Microsoft bans Windows from Russia

Microsoft has cut out Russia from downloading ISO files for Windows 10 and Windows 11 as well as installation tools without any explanation or reason behind this.

microsoft

If you connect via VPN to a Russian server and try to download either ISO files or installation tools you will be greeted with the error 404 and an explanation of File or Directory not found or There was a problem with your request.

At this time you can still download Windows 11 Media creation tool but once you run it will throw a 0x80072F8F-0x20000 error with text: For some unknown reason, this tool failed to run on your computer.

People in Russia can still download files if they connect via VPN and go to a server located outside Russia.

Microsoft has not published any explanation why is this happening, it might be technical difficulty or it could be on purpose.

Other histories of Microsoft vs Russia

Since the beginning of the Russian military operation in Ukraine Microsoft has been putting restrictions on Russia starting with a suspension of all sales in March, next month in April Microsoft started suspending developer's accounts on GitHub linked to sanctioned companies and the suspension was even if the developer is not working for a given company or left it.

At the beginning of this month, Microsft laid off 400 employees inside Russia as they began scaling back operations in the country but has also stated that they would continue to provide services to all contractors and customers inside Russia so this sudden blocking of downloads is unexpected and it goes against their statement.

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Fix 0X800F080C Error in Windows 10
Error 0X800F080C is tied to corrupted system files and .NET framework issues. In this article, we will focus on how to fix it starting first with .NET fixes and then moving to system-related ones. Follow the guide step by step so you can fix this error fast and easily.

.NET issues

As previously stated 0X800F080C error can occur due to issues with .NET framework, 3.5 framework to be more precise and there are two ways we can fix this error. Follow the guide below as presented:
  1. Install .NET 3.5 framework from Windows features

    First thing is to try and install the framework from Window features itself. Sometimes installation and activation of .NET 3.5 in other ways can result in this error. To install it do the following: Press ⊞ WINDOWS + R to open the run dialog Inside run type in appwiz.cpl and press ENTER to open up the Programs and Features menu Inside the Programs and Features menu click on Turn Windows features on or off. Check the box associated with .NET Framework 3.5 (this package includes .NET 2.0 and 3.0) Press OK Click on YES and wait for the package to be installed then reboot your PC
  2. Run the .NET Repair Tool

    If the previous step was not successful or you already had .NET 3.5 installed then run the troubleshooter in order to fix issues. Go to the official Microsoft .NET framework repair tool website here and download it. Once downloaded install the tool and follow onscreen instructions.

Corrupted system files

If the previous solution has not provided you with results then you have system file corruption that needs to be fixed. Move from one solution to another as presented below:
  1. Run SFC scan

    SFC scan is a built-in Windows tool for solving corrupted system files issues, it is fully automated and does not require from the user any kind of knowledge or information. To run it and scan the system do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) In command prompt type SFC /SCANNOW and press ENTER Wait for the process to finish, do not interrupt it and once it is done, restart your computer
  2. Run DISM scan

    DISM scan is similar to SFC scan but it tackles different types of system file corruption and it is recommended to run it also after SFC has been completed. Please note that for DISM scan to be successful you will need a stable internet connection since DISM will replace corrupted files with new ones downloaded from Microsoft. To run it do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) inside command prompt type: exe /online /cleanup-image /scanhealth followed by ENTER, then type: Dism.exe /online /cleanup-image /restorehealth also followed with ENTER. Leave scan to finish and reboot your PC
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How to Repair BSOD Stop Error code 0xc000021a in Windows 10

Error code 0xc000021a - What is it?

Error code 0xc000021a occurs when the system is unable to start or there’s a failure in critical system processes. Normally, it would take about several seconds for the system to boot and while on the startup process, error code 0xc000021a may take place to block the system to boot up. Users will get a blue screen of death (BOSD) when this error occurs. When upgrading to Windows 10, be careful; you might encounter other error messages such as error code 8007002c

Solution

Restoro box imageError Causes

There are several reasons why error code 0xc000021a occurs. It is important to have a full understanding of what caused the blue screen of death before attempting to fix the error by yourself. See below for a few common causes:

Computer malware has infiltrated your device.

• Important files such as Winlogon.exe and Csrss.exe are damaged. Winlogon.exe file is responsible for handling the login and logout processes while Csrss.exe is a vital part of Microsoft Client or Server ‘Runtime Server Subsystem’. Once one of these files is damaged or deleted, a stop error will occur.

• When there are mismatched system files installed or system upgrading process failed or still incomplete.

• Premature unloading of Wbemprox.dll

• Newly installed third-party software is not compatible with the operating system.

• There are corrupted, outdated, or incorrectly configured device drivers.

