Malware in Popular CCleaner

When you have to connect to a drive that’s on a different computer or on external storage, that’s where the mapped network drives come in. Mapped network drives make accessing files a lot easier. However, there are times when it won’t work for some reason. Windows will notify you about the unavailability of mapped network drives in several ways. For one, Windows might display a red X on the network drives or it could be that its status will be unavailable when you try to use it from the Command Prompt or via a notification. It is recommended that you run a few scripts when you log in to your PC as it may so happen that the network drive takes more than usual to connect. Before you start troubleshooting the problem using the given options below, keep in mind that some workouts might only work under certain scenarios. You might need some network access at logon or you might need access to the Group Policy settings. So you need to choose what you prefer more. You can try the given workarounds below if the mapped network drives are not showing or connecting or working on your Windows 10 computer. These workarounds use scripts to make sure that you are connected to them as soon as you start to use your PC. As mentioned, before you can troubleshoot, you need to create scripts first. There are two scripts here namely MapDrives.ps1 which is executed by the second script named MapDrives.cmd and is done at a regular and non-elevated Command Prompt. Follow the steps below to get started.

• You have to create a script file named “MapDrives.cmd” first and then save it on a place where the files are safe. To do that, open a text editor like Notepad and then copy and paste the following script:

PowerShell -Command "Set-ExecutionPolicy -Scope CurrentUser Unrestricted" >> "%TEMP%StartupLog.txt" 2>&1 PowerShell -File "%SystemDrive%ScriptsMapDrives.ps1" >> "%TEMP%StartupLog.txt" 2>&1

• After that, save the file and name it “MapDrives.cmd”.
• Next, create a script file named “MapDrives.ps1” and then copy and paste the following content. Just make sure to save both scripts in the same folder.

$i=3 while($True){     $error.clear()     $MappedDrives = Get-SmbMapping |where -property Status -Value Unavailable -EQ | select LocalPath,RemotePath     foreach( $MappedDrive in $MappedDrives)     {         try {             New-SmbMapping -LocalPath $MappedDrive.LocalPath -RemotePath $MappedDrive.RemotePath -Persistent $True         } catch {             Write-Host "There was an error mapping $MappedDrive.RemotePath to $MappedDrive.LocalPath"         }     }     $i = $i - 1     if($error.Count -eq 0 -Or $i -eq 0) {break}     Start-Sleep -Seconds 30 } Note: Now that you’ve created the script files, it’s time for you to proceed to the options given below.

Option 1 – Try creating a startup item

Note that this option only works on devices that have network access at login. So if it’s not there, the script will fail to reconnect the network drivers automatically. To create a startup item, here’s what you have to do:

• Open the Startup folder located at %ProgramData%MicrosoftWindowsStart MenuProgramsStartUp.
• From there, copy and paste the MapDrives.cmd.
• After that, open the Scripts folder located at %SystemDrive%Scripts copy-paste MapDrives.ps1 and then copy and paste MapDrives.ps1 in there.

Note: After you complete the steps above, a log file named “StartupLog.txt” will be created in the %TEMP% folder. Now all that’s left for you to do is to log out of your computer and then log back in. This will ensure that the mapped drives are open.

Option 2 – Create a scheduled task

It is possible to create a scheduled task that runs as soon as you log in to your computer. To create a scheduled task, follow the steps below.

• You have to copy the MapDrives.ps1 script file to the scripts folder of Windows located at %SystemDrive%Scripts.
• After that, open the Task Scheduler and select Action > Create Task.
• Next, type a name and description of the task in the General tab.
• Then click on the Change User or Group button and select a local user group and click OK.
• Now check the box labeled “Run with highest privileges” and switch to the Triggers tab.
• From there, create a new trigger with the “At Logon” option in the Begin the task drop-down menu and then click OK.
• After that, switch to the Actions tab and create a new action then choose to Start a program.
• Next, type “Powershell.exe” in the Program/Script field, and in the Add arguments (optional) field, type the following:

-windowsstyle hidden -command .MapDrives.ps1 >> %TEMP%StartupLog.txt 2>&1

• And in the Start in the (optional) field, type “%SystemDrive%Scripts” as the location of the script file.
• Now under the Conditions tab, select the “Start only if the following network connection is available” option and then select Any connection and click OK.
• Restart your computer or log off from your account and then log back in so that the task will be executed.

