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Fix 0xc00d36cb error in Windows 10

0xc00d36cb error shows up when you are trying to play a video or movie using the default player in Windows. This error can occur due to a glitch in the media player or corrupted system files. in this guide, we will show you how to tackle this issue and fix it.

  1. Run the video playback troubleshooter

    • Click on Start and select Settings.
    • Go to Update and Security.
    • Scroll down and open the Troubleshoot tab.
    • Scroll down and select the Video Playback option.
    • Click the Run the Troubleshooter button.
    • The troubleshooter will perform an initial scan and offer a few options.
    • Select Continue with this troubleshooter.
    • The troubleshooter will scan the system again for driver and codec issues.
    • Follow on-screen instructions and apply recommended fixes.
  2. Reset the Movies and TV app

    • Click on Start and select Settings.
    • Go to Apps and open the Apps and features tab.
    • Scroll down to Movies and TV.
    • Select Movies and TV.
    • Click Advanced options.
    • Scroll down and click on the Reset button.
  3. Create a new user account

    • Click on Start and select Settings.
    • Open Accounts.
    • Open the Family & other users tab.
    • Scroll down to Other users and click the Add someone else to this PC button.
    • In the Microsoft account window, type your email address.
    • If you don’t want to enter an email address and establish a local account, click on I don’t have this person’s sign-in information option instead.
    • Next, select Add a user without a Microsoft account (for a local account).
      • Else, enter your Microsoft account login details.
    • Enter a user name and password for your new account. Also, select a security question and add an answer to it.
    • Once the new profile is ready, log out of your current account.
  4. Check for permission issues

    • Right-click on the problematic file and select Properties.
    • Open the Security tab.
    • Click the Advanced button.
    • In the Advanced Security Setting window, click the Change link.
    • In the Select User or Group window, enter Everyone in the text box.
    • Click the Check Names button.
    • Click OK and Apply to save the changes.
    • Close all the Properties windows.
    • Try playing the file or modifying the properties and check for any improvements.

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How to Fix Error Code 0x8007007B on Your PC

Error Code 0x8007007B (Code 0x8007007B) – What is it?

Error code 0x8007007B (Code 0x8007007B) is an error that occurs when you attempt to activate Windows 10, as well as Windows Server 2008, Windows Vista, Windows 7, Windows 8, or Windows Server 2012.

Common symptoms include:

  • You will see an error message like this: “Error 0x8007007B 'The filename, directory name, or volume label syntax is incorrect”.
  • If you are using volume-licensed media to install: Windows 7, Windows 8, Windows Vista Business, Windows Vista Enterprise, Windows Server 2008 R2, Windows Server 2008, Windows Server 2012, Windows 10.
  • Your computer is not connecting the activation wizard to a Key Management Service (KMS) host computer.

Solution

Restoro box imageFurther Information and Manual Repair

Error Code 0x8007007B usually occurs when a product key has been activated too many times. Blocking activation aids in avoiding abuse of the key. If abuse of the key is not the case, it is possible to get the key reset, or you may receive a new key altogether. When you are not sure that you can complete these methods yourself, as they do contain advanced steps, it would be wise to consult a computer repair technician to avoid making the problem any worse.

Generally, the solution can be simple; it is just dependent on how comfortable you are with getting technical in your computer. Volume licensed media means that the media has a preset number of times that it is allowed to be activated. This helps to avoid misuse of the product. Some people install the Windows 10 program multiple times on their computer if they are software developers or do certain types of software testing. It is important to know the cause in order to effectively find the solution.

Method One:

  1. From the desktop screen, press the Windows key and S, type “Command Prompt”. Then, right-click on Command Prompt in the results. Select Run as Administrator.  Click Yes when asked about requesting permission.
  2. In the Command Prompt box, enter the command: slmgr.vbs -ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
  3. The x's represent the product key. Replace these with your unique product key.
  4. Type in the following command into the “Command Prompt” window: slmgr.vbs -ato
  5. Click Enter
  6. Restart your computer and try to activate windows again. It should not show the error code anymore.

Method Two:

  1. While on the desktop, press the Windows key and R.
  2. A window saying Run should open.
  3. Type in the following command: Slui 3
  4. Press ENTER and a window should appear.
  5. This window asks for you to enter the operating system activation product key.
  6. Enter this key in the space provided.
  7. After entering this, click Activate.
  8. Restart your computer now.
  9. Check for activation. The Error code should be gone now.

Method Three:

  1. Open the Command Prompt with access as administrator just as in Method One, and enter the following command: sfc /scannow
  2. The command will complete the tasks. This will take some time so just let the computer do its thing and work. Let the sfc finish the scan.
  3. When the scan is complete, restart the computer.
  4. Check for the activation. The error code should be gone at this point.
  5. If it is gone, revisit Method One or move on the Method Four.

Method Four:

Call the Microsoft Support Team and explain the problem in as much detail as you can give. Give the team the error code 0x8007007B and ask to have a different product key. When they give you the new product key, repeat Method 2. The Microsoft Support Team will either change your product key, or they will reset your current product key so that it can be used for activation again.

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Fixing Error 633: The modem already in use
If you are trying to connect to the internet using a Wi-Fi, Ethernet, or a Wi-Fi connection and you suddenly encounter Error 633, then read on as this post will guide you on how you can fix this problem in your Windows 10 computer. According to users who encountered the same problem, when they try to connect to the internet, an error pops up that states, “The modem or other connecting device is either already in use or not appropriately configured”. This error is the VPN Error 633 which indicates that the modem is malfunctioning due to some broken configuration. It is possible that this broken configuration is caused by the WAN Miniport device which is associated with your preferred VPN protocol. It could also be due to the TCP port that’s required for the VPN connection to work might be used by another application. There are instances when Error 622 could occur when there are multiple internet connections set up on one device or when the communication port is exploited by another program. It could also occur when the affected modem is not bound to one specific device. Thus, any model and computer can be affected by this problem. The first and basic thing you can do to fix the VPN Error 633 is to turn off or unplug the modem your computer is using and then plug it back in to see if the problem is fixed. If not, then there are several other potential fixes you need to check out to resolve the problem. You can try the suggestions provided below and see if any of them help.

