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Guide for FormFetcherPro.com Removal

FormFetcherPro.com is a Browser Extension for Google Chrome developed by Mindspark Inc. This extension offers users quick and easy access to various forms required for visas and other documents. While this may seem appealing, all this extension does is point you to the most popular websites online that can easily be found by searching.
When installed it hijacks your new tab page and changes it to search.myway.com, enabling it to better target ads.

While browsing the internet with this extension enabled you will see additional sponsored content, additional ads, and sometimes even pop-up ads displaying throughout your browsing sessions.
Several anti-virus programs have marked this extension as Potentially Unwanted and as a Browser Hijacker and are therefore recommended to remove it from your computer.

About Browser Hijackers

Browser hijacking means a malicious code has taken control over and altered the settings of your web browser, without your permission. Browser hijackers are capable of doing more than just changing home pages. Usually, hijackers will force hits to internet sites of their preference either to increase targeted traffic generating higher ad earnings, or to obtain a commission for every user visiting there. Many people believe that these types of sites are legitimate and harmless but that is incorrect. Nearly all browser hijackers pose an actual threat to your online safety and it is necessary to classify them under privacy dangers. Browser hijackers can even let other destructive programs without your knowledge further damage your computer.

Key signs that your web browser has been highjacked

When your web browser is hijacked, the following could happen: you find unauthorized changes to your web browser’s home page; your internet browser is constantly being redirected to adult sites; the default browser configurations have been changed, and/or your default search engine is altered; you see many toolbars on your internet browser; you’ll find random pop-ups start showing regularly; your web browser starts running slowly or exhibits frequent errors; Inability to navigate to certain sites, especially antivirus and other security software websites.

How it infects the computer

Browser hijackers can enter a PC in some way or other, for example via file sharing, downloads, and email as well. They sometimes are included with toolbars, add-ons, BHO, plugins, or browser extensions. Browser hijackers sneak into your pc in addition to free software application downloads also that you unwittingly install alongside the original. Common examples of browser hijackers include CoolWebSearch, Conduit, RocketTab, OneWebSearch, Coupon Server, Delta Search, Searchult.com, and Snap.do.

How you can fix a browser hijack

Some types of browser hijackers can be removed from the computer by uninstalling malicious software or any other recently added shareware. Having said that, the majority of hijackers are really tenacious and require specialized applications to eliminate them. Also, browser hijackers might modify the Windows registry so that it can be very tough to restore all the values manually, particularly when you are not a very tech-savvy individual.

Anti-malware software is very efficient when it comes to catching and removing browser hijackers that regular anti-virus software has missed. SafeBytes Anti-Malware will counter relentless browser hijackers and provide you active PC protection against all types of malware. Utilize a pc optimizer (such as Total System Care) together with your anti-malware to repair various registry issues, eliminate system vulnerabilities, and improve your computer performance.

How To Install Safebytes Anti-Malware On An Infected Computer system

Practically all malware is bad, but certain kinds of malware do more damage to your computer or laptop than others. Some malware sits in between your PC and your internet connection and blocks some or all sites that you would like to check out. It would also prevent you from the installation of anything on your PC, especially antivirus software. If you are reading this article right now, you’ve perhaps realized that a malware infection is a reason for your blocked internet traffic. So what to do if you want to install an anti-virus program like Safebytes? There are a few actions you can take to get around this issue.

Use Safe Mode to resolve the issue

In Safe Mode, you can modify Windows settings, un-install or install some software, and eradicate hard-to-delete malware. In case the malicious software is set to load automatically when the PC starts, shifting to this particular mode can prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press F8 while the system is booting up or run MSConfig and locate the “Safe Boot” options in the “Boot” tab. Once you restart the PC into Safe Mode with Networking, you could download, install, and update anti-malware software from there. Now, you are able to run the anti-virus scan to remove viruses and malware without interference from another malicious application.

