Fix 0xc000014C Boot Configuration Data error

If you receive the error code 0xc000014C while you boot up your computer, then this post might be of help. This kind of error usually points to the Registry of your computer that might be corrupted. As a result, the operating system was not able to read the BCD file and throws the 0xc000014C error.

The error code 0xc000014C is triggered when your computer encounters an error in the first booting sector. You might receive any of these error messages:

“Info: An error occurred while attempting to read the boot configuration data.” with File: as “BootBCD”

“File: Windowssystem32configsystem

Info: Windows failed to load because the system registry file is missing or is corrupt”

“Info: The Boot Configuration Data for your PC is missing or contains errors.”

To fix the error code 0xc000014C when booting your computer, you can check out the suggestions provided below.

Option 1 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.

  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 2 – Try to rebuild the BCD files

You can also try rebuilding the BCD files to resolve error 0xc000014C for corrupted Boot Configuration Data

  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 3 – Try restoring the default and uncorrupt Registry Values

This option is a bit tricky as you have to be sure about what you are doing here. However, if you are not sure, you might want to seek out a technician to fix the problem for you. But if you can handle it, then carefully follow the steps below.

  • You have to first physically remove the hard drive of the computer that’s not booting up. You can refer to it as Hard drive 1 and Computer 1, respectively.
  • After that, you need to have another computer which you can refer to as Computer 2, and refer to its hard drive as Hard drive 2. Make sure that this second computer is working properly.
  • Next, you have to attach Hard drive 1 to Computer 2 with the Hard drive 2 attached as well.
  • After that, boot Computer 2 from Hard drive 2 where Hard drive 1 will act as the second storage unit.
  • Then navigate to the following location in the System Partition of the Hard drive 2.

C:/Windows/System32/config/RegBack

  • From there, you have to replace all the files. Once you’re done, shut down your computer and then take out the Hard drive 1 from Computer 2 and put it back to Computer 1 as the only hard drive.
  • Now boot your computer normally and check if the problem is fixed.

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Fix 0xA00F4244 or 0x200F4244 error in Windows
Error 0xA00F4244 or 0x200F4244 is when Windows can not detect the WEB camera in your system and it is usually accompanied by the message: We can’t find or start your camera. There could be several reasons for this error and in this guide, we will cover all of them in order to help you to get back on track and start using your WEB camera which is perhaps now more required than ever in this world we live in.
  1. Check privacy settings

    With the latest Microsoft Windows updates come the latest issues and it is not strange that privacy settings can become reset or changed when an update is applied. This is a quick fix to this issue and can be the sole reason why you get this error, go to Windows settings, then to privacy and check to see if the WEB camera is turned OFF, if this is the case turn it back ON and make sure that option Allow apps to access your camera is also set to ON.
  2. Check if the camera is enabled

    Sometimes it is by mistake, sometimes by an update but the web camera could be disabled in the device manager of Windows. Right-click on the Windows Start button and click on device manager to open it up, find and expand the cameras category. Right-click on your camera, if it is disabled, you will have the option to enable the camera, if it is enabled and Windows is detecting that it is working fine you will have the option to disable it.
  3. Check antivirus settings

    Antivirus and firewall applications are in today's world and life-essential piece of software but they can sometimes create more harm than good, from stopping windows updates to killing important services of applications and preventing internet access being just some examples of their paranoid behavior. Try disabling or turning your protection software OFF and see if your WEB camera will miraculously come back to life. If this is the case, somewhere in the settings of software there is an option that controls this aspect, try to locate it and set it in that way so you are able to use your camera.
  4. Reinstall camera driver

    If the previous three solutions failed to produce a satisfactory solution then reinstalling the camera driver might fix the problem. Go to your manufacturer's camera website and download the latest driver for your camera. Go to the device manager and uninstall the driver for the camera, then apply the latest driver and reboot the system.
  5. Check connections and cable

    Sometimes an issue is not due to software nature, sometimes it is hardware. Try checking connections and plug the camera in another USB port, twist and turn the cable a little to see is issue cable-related.
  6. Check to see if the application supports your camera

