How to Fix Unknown USB Device error message in Windows 10

How to Fix Unknown USB Device error message in Windows 10

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How to Fix Unknown USB Device error message in Windows 10

USB devices are one of the commonly used devices every day – from plugging mobile devices for charging using pen drives, you are making use of USB drives. However, there are times when you might encounter an error message saying, “Unknown USB Device” as you plug your USB device on your Windows 10 computer. So if you encounter this kind of error message followed by either of the following explanations, read on as this post will give you a couple of suggestions you can check out to resolve the issue.

  • Device Descriptor Request Failed
  • Port reset failed
  • The device failed enumeration
  • Set address failed
  • Error code 43

You can fix this error using several ways. You can try changing the Power Options, update or rollback the USB drivers, turn off Fast Startup, or run the USB troubleshooter. Follow the options given below for more details.

Option 1 – Try to change the Power Options

  • Tap the Win + R keys to open the Run utility.
  • Then type “powercfg.cpl” and tap Enter to open the Power Options window.
  • Next, go to your selected power plan and click the “Change plan settings” option to open a new page.

  • From there, click on the “Change advanced power settings” option. This will open a new window where you can see various power consumption options.
  • Now look for the USB Settings option and expand it.
  • Then set the USB selective suspend setting to “Disabled” for both scenarios: On Battery and Plugged in.
  • After that, click on OK and restart your computer to apply the changes made.

Option 2 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:

  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for USB 3.0 Extensible Host Controller.

  • Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 3 – Try turning off Fast Startup

  • Tap the Win + R keys to open the Run dialog box and type in “control” to open the Control Panel.
  • Next, click on the Hardware and Sound section and click on Power Options.
  • Afterwards, select the “Choose what the power buttons do” option from the left side menu pane.
  • Now click on Change settings that are currently unavailable and uncheck the entry that says, “Turn on fast startup (Recommended).
  • Then click on Save Changes and restart your computer and see if it has fixed the problem or not.

Option 4 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.

  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

If the instructions given above didn’t resolve the “Unknown USB Device” error, there is also another option that might help. Often referred to as a
one-click solution, what makes this program better than other system utility tools or antivirus programs is that aside from helping you free up disk usage and memory in your computer, it helps you in fixing whatever issue your system is facing. This program is known as Restoro and is a useful tool that could repair corrupted registries and optimize your PC’s overall performance, including Blue Screen of Death errors. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For complete set of instructions in downloading and using it, refer to the steps below.

Perform a full system scan using Restoro. To do so, follow the instructions below.

  1. Turn on your computer. If it’s already on, you have to reboot

  1. After that, the BIOS screen will be displayed, but if Windows pops up instead, reboot your computer and try again. Once you’re on the BIOS screen, repeat pressing F8, by doing so the Advanced Option shows up.
  1. To navigate the Advanced Option use the arrow keys and select Safe Mode with Networking then hit
  1. Windows will now load the Safe Mode with Networking.
  1. Press and hold both R key and Windows key.

  1. If done correctly, the Windows Run Box will show up.
  1. Type in the URL address in the Run dialog box and then tap Enter or click OK.
  1. After that, it will download the program. Wait for the download to finish and then open the launcher to install the program.
  1. Once the installation process is completed, run Restoro to perform a full system scan.

  1. After the scan is completed click the “Fix, Clean & Optimize Now” button.