The ntkrnlmp.exe file is a file associated with the Windows operating system’s NT Kernel and other system processes. It is also related to the “CRITICAL PROCESS DIED” error. So if you encounter a Blue Screen of Death error that’s related to this file, then you’ve come to the right place as this post will guide you in fixing the ntkrnlmp.exe Blue Screen error.
This kind of Blue Screen error might be caused by the file getting corrupted or infected with some malware. Aside from these causes, the error might also be due to the corruption and malfunction of the graphics card drivers.
Before you troubleshoot the problem, you might want to try performing System Restore especially if you tend to create a System Restore point every now and then. Performing System Restore could help you resolve the ntkrnlmp.exe Stop error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
Tap the Win + R keys to open the Run dialog box.
After that, type in “sysdm.cpl” in the field and tap Enter.
Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help, then proceed to the given options below.
Option 1 – Disable the C-states and EIST in the BIOS
The first thing you can do is try to disable the C-states and EIST in the BIOS. To do that, refer to the steps given below.
Go to the BIOS and from there look for an option named CPU Configuration which can usually be found under the Advanced menu.
Next, look for CPU Power Management and under that section, disable both the “Intel EIST” and “Intel C-state” options.
After you disable them, save the changes you’ve made and exit the BIOS.
Now restart your computer and check if the ntkrnlmp.exe BSOD error is now fixed.
Option 2 – Try to update, rollback or disable drivers
If the first option didn’t help in fixing the ntkrnlmp.exe Blue Screen error the next thing you can do is to roll back, or update, or disable device drivers in your computer. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
Open the Devices Manager from the Win X Menu.
Then locate the device drivers and right-click on them to open the Properties.
After that, switch to the Driver tab and click on the Uninstall Device button.
Follow the screen option to completely uninstall it.
Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.
Option 3 – Configure the Driver Verifier Manager
The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the ntkrnlmp.exe Blue Screen error you need to use the Driver Verifier Manager:
Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
After that, select the option “Create custom settings”.
Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
Next, select the option “Select driver names from a list” option.
Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
Then click on the Finish button.
Open Command Prompt as administrator and execute this command – verifier /querysettings
The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
Open the Command Prompt as admin again and run this command – verifier /reset
The command will reset the Driver Verifier. Once the process is done, restart your PC and check.
Option 4 – Run the Blue Screen Troubleshooter
The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ntkrnlmp.exe. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
Tap the Win + I keys to open the Settings panel.
Then go to Update & Security > Troubleshoot.
From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
If you got the Microsoft Store error code 0x80072F30 while trying to open Microsoft Store, then it indicates that the Store fails to connect to the internet or is not able to launch successfully for some reason. It could be that the Windows Update Service has stopped or the Windows Store cache might be corrupted or it could just be due to a poor internet connection. Whichever the cause is, you have to fix this error so that you can use Microsoft Store again and you won’t be getting the following error message every time you open the app:
“Check your connection, Microsoft Store needs to be online, It looks like you are not, error code 0x80072f30.”
The error code 0x80072F30 is related to the Windows Store which prevents it from opening properly. To resolve this problem, you can try fixing the problem with the help of the options given below. Follow each one of them carefully.
Option 1 – Check your internet connection
The first and most obvious thing you can do is to check your internet connection. This may only be a basic tip but it sure works like a charm in most cases. And if you have another internet connection available, you can also try connecting to that and see if you can pull up Microsoft Store or not.
1] Change your internet connection:
A basic tip, but sometimes works like a charm. You may want to check if your internet connection has an issue, or you can also try opening a website and see if you can open it and if possible try connecting to a different internet connection and see if the Microsoft Store opens for you. We also suggest you try changing your DNS and see if it helps.
Option 2 – Check the date and time as well as the time zone of your PC
A lot of services and apps rely on the Date, Time, and Time Zone of your PC which is why if they are not configured correctly, a request from the client machine will be rejected from the server and the same thing happens with the Microsoft Store.
First, go to Settings > Time and Language.
From there, check if it is set to Automatic or not – if it is, switch the toggle button off to set the Time and Time zone manually.