Switch to a different internet browser

Some malware mainly targets certain web browsers. If this is your case, utilize another browser as it could circumvent the malware. If you suspect that your Internet Explorer has been hijacked by a trojan or otherwise compromised by cybercriminals, the best course of action would be to switch over to a different internet browser like Google Chrome, Mozilla Firefox, or Apple Safari to download your chosen security program – Safebytes Anti-Malware.

Make a bootable USB anti-virus drive

Another approach is to download and transfer an anti-malware application from a clean computer to run a scan on the affected computer. To run anti-virus from a USB pen drive, follow these simple steps:
1) Use another virus-free PC to download Safebytes Anti-Malware.
2) Mount the pen drive on the same computer.
3) Double-click on the downloaded file to open the installation wizard.
4) When asked, select the location of the pen drive as the place in which you would like to store the software files. Do as instructed on the screen to finish off the installation process.
5) Unplug the flash drive. Now you can use this portable anti-virus on the infected computer.
6) Double-click the EXE file to open the Safebytes tool right from the thumb drive.
7) Click on “Scan Now” to run a complete scan on the affected computer for viruses.

SafeBytes Anti-Malware Overview

If you are planning to buy anti-malware for your PC, there are many brands and utilities for you to consider. Some are very good ones, some are ok types, while some are simply just fake anti-malware software that can harm your personal computer themselves! When looking for anti-malware software, select one that gives reliable, efficient, and comprehensive protection against all known computer viruses and malware. On the list of strongly recommended software by industry, analysts are SafeBytes Anti-Malware, popular security software for Microsoft Windows.

SafeBytes anti-malware is a powerful, highly effective protection software designed to help end-users of all levels of computer literacy in finding and removing harmful threats out of their computer. When you have installed this program, SafeByte's state-of-the-art protection system will ensure that no viruses or malware can seep through your PC.

SafeBytes has outstanding features when compared with other anti-malware programs. Listed below are some of the features you will like in SafeBytes.

Most effective AntiMalware Protection: This deep-cleaning antimalware program goes much deeper than most antivirus tools to clean your personal computer. Its critically acclaimed virus engine detects and disables hard to remove malware that hides deep inside your PC.

Real-time Active Protection: SafeBytes provides complete and real-time security for your personal machine. This tool will continuously keep track of your computer for any suspicious activity and updates itself continuously to keep current with the constantly changing threat scenarios.

Internet Security: Through its unique safety score, SafeBytes tells you whether a website is safe or not to visit it. This will ensure that you’re always certain of your safety when browsing the internet.

Minimal CPU and RAM Usage: This application is not “heavy” on your computer’s resources, so you’ll not find any performance troubles when SafeBytes is working in the background.

Premium Support: For any technical inquiries or product guidance, you may get 24/7 professional assistance through chat and email.

SafeBytes can keep your computer protected from the latest malware threats automatically, thereby keeping your web experience safe and secure. Malware trouble can become a thing of the past once you put this tool to use. So if you’re searching for the best malware removal tool out there, and when you don’t mind spending some money for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

To get rid of FormFetcherPro manually, go to the Add/Remove programs list in the Control Panel and select the program you want to get rid of. For browser plug-ins, go to your browser’s Addon/Extension manager and select the add-on you intend to disable or remove. You will most probably also want to reset your web browser to its default settings.

To make sure of complete removal, find the following registry entries on your computer and delete it or reset the values accordingly. However, this is a tough task and only computer professionals can carry it out safely. In addition, some malware is capable of replicating or preventing removal. Carrying out this in Safe Mode is recommended.

