What to do if Windows Media Player is not playing the Music Playlist in Windows 10

If you are using a dual monitor setup on your computer and you wish to change the Primary and Secondary monitor in Windows 10, then you’ve come to the right place as this post will guide you on how exactly you can do that. A lot of users use more than one monitor to be more productive so having dual monitors helps a lot. So if you have more than one monitor, know that you can actually select any monitor as the primary monitor after installing Windows. Changing the primary and secondary monitor in Windows 10 does not really require you to install any third-party application since you can get the job done by simply making some alterations in the Windows 10 Settings panel. You won’t have any problem in making such alterations since it is quite simple – from modifying the wallpaper to scaling and so on.

To get started, follow the instructions given below carefully.

Step 1: First, tap the Win + I key combination to open the Windows 10 Settings app and go to System and click the Display tab. Step 2: Next, look for the Identify button located on your right-hand side and then click on it. This button will help you check which one is the primary and the secondary monitor. Step 3: After that, select the desired monitor that you want to set as the primary one from the drop-down menu. Step 4: After that, mark the checkbox for the “Make this my main display” option. Step 5: After choosing the primary monitor, this will automatically set the other monitor as the secondary monitor. Restart your computer. So that’s how you change the primary and secondary monitor on your Windows 10 computer. Note that you can always go back to the previous setting of your monitor by following the same instructions provided above.

One of the most common ways cybercriminals use to inject suspicious code into devices is by tricking users into installing a malicious program on a targeted device. Oblivious users are vulnerable to such tricks, which is why Microsoft has been working hard in the background to address this issue. Recently, Microsoft announced the availability of a sandboxed version of Windows 10 that runs inside Windows 10 in order to isolate suspected software to run inside it and protect the system from potential threats. This Windows Sandbox feature is a new feature that keeps your computer secure. It is a virtual disposable environment that you can enable. So if suspect any software of being malicious, you can run this software in an environment and ensure that it won’t interfere with any normal processes and would not jeopardize files on your computer. To simply put it, “Windows Sandbox is a new lightweight desktop environment tailored for safely running applications in isolation”. So if the Sandbox is closed, all the residual files, software, and other data are deleted permanently. To enable Windows Sandbox, refer to the instructions provided below. Step 1: You have to make sure that you are running either Windows 10 Enterprise Editions or Windows 10 Pro and that your computer is running build 18305 or newer. Step 2: After that, you have to enable Virtualization to let another instance of Windows 10 running in Sandbox mode. Step 3: Next, search for Windows Features on and off in the search box and then select the appropriate entry. Step 4: From the list, go to the mini window and check the Windows Sandbox and then click on OK. Step 5: Afterwards, in the Cortana Search box, search for “Windows Sandbox” and select the related entry to run it in an elevated window. Step 6: Then from your main computer (host), copy the executable file and paste it inside the Windows Sandbox environment. Step 7: Now run the executable file in the Sandbox environment and use it as you normally do. Step 8: Once you’re done, close the Windows Sandbox application and as mentioned, every data regarding the executable file and the temporary environment will be deleted. Step 9: And for the sake of safety, ensure that there are no modifications made to the host because of the executions in the Sandbox environment. You have the option to contact Microsoft for feedback related to Windows Sandbox. You can use the traditional Feedback Hub if you have any suggestions or any issues. Just fill in the appropriate details and select Windows Sandbox for the feature category under the Security and Privacy section. And if you have any issues related to the execution of and within Windows Sandbox, simply choose “Recreate my problem” then select Start capture to reproduce the issue, and once you’re done, select Stop capture.

There are several kinds of errors you could encounter when you are running Windows 10 on a virtual machine. The Windows OS knows the difference between booting up in a standalone computer or in a virtual machine. This is why some specific drivers and system capabilities are used while emulating the Windows OS on software and during this phase, there are times when the System Preparation may throw up an error that says, “A fatal error occurred while trying to sysprep the machine”. This kind of error arises due to a race condition wherein the Sysprep command tries to stop the Microsoft Distributed Transaction Coordinator or MSDTC service and the VMware tool tries to start the MSDTC service. You may also see the following messages logged in the Setuperr.log file:

• [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing ‘C:Windowssystem32msdtcprx.dll,SysPrepDtcCleanup’, returned error code -2146434815[gle=0x000000b7]
• [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = -2146434815[gle=0x000000b7]
• [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep cleanup providers; hr = 0x80100101[gle=0x000000b7]

To fix the 0x0f0082, 0x0f0070, 0x0f00a8 Sysprep errors, you can check out two potential fixes. First, you have to check the status of the MSDTC service and the second one is to check the settings in the Windows Registry. Note that these fixes are proven to be effective on many users and apply to several versions of Windows, including Windows 10.