Option 1 – Run the Network Adapter Troubleshooter

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 2 – Try to explicitly reserve the TCP port

The next thing you can do to fix the error is to reserve the TCP port explicitly and to do that, follow the steps below.
  • Tap the Win + R keys to pull up the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParameters
  • After that, follow the path New > Multi-String Value on the edit menu and rename the multi-string value as “ReservedPorts” and then double click on it.
  • Now in the value data of ReservedPorts, input “1723-1723” and click OK to save the changes made.
  • Close the Registry Editor and restart your PC. Once your computer has restarted, check if the VPN Error 633 is fixed or not.

Option 3 – Try to use the netstat command

  • In the Windows Start Search, type “cmd” and from the search results that appear, right-click on Command Prompt and then select the “Run as administrator” option.
  • After opening Command Prompt as admin, type this command and hit Enter: netstat –aon
  • After that, the output will be displayed and from there, look for the process ID or PID of any program that uses the TCP port 1723 on your computer.
  • Next, type this next command and hit Enter: taskkill /PID PID /F
  • Once the command has been executed, the concerned program will be forced to close and the TCP port 1723 will be freed up. Keep in mind that the taskkill command ends the process corresponds to the process ID number and the given command above, “/F” option is used to end the program’s process forcefully.
  • Now restart your computer and after that, the concerned program should start using a TCP port other than 1723 which leaves the TCP port 1723 free for your internet device to use.

Option 4 – Remove any irrelevant internet device programs

You could also try removing any irrelevant device programs since it is possible that any of these programs could be the one that’s causing the modem to malfunction. These irrelevant programs could be an internet booster or third-party tools that comes with the modem and so on. These programs are not necessarily needed for your modem to function. Thus, if you want to fix the VPN Error 633, you can try uninstalling them and see if it fixed the error.

Option 5 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the VPN Error 633, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter driver, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
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Free Quake upgrade comes to Steam and more
quake remasterWithout any fanfare, news, or information Bethesda has released a completely free upgrade for legendary Quake 1. Free upgrade is automatically applied to all users who possess the original game and it has already been rolled out.

What has changed for good?

New textures, effects, and resolutions are one thing that will come first into your focus when you start the game. From the moment game is started it feels and looks like a game you remember from a long time ago. Models are also upgraded with a higher polygon count. Another thing that will hit you right away is the legendary OST by Trent Reznor in its full glory. If you have the original Quake and played it you will know that OST was missing from the Steam release and having it fully back is a great feature. I would argue that placing just OST alone in the steam release is enough for people to play it again since it adds so much atmosphere. Deathmatch and other multiplayer goodies are all here as well and there is a completely free new episode in the game with several levels. Yes, you get a free Quake upgrade in HD with an extra episode completely free.

The bad side of Quake coin

So this might come as a purist or obsessive nit-picking but there were two things that I, personally am not a fan of and have noticed during my gameplay. Please know that this is personal preference and by no other chance reflects the quality of the game itself but I just had to talk about it. Quake remake is made in a new engine and as such dynamic and gunplay feel different from the original, granted they have done the best they could to replicate the authentic feeling of the original game but there are parts of the game where I have felt that simply put, it feels different. Another thing is also tied to technology and the overall game is somewhat a little brighter and in some areas little softer in dark areas. Like I said this is purely personal preference and might come as nitpicking but I preferred the darker and grittier look of the original game. Darkplaces, the free custom-made upgrade did this in my opinion better.
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How to Fix Installer Error 1603

Installer Error 1603 - What is it?

Installer Error 1603 message occurs during the installation of the Microsoft Windows installer Package. The error message is often displayed as the following:
'Error 1603: A fatal error occurred during installation.'
It indicates a problem occurred during the installation process and unsuccessful installation.

Solution

Restoro box imageError Causes

The installer error 1603 may occur if:
  • The folder you are trying to install the Windows Installer package to is encrypted
  • The system account does not have full control permissions
  • Incorrect installation
  • Registry issues

Further Information and Manual Repair

To resolve this error on your system, try the solutions listed below:

Solution 1: Install-Package in an Un-Encrypted Folder

Try installing the package to a folder that is not encrypted. However, if the error still persists, try other solutions listed below.

Solution 2: Enable Full System Control Permissions

Sometimes the error may occur when you don’t have system full control permissions. To enjoy full control permissions here’s what you need to do, go to my computer and right-click the drive that you wish to install the Windows Installer Package to. After that click properties and the security tab. If you can’t locate the security tab, this means your Simple File Sharing feature is turned on. You need to turn it off to continue. For that go to my computer, tools, and then click folder options. Now here press the view tab and check the Simple File Sharing box to turn it off. Press OK to save changes. Now you will be able to locate the security tab. Click on the Security tab and verify the name box that contains the system user account. If the system user account is empty then insert the account name. To insert, click Add, and then select user's dialog box, add a name, and close. Now go to the permissions section and check the box ‘Allow’ under full control. After that go to the ‘Advanced’ tab and do the following: If you are an XP user, select ‘Replace permission entries on all child objects with entries shown here that apply to child objects’ and then press OK to confirm. If you are not an XP user, then follow the same instructions but select the check box that says ‘Reset permissions on all child objects and enable propagation of inheritable permissions’ for the system account. Now click OK to confirm. To activate changes you will have to wait for a while. Once the changes are activated, try installing the Windows Installer package again.