Option 3 – Use the Group Policy settings

You need this option if the mapped network drives are defined via Group Policy settings. You have to update the action of the drive maps to Replace. As a result, it will delete the existing mapped drive and create the mapping on each logon again. However, any settings on the mapped drive that are changed from the Group Policy settings will be gone on each logon. So if the changes don’t work, you need to run the gpupdate command together with the /force parameter in order to refresh the Group Policy setting quickly.

A number of users have recently reported that they were going through an issue with their Bluetooth devices on their Windows 10 computers. This issue involves an error saying,

“Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52).”

If you are one of the users who encountered this kind of error on your Windows 10 computer, read on as this post will guide you on how you can fix this Bluetooth error. According to security experts, the key to fixing this error is to sign the Bluetooth A2DP files with the built-in tool, System File Checker. Apart from that, you could also run the Hardware and Devices troubleshooter or perform System Restore, as well as update or reinstall the concerned drivers. For more details, refer to each one of the options provided below.

Option 1 – Try to check Bluetooth-related services

In Services, there is a Bluetooth-related service that helps users use Bluetooth so if that particular service suddenly malfunctions for some reason, you will most likely get the “Windows was unable to connect with your Bluetooth network device” error message. That’s why you need to check Services and to do that, refer to these steps:

• Tap Win + R keys to open Run prompt and type in “services.msc” then tap Enter to open Services.
• Next, look for the Bluetooth Support Service and double click on it to open Properties.
• From there, verify if the Service status is showing “Running” or “Stopped”. If it’s the latter, you have to click the Start button.
• Lastly, check if the Startup type is set to Manual.

Option 2 – Try running System File Checker or SFC scan

You could also run System File Checker or SFC scan to fix the Bluetooth error. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your PC.

Option 3 – Try to perform System Restore

You might also want to perform System Restore as the error might be caused by system modifications. Thus, to undo them, you can use System Restore. Run it using these steps:

• First, tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 4 – Try running the Hardware and Devices Troubleshooter

The next thing you can do to fix the problem is to run the Hardware and Devices troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the Bluetooth error. To use it, refer to these steps:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 5 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

• Tap the Win + X keys to open the Device Manager.
• Next, look for the Bluetooth device and right-click on it.
• Select the option “Update driver”.
• After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.

Microsoft wants to escalate the situation from Australia to the EU, what a surprise. Hello all and welcome to another news article, this time we are focusing on Microsoft pushing the EU to accept law proposition from Australia. For all of you who are not familiar with the given situation let me quickly explain. The feud began when the Australian government proposed a new law that targeted Facebook and Google specifically. The government said that it believed that both of the tech giants were using content from news outlets without paying. Have you ever seen the little news snippets that Google or Facebook sometimes show its users to keep them up to date? These are lifted directly from news websites, and the Australian government claimed that this practice meant that people didn't bother visiting the news website. This then staved news websites of revenue. As such, the government put forward a new law that would mean Google and Facebook would have to pay the source website for every time they displayed a news snippet. Facebook responded by removing its Australian news coverage in light of the law. Google, however, put up a fight. It argued that its snippets encouraged people to click on it to read more, thus driving more traffic to the news website. It also said that such a law would be too expensive to maintain in the long run. As such, Google threatened to remove itself from Australia if the law passed. This was likely a scare tactic, as 95 percent of Australian web users use Google; however, it actually opened the door for its rival, Microsoft. Microsoft saw how it could push its own search engine BING to replace google. It of course went and reached the Australian government to assure them that BING is more than capable to fulfill its needs and fully abide by the proposed law. Now Microsoft knows that if this law passes it could see a similar situation happening in Europe and it is pushing it. US News reported on how Microsoft plans to encourage EU countries to adopt this new law too. The company has teamed up with the European Publishers Council and News Media Europe to make the following statement: Publishers might not have the economic strength to negotiate fair and balanced agreements with these gatekeeper tech companies, who might otherwise threaten to walk away from negotiations or exit markets entirely

Compare Exchange128 error – What is it

Some Windows 7 and Windows 8.1 users reported experiencing a Compare Exchange128 error when trying to upgrade to Windows 10. The error reads, “You can’t install Windows 10 because your processor doesn’t support CompareExchange128”. In order to upgrade to Windows 10 (64-bit), the CMPXCHG16B instruction must be present. If you receive this error, this mostly means that your CPU doesn’t have the CMPXCHG16B instruction.

