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How to remove ConvertDocsOnline from Your PC

ConvertDocsOnline is a Browser Extension for Google Chrome developed by Mindspark Inc. This extension offers users a quick and easy way to convert documents without any additional applications installed on their computer, it also has quick access links to popular websites that the average user might find interesting. While all this may look appealing and nice, this extension injects itself into your browser.

While installed, ConvertDocsOnline will monitor your browsing activity and record visited websites, clicked links, downloads, and even viewed products. All this information is later used/sold to Mindsparks Ad network to better serve user-targeted ads.

Browsing the internet with this extension installed will result in ad placement throughout your browsing sessions. These ads might appear as normal links (sponsored content), ad links, or even pop-up ads.

ConvertDocsOnline has been marked as a Browser Hijacker by several Anti-Virus scanners and is therefore recommended for optional removal from your PC.

About Browser Hijackers

Browser hijackers (sometimes referred to as hijackware) are a type of malware that changes web browser settings without the user’s knowledge or permission. These types of hijacks are increasing at an alarming rate around the globe, and they can be truly nefarious and sometimes dangerous too. There are plenty of reasons why you may have a browser hijack; however commercial, marketing, and advertising are definitely the primary reasons for their creation. In most cases, browser hijacking is used for earning advertising revenue that comes from forced ad mouse clicks and site visits. It might appear naive, but the majority of these sites are not legitimate and may pose a significant threat to your online safety. In a much worst case, your internet browser could be hijacked to download malicious software that can do a lot of damage to your PC.

Symptoms of browser hijacker malware

Symptoms that a web browser is a hi-jacked include:
1. the browser’s homepage is modified
2. your internet browser is constantly being redirected to adult websites
3. the default online search engine and/or the default browser settings are altered
4. you see many toolbars in your internet browser
5. you might find endless pop-up adverts on your computer screen
6. your web browser gets slow, buggy crashes very often
7. you can’t navigate to certain web pages, such as computer security software-related websites.

How they infect computer systems

Browser hijackers can enter a PC in some way or other, for example via downloads, file sharing, and e-mail also. Many browser hijackings come from add-on software, i.e., toolbars, browser helper objects (BHO), or plug-ins added to browsers to give them extra functionality. Browser hijackers sneak to your computer in addition to free software downloads also that you unwittingly install alongside the original. Examples of popular browser hijackers are Fireball, CoolWebSearch. GoSave, Ask Toolbar, RocketTab, and Babylon Toolbar.

The existence of any browser hijacker on your computer could drastically diminish the web browsing experience, record your internet activities that lead to critical privacy issues, degrade overall computer efficiency, and result in application instability also.

Removing browser hijackers

Certain hijackers could be removed by simply uninstalling the related freeware or add-ons from the Add or Remove Programs in the Windows control panel. But, many hijacking codes are certainly not very easy to get rid of manually, since they go deeper into your operating system. Beginner PC users should not try for the manual form of removal methods, as it calls for thorough system knowledge to perform fixes on the system registry and HOSTS file.

Browser hijackers can be effectively removed by installing and running anti-malware software on the affected PC. To get rid of any browser hijacker from your laptop or computer, you should download this particular certified malware removal application – SafeBytes Anti-Malware. Along with the antivirus tool, a system optimizer, like SafeBytes’s Total System Care, will help you in getting rid of all related files and modifications in the computer registry automatically.

Virus Blocking Access To Safebytes Website And Preventing Anti-Malware Downloads - What You Should Do?

All malware is bad and the level of the damage will vary greatly in accordance with the type of infection. Some malware types modify browser settings by including a proxy server or modify the PC’s DNS configuration settings. In such cases, you’ll be unable to visit some or all of the websites, and thus unable to download or install the necessary security software to remove the malware. If you are reading this now, you may have probably realized that a malware infection is the cause of your blocked net traffic. So how to proceed when you want to install antivirus software such as Safebytes? Do as instructed below to remove malware through alternate ways.

Get rid of viruses in Safe Mode

The Windows operating system includes a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. If the malicious software is set to load immediately when PC boots, switching into this particular mode can prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to download and install your antivirus software application without the hindrance of the malware. Now, you can actually run the antivirus scan to eliminate computer viruses and malware without hindrance from another malicious application.

