Excluding a folder from Windows Defender scan

If you are running the Windows Update service but decided to stop it but you encountered an error message instead that says, “The Windows Update service could not be stopped”, read on as this post will help you fix the problem. This kind of error appears when you use the Command Prompt to stop the Windows Update service, especially if you are using cmd without admin privileges. A lot of users reported that they were not able to disable the automatic Windows Update in Windows 10 using Command Prompt. The command used to stop the Windows Update service is the “net stop wuauserv” command. However, when some users executed this command, they got the error message. So if you are one of these users that can’t stop the Windows Update Service via Command Prompt, you can try to fix that using PID as well as checking the Service dependencies. For more details, follow the given options below.

Option 1 – Try to stop the Windows Update service via PID

In case you don’t know, each running service or process has its own unique ID or PID and you can find it in the Task Manager. You can use it to stop the Windows Update service. How? Refer to these steps:

• Tap the Ctrl + Shift + Esc keys to open the Task Manager.
• Next, go to the Services tab and look for the service named “wuauserv” and get its PID.
• After that, type “cmd” in the Windows Start search and right-click on Command Prompt from the search results and then select the “Run as administrator” option.
• After opening Command Prompt with admin privileges, execute this command: taskkill /f /pid <PID>

Note: You need to replace “<PID>” with the PID of the “wuauserv” service. For instance, the PID is 6676, then this is how the command should be “taskkill /f /pid 6676”.

• After you execute the command, you will this message on your screen, “SUCCESS: The process with PID 6676 has been terminated” which indicates that you have stopped the Windows Update service successfully.

Option 2 – Try to check the Service dependencies

Dependencies of a Windows Service in Windows 10 are when windows services depend on other services. Such is the case with the Windows Update service – it also depends on three different services such as the Remote Procedure Call or RPC service, DCOM Server Process Launcher, and the RPC Endpoint Mapper. Meaning to say, if two of these services are not working as expected, then the dependant service will also be affected. This could be the reason why the Windows Update service could not start.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter to open Windows Services.
• From the list of Services, look for the following services:
  • Remote Procedure Call (RPC) Service
  • DCOM Server Process Launcher
  • RPC Endpoint Mapper
• After you find these services, double click on each one of them and check whether the Startup type for all is set to Automatic and the Service status is set to Running or not.
• If the service status is not running, then click the Start button. Afterward, check if you can now run the Windows Update service.

The speed at which the CPU runs varies depending on any Windows laptop or desktop. And in case you don’t know, the CPU does not run at full speed all the time as it depends on how the operating system distributes the load so it works accordingly. However, there are instances when it runs at full speed especially if your Windows 10 computer is on a heavy workload. But if you find that even when your computer is already on a heavy workload and the CPU is still not running at full speed, then you need to look into this situation. To verify that your CPU’s speed, you can use any CPU stress test tool. This kind of issue is common on laptops compared to desktop computers since laptop runs on battery. The Intel Processor on laptops uses the Speed Stepping Technology which means that when you are doing some small tasks on your laptop, the processor’s speed is reduced. On the other hand, if this happens when you are using a heavy application, it can be due to a low charge on the laptop’s battery. Thus, Windows will try its best to keep the computer running for as long as possible by reducing the CPU speed or processor. But there are times when you are ready to sacrifice battery to make sure that the work gets done on time. To achieve that, here are some options you can check out.

Option 1 – Try setting the processor state to the maximum in Power Options

• Type “control” in the search box to view the classic Control Panel as well as the popular options.
• Next, click on Power Options > Change plan settings > Change advanced power settings.
• Then navigate to Processor power management > Maximum processor state.
• Now select 100% when it is on Battery and Plugged in.
• After that, expand the System cooling policy option and make sure to set it as Active to make sure that the battery won’t overheat.
• Finally, apply the changes made to all the profiles of the power management and restart your computer. This will ensure that your CPU will run at maximum power at all times.

Option 2 – Try to update or disable the Intel Power Management driver

The next option you can try is to update or disable the Intel Power Management driver. The Intel-powered computers have dedicated software that controls CPU speed and Fan speed when it needs to save battery. You can try disabling it temporarily and check if there are any changes with the CPU fan speed.

