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Malware in Popular CCleaner

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected.

The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.

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Personalize Windows 11 Start menu
Windows 11 is released and its adoption goes slower than Microsoft would like but nevertheless, it is slowly getting adopted, especially among new computers. Windows 11 has brought us a new modern look of OS but if you would like to personalize it a little more you can. Follow the guide on various things that you can change inside Windows 11.

windows 11 desktop iconsPersonalize list of recently added apps, opened items, folders

The recommended section that shows recently added apps and recently open items can be turned off and hidden now to be shown. In order to do this follow these steps:
  1. Open Windows Settings by pressing WINDOWS + I
  2. Click on personalization in the sidebar
  3. Click on START and go through the options
  4. Turn OFF switch beside recently accessed files
  5. Additionally, you can also change which folders appear on the Start menu.

Remove apps or change app order on the Start Menu

To remove application not to be shown in the Start menu at all follow this simple guide:
  1. Right-click on app
  2. Choose unpin
  3. To place the application on Start click on All Apps, right-click on the app and choose Pin to Start
  4. To drag and rearrange apps, simply click on them and drag them to the new place.

Change the Start Menu location

When Windows 11 was first released Start Menu could only be located in the middle of the screen but thanks to plenty of backlash from users now it is possible to move it on a more traditional left side.
  1. Press WINDOWS + I to open the settings app
  2. Click on Personalization
  3. Look for taskbar behaviors
  4. Inside taskbar behaviors look for Taskbar alignment
  5. Change alignment to left

Change the Start Menu color

In order to change the color of the Start Menu follow the next steps:
  1. Open Settings app
  2. Go to personalization settings
  3. Go to Colors
  4. Switch to custom
  5. Under accent color pick a color you like or make your custom one.
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Guide for Removing SMSFromBrowser Malware

What is SMSFromBrowser

SMSFromBrowser is a Browser Extension developed by MindSpark. This extension usually comes bundled up with other software or via online advertising. Allegedly this extension allows you to send SMS messages from your computer, however, all it does is point you to other websites that offer this service. While active this extension monitors your browsing behavior, it records your website visits, clicks, links, and sometimes even private information, in order to use this data to better serve additional ads. During your browsing sessions, you may encounter additional unwanted ads, sponsored links, and sometimes even pop-up ads. Several anti-virus scanners have detected this extension as a potentially unwanted extension / Browser Hijacker, and due to its privacy mining behavior, it is not recommended to keep it on your computer.

Browser hijackers (sometimes referred to as hijackware) are a kind of malicious software that modifies web browser settings without the computer owner’s knowledge or permission. These hijacks appear to be increasing at an astonishing rate around the world, and they could be actually nefarious and sometimes harmful too. Browser hijackers are capable of doing more than just modifying homepages. These are typically used to force hits to a specific site, manipulating web traffic to generate ad revenue. Though it might seem naive, these tools are made by vicious people who always try to take advantage of you, so that they can easily make money from your naive and distraction. As soon as the program attacks your laptop or computer, it starts to mess things up a whole lot that slows your system down to a crawl. In the worst-case scenario, you will be forced to deal with serious malware threats as well.

Indications of browser hijack

There are many signs of web browser hijacking: 1. home page is changed 2. your browser is constantly being redirected to porn sites 3. the default online search engine and the default browser settings are altered 4. discover new toolbars that you simply didn’t add 5. you notice numerous ads pop up on the browsers or computer screen 6. your browser gets sluggish, buggy crashes very often 7. you can’t go to specific sites such as homepages of anti-malware software.

How it infects your personal computer

A browser hijacker can be installed on your computer or laptop when you visit an infected site, click on an e-mail attachment, or download something from a file-sharing website. They can be included with toolbars, BHO, add-ons, plug-ins, or browser extensions. Some internet browser hijackers spread in user’s PC by using a deceptive software distribution technique known as “bundling” (often through freeware and shareware). A good example of a notorious browser hijacker is the most recent Chinese malware known as “Fireball”, which has attacked 250 million PCs worldwide. It acts as a hijacker but could be turned into a fully functioning malware downloader afterward. Browser hijackers could interrupt the user’s web surfing experience greatly, keep track of the websites visited by users and steal financial information, cause difficulty in connecting to the web, and eventually create stability problems, making applications and computers freeze.

