSD) when this error occurs. When upgrading to Windows 10, be careful; you might encounter other error messages such as error code 8007002c. 

Solution

Error Causes

There are several reasons why error code 0xc000021a occurs. It is important to have a full understanding of what caused the blue screen of death before attempting to fix the error by yourself. See below for a few common causes:

• Computer malware has infiltrated your device.

• Important files such as Winlogon.exe and Csrss.exe are damaged. Winlogon.exe file is responsible for handling the login and logout processes while Csrss.exe is a vital part of Microsoft Client or Server ‘Runtime Server Subsystem’. Once one of these files is damaged or deleted, a stop error will occur.

• When there are mismatched system files installed or system upgrading process failed or still incomplete.

• Premature unloading of Wbemprox.dll

• Newly installed third-party software is not compatible with the operating system.

• There are corrupted, outdated, or incorrectly configured device drivers.

• There’s insufficient space in the system partition. Once the system partition is full, certain errors such as error code 0xc000021a will manifest.

• Windows registry is corrupted or damaged due to a software or system change. This means there are registry entries that are not cleared after uninstalling an application.

Further Information and Manual Repair

In fixing error code 0xc000021a, you might want to try and manually do so. Manual repair methods can give users effective and efficient solutions, addressing the root problems in relation to Windows error codes. Once the manual repair method is correctly implemented, users will be able to resolve issues immediately. However, there might be instances when a Windows professional is needed. In such cases, seek help from a certified Windows expert or you might want to consider using an automated tool whenever necessary.

Method One: Convert the Drive or Partition from NTFS to GPT

In order to fix Error code 0xc000021a in Windows 10, you might need to convert the partition or drive from NTFS to GPT. See below for the procedure: 1. Shut down your device then put in the Windows installation USB key or DVD. 2. Boot your device to the USB key or DVD in UEFI mode. 3. Inside the Windows Setup, open a Command Prompt window by pressing Shift + F10. 4. Type diskpart in the Command Prompt window to open the diskpart tool. 5. Type list disk to identify which drive to reformat. 6. Select which drive to reformat by typing select disk in the command prompt. Afterward, type clean then hit Enter. Once done, type convert gpt to be able to convert the drive from NTFS to GPT. Finally, type exit and press Enter. You can now close the Command Prompt window. 7. Once the partition or drive is converted from NTFS to GPT, the user can now continue the Windows Setup installation. NOTE: Select Custom in choosing which installation type to use. The drive will then appear as a single area of unallocated space. Choose that unallocated space then select Next. At this point, Windows will now begin the installation.

Method Two: Fix System File Errors

There are times when system files get corrupted or damaged which will result in system failure. If this is the case, you can use a Windows free tool to repair corrupted or damaged system files. 1. Right-click on the Start button then selects Command Prompt (Admin) from the list to open a Command Prompt window. 2. Once the Command Prompt appears, type sfc /scannow then hit Enter. Wait until the process completes. If the process is completed and it doesn’t report any error or issues that remain unsolved, you might want to employ the next method.

Method Three: Reset Windows 10

Resetting Windows will delete all software and user accounts installed in the operating system and will reinstall a fresh Windows. 1. Boot your device using a Windows installation USB key or DVD. Select Repair your computer to locate the Troubleshoot option. Afterward, choose Reset this PC. NOTE: If the device is able to boot the system, you can reset Windows without using a Windows installation USB key or DVD. You just have to boot the device then navigate to Settings in the Start button. Choose Update & Recovery then select Recovery found on the left pane. Choose Reset this PC option then select Go back to an earlier build and Advanced startup. Select Get Started button found in the Reset this PC tab. 2. Depending on your device’s condition, you can either select Keep my files or Remove everything. Both options will remove all applications installed in the device and will revert to default settings. 3. Choose either Just remove my files or Remove files and clean the drive depending on the situation. If you choose the Remove files and clean the drive option, the procedure will take longer as it will erase all the files permanently. In this case, deleted files cannot be recovered. However, if you don’t want to remove files permanently, select Just remove my files. 4. Once you’ve decided how to reset your system, click on Next once the Warning screen appears. Afterward, choose Reset once prompted. When the process completed, click on Continue.

Method Four: Download an Automated Tool

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

Windows 11 has some cool animations including fading effects which make working in it feels nice and futuristic but the cost of this is that there is a slight delay to certain actions performed. If you want the snap fast feature in Windows 11 and do not care about this eye candy there is an easy way to turn animations off inside it.