    If Windows has detected the camera and is not reporting any issues with it check your application to see if it can detect your camera and that it supports it fully. Sometimes newer applications tend to support only newer camera models. Try to use the camera in other software as well to see if the problem is with the application you are using.
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    If everything else fails, try the camera on another computer to see if it will work there. If the camera is not working there as well it is probably malfunctioned and broken for good. If it does work there, try to find out what is different in that computer in comparison to yours, maybe it is some service running in the background, certain application configuration, Windows version itself, USB port version, or something else.
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Can’t print a file, it opens Save as option
As you know, Windows 10 supports a variety of peripherals which includes a long list of printers. However, a number of users reported that they encountered a glitch on their Windows 10 computers where they receive Can’t print a file and a prompt to save the Word, PDF file, and so on each time they try to print the file. This kind of issue is not common and could be due to various reasons like the malfunctioning of device drivers, misconfiguration of the printer’s settings, and so on. There are several options you can check out to resolve the problem. You can try to run the built-in troubleshooter or check the configuration of the printer, as well as update or reinstall the driver for printers or reset the printer. For more details, refer to each one of the options provided below and make sure to follow them carefully.

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try checking the printer’s configuration

The next thing you can do to fix the problem is to check the configuration of the printer since there are instances when there could be some misconfiguration with the settings of the printer that may result in several issues like this one.
  • First, you need to open Control Panel and from there, look for the option Devices and printers and open it.
  • After that, right-click on the entry of your printer that you want to use in printing documents and select the Set as a default printer option.
  • You could also try to open PDF and then go to the Print dialog box and uncheck the Print to file option.

Option 3 – Try to update or reinstall the printer driver

The problem with your printer might also be caused by corrupted or outdated drivers. Thus, you can try to either update or reinstall it. How? Follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
  • Now uninstall and remove the printer driver software and reinstall it then refresh.

Option 4 – Try to reset the settings of the Printer or reinstall it

If none of the three options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:
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  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.
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Fix Windows errors 80240020, 8007002C, 80246007, 80070004
Upgrading your Windows 10 computer does not always go smoothly and you often encounter not just one but various errors so, in this post, we are going to cover several Windows 10 upgrade errors such as 80240020, 8007002C, 80246007, 80070004. All these upgrade errors are related to the Windows Update folder. Thus, you need to clear the Software Distribution folder, repair the System Image and fix System Health in order to resolve all these Windows 10 Upgrade errors. Before you get started on the steps to resolve these tons of errors, you have to disable your security program for the meantime, disconnect your peripherals, remove USBs connected to your PC and then make sure that your PC is connected to the main power supply. Once you have everything covered, carefully follow the options given below.

Option 1 – Delete Windows 10 Update Files in the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.
  • Now Open Settings and check for Windows Updates. Windows 10 should begin the download right away.

Option 2 – Try using the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess
Note: The Windows Upgrade error, with error code 80240020 is an expected error message that happens when the upgrade requires customer user action. Thus, you need to do the following steps to resolve this particular Windows Upgrade error.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdate
  • Now right click on WindowsUpdate located in the left pane and then create a new key and name it as “OSUpgrade
  • Next, right-click in an empty space in the left pane and create a new DWORD and name it “AllowOSUpgrade” and enter “1” as its value.

Option 3 – Try running the Windows Update in a Clean Boot State.

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.
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How to Fix fltmgr.sys in Windows 10
The fltmgr.sys file or the Filter Manager is the one that’s responsible in making sure that all the file stored in a computer’s hard drive stays on their respective locations and is located in C:/Windows/System32/drivers. Now when you encounter a Blue Screen of Death or BSOD error saying, “Your PC ran into a problem that it couldn’t handle, and now it needs to restart. SYSTEM_SERVICE_EXCEPTION”. This kind of Stop error is due to an error with the driver that’s responsible for enabling the communication between the hardware and the computer. It indicates that this driver allows direct access to the internal hardware from the CPU itself. What’s worse about the SYSTEM_SERVICE_EXCEPTION BSOD error is that there are times when you won’t be able to log in to your computer even after it reboots. However, you need not worry as this post will guide you into fixing this BSOD error. All you have to do is follow the given options below carefully and that before you proceed make sure that you create a System Restore point just in case something goes wrong.