• There’s insufficient space in the system partition. Once the system partition is full, certain errors such as error code 0xc000021a will manifest.

• Windows registry is corrupted or damaged due to a software or system change. This means there are registry entries that are not cleared after uninstalling an application.

Further Information and Manual Repair

In fixing error code 0xc000021a, you might want to try and manually do so. Manual repair methods can give users effective and efficient solutions, addressing the root problems in relation to Windows error codes. Once the manual repair method is correctly implemented, users will be able to resolve issues immediately. However, there might be instances when a Windows professional is needed. In such cases, seek help from a certified Windows expert or you might want to consider using an automated tool whenever necessary.

Method One: Convert the Drive or Partition from NTFS to GPT

In order to fix Error code 0xc000021a in Windows 10, you might need to convert the partition or drive from NTFS to GPT. See below for the procedure: 1. Shut down your device then put in the Windows installation USB key or DVD. 2. Boot your device to the USB key or DVD in UEFI mode. 3. Inside the Windows Setup, open a Command Prompt window by pressing Shift + F10. 4. Type diskpart in the Command Prompt window to open the diskpart tool. 5. Type list disk to identify which drive to reformat. 6. Select which drive to reformat by typing select disk in the command prompt. Afterward, type clean then hit Enter. Once done, type convert gpt to be able to convert the drive from NTFS to GPT. Finally, type exit and press Enter. You can now close the Command Prompt window. 7. Once the partition or drive is converted from NTFS to GPT, the user can now continue the Windows Setup installation. NOTE: Select Custom in choosing which installation type to use. The drive will then appear as a single area of unallocated space. Choose that unallocated space then select Next. At this point, Windows will now begin the installation.

Method Two: Fix System File Errors

There are times when system files get corrupted or damaged which will result in system failure. If this is the case, you can use a Windows free tool to repair corrupted or damaged system files. 1. Right-click on the Start button then selects Command Prompt (Admin) from the list to open a Command Prompt window. 2. Once the Command Prompt appears, type sfc /scannow then hit Enter. Wait until the process completes. If the process is completed and it doesn’t report any error or issues that remain unsolved, you might want to employ the next method.

Method Three: Reset Windows 10

Resetting Windows will delete all software and user accounts installed in the operating system and will reinstall a fresh Windows. 1. Boot your device using a Windows installation USB key or DVD. Select Repair your computer to locate the Troubleshoot option. Afterward, choose Reset this PC. NOTE: If the device is able to boot the system, you can reset Windows without using a Windows installation USB key or DVD. You just have to boot the device then navigate to Settings in the Start button. Choose Update & Recovery then select Recovery found on the left pane. Choose Reset this PC option then select Go back to an earlier build and Advanced startup. Select Get Started button found in the Reset this PC tab. 2. Depending on your device’s condition, you can either select Keep my files or Remove everything. Both options will remove all applications installed in the device and will revert to default settings. 3. Choose either Just remove my files or Remove files and clean the drive depending on the situation. If you choose the Remove files and clean the drive option, the procedure will take longer as it will erase all the files permanently. In this case, deleted files cannot be recovered. However, if you don’t want to remove files permanently, select Just remove my files. 4. Once you’ve decided how to reset your system, click on Next once the Warning screen appears. Afterward, choose Reset once prompted. When the process completed, click on Continue.

Method Four: Download an Automated Tool

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!
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Software and hardware cleaning tips
Spring is almost here and with spring comes work, nature wakes up, people wake up, no more heating bills, time to start working, and time to start cleaning your PC. Good day everyone and welcome to another tip & trick for your PC. This time we are talking about cleaning your PC and keeping it up to software tight so you are ready for the upcoming spring season. Thank you for being with us and let's start:

Uninstall applications that you are not using

The unused applications can cause many issues for PC, from taking unnecessary disk space to even causing slower boot times if they have active services that require to be all-time up and running. They could slow down other applications like file explorer if they have extensions installed into them and can take RAM space with their background processes. If you are not using a particular application anymore or do not plan to use it soon it is always best practice to delete it from the system and thus removing all services and processes that go with it freeing so much-needed RAM and disc space.

Remove browser extensions you do not need

Browser extensions like applications can cause some issues with PC performance. if you spend a lot of time on the internet browser extensions can slow down browser and page loadings, they can make browsers take up more RAM memory and if they are outdated they could even present a serious security threat. Best practices are to keep only the extensions that you need all time, maybe some password managers or similar, extensions that you use on a daily basis, the rest should be uninstalled.