• First, open Windows Settings by pressing ⊞ Windows + I on your keyboard
• Alternatively, click on Start, search for Settings, and then click its icon.
• When Settings appears, look in the sidebar and select Accessibility.
• In Accessibility settings, click on Visual Effects.
• In Visual Effects, switch Animation Effects to Off.

That’s it, changes will be applied automatically, you can close settings and continue working inside Windows 11 without animations and fades. You can always switch animations back On via settings if you change your mind.

Error Code 0xc004c008 - What is it?

This specific Windows 8.1 or Windows 10 error code has to do with the number of times you can use your license number to install windows programs on computers. All windows activation codes are licensed to be used one time for a device, to control piracy, but what happens when your PC crashes, or you have to change a hard drive component and are forced to re-install Windows Operating System. Luckily, there is an easy fix for this issue.

Solution

Error Causes

Basically, when you need to re-install the Windows operating system that you have previously bought and installed on another computer an error code will be displayed with a message telling you that the activation server determined that the specific key could not be used for activation. This occurs because the key has already been used on that computer, or a different one, to install operating systems. There are a few easy fixes for this issue, and most of them should be easily completed on your own.

Further Information and Manual Repair

There aren’t many explanatory ways to repair Error Code 0xc004c008. Below are two methods to go about addressing this issue.

Methods 1:

1. The first step is to open the “Run” Window. You can do this in two ways. First, press the “Window” key and press the “R” key simultaneously. This will open the “Run” menu. Or you can start the “run” window by going to the Start menu and selecting Run.
2. In the Run window type “SLUI 4” and click enter.
3. A Phone Activation window will open up, after which you'll need to select a few options.
4. First chose the country in which you registered the product for the first time.
5. Choose your country and a phone number will be displayed specific to your choice. You will now need to call the number provided.
6. After you’ve dialed you will be prompted to write your “Installation ID”. Type your “Installation ID” on the phone.
7. After that step, you will be asked how many copies of Windows have been installed using this license. Choose “1”, should anything else be chosen but “1”, this will not work.
8. After the process is completed, you will be given a confirmation ID and should be able to proceed as normal with installation. You will have a workable product key again.
9. Install whatever copy of the Windows Operating System you are attempting to with the new product key.

Method 2:

If the first method did not work, the only other option is to call Microsoft and walk through the process with a technician. To do this, dial “1-800-936-5700”. Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.

If you're not a tech-savvy individual but would like to solve this problem without the aid of a technician, download a powerful automated tool to fix error code 0xc004c008.

Where all have been there, we are downloading something and for any kind of reason chrome closes, internet breaks, etc. And our download is interrupted and gone forever, and we need to start again. You will be glad to hear that chrome has side a download manager which tracks each download you made and you can use this manager to resume interrupted downloads. Please note that some websites have certain scripts that will prevent you to resume interrupted downloads, in this case, using chrome's download manager will not work and you will have to start the download again. All of this being said, if your download has been interrupted, and went away, pin Chrome press CTRL + J to open download manager, find your interrupted download, and press the resume button. That's it, you have successfully resumed your download.

If you are trying to run Windows Upgrade on your Windows 10 computer but suddenly interrupted by the error 0x800F081E – 0x20003, worry not for this post will guide you on how you can fix this Windows Upgrade error. This particular Windows Upgrade error is a Windows status code for CBS_E_NOT_APPLICABLE which indicates that some of the update requirements are missing or the files that are installed are already of a higher version compared to the ones that are still pending. In most cases, this error occurs when you try to upgrade to earlier versions of the Windows 10 N edition to a later version. Here’s the full content of the error message:

“0x800f081E-0x20003, The installation failed in the SECOND_BOOT phase with an error during BOOT operation”

In case you don’t know, Microsoft distributes special “N” editions of Windows in Europe and the “KN” editions in Korea. These editions are the same as the standard editions of Windows except that they do not have the Windows Media Player as well as the multimedia playback features. Thus, when the Windows Upgrade fails with the error code and error message and it doesn’t provide much information as to why the update couldn’t be installed, there is something you can do about it to fix the error. Since Windows uses generic error codes and so if you see the error code 0x800f081e, you have to check the error log first. For more details, follow the instructions laid out below. Step_1: You need to navigate to C:$WINDOWS.~BTSourcesPanther and from there look for the text file named “setuperr.log” and open it with a text viewer/editor program like Notepad. Step_2: After opening the setuperr.log file, you should see content that’s similar to this:

C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E 2019-09-10 20:26:57, Error SP Operation failed: Add [1] package C:WINDOWSSoftwareDistributionDownload80b2677d6e15a2a206625bb25a7124feamd64_Microsoft-Windows-MediaPlayer-Package~~AMD64~~10.0.17134.1. Error: 0x800F081E[gle=0x000000b7]

Note: From the content above, it is clear that the Windows Upgrade failed due to complete due to the Windows Media Player. It could be that the log file may contain other error messages and other error codes and if you see the error code 0x800f081e from the list, then you need to uninstall the Media Feature Pack. Step_3: You have to uninstall the Media Feature Pack.

• Tap the Win + R keys to launch the Run dialog box and type “optionalfeatures.exe” in the field and hit Enter to open the Windows Features wizard.
• Next, you need to wait until the list of Windows Features populates and then click on the + sign to collapse the folder of the Media Features.
• After that, uncheck the “Windows Media Player” option from the Media Features folder.
• Now click on the Yes and OK buttons to save the changes made and then close the Windows Features dialog box.
• Restart your computer and boot, try to run the Windows Upgrade process again, and check if the error is fixed or not.

Note: If the installation has been successfully completed, you have to go back to the Windows Features and enable the Windows Media Player again. And if you are using the Windows 10 N Edition, then you can just download and install the latest version of the Media Feature Pack for your Windows 10 N edition. On the other hand, running the built-in Windows Update troubleshooter could also help you resolve any Windows Update-related problems, including the error 0x800F081E – 0x20003. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

AnytimeAstrology is a browser extension for Google Chrome developed by Mindspark Inc. When installed, this extension will change your default new tab page to a custom search provider called MyWay (search.myway.com).

While browsing the internet with this extension installed, you will see additional ads through your browsing sessions, including but not limited to Sponsored Content, Injected Ads and Pop-up Ads.

While AnytimeAstrology is active it will monitor your browsing habits, recording website visits, clicked links, viewed products, etc. This information is later sent back to Mindspark Ad network servers where it is used to better target additional injected ads into your web pages.

Several anti-virus applications have marked this extension as a Browser Hijacker and it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijackers (also known as hijackware) are a kind of malicious software that modifies web browser configuration settings without the computer owner’s knowledge or approval. These hijacks are raising at an alarming rate globally, and it can be actually nefarious and often harmful too. Browser hijackers could do more than just changing homepages. In most cases, hijackers are created for the benefit of online hackers usually through income generation that comes from forced ad clicks and site visits. While it might seem harmless, these tools are made by malicious people who always try to take advantage of you, so that they can earn money from your naive and distraction. Browser hijackers can also permit other vicious programs without your knowledge to further damage your computer.

Key symptoms that your browser has been hijacked

The following are some symptoms that indicate you’ve been hijacked: 1. your homepage has been reset to some unfamiliar site 2. your browser is constantly being redirected to porn sites 3. default internet search engine is modified 4. you find unwanted new toolbars added 5. you observe a lot of pop-up ads on your screen 6. your browser has become unstable or starts running slowly 7. you can’t visit certain websites such as homepages of antivirus software.

How browser hijacker finds its way to your computer

Browser hijackers could use drive-by downloads or file-sharing websites or perhaps an e-mail attachment in order to reach a targeted computer. They could also come from add-on software, also referred to as browser helper objects (BHO), web browser extensions or toolbars. Browser hijackers sneak into your computer along with free software downloads that you unwittingly install along with the original. An example of some well known browser hijacker includes Conduit, Anyprotect, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, but the names are constantly changing. The existence of any browser hijacker on your computer might considerably diminish the web browsing experience, monitor your internet activities that result in serious privacy issues, produce system stability issues and ultimately cause your PC to slowdown or to an almost unusable condition.

The best ways to remove a browser hijacker

Some hijackers can be simply removed by deleting the free software they came with or by eliminating any extension you have recently added to your system. The sad thing is, the majority of the software applications used to hijack a internet browser are deliberately built to be hard to eliminate or detect. Novice computer users should never attempt for the manual form of removal methods, since it calls for thorough computer knowledge to carry out repairs on the computer registry and HOSTS file. Installing and running anti-malware application on the affected system will automatically erase browser hijackers and other unwanted applications. SafeBytes Anti-Malware could counter persistent hijackers and give you proactive computer protection against all kinds of malware. Together with the anti-virus tool, a system optimizer, such as SafeBytes’s Total System Care, could help you in removing all linked files and modifications in the registry automatically.

