What to do if Windows Media Player is not playing the Music Playlist in Windows 10

Many users would probably agree that the Windows Media Player, in most cases, is a lot better than the Groove. Although it is understandable why the Groove Music app was created, it may be time for Microsoft to bring its focus back on Windows Media Player. Even more, so that some users are experiencing an issue where they were not able to play their playlist in the Windows Media Player on their Windows 10 PCs.

One particular user claimed that when he removed his music from the C drive and transferred them to the C drive for some reason he didn’t state. Right after he did that, any attempts to play songs in the Windows Media Player just don’t seem to work. Transferring music to a different location shouldn’t cause any issue but for some unknown reason, it did. According to security experts, the reason why the Windows Media Player didn’t play the playlist is that it still believes that the songs are still located in the C drive when they’re really not. So the question here is, how can you get the Windows Media Player to recognize the exact and correct location of the songs? Worry not, for this post will show you how exactly you can do that.

Carefully follow each one of the instructions given below to fix the Windows Media Player issue.

Option 1 – Try running the WMP Troubleshooters

In case there are any issues with the Windows Media Player, you can always count on the WMP Troubleshooters to fix the problem for you. These built-in troubleshooters, namely, Windows Media Player Library and Windows Media Player DVD Troubleshooters can help you fix the problem, so run them both and see if you can now play those songs or not.

Option 2 – Try rebuilding the Windows Media Player Database

If the first option didn’t work for you, you might have to rebuild the Windows Media Player database. You can do this by following the steps below.

  • Tap the Win + R keys at the same time to open the Run dialog box.
  • After that, copy and paste this command in the field: %userprofile%Local SettingsApplication DataMicrosoftMedia Player
  • Once you’ve pasted the command, hit Enter then you will see a new File Explorer which is the folder for the Media Player. You will have to delete every item in this folder, except for the folders. Meaning to say, you must only delete the individual contents inside but not the folders.
  • Now launch the Windows Media Player again and watch as it rebuilds the music library automatically.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Enable or Disable the Reserved Storage
A lot of users complain about low storage space each time a Windows Feature update is released as well as to complain about not being able to download the updates, slow update experience, and many other complaints. The main issue is that many users do not have enough storage space available on their PCs. And now to make sure that none of the updates gets stuck because of low storage space, Microsoft presented the Reserved Storage feature which comes preinstalled with v1903 or those where v1903 was clean installed. This guide will be showing you how you can enable or disable the Reserved Storage in your Windows 10 computer. As you know, the Windows Update process should have enough space so that it can download, extract and apply the update on the computer. Usually, the size of the Reserved Storage is around 7GB which gives enough space for the update, temporary files, system caches, apps, and many more. And according to Microsoft, the size of the Reserved Storage space will vary from time to time and will depend on how you use your computer.

Explanation

The Reserved Storage space feature is enabled by default on devices that come preinstalled with the May 2019 update or after performing a clean installation of the Windows 10 OS. To check if your computer has this feature, you need to go to Settings > System > Storage and from there click on the “Show more categories” link and then click on the “System & reserved” option. However, if you can’t find the Reserved Storage from the list, then it’s probably because your computer has limited space on the hard disk or it is not a fresh or new install. On the other hand, if you have this feature but have no use for it and want to disable it instead, then read on as this post will also show you how it’s done.

Solution

Keep in mind that when you disable the Reserved Storage feature, chances are, you might be unable to enable it back so you need to make sure that it’s really what you want to do before you disable it permanently. So if you really want to disable Reserved Storage, you can do so using the Registry Editor. Before you proceed, you have to create a System Restore point first and then carry out the following steps.
  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionReserveManager
  • From there, double click on the DWORD named “ShippedWithReserves” and set its value to “1”.
  • Once you’re done, restart your computer and see if the Reserved Storage feature is now gone.
On the other hand, if you want to reduce the Reserved Storage space, there are two ways you can do that. First, you can go to Settings > Apps > Apps & features > Manage optional features and from there, uninstall the optional features that you do not use. The second one is you have to go to Settings > Time & Language > Language and then uninstall the languages and their add-on which you don’t use. Note: The Reserved Storage feature is also used by system processes and apps to create temporary files and once the Reserved Storage space fills up, Windows 10 will delete them automatically. It is undeniable a useful feature so disabling it is not recommended but if you are running on low storage space and don’t have much choice, then you may disable it at your own risk.
Read More
A Quick Guide to Resolving Error 1713

Error 1713 - What is it?