Files:
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\jcohbbeconnbknaeaodohnjcelemnlfc
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\jcohbbeconnbknaeaodohnjcelemnlfc
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\jcohbbeconnbknaeaodohnjcelemnlfc
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\jcohbbeconnbknaeaodohnjcelemnlfc
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\jcohbbeconnbknaeaodohnjcelemnlfc

Registry:
HKEY_LOCAL_MACHINE\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, valeur: jcohbbeconnbknaeaodohnjcelemnlfc
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\formfetcherpro.dl.myway.com
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\formfetcherpro.dl.tb.ask.com
HKEY_CURREN_USER\SOFTWARE\Wow6432Node\FormFetcherPro
HKEY_CURREN_USER\SOFTWARE\FormFetcherPro

Advanced System Repair Pro

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How to Fix File System Error 2147219196
If you receive an error message saying, “File System Error 2147219196” when trying to open a picture, access a file or when moving a folder on your Windows 10 computer then read on as this post will help you resolve this error. According to experts, this error started to appear right after the Windows Update v1803 was released. Users who installed the new Windows version faced the same dilemma. This error might be caused by a corrupted disk or it could be due to some broken Windows components or due to file system encryptions. Before you troubleshoot the problem, make sure that you are logged in as an administrator.

Option 1 – Update Windows

The first thing you can do to Resolve File System Error -2147219196 is to update Windows. Since Microsoft is already aware of this issue, they might have already released a fix for this in one of their new updates so make sure to check for any available updates on your computer and have it installed right away.
  • Tap Win + S to open Search then type “update” in the field and from the search results that appear, click on Windows Update.
  • After that, it will open Windows Update under Settings and from there click the Check for Updates button and let Windows check for any available updates.
  • And if there are any updates available, download and install them on your Windows 10 computer.
  • Restart your PC and check if the error is now fixed or not.

Option 2 – Run CHKDSK to check your disk for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including File System Error -2147219196.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
chkdsk /r /f
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.
  • Once your computer has restarted, try accessing the file and check if the error persists.

Option 3 – Disable the File System Encryption

File System Encryption allows you to encrypt drives to protect them from being accessed from another computer. This is the standard practice in various organizations in order to protect their data. However, there are times when the file encryption system caused issues for users in accessing files and throws the File System Error -2147219196 instead which is why you need to temporarily disable it to access your file. To do so, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “control” in the field to open Control Panel.
  • From there, navigate to Security and select the BitLocker Drive Encryption option from the list.
  • After that, make sure that all your drives are not encrypted and if any of them are encrypted, turn off encryption by selecting Turn off BitLocker.
  • Reboot your computer for the changes to take effect.

Option 4 – Run SFC scan

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
  • Restart your computer once the scan is completed.
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Simple Manual to Fix Corrupted PST Files Quick

Just what is a PST File?

PST file is the acronym for Private Storage Table. It is a proprietary file structure utilized in the ms-outlook program shop and to preserve attachments as well as e-mails, notifications, scheduled calendar events, and even more. This structure can also be called a Personal Folder File. The storage limit or the size varies today with respect to the Outlook version you've got installed. The PST file size limit depends on the edition you have installed. Outlook 2002 and earlier versions have a memory limitation of 2GB while later versions such as Outlook 2013 have up to 50GB memory limit.

Error Causes

You will be amazed to discover there is not a single cause behind this problem. The File can be damaged due to a number of reasons including:
  • Virus infection
  • Incorrect file system recovery
  • Data storage device failure
  • Storage size limit exceeds
  • Sometimes due to power failure when accessing the PST files
Once this File becomes corrupted and broken, it places you in danger of losing your important e-mails and attachments. Moreover, this stops you from getting or sending e-mails to and from your own associates. And in case you would like to add new contacts, you are greatly hindered. It reduces your productivity. For individuals relying completely on the Outlook program for communicating via e-mails and maintaining a track of important dates that they have set reminders for and scheduled in their calendars, the PST file problem is a nightmare. It decreases productiveness and performance.