Solution 3: Clean and Repair Registry

The Installer error 1630 can occur due to registry problems as well. To resolve registry-related issues download Restoro. This is a cutting-edge and advanced registry cleaner that scans your entire PC for registry-related errors in seconds and resolves them spontaneously. It removes all the unnecessary junk files, bad keys, invalid registry entries, cookies, and internet history cluttering and corrupting the registry. It repairs the damaged system files and repairs the registry right away thereby resolving Installer Error 1630 on your PC. It is safe and efficient. It is embedded with an intuitive algorithm and a sophisticated user-friendly interface. It is easy to use and operate. You can download it on any Windows version. Besides functioning as a registry cleaner, it also functions as an antivirus and a system optimizer. Click here to download Restoro on your PC to resolve all registry issues generating the installer error 1603 on your system.
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Premiere Download Manager removal guide for Windows PC

Premiere Download Manager is a Browser Extension that comes bundled with Premiere Download Manager Potentially unwanted program, and other unwanted applications and extensions. This program was developed by Mindspark Interactive and offers users the ability to download files off the internet through the Download Manager provided. It also changes the home page and defaults the search engine to Myway.com.

This bundle monitors the user’s activity, and while the extension has access to your browsing activity, clicked links, visited pages, etc. the application itself has access to all the files that you downloaded, and have on your computer. This gathered data is later sent back to Mindspark’s servers where it is used to better target ads for users.

While installed, you will run into additional, sponsored links, and even pop-up ads while browsing the internet. Though it is not considered malware, it contains many behaviors disliked by users and is labeled as potentially unwanted. This bundle has been marked as a Browser Hijacker by several anti-virus applications and is therefore recommended to remove from your PC.

About Browser Hijackers

Browser hijacking is actually a form of unwanted software program, commonly a browser add-on or extension, which causes modifications in web browser’s settings. Browser hijacker malware is designed for many different reasons. Often, hijackers will force hits to sites of their preference either to increase web traffic producing higher ad revenue, or to obtain a commission for each and every user visiting there. Although it may seem naive, these tools are made by malicious people who always attempt to take full advantage of you, so that they can earn money from your naivety and distraction. Some browser hijackers are designed to make particular modifications beyond the web browsers, like changing entries in the computer registry and permitting other types of malware to further damage your computer.

Key symptoms that your internet browser has been hijacked

There are numerous symptoms that indicate your web browser is highjacked: the home page of the browser is changed all of a sudden; your browser is constantly being redirected to pornography sites; the default web engine has been changed and the browser security settings have been lowered without your knowledge; you’re getting browser toolbars you have never noticed before; you find lots of pop-up ads on your screen; your browser gets slow, buggy, crashes very often; You can’t access certain sites, in particular anti-virus websites.

Exactly how they get into your computer or laptop

There are several ways your computer or laptop can become infected by a browser hijacker. They generally arrive through spam email, via file-sharing networks, or by a drive-by download. They may also originate from any BHO, extension, toolbar, add-on, or plug-in with malicious purpose. Sometimes you may have mistakenly accepted a browser hijacker as part of an application bundle (usually freeware or shareware). Browser hijackers could affect the user’s web browsing experience significantly, monitor the websites frequented by users and steal financial information, cause difficulty in connecting to the net, and then finally create stability issues, making applications and computers freeze.

Removing browser hijackers

Certain browser hijacking can be quite easily reversed by finding and removing the corresponding malware application through your control panel. However, many hijackers are extremely tenacious and require specialized applications to eradicate them. Also, browser hijackers might modify the Computer registry therefore it could be very hard to restore all of the values manually, especially when you are not a very tech-savvy person. Installing and running antivirus applications on the affected system could automatically delete browser hijackers and also other unwanted applications. SafeBytes Anti-Malware discovers all types of hijackers – including Premier Download Manager – and removes every trace efficiently and quickly.

What To Do When You Cannot Install Safebytes Anti-Malware?

All malware is bad and the degree of the damage will differ greatly with regards to the type of malware. Certain malware variants modify internet browser settings by including a proxy server or modify the computer’s DNS configurations. When this happens, you’ll be unable to visit certain or all of the internet sites, and thus unable to download or install the required security software to get rid of the infection. If you are reading this article now, you have probably realized that virus infection is the cause of your blocked internet connectivity. So what to do when you want to download and install an anti-virus program such as Safebytes? There are some options you could try to get around with this particular issue.

Make use of Safe Mode to resolve the issue

In Safe Mode, you may change Windows settings, uninstall or install some applications, and get rid of hard-to-delete viruses and malware. In case the malware is set to load automatically when the computer starts, shifting into this mode could prevent it from doing so. To boot into Safe Mode, hit the “F8” key on the keyboard right before the Windows boot screen comes up; Or right after normal Windows boot up, run MSConfig, check the Safe Boot under the Boot tab, and click Apply. Once you are in Safe Mode, you can try to install your antivirus program without the hindrance of the malware. At this point, you can actually run the anti-malware scan to get rid of viruses and malware without interference from another application.

Switch to some other web browser

Some malware only targets certain internet browsers. If this sounds like your situation, employ another web browser as it can circumvent the computer virus. If you’re not able to download the anti-malware program using Internet Explorer, it means malware is targeting IE’s vulnerabilities. Here, you should switch over to a different internet browser like Chrome or Firefox to download Safebytes software.

Make a bootable USB anti-virus drive

Another option is to create a portable antivirus program onto your USB stick. To run anti-malware using a pen drive, follow these simple steps: 1) Download the anti-malware on a virus-free computer. 2) Plug the pen drive into the uninfected computer. 3) Double click on the downloaded file to run the installation wizard. 4) When asked, choose the location of the pen drive as the place where you want to store the software files. Do as instructed on the computer screen to finish up the installation process. 5) Transfer the USB drive from the clean computer to the infected PC. 6) Double-click the antivirus software EXE file on the USB flash drive. 7) Hit the “Scan Now” button to start the malware scan.

