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T-Mobile Hack, 40 Million and more Impacted

T-MobileHacker group recently came up with claims that they have stolen data from 100 million T-Mobile customers. T-Mobile has responded with confirmation it has been compromised and that over 40 million records were stolen, among them are not just present customers, but anyone who has applied for T-Mobile service as well as past accounts.

What has been stolen?

Report from T-Mobile states that stolen records included first and last name, date of birth, social security number, driver’s license & ID information. The company said that it has “no indication that the data contained in the stolen files included any customer financial information, credit card information, debit or other payment information.” Not really a reassuring statement meaning that they really do not know, but even if the statement is true, already stolen information is as much if even not more damaging and devastating as payment information.

What T-Mobile is planning to do now?

It is stated that the hole used for the hack has been addressed and closed so no more data can be stolen.

Considering people that had their personal information compromised, T-Mobile said it is planning to reach out to them and offer them two years of free identity protection through McAfee’s ID Theft Protection Service.

Additionally, T-Mobile recommends postpaid customers change their PIN by going online into their T-Mobile account or calling T-Mobile customer service by dialing 611 on their phone. The company also recommends a feature called Account Takeover Protection that prevents unauthorized individuals from stealing a phone number and porting it out of T-Mobile.

Finally, the company will publish a website “for one-stop information and solutions to help customers take steps to further protect themselves.”

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How To Speed Up PC Startup
Hello and welcome to How To Speed Up PC Startup where we will explore how to make your PC boot-up system faster. When your computer gets older, you'll see a decrease in your PC's load time. This can be very annoying and frustrating, especially if you're not accustomed to exercising patience. Your computer's boot time does not need to be sluggish, even if it's old. While there are reasons why your computer is acting up and giving you the 'slow' sign, there are ways that you can optimize how fast your PC starts up at the beginning. Once you start speeding things up, you’ll never look back!

Start With your BIOS

You may need to tweak your PC’s start-up menu. Since the majority of issues encountered on your PC might not be related to the software running in the back end, you can focus on your computer's hardware. The ideal way to speed up your PC startup is to access your computer's BIOS when booting up. This can be accessed by holding the DEL key or whichever button is used to tap into your BIOS. You can change where your computer boots from. You can opt to put your hard disk right at the top which would elude searching for CDs and other storage media devices when your PC starts up.

Tweak Startup Programs

There are many programs that execute when your computer starts up. These programs normally run in the back end. Most times back-end programs are unnecessary and do not contribute to the productivity or performance of your computer when in use. Instead of allowing these programs to execute when your PC boots up, why not disable them?  By deactivating these programs, you'll be reducing the amount of CPU usage which will accelerate your PC performance. Additionally, there are some installed programs that you never use. Instead of leaving these programs to occupy needed space on your computer system, you can uninstall these to create more room on your computer. This actually increases your PC startup speed.

Put Malware on a Leash

Malware and spyware can cause problems for your start-up. A slow computer is an indication that your computer is plagued by malware. This affects your computer's boot time and whether or not it'll startup as quickly as you intend it to. If your computer gives you the 'virus alert', you need to download an antivirus program that will be able to eradicate all virus threats. Be mindful of where you download antivirus programs since many of them are viruses or have viruses attached to them. Some viruses are tough on your computer. This means that if an antivirus works for your best friend, it may not work for you. Since malware differs in functions and the havoc they cause, it's best to know what you're up against by doing research.

Clean Your Registry

You should also clean out your registry. The fewer unused registry keys you have lying around on your computer, the faster your computer will go. Getting a good registry cleaner from a clean source can help tremendously, but be careful; registry cleaners have the potential to be very dangerous so make sure you backup everything on your computer and only download registry cleaners from a reliable source. By implementing the above tips, you'll see quick improvements when using your computer.
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Hard drive shows wrong free space
If you are using your computer and you notice that Hard drive shows high space utilization even if you only have a few applications installed on your computer, then you’ve come to the right place as this post will guide you on what you can do to sort this problem. Upon noticing the odd state of your hard drive and you check the actual volume that’s occupied by the apps in your drive and you see that they are not really occupying a lot of space. This kind of issue could indicate that your hard drive is not showing the correct value for the free storage space of the drive-in your Windows 10 computer. This kind of problem could be passed off as a system bug, however, it could also be a serious problem. In fact, as you are aware, there are hidden folders and files in your computer that could be occupying space and since most of them are associated with system applications, you might not realize it unless you thoroughly check the folders.