Removal

Some types of browser hijackers can be effortlessly removed from your PC by deleting malicious applications or any other recently added freeware. Many times, it could be a tough job to discover and get rid of the malicious program because the associated file will be running as part of the operating system process. And there’s no denying the very fact that manual repairs and removal methods can be a difficult job for an amateur computer user. Also, there are several risks associated with fiddling around with the pc registry files. Browser hijackers could be effectively removed by installing and running an anti-malware application on the affected computer. To remove any browser hijacker from your PC, you can download the following professional malware removal program – Safebytes Anti-Malware. And utilize a system optimizer, such as Safebytes Anti-Malware, to erase all associated files in the registry and repair browser problems. All malware is detrimental and the degree of the damage may vary greatly according to the type of infection. Certain malware types alter web browser settings by adding a proxy server or modify the computer’s DNS configuration settings. In such cases, you will be unable to visit some or all internet sites, and thus unable to download or install the required security software to eliminate the infection. If you’re reading this article, odds are you’re stuck with a virus infection that is preventing you to download or install the Safebytes Anti-Malware program on your system. Follow the instructions below to get rid of the malware by alternative methods.

Install the anti-virus in Safe Mode

If the malware is set to run automatically when Microsoft Windows starts, entering Safe Mode could very well block the attempt. Just bare minimum required programs and services are loaded whenever you boot your PC into Safe Mode. To start your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, follow the instructions below. 1) Tap the F8 key continuously as soon as your PC boots, however, before the large Windows logo shows up. This would invoke the “Advanced Boot Options” menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once this mode loads, you should have an internet connection. Now, get the malware removal application you need by using the web browser. To install the program, follow the guidelines in the installation wizard. 4) Right after the software is installed, let the diagnostic scan run to eliminate trojans and other malware automatically. Use an alternate internet browser to download an antivirus application Some malware only targets specific web browsers. If this sounds like your situation, employ another browser as it might circumvent the virus. The best way to avoid this problem is to opt for an internet browser that is known for its security measures. Firefox has built-in Phishing and Malware Protection to help keep you secure online.

Create a bootable USB anti-virus drive

Another option is to store and run an antivirus software program completely from a Flash drive. To run anti-malware from a flash drive, follow these simple steps: 1) On a virus-free PC, download and install Safebytes Anti-Malware. 2) Insert the pen drive on the same PC. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file extension. 4) Choose the USB flash drive as the destination for saving the software file. Follow the directions to complete the installation process. 5) Now, transfer the thumb drive to the infected computer system. 6) Double click the Safebytes Anti-malware icon on the pen drive to run the application. 7) Press the “Scan” button to run a full computer scan and remove malware automatically.

Benefits and Features of SafeBytes Anti-Malware

These days, an anti-malware tool can protect your computer or laptop from various types of internet threats. But wait, how to select the best one amongst plenty of malware protection applications that are available on the market? You may be aware, there are several anti-malware companies and products for you to consider. Some of them are good, some are ok types, and some will ruin your PC themselves! You need to be very careful not to select the wrong application, particularly if you purchase a premium application. When it comes to commercial antimalware tool options, many people opt for well-known brands, like SafeBytes, and they are quite happy with it. SafeBytes can be described as a powerful, real-time anti-malware application that is created to assist the average computer end user in safeguarding their computer from malicious internet threats. Through its cutting-edge technology, this software will help you protect your PC against infections caused by various kinds of malware and other threats, including spyware, adware, computer viruses, worms, trojan horses, keyloggers, ransomware, and potentially unwanted program (PUPs).

SafeBytes has excellent features when compared to various other anti-malware programs. A few of them are given as below:

Real-time Active Protection: SafeBytes gives you round-the-clock protection for your personal computer limiting malware attacks instantly. They are extremely effective in screening and removing various threats because they’re continuously revised with new updates and alerts. Robust, Anti-malware Protection: Safebytes is made on the best virus engine within the industry. These engines will detect and get rid of threats even during the early stages of a malware outbreak. Internet Security: SafeBytes inspects the hyperlinks present on a webpage for possible threats and informs you if the website is safe to visit or not, through its unique safety rating system. Low CPU Usage: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. Since it uses minimum computer resources, this application leaves the computer power exactly where it belongs to: with you actually. 24/7 Online Tech Support: You may get absolutely free 24/7 technical support from their computer experts on any product queries or computer security concerns. SafeBytes will keep your personal computer safe from the latest malware threats automatically with almost no input needed from you again. Once you have downloaded and installed this software, you will no longer have to bother about malware or any other security concerns. You will get the best all-around protection for the money you pay on SafeBytes anti-malware subscription, there isn’t any doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SMSFromBrowser without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by SMSFromBrowser
Files: %ALLUSERSPROFILE%MicrosoftWindowsStart MenuProgramsSMSfromBrowser %ALLUSERSPROFILE%Start MenuProgramsSMSfromBrowser %LOCALAPPDATA%SMSfromBrowserTooltab %UserProfile%Local SettingsApplication DataSMSfromBrowserTooltab Registry: HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper ObjectsFFE35078-94B2-4FC0-990D-BF8289BC25E4 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionexplorerBrowser Helper ObjectsFFE35078-94B2-4FC0-990D-BF8289BC25E4 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects3188EEFD-9259-445D-8CCD-B99D6296AD1A HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats3188EEFD-9259-445D-8CCD-B99D6296AD1A HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettingsFFE35078-94B2-4FC0-990D-BF8289BC25E4 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettingsB1D7EA4A-79CA-454E-897F-F5A052E467F6 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettings3188EEFD-9259-445D-8CCD-B99D6296AD1A HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: 3188EEFD-9259-445D-8CCD-B99D6296AD1A HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: B1D7EA4A-79CA-454E-897F-F5A052E467F6 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: FFE35078-94B2-4FC0-990D-BF8289BC25E4 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbar, value: B1D7EA4A-79CA-454E-897F-F5A052E467F6 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingSMSfromBrowser_RASMANCS HKEY_CURRENT_USERSoftwareMicrosoftTracingSMSfromBrowser_RASMANCS HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingSMSfromBrowser_RASAPI32 HKEY_CURRENT_USERSoftwareMicrosoftTracingSMSfromBrowser_RASAPI32 HKEY_CURRENT_USERSoftwareAppDataLowHKEY_CURRENT_USERSoftwareSMSfromBrowser_f7 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragesmsfrombrowser.dl.myway.com HKEY_CURRENT_USERSoftwareSMSfromBrowser HKEY_LOCAL_MACHINEHKEY_CURRENT_USERSoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstaller
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How to Fix the Waol.exe Error