Option 1 – Check the status of the MSDTC service via Command Prompt

As mentioned, the error could be caused by the malfunctioning of the MSDTC service or it. Thus, you have to uninstall and reinstall the MSDTC service to resolve the problem and you can do that using Command Prompt. Follow the steps below.

• In the Start Search, type “command prompt” and from the results, right-click on Command Prompt and then select the “Run as administrator” option to open it with admin privileges.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed.
• Once you’ve opened Command Prompt, execute this command: msdtc –uninstall
• The command you just entered will uninstall the MSDTC service. After that, you need to execute this second command to reinstall the service: msdtc –install
• Now exit Command Prompt and check if the error is now fixed.

Option 2 – Check the Registry settings

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and click OK or hit Enter to open the Registry Editor.
• After opening the Registry Editor, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionSoftwareProtectionPlatform
• From there, look for a DWORD value that’s named “SkipRearm” and double click on it.
• Then change its value data to “1”.
• Restart your computer to apply successfully apply the changes made and check if it was able to fix the error.

Error Code 0x80070057 - What is it?

Error 0x80070057 is a typical Windows 7 error code. It may occur when you try to back up files by using Windows Backup on Windows 7 and the backup fails.  The error message is often displayed as the following:

“An internal error has occurred: The parameter is incorrect: (0x80070057)”

Besides this, you may also experience this error message when you format a hard disk drive to install Windows 7.

Solution

Error Causes

The error 0x8007005 occurs due to multiple reasons. However, the most common causes for this error code include:

• The partition that is reserved for the system is damaged
• Misconfigured registry keys
• Misconfigured decimal symbol settings

Further Information and Manual Repair

Here are some of the best and easy DIY methods to resolve the error 0x80070057 on your PC.

Solution 1: Change the Decimal Symbol Setting

As mentioned above the error 0x80070057 sometimes can be triggered by misconfigured decimal symbol settings. Therefore, try changing the settings to fix the problem. The error is likely to occur if the decimal symbol is not set to ‘.’ (dot). This is common in languages and locales other than English such as German. Here’s what you need to do to change the decimal symbol setting:

• First, open the Control Panel, click the clock, then language, and then region.
• Now click the formats tab and go to the additional settings menu.
• Here you will find the decimal symbol field, now type "." (dot) and then click OK twice.
• After that, you must restart your PC to activate the changes.

Solution 2: Create a New Partition and Reinstall Windows 7

If the error 0x80070057 is linked to partition damage, then this method is the best way to resolve it. Here’s what you need to do:

• Insert the Windows 7 DVD and start the installation.
• Select your language preference to install. Here you will see a screen of the Microsoft License Agreement. Click on the I accept option to proceed with the installation process.

Then click next.

• Choose a custom advance option and select the Disk O partition 1 option.
• Once selected, click delete. When you do this you will be prompted if you want to confirm the deletion, click OK to continue.
• Now repeat the same however now select Disk O partition 2.

Delete this partition as well. Now click New to create a new partition. Here define the disk size and then click apply. Please note, the size of the default value is the maximum size of the disk. After doing so, select disk 0 partition 2 and then click the formatting tab. Once the formatting is complete, click next to continue Now you will be able to complete the installation of Windows 7 on your PC without any problem.

Solution 3: Add a Registry Key Value

If the underlying cause of the error 0x80070057 is a registry issue, then it is serious as such issues can put your PC at serious risks like system failure, crash, and data loss. To resolve this error and add a registry key value here’s what you need to do: Go to the start menu and type Regedit.exe in the search bar and then press enter. Locate and click the following registry sub-key: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftSystem. Once you locate it, now go to the edit menu and point to new, and then click DWORD Value. After that, type CopyFileBufferedSynchronousIo and press enter again. Right-click now on the text you just typed and then click Modify. In the Value data box, type 1 and then click ok and exit the registry editor. This will fix the error on a temporary basis but not permanently. However, a long-term solution is to clean and repair the registry.