Switch to an alternate internet browser

Some malware only targets certain internet browsers. If this is your situation, make use of another internet browser as it can circumvent the malware. If you’re not able to download the anti-virus program using Internet Explorer, this means the virus could be targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser like Firefox or Chrome to download the Safebytes Anti-malware program.

Install antivirus on a USB drive

Another option would be to make a portable anti-malware program on your USB stick. Adopt these measures to run the anti-malware on the infected PC.
1) On a clean PC, download and install Safebytes Anti-Malware.
2) Plug the pen drive into the clean PC.
3) Double click on the downloaded file to open the installation wizard.
4) When asked, choose the location of the pen drive as the place where you would like to store the software files. Follow the instructions on the computer screen to finish up the installation process.
5) Now, transfer the thumb drive to the infected PC.
6) Double-click the anti-malware program EXE file on the pen drive.
7) Run Full System Scan to detect and clean-up up all kinds of malware.

Review of SafeBytes Anti-Malware

If you are planning to purchase anti-malware for your desktop, there are plenty of brands and utilities for you to consider. Some are good ones, some are decent, while some are simply just bogus anti-malware applications that can ruin your personal computer themselves! You have to pick a tool that has got a good reputation and detects not only computer viruses but other sorts of malware also. When thinking about trustworthy programs, Safebytes Anti-Malware is certainly the strongly recommended one.

Safebytes is one of the well-established PC solutions companies, which provide this all-inclusive anti-malware software. Using its cutting-edge technology, this application will assist you to get rid of multiples types of malware including computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware takes computer protection to a whole new level with its advanced features. These are some of the highlighted features included in the tool.

Real-time Active Protection: SafeBytes gives real-time active monitoring and protection against all known viruses and malware. It’ll monitor your PC for suspicious activity continuously and safeguards your PC from illegal access.

Robust, Anti-malware Protection: Built upon a highly acclaimed anti-virus engine, this malware removal tool has the capacity to find and get rid of several stubborn malware threats such as browser hijackers, PUPs, and ransomware that other typical antivirus applications will miss.

Extremely Speed Scanning: SafeBytes Anti-Malware has got a multi-thread scan algorithm that works up to 5 times faster than any other anti-malware software.

Web Protection: Through its unique safety score, SafeBytes informs you whether a site is safe or not to access it. This will make sure that you’re always certain of your safety when browsing the world wide web.

Light-weight: SafeBytes is really a lightweight tool. It uses up an extremely small amount of processing power as it operates in the background so you’re free to use your Windows-based PC the way you want.

24/7 Assistance: Support service is available 24 x 7 x 365 days through chat and email to answer your concerns.

SafeBytes can keep your personal computer protected from most advanced malware threats automatically, thus keeping your online experience secure and safe. Malware issues will become a thing of the past once you put this software program to use. You’ll get the best all-around protection for the money you spend on SafeBytes AntiMalware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

To eliminate ConvertDocsOnline manually, go to the Add/Remove programs list in the Control Panel and choose the program you want to get rid of. For internet browser extensions, go to your web browser’s Addon/Extension manager and select the add-on you intend to remove or disable. You might also want to reset your home page and search engine providers, as well as delete browsing history, temporary files, and internet cookies.

In order to ensure the complete removal, manually check your hard drive and Windows registry for all of the following and remove or reset the values as needed. But bear in mind, this can be a tricky task and only computer professionals could carry it out safely. Furthermore, certain malicious programs are capable to defend against its removal. It is advised that you carry out the removal process in Safe Mode.

Files:
%LOCALAPPDATA%\ConvertDocsOnlineTooltab
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\pebplbnpogfdllkijjlabbjbbngdadjl
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\pebplbnpogfdllkijjlabbjbbngdadjl
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\pebplbnpogfdllkijjlabbjbbngdadjl
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\pebplbnpogfdllkijjlabbjbbngdadjl

Registry:
HKEY_LOCAL_MACHINE\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, value: pebplbnpogfdllkijjlabbjbbngdadjl
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertdocsonline.dl.myway.com
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertdocsonline.dl.tb.ask.com
HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\ConvertDocsOnline
HKEY_CURRENT_USER\SOFTWARE\ConvertDocsOnline
HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller
ConvertDocsOnlineTooltab Uninstall Internet Explorer

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Option 2 – Try checking antivirus programs, firewall, and parental control settings

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Option 5 – Try to run the Chrome Cleanup tool

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Option 6 – Get rid of any conflicting browser extensions

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Further Information and Manual Repair

Though this is a fatal error the good news is that it is easy to resolve. To repair the STOP 0x00000000 error on your system, here are some methods that you can try:

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About Browser Hijackers

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How one can know whether the web browser is hijacked?

