What to do if Windows Media Player is not playing the Music Playlist in Windows 10
Many users would probably agree that the Windows Media Player, in most cases, is a lot better than the Groove. Although it is understandable why the Groove Music app was created, it may be time for Microsoft to bring its focus back on Windows Media Player. Even more, so that some users are experiencing an issue where they were not able to play their playlist in the Windows Media Player on their Windows 10 PCs.
One particular user claimed that when he removed his music from the C drive and transferred them to the C drive for some reason he didn’t state. Right after he did that, any attempts to play songs in the Windows Media Player just don’t seem to work. Transferring music to a different location shouldn’t cause any issue but for some unknown reason, it did. According to security experts, the reason why the Windows Media Player didn’t play the playlist is that it still believes that the songs are still located in the C drive when they’re really not. So the question here is, how can you get the Windows Media Player to recognize the exact and correct location of the songs? Worry not, for this post will show you how exactly you can do that.
Carefully follow each one of the instructions given below to fix the Windows Media Player issue.
Option 1 – Try running the WMP Troubleshooters
In case there are any issues with the Windows Media Player, you can always count on the WMP Troubleshooters to fix the problem for you. These built-in troubleshooters, namely, Windows Media Player Library and Windows Media Player DVD Troubleshooters can help you fix the problem, so run them both and see if you can now play those songs or not.
Option 2 – Try rebuilding the Windows Media Player Database
If the first option didn’t work for you, you might have to rebuild the Windows Media Player database. You can do this by following the steps below.
Tap the Win + R keys at the same time to open the Run dialog box.
After that, copy and paste this command in the field: %userprofile%Local SettingsApplication DataMicrosoftMedia Player
Once you’ve pasted the command, hit Enter then you will see a new File Explorer which is the folder for the Media Player. You will have to delete every item in this folder, except for the folders. Meaning to say, you must only delete the individual contents inside but not the folders.
Now launch the Windows Media Player again and watch as it rebuilds the music library automatically.
Runtime Error 5 is one of those errors that Windows users encounter at least once in their life.
Generally, when Runtime Error 5 occurs, the message that appears says ‘Invalid Procedure Call or Argument’. Runtime Error 5 occurs because the Quality Analyst function that resides within the Operating System behaves in an abnormal manner and the user receives a warning.
Solution
Error Causes
As explained above, Runtime Error 5 is caused because of the unexplained behavior of the Quality Analyst function.
The problem occurs when the function is lost and is not mapped to any drive. As a result, Windows is unable to find and load it and displays the error message. Runtime Error 5 is also caused by other reasons listed below as follows.
When files of programs like Visual Basic use bad entries in the registry.
When a user attempts to load Internet Explorer and a global cash of browser occurs, this also causes Runtime Error 5.
Since these types of errors can easily be fixed, it is strongly advised that a user takes the necessary actions to keep them from occurring in the future.
Further Information and Manual Repair
Some instructions for users to fix Runtime Error 5 as soon as it appears are listed below as follows.
Users are recommended to restart their computers. However, prior to doing so, it is advised that any programs that are opened are closed and work is saved to prevent data loss. Once the computer restarts, users should load the program that triggered Runtime Error 5 once again to determine whether or not the error recurs.
If the problem persists, the best approach is to uninstall the program causing the error. This can be accomplished by going to the ‘Control Panel’ and selecting the ‘Add/Remove programs’ option if one is using Windows XP or Windows 95. However, if a user is running Windows 7, the same task can be accomplished in the ‘Program and Features’ option. If there’s an option that allows you to clear personal settings and preferences, the box should be checked.
Now reinstall the program using the latest version of the installer to stop encountering this error. Use any patch for the program if available. Run installer while following the instructions on the screen. Check the default settings as well. It is suggested to instantly install any patches if available.
