One of the most useful utilities on a Windows 10 computer is the Windows File Explorer. It is undeniably one of the File Managers out there full of features on all the platforms. However, it is not without its issues and one of the most common ones most users encounter is when you are trying to open a folder or a location on File Explorer and it displays a message saying, “Working on it…” as it tries to load the content of that location or folder. This kind of issue mainly occurs to computers that run on an HDD although that doesn’t mean that it can’t happen to other computers that run an SDD.
And so if the File Explorer on your Windows 10 computer keeps getting stuck on the “Working on it…” message along with a green animation bar moving very slowly while loading the contents of the folder, then it’s best if you follow the options given below to resolve this problem.
Option 1 – Try deleting the contents of the Automatic Destinations folder
Tap the Win + R keys on your keyboard to open the Run utility.
And then type “%AppData%MicrosoftWindowsRecentAutomaticDestinations” and hit Enter to open this location.
From there, select all the files and tap the Shift + Delete key combination.
After that, you will get a prompt that will ask you if you want to delete all the files permanently, just click on Yes. This will delete all the Quick Access cache.
Now check if you can now open a folder or a location without the “Working on it…” message.
Option 2 – Try to rebuild the Search Index
First, open the Indexing Options using the Search bar.
Next, click on the appropriate listing, e.g. Users folder.
After that, click on the Advanced button. This will open a mini-sized window and from there, go to the Index Settings tab.
Then click on the “Rebuild” option under the Troubleshooting section.
Now click on OK after the rebuilding is completed. This should rebuild the search index for all the files and thus, fix the File Explorer stuck on the “Working on it…” message.
Option 3 – Try to optimize the folder for General Items
You might also want to try optimizing the folder for General Items as it can help the File Explorer to load the contents faster.
Just right click on the folder that takes time to load the contents in it and is showing the “Working on it…” message.
After that, click on Properties to open the Properties mini window.
From there, go to the Customize tab and click on the drop-down menu to “Optimize this folder for” under the “What kind of folder do you want?” section and then select General Items.
Then check the checkbox with a label that says, “Also apply this template to all subfolders” and click on the OK button to save the changes.
Restart File Explorer and check if the problem is now fixed or not.
Option 4 – Try performing a System Restore
Running System Restore can also help you resolve whatever issue that’s causing the “Working on it…” message. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
Tap the Win + R keys to open the Run dialog box.
After that, type in “sysdm.cpl” in the field and tap Enter.
Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
This error 80070490 code may occur when you try to update your PC either through the Microsoft Update website or with a Windows update. The error message is displayed in the following format:
Error 80070490 (Element not found)
Solution
Error Causes
Error Code 80070490 is triggered because of a couple of reasons. It indicates the file CBS Manifest that is needed to install Windows update is corrupt or damaged.
CBS (Component Based Servicing) Manifest is the file that is used to help your computer recognize various components inside your PC.
Another reason for error occurrence is registry corruption.
If the registry that stores all the information and activities performed is not cleaned frequently, the obsolete files saved in the registry like the junk files, bad entries and cookies eventually accumulate and corrupt it thereby generating such error codes.
Further Information and Manual Repair
Here are some effective and proven methods that you can try by yourself to resolve error code 80070490 on your PC.
Method 1 - Use the System Update Readiness Tool
Download the System Update Readiness Tool from the Windows website and run it on your PC.
This tool is designed to detect and scan for abnormalities and inconsistencies that could be preventing and causing problems during the system update.
Once you have downloaded and scanned your PC, try to install the updates again. If the error still persists, try other methods illustrated below.
Method 2 - Repair Windows
Here are the steps that you need to follow to repair Windows:
First, close all programs and then reboot your PC. Insert the Windows DVD into the computer’s disk drive and wait for the setup to begin.
If for any reason, the setup doesn’t start automatically, then don’t worry simply click start, then type Drive: setup.exe in the search box. Please note, in the drive insert the letter of your computer’s DVD drive for example D:setup.exe.