Option 1 – Run the Windows Update

Obviously, since the fltmgr.sys file is a system file from Microsoft, you can try running the Windows Update and see if it fixes the problem or not.

Option 2 – Run the System File Checker

The System File Checker, also known as the SFC scan, is a built-in utility in Windows that can be found in the C:/Windows/System32 folder. This tool allows you to scan and restore any corrupted system files in Windows that might be causing the SYSTEM_SERVICE_EXCEPTION BSOD error. To use this tool, follow the steps below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer and then check if it has fixed the error or not.

Option 3 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Check your hardware for any physical issues

There are times when faulty hardware can result in serious problems in the system such as the SYSTEM_SERVICE_EXCEPTION Blue Screen error. Thus, it is highly recommended that you check the internal components of your CPU to find out if there are any problems. And if there is any physical damage, you need to bring that to a technician to get it fixed or have it replaced.

Option 5 – Run the CHKDSK utility

You can also run the Chkdsk utility to resolve the BSOD error. The Chkdsk utility is the one that repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
  • chkdsk C: /r /x
  • chkdsk C: /f
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Fixing Error 0xC1900208, 0x4000C in Windows
As you know, the Windows Update process takes compatibility seriously. The Windows Updates need to be compatible with the hardware as well as all the installed applications in the computer else the Windows Updates will only get stuck in the process. Two of the Windows 10 errors that shows up during this case is the error 0xC1900208, 0x4000C. These error codes are caused by incompatible applications which means that there might be an incompatible app installed in your computer that’s blocking the upgrade process and prevents it from finishing. That’s why you need to make sure that all the applications on your computer are updated to their latest versions and then check the compatibility. So if there are any incompatible apps, be sure to uninstall them and then try doing the upgrade once again. Take note that these error codes are just among many compatibility issues that the Windows Update throws up. Since the error is caused by a compatibility issue, you have three options – first, you can update the incompatible application to the latest version, second, uninstall the application or trick Windows and make it seem like it’s compatible.

Option 1 – Try updating the application or software

As mentioned, you can try updating the concerned application or software to its latest version to resolve the compatibility issue and in turn, fix the errors 0xC1900208 – 0x4000C. Note that depending on where you had installed the application, your steps will change. So if you have it installed directly from the website, refer to these steps:
  • Look for the built-in option to check the updates since the most application has this option.
  • You also have the option to go to the website of the application and check if there is a new version available. If there is, download and update the app.
On the other hand, if you have downloaded the app from the Microsoft Store, here’s what you have to do:
  • Open the Store and click on the three dots located at the top-right of the window.
  • Next, click the Download and Updates option.
  • From there, check if there is an update available for the store. If there is, update it.

Option 2 – Try to uninstall the application or software

If updating the app or software to its latest version didn’t help and you’re still getting the error 0xC1900208 – 0x4000C every time you attempt to install the Windows Updates, you may have to uninstall it. You will need to use the usual Program and Features to uninstall it if you have downloaded it from the website.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 3 – Try bypassing the Upgrade Advisor

There are times when a software developer fails to pass the compatibility test for their apps. It could be that they work on Windows 10 upgraded version but just didn’t pass the compatibility check. So if you are pretty certain that the app really works on Windows 10, you can just bypass the Upgrade Advisor.
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Fixing the Machine Check Exception Blue Screen Error in Windows 10
BSOD or Blue Screen of Death errors are one of the toughest issues you can encounter in Windows 10 as well as the hardest ones to resolve as they simply shut the system down or restart it abruptly and claims that it isn’t possible to boot Windows again. One of the difficult BSOD errors is the Machine Check Exception BSOD error. The reason why it is hard to fix is that in most cases, it occurs soon after Windows loads which gives users little to no time in resolving it. To make things worse, the system also freezes right before it displays the blue screen error and shuts the system down. Usually, the Machine Check Exception Stop error occurs due to the failure or overstressing of the hardware components. And in the case of almost all Blue Screen of Death errors, the issue usually has something to do with the drivers. So if you frequently see this BSOD error from time to time, now’s the time to act on it by following the solutions given in this post.