• First, restart your computer by holding the Shift key to boot your computer into Troubleshooting or Advanced mode.
• Next, go to Troubleshoot > Advanced Options > Command Prompt.
• Then change the directory to C:/Windows/System32/driver and then rename the file named “Intelppm” by entering the “ren intelppm.sys intelppm.sys.bak”.
• Now restart your computer.

Note: If you were not able to find the drivers in C:/Windows/System32/driver, check if they are available under C:/Drivers/IntelPPM. After that, the CPU speed should change now with the Intel driver missing from the system. And in case you want to enable it, simply follow the same steps given above and rename the file again.

Option 3 – Try disabling the IPPM using the Command Line or Registry Editor

• Command Prompt:
  • Tap the Win + R keys to open the Run dialog box and type “cmd” and tap Enter to open Command Prompt.
  • Next, type this command and hit Enter: sc config intelppm start= disabled
  • The “sc config” command you entered modifies the value of a service’s entries in the registry as well as in the Service Control Manager database.
• Registry Editor:
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesintelppm.
  • From there, double click on the intelppm and change the Start key value to
  • Now close the Registry Editor and reboot your computer.

Note: The steps given will make sure that the CPU will run at maximum power at all times.

Installing Windows Updates in your Windows 10 computer does not always go smoothly as there are instances when you could encounter some errors along the way. One of these errors is error code 0x80244022 –WU_E_PT_HTTP_STATUS_SERVICE_UNAVAIL HTTP 503. This kind of error can be encountered when you check, download or install any updates. At the time of writing, it isn’t known yet what the exact cause of this error is. However, there are some potential fixes you can check out to fix it. When this error occurs, you will see the following error message on your screen:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80244022).”

To fix error code 0x80244022, refer to the potential fixes provided below.

Option 1 – Disable the Proxy server

The first thing you can do is to try disabling the Proxy server as it might be the reason why you’re getting error 0x80244022 for Windows Updates. To disable the proxy server, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it. In addition, if you are also using a VPN, you can try to disable it as well.

Option 2 – Run the DISM tool

You can run the DISM tool as well to help fix the error code 0x80244022 during Windows Update. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Perform a System File Checker scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing error code 0x80244022 to appear when you try to update your Windows 10 computer. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Once done, restart your computer.

Option 4 – Try disabling the Firewall or antivirus program

Disabling the antivirus program or Firewall or any other security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 5 – Try resetting the Windows Update components

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
  • ren C:/Windows/System32/catroot2/Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 6 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update Error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

When your computer boots up or when it just woke up from sleep but it suddenly encounters a Blue Screen of Death error, saying, “HAL INITIALIZATION FAILED error with STOP CODE 0x0000005C”, then read on as this post will give you some fixes that might help in resolving the problem. You will see the following error message on your computer’s screen when this error pops up:

“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. If you’d like to know more, you can search online later for this error: HAL_INITIALIZATION_FAILED HAL INITIALIZATION FAILED 0x0000005C”

This kind of Blue Screen error indicates that there is a hardware or device driver problem in your PC. Aside from that, it also signifies that the initialization of the Hardware Abstraction Layer or HAL has failed. This happens only during the relatively short period that the Windows operating system is being initialized, specifically during phase 4 of Windows startup. What’s worse about this kind of Stop error is that it does not just go away after a computer reboot. You may have to boot your computer into Safe mode with Networking using the Advanced startup options which you can access by tapping the F2 or F8 key. Once you’ve accessed the Advanced startup options, follow the fixes prepared below.

Option 1 – Run CHKDSK command to repair hard disk errors

Running the Chkdsk utility could help you resolve the HAL INITIALIZATION FAILED error with STOP CODE 0x0000005C. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• The command you entered will scan the hard disk for any errors and will automatically fix it if it finds some issues. Wait for the process to be completed and then restart your computer.

Option 2 – Run the DISM tool

If the first option didn’t work, then running the Deployment Imaging and Servicing Management tool can help you resolve the HAL INITIALIZATION FAILED error as it will repair the Windows System Image as well as the Windows Component Store in Windows 10.

• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• Next, type in this command: DISM /Online /Cleanup-Image /RestoreHealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Update the Device drivers

• Tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
• Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 4 – Try removing any external hardware

You might also want to remove any connected devices and external hardware in your computer as it might help in fixing the BSOD error.

Option 5 – Disable Fast Start-up

If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the UNEXPECTED STORE EXCEPTION BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:

• Boot your PC into Safe Mode.
• Then tap the Win + R keys to open the Run dialog box.
• Next, type in “control” to open Control Panel.
• After that, select Hardware and Sound and click on Power Options.
• Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
• Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
• Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.

Option 6 – Disable your antivirus program

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 7 – Perform a Clean Boot

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the HAL INITIALIZATION FAILED error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

If you are trying to access a particular file on your Windows 10 computer either to open, rename or delete it, and you suddenly encounter an error stating, “Could not find this item. This is no longer located in [Path]. Verify the item’s location and try again”, read on for this post will help you out in resolving this issue. If you are able to find and view a file on your computer, you should have clear access to it. And since you are seeing an error message when you try to do something about this file, you are not able to do anything with the file. There are times when this error pops up with the files created by third-party services and that the file’s extension is not defined properly. On the other hand, there are also other obscure causes for this error. To fix it, here are some suggestions you can try.

Option 1 – Delete the file using Command Prompt

If you wish to delete the problematic file and weren’t to, you can use Command Prompt.

• In the Start menu, type in “Command Prompt” to search for it or you could also click the search button right next to the Start menu and then right-click on the related result and select the option “Run as administrator”.
• Once you’ve opened Command Prompt, copy and paste the command given below and tap Entre after you do so. You also have to make sure that you key in the correct path where the file is located as well as its name.

rd /s \?X:badfolderpath Note: In the command above, “X” is the placeholder letter so you must input the letter that corresponds to the drive’s letter where the file is located.

• After that, you will see the “Operation completed successfully” message on your screen. If you don’t, check if you’ve really inputted the correct location of the file or its name.

Option 2 – Use a Command Prompt tweak to rename the file

If you don’t want to delete the file and only want to rename it, you can apply some tweaks using the Command Prompt. Make sure to follow the steps carefully.

• In the Start menu, type in “Command Prompt” to search for it or you could also click the search button right next to the Start menu and then right-click on the related result and select the option “Run as administrator”.
• After opening Command Prompt, type in “cd” followed by the path where the file is located with this format – “C:\Folder1\Folder2\Folder3”. However, you have to omit the problematic file this time. To put it simply, the last folder in the command must be the folder where the file is located.
• After inputting the command, tap Enter on your keyboard and then use the set of commands given below. Note that each command is a new line so you need to tap Enter after copying each line.
  • DIR /A /X /P
  • RENAME (the current name of the problematic file) (a non-problematic name)
  • EXIT

Note: Make sure that you only input the current name and the new name separated by a space. You must not write the brackets in the command. If everything goes well, you will now be able to operate the file like you used to before.

Option 3 – Use Command Prompt to delete the file without any extension

This option applies to cases where the affected file does not have any viable extension which means that Windows does not really know what to do with it and it only displays the “Could not find this item. This is no longer located in [Path]. Verify the item’s location and try again” error message. It usually occurs with the files created by browser plugins that are mostly from Mozilla Firefox. To delete these kinds of files, here’s what you have to do:

• Follow the first two steps from the previous option above so you can navigate to the location of the file accurately just be careful in inputting the folders.
• Don’t forget to tap Enter right after each command and then use the next command below so you can delete the affected file which has no extension:

del *.*

• After you’re done, open the File Explorer and then check if the file is now deleted or not.

Option 4 – Try using another workaround without using Command Prompt

This option is a lot like a workaround but it definitely gets the job done for you. It’s ideal for you if you do not want to deal with Command Prompt and only want to do everything in a graphical environment. To get started, follow the steps below.

• Look for the affected file or folder on your PC using File Explorer. Once you found it, right-click on it and select the “Add to archive” option from the context menu.
• Once the archiving options window pops up, look for the “Delete files after archiving” option and make sure that you select it then click OK to start archiving the folder or file. After that, you should now notice the file no longer exists.
• After that, delete the archive file as well.