Solution

Error Causes

The CompareExchange128 error normally occurs due to two possible reasons:

• CPU lacks CMPXCHG16b Instruction
• Old & Outdated BIOS – Even if your CPU has the CMPXCHG16b instruction, the CompareExchange128 issue can still occur if you have an older BIOS.

Further Information and Manual Repair

One main requirement to upgrade to Windows 10 is for your CPU to have the CMPXCHG16b instruction. You also need the right BIOS version to guarantee a smooth installation. See below on how to manually fix this issue.

NOTE: If you don’t feel confident using the manual methods listed below, it’s highly advisable to get help from an expert technician. If you don’t know someone, you can also use an automated tool to fix this.

Before performing any fixes, try to determine first if the cause of the error is due to your CPU lacking the CMPXCHG16b instruction. You can use a CPU Info tool that provides complete details about your processor, memory, and motherboard. If you’re looking for more in-depth information, you might also try command-line utilities. But, the safest and easiest way to check this is by simply searching online. Try using the search query: <CPU Model> CMPXCHG16b

Method 1 – Update your BIOS

This method will download the latest BIOS from your motherboard’s manufacturer. This makes sure your CPU has the CMPXCHG16b instruction needed to complete the Windows 10 64-bit installation. To update your computer’s BIOS, complete the following steps:

1. Determine first the current BIOS you have on your computer. Open System Information Windows app and type msinfo32 in the search bar. The BIOS version will appear under the processor speed. Record it somewhere.

2. Go to the support page of your motherboard’s manufacturer. Find if there’s any update on the BIOS that you’re currently using. If you find one, download the BIOS update file available. Make sure that you’re looking into the right model and you download all the necessary documentation. Otherwise, the BIOS update might not work.

3. Update your BIOS. Most BIOS update steps are straightforward. Just make sure to follow the steps provided.

Method 2 – Install Windows 10 32-bit version

If updating the BIOS doesn’t work, what you can do is install a 32-bit version of Windows 10 instead of the 64-bit version. Here’s how to do this:

1. Download and install the 32-bit version of Windows you currently have. If you have a Windows 7 64-bit version, get the 32-bit version of Windows 7. The same goes for Windows 8.1. When you do this, you might want to back up your files first. Remember that installing the 32-bit version works like other installations, and could delete some of your files.

2. After installing the 32-bit version, go to Updates and install all the necessary updates. This includes upgrading to Windows 10 if you’re asked to.

3. When you installed the Windows 10 upgrade, you’ll now have the Windows 10, 32-bit version installed. This will be the version activated on Microsoft servers. Despite this, the activated version stored is only applicable to your computer’s hardware, not the version of Windows 10.

4. Download Windows 10, 64-bit version.

5. Prepare an empty DVD or USB flash drive. Use Creation Media software then click the Create Installation Media for Another PC option.

6. Install the 64-bit Windows 10 version you downloaded from Step 4. Make sure not to put anything when you’re asked to input the serial number.

7. Once the installation is complete, you’ll have the 64-bit version of Windows 10.

Method 3 – Buy a new processor/motherboard

If the above two methods don’t work, there’s a great chance that this error occurs because of an outdated processor/motherboard. Your next possible solution is to buy an updated model that’s fully compatible with 64-bit Windows 10.

Method 4 – Download an automated tool

If all else fails, you might want to consider using this powerful automated tool to quickly fix the problem and any other computer-related issues.

The failure of MS Vista or XP to execute an Input or Output Signal activity is that which we refer to as an  I/O device error. This malfunction takes place when MS Vista is not able to execute activities for example reading and duplication different kinds of information from the disk or drive.

