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Malware in Popular CCleaner

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected.

The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.

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Windows 10 is stuck on Checking for updates
Over the years, the Windows 10 updates have smoothened but that does not mean that it no longer encounter some issues. One of these issues is when it gets stuck. As you know, Windows automatically checking for updates regularly or when you click the “Check for updates” button. However, if the Windows 10 update is taking forever and seems to be stuck, then you’ve come to the right place as this post will guide you on what you can do to resolve the problem. This kind of scenario in Windows Updates can be quite confusing especially since there is no response or any indication of what is really happening since you don’t know if the update is still downloading or if it’s already getting installed. To resolve this problem, there are several options you can check out. You can try to exit settings and restart your computer. You could also try to restart the services related to Windows Update or clear both the Software Distribution and Catroot2 folders, as well as run a System File Checker scan. For more details follow each one of the given steps below.

Option 1 – Restart your computer

The most basic thing you can do to fix the problem is to restart your computer. It usually works in fixing common issues like the Windows Update getting stuck at the “Checking for updates” screen. However, if it didn’t work, proceed to the next given options below.

Option 2 – Reset Windows Update components

If the first two options did not work then you might want to reset the Windows Update components manually. Follow the steps below to reset them.
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 3 – Try checking Services Dependencies

Dependencies of a Windows Service in Windows 10 are when windows services depend on other services. Such is the case with the Windows Update service – it also depends on three different services such as the Remote Procedure Call or RPC service, DCOM Server Process Launcher, and the RPC Endpoint Mapper. Meaning to say, if two of these services are not working as expected, then the dependent service will also be affected. This could be the reason why the Windows Update service could not start.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the following services:
    • Remote Procedure Call (RPC) Service
    • DCOM Server Process Launcher
    • RPC Endpoint Mapper
  • After you find these services, double click on each one of them and check whether the Startup type for all is set to Automatic and the Service status is set to Running or not.
  • If the service status is not running, then click the Start button. Afterward, check if you can now run the Windows Update service.

Option 4 – Check the Background Intelligent Service and the Cryptographic Service

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Background Intelligent Transfer Service – Manual
    • Cryptographic Service ­– Automatic
  • After that, check if the Service status of the listed services above is set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 5 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why your screen is stuck at “Checking for updates”. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.
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Quick Guide to Fixing Error Code 29

What is Error Code 29?

Code 29 is a Device Manager error commonly seen whenever a hardware device driver reports a problem. This error code indicates that the resources needed for operation are not available.

The computer hardware basically requires drivers to interface with the operating system. Drivers comprise multiple components and are supplemented with other resources provided by the BIOS (a physical chip on the motherboard).

The BIOS contains a set of basic input and output instructions for the computer system to boot, load drivers, and more.

Its firmware provides resources that drivers require to interface with other essential components. However, when the firmware fails to provide the requested resources, the device drivers stop functioning; this results in error codes like code 29.

Error code 29 is usually displayed in the following format:

“This device is disabled because the firmware of the device did not give it the required resources” Code 29

Solution

driverfix boxError Causes

Error code 29 may be triggered due to several reasons. These include:

  • Outdated drivers
  • Corrupted drivers
  • BIOS misconfiguration
  • The device firmware is corrupt
  • Previous attempt to update the driver failed

To avoid inconvenience and to ensure your computer keeps working at its optimal pace, it is recommended that you repair error code 29 on your PC immediately. Delay may limit you from using certain hardware attached to your system properly.

Further Information and Manual Repair

To repair error code 29, you don’t have to hire a professional and spend hundreds of dollars. Here are some quick and effective DIY methods that you can try to resolve this issue in minutes even if you don’t have any technical background.

Method 1 - Reboot Your PC

Sometimes, error codes like code 29 may pop up on your computer screen due to some temporary glitch with the hardware. Rebooting can resolve the issue easily.

Therefore, before you do anything, try restarting your PC. It could be all you need to repair code 29. However, if the error code continues to persist, try the other methods given below.