How to Get rid of Malware that is Blocking Websites or Preventing Downloads

Malware could potentially cause a great deal of damage to your PC. Some malware sits in between the computer and the internet connection and blocks some or all websites that you really want to visit. It might also prevent you from adding anything to your PC, especially anti-malware software. If you’re reading this article, you may have got affected by a virus that prevents you from installing a security software like Safebytes Anti-Malware. Follow the instructions below to get rid of malware through alternate methods.

Eliminate malware in Safe Mode

If the malware is set to run immediately when Windows starts, entering safe mode could very well block the attempt. Just the minimum required programs and services are loaded when you start your PC in Safe Mode. To launch your Windows XP, Vista or 7 computer in Safe Mode with Networking, do as instructed below. 1) At power-on/startup, press the F8 key in 1-second intervals. This will invoke the Advanced Boot Options menu. 2) Select Safe Mode with Networking using arrow keys and press ENTER. 3) Once this mode loads, you will have an internet connection. Now, use your internet browser normally and navigate to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) As soon as the software program is installed, allow the scan run to eliminate trojans and other threats automatically.

Use an alternate web browser to download an antivirus application

Some malware mainly targets particular internet browsers. If this is your case, make use of another browser as it might circumvent the computer virus. If you suspect that your Internet Explorer happens to be hijacked by a virus or otherwise compromised by online hackers, the best plan of action is to switch to a different browser such as Mozilla Firefox, Google Chrome, or Apple Safari to download your favorite security application – Safebytes Anti-Malware.

Make a bootable USB anti-virus drive

To successfully eliminate the malware, you will need to approach the problem of running antivirus program on the affected PC from a different angle. Follow these steps to employ a USB flash drive to fix your infected PC. 1) Download the anti-malware program on a virus-free PC. 2) Insert the pen drive on the same system. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has an .exe file extension. 4) When asked, select the location of the USB drive as the place where you want to put the software files. Follow the onscreen instructions to finish the installation. 5) Remove the pen drive. You can now use this portable antivirus on the affected computer. 6) Double-click the antivirus program EXE file on the thumb drive. 7) Run Full System Scan to detect and clean-up up all types of malware.

Protect Your Computer Against Viruses and Malware With SafeBytes Anti-Malware

Would you like to download the best anti-malware software program for your desktop? There are numerous applications in the market that comes in free and paid versions for Microsoft Windows computers. Some are good ones, some are ok types, while some are simply just bogus anti-malware software which will damage your personal computer themselves! You must pick one that is dependable, practical and has a strong reputation for its malware protection. On the list of recommended software programs is SafeBytes AntiMalware. SafeBytes has a really good history of excellent service, and customers appear to be very happy with it. SafeBytes antimalware is a highly effective and easy-to-use protection tool which is created for users of all levels of IT literacy. Through its cutting-edge technology, this software will help you protect your PC against infections brought on by different kinds of malware and similar threats, including adware, spyware, computer viruses, worms, trojan horses, keyloggers, potentially unwanted program (PUPs), and ransomware.

There are plenty of amazing features you will get with this security product. Listed below are some of the great features included in the application.

World-class AntiMalware Protection: This deep-cleaning antimalware program goes much deeper than most antivirus tools to clean out your computer system. Its critically acclaimed virus engine detects and disables hard to remove malware that conceals deep within your personal computer. Active Protection: SafeBytes delivers complete and real-time security for your computer system. They are highly effective in screening and removing numerous threats since they’re continuously improved with new updates and alerts. Safe Web Browsing: Through its unique safety ranking, SafeBytes tells you whether a site is safe or not to visit it. This will ensure that you’re always certain of your online safety when browsing the web. Faster Scanning: SafeBytes’s virus scan engine is among the fastest and most efficient within the industry. It's targeted scanning considerably increases the catch rate for malware that is embedded in various PC files. Lightweight Application: SafeBytes is a lightweight application. It consume a really small amount of processing power as it works in the background so you’re free to use your Windows-based PC the way you really want. 24/7 Premium Support: You can get absolutely free 24/7 technical support from their IT experts on any product queries or PC security concerns. SafeBytes has created a fantastic anti-malware solution to help you conquer the latest malware threats and virus attacks. You can be sure that your computer system will be protected in real-time as soon as you put this software to use. So if you are searching for the best anti-malware subscription for your Windows-based PC, we suggest the SafeBytes Anti-Malware application.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually get rid of AnytimeAstrology without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of web browser plug-ins, going to the browser’s AddOn/Extension manager and removing it. You will most probably also want to totally reset your browser to its default configuration settings. Finally, examine your hard disk for all of the following and clean your computer registry manually to get rid of leftover application entries after uninstallation. Please remember that this is for professional users only and may be difficult, with wrong file removal leading to additional system errors. Additionally, some malicious programs have the capability to defend against its removal. You are urged to do this procedure in Windows Safe Mode.

