How to remove ConvertDocsOnline from Your PC

ConvertDocsOnline is a Browser Extension for Google Chrome developed by Mindspark Inc. This extension offers users a quick and easy way to convert documents without any additional applications installed on their computer, it also has quick access links to popular websites that the average user might find interesting. While all this may look appealing and nice, this extension injects itself into your browser.

While installed, ConvertDocsOnline will monitor your browsing activity and record visited websites, clicked links, downloads, and even viewed products. All this information is later used/sold to Mindsparks Ad network to better serve user-targeted ads.

Browsing the internet with this extension installed will result in ad placement throughout your browsing sessions. These ads might appear as normal links (sponsored content), ad links, or even pop-up ads.

ConvertDocsOnline has been marked as a Browser Hijacker by several Anti-Virus scanners and is therefore recommended for optional removal from your PC.

About Browser Hijackers

Browser hijackers (sometimes referred to as hijackware) are a type of malware that changes web browser settings without the user’s knowledge or permission. These types of hijacks are increasing at an alarming rate around the globe, and they can be truly nefarious and sometimes dangerous too. There are plenty of reasons why you may have a browser hijack; however commercial, marketing, and advertising are definitely the primary reasons for their creation. In most cases, browser hijacking is used for earning advertising revenue that comes from forced ad mouse clicks and site visits. It might appear naive, but the majority of these sites are not legitimate and may pose a significant threat to your online safety. In a much worst case, your internet browser could be hijacked to download malicious software that can do a lot of damage to your PC.

Symptoms of browser hijacker malware

Symptoms that a web browser is a hi-jacked include:
1. the browser’s homepage is modified
2. your internet browser is constantly being redirected to adult websites
3. the default online search engine and/or the default browser settings are altered
4. you see many toolbars in your internet browser
5. you might find endless pop-up adverts on your computer screen
6. your web browser gets slow, buggy crashes very often
7. you can’t navigate to certain web pages, such as computer security software-related websites.

How they infect computer systems

Browser hijackers can enter a PC in some way or other, for example via downloads, file sharing, and e-mail also. Many browser hijackings come from add-on software, i.e., toolbars, browser helper objects (BHO), or plug-ins added to browsers to give them extra functionality. Browser hijackers sneak to your computer in addition to free software downloads also that you unwittingly install alongside the original. Examples of popular browser hijackers are Fireball, CoolWebSearch. GoSave, Ask Toolbar, RocketTab, and Babylon Toolbar.

The existence of any browser hijacker on your computer could drastically diminish the web browsing experience, record your internet activities that lead to critical privacy issues, degrade overall computer efficiency, and result in application instability also.

Removing browser hijackers

Certain hijackers could be removed by simply uninstalling the related freeware or add-ons from the Add or Remove Programs in the Windows control panel. But, many hijacking codes are certainly not very easy to get rid of manually, since they go deeper into your operating system. Beginner PC users should not try for the manual form of removal methods, as it calls for thorough system knowledge to perform fixes on the system registry and HOSTS file.

Browser hijackers can be effectively removed by installing and running anti-malware software on the affected PC. To get rid of any browser hijacker from your laptop or computer, you should download this particular certified malware removal application – SafeBytes Anti-Malware. Along with the antivirus tool, a system optimizer, like SafeBytes’s Total System Care, will help you in getting rid of all related files and modifications in the computer registry automatically.

Virus Blocking Access To Safebytes Website And Preventing Anti-Malware Downloads - What You Should Do?

All malware is bad and the level of the damage will vary greatly in accordance with the type of infection. Some malware types modify browser settings by including a proxy server or modify the PC’s DNS configuration settings. In such cases, you’ll be unable to visit some or all of the websites, and thus unable to download or install the necessary security software to remove the malware. If you are reading this now, you may have probably realized that a malware infection is the cause of your blocked net traffic. So how to proceed when you want to install antivirus software such as Safebytes? Do as instructed below to remove malware through alternate ways.

Get rid of viruses in Safe Mode

The Windows operating system includes a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. If the malicious software is set to load immediately when PC boots, switching into this particular mode can prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to download and install your antivirus software application without the hindrance of the malware. Now, you can actually run the antivirus scan to eliminate computer viruses and malware without hindrance from another malicious application.