Further Information and Manual Repair

To regain the damaged File without removing old e-mails Install a PST File Repair Tool. The latter one is probably the best way to resolve this issue without compromising on your old important emails and contacts. There are a number of repair resources out there. Each device provides a distinct degree of characteristics and performance. We urge you to use Stellar Phoenix Outlook PST Repair Tool. Not only does this repair tool aid work out PST file error that is damaged, but it also helps with data recovery. With this particular tool, it is possible to recover even the erased files you've removed from your Outlook Installation before the PST file got corrupted. Wait there is more! It is also possible to raise the memory limit by installing this repair tool on your computer. What this means is in the event the PST file corruption's cause was associated with the storage size limit, it is easily worked out. With an increase in memory, you can keep your older emails and continue storing new mail from associates. To begin, Click here to Download Install Stellar Phoenix Outlook PST Repair on your personal computer and run it to restore the PST files.
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Fix Winload.efi file missing error
The Winload.efi file is an Extensible Firmware Interface or EFI file. EFI files are executable files for the firmware of the computers that are mainly based on UEFI and execute the tasks of loading the files to the bootloader of the computer. They are used for a specific set of tasks such as turning on the computer, installing Windows, restarting the computer or resetting it, and so on. This is why the Winload.efi file is a significant file so if it gets corrupted, lost, or damaged, it would be impossible for the Windows operating system to proceed. Here are some errors you can encounter that are related to the Winload.efi file:
  • efi is missing
  • efi cannot be found
  • efi is missing or contains errors
  • This program can’t start because winload.efi is missing from your computer
  • This application requires the file winload.efi, which was not found on this system.
  • There was a problem starting [path]winload.efi. The specified module could not be found.
In addition, the 0xc0000225 , 0xc00000e and 0xc0000001error codes are also associated with the Winload.efi file. Before you start troubleshooting the problem, you can try to perform System Restore first. This will help undo any changes you’ve made in your computer that might have triggered the Blue Screen error. To perform System Restore, here’s what you have to do:
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that your create a System Restore point first.

Option 1 – Try rebuilding the Boot Configuration Data (BCD) and repairing MBR

  • Once you get to the Welcome Screen part, click on Next.
  • Afterwards, click on the Repair your computer option located on the bottom-left part of the window.
  • Then click on Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • Once Command Prompt has been pulled up, the following commands to rebuild BCD files and repair MBR. Don’t forget to hit Enter right after you type each command.
    • bootrec /repairbcd
    • bootrec /osscan
    • bootrec /repairmbr
  • Once the command line is successful in finding out a Windows installation, hit Y to let it boot from the list which will successfully rebuild BCD.
  • Now type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

Option 2 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve errors related to the Winload.efi file. To disable Secure Boot, here’s what you have to do:
  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 3 – Run System File Checker scan

You might also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them
  • Reboot your computer.

Option 4 – Disable the Early Launch Anti-Malware Protection

  • You need to restart your computer in the Start Menu first while holding down the Shift key on your keyboard.
  • After that, it will restart your computer to Startup Settings.
  • Now ensure that the 8th option is labeled as “Disable early launch anti-malware protection.
  • Then tap the F8 key since the aforementioned option above is listed at number 8. This should launch and load Windows on your PC with the Early Anti-malware protection disabled for that session only when you try to carry out the same task and then check if the error related to the Winload.efi file is now fixed.
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Fix Update Standalone Installer 0x80096002
If you are using a Windows Update Standalone Installer to install Windows Updates in your Windows 10 computer but you suddenly encounter an error saying, “Installer encountered an error: 0x80096002, The certificate for the signer of the message is invalid or not found”, read on as this post will guide you on how you can fix it. This kind of error could be due to the vendor’s certificate that might have become invalid, compromised, or pulled. Aside from that, it is also possible that the update is not targeted at your OS version. You could get this error when you try to install an incompatible update or software on your computer. This error can also appear due to misconfigured system files or when you try to install BitLocker To Go Drive Encryption or BitLocker Drive Preparation Tool. To fix this error, you can try to run the standalone installer in Compatibility mode or enable the Windows Identity Foundation or run the Windows Update troubleshooter. Make sure to check if the error was resolved after every suggestion. It will help you learn what fixed the problem.

