Microsoft bans Windows from Russia

I must admit that I am a big Western Digital fan, I have been using their hard drives really long time and I must admit that I am very happy with their products. Sometimes they could be a little more expensive than other drives on market but security and performance are on their side. If you ever wanted to purchase Western Digital or WD hard drives or you are considering getting one, no doubt that you have come across their color cryptic line of products. 1TB Hard drive can come in 6 different colors in your search products query and if you are not familiar with the WD color coding of hard drives you might be a little lost as to which one is right for you and what are the differences. This article is made to explain exactly that, what are WD colors representing so you can choose the right one for your needs. Western Digital has decided to use color codes in order to mark their series of disks which means that each color represents different hard drive series and it is made and aimed for different use, we are going to explore in detail each series below:

WD BLUE

Blue series is all around typical hard drive made and meant for daily use in desktop computers for all kinds of tasks. You can use it in casual gaming or for storage, its purpose is tailored for all-around casual daily users.

WD RED

WD Red HDD is designed for NAS and RAID systems. Its purpose is to be turned 24/7 who ever need access to it. Get this series if you need to have constant access to files or if you need a reliable RAID hard drive.

WD GREEN

Green series of the hard drive is manufactured for low power consumption and for storage, they are meant to be used for storage and not accessed regularly.

WD PURPLE

Purple line of hard drive products is designed solely for video surveillance systems. Instead of having a preference on reading data like WD RED, the PURPLE series is given preference on writing, constant writing to be more precise.

WD BLACK

The black series is made for an external storage medium with high performance. Due to the high performance, WD Black hard drives are much popular among photo editors and high-end gamers.

WD GOLD

WD Gold HDD provides a long-term cold storage medium. Therefore, this series of Western Digital hard drives are suitable for data centers. These hard drives can handle many sophisticated systems simultaneously and work well with different servers That's it, I hope that you have now a more clear understanding of the WD color-coding of its hard drive series. As always thank you for reading and I hope you will have a great day. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

If your Windows 10 laptop suddenly turns off when you unplug its power cord, then you’ve come to the right place as this post will guide you on how you can fix this issue. One of the most common causes for this kind of issue is that there is some problem with your laptop’s battery. It is possible that it might have gone bad or has been damaged. However, this couldn’t be the case especially if the laptop is new. The problem could have something to do with the system settings, connections, laptop hardware, and so on. To fix it, there are various suggestions you can check out such as follows:

Option 1 – Perform a hard reset on your laptop

This option works in most cases when the laptop with a removable battery is charging slowly as it is plugged in constantly. Refer to the steps below to do a hard reset on your laptop.

1. Switch off the power of your laptop.
2. Disconnect your laptop’s charger and then remove the battery.
3. Tap and hold the power button for at least 30 seconds – doing so will discharge the capacitors of the motherboard and reset the memory chips that were active constantly.
4. Plug the battery back and then charge the laptop again.

Check if the problem is fixed, if not, proceed to the next option below.

Option 2 – Try to change the Power Options

• Tap the Win + R keys to open the Run utility.
• Then type “powercfg.cpl” and tap Enter to open the Power Options window.
• Next, go to your selected power plan and click the “Change plan settings” option to open a new page.
• From there, click on the “Change advanced power settings” option. This will open a new window where you can see various power consumption options.
• Now on the next window that appears, click on “Change advanced power settings”. This will open another window where you have to expand the Processor power management > Maximum processor state.
• Then change the value for On battery mode to 25% and enable Adaptive brightness.
• Now shut down your computer and try to boot it with the power cord unplugged.

Option 3 – Try to run the Power troubleshooter

The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:

• Go to Settings and navigate to Update & Security > Troubleshoot.
• After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
• Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
• Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.

Option 4 – Try to run the Power Efficiency Diagnostics Report

You could also try to run the Power Efficiency Diagnostics Report to fix the problem. This tool is helpful and will help you analyze the status of the battery but note that this can be quite overwhelming especially if you’re not well-versed in this matter.

Option 5 – Try to uninstall or reinstall the Battery driver

You might also want to uninstall or reinstall the battery driver as it can also resolve the problem. But before you start, you have to shut down your computer and remove the power chord as well as the battery. Once you’re done, follow these steps:

• Plug the power cord and restart your computer.
• Once your computer has restarted, tap the Win + R keys to open the Run utility and type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
• After that, look for the “Batteries” driver from the list of drivers and expand it.
• Then right-click on the “Microsoft ACPI-Compliant System” driver and click on the “Uninstall device” option.
• Once it’s done, restart shut down your computer and remove the power cord and then attach the battery.
• Now attach the power chord again and restart your computer to automatically install the driver.