The most common causes of the issue are as follows:

  1. The system information folder might be utilizing a lot of space. If you wonder where the information for the system restore points is stored, they are stored in the system information folder which in turn is stored in the drive as a hidden file.
  2. An issue with system maintenance could cause the problem.
  3. Malware or some other software might have created an undetectable hidden file.
  4. Space could be occupied by the trashbin folder.
  5. These hidden files could occupy significant space in the folder, thus slowing down the system and impacting its performance. If you face this issue, try our suggestions and see if they help you.
  6. Run ChkDsk
  7. Clear all Junk files
  8. Reduce the space occupied by the system restore points
  9. Run the System Maintenance troubleshooter

Option 1 – Run CHKDSK utility to check the drive for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. To use it, follow the steps below.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]
Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.

Option 2 – Try to delete the temporary files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.
  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
  • Next, find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space: 
    • Windows Upgrade Log Files
    • The system created Windows Error Reporting Files
    • Thumbnails
    • Temporary Internet Files
    • Previous Windows Installation Files
    • Delivery Optimisation Files
    • DirectX Shader Cache
  • Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
  • Now go to the “Free Up Space Now” section and click the Clean Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix the error.

Option 3 – Try to reduce the space occupied by the system restore points

In case you don’t know, system restore points actually occupy a significant space in your computer which is stored in the System Information folder. Thus, you need to check the size of this folder and unhide the folders and files and then click on the folder. The size of the folder should be displayed in the right pane of the window. To fix the storage space problem, you could delete all the old System Restore Points as well as Previous versions of files or you could also restrict the disk usage of the System Restore points.

Option 4 – Try to run the System Maintenance troubleshooter

The problem could also be caused by the System Maintenance and to fix it, you have to run the System Maintenance troubleshooter by following these steps:
  • In the Windows Search bar, type “control panel” and double click on Control Panel from the search results.
  • Next, go to this path: Control PanelAll Control Panel ItemsTroubleshootingSystem and Security.
  • After that, click on the System Maintenance troubleshooter to run it.
  • Once the process is completed, restart your computer.
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A Quick Guide to Fixing JavaScript Void 0 Error

JavaScript Void 0 Error - What is it?

JavaScript is a computer programming language used to make a website work smoothly with the internet. It helps to display visual effects, animations, and other web page functions. You may come across the JavaScript Void (0) error message when there is a problem in loading JavaScript from a web page or the internet browser.

Error Causes

JavaScript Void (0) error is triggered by multiple reasons such as:
  • It can be due to a simple random Windows application glitch.
  • You are visiting an unsafe website that contains malware
  • JavaScript’s web browser implementation  is broken due to poor program installation
  • Active X controls, Java applets, and active scripting, the key components of JavaScript are disabled
  • Registry issues like invalid or misconfigured registry keys

Further Information and Manual Repair

For JavaScript Void (0) error-free web surfing, it is advisable to repair the issue without any delays. Let’s take a look at different methods to resolve this error on your system.

Cause: Simple Random Glitch

Solution: If the cause for the JavaScript Void 0 error is a simple glitch, then it is advisable to restart your system and then run the program again.

Cause: JavaScript’s web browser implementation is broken

Solution: If you experience the JavaScript Void 0 error message after the installation of the new browser on your system, then poor installation of the program or program conflict is most likely to be the deep-rooted cause of this error code. To resolve it, uninstall the program and undo the recent changes.

Cause: Active X controls, Java applets, and active scripting, the key components of JavaScript are disabled

Solution: You should know that components including Active X controls, Java applets, and active scripting are all essential to JavaScript in order to make your browsers run properly. If these are disabled, you may come across the JavaScript Void (0). To fix it open your browser and select the Tools tab. Then click the options button and select content. Here check the ‘enable JavaScript’ check box and click Ok to enable these components.

Cause:  Registry Issues

Solution: If after performing all the solutions discussed above, you still come across JavaScript Void (0) error code, then you should know that the problem is bigger than what you expected. It triggers registry issues. Either the cause of the error is misconfigured or invalid registry keys. To reconfigure the registry keys setting may be a challenging task and complex if you are not a computer programmer.
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How to Fix Socket Error 10013

Socket Error 10013 - What is it?