There are many symptoms that could indicate a browser hijacking: the browser’s home-page is changed; you see new unwanted favorites or bookmarks added, typically directed to ad-filled or porn sites; the default browser configurations have been changed and/or your default search engine is altered; you’re getting browser toolbars you have never found before; never-ending pop-up ads appear and/or your web browser popup blocker is disabled; web pages load very slowly and at times incomplete; you can’t visit specific sites like homepages of security software.

How they get into your computer or laptop

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Getting rid of browser hijackers

Certain hijackers could be removed by just uninstalling the related freeware or add-ons through the Add or Remove Programs in the Windows control panel. Having said that, the majority of hijackers are very tenacious and need specialized tools to get rid of them. And there’s no denying the very fact that the manual fixes and removal methods can be a complicated job for a novice computer user. Additionally, there are plenty of risks connected with tinkering around with the system registry files. You can opt for automatic browser hijacker removal methods by simply installing and running an efficient anti-malware application. To eradicate any browser hijacker from your PC, you can download this particular certified malware removal application – SafeBytes Anti-Malware. In addition to anti-malware, a system optimizer software can help you correct registry errors, get rid of unwanted toolbars, secure internet privacy, and stabilize software programs installed on your computer.

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All malware is inherently harmful, but certain kinds of malicious software do a lot more damage to your PC than others. Some malware is designed to hinder or prevent things that you want to do on your computer system. It may not allow you to download anything from the web or stop you from accessing some or all websites, especially the anti-virus sites. If you’re reading this, chances are you’re stuck with a malware infection that is preventing you to download or install Safebytes Anti-Malware software on your system. Do as instructed below to get rid of the malware by alternate methods.

Use Safe Mode to fix the problem

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Switch to an alternate web browser

Some malware mainly targets particular internet browsers. If this sounds like your case, make use of another web browser as it might circumvent the virus. When you suspect that your Internet Explorer happens to be hijacked by a trojan or otherwise compromised by online hackers, the best thing to do is to switch over to an alternate browser such as Firefox, Chrome, or Safari to download your chosen security software – Safebytes Anti-Malware.

Run anti-malware from your USB drive

Another technique is to download and transfer anti-malware software from a clean PC to run a scan on the infected system. Do these simple actions to clean up your infected computer by using a portable antivirus. 1) On a virus-free computer, download and install Safebytes Anti-Malware. 2) Plug in the pen drive into the clean computer. 3) Double-click the executable file to run the installation wizard. 4) Select the USB flash drive as the location for saving the software file. Follow the onscreen instructions to finish the installation process. 5) Now, transfer the USB drive to the infected PC. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Run Full System Scan to identify and get rid of all kinds of malware.

Overview of SafeBytes Anti-Malware

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Screensaver Timeout Settings
One of the cool and interesting features in Windows is the Screensaver which allows users to display animation or change the wallpaper automatically when the computer is not being used. This feature can also time out and lock your computer when it remains idle for quite some time. However, if you notice that the screensaver of your computer turns on a lot earlier, then you’ve come to the right place as this post will guide you on how you can change the timeout settings of the screensaver of your Windows 10 computer. Usually, the screensaver in Windows 10 is turned off by default, however, if some other user has turned it on or if you have turned it on, you can actually change the timeout settings of the screensaver using several methods. You can do it through the Personalization settings, Registry Editor, as well as the Group Policy Editor. Before you proceed with the instructions provided below, make sure that you create a System Restore point first. Once done, follow each one of the suggestions carefully to successfully change the Screensaver timeout settings in Windows 10.