If you use Microsoft-developed programs, then you might experience this error code on your PC. It indicates programming limitations. This error, Error 1713 may pop up during the installation of 2007 or 2010 Microsoft Office Suite. The error message appears in the format stated below:
“Error 1713: Microsoft Office has encountered a problem and needs to close. We are sorry for the inconvenience.”
Common symptoms for error 1713 include system crashes, system freeze and sometimes you may feel your Windows running sluggishly.

Solution

Restoro box imageError Causes

Error 1713 may be triggered due to many reasons. However, common causes for this error occurrence include:
  • Corrupt Microsoft Office Software
  • Corrupt Windows Registry
  • Malware
  • Deleted Microsoft Office Related Files

Further Information and Manual Repair

No matter, what the cause of this error is, it is advisable to resolve it immediately without any delays. This error may pose serious threats to your PC is not repaired timely and also cause you a great deal of inconvenience limiting you from using Microsoft software programs. Here are some of the best and easy DIY methods that you can try to resolve this issue. To work around these methods you don’t have to be a technical whiz or a computer programmer. Let’s get started:

Method 1 - Use System Restore to Undo Changes Made Recently

During any program deletion, you may have accidentally deleted Microsoft related files because of which you may be experiencing error 1713 on your PC. In such an event, the best way to resolve is to undo recent system changes. To do this, use Windows System Restore Utility. This is inbuilt in Windows. To access System Restore Utility, simply press start and type System Restore in the search box and press enter. Now follow the steps in the Wizard to choose a restore point. Once you select, reboot your PC to activate changes.

Method 2 - Update Drivers

One of the many causes of error 1713 is hardware failure. Hardware failure indicates driver issues. To resolve the problem it is advisable to delete the outdated drivers and update new versions on your PC.

Method 3 - Scan for Malware

Malware can also trigger such error codes on your system and corrupt important files. Therefore remove malware immediately from your PC by running an antivirus. Antivirus will detect and delete all malicious programs in no time.

Method 4 - Repair the Registry

Broken entries, junk files, and invalid registry keys corrupt the registry thereby generating error codes. To resolve you first need to clean the registry and repair it. For this download Restoro. It is a PC Fixer deployed with a registry cleaner. The registry cleaner removes all bad entries stored in the registry, cleans it and repairs the damaged files in just a few clicks. Click here to download Restoro.
Read More
How to Fix Windows Setup Error 0x80300002
Installing a Windows 10 upgrade is definitely not an easy task since the process is not always smooth sailing and you could encounter some errors when doing so. This isn’t unusual since there are various software configurations and hardware configurations as well as services it depends on in order to properly work. So if any of them malfunctions or becomes corrupted, it will affect the process which will result in errors like the error code 0x80300002. When you encounter this kind of Windows Update error, you will see the following error message on your screen:
“We couldn’t install Windows in the location you choose. Please check your media drive. Here’s more info about what happened: 0x80300002”
You can encounter this kind of error if there is corruption in the partition table of the drive where the installation is in progress. In addition, corruption on the Media device could also cause this problem. So if you encounter this error when running Windows Setup, read on as this post will guide you in fixing it. There are several ways to resolve this issue. The first thing you can do is to verify the compatibility between the BIOS and the installation media. You could also try recreating all the partitions as well as recreating the bootable USB drive. For more detailed information, follow the given options below.

Option 1 – Check if the BIOS is compatible with the installation media

The first thing you can do to fix the error is to check if there are any compatibility issues between the BIOS and the installation media you’re using. This is actually one of the most likely reasons why you’re getting the error since this is a complicated point for the Windows installation process. If the installation media is based on GPT, then your BIOS must be based on UEFI. So if you have your bootable media with the MBR partitioning, you need to set your BIOS to Legacy.
  • In the Windows Search box, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After that, execute this command: exe /convert /allowfullOS
  • Now, wait until the process is completed since you can track its process on your screen.
  • Once it’s done, go to Settings > Update & Security > Advanced Startup options and from there, click on Restart Now. This will restart your computer and give you advanced options.
  • Next, select Troubleshoot > Advanced Options where you will see further options including System Restore, Startup Repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Now select the “Legacy” option. This will take you to the BIOS. Boot Mode is typically available under Boot > Boot Configuration. Once you’re there, set it to Legacy and then save the changes you’ve made. After that, your computer will restart.