Now in the programs list, click setup.exe And then click install now.
After that click ‘go online to obtain the latest updates for installation’, if you are asked for the Windows Product Key, then simply type it to proceed.
In the ‘Which kind of Installation do you want?’ option, click Upgrade.
When the Windows installation is complete, restart your PC and then run Windows update.
Method 3 - Clean the Registry
If the cause of error code 80070490 on your PC is related to registry corruption, then it is advisable to download Restoro. This is an advanced and easy-to-use PC Repair Tool embedded with a registry cleaner.
The registry cleaner scans your entire PC, removes all obsolete and unnecessary files corrupting the registry, and cleans it right away.
Click here to download Restoro to repair error code 80070490
The SearchUI.exe file is the one that manages the search feature of Cortana. However, a number of users have recently reported that this feature stops responding within minutes of booting their Windows 10 computer. This kind of problem could be caused by missing system files or some issues with the Cortana program itself. And so if the SearchUI.exe file is not responding, then you wouldn’t be able to use the search feature of Cortana. But worry not for this post will walk you through fixing this problem.
Before you troubleshoot the problem, you can try to restart your computer and see if it helps, if it doesn’t, then proceed to the given options below.
Option 1 – Try to run the Search and Indexing troubleshooter
You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.
Option 2 – Restart Cortana’s process in the Task Manager
Restarting Cortana’s process in the Task Manager could also help you resolve the problem. Refer to the steps given below to do so.
Tap the Ctrl + Alt + Del keys to open the Security options window.
From there, look for the Task Manager in the given list and open it.
Next, look for the process of Cortana and right-click on it, and then select the End Task option to end its process.
After that, the Cortana process will restart by itself and re-initialize.
Option 3 – Try resetting Cortana
Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
Restart your PC.
After your computer boots, launch Cortana again and check.
Option 4 – Try running the DISM tool
You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Upgrade problem. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
Open the Command Prompt with admin privileges.
Then type in the following commands and make sure to hit Enter right after you type each one of them:
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
exe /Online /Cleanup-image /Restorehealth
Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Option 5 – Try to reinstall Cortana
If none of the options given above works, you must consider reinstalling Cortana.
First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
Next, type the following command and hit Enter to execute it:
Restart your computer and check if Cortana is now able to connect.
Option 6 – Try troubleshooting the problem in a Clean Boot State
There are instances that some conflicting programs installed in your computer might be the one that’s causing some issues with Cortana or causing the SearchUI.exe process to stop. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
Log onto your PC as an administrator.
Type in MSConfig in the Start Search to open the System Configuration utility.
From there, go to the General tab and click “Selective startup”.
Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
Next, click the Services tab and select the “Hide All Microsoft Services” check box.
Click Disable all.
Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
In case you don’t know, the .Net Framework is a programming infrastructure introduced by Microsoft. You will need it to run on lots of services and applications. Note that most of the applications that require the .Net Framework are packed with their installation files which is why it will be installed automatically on your computer when you install an application. However, there are instances when you’ll get an error message saying, “The .NET Framework 4.7 is not supported on this operating system” while trying to install the .NET Framework as a standalone service.
The very reason why this error message appears is stated in the error message itself. Although the .Net Framework is supported on Windows 10, it is not actually compatible with some other Windows 10 versions. So it is most likely that you are seeing this error message because the .Net Framework in your computer is not compatible with the Windows 10 version you are running. Since that’s the case, you need to update Windows 10 to fix the problem.
Updating your Windows 10 computer is the only solution you can try to fix this problem. Thus, it is advised that you check for Windows Updates even if you are now using the latest version of Windows 10. And since the issue is caused by an incompatible operating system version, once you install the exact version of Windows 10 required by the .Net Framework, the problem will be fixed. Simply follow the steps given below to do so.
Step 1: Tap the Win + R keys to open the Run dialog box.