Waol.exe Error - What is it?

Waol.exe is an executable file located in a subfolder of "C:\Program Files" - usually C:\Program Files\America Online 9.0a. Waol.exe is not a core file but it is an important part of AOL (American Online) utilities. It ensures the AOL programs run smoothly on your system. The Waol.exe error occurs when the AOL program fails to execute and run properly. The error message is displayed in the following format:

“Waol.exe has encountered a problem and needs to close. We are sorry for the inconvenience.’

Solution

Restoro box imageError Causes

Waol.exe error typically occurs when this executable file gets infected by a virus, Trojan, adware, or spyware. When this happens the file location also changes. Therefore the best way to verify if your PC is under attack by malicious software is to check the Waol.exe file location on your PC. If the file is found in some other location instead of its correct disk location, then you must immediately fix this error before the damage sets it. Malicious software like viruses and spyware are notorious for slowing down PC performance and besides they give access to hackers to break into your system and manipulate your confidential and private data saved on your PC. This exposes you to serious privacy errors and data security dangers including identity thefts, cybercrime, and data breaches. Furthermore, viruses can also corrupt the computer’s registry and lead to system failure and crashes.

Further Information and Manual Repair

To resolve Waol.exe error many PC users seek an antivirus. Though this also helps resolve the issue but you should know that an antivirus has certain limitations. It is known to slow down the system speed and will only remove viruses from your PC. This means if the virus has affected the registry of your PC, it will not resolve that, and to repair your registry you may then have to download a registry cleaner separately on your system thereby reducing the PC speed even more. To ensure all kinds of malware are removed and registry issues resolved along with system speed optimization, it is recommended to download Restoro. This is an advanced, innovative, and multi-functional PC repair tool deployed with a variety of powerful utilities. These include a registry cleaner and a system optimizer. It is safe, efficient, user-friendly, and compatible with all Windows versions including Vista, XP, Windows 7, 8, 8.1, and 10. The antivirus feature embedded inside this software detects scans and removes all malicious programs infecting your PC immediately. It resolves all your system’s privacy issues and makes sure that your system is inaccessible to hackers. Besides this, the registry cleaner removes files cluttering and damaging the registry and also restores it. With the help of the system stability detector, it detects errors causing PC slowdowns and resolves them too thereby boosting the speed of your PC dramatically. To resolve Waol.exe error right away, click here to download Restoro today.
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Error 0x8007002C - 0x4001E, installation failed in the SECOND_BOOT phase
Recently, a lot of users reported getting several error messages when they upgraded their Windows 10 computers. One of these error messages users encountered during a Windows 10 upgrade is the Error 0x8007002C-0x4001E. if you are one of the users who is facing this error, read on as this post will help you fix it. When you encounter this error, you will see the following error message on your screen:
“We couldn’t install Windows 10 We’ve set your PC back to the way it was before you started installing Windows 10 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase with an error during PRE_OOBE operation.”
To resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error, here are some suggestions that might help.

Option 1 – Try flushing the SoftwareDistribution and Catroot2 folders

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After flushing the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Select the Keep your files option

You can also select the option to perform an in-place upgrade and opt for the “Keep my files” option during an installation as it might make the process a lot smoother and if you need to perform a clean install, you can do so once the setup is completed.