Option 1 – Modify the timeout settings of Screensaver via Personalization settings

  • Open the Start menu and type “screen saver” in the field.
  • On the search results that appear, click on the “Change Screen Saver” option.
  • From there, you have the option to change the screen saver type, preview, open settings, change the wait time, as well as choose to display lock screen on your resume.
  • Now to change the timeout settings of your screensaver, you have to increase the wait time from 1 to 15 or anything that works for you.
  • Once done, click OK and exit to save the changes made.

Option 2 – Try to change the screensaver time via Registry Editor

The next option you can try to change the timeout settings in the screensaver is using the Registry Editor. To get started, follow these steps:
  • Tap the Win + R keys to launch the Run utility and type “regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: ComputerHKEY_CURRENT_USERSoftwarePoliciesMicrosoftWindows
  • From there, right-click on Windows located in the right pane and select New > Key.
  • Name the key as “Control Panel” and right-click on it and select New > Key and then name it as “Desktop”.
  • Once done, click on the newly created Desktop key to highlight it.
  • After that, right-click on any empty space in the right pane and select New > String Value and then type “ScreenSaveTimeOut” and hit Enter to save it.
  • Now right-click on ScreenSaveTimeOut and select Modify and then set its value data in seconds.
  • Click on OK and exit the Registry Editor to save the changes made.

Option 3 – Change Screensaver timeout settings via Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to User Configuration > Administrative Templates > Control Panel > Personalization.
  • Then look for a policy setting named “Screen saver timeout” and double click on it and then click on the Enabled option to enable it.
  • Add the screen timeout in seconds and click on the Apply and OK buttons to save the changes.
  • Restart your computer.
Note: If you want to disable the screensaver feature in your computer, you can always do so by disabling a policy setting named “Enable Screen Saver”.
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Fix MSVCR71.dll is missing in Windows 10
The program can’t start because MSVCR71.dll is missing from your computer, Try reinstalling the program to fix this problem.
If by any chance you have encountered this error know that you are not alone and that this is a solvable error. In this guide, we will show you how to fix this error. Usually, the MSVCR71.dll missing error is met when a new application is installed. So let us dive right into it and solve it.
  1. Reinstall application

    If only a certain application is reporting this error, try reinstalling it, there is a high possibility that by some mistake application was not properly installed and corrupted or removed the MSVCR71.dll file. If this is the case, reinstallation will help.
  2. Check recycle bin

    like mentioned above, if the application has by mistake deleted the file, open recycle bin and try to locate it there. If this is the case, restore it from recycle bin and everything should be back in normal working conditions.
  3. Download a new version of the file

    If the previous 2 methods failed and you still get the missing error, try downloading the file from Microsoft and placing it in C:\Windows\SysWOW64
  4. Reinstall C++ redistributable

    Having an incorrect C++ redistributable package can be an issue of the problem, get the latest version from Microsoft and reinstall it.
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Fix Windows Update Error 0x80071a91
Windows Update Error 0x80071a91, what it is? As you know, Windows Updates are very essential to the operating system since they push with them the important security updates that are crucial to the system. And if a Windows Update is delayed, it can the system vulnerable to potential threats. Thus, this kind of issue must be resolved right away. One of the errors that you can encounter while updating your computer is the Windows Update Error 0x80071a91. The error code 0x80071a91 occurs when the “Transaction support within the specified file system resource manager is not started or was shut down due to an error”. This happens when a service called “File System Resource Manager” or FSRM does not function due to some reason. To fix the Windows Update Error 0x80071a91, here are some suggestions that could help.

Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error 0x80071a91. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Disable the antivirus program temporarily

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 3 – Try resetting the File System Resource Manager

As pointed out earlier, the error 0x80071a91 pops up when the FSRM service suddenly stops working and so resetting this service via Command Prompt might resolve the problem. To do so, follow the steps below.
  • In the Windows Search box, type “command prompt” and hit Enter.
  • Then right-click on Command Prompt from the related search results and click the “Run as administrator” option.
  • After opening Command Prompt as admin, type the following command and hit Enter:
resource setautoreset true C:
  • After that, exit Command Prompt and restart your computer and then check if the problem’s fixed by running Windows Update again.