Solution 4: Restoro

The registry gets cluttered with unnecessary and redundant files like junk files, cookies, internet history, and bad registry keys. If these are not removed timely, they can damage the registry and corrupt DLL files. It often leads to disk fragmentation (disk partition) too. To remove these files immediately, clean and restore the registry and repair the corrupt files, it is advisable to download Restoro.

Why Restoro

• This is an advanced and highly functional Registry Cleaner. It is deployed with a cutting-edge and intuitive algorithm that scans your entire PC to detect all registry issues in seconds. It cleans the cluttered disk and restores the registry back to normal.
• It is safe, bug-free, and efficient. This software is easy to use and compatible with all Windows versions.
• In addition to this, it is also deployed with several other powerful utilities like an antivirus that detects all malicious software and removes them right away. It also functions as a system optimizer and boosts the speed of your PC significantly.

Click here to download Restoro and resolve error 0x80070057 now!

Many times we were talking and writing here on Errortools.com about security, privacy, hacking, identity theft, etc. We tried to raise important security questions and I hope I have managed to at least shed some light and change maybe some bad behaviors for some, helping them embrace better routines about their security on their PC. In this light, I will today present you with one neat and awesome piece of software, a password manager worth your time and money (if you want premium features): BitWarden.

What BitWarden offers?

The first thing that it offers is the completely free basic plan, granted BitWarden is not an open-source project nor completely free but it has an unlimited free basic plan that will cover 90% of user needs. There is also a free basic unlimited plan for Organizations letting you and one more user share files and other stuff via BitWarden making it a cool option if you need it. Premium features offer you encrypted sharing of files, two-step login, 1GB file attachments (encrypted), Bitwarden Authenticator (TOTP), Vault Health Reports, Emergency Access, and Priority Support. The cost for all of these additional features is 10 USD per year for an individual plan or 40 USD per year for organizations where you will get an increase of maximum users from 2 to 6. Yes, you read that correctly, only 10 USD per YEAR for the whole set of features. Granted if you do not need any of them, enjoy the free version forever. Besides very low premium cost BitWarden will offer you compatibility with all major browsers and devices including both Android and iOS platforms making it a great cross-platform solution to login and maintain your passwords anywhere with just one click. Once installed all you need to do is set one master password and be very careful not to lose or forget this one, if you do all of your other generated passwords will be lost forever.

Features

Secure Password Sharing

Share your encrypted data quickly and easily, and only with the users or teams who need access

Cross-Platform Accessibility

Access critical data in your Bitwarden vault from any location, browser, and device

Cloud-Based or Self-Host

Get up and running in minutes in the cloud or you can self-host Bitwarden for complete data control

Security Audit & Compliance

Open source and third-party audited, Bitwarden complies with Privacy Shield, GDPR, CCPA regulations

Vault Health Reports

Access insightful reports to reveal weak, reused passwords, and other helpful data security metrics

Directory Sync

Our powerful Directory Connector streamlines user and group onboarding and keeps them in sync

Always-On Support

Our Customer Success agents are available to support you around the clock

Detailed Event Logs

Bitwarden creates audit trails to help you keep track of user and group access to sensitive data

Flexible Integrations

Unite your existing systems with Bitwarden using SSO authentication, Directory services, or powerful APIs

Conclusion

There are many password managers out there but via recommendation I have tried BitWarden and truth to be told, I really never felt the need to try anything else, it is great at what it does and it is moving forward with features and it is constantly updated and maintained.

Error Code 0x8007232B (Code 0x8007232B) – What is it?

Error code 0x8007232B (Code 0x8007232B) is an error that occurs when you attempt to activate Windows Server 2008 or Windows Vista.

Common symptoms include:

• Attempting to activate Windows 7, Windows 8, or Windows Server 2012 and you receive an error message.
• The error message says: “Windows could not be activated. Key management services host could not be located in domain name system, please have your system administrator verify that a KMS is published correctly in DNS”
• The error message says “The directory name, file name, or volume label syntax is incorrect”.