Option 1 – Update the Device drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
  • Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 2 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 3 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the Machine Check Exception BSOD error. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Run the Startup Repair

In the Blue Screen where the Machine Check Exception error is displayed, tap the F8 key to go to the Startup Settings where you can find Startup Repair and then run it. Note that this is a must-try option especially if you are unable to start your computer and if you can use your computer for a few moments.

Option 5 – Run the DISM tool

There are cases when the Machine Check Exception error is caused by the Windows System Image so you need to repair it using the DISM or Deployment Imaging and Servicing Management tool. The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:
  • Open the Command Prompt as admin.
  • Then type in this command: Dism /Online /CheckHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 6 – Try resetting the BIOS

If you have made some modifications in the BIOS that might have caused this error, you have to revert those changes to resolve the issue. On the other hand, if you have made a couple of changes and you do not remember which is which, you might have to reset the BIOS.

Option 7 – Try resetting Windows 10

To fix this BSOD error, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files.
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CHKDSK cannot continue in read-only mode
As you know, the CHKDSK utility is proven to be one of the useful tools to fix any issues that concerns file system, storage, and disk. However, as useful as it may be, it is still not immune to issues as you could encounter errors when running it. One of these errors is the “One such error is the CHKDSK cannot continue in read-only mode” error. If you receive such an error message while running CHKDSK, then you’ve come to the right place as this post will help you sort the problem out. It is possible that the drive is read-only or that the Write Protection is enabled. It could also be that the drive is already being used and scanned by a different program or utility. To get rid of this error, there are a couple of suggestions you need to check out. You can try to run the CHKDSK utility from Recovery or run it on Boot. You could also try to disable Write Protection. For more detailed steps, follow the given instructions below.

Option 1 – Try to run the CHKDSK utility from Recovery

The first thing you can do to resolve the error in CHKDSK is to run the CHKDSK utility from Recovery. How? Follow these steps:
  • First, boot into the installation environment for Windows 10 from a Windows installation media.
  • Next, click on the “Repair your computer” option.
  • After that, select Troubleshoot > Advanced options > Command Prompt.
  • After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /r /f
  • Wait until the disk error checking process is completed.
  • Once it’s done, exit the Command Prompt window and restart your computer and then see if the error is fixed.

Option 2 – Try running the CHKDSK utility on Boot

On the other hand, you can also try to run the CHKDSK utility on Boot so you can fix the error and recover any damaged segments of the drive.
  • Open an elevated Command Prompt and enter this command: chkdsk /r
  • After that, you will a message that says, “Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)”
  • Type Y and tap Enter to schedule a CHKDSK scan once your computer reboots next time.

Option 3 – Try to remove the Write Protection from the drive

As mentioned, removing the Write-Protection on the concerned drive could also help you fix the problem and there are two ways to get rid of the write protection – you can either use the Diskpart utility or the Registry Editor. How? Refer to the following steps.

Via Diskpart utility:

  • Open Command Prompt with admin privileges and then type the “diskpart” command and tap Enter to execute it.
  • Next, type “list disk” and tap Enter to get the list of all the Disk connects or all the partitions that are formed on those disks.
  • After that, you need to choose one command depending on the list of commands you entered. Type “select disk #” and tap Enter to select the disk or partition you want to select.
  • Then type “attribute disk clear readonly” and tap Enter to Disable the Write Protection on the selected disk or partition.

Via Registry Editor:

  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to the following registry key:
ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStorageDevicePolicies
  • After that, look for the DWORD named “WriteProtect” and double click on it, and then set its Value Data to “0”.
  • Now restart your computer and see if the problem is now fixed or not.
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How to Fix Black Screen During Installation Windows 10

Black Screen During Installation - What Is It?