Switch to an alternate internet browser

Some malware only targets certain internet browsers. If this is your situation, make use of another internet browser as it can circumvent the malware. If you’re not able to download the anti-virus program using Internet Explorer, this means the virus could be targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser like Firefox or Chrome to download the Safebytes Anti-malware program.

Install antivirus on a USB drive

Another option would be to make a portable anti-malware program on your USB stick. Adopt these measures to run the anti-malware on the infected PC.
1) On a clean PC, download and install Safebytes Anti-Malware.
2) Plug the pen drive into the clean PC.
3) Double click on the downloaded file to open the installation wizard.
4) When asked, choose the location of the pen drive as the place where you would like to store the software files. Follow the instructions on the computer screen to finish up the installation process.
5) Now, transfer the thumb drive to the infected PC.
6) Double-click the anti-malware program EXE file on the pen drive.
7) Run Full System Scan to detect and clean-up up all kinds of malware.

Review of SafeBytes Anti-Malware

If you are planning to purchase anti-malware for your desktop, there are plenty of brands and utilities for you to consider. Some are good ones, some are decent, while some are simply just bogus anti-malware applications that can ruin your personal computer themselves! You have to pick a tool that has got a good reputation and detects not only computer viruses but other sorts of malware also. When thinking about trustworthy programs, Safebytes Anti-Malware is certainly the strongly recommended one.

Safebytes is one of the well-established PC solutions companies, which provide this all-inclusive anti-malware software. Using its cutting-edge technology, this application will assist you to get rid of multiples types of malware including computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware takes computer protection to a whole new level with its advanced features. These are some of the highlighted features included in the tool.

Real-time Active Protection: SafeBytes gives real-time active monitoring and protection against all known viruses and malware. It’ll monitor your PC for suspicious activity continuously and safeguards your PC from illegal access.

Robust, Anti-malware Protection: Built upon a highly acclaimed anti-virus engine, this malware removal tool has the capacity to find and get rid of several stubborn malware threats such as browser hijackers, PUPs, and ransomware that other typical antivirus applications will miss.

Extremely Speed Scanning: SafeBytes Anti-Malware has got a multi-thread scan algorithm that works up to 5 times faster than any other anti-malware software.

Web Protection: Through its unique safety score, SafeBytes informs you whether a site is safe or not to access it. This will make sure that you’re always certain of your safety when browsing the world wide web.

Light-weight: SafeBytes is really a lightweight tool. It uses up an extremely small amount of processing power as it operates in the background so you’re free to use your Windows-based PC the way you want.

24/7 Assistance: Support service is available 24 x 7 x 365 days through chat and email to answer your concerns.

SafeBytes can keep your personal computer protected from most advanced malware threats automatically, thus keeping your online experience secure and safe. Malware issues will become a thing of the past once you put this software program to use. You’ll get the best all-around protection for the money you spend on SafeBytes AntiMalware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

To eliminate ConvertDocsOnline manually, go to the Add/Remove programs list in the Control Panel and choose the program you want to get rid of. For internet browser extensions, go to your web browser’s Addon/Extension manager and select the add-on you intend to remove or disable. You might also want to reset your home page and search engine providers, as well as delete browsing history, temporary files, and internet cookies.

In order to ensure the complete removal, manually check your hard drive and Windows registry for all of the following and remove or reset the values as needed. But bear in mind, this can be a tricky task and only computer professionals could carry it out safely. Furthermore, certain malicious programs are capable to defend against its removal. It is advised that you carry out the removal process in Safe Mode.

Files:
%LOCALAPPDATA%\ConvertDocsOnlineTooltab
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\pebplbnpogfdllkijjlabbjbbngdadjl
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\pebplbnpogfdllkijjlabbjbbngdadjl
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\pebplbnpogfdllkijjlabbjbbngdadjl
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\pebplbnpogfdllkijjlabbjbbngdadjl

Registry:
HKEY_LOCAL_MACHINE\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, value: pebplbnpogfdllkijjlabbjbbngdadjl
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertdocsonline.dl.myway.com
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertdocsonline.dl.tb.ask.com
HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\ConvertDocsOnline
HKEY_CURRENT_USER\SOFTWARE\ConvertDocsOnline
HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller
ConvertDocsOnlineTooltab Uninstall Internet Explorer

