Microsoft bans Windows from Russia

Microsoft has cut out Russia from downloading ISO files for Windows 10 and Windows 11 as well as installation tools without any explanation or reason behind this.

microsoft

If you connect via VPN to a Russian server and try to download either ISO files or installation tools you will be greeted with the error 404 and an explanation of File or Directory not found or There was a problem with your request.

At this time you can still download Windows 11 Media creation tool but once you run it will throw a 0x80072F8F-0x20000 error with text: For some unknown reason, this tool failed to run on your computer.

People in Russia can still download files if they connect via VPN and go to a server located outside Russia.

Microsoft has not published any explanation why is this happening, it might be technical difficulty or it could be on purpose.

Other histories of Microsoft vs Russia

Since the beginning of the Russian military operation in Ukraine Microsoft has been putting restrictions on Russia starting with a suspension of all sales in March, next month in April Microsoft started suspending developer's accounts on GitHub linked to sanctioned companies and the suspension was even if the developer is not working for a given company or left it.

At the beginning of this month, Microsft laid off 400 employees inside Russia as they began scaling back operations in the country but has also stated that they would continue to provide services to all contractors and customers inside Russia so this sudden blocking of downloads is unexpected and it goes against their statement.

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Fix Windows Error Code 0x80070017
If you suddenly encountered a Windows Error Code 0x80070017 during an Update, Installation or System Restore then it’s probably due to some missing or corrupted system files. This kind of error code can occur during an update, installation, or system restore and the only way out of it is to download the file once again and re-run the installation from the top. Before you start to troubleshoot the problem, you need to create a System Restore Point first. After you create a System Restore point, you can follow the troubleshooting options laid out below to fix the Windows Error Code 0x80070017. You just have to follow the troubleshooting option that applies to your situation and whether you got the error during an update, installation, or during System Restore. Whether you got the error 0x80070017 while updating Windows 10 or installing it or during a system restore, the first thing you must do is run the System File Checker. As pointed out early on, the Windows Error Code 0x80070017 might be caused by corrupted or missing system files so the first thing you can try is to run the System File Checker scan.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
If you have encountered Windows Error Code 0x80070017 during an Update, then here are some options you need to try:

Option 1 – Delete the files/contents in the SoftwareDistribution Folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error Code 0x80070017. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. On the other hand, if you got the error code 0x80070017 during a Windows 10 installation, then it’s because of bad media or corruption in ISO. Here are some troubleshooting steps for this kind of situation:

Option a – Try to create Windows 10 ISO media again

In this option, you will have to create a Windows 10 bootable media and use it to install the latest Windows 10 version. Most users reported that this option works and the reason why it does have something to do with the Windows Update client since the Windows Updates downloaded from the regular Windows Update client seem to create issues such as the error 0x80070017. However, issues like this one don’t occur when the very same Windows Updates are downloaded and installed via an ISO file. Take note that when using a Windows ISO file, you will be asked to choose what you want to do with the previous settings and apps. A lot of users opted for the “Not to keep the old Windows settings” option which has resolved the issue. So if you want to keep the previous settings then you must try to update Windows first while keeping the old settings. However, if it doesn’t work, you have to try installing the latest version of Windows without keeping the previous settings.
  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with the option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option b – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error 0x80070017. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically. If you got the error during System Restore then this means that the files that are being copied from the disk are not making it to the hard drive. To resolve it, here’s what you can do:

Option 1 – Run System Restore in Safe Mode

You might want to run System Restore in Safe Mode and see if it works. Just reboot your PC into Safe Mode and then run System Restore.

Option 2 – Reset Repository

  • Boot your PC into Safe Mode.
  • Then open Command Prompt as admin.
  • Next, type the “net stop winmgmt” command and hit Enter to stop the Windows Management Instrumentation Service.
  • After that, go to C:/Windows/System32/wbem. From there, rename the repository folder to “repository-old”.
  • Restart your computer.
  • After your computer has restarted, open Command Prompt as admin again and then type the “net stop winmgmt” command and hit Enter.
  • Next, type the “winmgmt /resetRepository” and hit Enter to reset Repository.
  • Restart PC and check if System Restore now works.