Many are upgrading their OS to Windows 10, however, it’s not always smooth sailing because users have been reportedly experiencing different bugs including Black Screen after a successful update.

One common issue in installing Windows 10 is the appearance of a black screen after installation. This usually occurs when the user restarts the computer. Initially, there will be a black screen only appearing on the monitor. There are also cases where a mouse cursor is present, while some cases have no cursor at all.

Not only that, it seemed that you’ve lost all your desktop icons when experiencing this bug.

Solution

Restoro box imageError Causes

Just like the other bugs experienced by Windows 10 users, booting to a black screen has reasons. Before you even try to look for the solution, you first have to determine the cause of the error, in this case, the error would be black screen when booting.

  • Error on external devices such as printer or mouse.
  • Having outdated display/video drivers that normally result in black screen when OS is updated.
If error messages are left unsolved, you may encounter other Windows 10 related issues such as error code 0xc0000142

Further Information and Manual Repair

Before you even think of upgrading your OS to Windows 10, you need to know that there are specific system requirements and specifications to be able to successfully update your operating system.

  • Minimum of 1 gigahertz (GHz) Processor
  • Either 1 (GB) (32-bit) or 2 GB (64-bit) Ram
  • You need at least 16 GB of free hard disk space
  • A Microsoft DirectX 9 graphics device or later with WDDM 1.0 driver graphics card
  • 800 x 600 display
  • A Microsoft account and Internet access.

There are more system requirements in order to use other certain Windows 10 features, but we’ll focus on solving your black screen problem in this article.

IMPORTANT NOTE: While it’s possible that you’ll be able to find the solution for your black screen during Windows 10 update, contacting the service of a professional technician or using an automated tool is advisable if you’re not confident in performing the methods to be discussed.

Method 1: Windows 10 DVD Boot

  1. Hit Repair your computer at the Install Now screen.
  2. Press Advanced Options
  3. When you’re in the Advanced Options find Troubleshoot and click it.
  4. Proceed to pressing Startup Repair
  5. Simply follow the instructions of the screen and check if that helps solve the black screen problem.

Method 2: Safe Mode from Windows 10 DVD Boot

  1. Go to Install Now screen
  2. Hit Repair your computer button
  3. Go to Advanced Options
  4. Click Safe Mode option

There’s a chance that you’ll get an error prompt saying, “installation cannot be completed in safe mode.” If this happens, simply press Shift + F10. This command will redirect you to the Command Prompt. You just open Device Manager by keying in devmgmt.msc then disable the display adapters, now check if you’ll be able to successfully boot in normal mode.

This process will normally allow you to complete the Windows 10 installation, if that’s the case you can just update the display adapter drivers from the manufacturer’s website. Restart your computer and see if this solves the problem.

Method 3: Driver Roll Back

  1. Hit Windows Key + X then press the Device Manager
  2. Expand the Display Adapters option
  3. Right-click the listed Display Adapter and press on properties
  4. Find the Driver Tab and click on it, then press Roll Back Driver

Do take note, however, that the Roll Back Driver option is not available if there was no previous version installed.

Method 4: Check External Devices

Since one common cause of black screen during a Windows 10 update is the external devices you use in your computer, you might want to consider these steps as well.

  1. Simply unplug all of the external devices you currently use
  2. Restart your computer
  3. If in case this solved your black screen problem, carefully plug back the devices one at a time to determine which of the device is the culprit.
  4. Update the drivers for the outdated hardware using a reliable third party tool.

Method 5: Fast Startup Disabled

Some Windows 10 users had success in solving their black screen problem by disabling the fast startup.