Step 2: After that, type in “winver” in the field and tap Enter.
Step 3: Next, your Windows 10 version should be given in the new window that appears. Take note that the number after the Version which is in the second line is your version number of Windows 10. And that the number must be 1507 or 1709. The first two digits in these numbers are the year while the second two represent the month when the update was released. So if you are running a 1709 version, this means that the Windows 10 version you are using was released in September 2017.
Step 4: The next thing you have to do is to make sure that you have the Windows 10 version that’s compatible with the .Net Framework. To verify, you need to click here and click on the System Requirements.
After opening the link, take a look at the Supported Operating System section where it says, “Windows 10 Anniversary Update” and “Windows 10 Creators Update”. Since there are users who are not familiar with the version numbers related to both the Anniversary and Creators updates, refer to the list given below.
November Update (1511)
Anniversary Update (14393)
Creators Update (1703)
Fall Creators Update (1709)
Spring Creators Update (1803)
As you can see, the Creators Update has version 1703 while the Anniversary Update has version number 14393 so if you are using a version lower than the 14393 version then it’s no wonder you aren’t able to install the .Net Framework 4.7 on your Windows 10 PC. Now all that’s left to do is to update your Windows 10 version and make sure that you will be updating it to the latest version available and then try installing the .Net Framework again.
The network driver error is a not serious Windows issue. It happens from time to time and luckily it can be solved with a little effort and in a short time period. Today in this article we will explore the most common solutions for driver malfunction for Network adapter inside Windows 10. If you have this particular problem, go from step 1 to the last step since all steps are meant to go from simplest to the most complex.
All of that being said let us fix your Network driver issue.
Check to see if the cable is plugged in and not malfunctioned
The first common issue of the network now working can be cable malfunction or bad contact in your network adapter or in HUB/SWITCH. There are various tools to check the quality and working order of cable but you could also make sure that it is not a cable issue by trying connection with the correct working cable. If the network is restored with another cable then change the malfunctioning cable and your issue is resolved if the problem persists move to the next step.
Check if Windows troubleshooter will resolve the issue
Righ-click on the network icon in the taskbar and choose to troubleshoot problems. Windows built-in tools could resolve issues and fix them for you. If by any chance Windows is not able to find or resolve issues move to the next step.
Check if the Device Manager is reporting an error and update the driver
If the hardware is functioning properly then the issue might be in Windows not detecting device or driver malfunction. In any case, the Device Manager will be the one who will report this problem. In order to check to see if the driver is properly working press ⊞ WINDOWS + X to open the hidden start menu.
Once it opens, click on Device Manager to open it,
If you have a driver device error inside Windows, you should see it immediately when entering the Device Manager, it will have a yellow exclamation mark beside it. Right-click on it and choose update driver.
Reinstall driver
If driver update failed or you already have the latest drivers, reinstalling them could fix the issue since drivers might have corrupted during installation of some update or application. Follow steps from point 3 to get to the driver in Device Manager, then right-click on it but instead of update choose to uninstall. Reboot Windows once the driver is uninstalled and Windows will install a new one automatically. If you do not want to update drivers automatically, do not restart your system, instead install the latest driver for your device, then reboot. Since this is a network error, you will have to get drivers on another computer and transfer them via USB to malfunctioning one.
Check Windows update
Check to see if the latest Windows update is installed, update your Windows if needed
Fix driver issue with DRIVERFIX
If everything else fails, get DRIVERFIX, a premium solution for your PC issues, and fix driver errors.
In Windows 11 if you do not own a mouse or it has suddenly malfunctioned you can still move your arrow on-screen using the numeric pad.
In this guide, we will guide you on how to turn this option ON, follow this easy guide step by step.