Option 3 – Try resetting Windows 10

To fix the error 0x80070017, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, it only resets all the system settings and files. Simply go to Settings > Recovery. From there click the Get started button under the Reset This PC section.
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Remove the blue and yellow shield icon
If you suddenly see a system icon or an application icon that has a blue and yellow shield or icon overlay at the corner, this indicates that the application has to run with admin privileges and each time you run these kinds of applications, a UAC or User Account Control prompt will appear to confirm if you really want to run the application. Although this kind of behavior is for security reasons, it can get quite annoying especially if you use the application on a daily basis. To make it convenient for you, this post will walk you through how you can remove the blue and yellow shield icon from an application on your Windows 10 computer. The User Account Control or UAC setting is the one that ensures no program can run with administrative privileges unless it is allowed by the user. This stops any program that could be potentially harmful to the computer from making any changes which are why keeping this setting to its default state is for the best and making any changes in its setting is not recommended unless it is really needed. So if you really have to remove the icon overlay in an application, there are several ways you can do that. You can try reinstalling the program and set Compatibility or change the UAC level. For more information, refer to every option given below.

Option 1 – Try to reinstall the application and set Compatibility

As you know, the application icons where you can see the shields are shortcuts mostly and they signify that the User Account Control will appear each time you launch the app. Thus, if you have an app that you use regularly and you’re certain that the app can be trusted, you can try to reinstall the app and set its compatibility by following these steps:
  • You need to uninstall the app first and then install its latest version. You must not run or open the app after you reinstall it, not until you’ve completed the steps.
  • Next, you have to right-click on the shortcut icon of the app, and from the menu, select Properties.
  • Afterward, go to the Compatibility tab and look for the checkbox labeled “Run this program as an administrator” and uncheck it.
  • Now click on the Apply and OK buttons to save the changes made. This should remove the shield icon from the app.

Option 2 – Try changing the UAC level

  • Tap the Win + Q to open the search bar and type UAC to see the User Account Control setting.
  • From the UAC setting, lower the UAC level by selecting the settings that say, “Notify only when apps try to make changes to my computer”.
  • After selecting that option, you shouldn’t be getting any warning now when you run the app with the shield icon. But keep in mind that this is not a temporary setting which can be risky especially if the app can’t be trusted.
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Fix STOP 0XC000021A, error in Windows 10
Upgrading your Windows computer may not always go as expected as you could end up getting some error messages along the way. One of the error messages you can encounter is the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error. This error indicates that is some security issue within the Windows operating system. It could be that the system files have an issue and they have been modified incorrectly. Although this does not necessarily mean that malware is behind the modification, one of the applications you installed recently might have something to do with the problem. The application might have modified or corrupted some of the core system files. When you encounter this error, you will see a blue screen along with the following error message:
“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. (0% complete) If you’d like to know more, you can search online later for this error: 0xc000021a”
This error pops up when a user-mode subsystem like the WinLogon or the Client Server Run-Time Subsystem or CSRSS has been compromised fatally and security can no longer be guaranteed in the system. Thus, the operating system switches to kernel mode, and Windows won’t be able to run without the WinLogon or the Client Server Run-Time Subsystem. This is why it’s one of the few cases where the failure of a user-mode service can shut down the system. To resolve the issue, here are some fixes that might help.

Option 1 – Uninstall programs you installed lately

  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Perform System Restore

Performing System Restore can also help you fix the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 3 – Run the System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Rebuild the BCD and fix MBR

Rebuilding the BCD can help you in fixing the “STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED” error.
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • Next, select Command Prompt and type in the commands below one by one, and tap Enter right after you do so.
  • exe /FixMbr
  • exe /FixBoot
    • exe /RebuildBcd
The commands you entered should rebuild the BCD and repair MBR.

Option 5 – Run the CHKDSK utility

You can also run the Chkdsk utility to resolve the problem. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them.
  • chkntfs /t
  • chkntfs /t:10
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PDF text disappears when editing or saving
If you are trying to save a file in a PDF format on your Windows 10 computer but then the PDF text content in an Adobe file suddenly disappears, then read on. This post will give you more insight into this issue. This kind of issue is rare and mostly occurs in forms that you can fill upon. In such a case, the text you enter in the form vanishes right after you click the Save button. One of the benefits of working with PDF files is that it has the ability to compress high-quality files to relatively small file sizes. This is really useful especially when you are saving hard drive space and you’re working with limited storage resources. However, these files can contain layered content if they are created from layered documents using applications like Adobe InDesign. Consequently, a single page of the PDF file can contain different layers with different content. So if you try to save or print a PDF file that contains layered content, the elements will disappear from the PDF. To resolve this issue, you can try to merge or flatten the file since it will help keep the changes in the PDF file. On the other hand, you can no longer make any alterations or form data once you flatten the file. Another thing to keep in mind is that merging or flattening the file can’t be undone so you might want to save another copy of the file before you proceed.