Option 2 – Try recreating a new bootable drive

  • Insert your USB drive into your PC.
  • Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
  • Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
  • After that, you should see a new black and white window that would say, “DISKPART>”.
  • Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
  • Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
  • Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
  • Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
  • A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
  • Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick
Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.
  • After that, type in this command and tap Enter after – active
  • Finally, type this command and hit Enter to exit the utility – exit
  • After you prepare the image for the operating system, save it to the root of your USB Storage device.

Option 3 – Try to recreate all the partitions

If none of the first two options given above worked, then you can try to recreate all the partitions instead. All you have to do is restart the Windows installation process and wait until you get to the part that says, “Where do you want to install Windows?”. From there, you will see options like delete, format, extend, create new partitions, and many more. Now you have to select the Delete all the partitions options and then use the “New” button to create new partitions. Just make sure that you have one primary partition at least where you can install Windows 10. After that, continue the installation of Windows on the new partition. Keep in mind that when you create a new partition, it also recreates the partition table configuration which means that the chances of getting an error are very unlikely.
Read More
Malware Guide: How to Remove DownloadAdmin

What is DownloadAdmin/ Updateadmin?

As a digital creation of Blueis, the DownloadAdmin application peruses your computer system for programs/applications that are outdated. This program then makes the necessary updates/installation on your computer, as if it were the Administrator. While most people might consider this application harmful, scrutinizing the Digital Publisher/Creator of the application should be reason enough to remove DownloadAdmin (and any other associated program) from your computer. Why? Blueis is infamous for producing/distributing “adware type software”, according to herdProtect Anti-Malware. Is that not a plausible reason for you to remove applications associated with that publisher? Additionally, DownloadAdmin not only updates your outdated applications, but it installs additional programs - usually utility tools and search toolbars. This is a sly way to promote third-party software and to get ads loaded onto your computer system. Technical details about DownloadAdmin include:
Digital Publisher: Blueis Product Version: 4.0.0.1 Original File Name: DownloadAdmin Entry Point:  0x0000234A

Assessment of DownloadAdmin

For this assessment, the DownloadAdmin file was obtained and installed on a test computer. After the DownloadAdmin/Updateadmin application was installed, it made several modifications to the computer system. These modifications may class the newly installed file as a PUP (potentially unwanted program). Outlined below is what took place after the file was installed.
  • Updated an outdated application installed on the computer

Subsequent to the update made by Updateadmin, I thought the PUP had run its course. However, it was not quite finished. It was after scanning the contents/programs of my Local Drive, I stumbled on an additional program, one that I did not download or install, at least not intentionally. As predicted, the DownloadAdmin application scanned through the computer system (in the blink of an eye), during installation and made adjustments to an application already installed. This program was the Mozilla Firefox. Since Mozilla Firefox was rarely used on the PC in question, the DownloadAdmin application thought it quite appropriate to revive the Mozilla Firefox browser, by replacing it with the latest or more contemporary version.
  • Installed a search toolbar

While DownloadAdmin did request permission to install an updated version of my Browser, it provided no warning about installing a search toolbar. This is quite shady and deceptive. In addition to updating the Internet Browser, DownloadAmin also installed the SearchProtect toolbar (Conduit). This toolbar is no stranger to the market as I’ve encountered it on several occasions during my assessment of malware.

Should you remove DownloadAmin?

That decision is totally yours to make. However, here are some reasons why most people would consider that program unwanted
  • It updates your outdated programs

In most cases, at least those I’ve seen, if a user has a program installed, they don’t necessarily want a new version of that program. In fact, this PUP could spell trouble since some programs, especially paid, require a license to use the software. When that program is updated/ upgraded, you might have to acquire a new license to get it to work.
  • Unnecessary program

If you’re totally lackadaisical and loathe the idea of doing work yourself, this program might come in handy. Many users will update their computers manually by using Microsoft’s preinstalled/pre-programmed updater in their computer’s Control Panel. This option searches for and installs all the necessary programs to keep your computer safe and secure. The DownloadAdmin program only occupies needed space and resources on your computer. However, what’s good about this program is that it doesn’t operate at the start time so it doesn’t necessarily cause unnecessary lags on your computer.
  • Modifies your search experience