Error Causes

• Error Code 0x8007232B occurs when you attempt to use media that is volume licensed to install: Windows 8, Windows 7, Windows Vista Enterprise, Windows Vista Business, Windows Server 2012, Windows Server 2008, Windows Server 2008 R2.
• This error code also occurs when the activation wizard is unable to connect to a Key Management Service host computer.

Further Information and Manual Repair

Error code 0x8007232B can be seen when you are trying to activate windows, on several different operating systems. This problem can usually be easily corrected, but in the event that it can't, please contact a computer repair technician. When you try to install any of the previously mentioned Windows products, they use a generic product key to install the volume-based license software. If you do have a KMS host computer configuration and see these error codes, that means the correct DNS entries are not being seen on the computer. If there is not a KMS host computer setup, you need to do this setup, otherwise switch to a MAK product key method, and activate the volume license installation that way.

Method One:

Using a Multiple Activation Key as opposed to KMS activation

1. Click the Start icon, click on All Programs, click on Accessories, right-click on Command prompt.
2. Click on “Run as administrator”. Type in the password or provide confirmation if prompted for administrator password or confirmation.
3. When asked for the command prompt, enter in the following and then hit the Enter buuton: slmgr -ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx  Note: this placeholder represents the MAK product key.

Method Two:

Configure a KMS host server for the clients to activate against.

A KMS host server needs to be configured for the clients to activate against. When there are no KMS host servers configured near you, install and activate a KMS server key. After this, configure a computer on the network to host this KMS software and publish the Domain Name System (DNS) settings.

Method Three:

When the client cannot locate a KMS host on the network for activation:

1. Verify that your computer has the KMS host installed and activated by using a KMS key that is registered in DNS. You will follow these steps to do that:

1. Click the Start button, click on All Programs, click Accessories, and then right-click on Command Prompt.
2. Click on Run as Administrator. Type the password or provide confirmation if you are asked for an administrator password or for confirmation.
3. In the command prompt box, type the following command and press ENTER: nslookup -type=all _vlmcs.tcp>kms.txt
4. Then open the KMS.txt file generated by this command. The file will contain at least one entry that relays the SRV service location.

2.  A KMS host server registers a DNS SRV record once every 24 hours by default. You should check the registry to see if the KMS host server is registering with the DNS. Follow these steps to do so:

1. Click on Start, type in regedit, and then press Enter.
2. Locate HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsNTCurrentVersionSL and then click on it.
3. The KMS server does not register in DNS if the DisableDnsPublishing subkey is existing and has a value of 1. If this subkey is missing altogether, create a DWORD value called the DisableDnsPublishing. If the dynamic registration is suitable, the subkey value should be changed to 0. Right-click DisableDnsPublishing, click on Modify, enter 0 into the Value data box, and click OK.

If your Windows 10 computer or laptop keeps on going to sleep randomly even when you’re using it, read on as this post will walk you through the process of resolving the problem. There are a number of users who reported about how their Windows 10 computers would automatically go into Sleep Mode. One particular user claimed that when he installed a fresh Windows 10 version he began experiencing the same problem. It turns out that the screen goes to sleep but what’s odd is that the power lights and the keyboard are still working. The computer is also warm to touch which shouldn’t be the case when it is in sleep mode. And when some users tried checking the event log, it showed them that the computer didn’t actually go into sleep mode but it shut down instead. To fix this issue, here are some possible fixes that could hopefully work.

Option 1 – Edit the Power Plan settings using Control Panel

• Click the Cortana button and type “control panel” in the field and select the appropriate result to open Control Panel.
• After opening Control Panel, click on the Power Options.
• From there, select the “Edit Plan Settings” option and make sure that the option to “Put the computer to sleep” is set to Never.

Option 2 – Edit the Power Options using Settings

• Tap the Windows key + I to open the Settings app.
• After that, select Settings and go to the Power & sleep section.
• Next, set the system to “Never” when the device is running on battery power or plugged in.
• Now restart your computer to make sure that everything is working properly.

Option 3 – Try running the Power Troubleshooter

Another option that could help resolve the problem is the Power Troubleshooter. This built-in troubleshooter in Windows can help you get things up and running again.