If you were trying to copy, move modify or delete a folder or a file in your computer but you’re not able to do so and encountered an error instead that says, “Could not find this item, This is no longer located in <path>, Verify the item’s location and try again”, then you’ve come to the right place as this post will guide you on how you can fix this error. You can encounter this error when you delete, rename, open or copy a certain file which is often created by third-party software and lacks important information like file format, and so on. Although you can see these files in File Explorer, you might not be able to perform some operations in them. To fix this problem, you need to check out the given suggestions below.

Option 1 – Try to rename the file via Command Prompt

If you were trying to rename the file but unable to do so, you can achieve that by executing a command in Command Prompt. Make sure to follow the steps carefully.

• Type in “Command Prompt” In the Start menu to search for it or you could also click the search button right next to the Start menu and then right-click on the related result and select the option “Run as administrator” to open Command Prompt with admin privileges.
• Next, type in “cd” followed by the path where the file is located with this format – “C:/Folder1/Folder2/Folder3”. However, you have to omit the problematic file this time. To put it simply, the last folder in the command must be the folder where the file is located.
• After inputting the command, press Enter on your keyboard and then use the set of commands given below. Note that each command is a new line so you need to tap Enter after copying each line.
  • DIR /A /X /P
  • RENAME (the current name of the problematic file) (a non-problematic name)
  • EXIT

Note: Make sure that you only input the current name and the new name separated by a space. You must not write the brackets in the command. If everything goes well, you will now be able to operate the file like you used to before.

Option 2 – Try to delete the file using Command Prompt

On the other hand, if you were trying to delete the file instead of renaming it, you can execute another command in Command Prompt.

• Open Command Prompt with admin privileges like what you did earlier.
• Once you’ve opened Command Prompt, copy and paste the command given below and tap Entre after you do so. You also have to make sure that you key in the correct path where the file is located as well as its name.

rd /s \?X:badfolderpath

Note: In the command above, “X” is the placeholder letter so you must input the letter that corresponds to the drive’s letter where the file is located.

• After that, you will see the “Operation completed successfully” message on your screen. If you don’t, check if you’ve really inputted the correct location of the file or its name.

Option 3 – Delete the file without any extension

If the file you were trying to delete does not have an extension, this means that Windows does not know what to do with this file which is why it’s throwing an error message. The best thing to do in such cases is to delete the file especially if it takes up a lot of memory. To delete these kinds of files, here’s what you have to do:

• Follow the first two steps from the previous option above so you can navigate to the location of the file accurately just be careful in inputting the folders.
• Don’t forget to tap Enter right after each command and then use the next command below so you can delete the affected file which has no extension:

del *.*

• After you’re done, open the File Explorer and then check if the file is now deleted or not.

If you encounter Error 0xc0000005 when you try to launch a program on your Windows 10 computer then this means that Windows was unable to process the files and the configuration correctly needed in order to run the program properly. You can encounter this kind of error with an installed program and even as the installer for a particular program. To fix this error, this post will provide you with some potential fixes that might help. Error 0xc0000005 occurs due to Access Violation which happens when a user tries to open a program and this error code may be accompanied by any of the following three error messages:

• The application was unable to start correctly
• Access violation Exception Error
• Windows Installation Error

To fix this error, you need to follow the given options below carefully but before you do that, you can try to use System Restore Point first to put your computer back to its previously known stable state.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

After performing System Restore check if Error 0xc0000005 is now fixed or not. If not, then make sure to use the options given below to resolve the problem.

Option 1 – Update or rollback drivers

If the System Restore didn’t work, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 2 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing Error 0xc0000005. SFC is a built-in command utility which helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Now restart your computer.

Option 3 – Run the Windows Memory Diagnostic tool

Since this error could be caused by some issues in the memory, you can try running the Windows Memory Diagnostic tool and see if it helps.