Solution

Error Causes

• A piece of destroyed hardware equipment: You are getting messages informing you about the I/O device Malfunction when your Computer features an equipment apparatus that Windows is not able to utilize.
• Broken/Faulty hardware Apparatus: If for whatever reason the equipment hardware is broken at all, or includes a flaw, you will also get such messages suggesting the existence of an I/O device error.
• Incompatible/Broken Hardware Drivers: Such malfunctions are frequently the result of incompatible or broken equipment drivers.
• Cable Link Problems: Technicians have determined the existence of link trouble, for instance, a cable that's in a bad situation, as another variable that can also cause these error messages.
• Terrible/Dusty CD or DVD Disc: Yet another variable that's frequently accountable for the I/O device error is a broken CD or DVD disc. If it has not been cleaned by you, and in case the disc is dirty, prepare yourself to receive such messages often.

Further Information and Manual Repair

You should not stress yourself ill over the I/O Device Malfunction when it occurs on your own Computer. You can really fix it. First, before you spend lots of cash on the problem and sprint off to find a technician, reboot the pc. Subsequently, strive to obtain the push or disc, that you were not able to formerly. Second, clean the disc. Locate a great cleansing agent, and execute this. Utilize another pc to access the disc which you're incapable of using on the present pc. If it opens on another pc, then the disk is functional and should work on your computer as well. Let's assume that you lack another pc, search for a distinct disc, and strive to start it with your current pc. If the problem is not with the computer, the fresh disk should open and you can access the contents. If you fail completely, you're totally within your rights to move searching for a tech to repair the situation, if you attempt every one of the preceding choices. You could also do these aI/O device sections to view if you would repair the problem yourself. a) Network Cable Connections: Clearly, this is really something you can do without requiring a tech. Always check to see whether the networking and computer cables are well-connected. If you believe it's broken in case utilizing an exterior push, you could change the cable with yet another one. For inner cabling, unless you've high-level pc abilities, you shouldn't make an effort to change them. b) Attempt a Clean Boot of the PC: You can do this by yourself. Likely, the driver or software is incompatible together with the drive available on the PC. Clean boot up the pc is similar to configuring MS Windows. If the error is fixed following the preceding action, then it indicates your pc features a driver or software which is incompatible with the rest. c) Recognize the IDE Channel Attributes, and Adjust the Transfer Mode: It's feasible that you, or somebody otherwise, changed the Transfer Mode, which makes it challenging/impossible for the transport of information in the disk of your PC. If you understand the I/O Device right transfer mode, and if this occurred, just change it. Don't attempt a change or alter the Main IDE Channel. d) Check the Condition of Device: Confirming the working nature of the hardware device, which you may do under Device Manager, may inform you if it's operating right or not. e) Search the Manufacturing Company: When the rest fails, and you've likely employed a tech that can't solve the problem, you need to contact the producer, or check out their site, and see when there is an upgrade. It's possible to obtain to resolve the I/O Device Error, once for all through a simple upgrade.

If you got an error message saying, “Folder Redirection Failed, Failed to build the list of regular subfolders, Access is Denied” after you configured a new Group Policy Object or GPO which redirects User folders to a new network share or when you click on Reset default location under the Windows File Explorer or Folder Options, then you’ve come to the right place as this post will show you how to resolve this kind of error on your Windows 10 computer. Follow the given options below carefully to fix the “Folder Redirection Failed” error.

Option 1 – Take Ownership of the folder

If you are not able to access the folder could be one of the reasons why you’re getting the “Folder Redirection Failed” error and so you need to take ownership of the folder to resolve the problem. Before you proceed, make sure that your account is an admin account.

• First, locate the concerned folder and right-click on it then select Properties.
• Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
• After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
• Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
• Now edit the permission to Full Control for “Everyone”.
• Click OK to save the changes made and then exit.

Option 2 – Try to add Authenticated Users or Domain Computers

Make sure that the Folder Redirection group policy removal option is set to “Redirect the folder back to the user profile location when the policy is removed” when using the Folder Redirection. After that, you have to add Authenticated Users group with the “Read” permissions on the Group Policy Objects or GPOs. And if the Domain computers are part of the group of “Authenticated Users”. Note that by default, the “Authenticated Users” have these permissions on any new Group Policy Objects or GPOs. Once again, you have to add just “Read” permissions and not “Apply Group Policy” for “Authenticated Users”. Furthermore, to fix the “Failed to build the list of regular subfolders” errors, here are some options that could help.