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windows insider 2000Changes and features

New entertainment widget. The entertainment widget allows you to see new and featured movie titles available in the Microsoft Store. Selecting a movie will direct you to the Microsoft Store to see more information about that title. Just open widgets and click or tap on the “Add widgets” button and choose the entertainment widget. For now, the entertainment widget is available for Insiders in the following countries: US, UK, CA, DE, FR, AU, JP. The new context menus and other right-click menus have been updated to use acrylic material. We are testing the usability of a SplitButton for making new folders and files in the File Explorer command bar. The Taskbar previews (when you mouse-over open apps on the Taskbar) have been updated to reflect the new visual design of Windows 11.

Fixes

Taskbar:

  • We fixed an issue where if you drag app icons on the Taskbar to rearrange them, it was making the apps launch or minimize when you released the icon.
  • Using a long press with a touch on an app icon in the Taskbar to open the jump list should now work.
  • After right-clicking the Start icon in the Taskbar, clicking somewhere else should now dismiss the menu more reliably.
  • Shift + Right-click on an app icon in the Taskbar will now bring up the window menu like it used to and not the jump list.
  • We’ve addressed an issue that was making your mouse move slowly when hovering over the Taskbar previews.
  • We’ve included the fix for an issue when using multiple Desktops where an app icon in the taskbar might give the appearance of multiple windows being open when that wasn’t the case on that Desktop.
  • When using the Amharic IME you should no longer see an unexpected X next to the IME icon in the taskbar.
  • The issue where if you click on the input indicator on the Taskbar and it would unexpectedly highlight Quick Settings has been fixed.
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  • We made a fix to address an issue where explorer.exe might crash after hovering over the Task View icon in the Taskbar.
  • We fixed an issue where the selected date in the calendar flyout was out of sync with the date in the Taskbar.
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  • This flight addressed an issue that could unexpectedly make the Taskbar background transparent.
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  • We resolved an issue where the Pen menu toggle under Taskbar Settings was not in sync with the actual state of the feature.
  • Changes made to “Dismiss notification after this amount of time” in Accessibility Settings should now persist.
  • Some of the icons you could enable in Taskbar Settings were erroneously labeled Windows Explorer even though that’s not what they were – this should now be fixed.
  • The Connect text in Quick Settings has been updated to say Cast.

File Explorer:

  • Clicking the command bar button twice should now close any dropdown that appeared.
  • The new command bar should now appear when “Open folders in a separate process” is enabled under File Explorer Options > View.
  • This build addresses an issue where right-clicking a file and selecting Open With > Choose another app might launch the file in the default app rather than opening the Open With dialog.
  • Fixed an issue the desktop and File Explorer context menu would stop launching.

Search:

  • We fixed an issue where the option to verify your account in Search wasn’t working.
  • Hovering over the Search icon on a secondary monitor will now show the flyout on the correct monitor.
  • Search should now work if you open Start and start typing after having gone to the apps list and back.

Widgets:

  • When using the Outlook client with a Microsoft account, Calendar, and To-Do updates should sync faster down to the widgets.
  • We addressed an issue where if you added multiple widgets quickly from the widget's settings, it could result in some of the widgets not being visible on the board.
  • We fixed a bug where widgets could all become stuck in a loading state (blank squares in the window).
  • The traffic widget should now follow the Windows mode (light or dark).
  • The title of the sports widget should no longer mismatch with the content of the widget.

Other:

  • This build addresses an issue where ALT + Tab was getting stuck open sometimes after you released the keys and had to be manually dismissed.
  • We made a fix for an issue where Narrator's focus wasn’t ending up on the emoji panel after using the keyboard shortcut to open it.
  • Magnifier’s lens view has been updated so the lens now has rounded corners.
  • We found an issue that was noticeably impacting Start launch reliability for some Insiders, and have addressed it with this flight.
  • We’ve updated the “Most Used” text in the Start menu’s app list so it should no longer be getting clipped.
  • Using the semantic zoom in Start’s app list should no longer result in the list being pushed down and to the right off the edge of the window.
  • We fixed an issue where if you pressed ⊞ WIN + Z you would need to press Tab before you could use the arrow key to navigate through the snap layouts.
  • We addressed an issue where an acrylic area could get left on the screen after repeatedly snapping and unsnapping a window with touch.
  • We’ve done some work to mitigate an unexpected flash when moving a snapped window with touch.
  • We made a change to help window borders have a little more contrast when “Show accent color on title bars and windows borders” was turned off.