Option 6 – Try to update the BIOS

Updating the BIOS can help you fix the problem but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

If when hovering over the upgrade icon on the taskbar you get:

Your version of Windows 10 would reach the end of service soon, Click to download a newer version of Windows 10 to stay supported. or An unsupported version of Windows will no longer receive software updates from Windows Update. These updates include security updates that can help protect your PC from harmful viruses, spyware, and other malicious software which can steal your personal information. Windows Update also installs the latest software updates to improve the reliability of Windows—such as new drivers for your hardware.

and you are unable to perform updates then this guide is for you. There are several things you can do to fix this issue presented here, it is advisable to follow them in a way how they are presented for best performance and system safety.

1. Run setupdiag

   Download and run Setupdiag from the official MICROSOFT website. SetupDiag is a standalone diagnostic tool that can be used to obtain details about why a Windows 10 upgrade was unsuccessful. It works by examining Windows Setup log files to determine the root cause of a failure to update or upgrade the computer. Once the scan is completed, check the generated log files. The SetupDiagResults.log will be generated and saved in the same folder where you downloaded Setupdiag. Open SetupDiagResults.log using Notepad. You may need to take a look at these folders:
   • \Windows\Panther
   • \$Windows.~bt\sources\panther
   • \$Windows.~bt\Sources\Rollback
   • \Windows\Panther\NewOS
   If there are any issues or conditions that are blocking the upgrade, they will be listed here.

2. Edit TargetReleaseVersionInfo Registry key

   Press ⊞ WINDOWS + R to open the run dialog In run dialog type Regedit and press ENTER Locate: HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate Locate two DWORD files, if they do not exist, create them as: TargetReleaseVersion TargetReleaseVersionInfo Set the value of TargetReleaseVersion to 1 If you are stuck on Windows 10 1909 and want to upgrade to Windows 10 20H2 now, you need to set the value for TargetReleaseVersionInfo to 20H2 Reboot the computer

3. Use Windows 10 update assistant

   Visit Microsoft.com and hit the ‘Update now’ button visible on the page Download tool and run it Click on Update now to start the upgrade process

Check your connection. Microsoft Store needs to be online. It looks like you’re not. Check connection Code: 0x80072F7D

This is the error that you get if trying to open the Microsoft store on Windows 10 and it fails. If you experienced this error and are unable to access the store do not despair we are here to help you. This particular error is usually due to some internet issues, follow the presented guide step by step in order to solve it and be able to access the Windows store again.

1. Check your Internet connection

   Since this error is closely tied to internet connection it is advisable to first eliminate the obvious and check if your computer is connected to the internet.

2. Run Network troubleshooter

   Built-in Windows troubleshooter is a great tool and we will be using it in the next few segments in order to locate the issue and fix it. Open Windows 10 Settings app using the WINDOWS + I Click on Network & Internet Click on Network troubleshooter Select network adapter to diagnose Press the Next button.

3. Run Internet Connections troubleshooter

   Press WINDOWS + I to open the Settings app Click on the Update & Security Click on the Troubleshoot Select Additional troubleshooters option Click on Internet Connections option Hit Run the troubleshooter button.

4. Run Windows Store Apps troubleshooter

   Press WINDOWS + I to open the Settings app Select Update & Security Click on the Troubleshoot Use the Additional troubleshooters option Click on the Windows Store Apps option Press Run the troubleshooter button

5. Temporarily disable security software

   Your antivirus or firewall might be interfering with the application, sometimes, in some cases store is detected as a false positive in some security applications, and its access to the internet is cut. Disable your security suite to see if this is the case.

Error Code 0xc0000142, What is it?

Error code 0xc0000142 is an error code that affects Windows 10 users. It often occurs when users attempt to run Windows applications. The message in the application error box allows users to recognize the error as it states that “the application was unable to start correctly (0xc0000142).” Common symptoms of this error code include the following:

• Inability to start applications
• Inability to completely run Windows applications
• The appearance of error code 0xc0000142 message box

Error Causes

Error code 0xc0000142 in Windows 10 is often caused by issues related to startup programs, corrupted files or other applications. To address this issue, the source of the issue needs to be located. But how will users be able to do this while the error code is present?

Further Information and Manual Repair

To fix error code 0xc0000142 users will need to employ at least one manual repair procedure. This may include checking your system for corrupt files through tools like Microsoft’s System File Checker (SFC). If you are uncertain of your skills or prefer to get professional support, contact a Windows repair technician to assist you.