Remove things from the startup

Many services are booted along with Windows itself, some of them are crucial to the system even working, some not so. By eliminating not-needed services from the startup menu you will make sure that your boot times and overall performance of the system are in healthy form and that your PC is more responsive.

Organize files, folders, and desktop

The speeding of computer is not the only thing that you need to take care of, in order to be prepared and have maximum efficiency you will need to organize your files and folders as well. In a working environment, we often tend to save and place files all over the place, and in time they clog up desktop and hard drives. If the files are not well organized we will lose precious time trying to find anything that we need and require, so instead of wasting your time in locating files, why not organize them for easy and logical search so you can access them easily when needed.

Clean taskbar and start menu

Taskbar and start menu as well can be clogged with icons and non-organized application shortcuts and document shortcuts. Remove everything you do not need for that tidy and easily accessible access.

Sort bookmarks

It is very likely that you have plenty of bookmarks saved in our browser. It is also very likely that these bookmarks are not sorted and organized and now would be a great time to do it. Like files bookmarks also can cause you a lot of time loss if you need to find a specific one in a sea of many.

Run disc cleanup

Built-in disc cleanup utility will find temporary files, unused ones, and plenty of other junk on your hard drive. Now would be a great time to run it and get rid of junk files from your system.

Physically clean your computer

Now when we have taken care of the software part of our computer and system, it is time to clean up the computer itself. Unplug your computer and clean it, we will not go into details of this procedure, there is already an article on our site which deals with this part in detail so look it up if you need assistance with this part.

Clean your peripherals

Besides the computer for effective and pleasant work take care of your screen, keyboard, mouse, printer, etc. All of these devices need to be dust-free and clean if you expect them to behave on top of their game. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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Fix MSVCR71.dll is missing in Windows 10
The program can’t start because MSVCR71.dll is missing from your computer, Try reinstalling the program to fix this problem.
If by any chance you have encountered this error know that you are not alone and that this is a solvable error. In this guide, we will show you how to fix this error. Usually, the MSVCR71.dll missing error is met when a new application is installed. So let us dive right into it and solve it.
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    If only a certain application is reporting this error, try reinstalling it, there is a high possibility that by some mistake application was not properly installed and corrupted or removed the MSVCR71.dll file. If this is the case, reinstallation will help.
  2. Check recycle bin

    like mentioned above, if the application has by mistake deleted the file, open recycle bin and try to locate it there. If this is the case, restore it from recycle bin and everything should be back in normal working conditions.
  3. Download a new version of the file

    If the previous 2 methods failed and you still get the missing error, try downloading the file from Microsoft and placing it in C:\Windows\SysWOW64
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    Having an incorrect C++ redistributable package can be an issue of the problem, get the latest version from Microsoft and reinstall it.
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Disable Privacy Settings Experience at sign-in
Creating a new Windows 10 account comes with options related to privacy. For instance, you will see the options to disable or enable Speech recognition, Find my device, Location service, Inking & typing, and many more. And if you often have to create a test account in Windows 10 v1809 and you don’t want to give this option, you can just disable the Privacy Settings Experience at sign-in on your Windows 10 PC using a couple of instructions given in this guide. To disable the Privacy Settings Experience, you can use the Registry Editor and the Group Policy Editor. But before you get started, you need to log in as an administrator. Moreover, it would also be better if you create a backup copy of the Registry files as well as create a System Restore Point before you make any changes. After you have those things covered, refer to the steps given below to disable the Privacy Settings Experience at sign-in on your Windows 10 PC. Since there are two ways to get things done, choose one option that you prefer.

Option 1 – via Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsOOBE
  • From there, look for the OOBE value and if you can’t find it there, you can just create it. To do so, right-click on the Windows key and select New > Key, and then name it “OOBE”.
  • After that, right-click on the OOBE value and select New > DWORD (32-bit) value, and name it “DisablePrivacyExperience”.
  • Then double click on DisablePrivacyExperience and set its value to “1”.
  • Now exit the Registry Editor and restart your PC for the changes to take effect.

Option 2 – via the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • After that, navigate to this path: Computer Configuration > Administrative Templates > Windows Components > OOBE
  • Next, look for a setting named “Don’t launch privacy settings experience on user login” located on your right-hand side and then double click on it and select Enabled.
  • Now click on the Apply and OK buttons to save the changes made.
  • Restart your PC.
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Changing the Ownership of a File or Folder
There are many times when you have to change the ownership of a folder or a file so that other users can use them as well or if you want to transfer files to them, or an old account has been removed and all the files need to be assigned to a new user. Windows 10 keeps all these files locked under the account by default which created a folder or file. So unless a user is an admin or if the file belongs to that particular user, other users won’t be able to access or edit the file. So if you want to change the ownership of a folder or a file, then you’ve come to the right place as this post will guide you on how exactly you can do that.