Then select the right time zone manually.
On the other hand, if the Time and Time zone is set manually, you have to switch the toggle button on to set Time and Time zone automatically.
Restart your PC and afterward try opening Microsoft Store again and check if the problem’s fixed or not.
Option 3 – Run the Network Adapter Troubleshooter
Since Windows 10 is packed with various troubleshooters – one of which is the Network Adapter Troubleshooter – you can use it to troubleshoot the problem. To use it, follow these steps:
Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
Next, scroll down and select the “Network Adapter” option from the right pane.
Then click on the Run Troubleshooter” button.
After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
Option 4 – Try to reset the Microsoft Store cache
Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
Right-click on the start button and click on Command Prompt (administrator).
Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
Now restart your PC and afterward, try opening Microsoft Store again.
Option 5 – Check the Windows Update Service status
You might also want to check the status of the Windows Update Service since the proper functioning of this app depends on the Windows Update Service. It could be that there is some issue with the service which is why you’re getting the error code 0x80072F30 while trying to open Microsoft Store.
Tap the Win + R keys to open the Run dialog box.
Then type “services.msc” in the field and hit Enter to open Services.
Next, look for Windows Update Service from the list of available services in Windows.
Once you see it, check if its status is STOP or Pause and then change the status to Automatic.
Some Windows 7 or Windows 8/8.1 users are having a hard time upgrading to Windows 10 as they are being prompted for a product key. By default, the Windows 10 operating system does not require a product key and users should not be prompted for one, given you upgraded your computer from an activated Windows 7 or Windows 8/8.1 license or from the Windows 10 Preview build. However, there are some users encountering this problem and there are several reasons for this.
Solution
Error Causes
There are a few reasons why some users are being prompted for a product key when upgrading to Windows 10:
Windows 7 or Windows 8/8.1 license is not activated.
You’re upgrading to Windows 10 final release from a preview build.
There are broken operating system files.
Activation servers get overwhelmed due to the high volume of upgrades.
The Windows 10 copy you downloaded does not correspond with the current Windows system you are upgrading from.
Further Information and Manual Repair
Before you can fix this problem, you need to know why you’re being prompted for a product key. Some things you should know about Windows 10 product key activation are the following:
You cannot activate Windows 10 using your Windows 7 or Windows 8/8.1 product key. Windows 10 has a unique product key.
Error codes such as 0x8007232b, 0XC004E003, 0x8007007B, or 0x8007000D might pop up during system upgrade especially when the activation servers get overwhelmed with the high volume of upgrades.
You don’t really need to know your Windows 10 product key.
Now, if ever you’re prompted for a product key when you’re upgrading to Windows 10, you can apply the following methods:
Method One: Give It A Few Days
If you’ve been prompted for a product key upon upgrading to Windows 10, you should click on the “Do this later” option. Wait for a few days then Windows 10 will get activated automatically.
Method Two: Download A Copy of Windows 10 Corresponding Your Current System
One of the reasons Windows users are being prompted for a product key when upgrading to Windows 10 is that they have downloaded a wrong edition of Windows 10 and do not correspond with your current system.
Users of Home Basic, Home Premium, Windows 7 Starter, Windows 8.0 Core, and Windows 8.1 Core should download Windows 10 Home ISO.
Users of Windows 7 Ultimate, Windows 7 Professional, Windows 8.0 Pro, and Windows 8.1 Pro should download Windows 10 Pro ISO.
NOTE: Users of Windows 7 Enterprise, Windows 8.0 Enterprise, and Windows 8.1 Enterprise are not eligible for the free upgrade offer.
Method Three: Ensure Windows Is Activated
If your Windows 7 or Windows 8/8.1 is not genuine or activated, you will get prompted for a product key. You need to make sure first your current system is activated.
Click on Start then right-click Computer. For Windows 8 and up users, you can simply press on Windows key + X then select Choose Properties.
When the Properties window appears, check if the Windows you’re running is activated.
Method Three: Reset License Status
Press on Windows key + X.
Select Command Prompt (Admin).
Once the command prompt window appears, type vbs –rearm then press Enter.