The top three methods to resolve error code 0xc0000142 include the following:

Method One: Perform a Clean Boot

A clean boot is one of the most basic procedures you can run to solve a Windows-based error code of this nature. It works by identifying whether or not conflict among startup programs is preventing Windows applications from running properly. This occurs through a clean boot process involving Windows using a minimal set of drivers and startup programs when you reboot.

Here is what you’ll need to do:

• Step one: Go to Start and type msconfig
• Step two: Right-click and select System Configuration
• Step three: Select Service tab and click Hide all Microsoft Services then click Disable all.
• Step four: Click Startup tab within the System Configuration dialog box.
• Step five: Select Open Task Manager
• Step six: Within the Startup tab of Task Manager, select Disable for each Startup item, then close Task Manager.
• Step seven: Click OK on the Startup tab of System Configuration.
• Step eight: Restart your computer.

This method resolves software conflict arising when you attempt to update, run a program or simply use your operating system. However, if error code 0xc0000142 remains unresolved after you restart your machine, follow the next step below.

Method Two: Run a System File Checker Scan

System File Checker (SFC) is a utility tool built into the Windows 10 operating system, as well as other versions of Windows, to detect and repair corrupted system files. Since corrupted system files can result in error code 0xc0000142, run this tool by following the steps below:

• Step one: Go to Start and type Command Prompt or CMD.
• Step two: Right-click and select Administrator
• Step three: Check for and repair corrupted system files. Simply type sfc /scannow. (Be sure to place a space between “sfc” and “/scannow”).

Once these procedures are followed, the System File Checker tool will automatically scan your machine, and find and repair corrupted files. If this is the source or underlying cause of error code 0xc0000142 on your system, the error code will be resolved. However, if the source of the issue is not due to corruption in our system or is simply a more complicated issue try the next method highlighted below.

Living in today's world sadly is still living in the COVID-19 pandemic. It has been more than a year and sadly pandemic is still very strong and we are battling it on a daily basis. Governments all over the world are trying to battle pandemics in their own way with their own ideas and prevention measures. We as individuals can not very much influence how will the pandemic itself go but fortunately in this modern age of information we can at least follow and be in the loop at the current state of the situation regarding it. Today instead of having a troubleshooting article or tips and trick for your PC we are doing something else but in the domain of internet technology, you know, just to keep everything still IT related ???? Below you will find websites with small descriptions of what they do to keep yourself informed and hope to get over this dreadful pandemic.

1. The WHO’s COVID-19 Dashboard

   If you are interested in real-time COVID-19 information about active cases, death tool so far, new cases and the number of vaccines administrated so far I would recommend WHO's dashboard. How WHO is a non-government institution composed of doctors from all over the world with just a single goal in mind, to help and put an end to this pandemic is a great non-biased source of information on the current state of virus spread.

2. Vaccine Finder

   Please be aware that Vaccinefinder is working only on the territory of the United States of America. The reason why it was included in this list is that basically it is a great idea and I hope to see this site expand on other world regions or at least that inspires the emergence of another worldwide website with this type of content. If you live in the USA, this site will be a great help since you can track where and how many shots are distributed to states and even towns in America.

3. COVID tracking project

   This site is also for U.S. residents, this time it is about tracking cases in each state with details and statistics. If you are interested in more detailed statistics of hospitalized patients per state or overall you are just interested in statistics about the pandemic in the U.S. this site might provide all the information about your needs.

4. NPR

   On national public radio or NPR for short, there is a special section devoted to the coronavirus where new articles about pandemic are released daily with new information and new findings on how to battle it and the current state of things. A great informational site to keep up with the current state of things.

5. Google's COVID-19 page

   Google has not been inactive during this pandemic and on its page specially dedicated to the COVID-19 virus you can find a lot of free information updated daily. From safety and prevention tips to data about pandemics there is a lot of ground covered on-page and we recommend at least going through the prevention section to inform yourself how to keep yourself and others safe.

6. Coronavirus tracker

   This daily updated chart can show how many cases and deaths are from chosen time period all in form of a chart, you can see charts for each country in the world how COVID cases rose or dropped along with the death tool it brought.

There you go, 6 websites to track and inform yourself about this dreaded pandemic which has managed to change the world and people's lives forever, sadly on the bad side.