To get started, make sure to follow the instructions provided below carefully.

Step 1: First, you need to open File Explorer by tapping the Win + E keys. Once you’ve opened it, navigate to the folder or file that you want to change the ownership. Step 2: Right-click on the folder or file and click on Properties and then go to the Security tab. Step 3: From there, click on the Advanced button located at the bottom right part of the window to open the Advanced Security Settings of the folder or file. Step 4: As you can see, the current owner will be listed with the Change link available next to the “Owner” label. Now click on this link to open the Select User or Group window. Step 5: After that, click on the Advanced button once again and click on the “Find Now” button to see the list of all the users as well as groups that are available in the computer. Step 6: Then select the user you want to give ownership to and click on the OK button and then click the OK button once more to save the changes made. Step 7: This will take you back to the Advanced Security Settings window but this time, the owner will be changed to whoever user you’ve selected. But you’re not done yet as you still have to check two additional options to help you completely transfer the ownership of the sub-folders as well as the files. You have to check the checkbox of the following options:
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A Quick Guide to Fixing Error C00D1199

What is Error C00D1199?

This is a typical Windows Media Player error code. Developed by Microsoft, Window Media Player is a media player and media library application that is used for playing audios and videos on the computer. Error C00D1199 appears when Windows Media Player is unable to play the file requested by you. The error code is displayed in the following format:
C00D1199: Cannot play the file

Solution

Restoro box imageError Causes

You might encounter an error C00D1199 message on your PC for one of the following reasons:
  • The file type you requested is not supported by the Windows Media Player
  • The file type was not compressed by using a codec that is not supported by the Player
  • Your sound card or controller is not configured properly or outdated
  • Registry corruption
The good news is that error C00D1199 is not fatal. But if this error code is generated due to registry problems, then it can lead to serious issues. Therefore it is advisable to fix it immediately.

Further Information and Manual Repair

Here are some of the best and easy do-it-yourself methods to resolve the error C00D1199 right away.

Method 1 - Ensure File Type is Supported by Windows Media Player.

If it is supported then make sure the codec used to compress the file is installed on your system. There are hundreds of audio and video Codecs in use today but the most popular Codecs used on Windows Media Player are Windows Media Audio, Windows Media Video, and MP3. If these Codecs are not installed on your PC, then it is advisable to download them from the web. But make sure you download these codecs from a reliable and a trusted website.

Method 2 - Check Sound Card Settings

Another method to resolve error C00D1199 is to check Sound card settings. Make sure it is configured properly. Improper configuration can also trigger the error. Nonetheless, if it is configured the right way but the error still persists then it is advisable to change update the driver. To do this, go to the Device Manager. Here use the Driver update wizard to make updates.

Method 3 - Check the Windows Registry

The registry is an important part of the PC. It stores all the activities performed on the PC and all files including both junk and important files. If unnecessary files like junk files, cookies, and bad registry entries are not removed frequently from the registry, it can corrupt and damage it and generate error codes like C00D1199. To clean the registry and resolve the error it is advisable to download Restoro. This is a user-friendly PC Fixer embedded with a registry cleaner. The registry cleaner wipes away all the clutter from the registry and cleans it instantly. It also repairs the damaged files and restores the registry. Click here to download Restoro and resolve error C00D1199 on your PC.
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Fix The selected disk is not a fixed MBR disk
Both the DISKPART utility and the Disk Management are useful tools in Windows 10 that manage the disk space allocation, and so on. But these tools are not without errors as you could also encounter some when you run them. Recently, some users reported getting an error that says, “The selected disk is not a fixed MBR disk when trying to use the DISKPART utility”. Here’s the exact message of the error:
“The selected disk is not a fixed MBR disk. The ACTIVE command can only be used on fixed MBR disks.”
This kind of error only occurs when you try to activate a disk partition on a UEFI system partition. However, the command works only if your computer is based on BIOS/MBR. The UEFI method has no concept of the active partition and since you have a UEFI system, the disk type is GPT instead of MBR. To simply put it, your BIOS needs the MBR disk type while the UEFI needs the GPT disk type. To fix the “The selected disk is not a fixed MBR disk when trying to use the DISKPART utility” error, there are various potential fixes you can try. You might have to disable Secure Boot, convert the disk to MBR or fix the Boot Manager. For more instructions, follow the options provided below.