  1. Go to the Control Panel, find Power Options and press “Choose what the power button does,” which is located in the left pane of the panel.
  2. Hit the “Change settings that are currently unavailable.”
  3. Make sure to unmark the checkbox button saying, “Turn on fast startup.”
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Stop the Hotspot from Turning off
As you know, Windows 10 is equipped with a Mobile Hotspot feature that allows users to share the existing internet connections to other devices over Wi-Fi. However, one of the downsides to this feature is that it does not stay on if there are no devices connected to it for over five minutes. In other words, if there are no devices connected to the mobile hotspot for five minutes, it will turn off automatically. Thus, if you want the mobile hotspot to stay turned on, then you’ve come to the right place as this post will walk you through how to stop the Mobile Hotspot from turning off in Windows 10. There are two scenarios tackled in this post wherein the Mobile Hotspot feature turns off automatically and where the hotspot disables when there is no internet connection. To remedy these scenarios, you can try turning off the power saving feature or use a PowerShell command to change the “PeerlessTimeoutEnabled” settings or increase the Mobile Hotspot idle timeout settings. You could also increase the timeout period when a cellular connection is not available or disable the Wi-Fi and network adapter power management options. For detailed instructions, refer to each one of the given options below.

Option 1 – Try turning off the power saving feature

The first solution you can check out is to turn off the power-saving feature. To do so, follow these steps:
  • Open the Settings app and go to Network & Internet and from there, click on the Mobile Hotspot option.
  • Next, toggle the “Share my Internet connection with other devices” option.
  • After that, toggle the “When no devices are connected, automatically turn off mobile hotspot” option.

Option 2 – Execute a command in PowerShell

The next option you can try to keep the mobile hotspot turned on is through a command in PowerShell. To get started, follow these steps:
  • Tap the Win + X keys and select the “Windows PowerShell (Admin)” option.
  • Next, execute the following command to make sure that the Mobile Hotspot stays on even when no devices are connected to it:
powershell -windowstyle hidden -command "Start-Process cmd -ArgumentList '/s,/c,net stop "icssvc" & REG ADD "HKLMSYSTEMCurrentControlSetServicesicssvcSettings" /V PeerlessTimeoutEnabled /T REG_DWORD /D 0 /F & net start "icssvc"' -Verb runAs"
  • After the command is executed, here is what the script is doing in the background:
    • It stops the Mobile Hotspot service (icssvc).
    • It navigates to this registry path (HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesicssvcSettings) and creates a DWORD key named “PeerlessTimeoutEnabled” which has a value of 0.
  • It then restarts the Mobile Hotspot Service (icssvc).

Option 3 – Try increasing the Mobile Hotspot idle timeout settings

Another option you can try is to increase the idle timeout settings of the mobile hotspot. In case you don’t know, the default timeout when there’s no active connection is about five minutes. So if you don’t want to keep it on always but want to keep it on longer than five minutes, then this option is for you. All you have to do is change the same key (PeerlessTimeout) as mentioned above, at a different location. In fact, you can change it to a maximum of 120 minutes. To give this a try, follow these steps:
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKLMSystemControlSet001ServicesICSSVCSettingsPeerlessTimeout
  • From there, change its value to anywhere between 1 up to 120.
  • Once done, exit the Registry Editor and restart your computer.

Option 4 – Try increasing the timeout period when a cellular connection is not available

There are many times when you want to connect devices so it becomes part of the network. And as pointed out, the Mobile Hotspot turns off automatically when there is no internet or mobile data but when you use a registry setting, you can change any value between 1 and 60 inclusive.
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKLMSystemControlSet001ServicesICSSVCSettingsPublicConnectionTimeout
  • From there, set the value of the “Timeout” key between 1 and 60.
  • After that, close the Registry Editor and restart your PC.

Option 5 – Try to disable the Wi-Fi and Network adapter in Power Management options

As you know, the Wi-Fi adapter and the network devices have properties that will turn off when on battery and when it’s not used for a long time so you can try to disable these options.
  • Tap the Win + X + M keys to open the Device Manager.
  • Next, expand the list of Network devices and select the Wi-Fi adapter.
  • After that, go to the Power Management tab and make sure that anything related to power saving should be turned off. This will ensure that none of the network devices will turn off the Mobile Hotspot or trigger anything that will do that.
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Removal guide for Movie Mode Potentially Unwanted Program

MovieMode is a Potentially Unwanted Program developed by GenTechnologies Apps that allegedly ads a “Lights Off” function to video streaming websites like Youtube. This feature allows a user to dim the entire background around the video, allowing for better video focus. Although this sounds interesting and useful, upon further inspection it was discovered that this program does not work with modern browsers.