Exit Command Prompt then restart your PC.
Input the product key by following the instructions given.
Method Four: Force Activation
Press on Windows key + X
Select Command Prompt (Admin).
Once the command prompt window appears, type vbs –ato then press Enter.
Exit Command Prompt then restart your PC.
Method Five: Run System File Checker
Another thing you can try doing is to run the system file checker utility to scan if there are any broken operating system files. In doing so, you’ll be able to detect problems that might be preventing the product activation of your Windows 10 upgrade.
Method Six: Contact Microsoft Activation Center
If in case you’ve exhausted all your resources and you are still being prompted for a product key when upgrading to Windows 10, you can try contacting the Microsoft Activation Center for further details.Check herefor the appropriate telephone numbers to contact.
Method Seven: Download An Automated Tool
If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.
In case you don’t know, Windows contains a feedback mechanism that generates error reports from hardware and software problems. These reports are temporarily stored in the system and send them back to Microsoft so that it can find solutions to the reported problems and fix them in the upcoming updates. However, as time goes by, these reports actually take a lot of space in your computer which is why end-users like you are free to delete them with the help of the new Free Up Space feature in Windows 10.
As useful the Free Up Space feature may be, there are times when you won’t be able to use it for some reason which is why in this post, you will be guided on how to use alternative ways in deleting very large System queued Windows Error Reporting file, some of which may run in Gigabytes.
Every time the Windows Error Reporting or WER sends out an error file and looks for a solution, the WER server at Microsoft sends out a solution instantly. And if the solution is under investigation or is unknown, then you will be notified about it right away and will be asked for more details.
As mentioned, even though the Free Up Space feature in Settings will be able to clear the error reporting files, there are instances when it won’t be able to delete very large System queued Windows Error Reporting files. Alternatively, there is an option to delete these files using the Disk Cleanup Utility.
Feel free to select which option you’d like to use to get rid of Windows Error Reporting Files.
Option 1 – Delete Windows Error Reporting Files via Settings
Go to Settings.
From there, go to System > Storage > Free Up Space and then click on it to launch it.
Afterward, give it some time to populate all the files and folders. Once it’s done, select “System created Windows Error Reporting files” to mark its checkbox while leaving the other options unchecked.
Next, click on the Remove files button to delete all the Windows Error Reporting files from your computer.
Option 2 – Manually delete the Windows Error Reporting Files
Tap the Win + E keys to open File Explorer.
Next, enable the Hidden Files view from the menu.
Then go to C:/ProgramData/MicrosoftWindowsWER.
From there, you will see various folders like LocalReportArchive, ReportArchive, ReportQueue, and Temp.
Open each one of the aforementioned folders and delete the archive files. Note that these files will have names similar to “00c58c1f-b836-4703-9bcf-c699ca24d285”.
Note: If you are not able to delete any of these files, you have to take ownership of the folder. To do so, refer to these steps:
Right-click on the folder and then select Properties.
Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
Now edit the permission to Full Control for “Everyone”.
Click OK to save the changes made and then exit.
On the other hand, if you do not want to go through all these troubles in deleting the Windows Error Reporting files, you can just disable it especially if it already becomes a daily annoyance as the files generate every day and their sizes are mostly gigabytes. And besides, there are times when these files do not make it to the Microsoft WER server and end up only occupying a lot of space for nothing.
System restore is usually the go-to tool when something goes bad in Windows, we fire it up and roll back Windows in the state when everything was working fine. But what if Windows does not want to boot? Can we use system restore in that case?
The answer to that question would be yes, yes we can.
Boot interrupt Windows 10 by starting your PC and as soon as you see the Windows logo; press and hold the power button to force a shutdown.
Repeat this 2-4 times and Windows will open up the Advanced Startup Options menu for you.
At the Advanced Startup Options screen, select Advanced Options.
Select Troubleshoot.
Under the Advanced options screen, select System Restore.
or if you prefer, use Windows USB installation.
Boot the faulty PC using the Windows 10 installation media.
The Windows Setup dialog box will appear.
Set the Time and currency format, Keyboard or input method, and the language to install.