Option 3 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 4 – Try to run Microsoft’s online troubleshooter

Aside from the Windows Update Troubleshooter, you can also run the online troubleshooter of Microsoft as it can help you with Windows 10 upgrade errors.

Option 5 – Perform a clean install

If none of the options worked, you can try to clean install Windows 10. Just make sure that you have the ISO from the official Microsoft Website and then a bootable USB drive to install Windows 10 again. Take note that this will delete all the data from your drive where Windows 10 was installed previously.
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USB Keeps Connecting and Disconnecting
External hard drives have become essential these days as they tend to be very useful to many users. They are usually used for storing system images like system backups, Windows installation media, or for personal use. However, if you are not able to utilize your external drivers for some reason then that could be a huge problem. One of the common issues with hard drives is when your USB device or external hard drive just keeps connecting and disconnecting. This kind of issue could be caused by a faulty USB port, some issues with the USB drivers, your computer’s Power Options, corrupted or damaged system files, and many other factors. The connecting and disconnecting issue with USB devices and external hard drives isn’t really new and has been experienced by many users for years now. Although this issue has somewhat decreased in Windows 10, there are still some users who encounter it every now and then. Worry not though for there are fixes that you can try to resolve the problem. Refer to the following straightforward solutions to resolve the issue with your USB device or external hard drive.

Option 1 – Plug your external device on a different port

If your USB device keeps on connecting and disconnecting then the first thing you can do is to try connecting it to a different port. This will help you isolate the problem. In some cases, the port where the USB is connected can be malfunctioning or obsolete so you need to check that possibility by plugging your USB device into a different USB port.

Option 2 – Update or reinstall your USB drivers

As mentioned earlier, the problem could be due to some issues with the USB drivers. It could be that it has to be updated or you need to reinstall it. To do that, follow these steps:
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
You also have the option to update the motherboard and the USB driver from the manufacturer’s official website.

Option 3 – Try turning on the USB External drive

There are times when your system turns off some drives in order to conserve your computer’s power, etc. as a result, the driver that’s required to run your external hard drive properly ends up getting disabled. To fix this, you can prevent your system from turning off your external USB drive by following these steps:
  • You need to make sure that the external drive is connected to your system first.
  • Next, go to the Start Menu and type “device manager” in the field, and click on the appropriate result to open the Device Manager.
  • After opening the Device Manager, expand the category of the Universal Serial Bus controllers.
  • Then double click on your USB Mass Storage device and take note that the name might be different on your system.
  • Now go to the Power Management tab and uncheck the checkbox for the “Allow the computer to turn off this device to save power” option and click OK to save the changes made.

Option 4 – Turn off USB Selective Suspend

Another thing you can try is to turn off USB Selective Suspend especially when the issue has something to do with the Power Options. There are certain systems that are configured to disable USB devices after some time which could be the root cause of the problem. Thus, you need to turn off USB Selective Suspend. Here’s how you can do it:
  • In the Start Menu, search for “control panel” and open the related search result.
  • Then go to Power Options and click on the “Change plan settings” option.
  • Next, select “Change advanced power settings” and look for the USB settings and then expand it.
  • From there, you will see the USB Selective Suspend setting. Disable it and click OK.
  • Now restart your computer and check if it resolves the problem or not.

Option 5 – Format your drive

  • To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
  • Next, right-click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterward.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right-click on the drive volume and select initialize disk.
  • Next, select the correct partition type and proceed.
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Windows is stuck on signing out screen
As you know, each time you log out of your Windows 10 computer, it will take you to the login screen where you can switch users or log back in. But there are instances where Windows 10 remains stuck on the signing out screen, along with a blue spinning circle and all you can see is the process of your computer signing out, however, it does not progress and only gets stuck there. Thus, in this post, you will be guided on how you can resolve such an issue on your Windows 10 computer. So if you are one of the users who experience the same problem, there are several fixes you can check out if your computer is stuck on the signing out screen with a blue spinning circle. You can try to force shutdown your computer or troubleshoot the problem in a Clean Boot State. You could also try to check the status of the User Profile Service or repair User Profile, as well as run System Restore. For more details, refer to each one of the suggestions provided below. But before you troubleshoot the problem, make sure that you are logged in to your computer as an administrator.

Option 1 – Try to force shutdown your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.
  • First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
  • After that, plug out and plug in your computer and automatically turn it on.
  • Once done, check if the issue is now fixed or not.

Option 2 – Put your computer in a Clean Boot State

It is possible that some third-party application is causing your computer to get stuck in the signing out screen. So you can try putting your computer in a Clean Boot State and see if it fixes the problem.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer is in a Clean Boot State, you should now be able to sign out or sign in without any problem.