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits

Option 5 – Delete the Common Log File System transaction logs

You might also want to delete the Common Log File System or CLFS transaction logs to fix the Windows Update Error 0x80071a91.
  • Open an elevated Command Prompt.
  • Then type each of the commands listed below and press Enter after you type each one of them.
    • cd /d %SystemRoot%System32SMIStoreMachine
    • attrib -s -h *
    • del *.blf
    • del *.regtrans-ms
  • After you’ve executed the commands given above, restart your computer and try to update Windows 10 again.
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Fix Errors 0x80070001, 0x81000037, 0x80070003
Windows has a built-in Backup and Restore system so if the Windows Backup or Restore fails and you receive any of the errors 0x80070001, 0x81000037, 0x80070003, worry not for this post will guide you in fixing the problem. You might not be able to browse to the folders and files that you want to restore in the File Restore Wizard. The cause of the error could vary depending on what error code you receive:
  • 0x80070001 – If you got this particular error code when trying to back up a specific library or when you accept the default settings in Windows Backup and Restore.
  • 0x81000037 – If you got this kind of error code when you try to read from the shadow copy on one of the volumes being backed up.
  • 0x80070003 – If you got this error code when trying to restore the folders or files in a library by using the Windows Backup and Restore.
  • On the other hand, you cannot use the Browse for files or the Browse for folders functionality.
Note that the Windows Backup or Restore failed, Errors 0x80070001, 0x81000037, 0x80070003 Error code 0x80070001, 0x81000037 occurs during backup while Error code 0x80070003 and “Browse for Files” issue occurs when you try to restore files. Whichever error codes you got, here are some possible fixes that might help.

Option 1 – Fix Windows Backup error codes 0x80070001, 0x81000037

The reason for the Windows Backup error codes 0x80070001, 0x81000037, as mentioned above, is when there is a volume that uses a FAT file system (0x80070001) and when a volume contains compressed files (0x81000037). To fix these errors, you need to remove the “reparse point” also known as SYMBOLIC LINK, and select the absolute path of this location in the Windows Backup configuration user interface. Refer to these steps to remove the reparse point.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open Command Prompt.
  • Next, type the following command and hit Enter:
DIR /AL /S
  • After you enter the command, it will display the JUNCTION list.
  • Now to delete the mounted volume reparse point, you have to locate the reparse point you found and right-click on the reparse point icon, and click on Properties.
  • Confirm that the folder Type is Mounted Volume in the General tab and then delete this folder.

Option 2 – Fix the Windows Restore Error 0x81000037

When you try to restore a deleted backed-up directory, it fails and the Error code 0x81000037 pops up. You can also encounter this error when you select to restore the files to their original subfolders check box in the File Restore Wizard and you try to restore folders or files to an alternative location, then you will encounter error code 0x81000037 which will be displayed in an error message as shown below: To fix this error, you need to re-create the missing directory using the following steps:
  • Take note of the path for which the error occurs.
  • Then create the corresponding folder.
  • Now perform the restore operation again.
And since you might have subfolders in the deleted folder, click to clear the “Restore the files to their original subfolders” checkbox when you run the File Restore Wizard.

Option 3 – Cannot use the Browse for files or the Browse for folders functionality

There is no proper fix for this particular error but if you remember the name of the files, you can just search for them. Click on the Search button when using the File Restore functionality and then type the name of the file and when that file appears, select and click on it to restore it.
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Rollback any driver in Windows 10
Installing Windows updates, installing a new driver from the manufacturer, or even just installing an application or game can cause sometimes certain components of your computer to stop working properly or introduce issues that were not present just before mentioned installation. Luckily for all of us, Microsoft seems aware of this potential issue and we have the option to roll back an older driver which performed well and had no issues at all. In order to do this first press ⊞ WINDOWS + X to open the hidden start menu and click on Device Manager. keyboard with windows and x markedFrom the Device Manager choose the troublesome device and right-click on it, choose properties. AMD device driver inside device managerDevice properties floating Window will appear. AMD driver properties WindowClick on the top tab which says, Driver. From the Driver tab, click on Roll Back Driver. AMD driver rollback markedNote that if the device is working properly, the Roll Back Driver button will be greyed out and you will not be able to click on it meaning that chosen device is not the issue. If the device is not working properly and you can click on Roll Back driver, do it, choose the previous version, and reboot your computer. You can use this method to get back to the previous driver version for any device that is causing issues in your computer.
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