Option 1 – Print to PDF

  • First, you have to open the desired PDF file and tap the Ctrl + P keys to open the Print dialog box.
  • After that, select the “Microsoft Print to PDF” option as the printer.
  • Once the action is confirmed, it will regenerate another version of the PDF file with the default settings and merge all the existing layers into a single layer.
  • On the other hand, you can also click on the “File” menu of the PDF file and select Print.
  • From there, click on the Print button and select “PostScript (*.ps)” as the “Save as” type to save a PostScript copy of the original PDF file.
  • Once you’re done, double click on the .ps file to open the file in the Adobe Distiller which will flatten the file automatically and convert it to a PDF file with only one visible layer.

Option 2 – Save the PDF file as an Optimized PDF file

If you are using the Acrobat Reader Pro version such as the Acrobat Pro, Foxit, and so on, you can try to flatten the layers by saving the PDF file as an Optimized PDF file. Refer to these steps to do so:
  • Select File > Save as > Optimized PDF.
  • Next, select the Transparency checkbox from the Settings window that opens.
  • Then click on the Save button to apply and save the changes made. After that, the PDF text content should not disappear when you try to save a file on your Windows 10 computer.
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Purchased Adobe CC applications show as trial
Buying a product and then finding out that is not working is one of the most annoying and disappointing things that a consumer can experience. It is no secret that Adobe software and services online can malfunction or detect somewhat false information and behave accordingly placing buyers in an awkward position. Adobe no matter how huge and great can also still sometimes has software that can misbehave in this way and sometimes downloading their suite and buying it after can not be 100% registered and even after the money is transferred and purchase has been completed you can still have a trial status for your adobe cloud applications. In this guide, we will address this issue and see how we can fix it so you can get back to your creative work in no time. Follow this guide as it is presented step by step.
  1. Wait an hour

    No, seriously, wait an hour. Sometimes transaction and registration of transaction along with activation can take up to one hour of time. If you just made a purchase and you are still under trial in the launcher, give it a little time to detect the purchase and adjust accordingly.
  2. Check to see if your subscription is active

    Sign in to https://account.adobe.com/plans. If you have more than one account, make sure you sign in with the proper one. Under My plans, select Manage plan. In the Plan Information section, check to make sure that your subscription is active. If it’s expired, it's likely why you’re seeing messaging that indicates you are in trial mode or that your trial has expired. If your subscription is showing as active, then an out-of-date payment method may be the issue. To see if your payment information is current, in the Plan information section, select Manage payment. If your payment method isn’t current, update your credit card information in the pop-up window and select Save. Your new payment method will take effect in the next billing cycle.
  3. Sing out and then sign back in

    Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.) Select the Account icon in the upper right, and then select Sign out. In the confirmation dialog box, select Sign Out. The Creative Cloud apps and services associated with your account are deactivated on the computer. Sign in again to your Adobe account. Launch any Creative Cloud app included in your membership, such as Photoshop or Illustrator. If prompted, sign-in on the next screen.
  4. Update creative cloud applications

    Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.) Depending on your version of the Creative Cloud desktop app, do one of the following: On the Help menu, select Check for updates. or
    Select the three vertical dots icon in the upper-right corner of the app. Choose Check for App Updates from the menu. If you aren’t using the latest version of your Creative Cloud app, an update prompt appears next to it on the apps list. Select Update.
  5. Remove entries in the HOSTS file