Option 3 – Try checking the status of the User Profile Service

If forcing your computer to shut down or putting your computer in a Clean Boot State didn’t fix the problem, you can try to check the status of the User Profile Service since it is the one responsible for loading and unloading user profiles. Thus, if this service is disabled or stopped, you will no longer be able to sign out or sign in successfully.
  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Services Manager.
  • From there, look for the User Profile Service and make sure that its Startup Type is set to Automatic and that its status is “Started”.
  • Once done, exit the Services Manager and see if the issue is resolved.

Option 4 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
  • Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
  • Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
  • You should know which of the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
  • After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
  • Exit the Registry Editor and restart your computer to apply the changes made and then check if it fixed the problem or not.

Option 5 – Run System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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How to remove AnytimeAstrology

AnytimeAstrology is a browser extension for Google Chrome developed by Mindspark Inc. When installed, this extension will change your default new tab page to a custom search provider called MyWay (search.myway.com).

While browsing the internet with this extension installed, you will see additional ads through your browsing sessions, including but not limited to Sponsored Content, Injected Ads and Pop-up Ads.

While AnytimeAstrology is active it will monitor your browsing habits, recording website visits, clicked links, viewed products, etc. This information is later sent back to Mindspark Ad network servers where it is used to better target additional injected ads into your web pages.

Several anti-virus applications have marked this extension as a Browser Hijacker and it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijackers (also known as hijackware) are a kind of malicious software that modifies web browser configuration settings without the computer owner’s knowledge or approval. These hijacks are raising at an alarming rate globally, and it can be actually nefarious and often harmful too. Browser hijackers could do more than just changing homepages. In most cases, hijackers are created for the benefit of online hackers usually through income generation that comes from forced ad clicks and site visits. While it might seem harmless, these tools are made by malicious people who always try to take advantage of you, so that they can earn money from your naive and distraction. Browser hijackers can also permit other vicious programs without your knowledge to further damage your computer.

Key symptoms that your browser has been hijacked

The following are some symptoms that indicate you’ve been hijacked: 1. your homepage has been reset to some unfamiliar site 2. your browser is constantly being redirected to porn sites 3. default internet search engine is modified 4. you find unwanted new toolbars added 5. you observe a lot of pop-up ads on your screen 6. your browser has become unstable or starts running slowly 7. you can’t visit certain websites such as homepages of antivirus software.

How browser hijacker finds its way to your computer

Browser hijackers could use drive-by downloads or file-sharing websites or perhaps an e-mail attachment in order to reach a targeted computer. They could also come from add-on software, also referred to as browser helper objects (BHO), web browser extensions or toolbars. Browser hijackers sneak into your computer along with free software downloads that you unwittingly install along with the original. An example of some well known browser hijacker includes Conduit, Anyprotect, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, but the names are constantly changing. The existence of any browser hijacker on your computer might considerably diminish the web browsing experience, monitor your internet activities that result in serious privacy issues, produce system stability issues and ultimately cause your PC to slowdown or to an almost unusable condition.

The best ways to remove a browser hijacker

Some hijackers can be simply removed by deleting the free software they came with or by eliminating any extension you have recently added to your system. The sad thing is, the majority of the software applications used to hijack a internet browser are deliberately built to be hard to eliminate or detect. Novice computer users should never attempt for the manual form of removal methods, since it calls for thorough computer knowledge to carry out repairs on the computer registry and HOSTS file. Installing and running anti-malware application on the affected system will automatically erase browser hijackers and other unwanted applications. SafeBytes Anti-Malware could counter persistent hijackers and give you proactive computer protection against all kinds of malware. Together with the anti-virus tool, a system optimizer, such as SafeBytes’s Total System Care, could help you in removing all linked files and modifications in the registry automatically.

How to Get rid of Malware that is Blocking Websites or Preventing Downloads

Malware could potentially cause a great deal of damage to your PC. Some malware sits in between the computer and the internet connection and blocks some or all websites that you really want to visit. It might also prevent you from adding anything to your PC, especially anti-malware software. If you’re reading this article, you may have got affected by a virus that prevents you from installing a security software like Safebytes Anti-Malware. Follow the instructions below to get rid of malware through alternate methods.

Eliminate malware in Safe Mode

If the malware is set to run immediately when Windows starts, entering safe mode could very well block the attempt. Just the minimum required programs and services are loaded when you start your PC in Safe Mode. To launch your Windows XP, Vista or 7 computer in Safe Mode with Networking, do as instructed below. 1) At power-on/startup, press the F8 key in 1-second intervals. This will invoke the Advanced Boot Options menu. 2) Select Safe Mode with Networking using arrow keys and press ENTER. 3) Once this mode loads, you will have an internet connection. Now, use your internet browser normally and navigate to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) As soon as the software program is installed, allow the scan run to eliminate trojans and other threats automatically.