You will notice the blurred background on the login screen right away when you start your Windows 10 computer that’s running the v1903 and up. This kind of blurred background is known as “Acrylic Blur Effect on Sign-in Screen”. This new feature delivers a beautiful experience to users by adding more focus to the login screen. However, no matter how nice this feature is and even if it only stays for less than a minute, not all users like it and if you’re one of these users, read on as this post will guide you in disabling the blurred background login screen in your Windows 10 computer. Disabling the blurred background in the login screen can be done in two methods. The first one is via the Registry Editor and the second one is via the Group Policy Editor. Before you proceed, make sure that you are using an admin account and you must create a System Restore point first. Once you have that covered, follow the options provided below.

Option 1 – Disable the Blurred background in the login screen via Registry Editor

• First, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and hit Enter to open the Registry Editor.
• After that, navigate to this registry path: KEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsSystem
• Next, right-click on any empty space in the right pane and create a new DWORD (32 bit) and name it as “DisableAcrylicBackgroundOnLogon”.
• Once you’ve created the DWORD, double click on it and set its value to 1 to disable it and 0 to enable it.
• After you make the necessary changes, restart your computer. You won’t now see the blurred background on the login screen.

Note: No matter what option you select to change the background, it will stay blurred when you click on the login button. At the time of writing, there is no way to disable this feature in the Personalization section so the Registry Editor will have to suffice for now.

Option 2 – Disable the Blurred background in the login screen via Group Policy Editor

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• After that, navigate to this policy setting: Computer ConfigurationAdministrative TemplatesSystemLogon
• From there, double click on the “Show clear logon background settings” and since its default value is “Not configured”, set it to “Disabled”. You will see the following description under this setting:
  • “This policy setting disables the acrylic blur effect on the logon background image.”
  • “If you enable this policy, the logon background image shows without blur.”

• Now click on OK and then check the login screen.

Note: If you don’t configure or if you disable this policy, the logon background image adopts the acrylic blur effect. However, if it didn’t work, you have to restart your computer and then check.

FreeMaps is a google chrome extension by Mindspark powered by Ask or MyWay. This extension offers users a quick and easy way to find the routes or locations that they desire. While all of this may seem appealing, this extension was classified as a Browser Hijacker by many anti-virus applications and was marked for removal.

When installed FreeMaps will change your home page, new tab and default search engine to MyWay.com, it will monitor your browsing activity and send it back to Mindspark ad servers. This data is later used/sold to better display targeted ads depending on your search queries.

While browsing the internet with this extension active you will see additional pop-up ads, sponsored links, and injected ads displaying throughout your browsing sessions, and even injected into websites that should be ad-free. Due to poor code optimization, these ads can sometimes cover a part of the page, making it unreadable or inaccessible.

About Browser Hijackers

Browser hijacking is a form of unwanted software, commonly a browser add-on or extension, which then causes modifications in the web browser’s settings. Browser hijackers are capable of doing more than simply changing home pages. These are typically used to force hits to a specific site, manipulating web traffic to earn ad revenue. It could seem naive, but most of such websites aren’t legitimate and could present a major threat to your online safety. As soon as the malware attacks your laptop or computer, it begins to mess things up a whole that slows your computer down to a crawl. In the worse case, you will be forced to tackle serious malware threats too.

How you can know whether the browser is hijacked?

Signs that your web browser is hi-jacked include: your browser’s homepage is suddenly different; bookmark and the new tab are likewise modified; default web engine is modified; find new toolbars which you didn’t add; unstoppable flurries of popup adverts show up on your computer screen; your browser has instability issues or exhibits frequent errors; you cannot visit specific websites such as home pages of anti-malware software.

Exactly how browser hijacker finds its way onto your computer

A browser hijacker could be installed on your PC if you check out an infected website, click an e-mail attachment, or download something from a file-sharing website. They can also be deployed via the installation of a web browser toolbar, extension, or add-on. Some browser hijackers spread in user’s computer systems by using a deceptive software distribution method known as “bundling” (usually through freeware and shareware). Typical examples of browser hijackers include Conduit, CoolWebSearch, OneWebSearch, Coupon Server, RocketTab, Searchult.com, Snap.do, and Delta Search. Browser hijackers can record user keystrokes to gather potentially invaluable information that leads to privacy issues, cause instability on systems, drastically disrupt user’s browsing experience, and eventually slow down the system to a point where it becomes unusable.