Click Next.
Click on Repair your computer from the lower-left corner.
From the Choose an option screen, click on Troubleshoot.
Click Advanced Options in the Troubleshoot screen.
In the Advanced Options screen, click System Restore.
Windows will take some time to prepare System Restore. It may even restart your computer or device.
When System Restore is ready, you will be prompted to choose a user account to continue.
Select an account that is set as administrator on your Windows 10 computer or device.
At the next screen, change the keyboard layout if you want and then input the password for that account.
When Windows 10 was introduced as an upgrade to Windows 7 and 8, a lot were thrilled because of its new features. One of the most interesting features that this has is the Microsoft Store. Just like in our tablets and smartphones, we can now download our favorite apps from a trusted source. Without the Microsoft store app, you can’t download any applications that you can use on your computer. But what happens if you can’t open your Microsoft Store or you accidentally uninstalled it?
The most common error that users encounter when accessing Microsoft Store is the error code 0x80072efd. This error code appears when there is a problem with the internet connection. To resolve this, troubleshoot your modem by doing a simple power cycle. Turn off your modem and wait for a couple of minutes and turn it back on. It should refresh your internet. This works if there is really no problem on the Service provider’s side.
Disable your Proxy server, if you are using one to access the internet. To do this, press Windows + R keys on your keyboard. Type “inetcpl.cpl” in the box and go to Connection. Next, click on LAN settings then tick on the box next to Automatically detect settings. Uncheck the box below Proxy Server
Among the useful apps that came with the Windows 10 upgrade is PowerShell. It allows you to install and uninstall individual and all apps by using a series of commands. So you don’t have to worry if you can’t find your Microsoft Store or if you accidentally delete it.
To access PowerShell, type in the word PowerShell into the search box found beside your Window Icon. Look for PowerShell from the results and right-click on it and hit Run as Administrator.
When you are in the PowerShell window, enter the command below:
Another option is to download a Windows Update Troubleshooter. After you download it, open the troubleshooter tool and follow the steps. If you saved the file instead of directly opening it, go to the folder where the troubleshooter was saved and double click on the wu.diagcab file to rub the troubleshooter.
One of the most interesting error codes that you might encounter when accessing the Microsoft store is error code 1. This particular error code is resolved by changing your PC’s region to the United States. To do this, go to Settings and look for Time & Language. Then go to region and language. Under the Country or region, choose the United States from the dropdown menu then restart your computer.
The troubleshooting procedures above are the most common solution to resolve the problem on Microsoft Store issues but there are times that these procedures won’t work. If you are not confident to resolve this through the procedures mentioned in this article, there are so many tools online that you can download to help you out. It also helps to contact Microsoft or consult a technician to ensure that you are doing the correct procedure.
Regular and gaming headphones have many differences between them and not knowing what they are can lead you to get yourself the wrong one. In this article, our goal is to analyze the differences between them so you can choose the right one for you.
Price
One thing that goes in both worlds is that the cheapest models on both sides are not really worth the purchase since both the quality and longevity will be very low. If we compare high-end models, regular headphones are far far more expensive than gaming ones. Hi-end gaming models can go as far as 400$, perhaps a little more but hi-end audio regular headphones are going even for over 2000$.
If we compare same-price headphones generally regular ones will offer you a little better sound quality but gaming headphones will offer some features such as positional audio that regular ones do not have.
Surround sound and positional audio
One of the main advantages of gaming headsets is positional audio and true surround sound. this technology is built-in so you can hear more clearly where your enemy is coming from that is a big help in competitive games. This is achieved by positioning multiple speakers in various positions and angles inside them. Each speaker has a different sound channel that is mixed with another speaker in order to provide you with a full surround experience.
Regular headphones have typically one or two speakers on both sides aimed at the same angle and can not offer precise surround or positional audio.
Noise cancellation
Both gaming and hi-fi headphones offer some sort of noise cancelation to minimize outside noise but if you really want to focus and have good noise cancelation you will have to look out for headphones with active noise cancelation or ANC.
