If you receive an error that says, “An unspecified error occurred during System Restore (0x800700b7)” when you tried to restore your Windows 10 PC, worry not, for this post will help you resolve the problem. This kind of error typically occurs when System Restore was not completed successfully and fails instead with this error. Before you start, you must not abruptly shut down your computer and wait for the error to occur.
You may receive this error due to many possible reasons. It could be caused by your antivirus program that’s not letting the process complete or corrupted system files which causes the failure or it could also be caused by an unsuccessful installation of a Windows Update.
Here are some fixes you can check out if you can still boot into your computer:
Option 1 – Try to disable your antivirus program
Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the System Restore process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and then run System Restore again, don’t forget to enable the antivirus program back again.
Option 2 – Run the DISM tool
The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the blank dialog boxes. To repair these corrupted system files, you can run the DISM commands:
- Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
- After that, input each one of the commands listed below sequentially to execute them:
- Dism /Online /Cleanup-Image /CheckHealth
- Dism /Online /Cleanup-Image /ScanHealth
- Dism /Online /Cleanup-Image /RestoreHealth
- Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.
Option 3 – Run the System File Checker
System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.
- Type “cmd” in the Start search and then right-click on the appropriate search result.
- Next, select “Run as administrator” to open Command Prompt with admin privileges.
- After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
- Windows Resource Protection did not find any integrity violations.
- Windows Resource Protection found corrupt files and successfully repaired them.
- Windows Resource Protection found corrupt files but was unable to fix some of them.
- Now restart your computer and see if the problem is fixed or not.
Option 4 – Try to run the System Restore in a Clean Boot State
If the first three given options didn’t work and the service still keeps on failing even though the service is running, you can try putting your computer in a Clean Boot State and then try to run System Restore again.
- Log onto your PC as an administrator.
- Type in MSConfig in the Start Search to open the System Configuration utility.
- From there, go to the General tab and click “Selective startup”.
- Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
- Next, click the Services tab and select the “Hide All Microsoft Services” check box.
- Click Disable all.
- Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
- Now try to run System Restore again and see if the process goes smoothly.
Option 5 – Run the Windows Update Troubleshooter
You might also want to run the Windows Update Troubleshooter as it could also help in fixing the problem with System Restore. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
On the other hand, if you can’t boot into your Windows 10 computer, here are some fixes you can try instead:
Option 6 – Try running System Restore in Advanced Startup Options
If you cannot boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
- Boot your computer into the Advanced Startup Options screen.
- From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
- Now select Troubleshoot > Advanced Options > Command Prompt.
- After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.
Option 7 – Run the SFC scan and DISM via Advanced Startup Options
Like what you did in the first given option, you can use the Advanced Startup Options to run both System File Checker and DISM. All you have to do is boot into the Advanced Startup Options and from there select Troubleshoot > Advanced Options > Command Prompt. After accessing Command Prompt, you can run the System File Checker scan first by entering the “sfc /scannow
”. As for DISM, you can run the “Dism /Online /Cleanup-Image /RestoreHealth
Option 8 – Try to run the Automatic Repair Utility
You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.
- You can start by creating and booting from a bootable Windows 10 USB Stick.
- After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
- Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
- Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.