Use an alternate web browser to download an antivirus application

Some malware mainly targets particular internet browsers. If this is your case, make use of another browser as it might circumvent the computer virus. If you suspect that your Internet Explorer happens to be hijacked by a virus or otherwise compromised by online hackers, the best plan of action is to switch to a different browser such as Mozilla Firefox, Google Chrome, or Apple Safari to download your favorite security application – Safebytes Anti-Malware.

Make a bootable USB anti-virus drive

To successfully eliminate the malware, you will need to approach the problem of running antivirus program on the affected PC from a different angle. Follow these steps to employ a USB flash drive to fix your infected PC. 1) Download the anti-malware program on a virus-free PC. 2) Insert the pen drive on the same system. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has an .exe file extension. 4) When asked, select the location of the USB drive as the place where you want to put the software files. Follow the onscreen instructions to finish the installation. 5) Remove the pen drive. You can now use this portable antivirus on the affected computer. 6) Double-click the antivirus program EXE file on the thumb drive. 7) Run Full System Scan to detect and clean-up up all types of malware.

Protect Your Computer Against Viruses and Malware With SafeBytes Anti-Malware

Would you like to download the best anti-malware software program for your desktop? There are numerous applications in the market that comes in free and paid versions for Microsoft Windows computers. Some are good ones, some are ok types, while some are simply just bogus anti-malware software which will damage your personal computer themselves! You must pick one that is dependable, practical and has a strong reputation for its malware protection. On the list of recommended software programs is SafeBytes AntiMalware. SafeBytes has a really good history of excellent service, and customers appear to be very happy with it. SafeBytes antimalware is a highly effective and easy-to-use protection tool which is created for users of all levels of IT literacy. Through its cutting-edge technology, this software will help you protect your PC against infections brought on by different kinds of malware and similar threats, including adware, spyware, computer viruses, worms, trojan horses, keyloggers, potentially unwanted program (PUPs), and ransomware.

There are plenty of amazing features you will get with this security product. Listed below are some of the great features included in the application.

World-class AntiMalware Protection: This deep-cleaning antimalware program goes much deeper than most antivirus tools to clean out your computer system. Its critically acclaimed virus engine detects and disables hard to remove malware that conceals deep within your personal computer. Active Protection: SafeBytes delivers complete and real-time security for your computer system. They are highly effective in screening and removing numerous threats since they’re continuously improved with new updates and alerts. Safe Web Browsing: Through its unique safety ranking, SafeBytes tells you whether a site is safe or not to visit it. This will ensure that you’re always certain of your online safety when browsing the web. Faster Scanning: SafeBytes’s virus scan engine is among the fastest and most efficient within the industry. It's targeted scanning considerably increases the catch rate for malware that is embedded in various PC files. Lightweight Application: SafeBytes is a lightweight application. It consume a really small amount of processing power as it works in the background so you’re free to use your Windows-based PC the way you really want. 24/7 Premium Support: You can get absolutely free 24/7 technical support from their IT experts on any product queries or PC security concerns. SafeBytes has created a fantastic anti-malware solution to help you conquer the latest malware threats and virus attacks. You can be sure that your computer system will be protected in real-time as soon as you put this software to use. So if you are searching for the best anti-malware subscription for your Windows-based PC, we suggest the SafeBytes Anti-Malware application.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually get rid of AnytimeAstrology without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of web browser plug-ins, going to the browser’s AddOn/Extension manager and removing it. You will most probably also want to totally reset your browser to its default configuration settings. Finally, examine your hard disk for all of the following and clean your computer registry manually to get rid of leftover application entries after uninstallation. Please remember that this is for professional users only and may be difficult, with wrong file removal leading to additional system errors. Additionally, some malicious programs have the capability to defend against its removal. You are urged to do this procedure in Windows Safe Mode.
Folders: C:\USERS\username\APPDATA\LOCAL\AnytimeAstrologyTooltab C:\Users\username\AppData\Local\Google\Chrome\User Data\Default\Extensions\bdcnkkhncapfcngcjkmfkikanomkgnmb\
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The Ins and Outs of Windows 11’s Gaming Performance

Wondering if upgrading to Windows 11 will boost your gaming experience? We can’t give you a straightforward answer, sadly. But we can take you through the tweaks you can expect if you have all the right requirements and help you make a final decision.

Is Windows 11 good for gaming?

Essentially, the answer to this question is yes. Microsoft has definitely added a bunch of enhancements and features to its latest OS to give gamers the best possible experience. However, you have to keep in mind that this may not work out smoothly for every single user.

Whether you’ll be able to fully take advantage of the Windows 11 gaming features really depends on your setup. As expected, Windows 11 has more demanding system requirements than its predecessor.