Known issues in Windows 11 repaired

Start:

  • In some cases, you might be unable to enter text when using Search from Start or the Taskbar. If you experience the issue, press ⊞ WIN + R on the keyboard to launch the Run dialog box, then close it.
  • Based on feedback, we are working on adding access keys to ⊞ WIN + X so that you can do things like “⊞ WIN + X M” to launch Device Manager. Insiders may see this functionality in this build, however, we are currently investigating an issue in which sometimes the option is unexpectedly unavailable.

Taskbar:

  • There is an issue in this build where Explorer.exe will crash when the date and time button on the Taskbar is clicked to access new notifications with Focus Assist turned off. The workaround for this is to enable Focus assist to priority or alarms mode. Note that when focus assist is turned on, notification popups won’t appear, but they will be in the notification center when opened.
  • The Taskbar will sometimes flicker when switching input methods.
  • Taskbar previews may draw partially offscreen.

Settings:

  • When launching the Settings app, a brief green flash may appear.
  • When using Quick Settings to modify Accessibility settings, the settings UI may not save the selected state.
  • The button to rename your PC doesn’t work in this build. If needed, this can be done using sysdm.cpl.
  • Settings will crash when clicking “Facial recognition (Windows Hello)” under Sign-in Settings if Windows Hello is already set up.
  • Reset this PC and Go back buttons in Settings > System > Recovery does not function. Reset and rollback can be accessed from the Windows Recovery Environment by selecting System > Recovery > Advanced startup, and pressing Restart now. Once in Windows Recovery, choose Troubleshoot.
  • Choose Reset this PC to perform a reset.
  • Choose Advanced options > Uninstall Updates > Uninstall latest feature update to perform a rollback.

File Explorer:

  • exe crashes in a loop for Insiders using the Turkish display language when the battery charge is at 100%.
  • When right-clicking the desktop or File Explorer, the resulting context menu and submenus may appear partially off-screen.
  • Clicking a desktop icon or context menu entry may result in the wrong item being selected.

Search:

  • After clicking the Search icon on the Taskbar, the Search panel may not open. If this occurs, restart the “Windows Explorer” process, and open the search panel again.
  • When you hover your mouse over the Search icon on the Taskbar, recent searches may not be displayed. To work around the issue, restart your PC.
  • The search panel might appear black and not display any content below the search box.

Widgets:

  • Widgets board may appear empty. To work around the issue, you can sign out and then sign back in again.
  • Launching links from the widgets board may not invoke apps to the foreground.
  • Widgets may be displayed in the wrong size on external monitors. If you encounter this, you can launch the widgets via touch or WIN + W shortcut on your actual PC display first and then launch on your secondary monitors.

Store:

  • The install button might not be functional yet in some limited scenarios.
  • Rating and reviews are not available for some apps.

Windows Security:

  • Device Security is unexpectedly saying “Standard hardware security not supported” for Insiders with supported hardware.
  • “Automatic sample submission” is unexpectedly turned off when you restart your PC.

Localization:

  • There is an issue where some Insiders may be missing some translations from their user experience for a small subset of languages running the latest Insider Preview builds. To confirm if you have been impacted, please visit this Answers forum post and follow the steps for remediation.
That's is so far, the latest update information on Windows 11 insider build. Stay tuned for more information when it comes as it comes.
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Fixing the We can’t find a USB flash drive
One of the preferred ways to upgrade Windows 10 is by creating a bootable USB drive. However, you might change your mind when you encounter an error during the Windows 10 Setup that says, “We can’t find a USB flash drive”. Worry not for this error can be fixed using some suggestions that will be provided in this post. The funning thing about this error in Windows setup is that the computer says it’s not there when it’s clearly there. To fix this problem, you need to check if the USB device is accessible on your computer or you can also try a different USB device. In addition, you could check if there are any issues with both the USB 3.0 and USB 2.0 ports as it could be the reason why you’re getting the error or fix the bad sectors in the USB drive as well as see if the USB drive is set as the primary drive.