You left your computer to go to the bathroom or to fetch something to eat, maybe you have to answer the phone or open door to a friend and after some time you get back to your computer see the black screen, you move the mouse and it starts to come from sleep slowly. I am the kind of person who gets annoyed by this kind of behavior, I like my PC to be ON all time when I want it to be ON and my power plan on best performance so naturally, I have turned this sleep feature OFF. If you are interested to see how you to can turn off your screen sleeping follow this easy guide.

1. Press ⊞ WINDOWS to open the start menu and click on the settings
2. On settings, screen click on system
3. When the system dialog opens go to Power & Sleep and on the right side change all values to never.

Please note that after each update Windows tend to reset these settings so you will sadly have to return to this after each major update.

If you are trying to connect to the internet using the Microsoft Edge browser but encountered an error message instead that says, “Can’t connect to the proxy server”, read on as this post will show you how you can fix this error. This kind of error in Microsoft Edge could be caused by incorrect proxy settings or worse, malware. To fix this error, here are some suggestions you need to check out:

Option 1 – Try to check your internet connection

The first thing you can do to resolve the “Can’t connect to the proxy server” error in Microsoft Edge is to check your internet connection. There are times when your internet connection or Wi-Fi router can cause such problems. In such cases, you have to ensure that you have a valid internet source and if you are using a Wi-Fi router, you can try to use another connection and then see if the error is gone or not.

Option 2 – Try to disable the manual proxy set up from the Settings

In case you miss it, there is actually an option in the Settings panel that you can use to set up proxy in your Windows 10 computer. So if you encounter the “Can’t connect to the proxy server” error, you should disable manual proxy for the meantime and check if it fixed the error or not.

• Tap the Win + I keys to open the Windows Settings.
• Then go to Network & Internet > Proxy.
• And on your right-hand side, ensure that the Automatically detect settings are enabled and that the Use a proxy server option under the Manual proxy setup is disabled.
• Now try to open any website again and see if the problem’s fixed.

Option 3 – Try disabling the VPN

Like pointed out earlier, if you are using VPN, this could be the reason why you’re getting the “Can’t connect to the proxy server” error so the most obvious thing to do is for you to turn off the VPN and try to load a website in Edge again. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there.

Option 4 – Disable the proxy server for your LAN

If your PC was just attacked by some adware or malware as of late, it is possible that it has changed the network settings in the system and might display spam advertisements. Thus, you have to disable the proxy server for your LAN. To do that, refer to these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 6 – Clear the browsing data of Microsoft Edge

• Open Microsoft Edge.
• Then click on the three horizontal dots to open the menu.
• From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
• Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
• Restart Edge.

Option 7 – Try to reset, repair or reinstall Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings. If none of it helped, you can try the following:

• Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages

Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.

• Tap Enter to proceed.
• Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
• Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
• Click on Apply and then OK to save the changes made.
• After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
• Restart your PC.
• Now all you have to do is to re-register Microsoft Edge using PowerShell. In the Start Menu, search “Windows PowerShell”.
• Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
• Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername

Note: Once again, make sure that you key in your user account name in place of “YourUsername.

• After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
• Restart your PC.

Option 8 – Scan your computer for malware using Windows Defender

Your computer could be infected with malware which might have triggered the “Can’t connect to the proxy server” error. To fix this, you need to scan your computer using a reliable program like Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

In some cases, a couple of Windows 10 laptops, especially the newer ones that run the NVIDIA RTX series GPUs have been experiencing some problems, particularly with their headphone jacks which seem to be malfunctioning even though the internal speakers works just fine. And despite having all the drivers updated to their latest versions, the problem still occurs. According to security experts, this kind of problem occurs on laptop computers that are manufactured by MSI and since there is still no workaround or reliable fix released by the company, in this post you will be guided on how you can resolve the problem with the headphone jack. So if you are using a laptop made by MSI and are experiencing the same issue, then you’ve come to the right place. There are several potential fixes you can check out to resolve the problem, you can try to force reboot your computer or clean your headphone jack and then plug it back in properly. In addition, you could also try to update your Audio drivers or set your headphone as default. For more information, follow each one of the given options below.