Socket error 10013 is an error code that often pops on the screen when you try to access the server. This error code restricts your permission to access. It shows that your permission request was denied. The error message is displayed in the following format:
“Socket.error: [Errno 10013] an attempt was made to access a socket in a way forbidden by its access permissions”

Solution

Restoro box imageError Causes

Narrowing down a particular reason for the cause of socket error 10013 is difficult, typically because this error code can be generated due to several reasons. Here are some of the common reasons for its occurrence on your PC:
  • High-security set up- Firewall or an antivirus program
  • Too many functions tied to the same driver confuses the socket
  • Outdated drivers
  • Malware
The good news is that the socket error 10013 is not fatal. However, it is advisable to fix and resolve the issue to avoid inconvenience.

Further Information and Manual Repair

Here are some of the best, quickest and easiest methods to work around the problem and resolve socket error 10013 without any hassle or delay.

Method 1 - Turn off Firewall

Believe it or not, a high level of internet security measures like Firewalls and anti-virus programs are a common cause of socket error 10013. Firewalls are made to protect a computer from harmful connections but sometimes it may also restrict server connections, considering them as a threat to your system security. Due to this, permission access is adamantly denied. To resolve this issue on your PC, the best way to go about is to turn off your Firewall or any other anti-virus programs installed on your system. Once you turn off these programs, try accessing the server again. The majority of the time the issue is resolved by carrying this step. Nonetheless, if the error still persists, try the methods given below.

Method 2 - Check the Permissions section of the Firewall Program

Another way to resolve this is to check the permission section of the Firewall program and check for the server. If the server is not listed, contact the Internet Service Provider (ISP) and ask for help in adding the server to the list.

Method 3 - Update Drivers

The outdated driver may sometimes be the reason for the socket error 10013.  The socket may no longer use the drivers installed on your PC which is why permission to access the server is not granted. When this is the reason, try updating the drivers to resolve. For new drivers, visit the software manufacturers’ website, download, and install.

Method 4 - Scan for Viruses and Malware

Another alternative is to scan for viruses and malware. Sometimes the cause for the error is a viral infection. Therefore, remove them to resolve. The best way is to download Restoro. This is a user-friendly and next-generation PC Fixer embedded with 6 scanners including a powerful anti-virus. It scans your entire PC and removes all types of viruses including malware, adware, spyware, and Trojans in seconds. Click here to download Restoro.
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A Quick Guide to Fixing Error 577

Error 577 - What is it?

This is a typical system error code. It stops your ability to run or load programs on your PC. The error message is displayed in the following format:
‘Windows cannot verify the digital signature for this file.
A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.’

Solution

Restoro box imageError Causes

Error 577 may be triggered due to several reasons. However, the most common causes of this error include:
  • Device Driver Conflicts
  • Hardware Malfunction
  • Viral Infection
  • Windows Registry Corruption or Damage
  • Software File Corruption or Damage
Error 577 can prove to be fatal if the underlying causes are related to viral infection or registry corruption.

Further Information and Manual Repair

To resolve error 577 on your PC, you don’t have to hire a professional and spend hundreds of dollars on repair. The process for fixing this error is simple and easy. Here are some of the best and efficient methods to repair error 577 - no technical expertise is required.

Method 1 - Check and Update Device Drivers

If the problem is triggered by the outdated or corrupted driver for the device reporting the error then it is advisable to update the driver. To do this, first, uninstall the corrupted driver and then reinstall the latest version. For this simply click the start menu, go to the control panel and then click Performance and Maintenance, and then System. In the new window, you will then see a tab called Hardware and the Device Manager. Double click on the device whose driver you need to uninstall. Click on the properties window with a tab marked driver. Then click on the driver you want to uninstall. To activate changes reboot your PC. Now reinstall the latest and updated version of the driver uninstalled using the Plug and Play feature.

Method 2 - Scan For Viruses

System error codes like 577 can also pop up if your PC is infected by viruses. Viruses enter through phishing emails and downloadable files from unreliable websites. If the reason for error 577 is a viral infection, then simply install a powerful antivirus, run it to scan your entire PC. Remove all the viruses and malicious programs immediately to resolve. If the issue still persists, then try method 3.