Option 1 – Try to check if the USB is accessible on your PC

The first thing you can do to resolve the problem is to check if you can access your USB device from your computer. All you have to do is open File Explorer and check if the USB device is listed there or not.

Option 2 – Try to connect a different USB device

The next thing you can do to fix the error is to try connecting a different USB device, specifically the one that has more significant storage space. You also have to make sure that it’s working on a different PC.

Option 3 – Fix any issues with the USB 3.0 and 2.0 ports

Although the USB 3.0 ports are compatible with the USB 2.0 ports, it does not necessarily mean that there wouldn’t be any problem when you use them which is why it’s best to fix any issues in them or better yet, use a compatible drive.

Option 4 – Try to fix the bad sectors in the USB drive via CHKDSK

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. To use it, follow the steps below.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]
Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.

Option 5 – Try checking if the USB is set as the primary drive

You might also want to check if the USB drive is set as the primary drive because if it is, then it won’t appear on the list. It could also be that the USB drive has a primary disk in it. To undo it, you need to use the DISKPART utility.
  • In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • Next, execute the “diskpart” command to initiate the DISKPART utility.
  • After that, type the “list disk” command and tap Enter to display the list of disks on the computer. You have to take note of the drive number or letter of the concerned USB drive.
  • Once done, type the “select disk <X>” command where X is the drive letter or number and tap Enter.
  • Then execute the “list partition” command to see the list of all the partitions in your computer. It should be listed as 0, 1, or 2. 0 is the primary partition.
  • Now type the “select partition 0” command and tap Enter and then type “delete partition” to delete the selected partition.
  • You can do the same to the other partitions as well and when you’re done, execute the format command to turn the USB drive into a standard one.
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A fast Guide to Fixing 2GB filesize Error

What exactly is the 2GB filesize Error?

The PST file could be around 2 gigabytes if you are using MS Outlook 2002 or any earlier versions for your own personal Folders. The 2GB filesize malfunction occurs when your PST memory both reaches or exceeds this limit. The 2GB size problem code is, in addition, referred to as an outsize PST file error. When this error happens you may be unable to deliver or receive e-mails via your Outlook account. Moreover, you'll likewise not be able to add any new data or even view your important calendar items, notes, and saved drafts. MS-Outlook shows several types of problem codes which indicate the 2GB file size dilemma. Listed below are some of the messages that can be displayed on your monitor:-
  • The file could not be added to the folder. The action could not be completed.
  • Task 'Microsoft Exchange Server - Receiving' reported error (0x8004060C): 'Unknown Error 0x8004060C'
  • Can't copy the item
  • Errors have been detected in the file xxxx.pst. Quit all mail-enabled applications.
  • Task 'Microsoft Exchange Server' reported error (0x00040820):'Errors in background synchronization. In most cases, further information is available in a synchronization log in the Deleted Items folder.'
  • xxxx.pst cannot be accessed - 0x80040116

Solution

Restoro box imageError Causes

The simple explanation for this malfunction is that you have maxed out the two gigabytes account limit. This happens in case you continue downloading fresh data and saving files and the old emails in your Outlook account. Over time, the space becomes limited and along with it the 2 GB file limit error. This error also presents a critical danger of data loss which is a possibility in your Outlook account, which hinders you as well from fully utilizing your email account. For regular Outlook customers, who utilize this program for practically all email communication within as well as outside the office, this error is annoying and frustrating as it causes a great deal of annoyance as well as decreases their performance and productivity.

What exactly are the Symptoms?

Below are a few signs that will help you recognize the 2GB file-size error:
  • Inability to fill and open the OST and PST files
  • Error messages pop-ups
  • Failure to send emails
  • Failure to make or edit new contacts
  • Inability to synchronize the file

Further Information and Manual Repair

It is desirable to fix this error code right away especially if this is the preferred strategy to carry out communication in your office. Fix it immediately or else you might not receive e-mails that are important from your colleagues. There are 3 ways to solve this issue.

Method 1

One is to remove the old e-mails and connections and replace them with new ones. This may not be the best option for you in case you don't wish to lose emails and your old contacts.