Option 4 – Troubleshoot Sleep Mode issue in a Clean Boot State

The issue with Sleep Mode might be caused by some third-party programs installed on your computer. This program might be the one that puts your computer to sleep and so to isolate this possibility, you have to put your PC in a Clean Boot State using the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 5 – Try checking the Sleep Advanced Settings

• Click on the Windows key and type “control panel” in the field and select the related search result.
• Next, select the Security and Maintenance option and click on the Power Options.
• After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
• Now click on the Change advanced power settings button and a new window will appear.
• Then look for the “Sleep” option and expand it to select the Allow hybrid sleep” option. Turn this option off and close all the opened windows.
• Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

Option 6 – Try installing v9 or 10 of the MEI or Intel Management Engine Interface

Note that this option only applies to users who are using an HP laptop. And if your motherboard does not support Hybrid Sleep, you might have to downgrade the Intel MEI to version 9 or 10. To install v9 or v10, you need to go to the HP Drivers & Downloads page and look for the MEI driver version 9 from the website’s Driver Chipset section. Once you’ve downloaded the driver, install it and if a dialog box warning pops up, simply ignore it and proceed.

Option 7 – Update the device drivers

• Reboot your computer into Safe Mode with networking support.
• Tap the Win + R keys on your keyboard to open the Run dialog box.
• After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
• After opening the Device Manager, update all the outdated Device drivers on your computer.
• Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
• Now restart your PC and check if your computer is now back to normal.

From the various report, it is now clear that no one is prone to Ransomware attacks. Cyber-criminals never target any specific field of the user workgroup for this Ransomware attack. But in past few years, it has hugely affected home users, businesses, organizations. We can say, Ransomware victims come in all shapes & sizes. Many business owners think that they will never be attacked by Ransomware crooks because their business is not so big. But that’s not true. A huge proportion of Ransomware attacks happened in small sector businesses because of their weak security resistances.

Some leading negative consequences of Ransomware attacks faced by almost every victim are:

1. Permanent or temporary loss of proprietary or sensitive information.
2. Lots of trouble in performing regular operations.
3. Huge financial losses sustain for restoring up your files and systems.
4. Latent harm to the reputation of an organization.
5. Even making the Ransom payment doesn’t guarantee the safe releasing of your encrypted files.
6. Attackers get the victim’s money along with their banking details.
7. Getting the decrypting files doesn’t mean malware infection has completely been removed.

Ransomware put a tremendous impact on disturbing business operations and in the end, leads to data loss situations.

Here are some huge impacts of Ransomware attacks on business are:

1. Damage or loss of all the crucial information
2. In the Ransomware post-attack period Business disrupts a lot.
3. Destruction of hostage data, file, and system.
4. Business downtime
5. Victimized company’s reputation dropdown
6. Productivity loss

Apart from the ransom, the cost of downtime because of restricted system access will bring major concerns. It’s a fact that due to downtime victims may has to pay a cost of ten thousand dollars daily. As, Ransomware is becoming more and more widespread, so all companies require to brush up on their annual cyber-security goals. Moreover, approach for some appropriate implementations of Ransomware recovery plans and commit sufficient funds in their IT budgets for cyber-security resources. Among the most effective impact of Ransomware, “data encryption” is very hard to deal with. Meanwhile, this victim is completely restricted to access any of their encrypted data. The only way for unlocking these encrypted files is through the decryption key which only belongs to hackers. Many times, the decryption key is given to the organization, after the payment of the ransom. But there are also some cases when data is not handover to the victim, even after the ransom payment. The main risk that generates with “operational impact of Ransomware” is on the businesses. Can you just imagine, what will happen if all of a sudden entire services or processes of your business halt down?

Well, this dreadful Ransomware threat is so impactful that it can:

1. Close down the entire plant
2. Freeze manufacturing control system
3. Make other backlogs

All the damages that occur due to downtime can be a major one and can have so many consequences. A well-organized strategy of backup and recovery will not certainly make the Ransomware attack painless. As this takes an extensive amount of money and time for data restoration.

Apart from that, the decision of recovering your system using the backup moreover depends on three things:

1. First the amount of data loss that is considered acceptable by your business or organization.
2. Up to how extent, the impact of Ransomware has spread
3. How fast the Ransomware attack was spotted.