Method 3 - Repair the Registry

Sometimes registry corruption can be the underlying cause for error 577. The registry is the part that saves all activities performed on the system. It stores both important and unnecessary files like junk files, cookies, and bad registry entries. If these files are not removed from the registry frequently, they accumulate and corrupt the registry which then generates system error codes. To resolve and repair the registry in seconds, simply download Restoro. This is a user-friendly PC Repair Tool embedded with a registry cleaner. It wipes away all unnecessary files corrupting the registry and repairs it. Click here to download Restoro.
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Completely Uninstall and Remove Flash
Google Chrome, Microsoft Edge, Mozilla Firefox are some of the leading browsers commonly used these days and they all include an embedded copy of the Adobe Flash Player. So if you are running a Windows 10 PC then you can have up to 4 copies of Adobe Flash Player; one for Microsoft Edge, one for Internet Explorer, one for Opera, one for Firefox. You might also experience cases wherein two flash players are simultaneously running, i.e. one installed in Chrome as a single plug-in and another one installed in Windows, trying to parse the data. And in such cases, you might consider removing or uninstalling one of the versions of Adobe Flash Player. If you do, then you’ve come to the right place as this post will guide you in disabling the embedded Adobe Flash Player in Windows 10. Before you get started in removing the Adobe Flash Player in Internet Explorer & Microsoft Edge browser, you need to sign in with your administrative account even if don’t use it or set it as the default browser. After you’ve signed in to your administrative account, follow the steps below. Step 1: Open your browser, if you are using Edge then open it. Step 2: After opening your browser, go to its Settings and select Advanced Settings. Step 3: Next, Move the slider against the “Use Adobe Flash Player” option to off. Step 4: After that, open File Explorer and navigate to this address, “C:/Windows/servicingPackages” and from there, check on the following entries:
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  • Adobe-Flash-For-Windows-WOW64-Package~31bf3856ad364e35~amd64….(version number of the Flash player #)
  • Adobe-Flash-For-Windows-onecoreuap-Package~31bf3856ad364e35~amd64…(version number of the Flash Player)
Step 5: Take note of all the listed package names of Adobe Flash Player and tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor. Step 6: Next, right-click on the three keys which have the name of the packages you listed and select “Permissions” one after the other. Step 7: Then check “Allow” to enable full control for the Administrators account and click OK to save the changes made. Step 8: Select the three keys one after the other and select Visibility DWORD located on the right side and then right-click on Visibility and change the Value data from 2 to 1. Step 9: Go over the same procedures again for the other keys. Once you’ve completed then you should now be able to remove packages using the DISM tool. Step 10: Simply open an elevated Command Prompt and execute the following commands:
  • dism /online /remove-package /packagename:Adobe-Flash-For-Windows-Package~31bf3856ad364e35~amd64-10.0.17134.1
  • dism /online /remove-package /packagename:Adobe-Flash-For-Windows-WOW64-Package~31bf3856ad364e35~amd64-10.0.17134.1
  • dism /online /remove-package /packagename:Adobe-Flash-For-Windows-onecoreuap-Package~31bf3856ad364e35~amd64-10.0.17134.1
Keep in mind that the numbers at the end could be different on your computer due to the difference of version number so you have to use the numbers on your system. After that, reboot your computer.
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Fix Downloader.dll Not Found Error in Windows
Stumbling upon downloader.dll not found error is not pleasant to experience, usually, it means that desired application can not be started. There could be several reasons why this error happens from user mistakes, corrupted files, bad installation, and even bad RAM memory. Whatever the reason might be solutions provided are the same for all and offer a fix to this issue. it is advisable to follow provided solutions from start to finish not skipping any one of them since they are tailored to address the simplest solutions and issues and move toward more complicated ones.
  1. Reinstall application

    If you are receiving Downloader.dll not found when trying to run just a single certain application, reinstall the application, there is the possibility that the application has somehow corrupted downloader.dll during the installation process. Reinstalling might fix the problem.
  2. Run SFC scan

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  3. Update device driver

    If previous steps have not provided results, go to device manager and visually check is there a device with an exclamation or other sign next to it, if there is, right-click on it and choose update driver.
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Mouse automatically scrolls up or down
Microsoft has implemented a number of small features in Windows 10 to enhance user productivity. These features make a difference in the overall experience and productivity of users. However, there are times that instead of helping users, these small feature causes some issues instead which causes the computer to function in an unusual way. One of the issues caused by these features is where the Mouse automatically scrolls up or down even without any user intervention. This can get really annoying especially when you’re doing an important task on your computer. So if this bug takes place repeatedly, it can make your computer unusable. If you are currently facing this problem, worry not for this post will guide you on what to do to fix the mouse auto-scrolling issue in your Windows 10 computer. Use the options provided below to fix the mouse auto-scrolling issue.