By installing a search toolbar called SearchProtect, Updateadmin modifies or changes the browsing experience you’re accustomed to. SearchProtect hijacks your browser and changes your homepage to their choice while removing yours. This is often hard to reverse since the publisher created this software to remain once installed. To completely remove DownloadAdmin from your computer, click here to download and install Spyhunter
Read More
Chrome browser downloads stuck at 100%
These days, Google Chrome is definitely one of the most used browsers in the browser. Google has almost created a nearly perfect product that rarely experiences problems. However, a lot of users have reported an issue where some files they’re downloading or their downloads in their Google Chrome browsers are stuck at 100%. So if you are one of these users, read on as this post will guide you on what you can do to resolve the problem. This kind of problem could be caused by several factors. It is possible that the file download process could be blocked by a third-party antivirus or it could be that the content-length header could be missing from the server. Aside from that, a Google Chrome extension could also be the culprit or it could be that the current installation of the browser could be corrupted. This kind of problem can get really annoying as the download process has already utilized system resources as well as take up your time. Thus, you need to fix the problem using several suggestions. You can try to clear the browser cache, disable the Chrome virus scan, whitelist the file on the third-party antivirus program, put your browser in Incognito mode and download the file again. On the other hand, you could also try to reset or reinstall the browser. For more details, follow the options provided below.

Option 1 – Try to clear browser cache and try downloading again

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like download getting stuck at 100%. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear data button.
  • Then restart your Chrome browser and check if you can now complete the download again.

Option 2 – Try disabling Chrome virus scan

The next thing you can do to resolve the problem is to disable the Chrome virus scan. It is possible that the virus scan is the one that’s preventing the download to be completed, thus, try to disable it and see if it works.

Option 3 – Whitelist the file you’re downloading in your antivirus program

The download getting stuck might also be caused by your antivirus program which could be interfering it from running. To fix this, you have to whitelist dism.exe. How? Refer to these steps:
  • Open the Windows Defender Security Center from the system tray area.
  • Next, click the “Virus & threat protection” option and then open the “Virus and threat protection settings”.
  • After that, scroll down until you find the “Exclusions” and click on the “Add or remove exclusions” option.
  • Then click the plus button and select the type of exclusion you want to add and from the drop-down list, select Folder.
  • Next, navigate to this path and select the WinSxS folder: C:/Windows/WinSxS
  • When a User Account Control or UAC prompt, just click on Yes to proceed.

Option 4 – Try downloading the file in Incognito mode

There are certain browser extensions, especially those security programs, that prevent any suspicious files from being downloaded. So the easy way to fix the problem is to launch the Chrome browser in Incognito mode and then try to download the file again. Additionally, you might want to consider disabling the problematic extension.

Option 5 – Reset Chrome

Resetting Chrome can also help you fix the problem. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 6 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.
Read More
Hide application and features in control panel
Program and features are Control panel section where once accessed contains all programs installed on the operating system. From these windows, any logged-in user can modify applications, uninstall them, etc. If for whatever reason you want to limit this access to users and remove this group from the control panel please do keep reading as we show you how you can achieve this desired result using two methods: via policy editor or registry editor. Feel free to use any provided method as both works (except on Windows 10 Home edition) and achieve the same thing, it all comes down to preferred preference on how you wish to do things.

Local group policy editor method

This method is more straightforward and easier perhaps than its counterpart but it has one significant drawback, it will not work on Windows 10 Home edition which does not have in itself a policy editor included. If you are using Windows 10 Home edition then feel free to skip this method and do it via registry editor. That being said let's start:
  • Press ⊞ WINDOWS + R to open the run dialog
  • Inside run dialog type in gpedit.msc followed by ENTER to open Group policy editor
  • Go to User Configuration\ Administrative Templates\ Control Panel\ Programs\
  • Double-click on the setting named Hide Programs and Features page
  • Change the toggle option from Not Configured to Enabled
  • Click on the Apply button and then the Ok button to save the changes
  • at this point, everything is supposed to be applied and your changes should take effect immediately. However, it has come to our attention that sometimes this is not the case. If you are one of these users which for whatever reason have not experienced applying to set momentarily do not despair and follow this quick guide on how to refresh settings and apply them right away.
  • Press ⊞ WINDOWS + X to open the hidden menu
  • Click on command prompt (admin)
  • In command prompt type in gpupdate /force and press ENTER in order to force update and set setting right away

Registry editor method

The registry editor method is a more complex one but it will be your only way of doing it if as mentioned you are running Windows 10 Home edition. As always it is highly recommended to make a backup of the Windows registry before tempering with it.
  • Press ⊞ WINDOWS + R to open the run dialog
  • Inside run dialog type in regedit and press ENTER to open the registry editor
  • If you would like to make a backup of the Windows registry go to File > Export and save the backup on a secure location naming it as you wish
  • Locate the following key inside the registry editor HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Programs
  • Right-click on the right pane of the Programs key and choose the New > DWORD (32-bit) Value option
  • Name the value as NoProgramsAndFeatures
  • Double-click on the NoProgramsAndFeatures value to open it
  • Change the value data to 1
  • Save the changes
  • Reboot the computer in order for changes to take effect.
note: you can always change values back in order to show again panel by changing the value to 0 in registry editor or choosing Not Configured or Disabled in the local group policy editor
Read More
How to Fix Windows 10 Error Code 0x80072F8F

Error Code 0x80072F8F - What is it?