Tips on how to remove browser hijackers

Some types of browser hijackers can be removed from your PC by deleting malicious software applications or any other recently installed shareware. Having said that, many hijackers are very tenacious and require specialized tools to eliminate them. You should think of carrying out manual repairs only if you are a tech-savvy person since there are dangers associated with messing around with the computer registry and HOSTS file. Professionals always suggest users to remove any malicious software including browser hijacker with an automatic malware removal tool, which is better, safer and faster than the manual removal procedure. One of the best tools for repairing browser hijacker malware is SafeBytes Anti-Malware. It will help you remove any pre-existing malicious software in your pc and provides you real-time monitoring and protection against the latest threats.

How To Install Safebytes Anti-Malware On An Infected Computer

All malware is inherently harmful, but certain kinds of malware do a lot more damage to your computer or laptop than others. Certain malware goes to great lengths to prevent you from downloading or installing anything on your PC, especially antivirus applications. So what should you do if malware prevents you from downloading or installing Safebytes Anti-Malware? Follow the instructions below to get rid of the malware in alternate ways.

Start Windows in Safe Mode

In the event the malware is set to run at Windows start-up, then booting in safe mode should avoid it. Only the bare minimum required programs and services are loaded when you start your PC in Safe Mode. Here are the steps you should follow to start your computer into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft website for directions on Windows 8 and 10 computers). 1) Hit the F8 key repeatedly as soon as your PC boots, however, before the big Windows logo or black screen with white texts comes up. This should bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) As soon as this mode loads, you will have an internet connection. Now, obtain the malware removal software you want by utilizing the internet browser. To install the program, follow the directions within the setup wizard. 4) After installation, run a full scan and let the program get rid of the threats it discovers.

Obtain the anti-malware software in a different internet browser

Some malware mainly targets specific browsers. If this sounds like your case, employ another web browser as it could circumvent the virus. If you appear to have malware attached to Internet Explorer, then switch to an alternate internet browser with built-in safety features, such as Chrome or Firefox, to download your preferred antivirus program – Safebytes.

Install antivirus on a flash drive

Here’s yet another solution which is using portable USB anti-malware software that can scan your system for viruses without the need for installation. Abide by these steps to run the anti-virus on the affected computer system. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a virus-free PC. 2) Insert the USB drive into the clean PC. 3) Double click on the exe file to open the installation wizard. 4) Select the flash drive as the location for saving the software file. Follow activation instructions. 5) Transfer the thumb drive from the uninfected computer to the infected PC. 6) Double-click the Safebytes Anti-malware icon on the pen drive to run the program. 7) Press the “Scan Now” button to start the virus scan.

Protect your PC from Malware With SafeBytes Security Suite

In order to protect your computer from many different internet-based threats, it is important to install an anti-malware application on your laptop. However, with so many anti-malware companies out there, these days it’s tough to decide which one you should purchase for your PC. Some of them are great while some are scamware applications that pretend as legit anti-malware programs waiting around to wreak havoc on your PC. You have to be very careful not to pick the wrong product, especially if you purchase a premium application. When it comes to commercial anti-malware software options, the majority of people go with popular brands, like SafeBytes, and they are very happy with it. SafeBytes anti-malware is a highly effective and user-friendly protection tool that is designed for end-users of all levels of computer literacy. This program could easily detect, remove, and protect your PC from the latest malware intrusions including adware, spyware, trojan horses, ransomware, parasites, worms, PUPs, along with other potentially harmful software applications.

SafeBytes has fantastic features when compared with other anti-malware programs. The following are some of the great features included in the software.

Live Protection: SafeBytes gives real-time active supervision and protection from all known viruses and malware. It’ll continuously monitor your pc for hacker activity and also provides end-users with advanced firewall protection. World-class AntiMalware Protection: Safebytes is built on the best virus engine in the industry. These engines will detect and remove threats even during the initial stages of a malware outbreak. Safe Browsing: SafeBytes inspects the hyperlinks present on a web page for possible threats and tells you whether the website is safe to explore or not, through its unique safety rating system. “Fast Scan” Features: Safebytes AntiMalware, using its advanced scanning engine, gives ultra fast scanning which can quickly target any active online threat. Lowest CPU/Memory Usage: This software is lightweight and can work quietly in the background, and will not impact your computer efficiency. Premium Support: You can get 24/7 technical assistance to immediately resolve any issue with your security application. To conclude, SafeBytes Anti-Malware is really great for securing your laptop or computer against all kinds of malware threats. Now you may realize that this particular software does more than just scan and eliminate threats in your PC. If you’re searching for the best malware removal application out there, and if you don’t mind spending some dollars for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of FreeMaps without the use of an automated tool, it may be actually possible to do so by removing the program from the Microsoft Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browser’s AddOn/Extension manager and removing it. It’s also suggested to factory reset your browser settings to their default state. If you opt to manually remove the system files and registry entries, use the following list to ensure that you know precisely what files to remove before executing any actions. Please remember that this is for professional users only and may be challenging, with incorrect file removal resulting in additional PC errors. In addition, certain malware is capable of replicating or preventing removal. Completing this task in Safe Mode is advised.