Microphone quality
Let us say this right at the start, most middle and quality regular audio headphones do not have a microphone at all, and ones that might pack one usually have it at a lower quality than gaming ones. This of course makes perfect sense since regular headphones will focus on audio, and gaming ones will focus on playing games where having a good microphone is essential in order to game properly.
Speaker and sound quality
Speaker quality will reflect directly on the sound quality and fidelity. This is where audio regular headphones have an advantage over gaming ones. Since they do not have many small speakers positioned at various angled and instead have just a few, usually 2 or 1 large one, that one is of much better quality and range for audio than a pack of small ones. If you are searching for clarity and quality of the audio itself, especially if you are listening to some FLAC uncompressed music, then regular HiFi ones are a much better choice.
Longevity and durability
Another area where regular ones have an advantage but that is no surprise since their price goes far up compared to gaming ones. Most of the time everything in hi-end audio headphones is made from quality materials and designed to last a long time and therefore advantage. Most of the time gaming headphones will come in plastic versions whereas higher quality audio ones pack a lot of durable metal in frames and in buds making them much more durable. Of course, we are talking here about proper headphone use, not extreme cases of throwing, etc.
Sharing is caring, an old saying says. I completely agree and that is reason enough for this article filled with sharing goodness. Holidays are coming and I hope that the holiday spirit is strong with you, that you will spend them in peace and with loved ones. All that being said wouldn’t it be great if you can spend some joy with close ones and share some of your games on their account so they can enjoy them as well?
Well, you can and it is not complicated as well. Follow this easy guide to see how can you get someone’s account up and running with some of your games.
The steam Family sharing feature
The family Sharing feature inside Steam will let you share your games to another account so owners of that account can play games that you have purchased without the need to buy themselves. You can allow up to 5 accounts and 10 devices to play your library games, and owners of these accounts will have their own achievements.
Be aware that enabling this option will place your entire library on the share, you will not be able to choose which games you would like to share and therefore any kind of parental controls are not applying here. Also know that once the game is running on one device, others will have to wait for one playing to finish before they can get a spin on it.
Only the owner of the game can play whenever he wants as a priority but others will have to wait for the game to be not run by someone else.
How to Share Your Game Library
In order to share your game library have a person, you wish to share games with at his device on ready to go and enable steam guard on your account.
To enable steam guard login into your account and on the top left corner click on Steam and then on Settings. Inside settings click on the Manage Steam Guard Account Security button. Choose the way of authentication either by mail or steam guard mobile app. Check Get Steam guard codes by email radio button and re-login into account.
Sharing Games on another Steam account
Now that Steam Guard is enabled on the primary account let’s share some games!!!
Inside client again, in the top left click on Steam and again on settings. In the left panel choose and click on Family. Inside Family section check box beside Authorize Library Sharing on This Computer. Log out of your account and login into the client user account credentials you wish to share your library with (this is your friend or cousin account, they need to log in to Steam client on your computer but with their credentials). After they have successfully logged in, log them out and re-log with your account again.
Now go again into Steam > Family and now you should see an account in the box at the bottom with the user name or your friend or relative. Confirm that this is an account that you wish to share the library with by clicking on the checkbox next to the name. Now let users login into the desired device with their credentials and they will have access to your entire library. Happy gaming!
As you know, Windows 10 supports a variety of peripherals which includes a long list of printers. However, a number of users reported that they encountered a glitch on their Windows 10 computers where they receive Can’t print a file and a prompt to save the Word, PDF file, and so on each time they try to print the file. This kind of issue is not common and could be due to various reasons like the malfunctioning of device drivers, misconfiguration of the printer’s settings, and so on.
There are several options you can check out to resolve the problem. You can try to run the built-in troubleshooter or check the configuration of the printer, as well as update or reinstall the driver for printers or reset the printer. For more details, refer to each one of the options provided below and make sure to follow them carefully.
Option 1 – Run the Printer Troubleshooter
One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
Tap the Win + R keys to open the Run dialog box.
Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.
Option 2 – Try checking the printer’s configuration
The next thing you can do to fix the problem is to check the configuration of the printer since there are instances when there could be some misconfiguration with the settings of the printer that may result in several issues like this one.