While installed, MovieMode may modify your browser settings, changing your home page, displaying additional ads, and other suspicious behavior. From the Terms Of Use: “Applications may be automatically enabled on your web browsers following installation. Applications or advertisements may require changing your web browser’s default home page, default page, or set of pages on startup, default search provider, and other browser settings. So that Applications can function most efficiently and with the least annoyance, Applications may modify or disable certain web browser or operating system features including, but limited to load time alerts, accelerator features, and Content Security Policy functionality. Applications may also include features to notify you when you are launching an application or visiting a web domain that may interfere with your installed Applications. “

About Potentially Unwanted Applications

What is a Potentially Unwanted Program (PUP)?

Have you ever detected an unwanted program running on your computer and wondered how the heck it got there? These unwanted programs, which are referred to as Potentially Unwanted Programs, or PUPs in short, usually tag along as a software bundle when downloading the program and could cause significant problems for users. From the technical perspective, a PUP is not true “malware”. A basic difference between PUP and malware is distribution. Malware is normally dropped via vulnerability exploitation while PUP gets installed with the consent of the end-user, who knowingly or unintentionally approves the PUP installation on their computer system. On the other hand, it is obvious that PUPs are still bad news for computer users as they could be quite dangerous to the computer in lots of ways.

How do unwanted programs impact you?

Unwanted programs can be found in many forms. Typically, they will be found in adware bundlers that are known to use aggressive and deceptive advertising. Most bundlers install numerous adware applications from various vendors, each of which has its own EULA policy. Safebytes Anti-malware completely eradicates this threat and safeguards your PC against unwanted programs or malware infection. Additionally, most free software programs these days include a few unwanted add-ons; in many instances an internet browser toolbar or browser modification like a homepage hijacker. Not only they needlessly use up space on your screen, but toolbars may also manipulate search results, track your browsing activities, decrease your web browser’s overall performance, and slow down your web connection to a crawl. They could seem innocent but PUPs are sometimes spyware. The worst part of setting up a PUP is the spyware, adware, and keystroke loggers that may hide inside. Most PUPs don’t have any significant value or advantages. As soon as they are installed, they could waste your valuable system resources and also drastically slow down computer performance. Many of these programs are harmful to computer systems and put your private information and perhaps your identity at stake.

The best ways to stop PUPs

• Always study the license agreement and privacy statement. Don’t agree unless you understand exactly what you’re agreeing to. • Always pick the custom if you’re provided a choice between Recommended and Custom Installations – never ever click Next, Next, Next blindly. • Use an ad blocker/pop-up blocker; Install anti-malware products such as Safebytes Anti-malware. These kinds of programs can establish a wall between your computer and online criminals. • Avoid adding freeware software you simply won’t utilize. Avoid downloading and installing browser extensions and applications you aren’t familiar with. • Always download applications from the original site. The majority of PUPs find their way to your computer is through download portals, so stay away from it entirely.

What To Do If You Cannot Install Safebytes Anti-Malware?

Malware could cause all sorts of damage after they invade your computer, from stealing your private details to deleting files on your PC. Some malware goes to great lengths to prevent you from downloading or installing anything on your computer system, especially antivirus software programs. If you’re reading this, you probably have infected by malware that prevents you from installing a computer security program like Safebytes Anti-Malware. There are a few fixes you can attempt to get around with this particular problem.

Download the software in Safe Mode with Networking

In the event the malware is set to load at Windows startup, then booting in Safe Mode should prevent it. Just bare minimum required applications and services are loaded whenever you boot your computer or laptop into Safe Mode. You will need to do the following to get rid of malware in Safe mode. 1) At power on/start-up, press the F8 key in 1-second intervals. This will invoke the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once you get into this mode, you should have internet access again. Now, utilize your web browser normally and go to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) Immediately after installation, do a complete scan and let the program get rid of the threats it detects.