Press ⊞ WINDOWS + I to open Windows settings
Click on Accessibility on left
Scroll down to reach the interaction section on the right and click on Mouse
Click on Switch beside Mouse keys under accessibility options
We have all experienced Windows errors over time and that can range from simple ones that will do very little to no harm and can be even system breaking making us lose our work or completely making the PC unusable. No one likes them but they happen, and usually, they happen once we least expect them.
No matter how frequent and unpleasant they might be there are ways to keep them at the minimum and even avoid them.
We will discuss steps that you can take in order to do this, simple tips and guides on how to keep your computer in top form and eliminate not just Windows, but any kind of errors altogether.
Keep your hardware clean
Believe it or not, some serious Windows errors like the dreaded blue screen of death can come from hardware issues not from the software at all. It is very important to keep your computer clean and with enough air flow so it can function properly.
Keeping applications on the drive might seem harmless but sadly that is not the case. Some applications have a certain impact on the system itself after all most of them are tweaking registry entries in Windows and sometimes having too many applications means an increased possibility of conflict over certain resources even when they are not running.
Some applications like adobe creative suite, for example, will have certain services always running in the background, and more of these kinds of applications you have, more services, more places for unexpected errors when they collide. Some of them will also install certain dependencies that could be problematic.
The general idea is: if you are not using it, uninstall it and you will be safer and more resilient to errors inside OS.
Do not use pirated or cracked software
Besides moral and law implications that using pirated or cracked software might bring you there are also certain other things that might be problematic. Certain "free" software might come packet with some problematic malware, for example, it is not uncommon for attackers to use some popular software to pack their malicious application with it.
Other things might be wrong and incomplete tweaking with application in order to bypass security and thus bringing some instability due to scripts needed to run in order to achieve this goal.
Keep your drivers updated
Errors can also come from old drivers or bad drivers, device manufacturers are not all-knowing and perfect, and sometimes drivers can wreak havoc on the system. Having updated drivers can minimize any kind of unexpected behaviors inside the operating system making it more stable and reliable.
You can check your driver version in the control panel inside the Windows OS and then compare it to the ones found on the manufacturer's site, if there are newer available it is recommended to download and install them,
Keep software updated
Applications can have bugs, and bugs can lead to certain errors both in the system and when using the app as well. It is in your best interest to get the latest patch or newer version of the software in order to avoid these unpleasant experiences.
Also, certain codecs and extensions that are installed directly in Windows can also have some unpredictable behavior, updating is the best solution to keep them in line.
Keep Windows updated
Same as with drivers and applications, Windows itself is not immune from bugs and some unpredictable issues. Luckily Microsoft is always working on fixes and features of Windows but in order to actually have benefited from that work, you will need to keep Windows updated. Sometimes a bad update can introduce some errors but you can always roll back to the previous and wait for them to fix everything and then download them all.
Check the health of your hardware regularly
Hardware components have their life cycle, more quality ones tend to last longer but eventually, they will reach the end of their lifecycle. There are a lot of testers for various components in your computer that can check different things and provide you with information about the state of your components.
If you are on Windows 11, Microsoft has included a basic health app inside OS, just type PC health check in search and start the app. For some more detailed information and advanced checks, you will have to use a custom application. There are plenty of them specialized for single components like RAM, SSD, etc. A simple google search with providing you with top results and most of them are free for personal use.
Remember, a faulty component or component that is reaching its life cycle can produce many errors inside the operating system.
Having the latest applications is often preferred for most users but sometimes we have some old applications which have not been updated or simply we just want to run oldie on our computer because it does everything we need and we do not want to upgrade in order to save some money.
The issue is presented sometimes when we try to run an old application in Windows 10 and some components are missing in Windows itself or the application is simply coded in a way to work on older Windows versions. If by any chance you have this issue then this guide is for you since we are going to show you how to run old applications in Windows 10.
This guide is made in a way to takes into account that the application itself is completely installed on your Windows 10 machine if you can not even install the application you will need to search solution for that particular application since that can not really be generalized and pinpointed issue, every application is different.