Method 2 - Clear the CMOS

This may sound technical but it isn’t. To begin, with CMOS is an acronym for Complimentary Metal Oxide Semiconductor.

It is a term that is used to describe motherboard memory that contains the BIOS settings. Clearing CMOS helps reset the BIOS settings to their default manufacturer levels. It’s easy to do and is an effective troubleshooting step to resolve error code 29.

To do this, simply:

  1. Enter the BIOS setup utility  by restarting your PC
  2. Watch for an entering setup message
  3. Enter the BIOS access key. Usually, the key is F2 or F12. However, the key may differ from manufacturer to manufacturer. You may want to check the manufacturer’s website first to find out the BIOS access key before you restart your PC.
  4. ‘Reset BIOS settings’ to their default factory levels.

Method 3 - Enable the Device in the BIOS

Error code 29 may appear if a device is disabled. In such a scenario, simply follow the same steps as discussed in method 2, and in the advanced BIOS settings, look for disabled devices.

Enable the devices in the BIOS so that you use them easily.

This will hopefully resolve the issue. If it doesn’t, then this means the error code 29 is caused by either corrupted or outdated drivers. Try method 4 to resolve this issue successfully.

Method 4 - Identify the Problematic Device Drivers and Update them

Whether the error code 29 is caused by a misconfigured, corrupted, or outdated driver, simply update the new driver version to resolve. When doing it manually, you will first have to find and identify the problematic device drivers in the Device Manager.

You can access the Device Manager by going to the start menu and then simply typing Device Manager in the search bar.

Access the Device Manager and the properties to identify problematic drivers. Problematic drivers are normally displayed with a yellow exclamation mark.

Once you have spotted problematic drivers, simply update new drivers to resolve them. Though there is nothing technical about it but it may be time-consuming.

Method 5 - Install Driver Assist to Update Drivers Automatically and Regularly

A good alternative to manual driver update is DriverFIX. Simply download and install DriverFIX on your PC to update all problematic drivers in seconds. This is a cutting-edge program designed to resolve all kinds of device driver problems.

It is user-friendly and compatible with all Windows versions.

The intelligent programming system deployed inside this software program enables it to identify and detect all problem drivers automatically thereby sparing you from the hassle.

Furthermore, it also matches the drivers with the latest and compatible versions and updates them on a regular basis.

It takes the guesswork out of finding misconfigured and corrupted drivers and fixes driver-related problems and error codes like code 29 right away.

Click here to download DriverFIX to repair Device Manager error code 29 on your system without any hassle.

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Device frequently disconnects from hotspot
As you know, Windows 10 comes with the option to create Mobile Hotspot for other devices. This allows you to share your Ethernet connection. However, there are times when one of your devices might fail to reconnect to the mobile hotspot again. For instance, you moved out of the Wi-Fi range because you have somewhere to be and whatnot and when you’re back you find that you are now unable to reconnect to the Windows 10 Hotspot or the shared network. Although you can always restart the mobile hotspot to resolve the problem, however, it might only be a temporary fix. So in this post, you will be given options for a much better solution to the problem. This kind of problem seems unusual and does not occur that often. To fix it, you can try to set up DNS on your Windows 10 device and then configure the settings on the mobile device. It seems that what’s happening here is that the mobile device is unable to lock on to the Mobile Hotspot when the IP address changes for some reason.

Option 1 – Try changing the DNS settings on your laptop

In this option, you need to make sure that IPv4 and IPv6 are selected on your Ethernet connection. You also have to change the Preferred DNS server as well as the Alternate DNS server to 8.8.8.8 and 8.8.4.4, respectively. You also have to validate the settings before you exit just to ensure that you’ve entered everything correctly. After that, open Command Prompt and run the ipconfig command and then take note of the IP address, Gateway DNS 1 and DNS 2.