So, unless your hardware can run the new OS comfortably, you might not be able to make the most of all these gaming perks. In that case, we recommend you first upgrade your hardware and then make the switch. Be prepared to be a little surprised by a few other interesting changes in comparison to Windows 10, though!

For some of the new gaming features to work, it’ll also be necessary for you to have an NVMe SSD and an HDR-compatible monitor. So let’s take a look at 4 big improvements you can expect if your setup is compatible.

Gaming enhancements on Windows 11

1. Enjoy faster loading speed with DirectStorage

For this powerful feature to work, you need a compatible graphics card and, as stated before, an NVMe SSD. It’s also important for your GPU to support the DirectX 12 graphics API at least. And since we’re on that subject, you’ll be happy to know that Windows 11 has also introduced a new version of the API called DirectX 12 Ultimate. 

Now, what does DirectStorage do? It’s a new feature designed to make full use of the speedy storage of NVMe SSDs. It also transfers game data directly onto the graphics card, lightening the load on your CPU. Normally the CPU would have to decompress the data first, but DirectStorage helps bypass this. That’s how loading times are reduced and games run more smoothly.

2. Fully immerse yourself through Game Mode

Windows 11’s Game Mode is certainly a welcomed addition. When you turn on Game Mode, usage of background apps that aren’t essential to your game is reduced. This results in the game you’re running becoming a priority process. This way, it uses your hardware and system resources to the max. Ultimately, the Game Mode means less lag and higher frame rates so you can play undisturbed and fully enjoy your gaming session.

3. Vibrant visual experience thanks to AutoHDR

For this one you’ll absolutely need an HDR-compatible monitor. Basically, HDR (High Dynamic Range) means a wider range of contrasts and colors that can be displayed on a monitor.

Windows 10 has an HDR feature, but you have to turn it on and off manually (“Use HDR”). Plus, users have reported that, if left on, it results in an unappealing appearance of content other than movies and games. 

Windows 11 fixes that problem with its AutoHDR feature. Toggling it results in the system automatically adjusting the color contrast, balance and brightness based on what you’re currently looking at. For gamers, this means vivid imagery in every single game, resulting in a supreme visual experience. You can check out Microsoft’s own video showcasing the power of AutoHDR.

Aside from AutoHDR, another way Windows 11 improves the visual aspect is through its support for refresh rates of up to 360Hz.

4. Xbox Game Pass & Game Bar

It’s no secret that Microsoft wants to integrate Windows and Xbox. We’ve seen some attempts with Windows 10, but they’re pretty wonky compared to the new OS.

Windows 11’s built-in Xbox Game Bar enables quite a few options all gamers desire. You can take screenshots and videos of your game and send them, for starters. Furthermore, you can use it to see audio settings and monitor your PC’s performance without having to leave the game or open the Task Manager.

Microsoft Windows 11's Game Bar
Source

Widgets are also a really cool part of the Game Bar. You can choose from a wide variety of widgets, such as Xbox Achievements, Spotify, Gallery, Xbox Social and more. 

Moreover, the Xbox Game Pass has been streamlined on Windows 11. Game Pass is a subscription service that unlocks hundreds of awesome games and supports cloud streaming. Do keep in mind that the games are only unlocked for a certain period of time, as the selection rotates once in a while.

What can you do for a better gaming experience?

Windows 11 does offer tweaks that require zero input from you. However, there are a few things you can do manually to get even more out of your new OS while gaming.

  • Turn off enhanced pointer precision. Most games enhance precision by default, so having this feature on might interfere with that.
  • Make sure to select your high performance graphics card for each game. Go to Settings > Gaming > Game Mode and tap ‘Graphics’ from the ‘Related settings’ menu. Find the game you want to adjust, click on ‘Options’ and choose your high performance graphics card to be the default setting. While there, you can also turn on ‘Hardware-accelerated GPU scheduling’ at the top.
  • Disable unnecessary apps and programs. As long as they aren’t essential to running your game, they might take up valuable system resources, so disable them to make space for your gaming requirements.
  • Check for pending updates and install them. It’s well-known that out-of-date software causes bugs, latency and crashes. The same goes for your GPU drivers.
  • Use the High-performance power plan (Control Panel > Power Options > Additional plans) to maximize the use of resources for the best possible performance.

Summary

Windows 11 has done quite a bit for avid gamers. We hope your setup is compatible with all these new features and you can experience these enhancements ASAP!