Running old applications using the compatibility option
All of that being said, let's start that old app you have. First thing is to locate an executable file or shortcut of the desired application. Once it is located, right-click on it to bring up the menu, and all the way to the bottom you will find properties. Left-click on properties.
The application settings screen will open, in upper tabs locate Compatibility and left-click on it.
After the click, you will find yourself in application compatibility settings.
In this window, you will face different options to run the chosen application in various modes in order to make it run. How settings are self-explanatory and different applications will need different settings sadly we can not cover them all but your safest bet is to run them in an environment where they have worked.
For example, if the application was working fine in Windows XP and required administrator privileges, check Run this program as an administrator and Run this program in compatibility mode for Windows XP.
Code 19 is a Windows PC error code that indicates a damaged or corrupt registry. This code usually appears when trying to start a connected device, the DVD/ CD ROM drive. Code 19 is a type of Device Manager Error code.
When you experience Code 19, the error message is displayed on your Windows screen in either of the following formats:
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you should uninstall and then reinstall the hardware device. (Code 19)"
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you can first try running a Troubleshooting Wizard. If that does not work, you should uninstall and then reinstall the hardware device. (Code 19)"
You might encounter other error messages such as error code 42.
Error Causes
Typically the underlying cause of this error code is problems in the registry. The error should be fixed timely without any delays before the damage sets in. Registry issues are critical PC errors. If not resolved it can lead to system freeze, crash, and failure.
You are most likely to lose all your important data.
Further Information and Manual Repair
If you have come across this error on your computer, you don’t need to panic.
Though this is a serious issue the good news is that it is easy to resolve. You don’t have to be a computer programmer, technically sound or hire a technician to fix the error on your system.
Here are a couple of ways to work your way out of this problem:
1. Uninstall and then Reinstall the DVD/CD ROM Drive
For this here’s what you need to do: simply click on the start menu, and type Device Manager in the search box, and press enter. When the device manager window opens locate the DVD/CD ROM drives.
Click on the + sign to expand it. Now right click on the DVD drive click uninstall. After doing this, restart your PC. On the restart, Windows should automatically detect and reinstall the DVD driver. Once the driver installation is complete now see if the DVD drive works.
If the error still appears, then you need to repair the registry by deleting the corrupt registry entries. You can download drivers automatically by using a tool such as Restoro.
2. Trouble Shooting Method to Delete the Corrupt Registry Entries
To remove the corrupt registry entries, go to Start and select Run.
Type ‘Regedit and press enter to open the registry editor windows. To continue you may be asked to enter the administrator password, insert it to proceed. Now the registry window will be displayed.
Here locate the registry key HKEY_LOCAL_MACHINE, then navigate to the following sub registry key HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
Here you will see the upper filters registry entry in the right pane. Right-click on the upper filter and select delete. You will be prompted for the confirmation for deletion. Click on the yes tab to confirm. Exit the editor and restart your computer.
If you are not technically sound, this may be a little confusing for you, and besides it does not guarantee to resolve all the registry issues on your PC so chances are that Code 19 error may reappear in a short time.
To resolve registry issues for the longest time and ensure that errors like Code 19 don’t pop up every now and then, you need to perform proper and in-depth registry cleaning. For this, it is advisable to download Restoro.
Crash Dump is a type of malfunction that can happen when a few portions of the processor's data or RAM memory are erroneously copied to one or more files.
It is common among Windows PCs. It used to be most prominent on the Windows 95 edition but subsequent versions have mostly remedied the situation. Even with the remedies over time though, this error still occurs.
Error Causes
A Crash Dump usually points to some serious and critical errors with your Computer. Below are some of the possible causes for this error:-
Corrupt memory
Incorrect configurations on hardware
Programming errors.
Incompatible drivers
Faulty Operating system
Despite the listed causes for Crash Dumps. Nobody is ever ready for them. A crash dump is classified as an unexpected error simply because it can happen anytime.