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 4 – Try recreating the Boot records

If your system files are infected and modified by some malware, then it’s no wonder why you’re getting Error 0xc0000005 since this error can also be due to malware. To fix this, you can try to recreate the boot records on your computer. How? Follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “cmd” in the field and hit Enter to open Command Prompt.
• After that, type in each one of the following commands below and hit Enter right after you input each one of them.
  • Del D:WindowsSystem32xOsload.exe
  • Del D:WindowsSystem32xNtKrnl.exe
  • Del D:WindowsSystem32Driversoem-drv64.sys
  • attrib c:bootbcd -h -r –s
  • ren c:bootbcd bcd.old
  • bootrec /rebuildbcd
• After you input the listed commands above, it will recreate all the files needed inside the boot record.

Option 5 – Try turning off Data Execution Prevention or DEP

You might want to turn off Data Execution Prevention or DEP if it could be the one that’s blocking your process to run a particular program. To disable DEP, refer to the steps below.

• Type “cmd” in the Start Search and then right-click on Command Prompt from the results and select Run as Administrator.
• After that, type the following command and hit Enter to disable DEP:

bcedit.exe /set {current} nx AlwaysOff

• Restart your computer.

Option 6 – Try to fix Registry

• Tap the Win + R keys to open the Run dialog box.
• Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, go to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWindows
• From there, double click on LoadAppInit_DLLs located at the right side of the panel and change its value from “0” to “1”.
• Now restart your computer.

Option 7 – Try checking RAM

You can also check RAM physically and see if it is in an operable condition. You might want to consider replacing it and see if it fixes the error.

Option 8 – Try to disable your antivirus program temporarily

Disabling the antivirus program or any security software installed in your computer might help in resolving the error since there is a good chance that it’s blocking the program from execution due to suspicious behavior. Just don’t forget to enable the antivirus program back again.

Option 9 – Troubleshot the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Error 0xc0000005. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 10 – Try resetting Windows 10

To fix this error, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files.

DirectX encountered unrecoverable error usually face gamers when they try to star certain game. In this guide, we will help you to get over it and solve the issue. Follow steps in this guide one after another since they go from most simple ones to complex ones so following is advised in order not to waste a ton of time and resources doing wrong tasks.

1. Check your game page and your DirectX

   The first and most common thing that can cause this type of error is when your installed DirectX is not the same version that the game requires. Check the game store page to see system requirements and write down which DirectX version it requires in order to run. Then press ⊞ WINDOWS + R to bring run dialog and type in it DXDIAG and press ENTER DX diagnostic window will pop up and at the bottom, you can find which DirectX version is installed on your system. If versions are different, install the required DirectX version and run the game.

2. Update or reinstall GPU drivers

   DirectX can get corrupted via bad driver update, in order to fix this, reinstall or update your Graphic drivers to the latest version from the official manufacturers' website.

3. Set custom scaling to 100

   Go into Windows settings and set custom Display scaling to a value of 100, sign out, and then sign back in.

4. Delete registry key

   Note that you should do this as the last option and be very careful since you can crash whole Windows in this way. Press ⊞ WINDOWS + R to open the run dialog and type RegEdit in it to open the registry editor. Find this key: ComputerHKEY_CLASSES_ROOTPROTOCOLSFiltertext/XML and delete it from the registry, you might want to do a backup of the registry first, just in case.

If you encounter an error message saying, “The connection was denied because the user account is not authorized for remote login” when you try to establish a remote connection, read on as this post will help you resolve the problem. This kind of error occurs when the targeted host does not allow you to access that system remotely. Based on the error, you are not authorized to log in remotely which means that you need to obtain the correct permission. There are several potential fixes you can try for this error. You can try to check the Remote Desktop Users group or add users to the Security group or check the Remote Desktop Service itself. Refer to the options provided below for more detailed instructions to fix the “The connection was denied because the user account is not authorized for remote login” error.