Option 2 – Try changing the Wi-Fi settings on your mobile device

This option should be mostly the same on all your mobile devices. And given that OEMs build their customization and skin, you might have to fiddle around a little to get the settings. Refer to the steps below to change the Wi-Fi settings:
  • Go to the Settings of your mobile device and tap on Wi-Fi.
  • Then click the Mobile Hotspot connection that you’ve created on your laptop.
  • After that, input the password and tap the Advanced options.
  • From there, tap on IP settings and select the Static option instead of DHCP.
  • Now you have to enter the IP address, Gateway, DNS 1, and DNS 2 of the laptop you’ve taken note of earlier and that’s it.
Note: If you are already connected to the Mobile Hotspot, long press on the Wi-Fi network and select the Modify Network option and then follow the steps given above to change from DHCP to static. Once you’re done, your mobile device should now be able to connect to the Windows 10 Mobile Hotspot all the time.
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Fix ERR_SSL_VERSION_INTERFERENCE on Chrome
If you encounter the ERR_SSL_VERSION_INTERFERENCE error on your Google Chrome browser then this means that the browser is trying to load a website with SSL protocol but is not able to do so. This error can occur for many reasons and in this post, you will be given potential fixes that could help you in resolving the problem. But bear in mind that these potential fixes are not that straightforward forward so if you encounter an option you don’t understand much, just skip to the options you have the knowledge of. There is no direct fault in the browser for the ERR_SSL_VERSION_INTERFERENCE error as there are issues with caching the website data locally on your computer. Moreover, this kind of error can also appear when a website is coded incorrectly or if there are conflicting browser extensions installed in the browser that prevents the website to function properly. Refer to the suggestions given below to fix the ERR_SSL_VERSION_INTERFERENCE error in Chrome on Windows 10.

Option 1 – Try clearing browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_CACHE_MISS. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try disabling TSL 1.3

If clearing the browser data didn’t fix the problem, you can also try to disable TSL 1.3 in Chrome. To do so, refer to these steps:
  • Open Google Chrome.
  • Next, type in “chrome://flags/#tls13-variant” in the address bar and tap Enter.
  • After that, you should see the experimental features page for Google Chrome where you can set TSL 1.3 to disabled.
  • After disabling TSL 1.3, restart your computer and check if the problem is fixed or not.

Option 3 – Reset Winsock, TCP/IP & Flush DNS cache

Resetting Winsock, TCP/IP, and flushing DNS might help in resolving the ERR_SSL_VERSION_INTERFERENCE error just follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 4 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 5 – Reset Google Chrome

Resetting Chrome can also help you get rid of the error. Resetting Chrome will restore its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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How to get rid of DailyProductivityTools

The DailyProductivityTools Toolbar is packed as a browser extension that claims to increase your productivity with access to free online tools and developed by Mindspark Inc. This extension may seem handy at first, however, while browsing the internet with it active you will experience additional ads, sponsored content, and pop-up ads throughout your browsing sessions and search results.

When installed DailyProductivityTools changed your default new tab page to Search.MyWay.com disguising as a ‘Enhanced Google Search Engine’. This extension monitors your browsing activity, visited websites and links, then uses this information to better target Ads.

DailyProductivityTools has been marked as a Potentially Unwanted Program, and is recommended for removal by many anti-virus applications.

About Browser Hijackers

Browser hijacking is a type of unwanted software, often a web browser add-on or extension, which causes modifications in the browser’s settings. Browser hijacker malware is designed for a variety of reasons. Generally, the idea is to force users visit certain sites that are aiming to increase their site visitor traffic and produce higher ad revenue. Many people believe that the browser hijacker is only a harmless website but that is incorrect. Almost every browser hijacker pose an actual threat to your on-line safety and it is important to classify them under privacy risks. What’s more, hijackers can make the entire infected system vulnerable – other harmful malware and viruses will grab these opportunities to intrude into your computer system very easily.