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Fixing the We can’t find a USB flash drive
One of the preferred ways to upgrade Windows 10 is by creating a bootable USB drive. However, you might change your mind when you encounter an error during the Windows 10 Setup that says, “We can’t find a USB flash drive”. Worry not for this error can be fixed using some suggestions that will be provided in this post. The funning thing about this error in Windows setup is that the computer says it’s not there when it’s clearly there. To fix this problem, you need to check if the USB device is accessible on your computer or you can also try a different USB device. In addition, you could check if there are any issues with both the USB 3.0 and USB 2.0 ports as it could be the reason why you’re getting the error or fix the bad sectors in the USB drive as well as see if the USB drive is set as the primary drive.

Option 1 – Try to check if the USB is accessible on your PC

The first thing you can do to resolve the problem is to check if you can access your USB device from your computer. All you have to do is open File Explorer and check if the USB device is listed there or not.

Option 2 – Try to connect a different USB device

The next thing you can do to fix the error is to try connecting a different USB device, specifically the one that has more significant storage space. You also have to make sure that it’s working on a different PC.

Option 3 – Fix any issues with the USB 3.0 and 2.0 ports

Although the USB 3.0 ports are compatible with the USB 2.0 ports, it does not necessarily mean that there wouldn’t be any problem when you use them which is why it’s best to fix any issues in them or better yet, use a compatible drive.

Option 4 – Try to fix the bad sectors in the USB drive via CHKDSK

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. To use it, follow the steps below.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]
Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.

Option 5 – Try checking if the USB is set as the primary drive

You might also want to check if the USB drive is set as the primary drive because if it is, then it won’t appear on the list. It could also be that the USB drive has a primary disk in it. To undo it, you need to use the DISKPART utility.
  • In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • Next, execute the “diskpart” command to initiate the DISKPART utility.
  • After that, type the “list disk” command and tap Enter to display the list of disks on the computer. You have to take note of the drive number or letter of the concerned USB drive.
  • Once done, type the “select disk <X>” command where X is the drive letter or number and tap Enter.
  • Then execute the “list partition” command to see the list of all the partitions in your computer. It should be listed as 0, 1, or 2. 0 is the primary partition.
  • Now type the “select partition 0” command and tap Enter and then type “delete partition” to delete the selected partition.
  • You can do the same to the other partitions as well and when you’re done, execute the format command to turn the USB drive into a standard one.
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Fix Mfplat.dll missing on Windows 10
Recently, a number of users reported that they were not able to run PLEX and other similar streaming services ever since a Windows Update was automatically installed in the system. The error in these streaming services has something to do with a missing Mfplat.dll DLL file from the Windows Media Feature Pack. On the other hand, some users also reported that the mfplat.dll error occurred on several games as well which used the Media Feature Pack. Usually, the mfplat.dll error is caused by the missing Media Feature Pack in Windows 10. Although most of the time the Media Feature Pack is installed by the application that needs it or through Windows Update automatically, there are just certain installers that do not have it. It could be that the Media Playback service was disabled by a particular Windows Update. Aside from that, the error might be because your computer is using Windows 10 N – a Windows 10 version that does not include the Media Feature Pack by default. Whatever the cause may be, you can troubleshoot the problem with the help of the options given below. But before you go on, keep in mind that downloading the missing DLL file and copying it to the folder of the program where you encounter the error won’t really help and will only make things even more complicated.

Option 1 – Install the Media Feature Pack for Windows 10 N version

As mentioned, the Windows 10 N version does not come with Windows Media Player. Meaning to say, the Media Feature Pack is also not installed by default or won’t be updated by the Windows Update component. So if you are not quite sure what Windows 10 version you currently have installed, refer to these steps:
  • Tap the Windows key + S and then type “about” in the search box.
  • From the search results, click on the “About your PC” to open the About tab of the Settings app.
  • Afterward, scroll down to the Windows specifications and check your Windows version under Edition.
Note: If you’ve determined that your computer is using the Windows 10 N version, you need to install the appropriate Media Feature Pack for your computer. How? Refer to the steps below:
  • Click this link to download and install the Media Feature Pack from Microsoft’s official website.
  • Upon installation, select the edition you want to install using the drop-down menu and then click on Confirm. Take note that there are few reasons why you’d want to install the older version since most streaming services like PLEX and most games usually require version 1803.
  • After that, wait until the request is validated. The download should begin in a few minutes automatically.
  • Once the download is completed, open the installation executable file and follow the next on-screen instructions to install the Media Feature Pack on your computer.
  • Restart your computer. After your computer has rebooted, open the application where you’re getting the mfplat.dll missing error and then check if the problem is now fixed.

Option 2 – Enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
  • Next, click on Yes if a User Account Control prompt pops up.
  • After opening Command Prompt, copy and paste the following command and hit Enter to execute it:
dism /online /enable-feature /featurename:MediaPlayback
  • Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 3 – Try extracting a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.
  • Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
  • After that, open the windows.old folder and then go to the syswow64 folder.
  • Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C: windows syswow64.
  • Restart your computer and check if the error is now resolved or not.
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