Further Information and Manual Repair
Most PC users get scared and anxious when a crash dump happens. Which need not be the case. You can easily repair a Crash Dump without necessarily requiring a computer technician. Follow these simple steps and the malfunction will soon dissipate:
a) Re-Install the Operating System
Put the setup CD into the computer disk drive. Once you've completed this, reboot the pc.
b) Push F8
Push the F8 function key on your keyboard while the pc is re-booting. This takes you to a menu where you should choose “Advanced Boot Options”
c) Click "Repair My Computer"
As soon as you push the F8 option, and do what's suggested in the last measure above, you must click on "Repair My Computer" and press the "Return/Enter" key.
d) Click on the "Startup Repair"
Search for the start-up repair option, and choose it. Subsequently, move to Next. Using this method, the cause of the Crash dump will undoubtedly be recognized and ended after a thorough scan of your system.
Additionally, it is smart to take note of the whole Crash Dump information that appears on your screen. Windows supplies you with detailed error messages. Write down each of the error codes in hexadecimal values as well as capital characters as displayed on the screen.
Disconnect Hardware and Un-Install all Drivers
Disconnect and remove any new hardware that is causing your PC to crash dump. Uninstall any drivers you used to install the hardware. If this solves the problem, contact the hardware manufacturer and request the latest and updated device drivers.
At length, prior to starting panicking, see the error information that appears on your own display. Browse to see whether it includes info on a certain driver that you ought to search for and install.
Bottom line, remain calm when your computer crash dumps and use the mentioned steps to repair it.
Windows comes with a built-in backup solution. However, if it failed because of an internal error, you will encounter an error message saying, “The backup application could not start due to an internal error, Server execution failed (0x80080005)”. When you get this kind of error, it means that it did not start and the process failed with a Server execution error. If you got this kind of error worries not for this post will guide you in fixing the problem in your Windows 10 computer.
The Windows Backup service is an excellent feature in Windows that only works on the NTFS file system and if you want to use this make sure that you have formatted your files system to NTFS. It is performed by the Volume Shadow Copy, all you have to do is right-click on any folder and if you see the “Previous versions” option, this means that a backup process runs from time to time and can bring back old files when needed.
To resolve the “The backup application could not start due to an internal error”, here are two suggestions you can check out.
Option 1 – Check if the Volume Shadow Copy service is running and restart it
The first thing you need to do is check if the Volume Shadow Copy service. To do that, refer to the following steps:
Click on Start and type “cmd” and right-click on Command Prompt from the search results.
Then select the “Run as administrator” option to open Command Prompt with admin privileges.
After that, type “net stop sdrsvc” and hit Enter to execute the command in stopping the Volume Shadow Copy service.
Next, type the “net start sdrsvc” command and hit Enter to start the service again.
Note: You can also restart the service using the Windows Services Manager.
In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
From there, look for the Volume Shadow Service (sdrsv) from the list of services. Its Startup type should be set to Manual by default.
Restart the service and if you don’t encounter any error while you turn it on, re-run the backup service and see if the backup process runs successfully.
Option 2 – Try to run the Volume Shadow Copy Service in a Clean Boot State
If the first option didn’t work and the service still keeps on failing even though the service is running, you can try putting your computer in a Clean Boot State and then try to run Windows Backup again.
Log onto your PC as an administrator.
Type in MSConfig in the Start Search to open the System Configuration utility.
From there, go to the General tab and click “Selective startup”.
Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
Next, click the Services tab and select the “Hide All Microsoft Services” check box.
Click Disable all.
Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
Now try to run the Volume Shadow Copy service again and see if the process goes smoothly.
Note: You might also want to delete all the files in the backup solution if you want to start fresh with the backup solution. Just go to C:/System/Volume/Information/Windows Backup and take ownership of the folder. After that, make sure to stop the Volume Shadow Copy service and then delete all the files inside it.