How one can identify a browser hijack

The following are some symptoms that suggest you have been hijacked: you find unauthorized modifications to your internet browser’s homepage; your internet browser is constantly being redirected to adult sites; the default web browser configurations have been modified and/or your default search engine is altered; you find many toolbars on the web browser; you see lots of pop-ups on your computer screen; your browser has become unstable or starts running slowly; you’re blocked to access those sites of antivirus solution providers.

So how does a PC get infected with a browser hijacker?

A browser hijacker can be installed on your computer if you check out an infected site, click on an email attachment, or download something from a file-sharing site. They could also come from add-on programs, also known as browser helper objects (BHO), browser plug-ins, or toolbars. Browser hijackers sneak into your pc along with free software downloads also that you unwittingly install alongside the original. Examples of popular browser hijackers are Fireball, Ask Toolbar, GoSave, CoolWebSearch, RocketTab and Babylon Toolbar. Browser hijacking can lead to severe privacy problems and even identity theft, disrupt your browsing experience by taking control of outbound traffic, considerably slows down your PC by consuming lots of resources, and lead to system instability also.

Browser Hijacker Malware – Removal

Certain browser hijacking can be easily corrected by finding and removing the corresponding malware program through your control panel. But, many hijackers will be more difficult to locate or remove since it might get itself connected with certain important computer files that enable it to operate as a necessary operating system process. Novice PC users shouldn’t ever attempt for the manual form of removal, as it demands comprehensive system knowledge to do repairs on the system registry and HOSTS file. Professionals always recommend users remove any malicious software including browser hijacker by using an automatic malware removal tool, which is better, safer, and faster than the manual removal method. Among the best tools for repairing browser hijacker malware is SafeBytes Anti-Malware. It can help you eliminate any pre-existing malware on your computer and provides you real-time monitoring and protection against new internet threats. Along with anti-virus software, a system optimizer program, similar to Total System Care, can help you repair Windows registry errors, eliminate unwanted toolbars, secure your internet privacy, and stabilize software programs installed on your computer.

Malware Blocking Access To Safebytes Site And Anti-Malware Downloads - What To Do?

Malware can cause many kinds of damage to computer systems, networks, and data. Some malware types modify internet browser settings by including a proxy server or modify the PC’s DNS settings. In such cases, you’ll be unable to visit certain or all of the websites, and therefore unable to download or install the necessary security software to eliminate the malware. If you are reading this article, chances are you’re stuck with a virus infection that is preventing you to download and install Safebytes Anti-Malware program on your PC. Although this kind of issue will be tougher to get around, there are a few actions you can take.

Install in Safe Mode

In the event the malware is set to run at Windows start-up, then booting in Safe Mode should prevent it. Since only the minimum applications and services start-up in safe mode, there are hardly any reasons for conflicts to take place. The following are the steps you should follow to remove viruses in Safemode. 1) After switching on the computer, hit the F8 key while the Windows splash screen begins to load. This would invoke the “Advanced Boot Options” menu. 2) Select Safe Mode with Networking with arrow keys and press ENTER. 3) When this mode loads, you should have the internet. Now, utilize your internet browser normally and go to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) Immediately after installation, run a full scan and allow the software to get rid of the threats it detects.

Switch over to an alternate internet browser

Certain viruses may target vulnerabilities of a specific browser that block the downloading process. In case you suspect that your Internet Explorer has been hijacked by a virus or otherwise compromised by online hackers, the best course of action is to switch over to a different web browser like Firefox, Chrome, or Safari to download your favorite security software – Safebytes Anti-Malware.

Run anti-malware from your USB drive

Here’s yet another solution which is using a portable USB antivirus software that can scan your system for malicious software without needing installation. Follow these steps to run the anti-malware on the infected computer. 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Plug in the USB flash drive to a USB slot on the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, with an .exe file extension. 4) When asked, choose the location of the USB drive as the place where you would like to store the software files. Follow the instructions on the screen to finish off the installation process. 5) Now, transfer the flash drive to the infected PC. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all kinds of malware.