SafeBytes Anti-Malware: Lightweight Malware Protection for Windows PC

In order to protect your PC from many different internet-based threats, it is important to install anti-malware software on your computer system. But with countless numbers of anti-malware companies out there, nowadays it is hard to decide which one you should buy for your personal computer. Some of them are good and some are scamware applications that pretend as legit anti-malware software waiting around to wreak havoc on your computer. You have to be careful not to pick the wrong application, particularly if you buy a premium application. While considering the highly regarded applications, Safebytes AntiMalware is certainly the highly recommended one. SafeBytes anti-malware is a very effective and user-friendly protection tool that is suitable for end-users of all levels of computer literacy. Through its cutting-edge technology, this software will help you protect your personal computer against infections caused by different types of malware and similar threats, including adware, spyware, trojans, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs).

SafeBytes has great features when compared to other anti-malware programs. The following are a few of the great ones:

Active Protection: SafeBytes gives you round-the-clock protection for your personal computer limiting malware intrusions in real-time. It will regularly monitor your pc for hacker activity and also gives users sophisticated firewall protection. Antimalware Protection: With its advanced and sophisticated algorithm, this malware elimination tool can detect and get rid of the malware threats hiding in your computer system effectively. High-Speed Malware Scanning Engine: Safebytes AntiMalware, with its enhanced scanning engine, offers extremely fast scanning which can immediately target any active internet threat. Website Filtering: SafeBytes checks and gives a unique safety ranking to every website you visit and block access to webpages known to be phishing sites, thus protecting you from identity theft, or known to contain malicious software. Low CPU Usage: SafeBytes gives you complete protection from online threats at a fraction of the CPU load due to its advanced detection engine and algorithms. 24/7 Support: You could get high levels of support around the clock if you’re using their paid version. SafeBytes will keep your computer safe from the latest malware threats automatically, thus keeping your online experience safe and secure. Once you’ve downloaded and installed SafeBytes Anti-Malware, you will no longer have to bother about malware or other security concerns. So if you’re looking for the best anti-malware subscription for your Windows-based PC, we highly recommend SafeBytes Anti-Malware software.

Technical Details and Manual Removal (Advanced Users)

If you wish to carry out the removal of Premier Download Manager manually instead of employing an automated tool, you may follow these simple steps: Go to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to remove. In cases of suspicious versions of web browser plug-ins, you can easily get rid of it through your web browser’s extension manager. It is also suggested to reset your web browser to its default state to fix corrupt settings. Lastly, examine your hard drive for all of the following and clean your computer registry manually to remove leftover application entries following an uninstallation. Having said that, editing the registry is usually a difficult task that only experienced computer users and professionals should attempt to fix it. Also, certain malware is capable of replicating itself or preventing its deletion. It is advised that you do the removal process in Safe Mode.
Files: C:\Program Files\PremierDownloadManager_agEI\Installr.bin\NPagEISb.dl_ C:\Program Files\PremierDownloadManager_agEI\Installr.bin\NPagEISb.dll C:\Program Files\PremierDownloadManager_agEI\Installr.bin\agEIPlug.dl_ C:\Program Files\PremierDownloadManager_agEI\Installr.bin\agEIPlug.dll C:\Program Files\PremierDownloadManager_agEI\Installr.bin\agEZSETP.dl_ C:\Program Files\PremierDownloadManager_agEI\Installr.bin\agEZSETP.dll %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL: %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL Malware %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL Dangerous %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL High Risk %program files%\premierdownloadmanager\pdmanager_ie.dll %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDM.ICO %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER.EXE %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.TLB %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\REGASM.EXE Registry: key HKLM\Software\Classes\CLSID\819D045F-E9A2-39E0-B495-D615AD1A9471\InprocServer32.0.0.1\CodeBase: file:///C:/Program Files/PremierDownloadManager/PDManager_ie.DLL key HKLM\Software\Classes\CLSID\819D045F-E9A2-39E0-B495-D615AD1A9471\InprocServer32\CodeBase: file:///C:/Program Files/PremierDownloadManager/PDManager_ie.DLL key HKLM\Software\Classes\CLSID\87D1BD5F-0174-4AB2-FFC4-9E3A451F17EB\InprocServer32.0.0.1\CodeBase: file:///C:/Program Files/PremierDownloadManager/PDManager_ie.DLL key HKLM\Software\Classes\CLSID\87D1BD5F-0174-4AB2-FFC4-9E3A451F17EB\InprocServer32\CodeBase: file:///C:/Program Files/PremierDownloadManager/pdmanager_ie.dll key HKLM\Software\Classes\Record\EDF1D497-05B5-37F6-AAAC-3EB5E67D4DC2.0.0.1\CodeBase: file:///C:/Program Files/PremierDownloadManager/PDManager_ie.DLL key HKCU\SOFTWARE\PREMIERDOWNLOADMANAGER\INTERNET EXPLORER: %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL
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Remove HowToSimplified PUP Removal Tutorial

HowToSimplified is a browser extension developed by MindSpark inc. This extension offers users easy access to DIY tutorials, guides, and websites just a few clicks away. There is also a top video selection with the most popular DIY videos at the moment.

This extension, though it may look useful in the beginning, hijacks your browser's default search provider, it changes your default home page to HowToSimplified, powered by the MyWay search engine. During your browsing sessions, it will record your website visits, collect information, clicks, and sometimes even personal data. This information is later used to deliver ads that are injected into your browser search results. Aside from sponsored links, and additional unwanted ads that this extension displays, it also may from time to time display pop-up ads during your browsing sessions.

Multiple anti-virus scanners have detected HowToSimplified as a Browser Hijacker and are therefore not recommended to keep on your computer for security and privacy reasons.