    If the previous solutions do not work, your computer could have trouble connecting to Adobe's activation servers. This could be because of an incorrectly configured Operating System hosts file (Operating system hosts files map host names to IP addresses). To solve this issue, try removing Adobe-related entries from the hosts file. You can remove the Adobe-related entries from the hosts file in two ways: Automatically repair the hosts file using the Limited Access Repair tool: Repair the hosts file using the Limited Access Repair tool. With this method, you do not have to manually edit the hosts file -- the tool automatically repairs the file. Reset the hosts file manually: If the issue is not fixed even after you run the Limited Access Repair tool, reset the hosts file manually: To reset the hosts file on Windows, do the following: Navigate to C:\WINDOWS\System32\drivers\etc. Open the hosts file with a text editor such as Notepad. Check for any Adobe-related entries in the hosts file. If there are Adobe-related entries in the hosts file, move the file to the desktop, for example by dragging. Delete the Adobe-related entries from the hosts file. Make sure that you do not delete any other entries. Save the hosts file that you edited in the previous step. The updated hosts file should not have any Adobe-related entries. Move the file from desktop to the original location: C:\WINDOWS\System32\drivers\etc. When moving the file, select the Replace option. To reset the hosts file on macOS, do the following: To find the hosts file, open Finder and then choose to Go > Go to Folder. In the box, type the following location and then press Return: /private/etc/hosts If you are unable to locate the file, it means that the hosts file is hidden. Type the following command in terminal to unhide the file, and then repeat Step 1. chflags nohidden /etc/hosts Open the hosts file using a text editor such as Text Edit. Check for any Adobe-related entries in the hosts file. If there are Adobe-related entries in the hosts file, move the file to the desktop, for example by dragging. Delete the Adobe-related entries from the hosts file. Make sure that you do not delete any other entries. Save the hosts file that you edited in the previous step. Move the file from the desktop to the original location: /private/etc/hosts. When moving the file, select the Replace option.
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Scroll bar in Chrome is missing in Windows
If you find that the scroll bar in your Google Chrome browser is missing all of a sudden, and it becomes difficult for you to scroll down the web page and see its content, worry not for this post will guide you on what you can do to resolve this problem. Usually, when the mouse cursor stays hidden in the corner and only appears when you point it to the edge of the screen. However, there are instances when it won’t appear which makes navigating the web page you are visiting quite impossible. So if you encounter this kind of strange behavior on your Google Chrome browser, there are several suggestions you can check out to resolve it. In most cases, updating the browser resolves the problem, but if it does not, you can try restoring the browser’s settings to their default state by resetting Chrome or you could also disable hardware acceleration or disable the overlay scrollbars flag. For more information, follow each one of the options provided below.

Option 1 – Reset Google Chrome

Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
  • From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
  • After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
  • Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
  • Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
  • After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.

Option 2 – Try to disable the Hardware Acceleration

For better performance, Google Chrome uses the Hardware Acceleration by default. Unfortunately, there are just some cases when your hardware, GPU to be specific, might not be able to cope with the requirements, resulting in the black screen issue. And if this is your case, you should try to disable the hardware acceleration from your Google Chrome browser settings panel. To do so, follow the steps below.
  • Open the Google Chrome settings page.
  • Click on the Advanced button to get more options.
  • Look for the option called “Use hardware acceleration when available” and then disable it by toggling the button to the left.
  • After that, check if the screen flickering issue in Chrome is fixed.

Option 3 – Try to disable “Smooth Scrolling” in Chrome

Disabling “Smooth Scrolling” in Chrome might also help you fix the issue. To do so, follow these steps:
  • Open Chrome and type “chrome://flags” and hit Enter.
  • Next, look for a flag named “Smooth Scrolling”. You can scroll down until you find it or search it in the Search Flag bar. Note that Smooth Scrolling is enabled by default in the newer versions of Chrome.
  • After that, select the drop-down menu and select Disabled.
  • Then click on the “Relaunch Now” button.
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Word icon is not showing on .doc & .docx
Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below. Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.
  • Right-click on a .docx file and select the “Open with…” option.
  • After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
  • Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
  • Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
    • Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
    • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16
  • Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