Option 1 – Try checking the Remote Desktop Users group

You can encounter this error when the Remote Desktop Users group does not have any permission for your user account that you are using to establish a remote connection. Thus, you need to make sure that your user account is a member of the Remote Desktop Users group. How? Refer to these steps:

• Tap the Win + R keys on your keyboard and then type “cmd” in the field and tap Enter or click OK to open Command Prompt.
• After opening Command Prompt, type the “lusrmgr.msc” command and tap Enter to execute it.
• Alternatively, you can also search for “lusrmgr.msc” in the Start Search and once you’ve opened it, select Users and then double click on your user name to open its Properties.
• From there, switch from the “General” tab to the “Member Of” tab.
• Next, if you can’t see any Remote Desktop Users group under the Administrator, you have to add it. To do that, just click on the Add button.
• After that, on the newly opened window, click on the Advanced and Find Now buttons, respectively.
• And in the Search results box, double click on Remote Desktop Users.
• Now click on the OK button to save the changes made and check if you can now connect to a remote host or not.

Option 2 – Try to add a user to the Security group

You can actually block or allow a user from logging on through the Remote Desktop Services. However, if you do not have the right setting, you won’t be able to use this functionality. Thus, you need to confirm this setting. To do that, follow the steps below.

• In the Start Search, type “secpol.msc” in the field and tap Enter to open the Local Security Policy panel.
• From there, go to User Rights Assignment.
• Next, look for a policy named “Allow log on through Remote Desktop Services” located on your right-hand side and then double click on it to open its Properties.
• If you were not able to find the Remote Desktop Users under Administrator, then you have to add it by simply clicking on the Add User or Group button.
• After that, enter “Remote Desktop Users” in the blank field and click the OK button to save the changes made.
• Now restart your computer and try connecting again to the remote host.

Option 3 – Try checking the Remote Desktop Users group

There is a service that’s supposed to be running and needs to be set up correctly for you to connect to the remote host. And so you need to ensure that this service is up and running. To do so, follow these steps:

• Tap the Win + R keys to launch the Run utility.
• Then type “services.msc” in the field and hit Enter or click OK to open the Services Manager.
• Next, look for the Remote Desktop Services and double click on it to open its Properties.
• After that, go to the “Log On” tab and select the “This account” option and then click on the Browse button.
• On the next screen that appears, look for the Advanced button and click on it and use the Find Now button to search.
• You will see “NETWORK SERVICE”. Double click on it and then save the changes you’ve made to the settings.
• Finally, restart your PC and see if the problem is now fixed.

What Is Installation Error 1628?

Installation Error 1628 is, as the name suggests, an installation error. When it occurs, a generic 1628 message is displayed to the user. When this message appears, it is either a problem with the install files or an issue with the InstallShield.

Solution

Error Causes

Installation Error 1628 is caused because every Windows-based program or application has been designed that such that it has to be installed on the computer for use. This installation process is important because it not only moves files to the appropriate location on one’s hard drive but also because the process creates registry entries in Windows System files. A vast majority of these programs and applications have a built-in tool that’s responsible for aptly performing this installation. This built-in tool is the InstallShield. This establishes that when this error occurs, it is either because of some unforeseen issue that occurred during the installation process or because of some problem with the InstallShield.

Further Information and Manual Repair

In order to keep this error from occurring in the future, some recommendations are outlined below.

• Check the installation disc and determine if there are any smudges, scratches, or fingerprints on it. If the system is unable to read data from the disc, Installation Error 1628 will be generated. In order to ensure that the Installation Disc is clean, use a microfiber cloth. Dampen it lightly with water and clean the disc. Wipe the inside of the disc lightly in an outward direction, making sure that it is not wiped in a circular pattern. Try to reinstall the application or program after cleaning the disc. The issue should be resolved. However, if it persists, some problems may be with the InstallShield.
• The alternative solution is to repair the InstallShield and the procedure goes as follows.

1. Stop InstallShield’s running process. It may have been crashed and simply needs to be restarted. Now access task manager. Press Ctrl+Alt+Del and the task manager will open. Now go to the processes tab and disable ‘idriver.exe’ and ‘msiexec.exe’ from here.
2. Now go to ‘C: Program Files/Common Files’. Here you will find the ‘InstallShield’ folder. Select ‘rename’ and modify the folder name to ‘InstallShield1’. Confirm rename and start the installation process again. Now Windows will try to re-install any InstallShield files one needs.
3. If the error persists after renaming the InstallShield folder, download the Windows Installer from Microsoft’s website. This file will determine whether or not your version is valid. Old versions often have bugs that cause problems. Your system is now ready to be used.