About Browser Hijackers

Browser hijacking means that a malicious program code has control over and altered the settings of your internet browser, without your approval. Almost all browser hijackers are made for marketing or advertising purposes. In most cases, browser hijacking is used for earning ad revenue that comes from forced advert clicks and site visits. It could seem naive, but most of such sites aren’t legitimate and could pose a severe threat to your online safety. In a much worst case, your browser can be hijacked to download malware that can do a lot of damage to your computer system.

How you can recognize a browser hijack

There are many symptoms that indicate your browser has been highjacked: home page is changed; bookmark and the new tab are also changed; the default web engine is changed and your browser security settings have been cut down without your knowledge; find new toolbars that you simply didn’t add; unstoppable flurries of popup advertisements show up on your personal computer screen; your internet browser has become unstable or starts running sluggishly; you can’t navigate to certain internet pages, like computer security software related websites.

How they invade PCs

Browser hijackers infect computer systems through malicious email attachments, downloaded infected documents, or by visiting infected websites. They can also be deployed via the installation of a web browser toolbar, add-on, or extension. Other times you may have accidentally accepted a browser hijacker as part of an application bundle (generally freeware or shareware). An example of some notorious browser hijacker includes Babylon, Anyprotect, Conduit, DefaultTab, SweetPage, Delta Search, and RocketTab, but the names are regularly changing. Browser hijacking can lead to severe privacy issues and even identity theft, disrupt your browsing experience by taking command over outbound traffic, drastically slows down your personal computer by consuming a lot of resources, and cause system instability as well.

Browser Hijacker Malware – Removal

The one thing you can try to get rid of a browser hijacker is to find the malware inside the “Add or Remove Programs” list of the Windows Control Panel. It might or might not be there. When it is, uninstall it. However, many hijackers are harder to track down or remove since they might get themselves associated with some critical computer files that enable it to operate as a necessary operating-system process. Amateur computer users shouldn’t ever attempt the manual form of removal methods, since it requires detailed system knowledge to carry out repairs on the computer registry and HOSTS file.

How One Can Eliminate a Virus that is Blocking Websites or Preventing Downloads

Practically all malware is detrimental and the extent of the damage will vary greatly depending on the type of malware. Some malware is meant to hinder or block things that you want to do on your computer. It may well not let you download anything from the web or it will prevent you from accessing a few or all internet sites, especially the anti-malware websites. If you are reading this article right now, you may have perhaps realized that a malware infection is the cause of your blocked internet connectivity. So how to proceed if you need to install an anti-malware program like Safebytes? There are a few actions you can take to get around this problem.

Install the anti-malware in Safe Mode

The Windows operating system comes with a special mode referred to as “Safe Mode” where just the minimum required applications and services are loaded. If the malware is obstructing the internet connection and affecting your PC, starting it in Safe Mode allows you to download anti-malware and run a diagnostic scan while limiting potential damage. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. Once you’re in Safe Mode, you can attempt to install your anti-malware software application without the hindrance of the malicious software. At this point, you can actually run the antivirus scan to get rid of viruses and malware without interference from another malicious application.

Obtain the anti-malware program using an alternate web browser

Web-based viruses can be environment-specific, targeting a particular internet browser or attacking specific versions of the web browser. If you seem to have a trojan attached to Internet Explorer, then switch to a different browser with built-in security features, such as Firefox or Chrome, to download your favorite anti-malware program – Safebytes.

Install and run anti-malware from the USB drive

Another solution is to create a portable anti-malware program on your USB thumb drive. Try these simple measures to clear up your infected PC using portable anti-malware. 1) Download the anti-malware on a virus-free computer. 2) Plug the Thumb drive into the uninfected computer. 3) Double-click the Setup icon of the antivirus program to run the Installation Wizard. 4) Choose a thumb drive as the place when the wizard asks you where you want to install the application. Follow the on-screen instructions to complete the installation. 5) Transfer the USB drive from the uninfected PC to the infected PC. 6) Double-click the EXE file to run the Safebytes software right from the thumb drive. 7) Click on “Scan Now” to run a complete scan on the affected computer for viruses. If, after all of these methods, you are still having troubles with the possible infection, feel free to write to us with your question, through chat or email. If you are unsure which method to employ, simply call our toll-free number 1-844-377-4107 to speak to our technical support team. Our experts can walk you through the virus removal process on the phone and fix the computer remotely.

Protect Your Personal Computer From Viruses and Malware With SafeBytes Security Suite

Nowadays, an anti-malware tool can protect your laptop or computer from various kinds of internet threats. But exactly how to choose the best one amongst the many malware protection software that is available on the market? Perhaps you might be aware, there are several anti-malware companies and products for you to consider. A few of them are great but there are lots of scamware applications that pretend as authentic anti-malware software waiting to wreak havoc on the computer. You must be careful not to choose the wrong product, especially if you purchase a paid application. When thinking about trustworthy programs, Safebytes AntiMalware is certainly the highly recommended one. SafeBytes anti-malware is a powerful, highly effective protection tool designed to assist users of all levels of IT literacy in detecting and eliminating malicious threats from their PC. This tool can easily detect, eliminate, and protect your PC from the most advanced malware intrusions including spyware, adware, trojan horses, ransomware, parasites, worms, PUPs, as well as other possibly damaging software programs. SafeBytes has great features when compared to other anti-malware programs. A few of them are listed as below: Best AntiMalware Protection: Built on a highly acclaimed anti-virus engine, this malware removal application has the capacity to identify and remove various obstinate malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other common anti-virus software will miss. Live Protection: SafeBytes provides real-time active monitoring service and protection against all known computer viruses and malware. It’ll constantly monitor your computer for hacker activity and also gives users superior firewall protection. Web Protection: Safebytes allots all websites a unique safety score that helps you to have an idea of whether the webpage you’re about to visit is safe to view or known to be a phishing site. “Fast Scan” Features: SafeBytes Anti-Malware possesses a multi-thread scan algorithm that works up to five times faster than any other protection software. Very Low CPU and RAM Usage: SafeBytes is a lightweight application. It uses up a really small amount of processing power as it works in the background therefore you won’t notice any computer performance difficulties. 24/7 Customer Support: You will get 24/7 technical support to quickly resolve any concern with your security tool.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove HowToSimplified without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by HowToSimplified