Error Code 0x80072F8F manifests in one main way. It is known to appear as early as Windows 7, and mainly deals with an error that occurs in the update process, or when the computer is trying to connect to the online activation service. It can appear when the activation fails to verify the product key. The error code will present itself when the system realizes that the PC's date and time are incorrect. Error Code 0x80072F8F will also appear if the computer has determined that the time zone settings on the computer are not accurate.

When Windows is going through the installation process and is verifying all of the information associated with the computer, Error Code 0x80072F8F will arise, indicating that the information in the computer's settings is not valid. Correct times and dates are necessary when using serial validation keys to install Windows. When these settings are outside of the tolerated window, the problem will arise.

Error Causes

There is only one main symptom to look out for, and it will manifest during a Windows installation. In the midst of the installation, the computer will not be able to proceed with the installation if Error Code 0x80072F8F has popped up. Because the information cannot be verified, Windows will not be able to continue the installation process when the time settings are not accurate. This interrupts the process, causing the need to edit the settings, restart the computer, and try again. It is imperative to be sure that the date and time on the computer are inside of the tolerated window for the serial key.

  • This error code will not give any information on how to correct it.
  • Windows Error 0x80072F8F is displayed on the screen.
  • The error code appears when typing the Windows serial key and proceeding.

Further Information and Manual Repair

When experiencing Error Code 0x80072F8F, the date and time need to be corrected in the computer settings menu, and then verify the correct time zone settings.  There are a few different ways to edit the time and date settings, and one may need to even edit the time zone settings. After this, restarting the computer may be needed. When booting into Windows, the validation code should be activated within 30 days of obtaining the serial number.

  • Method One

Check the time and date settings.

  1. Open the Start menu.
  2. Select Settings, then Time and Language, then Date and Time.
  3. Check and make sure that the PC is operating at the correct time and date.
  • Method Two

Ensure that the computer is connected to the internet.

  1. Enter “network troubleshooter” into the search box located on the taskbar.
  2. Select “Identify and Repair Network Problems”.
  3. Follow the instructions that are given on-screen. This will fix any problems that the network is experiencing.
  • Method Three

Review the timezone.

  1. Open the Start menu.
  2. Select Settings, then Time and Language, then Date and Time.
  3. Check to make sure that the correct timezone is selected from the drop-down menu.
  • Method Four

Reboot the PC and check if that fixes the problem. This may help in the event that the network troubleshooter does not detect a problem.

After completing these steps to edit the time, date, and time zone settings, it may be necessary to restart the computer. This is to ensure that the computer will save and recognize the new settings. After restarting, continue the process as intended and enter the product key. The computer will now be able to verify the product key since the time and date will be recognizable. The Windows installation should proceed as normal and complete successfully when the time, date, and time zone are inside of the parameters for the Windows product key.

In short, if it is not, the computer will not be able to recognize the product key, thus will not be able to install the Windows product. Generally, the fix is quite simple and does not take much time at all, but it is very important.

Read More
Fixing Error 0xC1900208, 0x4000C in Windows
As you know, the Windows Update process takes compatibility seriously. The Windows Updates need to be compatible with the hardware as well as all the installed applications in the computer else the Windows Updates will only get stuck in the process. Two of the Windows 10 errors that shows up during this case is the error 0xC1900208, 0x4000C. These error codes are caused by incompatible applications which means that there might be an incompatible app installed in your computer that’s blocking the upgrade process and prevents it from finishing. That’s why you need to make sure that all the applications on your computer are updated to their latest versions and then check the compatibility. So if there are any incompatible apps, be sure to uninstall them and then try doing the upgrade once again. Take note that these error codes are just among many compatibility issues that the Windows Update throws up. Since the error is caused by a compatibility issue, you have three options – first, you can update the incompatible application to the latest version, second, uninstall the application or trick Windows and make it seem like it’s compatible.