Another piece of advice is to simultaneously press ‘Ctrl, Shift, and Esc’. Windows task manager will appear. Go to the “processes” tab and select a process that doesn’t look familiar to you. Note the filename and click on the ‘End Process’ button. Load the program again and find out if the error occurs. Once the program causing the error is identified, the user can perform the steps listed above to resolve the problem.
Error C00D11B1 is a type of Windows Media Player error code.
The error C00D11B1 hampers your ability to play videos, MP3 files and songs on Windows Media Player. The error is displayed in the following format:
Error C00D11B1:’Windows Media Player can’t play the file.’
Solution
Error Causes
The cause of error C00D11B1 message pop up on your computer can be narrowed down to one particular reason virtually because this error may be triggered due to several reasons, these include:
Corrupt DRM license
Enabled codec of the video in Windows Media Player codecs section
Registry Corruption
The good news is that this error is not fatal and does not pose serious PC threats like runtime and BSoD error codes.
However, it is still advisable to resolve to ensure you are able to watch movies and listen to songs on Windows Media Player without any difficulty.
Further Information and Manual Repair
Here are some of the best and effective do it yourself methods to resolve the error C00D11B1 on your PC right away:
Method 1- Disable the codec of the video option in the Codecs Section
If you are unable to play downloaded movie files on your PC on Windows Media Player, then try this method to resolve the issue. Simply open Windows Media Player, Go to Tools, Options, DVD and then click Advanced Tab.
Here find the codecs section, scroll down to the codec of the video you are trying to play and see if it says enabled. If it does, then disable it and then select a decorder for the codec. Now try running the video again on your Windows Media Player. This will hopefully resolve the issue.
Nonetheless if the error still persists, try method 2.
Method 2- Delete DRM Licenses & cache and Download it Again
Sometimes the error C00D11B1 can also be trigged by corrupt DRM licenses & cache.
To resolve the issue, simply delete all files. First open Windows Explorer (Windows key + E) and then go to C:ProgramDataMicrosoftWindowsDRM. Now delete all files in this folder. Once deleted, Let Windows Media Player download your license again.
After downloading the DRM license again, run the Windows Media Player to see if it works.
Method 3- Disable Firewall Temporarily
Firewall can also be responsible for blocking the Windows Media Player streaming. Firewalls often block important ports that are required in order to run some programs. If this is the cause, then simply disable Firewall temporarily to resolve the issue.
Method 4- Repair the Registry
Registry is that part of your computer that saves all the activities performed on the PC and all the files too including both important and unimportant files like cookies, junk files and bad registry entries.
If these unimportant and obsolete files are not removed frequently, the registry gets corrupt and damaged. And due to this reason you may experience error code C00D11B1 on your system.
To resolve this issue, simply repair the damaged registry by downloading Restoro. This is a powerful PC Fixer integrated with a registry cleaner. The registry cleaner removes all unnecessary files, cleans and repairs the registry in seconds.
Click here to download Restoro and fix error C00D11B1 on your PC right now!
If you recently made some changes in your Windows 10 computer using the Group Policy Editor but they were not reflected and you got errors instead, it could be that your Windows computer wasn’t able to read the Group Policy file (registry.pol). To resolve this kind of issue, you have to repair the potentially corrupted Group Policy using the options given in this post.
.As you know, Group Policy is a feature in the Microsoft Windows Active Directory which allows an admin to make changes in the features on Windows PCs that are on the network. So if the modifications you just made weren’t successfully applied, then there could be something wrong with the registry.pol file on the client or it could also be that the Group Policy folder is missing.
To fix this issue in the Group Policy, you need to refer to the given suggestions below and make sure that you have admin privileges as you execute them.
Option 1 – Try to delete or recreate the missing registry.pol file
The entire settings of the Group Policy are stored in the registry.pol file so if it went missing, all the changes you make will not be reflected. The good thing is that you can recreate it but if the file exists and is corrupted, you need to delete it first before you recreate it.
First, go to the C:/Windows/System32/GroupPolicy/Machine location.