Option 1 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the issue. To disable Secure Boot, here’s what you have to do:
  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 2 – Try converting the disk to MBR

You can try to change the File System of the drive from GPT to MBR but before you do so, make sure that you create a backup copy of your data to an external drive. Once you have that covered, follow the steps below.
  • Create a bootable Windows 10 media and boot your computer from it.
  • Next, click on the “Repair your computer” option on the first Windows 10 installation setup window.
  • Afterward, select the operating system partition from the given options and click on Next.
  • Now select Command Prompt within the System Recovery options box and execute this command to initiate the Diskpart utility: diskpart
  • Then type either one of these commands to view the list of all the Disk connects or the partitions on those disks formed: list disk or list volume
  • After that, execute another one of these commands depending on the command you previously entered to select the disk or partition you want to select: select disk # or select volume #
  • Now execute this command to clean your drive: clean
  • Finally, execute this last command to convert the selected disk or partition as MBR: Convert MBR
  • Restart your computer and check if the error is fixed.

Option 3 – Try to fix the Boot Manager

  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.
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Windows 10 isn’t activated after upgrading for free

Error Code “Windows 10 isn’t activated after upgrading for free” – What is it?

Windows 10 isn’t activated error occurs when Windows users attempt to upgrade to Windows 10 for free and end up in a non-activated state. It is a Windows 10 activation error affecting PC owners who attempt to upgrade their Windows 7 or Windows 8.1 operating systems. A message box will appear with the following message: “Windows 10 isn’t activated after upgrading for free from Windows 7 SPI or Windows 8.1 update.”

Common symptoms of this error code include the following:

  • Inability to upgrade for free to Windows 10
  • The appearance of activation error code in the message box

Solution

Restoro box imageError Causes

To understand the cause of this activation error, users will need to understand activation within Windows. Activation is a process that allows Windows to verify that you are upgrading your operating system based on the Microsoft Software Licensing Terms. These terms specify, for instance, the number of devices upon which you can use Windows.

Once you have a genuine copy of Windows and you are following the terms mentioned earlier, you should be able to activate and complete the upgrade to Windows 10. However, the activation fails when these conditions are not met. Note also that the error may occur if users fail to upgrade to Windows 10 before reinstalling, requiring them to repeat the installation process by first going back to the previous version of Windows present on their system. Once the upgrade process is not done as should, you might encounter other Windows 10 errors such as error code 0xc0000142

If you see this error code, “Windows 10 isn’t activated after upgrading for free” proceed to rectify it using manual repair methods below.

Further Information and Manual Repair

To fix this activation error code in Windows 10, users will need to employ at least one manual repair procedure. This process can successfully be completed by non-technical Windows users. However, you may also consider getting assistance from a Windows repair technician if you are not certain you have the requisite skills needed to complete the manual repair tasks below.

The main methods to resolve the error code “Windows 10 isn’t activated after upgrading for free from Windows 7 SPI or Windows 8.1 update” is as follows:

Method One: Manually Activate Windows

If you attempted upgrading for free to Windows 10 and ended up with the activation error you will need to first perform a manual activation. Follow the steps below to complete the process.

  • Step one: Tap or click the Start button
  • Step two: Select Settings then Update & security
  • Step three: Select Activation
  • Step four: Once activation status is Connect to the Internet to activate Windows, click or tap Activate

The steps above enable users to successfully activate Windows 10 if the issue involves a connection problem. However, if Windows is not activated, it may mean your copy of Windows is not genuine. This may require you purchase a copy of Windows to rectify the issue. However, if you have a genuine copy of Windows proceed by applying the steps found in method two.

Method Two: Use Product Key to Verify Copy of Windows

A valid product key is one way you can verify your copy of Windows is genuine. This will enable you to complete activation and allow you to access the free upgrade to Windows 10. Follow the steps below.

  • Step one: Click or tap the Start button
  • Step two: Select Settings then Update & security
  • Step three: Click Activation
  • Step four: Select Change Product Key then type in the product key. (Ensure you type the 25 characters in the correct order.)

Method Three: Use an Automated Tool

Error codes in Windows often occur due to poor maintenance of one’s PC. To improve your system and reduce your machine’s risk of experiencing error codes, download a powerful automated tool. This tool is both powerful and user-friendly, making its benefits accessible to even the most non-technical Windows users.

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Photos app Export or Share is not working
The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed. This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option. There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:
  • Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
  • From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
  • Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

  • Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
  • Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

  • To get started in resetting the Photos app, open the Windows 10 Settings.
  • Then go to Apps > Apps & features.
  • After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
  • From there, you will see the Reset button, click on it and click and then click on it once more to confirm.
Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:
  • Open the Windows PowerShell program with admin privileges and key in the following command:
Set-ExecutionPolicy Unrestricted
  • After that, execute this second command to re-register and reinstall the Microsoft Photos app.
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.
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