  • Tap the Win + R keys to open the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
  • From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
    • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
    • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13
  • Once you’re done, tap Enter and then close the Registry Editor.
  • Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.
  • Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
  • After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
  • Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
  • From there, look for the following files and delete them.
    • iconcache_32.db
    • iconcache_48.db
    • iconcache_96.db
    • iconcache_256.db
    • iconcache_1024.db
    • iconcache_1280.db
    • iconcache_1600.db
    • iconcache_1920.db
    • iconcache_2560.db
    • iconcache_exif.db
    • iconcache_idx.db
    • iconcache_sr.db
    • iconcache_wide.dd
    • iconcache_wide_alternate.db
  • Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.
  • Open Control Panel and click on Programs and Features.
  • Next, right-click on the Office program that you want to repair which in this case is, Word.
  • Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
  • Wait until the process is done and then reboot your computer.
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Fix Unsupported video type/invalid file path
The MP4 MIME-type is a video type that is mainly configured in IIS or Internet Information console. It is the one that instructs a web browser to use the default video application when running MP4 files from websites. MIME which stands for Multipurpose Internet Mail Extensions which offers a way to identify files on the Internet-based on their format and nature. For example, when a content-type header value like MP4 is defined in an HTTP response, the browser can be configured to open the file with the proper plugin. However, there are some servers that don’t have an associated MIME type to support MP4 files and so they fail to play these files. In such cases, you will encounter the “Unsupported video type or invalid file path” error, especially when you use the Internet Explorer browser in Windows 10. To fix this problem, you may have to configure the MP4 MIME type in IIS but you might find that IIS is not enabled in Windows 10 which is why you need to turn it on or enable it first. For more details, refer to the following instructions below.

Step 1 – Enable IIS:

  • Open Control Panel and go to Programs > Programs and Features.
  • From there, select “Turn Windows features on or off” to mark its checkbox.
  • After that, select “Web Management Tools” and expand its menu and look for “IIS Management Console”.
  • Click the OK button and then wait for a couple of seconds to allow Windows to successfully apply the changes made.

Step 2 – Configure the MP4 MIME type in IIS:

  • Go to Control Panel and from there, access Administrative Tools.
  • Next, click “Internet Information Services Manager” from the list of given options.
  • Once confirmed, it will open the IIS console where you have to click the name of your IIS Server located on the left panel. This will enable several options in the central details section.
  • Now double click on the icon with the label “MIME Types”.
  • After that, you should see an “Add” link option on the right panel. Click on the link to open a configuration dialog box.
  • Then type “.mp4” in the File Name Extension field and enter “video/mp4” in the textbox of the MIME Type.
  • Click the OK button to save the changes made. This should fix the “Unsupported video type or invalid file path” error on your Windows 10 computer.

Step 3 – Reset your browsers:

Mozilla Firefox

  • Open Firefox and click the icon that looks like three stacked lines located at the top-right section of the browser.
  • Next, select the question mark icon from the drop-down menu.
  • Then select “Troubleshooting information” from the slide-out menu.
  • After that, click on the “Reset Firefox” button located at the top-right section of the newly opened web page.
  • Now select “Reset Firefox” in the confirmation pop-up window that appears.

Google Chrome

  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Internet Explorer

  • Launch Internet Explorer.
  • Next, click the wrench icon for Settings.
  • Then click Internet Options.
  • After that, go to the Advanced tab.
  • From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
  • Now click OK to save the changes made.
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A Guide to Fixing Error 0x80070652 Windows 10

Error Code 0x80070652 – What is it?

Error code 0x80070652 occurs when Windows users attempt to upgrade their operating system while another program is in the process of being downloaded. It may also occur due to problems related to previously failed update attempts within Window Update. When this Windows 10 upgrade occurs, Windows users fail to access the version of Windows they are attempting to download. Instead, a message box occurs stating that error code 0x80070652 has occurred on the device. If this error message is not rectified, it could give birth to other Windows 10 errors such as error code 0x80072EE2.

Solution

Restoro box imageError Causes

Error code 0x80070652 may result from Windows 10 users attempting to download another program while upgrading their operating system. It may also be caused by an issue related to previous installations of updates. For instance, in some cases, your previous installation of the Windows process may have been interrupted or it was simply not completed properly. This causes any other upgrade process that follows to result in error code 0x80070652.

Further Information and Manual Repair

But what can be done in such a situation to resolve the error code? Windows users have several options available. For instance, they can wait on any additional program that may be in the process of downloading to complete the process before attempting to upgrade Windows. They may also troubleshoot problems related to any failed updates or select a system restore point in which the error code was not present.

The manual repair methods Windows 10 users choose may involve any of the solutions mentioned previously. The choice is largely dependent on the user and his determination to fix the error code. However, note that automated tools or Windows repair technicians may also provide solutions to PC issues like error code 0x80070652.

Method One: Verify and Troubleshoot Failed Upgrades

Since previously failed updates within Windows Update can lead to the occurrence of error code 0x80070652, Windows 10 users will need to verify which of these failed updates occurred by checking the history section of the Windows Update tool. Once you’ve been able to verify that failed updates have occurred in the recent past, you’ll need to troubleshoot these problems to rectify the error code. Follow the instructions below to check for updates that have failed to install properly via Windows Update.