Obtain the anti-malware program using an alternate browser

Some malware only targets certain internet browsers. If this is your situation, utilize another web browser as it might circumvent the malware. If you are not able to download the security software using Internet Explorer, this means the virus could be targeting IE’s vulnerabilities. Here, you must switch to an alternate internet browser such as Firefox or Chrome to download Safebytes Anti-malware software.

Create a portable USB antivirus for eliminating viruses

Another option is to create a portable anti-malware program on your USB stick. Follow these steps to use a thumb drive to clean your infected computer. 1) On a clean computer, install Safebytes Anti-Malware. 2) Insert the pen drive on the same system. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file extension. 4) Pick a USB flash drive as the location when the wizard asks you exactly where you want to install the software. Follow activation instructions. 5) Disconnect the USB drive. Now you can use this portable anti-malware on the infected computer system. 6) Double-click the antivirus software EXE file on the pen drive. 7) Click on “Scan Now” to run a complete scan on the affected computer for malware.

SafeBytes Anti-Malware Features

Are you looking to download the best anti-malware software for your system? There are plenty of applications in the market that comes in paid and free versions for Microsoft Windows systems. Some of them are good, some are ok types, and some will ruin your computer themselves! While looking for antimalware software, pick one which gives dependable, efficient, and total protection against all known viruses and malware. On the list of recommended software is SafeBytes AntiMalware. SafeBytes carries a really good reputation for excellent service, and customers are happy with it. SafeBytes anti-malware is a highly effective and user-friendly protection tool that is designed for users of all levels of IT literacy. With its most advanced virus detection and repair technology, this software protects your personal computer against infections caused by various kinds of malware and similar threats, including adware, spyware, trojans horses, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs). SafeBytes has outstanding features when compared to other anti-malware programs. Here are some of the features you might like in SafeBytes Anti-Malware. Real-time Protection: SafeBytes gives complete and real-time security for your personal machine. It’ll monitor your computer for suspicious activity regularly and safeguards your computer from illegal access. Most Reliable AntiMalware Protection: Built on a greatly acclaimed antivirus engine, this malware removal tool has the capacity to find and remove several obstinate malware threats like browser hijackers, potentially unwanted programs, and ransomware that other typical antivirus software will miss. Safe Browsing: Safebytes assigns all sites a unique safety rating that helps you to have an idea of whether the webpage you are going to visit is safe to view or known to be a phishing site. Lightweight: SafeBytes provides total protection from online threats at a fraction of the CPU load due to its advanced detection engine and algorithms. Premium Support: You can get 24/7 technical assistance to quickly resolve any concern with your security application. Overall, SafeBytes Anti-Malware is a solid program since it has loads of features and can identify and remove any potential threats. Malware problems can become a thing of the past once you put this application to use. If you need advanced forms of protection features and threat detections, purchasing SafeBytes Anti-Malware could be well worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you don’t wish to use malware removal software and like to get rid of Movie Mode manually, you could possibly accomplish this by going to the Add/Remove Programs menu in the control panel and removing the offending program; in cases of browser add-ons, you can remove it by visiting the browser’s Add-on/Extension manager. You may even want to reset your browser settings, and also clear your web browser cache and cookies. To ensure the complete removal, manually check your hard drive and computer registry for all of the following and remove or reset the values as needed. Having said that, editing the Windows registry is often a hard task that only advanced computer users and professionals should attempt to fix it. Moreover, some malware keeps replicating which makes it difficult to get rid of. It is advisable that you carry out the removal process in Safe Mode.
Files: C:\ProgramData\MovieMode\MovieMode.exe C:\ProgramData\MovieMode\MovieModeService.exe C:\ProgramData\MovieMode\Uninstall.exe C:\Users\All Users\MovieMode\MovieMode.exe C:\Users\All Users\MovieMode\MovieModeService.exe C:\Users\All Users\MovieMode\Uninstall.exe C:\ProgramData\MovieMode C:\Users\All Users\MovieMode
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