And from there, check if the registry.pol file exists or not. If it’s there, just delete it permanently by tapping the Shift + Delete keys.
Now it’s time to recreate the file. Just open Windows PowerShell with admin privileges by tapping Win + X + A keys.
After opening PowerShell, type this command: gpupdate /force
The command you entered will recreate the registry.pol file and will refresh the Group Policy. Restart your computer.
Option 2 – Try recreating the secedit.sdb file
The security settings of Group Policy are stored in the secedit.sdb file so if you made some changes to security and they weren’t reflected, you can try to delete and recreate the secedit.sdb file instead of deleting the Group Policy file. All you have to do is navigate to the C:/WINDOWS/security/Database folder and look for the secedit.sdb file and rename it or move it to another folder. After that, restart your computer. Once your computer has restarted, the secedit.sdb file will be created again.
Option 3 – Try to reset the Group Policy to default
You can also try to reset the Group Policy back to its default state. There are several ways you can do that. You can either use the gpupdate or the secedit command in the Windows PowerShell to do that. Resetting the Group Policy will resolve any issues that could be caused by its current settings.
Option 4 – Try to perform System Restore
System Restore can also help resolve the Group Policy issue. It could be that prior to the issue, you’ve made some changes in the system that might have affected the Group Policy. To undo these changes, perform System Restore.
First, tap the Win + R keys to open the Run dialog box.
After that, type in “sysdm.cpl” in the field and tap Enter.
Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
Option 5 – Use the DISM tool
You can also try running the Deployment Imaging and Servicing Management or DISM tool. This tool will repair the Windows System Image as well as the Windows Component Store in your Windows 10 computer. So if there are any missing or corrupted folders and files, the DISM tool can restore and repair them. As a result, any system consistencies and corruptions will be fixed. To run this tool, follow these steps:
Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
After that, input each one of the commands listed below sequentially to execute them:
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
Once you’ve executed the commands given above, restart your computer.
Finally upgraded to Microsoft’s newest OS, but the performance is a bit sluggish? Here are a few useful tips you may not have thought about that could significantly transform your experience!
How to speed up Windows 11?
1. Disable startup programs
There are many programs that launch right on startup that really aren’t essential. This, in turn, causes your PC to launch and run more slowly.
To check which programs are enabled on startup, go into the Task Manager and select the Startup tab. Find every program that doesn’t need to launch immediately, right-click on it and press ‘Disable’.
This will not shut down the program in that instant. It’ll just prevent it from running automatically as you turn on your PC. You can always launch it manually when you need it.
2. Expand your memory and storage
If you want your PC to run super smoothly, you need to have enough memory to support that. This is especially significant for those of you who love to multitask. Upgrading your RAM gives your PC more space to store the temporary data it needs to complete processing tasks. In other words, processing takes a lot less time.
Your long-term storage is equally important. Hopefully at this point you’re already using SSD over HDD, since this type of storage offers a faster boot time.
Credit: Marc Pezin on Unsplash
In any case, we recommend expanding your storage capacity. The more files and data you store, the more there is to load, significantly influencing your PC’s speed. Larger storage capacity means new data and essential updates can be stored comfortably, preventing any strain on your PC’s performance.
3. Clean up disk space
If you aren’t willing to upgrade your storage just yet, the least you can do is clean up your storage right now.
Aside from manually deleting stuff you no longer need, you can also get rid of temporary files that clutter up your storage and eat up performance for no reason. To get to them, click Windows + X and select ‘Run’ (or just type it in the search bar).
A small window will pop up, where you need to type %temp%. This will take you to a whole folder full of all the temporary files you can remove without thinking twice.
For those who upgraded from Windows 10, there’s a neat trick to get rid of potential leftover files you don’t need on your brand new iteration. Only do this if you’re 100% sticking with Windows 11, though. Go to System > Storage > Temporary files. Make sure to only leave ‘Previous Windows Installation’ and ‘Windows Update Clean-up’ checked and click on ‘Remove files’.