Option 1 – Try updating the application or software

As mentioned, you can try updating the concerned application or software to its latest version to resolve the compatibility issue and in turn, fix the errors 0xC1900208 – 0x4000C. Note that depending on where you had installed the application, your steps will change. So if you have it installed directly from the website, refer to these steps:
  • Look for the built-in option to check the updates since the most application has this option.
  • You also have the option to go to the website of the application and check if there is a new version available. If there is, download and update the app.
On the other hand, if you have downloaded the app from the Microsoft Store, here’s what you have to do:
  • Open the Store and click on the three dots located at the top-right of the window.
  • Next, click the Download and Updates option.
  • From there, check if there is an update available for the store. If there is, update it.

Option 2 – Try to uninstall the application or software

If updating the app or software to its latest version didn’t help and you’re still getting the error 0xC1900208 – 0x4000C every time you attempt to install the Windows Updates, you may have to uninstall it. You will need to use the usual Program and Features to uninstall it if you have downloaded it from the website.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 3 – Try bypassing the Upgrade Advisor

There are times when a software developer fails to pass the compatibility test for their apps. It could be that they work on Windows 10 upgraded version but just didn’t pass the compatibility check. So if you are pretty certain that the app really works on Windows 10, you can just bypass the Upgrade Advisor.
Read More
Chrome won’t open or launch on Windows
If you’re suddenly unable to launch or open Google Chrome or unable to load web pages, then it’s most likely that the files in Chrome have been corrupted or some plugin is taking up a lot of resources which is why you encounter an error message saying, “Google Chrome has stopped working”. And when you try to check the Task Manager, you’ll see that Chrome is really taking up lots of resources, however, when you check the Taskbar, strangely, you will see nothing. If you are currently facing this issue in Chrome on your Windows 10 PC, follow the given options below.

Option 1 – Kill Google Chrome’s process in the Task Manager

If you aren’t able to open Chrome, then maybe its process is running in the background and you don’t see the browser windows. If that’s the case, you may have to force quit the browser and then try to open it again.
  • First, right-click on the Taskbar then select the Task Manager. And if the Task Manager is not responding, you can just use the Alt + Ctrl + Del keys and then select the Task Manager.
  • After opening the Task Manager, under Processes, look for Google Chrome’s process which would most likely be named “chrome.exe”.
  • Right-click on Google Chrome’s process and then select the End task option.
  • Now try to open Google Chrome again.

Option 2 – Try checking if your antivirus program is blocking Google Chrome

There are instances when due to false-positive, a security or antivirus program might block Chrome which is why it failed to open properly. Thus, you can just disable the security program temporarily and then check if you can now open Chrome or not.

Option 3 – Delete the User Profile in Chrome

You can also try deleting the User Profile folder in Chrome. To do so, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then copy and paste “%USERPROFILE%AppDataLocalGoogleChromeUser Data” and hit Enter.
  • From there, look for a folder named “Default folder” and then copy the folder to another drive as a backup.
  • After creating a copy of the folder, delete the Default folder.
  • Next, open Google Chrome again and go to Settings > Advanced > Reset.

Option 4 – Disable the Extensions in Chrome

There are instances when issues on a browser are triggered or caused by some problematic extension. To find out which one of your extensions is causing the problem, disable them all first and then enable them back one by one.
  • Click on the three-dotted icon for the menu located at the top-right corner of your screen.
  • Then click on the More tools option and go to Extensions.
  • From there, you will see a list of all the installed extensions in Chrome.
  • Disable all these extensions and restart the browser.
  • Now enable them back one by one to figure out which one of them is the culprit. You could also remove extensions that you no longer use.

Option 5 – Run the Chrome Cleanup tool

You might also want to try running the Malware Scanner & Cleanup tool in Chrome. This is a built-in tool that can help you get rid of any unwanted pop-ups, banners, ads, unusual startup pages, toolbars, and malware. Thus, it can help you to resolve the issue in Chrome.

Option 6 – Try to reinstall Chrome

If running the Malware Scanner & Cleanup tool in Chrome didn’t work out for you, you can try reinstalling it. To do so, follow these steps:
  • Open the Settings app and go to System > Apps & features.
  • From there, look for Chrome and uninstall it from your PC.
  • Then go to the official website of Google Chrome and download its latest version and install it.
Read More
How to remove Search Donkey

Search Donkey is a Potentially Unwanted Program for Windows developed by Western Web Applications, LLC. This program may inject ads into your browsing sessions, giving you false search results and advertisements.