Option 1 – Try to run the installer in Compatibility mode

  • Look for the setup file.
  • Once you find it, right-click on it and select Properties from the context menu.
  • After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select the Windows OS version you want the installer to run on.
  • You also have to check the “Run as administrator” option.
  • Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try to troubleshoot compatibility

This option is almost the same as the first one except it is an alternative way of fixing the error 0x80096002 in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.
  • Look for the setup file.
  • Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
  • After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to enable the Windows Identity Foundation

You might also want to enable the Windows Identity Foundation as some users reported that it helped in resolving the error for them. To do so, follow these steps:
  • In the Windows Start Search, type “Turn Windows features on or off” and click on the matching result.
  • This will open a list of Windows Features and from there, look for the Windows Identity Foundation.
  • Once you found it, click on its checkbox and click OK to enable it and save the changes made.
  • Now see if it has fixed the error or not. If not, you have to disable the feature.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80096002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
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Kernel Mode Heap Corruption Error in Windows
Kernel Mode Heap Corruption is the error message that the Windows operating system throws when it encounters a blue screen of death or BSOD error during PC startup or launching specific programs such as video games. It is mainly caused due to software conflicts, driver issues (especially graphics card driver), and computer hardware malfunctioning. The good news is that this error is easily fixable. Follow the next steps in order to fix the error:
  1. Rollback graphic card driver

    Press ⊞ WINDOWS + X to open Windows secret menu and click on device manager Expand Display adapters section Right-click on your GPU and choose properties In properties window go to the driver tab and click on Roll back driver Select the reason for operation and click on YES Reboot your PC
  2. Update corrupted and outdated drivers

    How is this error mostly driver issue, updating and fixing bad drivers can fix it very easily. As in the previous step, you will need to open the device manager and go through all drivers and manually check for updates for each one, update as necessary or reinstall ones you might think have gone rogue. If you are not experienced enough with this kind of task install some automatic solution for this task like DriverFix
  3. Check for software issues

    If this error started happening after the installation of new software it is very likely that the application is causing problems. Try uninstalling or disabling the application to see if it will fix the issue. You can also boot Windows in safe mode to see if the error will happen there, if Windows is working fine in safe mode, it is likely that issue is on the software side.
  4. Run SFC scan

    Press ⊞ WINDOWS + X and choose Command prompt (admin) In command prompt type in sfc /scannow and press ENTER Wait for the process to be finished and Reboot the system
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Blinking or Flashing Desktop After login - Windows 10 Upgrade

Blinking or Flashing Desktop After login - What does it mean?

Upon updating to Windows 10, some users might encounter a blinking or flashing desktop after logging in. This will result in a repetitive restarting of explorer or you won’t be able to make the start menu and shortcut keys work. In addition, the network icon might not appear in your taskbar as well. Other Windows 10 error messages include error code 0xc000021a.

Solution

Restoro box imageError Causes

Your blinking or flashing desktop after logging in might be the result of problems with the bushell.dll shell extension, which is a part of the Norton Security Suite. Another possible cause for this annoying problem is an issue with your display driver since not all systems will use the same display driver and will depend on what graphics card you use.

Further Information and Manual Repair

In fixing the bothersome blinking or flashing desktop after logging in problem, you can do a manual repair method to address the root problem. You need to be familiar with the Windows command line to successfully go through the process. However, if you are not knowledgeable or confident enough to do this on your own, it would be best to seek help from a professional. Or, you might want to consider using an automated tool to solve the issue.

You need to identify first what’s causing the blinking or flashing of your desktop after login to properly address the issue. The following methods can be done if your issue is caused by bushell.dll shell extension issue:

Method One: Forcefully Terminate Process

  1. Press on Ctrl+Alt+Del then select Task manager
  2. Start a Command Prompt as an administrator by choosing the File menu then Run New Task.
  3. Type exe. Make sure to tick the checkbox “Create this task with administrative privileges.”

NOTE: Text input is most probably affected by the explorer restarts so you might need to repeatedly type some letters or to carefully input texts.