SafeBytes Anti-Malware: Light-weight Malware Protection for Windows Computer

Nowadays, anti-malware software can protect your computer from different types of online threats. But how to select the best one amongst many malware protection application that’s available in the market? Perhaps you might be aware, there are many anti-malware companies and tools for you to consider. Some of them are good, some are ok types, while some will affect your PC themselves! It is important to choose a company that creates industry-best anti-malware and it has attained a reputation as reliable. On the list of highly recommended software programs is SafeBytes Anti-Malware. SafeBytes carries a superb reputation for quality service, and clients seem to be happy with it. SafeBytes antimalware is a highly effective and user-friendly protection tool which is suitable for users of all levels of computer literacy. Using its cutting-edge technology, this software will help you eradicate several types of malware including computer viruses, PUPs, trojans, worms, adware, ransomware, and browser hijackers.

SafeBytes has got a variety of wonderful features that can help you protect your PC from malware attack and damage. Some of them are listed as below:

Antimalware Protection: This deep-cleaning antimalware software goes much deeper than most antivirus tools to clean your computer system. Its critically acclaimed virus engine finds and disables hard to remove malware that hides deep inside your personal computer. Real-time Active Protection: SafeBytes gives round the clock protection for your computer restricting the malware attacks instantly. This software will continuously monitor your PC for suspicious activity and updates itself continuously to keep current with the latest threats. Web Filtering: SafeBytes gives instant safety rating about the pages you’re going to check out, automatically blocking harmful sites and make sure that you’re certain of your online safety while browsing the internet. Low CPU Usage: SafeBytes is well known for its low influence on computer resources and great detection rate of diverse threats. It runs silently and efficiently in the background so you are free to use your computer at full power all the time. 24/7 Customer Support: SafeBytes provides you with 24/7 technical support, automatic maintenance and updates for best user experience. SafeBytes has come up with a wonderful anti-malware solution that can help you conquer the latest computer threats and virus attacks. There is no doubt that your computer system will be protected in real-time as soon as you put this software to use. So if you’re searching for the very best malware removal application out there, and if you don’t mind paying out some dollars for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to carry out the removal of DailyProductivityTools manually instead of using an automated tool, you may follow these simple steps: Navigate to the Windows Control Panel, click the “Add/Remove Programs” and there, choose the offending program to uninstall. In case of suspicious versions of web browser plug-ins, you can actually get rid of it through your web browser’s extension manager. You will likely also want to reset your internet browser. If you opt to manually delete the system files and Windows registry entries, utilize the following checklist to make sure you know exactly what files to remove before carrying out any actions. But bear in mind, this can be a difficult task and only computer experts can perform it safely. Furthermore, certain malicious programs have the capability to defend against its removal. It is advisable that you carry out the removal procedure in Safe Mode.
Files: %UserProfile%\Local Settings\Application Data\DailyProductivityToolsTooltab %LOCALAPPDATA%\DailyProductivityToolsTooltab %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\difcnlhbpohkmlhkpkimihocbagbijii %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\difcnlhbpohkmlhkpkimihocbagbijii %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\difcnlhbpohkmlhkpkimihocbagbijii %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\difcnlhbpohkmlhkpkimihocbagbijii Registry: HKEY_LOCAL_MACHINESoftware\Wow6432Node\DailyProductivityTools HKEY_LOCAL_MACHINESoftware\DailyProductivityTools HKEY_LOCAL_MACHINESoftware\Microsoft\Internet Explorer\DOMStorage\dailyproductivitytools.dl.myway.com HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller DailyProductivityToolsTooltab Uninstall Internet Explorer
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Change date and time inside Windows 11
date and time windows 11Same as Windows 10, Windows 11 also keeps track of date and time using an internet time server. But in a case that you need to change the date or time for any kind of reason here is a guide for that process:
  1. Press ⊞ WINDOWS + I to open settings
  2. Click on Time & Language in Taskbar
  3. Inside Time & Language click on Date & Time
  4. Turn off Set Time Automatically by clicking on the switch next to it
  5. Below find Set the date and time manually and click on Change
  6. Inside, Change Date and Time window use the drop-down menu to set desired date and time
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Fix Template_fields error in Microsoft Word
As you know, Microsoft Office Word is a program that’s widely used all over the web and it’s because it’s the best program there is when it comes to editing and processing words. However, even when it is the best there is, it is not without its faults and so on as it can still encounter some errors every now and then. One of these errors is the Template_fields errors. When you encounter such an error, you will see a pop-up window. This strange error randomly appears on documents but you need not worry as this post will provide you with possible solutions to resolve the problem. But before you proceed with these solutions, you have to create a backup for all your Word documents to Microsoft OneDrive preferably. To fix the problem, you can try to disable the add-ins or try to start Word in Safe Mode or repair Office. For more details, refer to the options given below.