Option a – Try to clear disk space

You might have to check if your disk is running out of space because if it is, then it will fail to create a list abruptly. And so you need to free up some disk space. You can either check on the files manually especially if you tend to keep your files at random places in your disk drive.

Option b – Find the Target route

You need to find the target route of the folder and then restore it if you are getting the “Failed to build the list of regular subdirectories” when you try to relocate the folder to the original location.

Option c – Try to change Ownership/Reset Defaults for all the User folders

If the “Failed to build the list of regular subdirectories” error pops up when you are trying to move a large number of files from one location to another, then you need to change the ownership of the folders as pointed out earlier.

During Windows 10 installation, you will see all the beautiful user interfaces, however, what’s more, important are the drivers, your processor, and free storage disk in order for the installation to be successfully completed. So if you are getting the CompareExchange128 error during the installation of Windows 10, this means that the CPU lacks a very important instruction known as “CMPXCHG16B”. Thus, if you don’t have CMPXCHG16B, then it will result in the CompareExchange128 error when you install Windows 10. In fact, CMPXCHG16B, PrefetchW as well as LAHF/SAHF is a criterion for you to be able to use Windows 10 64-bit version when upgrading from an earlier version of Windows. So what exactly is the CMPXCHG16B instruction? The CMPXCHG16B instruction is the one that performs an atomic compare-and-exchange on 16-byte values. This instruction can also be referred to as “CompareExchange128”. The atomic compare-and-exchange means that the CPU compares the contents of a memory location with a given value. So if the values are the same, it modifies the contents of that memory location to a new given value. Note that this kind of issue only happens to the 64-bit Windows 10 version and the only way to resolve it is by getting an update on the hardware level from the OEM. On the other hand, if nothing really works, it’s maybe time for you to get a new CPU but before you resort to that, in the meantime, you can try following the options given below to fix the CompareExchange128 error during the installation of Windows 10.

Option 1 – Try to update the BIOS and Chipset Drivers

One of the best things you can do to fix the CompareExchange128 error is by updating the BIOS and chipset drivers which is why you need to check if your OEM has an update available for your computer’s BIOS as well as the related chipset drivers. But before that, you need to first check the BIOS version. To do so, follow these steps:

• Type “msinfo32” in the search bar and hit Enter to open the System Information Tools.
• After opening the System Information Tools, check the BIOS version.
• Then take note of that BIOS version. You also need to use the BIOS utility that came with your computer and use it for the upgrade. Note that it is different for every computer and if you don’t have it, you can just go to the OEM website and see if there is an option to download it there.

Option 2 – Try to downgrade to the 32-bit Windows 10 version

If option 1 didn’t work as the BIOS update is not available, you can also try downgrading to the 32-bit version of Windows 10. Keep in mind that this will bring restrictions on the amount of RAM installed and other places but that won’t be a problem as you can still switch.

Option 3 – Try buying a new hardware

If none of the first two options didn’t work for some reason then maybe it’s time for you to purchase new hardware especially if your computer is way too old. In such cases, it’s better to buy new hardware or better yet, a new computer that can keep up for the next couple of years.

Internal Error 2324 - What is it?

Internal Error 2324 occurs when you try to upgrade Firefox on your Windows 7 PC. The program fails to install and run successfully. The following error message is displayed:

‘The installer encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324.’

Solution

Error Causes

This error may occur due to different reasons. These include:

• Viral infection
• Bad registry entries (cookies or traces of old version of Firefox program)
• Other programs running on your PC during Firefox program installation
• Installation was not performed from the Administrator account

To use the Firefox web browser successfully on your PC, you first need to resolve error 2324 on your system.

Further Information and Manual Repair

To repair error 2324, try the following methods:

Method 1 - Perform a Clean Reinstall.

This means to remove the Firefox program completely from your PC and then reinstall it. To do this, remove the Firefox installation folder saved in one of the locations by default: C:\Program Files\Mozilla Firefox C:\Program Files (x86)\Mozilla Firefox Now download the latest Firefox version on your PC and save the setup file on your computer. After that double click, the downloaded installation file and follow the steps illustrated in the wizard to install Firefox on your PC.