Files: C:DOCUME1USER1LOCALS1Tempnsu1.tmp C:76681c9c0f70e45328483cc27310678c28751a66f9849aa13f34d2e7f8c650 C:DOCUME1USER1LOCALS1Tempnsf2.tmp C:DOCUME1USER1LOCALS1Tempnsf2.tmpnsDialogs.dll C:DOCUME1USER1LOCALS1Tempnsf2.tmpSystem.dll C:DOCUME1USER1LOCALS1Tempnsf2.tmpnsDialogs.dll C:DOCUME1USER1LOCALS1Tempnsf2.tmpSystem.dll C:Program FilesHowToSimplified_8e Registry: Key: HKCUSOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper ObjectsValue: Verizon Broadband Toolbar Data: A057A204-BACC-4D26-8398-26FADCF27386 Key: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun Value: Hoolapp Android Data: C:usersuserappdataRoamingHOOLAP~1Hoolapp.exe Key: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun Value: ctfmon.exe Data: C:Program Files3rundll32.exe C:Program Files3lni28.dat,FG00
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How to Fix win32kfull.sys BSOD Error in Windows 10
The win32kfull.sys file is one of the kernel-mode device drivers in your Windows 10 operating system. In case you don’t know, there are two kinds of device drivers – the first ones are the normal drivers that communicate between your hardware and the operating system while the second ones are the kernel-mode drivers. The latter is necessary for booting your OS. And there are times when you encounter the win32kfull.sys error while booting your PC. Here’s the full context of the win32kfull.sys error:
“SYSTEM_SERVICE_EXCEPTION (win32kbase.sys) APC_INDEX_MIXMATCH PAGE_FAULT_IN_NONPAGED_AREA”
This error could be caused by corrupted or outdated drivers with incomplete files or it could be caused by some driver or software installed on your computer. To fix this error, here are some troubleshooting options you need to check out.

Option 1 – Try updating all the Drivers

As pointed out, the win32kfull.sys error can be due to outdated or corrupted drivers that are not compatible with your hardware. These drivers include but are not limited to display, network, sound, hard drive, and more. If you are not able to access the internet, you can just manually download the update using another PC. To update your drivers, here’s what you need to do:
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

Option 2 – Identify and uninstall problematic programs by putting your PC in a Clean Boot State

One of the main causes of BSOD errors like win32kfull.sys is a problematic program that could clash with your existing operating system as well as computer architecture. There are tons of programs that are either incompatible or conflict with the existing drivers or software in your system. To identify such programs, you need to put your PC in a Clean Boot state. How? Follow these steps:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:
  • From the “Start” menu, go to System Configuration.
  • After that, switch to the General tab and click the option for “Normal Startup”.
  • Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
  • Then find and click “Enable all” and if prompted, you have to confirm.
  • Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
  • Restart your PC when prompted.
Once you have identified the program causing the problem, uninstall it right away from your Control Panel.

Option 3 – Perform an SFC scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the win32kfull.sys error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
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Fix Error 105 ERR_NAME_NOT_RESOLVED in Chrome
If you suddenly receive an error saying, “Error 105 (net:: ERR NAME NOT RESOLVED): Unable to resolve the server’s DNS address” when browsing the web, then this means that the DNS lookup has failed. This kind of error is one of the most commons ones you can encounter while using the Chrome browser. And since it’s a pretty common error, the solutions for this one are pretty easy as well.

Option 1 – Disable both the Antivirus and Firewall temporarily

There are times when antivirus programs and the firewall blocks a website that they consider to be malicious or even because of false-positive effects. Thus, you need to disable these programs temporarily as it might be the reason why you’re getting the “Error 105 (net:: ERR NAME NOT RESOLVED): Unable to resolve the server’s DNS address” error in Chrome.

Option 2 – Check the Network Cables and restart the router then reconnect

Of course, the next thing you have to do is to check if the network cables connected to your computer or router are properly connected. And if your computer is connected via Wi-Fi, you need to make sure to restart your router once. In addition, you can also forget the Wi-Fi your computer is currently connected to and then try reconnecting again to see if it would work.

Option 3 – Try running the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 4 – Try removing the Proxy

Removing the Proxy might also help you in fixing the ERR_NAME_NOT_RESOLVED error in Chrome. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Disable Prefetch in Chrome

In case you don’t know, Google makes use of a prediction service that helps users in completing searches and typing URLs in the address bar. This prediction service uses the already resolve IP address to connect to the website you’ve already visited. Thus, it would be better if you disable it in cases like this one.
  • Open Chrome’s Settings.
  • Next, go to Privacy and Security then look for “Prefetch”.
  • After finding Prefetch, toggle off the “Use a prediction service to help complete searches and URLs typed in the address bar” setting and then restart Chrome.

Option 6 – Flush the DNS, reset Winsock and then reset TCP/IP

  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.

Option 7 – Try using the Google Public DNS

  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8” and “8.8.4.4” and click OK and exit.

Option 8 – Reset Chrome

Resetting Chrome can also help you fix the error. Resetting Chrome means restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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How to Remove RelevantKnowledge From PC

RelevantKnowledge is a potentially unwanted program. It is typically bundled by 3rd-party installers and download managers that include other potentially unwanted programs (PUPs). In most cases, the installer will present the user with an RK survey at the end of the setup in order to relate the user’s future behavior to various questions.