Option 1 – Disable the Add-ins

Although add-ins enhance Microsoft Word, there are times when they can also cause problems that end up breaking Microsoft Word instead of improving it which is why you have to disable them. Refer to the following steps to do so:
  • Open Microsoft Word and then click on File.
  • After that, select Options from the menu and then click on Add-ins.
  • From there, you’ll see Manage: Com Add-ins as well as a button that says Go.
  • Now click on the Go button and wait for a couple of seconds for a new window to appear.
  • In the newly opened window, uncheck all the Add-ins and click on OK.
  • Restart Microsoft Word and check if the “Template_fields” error is now fixed or not.

Option 2 – Try starting Word in Safe Mode

You might also want to try rebooting Microsoft Office in Safe Mode as it is one of your best shots in finding out whether the problem is internal or external. However, if the problem does not appear after you reboot Microsoft Word in Safe Mode, then there is a possibility that the problem is with Microsoft Office itself. On the other hand, if the problem persists, then it could be a deeper issue.
  • First, start Microsoft Word in Safe Mode.
  • Next, tap and hold the Ctrl key on your keyboard and open the Word document.
  • After that, you should see a dialog box. Click on Yes and see if Microsoft Word opens in Safe Mode.
  • Alternatively, you can open the search box and then type “winword.exe /safe” and hit Enter.

Option 3 – Try repairing Microsoft Office

If the first two options didn’t work, then you might want to try repairing Microsoft Office without getting rid of it. In most cases, this usually works in fixing any problems and returns the program back to its default state. To repair Microsoft Office, follow the steps below.
  • Right-click on the Start Menu button and select Apps and Features.
  • Next, scroll until you see the Microsoft Office program you want to repair and then select the Modify option.
  • After that, follow the options to repair Microsoft Office and then restart your PC and see if the “Template_fields” error is no longer present.
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Fix Windows was unable to repair the drive
If you connected your Hard Disk, USB, or SD card to your Windows 10 computer and you suddenly encounter an error that says, “Windows was unable to repair the drive”, read on as this post will help you fix the problem. This kind of error indicates that the file system on the drive has become corrupted and that ChkDsk was not able to repair the problem. You can also encounter this error when you try to run the ChkDsk utility to repair the system. This kind of error is most likely due to the general corruption of the contents in the drive. It is also possible that you removed the external drive without using the “Safely remove hardware” option or it could be that the drive is still in use. To fix the problem, the obvious thing to do is to safely remove the external drive by using the “Safely remove hardware” option. If it didn’t work, you can try to run the CHKDSK utility from the command line or you could also restart your computer in a Clean Boot State and then run the scan. Before you proceed with the potential fixes provided below, make sure that you create a system restore point first or you could also create a backup copy of the data to an external drive.