  1. In the Command Prompt, type taskkill /f /im explorer.exe. This will stop the blinking or flashing.
  2. Type cd “Program Files” afterward, type dir /s bushell.dll to locate where the dll is. (For example, purposes, use c:\program files\Norton Security Suite\Engine6422.5.2.15 as the location)
  3. If the dll file is not found, you can try repeating step 5 but this time, use “Program Files (x86)” However, you can proceed with the next step if you already located where the bushell.dll is.
  4. Type cd ”c:\program files\Norton Security Suite\Engine 6422.5.2.15” to change the name of the directory you found the dll in.
  5. Type ren bushell.dll bushell-crash.dll
  6. Restart now the system by typing shutdown /r /f /t o in the command line.

Method Two: Uninstall Programs

  1. Log out then go to the sign in screen
  2. Press the Shift key as you simultaneously click on the Power button on the screen.
  3. Continue pressing on the Shift key as you click
  4. Continue pressing on the Shift key as you wait for the Advanced Recovery Options menu to appear.
  5. Once the Advance Recovery Options menu appears, click on Troubleshoot then select Advanced options.
  6. Click on the Startup Settings then select
  7. Boot on Safe Mode by pressing 4 on your keyboard.
  8. Log in then press Windows key + X.
  9. Select the Device Manager then expand Display Adapter.
  10. On your Display Adapter, right-click then select
  11. Exit Device Manager
  12. If in case you also have an older Antivirus utility, you should uninstall it as well.
  13. Restart

NOTE: You might need to download the latest Video Driver on a working computer. Save it in a thumb drive then copy and install it on your computer. If in case there is no native Windows 10 driver, you can also download the latest Windows 7 or Windows 8.1 video driver. Afterward, install it in compatibility mode.

Method Three: Use Microsoft System Configuration Utility

  1. Log out then go to the sign in screen
  2. Press the Shift key as you simultaneously click on the Power button on the screen.
  3. Continue pressing on the Shift key as you click
  4. Continue pressing on the Shift key as you wait for the Advanced Recovery Options menu to appear.
  5. Once the Advance Recovery Options menu appears, click on Troubleshoot then select Advanced options.
  6. Click on the Startup Settings then select
  7. Boot on Safe Mode but this time, choose 5 to start in Safe Mode with networking.
  8. Check if your problem is present or not in Safe Mode. If not, then you are on the right track.
  9. Press on the Windows key + R then type msconfig to start up your exe file.
  10. Click on the Services tab then choose Disable All. Afterward, click on
  11. Once you’re prompted to reboot your computer, go ahead and reboot in Normal Mode. Check if the issue is still present.
  12. If the blinking or flashing desktop after login is gone, then you can just do a process of elimination.
  13. Start-up on your exe again then begin bringing up services a few at a time.
  14. You can turn on all other services except for the following which causes the blinking or flashing desktop after login problem: Problem Reports and Solutions Control Panel Support •Windows Error Reporting Service.
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How to Fix Backup Error 0x80070002

What is Backup Error 0x80070002?

Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like: “Check your backup results. The backup completed but some files were skipped.” You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines: “Check your backup results. The backup completed but some files were skipped. View skipped files.” Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.

Solution

Restoro box imageError Causes

There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:

Case 1

You will see the following message when you press “View skipped files”: “Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))” You will face this case if you have backed up a library that included custom folders that were located in your user profile.

Case 2

Upon pressing “View Skipped files” you will encounter the below-mentioned messages: “Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))” You are likely to encounter any of these messages in case:
  • The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
  • All three of these folders don’t exist in your system.
Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.

Notes

The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.

Further Information and Manual Repair

To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:

Solution for Case 1

  1. Ignore the error. The store files of the custom library in your user profile will not be created as backups.
  2. Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
  3. Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
  4. Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:
  • Go to Start and select your username.
  • Hover across to the folder you wish to move, right-click on it and select “Cut”.
  • Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
  • Right-click on the folder that you just moved and select “Copy”.
  • Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.
Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive. Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.

Solution for Case 2

You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:
  1. Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
  2. Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:
  • Head over to the Control Panel and open “Backup & Restore”.
  • Go to the Backup section and select “Change Settings”.
  • Click Next in the Setup backup dialog box.
  • Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
  • Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts checkboxes.
  • Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
  • Proceed by clicking next and select “Save Settings” then exit.
  • Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will be complete without any errors now.
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