From the published: RelevantKnowledge is an online market research community consisting of over 2 million members worldwide, which provides insight into how its members interact with the Internet. In exchange for an agreement to have their Internet behavior monitored, computer users who join RelevantKnowledge are offered various value propositions, including the ability to download screensavers or other software offerings, entry into sweepstakes, and a host of other benefits.

Multiple anti-virus scanners have detected possible malware in RelevantKnowledge.

About Browser Hijackers

If you’ve ever downloaded software via the internet (shareware, freeware, etc,), it’s quite possible you’ve unintentionally installed unwanted programs on your PC. Potentially Unwanted Programs (PUP), also referred to as Potentially Unwanted Applications (PUA), are applications that you never wanted in the first place and often come bundled with freeware. Once installed, the majority of these applications can be tough to get rid of and become much more of an annoyance rather than a necessity. It is clear by its name – unwanted applications – but did not really constitute “malware” in the traditional sense. This is because, the majority of PUPs get into a computer not because they slip through the security holes, for instance, but because the users have got installed them themselves – 100 % unknowingly needless to say. A PUP might not be regarded as malicious or dangerous but nevertheless, it is a common reason for clunky OSs; some PUPs are a lot more aggressive by deliberately slowing down your PC.

The harm unwanted programs could do

PUPs come in various forms. Typically, they could be seen in adware bundlers that are known to use aggressive and misleading advertising. The majority of bundlers install many adware programs from a number of vendors, each of which features its own EULA policy. Safebytes Anti-Malware totally eradicates this threat and safeguards your computer against PUP or adware infection. Additionally, the majority of free programs nowadays come with a few unwanted add-ons; in most cases a web browser toolbar or browser modification such as a homepage hijacker. They can modify browser settings, change the default search engine, replace the default home page with their own websites, slow down internet speed, and also will damage your system as well. PUPs carry a dangerous bite if left unchecked. The most detrimental part of installing a PUP is the spyware, adware, and keystroke loggers that might hide inside. These are programs that don’t really do anything good for you; in addition to taking up space on your hard disk drive, they also slow down your PC, often modify settings without your authorization, the list of frustrating features goes on and on.

Tips on how to avoid getting a PUP

• When installing anything on your personal computer, always study the fine print, including the license agreement. Do not accept terms of use that are for bundled programs. • Use ONLY custom or manual install method – and never thoughtlessly click Next, Next, Next. • Use good antimalware software, such as Safebytes Anti-Malware which offers real-time protection against PUPs. • Think carefully before you download any kind of shareware or freeware. Turn off or get rid of toolbars and browser extensions you don’t actually need. • Always download applications from the original website. The majority of PUPs find their way onto your laptop or computer is via download portals, so steer clear of it entirely.

What To Do If You Cannot Install Safebytes Anti-Malware?

Viruses may cause a lot of damage to your personal computer. Some malware is meant to interfere with or block things that you want to do on your computer system. It may well not allow you to download anything from the net or stop you from accessing some or all websites, particularly the anti-malware sites. If you are reading this article now, you’ve probably realized that virus infection is the real cause of your blocked internet connectivity. So how to proceed if you need to download and install an anti-malware program like Safebytes? Although this kind of problem can be harder to get around, there are a few actions you can take.

Download the application in Safe Mode with Networking

In Safe Mode, you may change Windows settings, un-install or install some applications, and remove hard-to-delete viruses. If the malware is set to load automatically when the computer starts, shifting to this mode can prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on your keyboard just before the Windows boot screen appears; Or right after normal Windows boot up, run MSCONFIG, look over “Safe Boot” under Boot tab, and then click Apply. As soon as you reboot into Safe Mode with Networking, you can download, install, and update anti-malware software from there. Right after installation, run the malware scanner to eliminate standard infections.

Use an alternate web browser to download antivirus software

Web-based viruses could be environment-specific, aiming for a specific internet browser or attacking specific versions of the browser. The most effective solution to overcome this problem is to go with a browser that is well known for its security measures. Firefox has built-in Phishing and Malware Protection to keep you secure online.

Install anti-malware on a USB drive

Another option is to save and operate an antivirus software tool entirely from a Flash drive. Do these simple actions to clean up your infected PC using a portable antivirus. 1) On a virus-free computer, download and install Safebytes Anti-Malware. 2) Insert the USB drive into the clean PC. 3) Double click on the downloaded file to open the installation wizard. 4) Select the drive letter of the flash drive as the location when the wizard asks you exactly where you would like to install the antivirus. Follow the directions to complete the installation process. 5) Transfer the thumb drive from the uninfected computer to the infected PC. 6) Double-click the Safebytes Anti-malware icon on the pen drive to run the application. 7) Simply click “Scan Now” to run a complete scan on the affected computer for malware.

Protect Your Computer & Privacy With SafeBytes Anti-Malware

Want to download the best anti-malware software program for your laptop? There are lots of applications on the market that comes in free and paid versions for Windows systems. A few are really worth your money, but many aren’t. You need to pick a tool that has got a good reputation and detects not only computer viruses but other types of malware also. Among few good applications, SafeBytes Anti-Malware is the highly recommended program for the security-conscious individual. SafeBytes antimalware is a highly effective and user-friendly protection tool that is suitable for end-users of all levels of IT literacy. After you have installed this application, SafeByte's sophisticated protection system will make sure that no viruses or malware can seep through your PC. SafeBytes has excellent features when compared to other anti-malware programs. Here are some popular features present in this tool: World-class AntiMalware Protection: Safebytes is made on the best virus engine within the industry. These engines will detect and remove threats even during the early stages of a malware outbreak. Real-time Active Protection: SafeBytes delivers complete and real-time security for your laptop or computer. They’re highly efficient in screening and getting rid of numerous threats because they’re constantly revised with the latest updates and safety measures. Internet Security: Through its unique safety score, SafeBytes informs you whether a site is safe or not to visit it. This will ensure that you’re always certain of your safety when browsing the net. Very Low CPU and Memory Usage: This program is not “heavy” on the computer’s resources, so you will not notice any overall performance difficulties when SafeBytes is operating in the background. 24/7 Online Technical Support: SafeBytes provides 24/7 technical support, automatic maintenance, and upgrades for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove RelevantKnowledge without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by RelevantKnowledge