Method 2

Sometimes Firefox installation may fail because of the interference from other programs running on your PC. Therefore, it is advisable to close all programs running in the background when upgrading the Firefox program. You can also disable programs like Logitech QuickCam and Spybot Tea Timer.  These are some of the many programs that are notorious for interfering with Firefox updates.

Method 3 - Scan for viruses to resolve.

Viruses are malicious programs that often enter computers through files downloads from unreliable websites and phishing emails. These programs then hide in your PC and infect it. You may often experience problems during program installation if your PC is infected by viruses. To fix the issue and ensure smooth Firefox program installation on your system, simply run an antivirus. Antivirus scans and detects all viruses in a few minutes. Upon detection, remove them right away to ensure your PC is free from such malicious programs. Now try updating Firefox on your system again. If it is updated smoothly, then the error is resolved.

Method 4

The registry of your system stores all the activities performed on your PC. You may have uninstalled the old Firefox version from the Control Panel but the traces of the uninstalled program may still remain in the registry as bad entries. These bad entries may be causing error 2324 to pop up on your PC. To resolve, you need to remove these entries from the registry. For quick removal, download Restoro. It is a user-friendly PC Fixer with a registry cleaner that scans and removes all obsolete files stored in the registry such as incorrect registry keys, bad entries, cookies, and junk files. Click here to download Restoro.

As you know, Microsoft Edge is the default web browser in Windows 10 operating system. It is a built-in browser that replaced the ancient Internet Explorer for its performance and features. Aside from being the default web browser, it is also set as a default PDF viewer in Windows 10. So if you open a PDF file, it will be automatically opened in the Edge browser even if you have installed a PDF reader on your computer. However, some users recently reported getting an error that says, “Couldn’t open PDF in Edge, Something’s keeping this PDF from the opening” when they tried to open a PDF file or view an internet link that has a downloadable PDF file in the Edge browser. If you are one of these users, read on as this post will help you troubleshoot the problem and fix it. This kind of error mostly occurs if you have installed other PDF viewers on your computer. They could be interrupting Edge while it tries to open the PDF documents. To fix it, check if Microsoft Edge is set as the default PDF viewer or you could also try to clear its browsing cache. In addition, you could also reset or repair Edge. For detailed instructions, refer to the given options below.

Option 1 – Check if Microsoft Edge is set as the default PDF viewer

The first thing you can do is to check if Edge is set as the default PDF viewer. If it’s not, you have to set it as one to fix the problem.

• Open Control Panel and go to Default Programs.
• Then click on the “Associate a file type or protocol with a program” option.
• Next, select the PDF file option and click on Change program.
• After that, select Microsoft Edge in the pop-up window and then select the “Always use this app to open .pdf” option.
• Now click the OK button to set Edge as the default PDF viewer and then check if you can now open the PDF file in the Edge browser.

Option 2 – Clear the browser cache of Microsoft Edge

• Open Microsoft Edge.
• Then click on the three horizontal dots to open the menu.
• From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
• Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
• Restart Edge.

Option 3 – Reset, repair or reinstall Microsoft Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings. If none of it helped, you can try the following:

• Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages

Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.

• Tap Enter to proceed.
• Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
• Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
• Click on Apply and then OK to save the changes made.
• After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
• Restart your PC.
• Now all you have to do is to re-register Microsoft Edge using PowerShell. In the Start Menu, search “Windows PowerShell”.
• Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
• Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername

Note: Once again, make sure that you key in your user account name in place of “YourUsername.

• After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
• Restart your PC.

The Windows 10 Telemetry and Data Collection features are auto-enabled and they collect all sorts of user activity and sends it to Microsoft. Microsoft says that the data collected only enhances the overall user experience and Windows functionality better but the number of data breaches happening across the globe has forced users to be extra cautious about their data privacy. So naturally, from stronger passwords and other services management, it is only logical to turn off Windows data gathering. To do so:

• Press ⊞ WINDOWS + R to open the run dialog.
• In the Run dialog type: taskschd.msc
• Press CTRL + SHIFT + ENTER key combo to open Task Scheduler in admin mode.
• On the left pane, navigate to the: Task Scheduler Library > Microsoft > Windows > Customer Experience Improvement Program
• At the location, on the middle pane, right-click on the task named Consolidator and select Disable from the context menu...
• Repeat the process with all other tasks listed in the middle pane.
• Exit Task Scheduler.