Option 1 – Try to force reboot your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.

• First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
• After that, plug out and plug in your computer and automatically turn it on.
• Once done, check if the headphone jack is now working fine.

Option 2 – Try to clean the headphone jack and plug it properly

The next thing you can do to fix the problem is to clean your headphone jack and plug it back in properly. Make sure that you use a cotton swab in cleaning the headphone jack as there are instances where some dust might have settled in the port which results in issues like your headphone jack no working.

Option 3 – Try to update, rollback or reinstall the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.

• Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating or reinstalling the Audio driver didn’t work, you can go to the website of MSI and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:

• First, right-click on the volume icon located on the system tray.
• Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
• From there, select the Control Panel for Sound on the rightmost column. This will open a new mini window.
• After that, select your headphone under the Playback tab and click on the Set default button.
• Once done, click on Apply and then OK buttons to save the changes made.

Option 5 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the headphones. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10.

When you upgrade your Windows 7 or Windows 8.1 system to Windows 10, you’ll undergo a phase called Out of Box Experience, or simply OOBE. This phase is intended to allow users to customize their Windows 10 experience, which includes defining personal settings, creating user accounts, and more. Some users reported having issues when creating their user account during the Out of Box Experience (OOBE) on Windows 10 upgrade. Some also reported issues about non-responsive behavior (Welcome Back) page.

Solution

Error Causes

Unfortunately, there’s no known cause for this error. However, some users reported that this occurs when:

• There’s a problem with the ISO or CD used to install Windows 10
• There’s hardware malfunctioning on the computer

Further Information and Manual Repair

Your Windows 10 upgrade will not be successful if you’re not able to create a user account or finish the Out of the Box (OOBE) phase of the installation. Here are some methods that will help you fix this manually.

Method 1 – Wait and retry

Some users reported that waiting for about an hour and retrying the process again will solve this problem. It’s also recommended that you keep your computer in a ventilated place while you wait to retry the process.

Method 2 – Load default user manually

This method has 2 requirements in order to work.

1. You need to be upgrading from a previous Windows version, and
2. Your Windows was originally configured to automatically boot to desktop

If you meet these two requirements, you can solve the error by following the steps below:

1. Hold CTRL+ESC keys. Windows should load the default user after doing this step.
2. Press the Windows key + X. Then, click the Computer Management icon
3. Choose “Local Users and Groups”
4. Double click on Users
5. Right-click on the right pane, and then choose “New User”
6. Create a new user account and password

Method 3 – Power down your laptop

This method only applies if you’re a laptop user.

1. Power down your laptop
2. Remove the battery of your laptop
3. Wait for about 10 minutes
4. Connect your laptop using direct current
5. Turn on your laptop again
6. Create a new user account and log in

Method 4 – Create a local account if you’re trying to set up a Microsoft account

Instead of connecting to a Microsoft Account after the set-up, you might want to try creating a local account. To do this, follow the steps below:

1. Power down your computer if you are to set up a Local Account.
2. Disconnect your computer from the Internet, either Wired or Wireless
3. Unplug your computer, and wait for about 10 minutes.
4. Reconnect your computer and start Windows. Do NOT connect to the Internet and make sure you’re disconnected to any devices you don’t need.
5. Try creating a user account again

 If the steps above don’t work, you might want to try Startup repair.

Method 5 – Boot your computer from Windows 10 media

In order to do this step, you need to have official Windows 10 ISO files.

1. Go to the “Install Now” screen
2. Choose Repair your computer
3. Click Advanced Options
4. Click Safe Mode

After doing the steps above, there’s a chance you get an error message that says “installation cannot be completed in safe mode”. When you see this, just press Shift+F10. This will execute and open the command prompt of your computer.

 From the command prompt, you can try and create a new user account.

 For example, net user Username Password /add

 The username here should be replaced with the account name you want to add, and the Password here should be replaced with the password you want to use for the account.

 After replacing the username and password on the text, press the Enter button on your keyboard. You’ll know if the command is successful once you see the message, “The command completed successfully.”

You can now close the command prompt. Restart your computer and try to log in using the account you just created.

Method 6 – Use a powerful automated software

If all the above methods still don’t work, it might be best to try automated software to help you fix this problem.