Files: File%COMMONPROGRAMSRelevantKnowledgeAbout RelevantKnowledge.lnk. File%COMMONPROGRAMSRelevantKnowledgePrivacy Policy and User License Agreement.lnk. File%COMMONPROGRAMSRelevantKnowledgeSupport.lnk. File%COMMONPROGRAMSRelevantKnowledgeUninstall Instructions.lnk. File%PROGRAMFILESRelevantKnowledgechrome.manifest. File%PROGRAMFILESRelevantKnowledgecomponentsrlxg.dll. File%PROGRAMFILESRelevantKnowledgecomponentsrlxh.dll. File%PROGRAMFILESRelevantKnowledgecomponentsrlxi.dll. File%PROGRAMFILESRelevantKnowledgecomponentsrlxj.dll. File%PROGRAMFILESRelevantKnowledgeinstall.rdf. File%PROGRAMFILESRelevantKnowledgerlcm.crx. File%PROGRAMFILESRelevantKnowledgerlcm.txt. File%PROGRAMFILESRelevantKnowledgerlls.dll. File%PROGRAMFILESRelevantKnowledgerlls64.dll. File%PROGRAMFILESRelevantKnowledgerloci.bin. File%PROGRAMFILESRelevantKnowledgerlph.dll. File%PROGRAMFILESRelevantKnowledgerlservice.exe. File%PROGRAMFILESRelevantKnowledgerlvknlg.exe. File%PROGRAMFILESRelevantKnowledgerlvknlg64.exe. File%PROGRAMFILESRelevantKnowledgerlxf.dll. Directory %COMMONPROGRAMSRelevantKnowledge. Directory %PROGRAMFILESRelevantKnowledgecomponents. Directory %PROGRAMFILESRelevantKnowledge. Registry: Key mkndcbhcgphcfkkddanakjiepeknbgle at HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions. Key RelevantKnowledge at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWinlogonNotify. Key rlvknlg at HKEY_LOCAL_MACHINESOFTWAREMicrosoftESENTProcess. Value 3C5F0F00-683D-4847-89C8-E7AF64FD1CFB at HKEY_LOCAL_MACHINESOFTWAREMozillaFirefoxExtensions. Value %PROGRAMFILESrelevantknowledgerlvknlg.exe at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Value %PROGRAMFILESrelevantknowledgerlvknlg.exe at HKEY_LOCAL_MACHINESYSTEMControlSet002ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList. Value %PROGRAMFILESRelevantKnowledgerlvknlg.exe at HKEY_LOCAL_MACHINESYSTEMControlSet003ServicesSharedAccessParametersFirewallPolicyStandardProfileAuthorizedApplicationsList.
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Fix Black background behind Folder icons
The File Explorer in Windows 10 provides several ways to organize the contents of folders and files in the system. Windows users can utilize some efficient styles to view the contents of the file system as per the user’s requirement. A user may opt to display the file picture in large size thumbnails while the other one could opt to set the icons of folder and files in a small or medium size list. On the other hand, while setting up several styles for the folder and file icons, some Windows 10 users have experienced some unusual issues where there is the Black background showing up behind folder icons. They tried refreshing the File Explorer a couple of times but it didn’t help in fixing the problem and the black squares are still visible on some folder icons. The black squares behind the folder icons might look disturbing though it’s not really a big problem and is merely a graphical glitch that does not cause any damage or whatsoever to the content of the folder and files. The most likely cause of this glitch might have something to do with the corrupted system files or it could also be caused by outdated thumbnail caches. In addition, graphical glitches like this one could also occur if you are using out outdated graphics drivers. To fix this problem, you need to follow the options laid out below.

Option 1 – Try using the Disk Cleanup to remove Thumbnail files

The Disk Cleanup tool is one of the options you can try to fix the black squares behind the folder icons. Through this tool, you can delete all the Thumbnail files on your disk. To use it, refer to these steps:
  • Open the Search bar and type “disk cleanup” in the field.
  • After opening Disk Cleanup from the search results, then from the drop-down menu select the C: drive to clean up and click OK.
  • Wait for the scanning process to complete. Once it’s done, select the files you want to delete.
  • Ensure that you select the box labeled “Thumbnails” under the Files to Delete section then click on OK.
  • After that, a confirmation box will appear, just click on Delete files to delete the files permanently.
  • Restart your PC.

Option 2 – Try resetting the Thumbnail cache

You have the option to manually delete the Thumbnail Cache to resolve the black square background behind the folder icons issue. Follow the steps given below to reset the Thumbnail cache.
  • Open the File Explorer.
  • Next, navigate to the View tab and select the option with Hidden items to display all the hidden folders and files.
  • Next, go to this path: C:Users<username>AppDataLocal
  • In the given path, make sure that you put your actual username in the username field. Then look for a file named “IconCache.db”. Right-click on this file and click on Delete.
  • After that, go to this path: C:Users<username>AppDataLocalMicrosoftWindowsExplorer
  • From there, select all the files and delete them.
Note: If a prompt appears saying, “The files are in use and cannot be deleted”, simply select the “Do this for all current items” option and then click on Try Again. If you get an error message, click on Cancel to close the window and restart your computer.

Option 3 – Try updating or reinstalling the Graphics driver

  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option if you wish to update the driver or select the Uninstall device if you want to uninstall the driver and then follow the on-screen instructions to install the latest version of the driver.
  • Restart your PC after the installation to allow the system to reinstall the driver.
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