Option 1 – Try to toggle the appropriate Mouse 10 setting

  • Tap the Win + I keys to open the Settings app.
  • After that, navigate to Devices > Mouse.
  • From there, toggle the “Scroll inactive windows when I hover over them” setting to off.
  • Now restart your computer and see if the issue is resolved.

Option 2 – Try to uninstall the installed Windows Updates recently

The mouse issue might have something to do with a recent update you have installed on your computer. It is possible that there are some recently installed updates that have messed up some settings in your computer. Thus, you can try to uninstall this recent Windows Update to try and fix the problem. Not that the best way to do this is in Safe Mode.
  • Boot your computer into Safe Mode first.
  • Once your computer has restarted, tap the Win + I keys to open the Settings app.
  • Next, click on Update and Security, and from the left side menu column, select Windows Update.
  • After that, select the “View installed update history” option on the right-side column.
  • Then click on Uninstall Updates. This will open a window where you’ll see the list of all the installed updates on your computer.
  • Select the update you want to uninstall and click on the Uninstall button located in the lower-right corner of the window.

Option 3 – Try to run System Restore

You might have made some adjustments in your computer’s settings that caused the issue with the mouse. You can undo those changes using System Restore.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and then check if your mouse is now back to its normal state.
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Fix Windows 11 not using the whole RAM
It has been reported that there are systems out there with Windows 11 operating systems that do not use the whole RAM memory installed in the system. If by any chance you are one of the unfortunate users that has encountered this issue, fear not, we have a solution for you.

RAM memoryRun the Windows Memory Diagnostic tool

  1. Press ⊞ WINDOWS + S to open the search menu
  2. Type in Windows Memory Diagnostic tool
  3. Click on the found app
  4. Select Restart now and check for problems
  5. Wait for the tool to finish
Memory Diagnostic tool is a built-in tool in Windows, it was designed to automatically find and repair memory issues and should be your first step toward resolving this issue.

Check page file

  1. Press ⊞ WINDOWS + S to open the search menu
  2. Type in View advanced system settings
  3. Click on the search result
  4. Click on settings under performance
  5. Click on the Advanced tab
  6. Click on Change under Virtual memory
  7. Uncheck the box for Automatically manage paging file size for all drives
  8. Then select the drive and check the No paging file option
  9. Click on Set
  10. Repeat for all drives on the system
  11. Reboot the system for changes to take effect
If after reboot system still does not see and use whole available RAM, repeat this process and turn back ON paging. After you are done move to the next solution.

Modify usable RAM

  1. Press ⊞ WINDOWS + S to open the search menu
  2. Type in System configuration
  3. Click on the search result
  4. Go to the Boot tab and click on Advanced options
  5. Check the box for Maximum memory
  6. Enter the installed RAM on your system in the field box and click on OK
  7. Confirm once again on the OK and close the System configuration window
  8. Restart the system
If the provided solution has not worked, uncheck the Maximum memory checkbox and save the changes. Move to the next solution.

Change and modify the registry

  1. Press ⊞ WINDOWS + R to open the run menu
  2. Type in Regedit and press the OK button or hit ENTER
  3. Click on YES if prompted by UAC
  4. Locate the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory
  5. On the right side find and double click on the ClearPageFileAtShutdown DWORD
  6. Enter 1 under Value data and click on OK to save the changes
  7. Close the registry and reboot the system

Enable memory remapping inside BIOS

In order to do this fix, you will need to enter BIOS on your system. How entering BIOS is different from system to system depending on your manufacturer, especially if it is a laptop this step you will have to do alone. Go to your motherboard manufacturer or laptop manufacturer and see how to enter BIOS.
  1. Enter BIOS (80% of the time this can be done by pressing DEL or F12 while the system is turned ON)
  2. Locate System Agent Configuration option
  3. Select Memory Remap Feature and Enable it
Your BIOS might be different from ours and you might not have the System Agent Configuration option, in this case, go through the setting and try to locate Memory Remap Feature. If this feature is missing as well move to the next step.