Lastly, make use of Windows 11’s fantastic Storage Sense feature. Turning it on will enable your PC to constantly watch out for junk or unused files to optimize your PC’s performance to the maximum.
4. Install pending updates
This one should go without saying, but pending updates can be detrimental to your Windows 11 performance. The longer you leave them untouched, the more bugs the outdated programs and patches can cause. So, make sure to regularly check for updates and install them as soon as they’re available.
5. Disable visual effects
As cool as visual effects, animations, shadows and transparency are, they can also put quite a toll on your computer’s speed. On a newer setup this generally shouldn’t be a problem, but if you do notice a drop in performance, definitely consider turning off some of these settings.
To do this you can go to the Control Panel, System Properties and click the ‘Advanced’ tab. In the Performance section, choose Settings. If you’d like a quicker way to get to the dialog (Performance Options) with Visual Effects, you can also type sysdm.cpl in the search bar.
Once there, you can either have your PC choose what’s best, choose the best appearance or the best performance. The other option is to manually toggle the effects off and on. The biggest obstacles to speed are taskbar animations, window shadows, control/element animations and animations upon minimizing/maximizing.
Credit: Windows on Unsplash
In the same vein, you should go to Settings > Personalization > Colors and disable Transparency, to prevent your computer from doing overtime just to hit the aesthetic appeal.
6. Get rid of bloatware
Bloatware is one of the biggest culprits of slow computer speed.
Pre-installed software that’s pretty much useless but takes up valuable system resources has been around since day one. No matter which device or platform you’re talking about. Luckily, a lot of it is removable, making it easy to lighten the load on your device.
To boost your Windows 11 computer, go to Settings > Apps > Installed apps.You’ll probably see a bunch of apps you don’t want or need. Click on the three dots next to each one you want to remove and press ‘Uninstall’.
Aside from helping optimize performance, removing bloatware has another great benefit. Unfortunately, often this pre-installed software is quite vulnerable, exposing you to great risk of cyberattacks. So, removing it definitely improves your device’s security and gives you at least some peace of mind.
Summary
These are a few of our fastest tips for boosting performance. There are other, more complex and time-consuming ways, of course. If you’ve tried these quick ones and still need advice on how to improve your PC’s speed, feel free to reach out!
This is a common Device Manager Error Code that users encounter. It is commonly found on all Windows 2000 and later versions of Windows operating systems. Error Code 36 is usually prompted by the following message:
"This device is requesting a PCI interrupt but is configured for an ISA interrupt (or vice versa). Please use the computer's system setup program to reconfigure the interrupt for this device. (Code 36)"
Solution
Error Causes
Error Code 36 occurs when there is a failure in IRQ translation due to your Windows operating system getting corrupted. This is caused due to a number of triggers, such as:
An excess of startup entries
Errors in registries
RAM or hardware failure
Excessive unnecessary installed programs
Malware or spyware
When programs are removed excessively, some programs are not removed completely and create problems in your computer’s registry.
Also, due to the presence of malware and spyware and other causes mentioned above, your computer registry builds up errors with the time that leads to slowing your PC, time lags, and even result in crashes and freezes.
Error Code 36 can cause internal and external components to malfunction or experience time lags such as DVD drive or printer and hence can severely affect your entire PC.
Further Information and Manual Repair
Error Code 36 is a severe PC error and any attempt at fixing the error must be approached with extreme caution for your PC to start functioning properly again. Here are two methods to fixing your PC.
Method 1 – Change IRQ reservation settings
Changing the IRQ reservation settings is the best way you can rely on to fix the error code. You can do this by changing the BIOS settings of your PC.
The BIOS stands for ‘Basic Input/Output System’ and is the program of your PC’s microprocessor that allows your PC to boot after you switch it on.
Caution needs to be exercised before changing the BIOS settings of your PC. This is because every PC’s BIOS version differs from another and any wrong attempt to change the settings may make matters worse.