As described by Western Web Applications: “Search Donkey is entirely free to use. To keep Search Donkey free, we’ve partnered with high-quality ad providers and you may see additional ads when Search Donkey is installed.

While installed, Search Donkey will keep track of your web search queries, allowing it to let you know what pages you already visited, however, this data is also used to better target personal unwanted ads.

Search Donkey has been flagged as a Potentially Unwanted Program (PUP) by several anti-virus scanners, and their website is blacklisted by Google, giving warning to whoever visits it, and due to the nature of this application, it is not recommended to keep on your computer.

About Adware

Exactly what is Adware? If you have ever owned a computer, then you’ve probably heard the word numerous times, but it is still beneficial to define it. The term “adware” is actually a short form of advertising-supported software and it includes programs that are solely designed to display ads on a computer. A kind of malware, it will come bundled right in with the software package that a user either installs or accesses. Shareware or freeware programs are often times packaged with adware. If adware penetrates your system without you knowing and sends information about you or your PC to 3rd parties, then it is spyware. Quite often, adware changes your web browser settings to open pop-up adverts or modifies browser homepage and default internet search engine to some unwanted website. Adware is a common problem that affects a large number of PCs around the globe. If your computer doesn’t have any anti-malware software then it’s very likely it could get infected with adware as well as other malware.

Adware and its effects on your PC:

Adware could generate and display plenty of ads of all sorts which in turn disrupt the functions of your personal computer while browsing the net. Pop-ups might also show up on your computer’s desktop even when you’re not online. Adware results in a reduction of available memory and processing power, or resources. It also causes a slow net connection because adware consumes bandwidth whenever it retrieves adverts from the internet. Adware was originally created to support companies to generate income when they offer the software away free of charge. However, adware nowadays displays hundreds of adverts which will cause your PC to slow down and even crash.

Adware prevention:

As we discussed, adware could potentially be harmful to your computer, generally not by itself, but by bringing other problems to you. A top-quality antivirus program has the capability of permanently removing adware. We recommend Safebytes Anti-Malware, one of the top-rated anti-malware programs by world-renowned industry experts. It will act either as a preventative tool stopping websites or software installations that contain adware or as a removal tool for an already infected computer. To prevent adware, download software from websites that you trust. Never download from websites that you have never been aware of or tried before; Always study the end-user license agreement (EULA) of any application you want to install; You need to avoid freeware and shareware where possible; Lastly, watch out for ActiveX, since many adware and spyware companies make use of the technology to install their wares onto your computer system

Malware Blocking Internet And All Anti-Malware Software? Do This!

All malware is bad and the consequences of the damage will vary based on the specific type of malware. Some malware variants alter browser settings by adding a proxy server or modify the PC’s DNS settings. In these instances, you will be unable to visit some or all internet sites, and thus not able to download or install the required security software to eliminate the malware. So what to do when malicious software prevents you from downloading or installing Anti-Malware? There are a few options you could try to get around with this problem.

Remove viruses in Safe Mode

In Safe Mode, you can actually change Windows settings, un-install or install some program, and eliminate hard-to-delete viruses and malware. If the malware is blocking access to the internet and affecting the computer, launching it in Safe Mode will let you download antivirus and run a diagnostic scan while limiting possible damage. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you’re in safe mode, you can attempt to install your anti-malware program without the hindrance of the malicious software. At this point, you could run the anti-malware scan to eliminate viruses and malware without hindrance from another application.

Switch over to an alternate browser

Some malware only targets certain browsers. If this sounds like your case, use another web browser as it could circumvent the malware. If you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by hackers, the ideal approach is to switch over to a different internet browser like Firefox, Chrome, or Safari to download your chosen computer security software – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating malware

Another solution is to make a portable antivirus program on your USB flash drive. Adopt these measures to run the anti-malware on the affected computer system. 1) Download the anti-malware program on a virus-free PC. 2) Connect the flash drive to a USB slot on the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file format. 4) Select the flash drive as the destination for saving the software file. Follow the directions to complete the installation process. 5) Transfer the pen drive from the clean computer to the infected computer. 6) Double-click the Safebytes Anti-malware icon on the thumb drive to run the software. 7) Hit the “Scan Now” button to start the virus scan.