Rearrange RAM modules on the motherboard

Sometimes RAM memory cannot be slotted properly or just purely switching them in slots can solve the issue. Take RAM out, clean memory slots, clean motherboard connectors for them, and place them back in a different order. If by any chance none of the methods worked, then the issue might be in the hardware itself, either memory banks themselves, motherboard, power supply, etc. If this is sadly the case, you will have to locate the issue and replace the faulty part. If you are not technical enough for this adventure, the best solution is to take a PC to a computer repair shop.
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Windows won’t go Sleep, Legacy Kernel Caller
If the display of your Windows 10 computer turns on all of a sudden no matter how put it to sleep over and over again, it always wakes up, read on as this post will guide you in resolving this peculiar issue. In case you don’t know, the Windows 10 computer Sleep state is made in such a way that if it’s really important, it wakes up. You may have configured this kind of behavior or there could be some hardware component that’s interrupting its Sleep state. Thus, this post will give you some troubleshooting tips to fix the Sleep state issue caused by the Legacy Kernel Caller. The Legacy Kernel Caller points to the external hardware that’s causing your Windows 10 to wake up even when it’s in a Sleep state. Step 1: Find out what’s keeping your computer from going to sleep. To figure out what really is keeping your computer from going to sleep, you can execute the “powercfg –requests” command instead of checking the power configuration of your computer. This command will look for requests from applications and drivers that prevent the computer from turning off the display or from going to sleep. To execute the command, simply open Command Prompt and type “powercfg –requests” and hit Enter. After that, you will see part of the result that looks like this:
“SYSTEM [DRIVER] USB AUDIO DEVICE An audio stream is currently in use [DRIVER] Legacy Kernel Caller.”
Step 2: The next thing you have to do is remove all the external hardware connected to your computer. In this step, you have to disconnect external hardware from your computer. Based on reports from users who experienced the same issue, the “TV card” is the culprit so make sure you remove that one. Once you’ve removed it, open Command Prompt and run the “powercfg –requests” command again and you’ll see that the “Legacy Kernel Caller” will no longer be on the list. In addition, your computer will get into its regular sleep mode once the hardware is removed. Once you do that, the driver gets hung and won’t release the power request despite being used. Step 3: Try using the request override option The powercfg command also offers a request override option which allows users to disable the requests from applications and services to wake the computer from sleep mode. To run this command, simply open Command Prompt with admin privileges. After you open Command Prompt, type the following command and hit Enter to disable requests from applications and services that causes the computer to wake from sleep state.
Powercfg -requestsoverride Driver "Legacy Kernel Caller" System
Step 4: Check the streaming and media applications You also have to check if your computer is running an audio or video service in the background. In such cases, your computer won’t be able to go to sleep mode if these services are running in the background. You might have noticed that when you play a video or audio, your computer never goes to sleep. And if you have put it to sleep in between watching the video, then it’s probably why your computer is waking up. Thus, you have to stop these services. Step 5: Check the devices that can wake your computer If you didn’t see the Legacy Kernel Caller in the result after you execute the ”powercfg –requests” command, then you can try to execute the following command instead.
powercfg –devicequery wake_armed
After you enter this command, it will give you a list of all the devices that can wake your computer. So if there is anything other than the mouse, keyboard, touchpad, you have to check the power configuration of that device. To do that, go to the Device Manager and disable the device’s “Allow this device to wake the computer” option in its Properties Step 6: Check the Sleep Advanced Settings
  • Click on the Windows key and type “control panel” in the field and select the related search result.
  • Next, select the Security and Maintenance option and click on the Power Options.
  • After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
  • Now click on the Change advanced power settings button and a new window will appear.
  • Then look for the “Sleep” option and expand it. Make sure that the “Allow hybrid sleep” option is on.
  • Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.
On the other hand, you could also run the Power Troubleshooter to resolve the Sleep state issue. This built-in troubleshooter will automatically fix any power-related issues in your computer.
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