However, in many cases, data gets so encrypted that you can’t revert back to the restore point. At that time external backup is considered the best option. Among the wide-reaching impact of Ransomware “Data loss” is the most effective one.  As it starts from little disruption and leads to permanent business failure. Sometimes data loss in a Ransomware attack leads to disclosure of all your confidential information which ends up in fines and lawsuits. Attackers always look for backup files and folders after encrypting your system data. So that user can’t retrieve their corrupted file from the backup. Such dreadful activities make this Ransomware threat so profitable and effective. Victims don’t have any choice left either they have to pay the ransom or they have to face their risk of data loss.

Most Common Microsoft Outlook errors

When you have a program, you know before you even start to use it or even know how that you are going to have problems with it. There are always going to be error messages and things that don’t work on any program you buy or download; guaranteed. Even some of the most famous program developers in the world make mistakes from time to time and it is a small price to pay for the programs you get and that is a fact. Microsoft Outlook is like any other program; it has its errors. Here are some of the most common errors for Microsoft Outlook on your computer.

1. Problem receiving emails

Sometimes you can be waiting on really important emails. It is really infuriating when you know that they have been sent, however every time you check your email box, there is nothing there! Your inbox is empty and your patience is wearing thin, so could it possibly be an error with Microsoft Outlook? There is a high probability that this is the problem. The program can be a bit slow on receiving emails sometimes, often even by days. This can be caused by any number of things, from having too many emails coming through or having too many emails in your inbox. If you click ‘send and receive’ at the top, it should speed up your emails coming through, however, so give that a try if you’re waiting on anything to come through. If this doesn’t work, however, your inbox may be full. Try permanently deleting some useless messages and then click ‘send and receive’ again. All your emails should come through then!

2. General slow performance

Outlook, while it has its advantages, can often be very slow. It is probably slower than some other email programs that require a browser but it is quicker to access, which may make up for this fact. However, sometimes sluggish performance can be really irritating, so it may be wise to try and fix it if you can. One of the reasons it may be acting slow is if you have too many other Windows applications open. Applications that may interfere with your Outlook’s speed could be anything from Microsoft Word to Windows Live Messenger. If any of these are open, try closing them and see if that helps with the speed problem.

3. Corrupt files

.dbx files are not accessible by Microsoft Outlook. Therefore, they can cause problems with your emails if you have them within them. To solve this problem, you may have to delete all of your attached email accounts and then reattach them before you can open your emails again. These corrupt files can also cause you to be unable to delete emails. You will need to transfer these deleted corrupt files into a separate deletion folder as this is usually caused by the folder being corrupt. Of all the other most frequent problems with Microsoft Outlook, however, this is probably the least likely to happen, which shows how few problems there actually are with this application after all that!

Conclusion

So there are the most common problems with Microsoft Outlook! Not much wrong at all, is there?

What is Backup Error 0x80070002?

Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like: “Check your backup results. The backup completed but some files were skipped.” You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines: “Check your backup results. The backup completed but some files were skipped. View skipped files.” Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.

Solution

Error Causes

There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:

Case 1

You will see the following message when you press “View skipped files”: “Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))” You will face this case if you have backed up a library that included custom folders that were located in your user profile.

Case 2

Upon pressing “View Skipped files” you will encounter the below-mentioned messages: “Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))” You are likely to encounter any of these messages in case:

• The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
• All three of these folders don’t exist in your system.

Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.

Notes

The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.

Further Information and Manual Repair

To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:

Solution for Case 1

1. Ignore the error. The store files of the custom library in your user profile will not be created as backups.
2. Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
3. Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
4. Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:

• Go to Start and select your username.
• Hover across to the folder you wish to move, right-click on it and select “Cut”.
• Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
• Right-click on the folder that you just moved and select “Copy”.
• Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.

Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive. Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.

Solution for Case 2

You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:

1. Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
2. Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:

• Head over to the Control Panel and open “Backup & Restore”.
• Go to the Backup section and select “Change Settings”.
• Click Next in the Setup backup dialog box.
• Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
• Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts checkboxes.
• Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
• Proceed by clicking next and select “Save Settings” then exit.
• Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will be complete without any errors now.