First, you need to open Control Panel and from there, look for the option Devices and printers and open it.
After that, right-click on the entry of your printer that you want to use in printing documents and select the Set as a default printer option.
You could also try to open PDF and then go to the Print dialog box and uncheck the Print to file option.
Option 3 – Try to update or reinstall the printer driver
The problem with your printer might also be caused by corrupted or outdated drivers. Thus, you can try to either update or reinstall it. How? Follow the steps below.
First, click the Start button and type “device manager”.
Then click on the “Device Manager” from the search results to open it.
From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
Restart your PC and then click the “Search automatically for updated driver software” option.
Now uninstall and remove the printer driver software and reinstall it then refresh.
Option 4 – Try to reset the settings of the Printer or reinstall it
If none of the three options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:
First, go to Settings > Devices > Printer and Scanners.
After that, select the printer and select the Remove Device option.
Once done, restart your computer and check again and see if the error is now fixed.
The error code 28 is a driver error. This is one of the many device manager error codes. When this error occurs on your computer, the following message is displayed:
“The drivers for this device are not installed. (Code 28)”
Another driver device error message you might encounter is error code 41.
Error Causes
Error 28 occurs because of unsuccessful device driver installation. This usually happens when you try to update new drive versions on your system. It is advisable to repair this error right away as it can hamper your ability to use certain hardware.
For example, if error 28 occurs due to the unsuccessful installation of the USB driver, then it if not fixed and resolved it may prevent you from using hardware devices.
Unsuccessful driver installation means you either didn’t install it properly or your computer has registry issues. If it’s the registry then you must fix it without any delay because it can expose your PC to serious threats like system crash and failure.
To avoid such inconvenience, repair it.
Further Information and Manual Repair
When it comes to repairing the error code 28, here’s what you can do:
Simply go to the control panel and click on the Device Manager option:
In the details pane with the list of devices, locate the device for which you want to reinstall the driver software.
Double click on it to open the properties dialog box.
Now click on the driver tab and then click update driver.
After updating, try using that device again if it doesn’t work and shows the error code 28 on your computer screen then this means the underlying cause is the registry.
The 0x800ccc90 is a common Outlook Express error. This error occurs when Outlook Express fails to connect to the mail server that handles incoming and outgoing emails.
The error is usually displayed as:
“There was a problem logging onto your mail server. Your User Name was rejected.”
Though this error does not pose any security threats to your PC if it is not fixed immediately, it may limit your ability to send and receive emails on your Outlook email address.
Error Causes
The error 0x800ccc90 is usually triggered by the following causes:
Authentication problem- This happens when your account details are not authenticated by the server. In this case, you will see a pop up message displaying ‘Server:’pop3.example.com’, or ‘Secure (SSL): No, Server Error: 0x800ccc90’.
Failure of POP3 server
Further Information and Manual Repair
If you come across the error 0x800ccc90, then don’t you worry! You don’t have to hire a professional to resolve this issue. In fact, you can fix it all by yourself. Here are some DIY solutions to repair this problem.
Solution 1:
Go to the ‘Tools’ tab and select ‘Accounts’
As you click on the accounts tab, an internet accounts box will appear on the screen
Now double click on the account property box.
After that go to the server tab and click it.
Now check on the box that says ‘My Server Requires Authentication.’
Once you check on this option now click on apply to accept changes and then close the window.
To bring the changes into effect, restart Outlook and then try to send emails again. Hopefully, this will work.
Solution 2:
However, if you are still unable to resolve the problem, then this means the PST files are corrupt and damaged and there is no problem from the server's end. When this happens, then the best way to resolve this problem is to download a PST repair tool.
We suggest downloading the PST repair tool from a trusted website.
After downloading it, run and scan it on your PC to detect errors. You will have to be patient because scanning may take a couple of minutes. Once the scanning is complete, click on repair to resolve the problem.
So, next time when you are unable to send or receive emails on your Outlook Express and you see the 0x800ccc90 error message, then try using the solutions given above to resolve the error right away.