Method 2

The second alternative would be to install a fresh version of MS-Outlook like 2010. The file-size limits of OST and PST files in these editions are larger than in ms-outlook 2002. On the other hand, this is a good idea for the long run but may not be the best idea for today as you will not have the ability to recover your previous e-mails and contacts that are outdated.

Method 3

The third and maybe the method that is best to resolve the 2GB file size limit error while ensuring the restoration of your old e-mails and contacts as well as increasing the limit to 4GB, is Restoro program's installation. Here may be the best recovery program on the market. It is really easy to use, safe, exceptionally functional, secure, and especially can resolve this issue. Technical expertise isn't needed by you to perform your way around this device.

All you should do is:

Click here to download and install the Restoro repair tool on your computer. In your MS Outlook account, you can restore all your data in just a couple of clicks. Talking of data recovery, this software can also help you recover all those other e-mails before the PST malfunction happened, or that you may have deleted. So, if you have deleted any significant email that you want to recover, this will undoubtedly be of use for you. By installing it on your system you can double your Outlook account's quality to twice as much as the standard size.
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Malware Guide: How to remove OpenCandy

What is OpenCandy?

OpenCandy is an application that downloads and installs software, including other Internet Browsers to a computer system. Used as a bundle, this application installs additional programs that you may knowingly or unknowingly agree to install. Since most users don’t accept the challenge of reading the EULA in its entirety, they tend to download bundled applications unknowingly.

Assessment of OpenCandy PUP

During the initial assessment of OpenCandy, I was a little skeptical about what to look out for or expect. In fact, I had to install the OpenCandy.exe file twice to discern its behavior. I’m not sure how this application got its name but I do believe it has something to do with the fact that it supposedly helps Internet users open a new world of Internet browsing. That conclusion was arrived at after realizing that OpenCandy.exe installed mostly Internet browsers along with a tune-up tool on the test computer. However, as a result of the system requirements, there was a pop-up message indicating that Internet Explorer 8 was not compatible with the computer system in question. In comparison to the malware I’ve encountered since I started researching malware, OpenCandy is everything but malicious. In fact, this application is only categorized as malware because of its’ subtle covert nature of installing bundled programs unsolicited by the user. Additionally, OpenCandy coerces users into changing their Internet Browsers by installing those unrequested by the user. In fact, it’s no shock that OpenCandy chose to install the Internet Browser ‘Opera’ as a part of this bundle since it’s one of the least used browsers according to the Federal Government. Clearly, this was a smoothly disguised advertisement or promotion to force users into using the Opera Browser, along with Internet Explorer 8.0. While these aforementioned browsers in themselves aren’t malicious and are in no way considered malware, they were installed as a promotional tool and without the request of the user. Despite being mentioned within the EULA, advertisers are capitalizing on this since most users do not bother to read the agreements when installing a program. Furthermore, OpenCandy, like most other bundled applications I’ve dealt with, threw in a tune-up tool as a part of the promotion. I found this tune-up application annoying since I had to hassle my way into getting it to close from the computer screen. I can only imagine the hassle users would go through trying to remove this software. Image 7: Depiction of a scan performed by Tuneup Utilities. The scan detected that several areas on the test PC could be optimized/tuned up. Image 8: After a scan was completed using the Tuneup utility program, I was given an option to buy the full version. Nothing is wrong with this marketing strategy. In fact, most utility tools if not all will scan your computer to detect threats or loopholes, but they won't exactly allow you to fix those problems unless you buy the full version. It's not unfair, it's just business. Programs installed during the installation of OpenCandy include:
  • Web Companion: Developed by Lavasoft, Web Companion is said to be an application that serves as a security defense for your Internet browsers by preventing unauthorized changes (see image below)
  • Tuneup Utilities: Tuneup Utilities does exactly as it says. It cleans up a computer system, whereby preventing unused programs from slowing it down.
  • Opera Stable 30.01.1835.88: Opera is a fast, simple, and effective Internet browser that allows users to get around on the web.
All in all, the intent of installing an application such as OpenCandy is to unleash a world of promotion or advertisements on your computer. They are pretty annoying and in some cases difficult to remove. Furthermore, as a user, you want to control what gets installed on your computer without being dictated to or coerced in some EULA that you probably overlook. To completely remove OpenCandy PUP from your computer, click here to download and install Spyhunter.
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