Dxgkrnl.sys is a file related to the Microsoft DirectX driver – a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like 3D games as well as HD videos. However, there are times when you encounter Blue Screen errors for this system file which is quite a lot. So when you encounter a Blue Screen error that’s related to this file, then it could be that the dxgkrnl.sys file is infected with some virus or malware and this might go unnoticed since antivirus programs regard dxgkrnl.sys as a system file. Here are some Blue Screen errors related to the dxgkrnl.sys file:

• SYSTEM_SERVICE_EXCEPTION .
• BAD_POOL_HEADER
• STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL.
• STOP 0x0000001E:

KMODE_EXCEPTION_NOT_HANDLED

• STOP 0x00000050:

PAGE_FAULT_IN_NONPAGED_AREA

To fix the dxgkrnl.sys Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try running the DirectX Diagnostic Tool

Since the dxgkrnl.sys error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the dxgkrnl.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like dxgkrnl.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.

• Search for NVIDIA Control Panel in the Cortana Search box and then click on the related search result or you can also right-click on the NIVIA icon located in the system tray and then select the NVIDIA Control Panel to open it.
• After that, navigate to the 3D settings section.
• Then select the “Set SLI Configuration” option and click on the “Do Not Use SLI Technology” option.
• Now click on Apply located at the bottom-right corner of the window to save the changes made.
• Restart your computer.

Option 7 – Try turning off NVIDIA Surround

Note that this option is only applicable if your computer is using the NVIDIA Graphics card.

• In the Cortana Search box, search for NVIDIA Control Panel and click on the related search result.
• After opening the NVIDIA Control Panel, go to 3D Settings > Configure Surround, PhysX.
• Now uncheck the “Span displays with Surround” option and then click on the Apply and OK buttons to save the changes made.
• Restart your computer.

As you can notice in Blue Screen errors, most of them point out a file that’s related to the errors. One of these files is the Storport.sys file which is a system file related to the storage of data in the storage unit of a computer. This file is created by the Microsoft Storage Port Driver. So if this file ends up getting dragged on Blue Screen errors, there can be a number of reasons for why it’s happened. Blue Screen errors related to the Storport.sys file may include conflicts with the hardware, incompatible firmware issues, corrupted drivers, missing or corrupted system files, to name a few. Here are some of the common Blue Screen errors related to the Storport.sys file:

• KMODE_EXCEPTION_NOT_HANDLED
• KERNEL DATA INPAGE
• PAGE FAULT IN A NONPAGED AREA
• SYSTEM THREAD EXCEPTION NOT HANDLED
• IRQL NOT LESS OR EQUAL
• SYSTEM SERVICE EXCEPTION

Microsoft Windows is the one that provides the Storport.sys file a storage port driver that is suited especially for the use of high-performance buses like fiber channel buses and RAID adapters. There are a number of advantages in using Storport instead of the SCSI Port, according to Microsoft:

• “Improved performance, both in terms of throughput and the system resources that are utilized.
• Improved Miniport driver interface that addresses the needs of high-end storage vendors, particularly host-based RAID and fiber channel vendors.”

If you encounter any of the above-mentioned Blue Screen of Death errors, then here are some troubleshooting options that might help but before you get to them, you can try to perform a System Restore first especially if you have the habit of creating System Restore points. This might fix the problem. To perform a system restore, refer to these steps:

• First, tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first. In addition, you also have to boot into Safe Mode with Networking before you carry out the troubleshooting steps below.

Option 1 – Try to update or rollback your device drivers

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties. Note that the main drivers that might be the cause behind the Storport.sys Blue Screen error will be listed under the “ID ATA/ATAPI controllers” section as well as the “Storage controllers” section.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. Option 2 – Try to recreate the Storport.sys file If the first option didn’t work, the next thing you can do is to recreate the Storport.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

• Boot your Windows 10 PC in Safe Mode.
• Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
• From there, look for the file named sys and rename it to Storport.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

• Now restart your computer and check if the Storport.sys Blue Screen error is now fixed.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 4 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the Storport.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 5 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Storport.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.