  • Step one: Type Windows Update in the Search box near Start Menu
  • Step two: Select Windows Update settings
  • Step three: Select Update history
  • Step four: Review updates from the most recent to least recent to see which updates have failed
  • Step five: Click failed updates for more details and troubleshoot accordingly.

Once you’ve completed the troubleshooting of any updates which failed, proceed by rebooting your device. You may then reattempt to upgrade to the latest version of Windows 10 once no other program is in the process of being downloaded.

If the problem causing error code 0x80070652 was related to failed updates of the past, these issues will likely be resolved once you successfully troubleshoot them. However, if the error code reoccurs, apply the next manual repair solution mentioned in this article.

Method Two: Download Updates Manually via Microsoft Download Center

Another option available to users is simply downloading updates manually by visiting the official Microsoft website, specifically the Windows section which provides downloads. To successfully complete this process, ensure you look for stand-alone packages of these downloads available on the website. You will need to know the Microsoft Knowledge Base (KB) article number related to the specific update(s) which failed.

Once a Windows user has verified the KB article number of the specific update, download it from the Microsoft website, then select Run to install the update. Reboot your PC, then check Windows Update to see if you are able to successfully complete the Windows 10 upgrade.

If the upgrade fails, you may need to implement the next manual repair method as is mentioned below.

Method Three: Use Windows System Restore

One of the best options for Windows 10 users facing certain PC problems is to apply System Restore. This allows them to reset their machine for a period of time in which the problem was not present. This is known as the restore point. To apply this manual repair method, follow the steps below.

  • Step one: In the search box beside the Start Menu, type System Restore
  • Step two: Select Create a restore point
  • Step three: Select the System Protection tab then Configure or Create
  • Step four: Provide details regarding a system restore point of your choice
  • Step five: Select Create, then OK.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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How To Easily Fix Unresponsive Script
This Unresponsive Script problem information is most frequent on Firefox, which is among the top browsers worldwide. Firefox might show you these errors with the information, "Warning: Unresponsive Script". It is going to subsequently inform you that software to the web page you're trying to open is unresponsive, or has quit reacting. This means that the script has ceased functioning and may freeze or hang Firefox if not immediately resolved. You can easily solve this problem.

Solution

Restoro box imageError Causes

Before you can fix this error, you need to understand its primary cause. The biggest risk is that if left unchecked, Unresponsive Scripts will hang your browser and to an extension of your computer thus limiting your productivity. You may have to uninstall and re-install Firefox if the problem persists. Listed here are several of the very most typical reasons for unresponsive script:
  • Programming Errors
  • Interference by other Softwares
  • Using an older outdated version of the program.

Further Information and Manual Repair

Most times, you have to do very little to fix this problem. Furthermore, a lot of the remedies supplied here do not require the assistance of a qualified professional technician. You can easily perform them and completely solve the error.
  • If you wish to stop the error, keep your browser and add-ons up to date.

It's easy to update your browser and any add-ons therein. In most cases it's free. By upgrading your browser and add-ons frequently, you are effectively eliminating the risk of Unresponsive Script occurring and interfering with your work.
  • unresponsive script in firefox warning dialogCheck for a poorly functioning background process

The sorts of background procedures that might result in the Unresponsive Software error include Javascript code, media plugin, and browser extension. You can stop the script from running while using Firefox thus eliminating the Unresponsive script error. Shutting the dialog box is just another easy way of eliminating the unresponsive script error information. Firefox offers you two choices in case of this malfunction. Either "Continue" or "Stop Script". Whatever alternative you pick, you can be certain the dialog box shuts, thus allowing you to continue browsing. firefox home screenThe final solution. Contact Firefox about these errors on your browser. Oftentimes, these errors occur when you attempt to visit particular websites. Mark the offending websites' URLs and include them in your communications with Firefox. Sometimes you can also contact the website owner yourself and request them to check their website's code. Following are additional measures you can take to resolve the Unresponsive Script error.
  • Waiting longer for the error to resolve itself automatically
  • Blocking the offending script
  • Yanking the guilty add-ons
  • Disabling the hardware acceleration tool.
With one of these few steps, you won't have to worry about the Unresponsive Script error, can continue enjoying your browsing activities on Firefox.
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