It is therefore recommended to refer to hardware documentation that you received with your PC or motherboard and check for the model number and details of your PC’s motherboard.
Only after you have checked and confirmed all the details, should you use the specific BIOS settings required to configure your IRQ reservations?
Method 2 – Install DriverFIX
Error Code 36 isn’t an easy error to remove.
While changing the BIOS settings can work to restore your PC, it may create a whole lot of inconvenience for finding the time and effort to check the hardware documentation details and attempting to change the specific settings and especially, if your PC does not support the options to change IRQ reservations.
Given the high risks of fixing such an error, you can also install software that enables you to fix your slow PC at the click of a few buttons.
Programs such as DriverFIX can enable you to download and replace your outdated drivers with new updated ones without you having to look for them. It will detect which drivers to download based on your PC’s motherboard version from the program’s database and can get rid of error code 36.
Click here to download DriverFIX and remove error code 36 and any other type of Device Manager error from your PC.
Stumbling upon downloader.dll not found error is not pleasant to experience, usually, it means that desired application can not be started. There could be several reasons why this error happens from user mistakes, corrupted files, bad installation, and even bad RAM memory. Whatever the reason might be solutions provided are the same for all and offer a fix to this issue.
it is advisable to follow provided solutions from start to finish not skipping any one of them since they are tailored to address the simplest solutions and issues and move toward more complicated ones.
Reinstall application
If you are receiving Downloader.dll not found when trying to run just a single certain application, reinstall the application, there is the possibility that the application has somehow corrupted downloader.dll during the installation process. Reinstalling might fix the problem.
Run SFC scan
SFC scan is the tool meant to scan all files and fix any corrupted ones. To run this tool, open the command prompt in administrator mode by right-clicking on the windows start button and then left-clicking on the command prompt (admin). When you are in command prompt type in SFC /scannow and let the whole process finish.
Update device driver
If previous steps have not provided results, go to device manager and visually check is there a device with an exclamation or other sign next to it, if there is, right-click on it and choose update driver.
Distributed Component Object Model or DCOM is a module on Windows computers that allows computers to run programs over a network to another computer. It is a software component from Microsoft that allows COM objects to communicate with each other while that program is remotely running over the network. The COM Model is another extension of the DCOM model which both work together in order for the intended task to be executed. To make this module work, there are three components needed such as the Class Identifier or CLSID, the Programmatic Identifier or PROGID, and the Application Identifier or APPID.
However, DCOM does not always work as expected as it could still encounter some errors. One of them is error 1084. Because of this error, the execution of programs in a remote computer on the network would be interrupted. So if you encounter the DCOM error 1084 when you try to start a service like running the DISM tool or in other scenarios on your Windows 10 computer, then this post could help you. Refer to the instructions given below to start troubleshooting the problem.
Option 1 – Try checking the status of DCOMLAUNCH Service or DCOM Server Process Launcher and its 3 dependencies
The DCOM Server Process Launcher service launches both COM and DCOM servers in response to object activation requests. This is why if this service is stopped or disabled, the programs that are using COM and DCOM won’t properly function. So you need to make sure that the DCOMLAUNCH service is running.
In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
Next, check the following services:
DCOM Service Process Launcher
Background Tasks Infrastructure Service
Local Session Manager
Remote Procedure Call (RPC)
Then right-click on each one of the services and click on their Properties.
After that, select Automatic from the drop-down menu of Startup Type and make sure that all the aforementioned services are Running.
Now click OK for each one of the services.
Option 2 – Troubleshoot the problem in a Clean Boot State
There are instances that some conflicting programs installed in your computer might be the one that’s causing DCOM error 1084. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
Log onto your PC as an administrator.
Type in MSConfig in the Start Search to open the System Configuration utility.
From there, go to the General tab and click “Selective startup”.
Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
Next, click the Services tab and select the “Hide All Microsoft Services” check box.
Click Disable all.
Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Option 3 – Try to use the DISM tool
You might want to repair potentially corrupted files in your system as having them could also trigger the DCOM error 1084. To repair these corrupted system files, you can run the DISM commands:
Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
After that, input each one of the commands listed below sequentially to execute them:
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.
Option 4 – Reset your computer
Tap the Win key or click on the Start button located in the Taskbar.
Then click on the Power button at the bottom right portion of the screen.
Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen
Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.
If you are using Google Chrome browser in surfing the web, you might have experienced a situation where you’re trying to connect to a website but were unable to since Chrome failed to fetch the website to the browser and throws an error that says, This webpage is not available – Err Connection Timed Out. Aside from an issue with the network connection, there are also other reasons why this error suddenly shows up, read on to fix it.
There are times when the Windows computer is responsible for this kind of issue. And it can happen not just to Google Chrome but to other browsers as well. To resolve this issue, here are some suggestions that might be of help.
Option 1 – Try checking the network cables and then restart your router and reconnect
The first thing you can do is to check if all the network cables are properly connected be it to your computer or to the router. And if your computer is connected via Wi-Fi, you need to restart your router once. And of course, you can always opt to forget the Wi-Fi details and then reconnect again just make sure that you know the password.
Option 2 – Check the Windows Host file
You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked because if it is, then it’s no wonder why you’re getting the ERR CONNECTION TIMED OUT error in Chrome. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.
Option 3 – Try removing Proxy
Removing the Proxy might also help you in fixing the ERR CONNECTION TIMED OUT error. Here’s how you can do it:
Tap the Win + R keys to open the Run dialog box.
Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
After that, go to the Connections tab and select the LAN settings.
From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
Now click the OK and the Apply buttons.
Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.
Option 4 – Try to clear the browsing data of Google Chrome
If your browsing data in Chrome hasn’t been cleared for some time now then that might be the reason why you’re suddenly getting the ERR CONNECTION TIMED OUT error when you browse the web. To fix this error, you need to clear your web browsing data. Refer to the following steps to do so.
Tap the Ctrl + Shift + Delete buttons to go to the Clear browsing data section in Chrome.
Next, set the time range to “All time” and tick all the boxes and then click on the Clear data button.
After that, restart the Chrome browser and try to open the website you were trying to open earlier.
Option 5 – Flush the DNS and reset TCP/IP
You might also want to flush the DNS and reset TCP/IP as it could help in fixing the ERR CONNECTION TIMED OUT error. To do so, refer to these steps:
Click the Start button and type in “command prompt” in the field.
From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
ipconfig /release
ipconfig /all
ipconfig /flushdns
ipconfig /renew
netsh int ip set dns
netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.
Now restart your computer and open Google Chrome then try opening the website you were trying to open earlier.
Option 6 – Run the built-in Malware Scanner and Cleanup Tool in Chrome
In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser.
Option 7 – Reset Chrome
Resetting Chrome can also help you get rid of the ERR CONNECTION TIMED OUT error. Resetting Chrome means restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
Open Google Chrome, then tap the Alt + F keys.
After that, click on Settings.
Next, scroll down until you see the Advanced option, once you see it, click on it.
After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
There are cases when your Windows 10 PC can encounter an issue where it gets stuck and will display a message that says, “Preparing Security Options”. If this is happening to your Windows 10 PC, you won’t be able to use your keyboard or even mouse and your screen will only be stuck on the screen as mentioned above.
As your computer is still stuck, you will be left with no choice but to shut it down and restart it. Tap the F11 key as soon as your PC powers on. This will take you to the Advanced Startup options where you can carry out some steps. If it still didn’t work, you have to boot your Windows 10 PC into Safe Mode and then try out the troubleshooting options below.
Option 1 – Try using System Restore
You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
Tap the Win + R keys to open the Run dialog box.
After that, type in “sysdm.cpl” in the field and tap Enter.
Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
Option 2 – Uninstall the Windows Updates you’ve installed recently
The issue could be caused by Windows Updates so you need to check if it’s indeed the case. The best way you can do so is via Safe Mode.
Boot your PC into Safe Mode and then tap the Win + I keys to open Settings.
After that, click on Update and Security and then select Windows Update from the left side menu column.
Next, select the “View installed update history” option on the right-side column and click on Uninstall Updates which will open a window that will show the list of all the installed updates on your PC.
From there, select the update you want to uninstall and click the Uninstall button located in the lower right corner of the window.
Option 3 – Try disabling the Fast Startup
Boot your PC into Safe Mode.
Then tap the Win + R keys to open the Run dialog box.
Next, type in “control” to open Control Panel.
After that, select Hardware and Sound and click on Power Options.
Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
Now restart your PC and check if the problem’s fixed.
Option 4 – Try running both the SFC scan and CHKDSK utility
You can do both SFC and CHKDSK using Safe Mode and Advanced Startup options. For Advanced Startup options, click on the Command Prompt option and proceed with the steps. And if you have booted your computer into Safe Mode, follow these steps:
Tap the Win + X keys or right-click on the Start button and click Command Prompt (admin).
After that, type in this command and tap Enter to run the System File Checker or SFC – “Sfc /scannow”.
Alternatively, you can use this command instead if the previous command didn’t work – “sfc /scannow /offbootdir=c: /offwindir=c:windows”.
Wait until the SFC scan is done with the process and then restart your PC.
Next, run the CHKDSK utility and once it’s done checking your disk for errors and then reboot your PC to save the changes made.
Option 5 – Try resetting Windows 10
You can reset your Windows 10 PC using either the Advanced Startup Options or by booting into Safe Mode.
Tap the Win + I keys and go to Update and Security > Recovery.
Then click on Get Started under the Reset this PC section.
After that, follow the on-screen instructions with how you want to reset your PC and what files and settings you want to revert.
Then it will reset your PC by reinstalling it
Option 6 – Try to rename the SoftwareDistribution folder
In this option, the Command Prompt is supposed to be like the one in option 4. You can use both ways there to open the Command Prompt.
Open an elevated Command Prompt as admin and type in the commands below and tap Enter right after you typed in each one of them
Note: You can also rename the SoftwareDistribution folder to “SoftwareDistribution.bak” or “SoftwareDistribution.old” after you boot your PC into Safe Mode.
Option 7 – Try rebuilding BCD
Rebuilding the BCD can help you in fixing the stuck Windows 10.
You can start by booting into the installation environment for Windows 10 from an installation media.
After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
Next, select Command Prompt and type in the commands below one by one, and tap Enter right after you do so.
Dism.exe error 1392 is usually displayed whenever a file or directory is corrupted, and unreadable. The location specified in the error message states that some temporary files are corrupt. Since the files are only temporary, you could delete the mentioned file in the error message and check if the issue persists. The error is caused by missing system files or broken corrupt data, which should be fixed as soon as possible. Taking action should prevent further hardware and app damage, as this can lead to system crashes, data loss, or hardware failure in most cases.
Temporarily disable the antivirus program
Antivirus applications are well known that they can detect certain things as false positives and quarantine them or cut their system access, to make sure that this is not the case in this situation, disable your antivirus and try the operation again.
Perform an SFC scan
Press ⊞ WINDOWS + X to open the windows menu
Click on Command prompt (admin)
In the command prompt window type: sfc /scannnow and press ENTER
Wait for the operation to complete
Reboot
Run Check disk to check and fix disk errors
Press ⊞ WINDOWS + X to open the windows menu
Click on Command prompt (admin)
In the command prompt window type: chkdsk /f c: where c: is hard drive with issue and press ENTER
Scan your computer for malware
Malware and other malicious software can be a problem for this type of behavior, run your security's software scan on the whole system and remove any found malware.
Perform a system restore
If anything else failed run system restore and bring Windows back to a date when everything was working fine.
Error Causes