Detect And Remove Viruses With SafeBytes Anti-Malware

Today an anti-malware tool can protect the computer from different types of online threats. But wait, how to decide on the best one amongst countless malware protection application that’s available out there? As you might be aware, there are many anti-malware companies and products for you to consider. A few are well worth your money, but many aren’t. You need to choose one that is reliable, practical, and has a strong reputation for its malware source protection. Amongst few good applications, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious individual. SafeBytes anti-malware is a trustworthy tool that not only secures your PC permanently but is also very easy to use for people of all ability levels. With its outstanding protection system, this tool will easily detect and remove most of the security threats, including adware, viruses, browser hijackers, ransomware, trojans, worms, and PUPs.

SafeBytes has outstanding features when compared to other anti-malware programs. Below are some of the great ones:

Real-time Threat Response: SafeBytes provides 100 % hands-free real-time protection and is set to check, block, and eliminate all threats at its very first encounter. They’re very effective in screening and getting rid of different threats because they’re constantly revised with new updates and safety measures. Robust, Anti-malware Protection: With its enhanced and sophisticated algorithm, this malware removal tool can identify and get rid of the malware threats hiding in the PC effectively. Internet Security: SafeBytes gives an instant safety rating about the pages you’re about to visit, automatically blocking harmful sites and ensure that you’re certain of your safety while browsing the world wide web. “Fast Scan” Abilities: SafeBytes’s virus scan engine is one of the fastest and most efficient within the industry. It's targeted scanning seriously increases the catch rate for viruses which is embedded in various computer files. Low CPU and Memory Usage: This program is not “heavy” on your computer’s resources, so you’ll not see any overall performance issues when SafeBytes is working in the background. 24/7 Customer Support: You can obtain totally free 24/7 technical support from their computer experts on any product queries or computer security concerns. Overall, SafeBytes Anti-Malware is a solid program as it has lots of features and could identify and remove any potential threats. Malware problems will become a thing of the past once you put this software to use. So if you’re searching for the best malware removal application out there, and if you don’t mind paying out some money for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use malware removal software and prefer to get rid of Search Donkey manually, you could do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending program; in cases of web browser plug-ins, you may remove it by visiting the browsers Add-on/Extension manager. You’ll probably also want to reset your internet browser. To ensure the complete removal, manually examine your hard disk and registry for all of the following and remove or reset the values accordingly. But bear in mind, editing the Windows registry can be a complicated job that only experienced users and professionals should attempt to fix it. Furthermore, some malware keeps replicating which makes it tough to eliminate. It is advised that you do the removal procedure in Windows Safe Mode.
Files: % Program Files% \Search Donkey.exe %UserProfile%\Desktop\ Search Donkey.lnk %UserProfile%\Start Menu \ Search Donkey C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\nsDialogs.dll (21 bytes) C:\ProgramData\SearchDonkey\Firefox\chrome\content\overlay.xul (391 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\System.dll (23 bytes) C:\ProgramData\SearchDonkey\IE\common.dll (11359 bytes) C:\ProgramData\SearchDonkey\Chrome\common.crx (5843 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\modern-wizard.bmp (4232 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\util_ex.dll (21609 bytes) C:\ProgramData\SearchDonkey\Firefox\chrome\content\main.js (17 bytes) C:\ProgramData\SearchDonkey\app.dat (172455 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\Helper.dll (27542 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\version.dll (14 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\Processes.dll (1772 bytes) C:\ProgramData\SearchDonkey\Firefox\chrome.manifest (196 bytes) C:\ProgramData\SearchDonkey\Uninstall.exe (12729 bytes) C:\ProgramData\SearchDonkey\Firefox\install.rdf (955 bytes) C:\ProgramData\SearchDonkey\SearchDonkey.ico C:\ProgramData\SearchDonkey\Chrome\common.crx C:\ProgramData\SearchDonkey\Firefox\chrome.manifest C:\ProgramData\SearchDonkey\Firefox\chrome\content\main.js C:\ProgramData\SearchDonkey\Firefox\chrome\content\overlay.xul C:\ProgramData\SearchDonkey\Firefox\install.rdf C:\ProgramData\SearchDonkey\IE\common.dll C:\ProgramData\SearchDonkey\SearchDonkey.ico C:\ProgramData\SearchDonkey\Uninstall.exe C:\ProgramData\SearchDonkey\app.dat Registry: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchDonkey \DisplayIcon %AppData%\%RANDOM CHARACTERS%\%RANDOM CHARACTERS%.exe,0 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchDonkey HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchDonkey\UninstallString %AppData%%RANDOMCHARACTERS%\%RANDOM CHARACTERS%.exe
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status