Option 1 – Run the CHKDSK utility from the command line

Although some users reported getting the “Windows was unable to repair the drive” when they run a CHKDSK scan, other users reported that running it also fixed the error. Thus, you can try to run it and see if it works or not.
  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Restart your computer in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that triggers the “Windows was unable to repair the drive” error to appear when you connect your external drive or run the CHKDSK utility. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer has restarted in a Clean Boot State, perform your scan again and see if it now works, and then start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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How to do Disk cleanup in Windows 10
Disk cleanup is part of Windows 10 tools and it is essential in keeping your computer up and running in optimal settings and to free so much needed space as well as remove temporary files that can accumulate over time. Using disk cleanup from time to time is recommended and a very useful habit that will save you some headaches and optimize your computer running time, speed up boot sequence, etc. Think of it like cleaning up your desk, from time to time it can get too overwhelmed with junk and non-important things and if you are keeping it tidy all the time each time you need to find something it will be much faster and easier, same goes with computers, so if you do not have it, try to develop a habit that once per month you start disk clean up and remove trash from your hard drive. In order to do so, press ⊞ WINDOWS + E to bring File Explorer up Keyboard with windows and e markedOnce File Explorer is up and running right-click on the hard drive you wish to run disk cleanup on and click on properties. file explorer hd propertiesProperties Windows will open on the general tab, on that tab you have disk cleanup on the lower right part of properties, click on it. local disk properties cleanupWait for Windows to gather information about your hard drive and files on it. After it is finished you will be greeted with the next screen: disk cleanup section chooserHere you can thick and mark which items you would like to get rid of and which ones you would like to keep. Note that you can freely tick all of them and remove them since removing these files will not break WIndows in any way. make your choices and click on ok. You can also click on Clean up system files to run system files cleaner and get rid of junk there, you will not be able to choose any options there, Windows will alone clean up what is not needed. After disk cleanup is finished least thing you will have is more free disk space, but like mentioned, keeping your Windows and computer healthy goes a long way in its usability, speed, and performance.
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Enable or Disable the Reserved Storage
A lot of users complain about low storage space each time a Windows Feature update is released as well as to complain about not being able to download the updates, slow update experience, and many other complaints. The main issue is that many users do not have enough storage space available on their PCs. And now to make sure that none of the updates gets stuck because of low storage space, Microsoft presented the Reserved Storage feature which comes preinstalled with v1903 or those where v1903 was clean installed. This guide will be showing you how you can enable or disable the Reserved Storage in your Windows 10 computer. As you know, the Windows Update process should have enough space so that it can download, extract and apply the update on the computer. Usually, the size of the Reserved Storage is around 7GB which gives enough space for the update, temporary files, system caches, apps, and many more. And according to Microsoft, the size of the Reserved Storage space will vary from time to time and will depend on how you use your computer.

Explanation

The Reserved Storage space feature is enabled by default on devices that come preinstalled with the May 2019 update or after performing a clean installation of the Windows 10 OS. To check if your computer has this feature, you need to go to Settings > System > Storage and from there click on the “Show more categories” link and then click on the “System & reserved” option. However, if you can’t find the Reserved Storage from the list, then it’s probably because your computer has limited space on the hard disk or it is not a fresh or new install. On the other hand, if you have this feature but have no use for it and want to disable it instead, then read on as this post will also show you how it’s done.

Solution

Keep in mind that when you disable the Reserved Storage feature, chances are, you might be unable to enable it back so you need to make sure that it’s really what you want to do before you disable it permanently. So if you really want to disable Reserved Storage, you can do so using the Registry Editor. Before you proceed, you have to create a System Restore point first and then carry out the following steps.
  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionReserveManager
  • From there, double click on the DWORD named “ShippedWithReserves” and set its value to “1”.
  • Once you’re done, restart your computer and see if the Reserved Storage feature is now gone.
On the other hand, if you want to reduce the Reserved Storage space, there are two ways you can do that. First, you can go to Settings > Apps > Apps & features > Manage optional features and from there, uninstall the optional features that you do not use. The second one is you have to go to Settings > Time & Language > Language and then uninstall the languages and their add-on which you don’t use. Note: The Reserved Storage feature is also used by system processes and apps to create temporary files and once the Reserved Storage space fills up, Windows 10 will delete them automatically. It is undeniable a useful feature so disabling it is not recommended but if you are running on low storage space and don’t have much choice, then you may disable it at your own risk.
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