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Error 115 - What is it?

Error 115 is a type of GameGuard redundant execution error.  If you have GameGuard installed on your PC, then you will most likely experience this error code. GameGuard is basically an anti-cheating robot toolkit developed by INCA Internet. It is installed to block possibly malicious applications and common methods of cheating on multiplayer online role-playing games. But at the same time, this software is infamous for error pop-ups. Error 115 is displayed on the Windows screen when a game has been executed multiple times or you have left the game running without logging out. Error 115 is displayed in the following format:

GameGuard Execute Error: 115 ‘There are multiple events of game execution or GameGuard is already running. Close the game then try again.’

Solution

Error Causes

The error 115 may appear on your Windows screen due to multiple reasons. These include:

• Multiple executions of the game
• Antivirus Conflict
• Firewall Conflict
• Registry Overloaded with Bad and Invalid Entries

This error may cause a great deal of inconvenience to you if you love to play multi-player role-playing games over the web like Blood Feud, 9Dragons, Phantasy Star Universe, and Alliance of Valiant Arms. To avoid such inconvenience, it is advisable to fix this error immediately.

Further Information and Manual Repair

Here are some easy do-it-yourself methods to resolve the error 115 on your PC. These methods require no technical expertise.

Method 1 - Terminate the Game Already Running on Your System

To resolve the issue, hit ‘Ctrl+Shift+Esc’ to launch Task Manager. Here you will find a list of applications running on your system, terminate the gaming application to resolve error 115.  If this doesn’t work, then restart your PC.

Method 2 - Disable Antivirus Programs or Firewall Temporarily

Sometimes this error may appear on your computer screen because of antivirus or Firewall security conflict. These programs often block gaming applications and software like GameGuard and because of that, you are unable to play online games on your system. To fix the issue, try disabling these programs on your PC temporarily.

Method 3 - Clean and Repair the Registry

The error 115 may also occur because of the registry issue with Symantec. Follow these steps to enable the game to run:

• Go to your start menu then find Run then write Regedit.
• Find HKEY_LOCAL_MACHINE. To proceed, go to SYSTEM then CurrentControlSet, and then Services.
• Look in the list for SysPlant and click it. Then look for the word 'Start', right-click on Start, and select rename.
• Rename 'start' to 'DWORD: 00000004’ then close Regedit and reboot your PC to activate changes.

Method 4 - Download and Run Total System Care.

This process can be slightly tricky and a bit time-consuming. Therefore it is advisable to download Restoro. This is a cutting-edge, easy-to-use PC Fixer deployed with a powerful registry cleaner. It removes all the unnecessary files cluttering the registry like bad and invalid registry entries. It fixes the damaged registry and enables it to resume back to its normal functioning. Click here to download Restoro.

As of late, users have been reporting about getting an error saying, SAFE_OS phase error during Replicate_OC operation when they tried to upgrade their Windows 7 or Windows 8.1 computers to Windows 10. Although the error code in this problem could vary, in this situation, it states:

0xC1900101 – 0x20017, The installation failed in the SAFE_OS phase error during Replicate_OC operation

To fix this issue, you need to follow the given options below. But before you do, you need to create a System Restore point first so that if anything goes wrong, you can always undo the changes you’ve made.

Option 1 – Try to change the Windows 10 installation

According to security experts, one of the main causes of this error is the KB3064209Windows Update. This particular update is the one responsible for updating the CPU Microcode for processors made by Intel. Thus, if you don’t use an Intel processor, you can skip this option and proceed to the next one. However, if you use Intel, make sure to follow the instructions in this option carefully. Take note that in this solution, C: partition is referred to as the OS Partition while H: partition is referred to as the USB Pen Drive.

• First, you need to download the Windows 10 ISO from the Windows 10 Media Creation tool and then copy its contents to the Pen Drive H.
• Next, tap the Win + X keys and click on the Command Prompt (Admin0 option. If a User Account Control appears, simply click Yes.
• After opening Command Prompt, type the following command:

dism /Mount-Image /ImageFile:H:sourcesboot.wim /index:1 /MountDir:C:UsersUserDesktopmount

• Now navigate to the following path in the Windows File Explorer:

C:UsersUserDesktopmountWindowsSystem32mcupdate_GenuineIntel.dll

• From there, right-click on the file named “mcupdate_GenuineIntel.dll and click on Properties.
• Next, go to the Security tab and click on Advanced. In the Advanced section, change the Owner to your User Account and click OK.
• And then back to the Security tab, click on the Edit button and check on Full control to make sure that your User Account has all the privileges.
• Now click on Apply and then OK.
• After that, delete the file you saw earlier which is named mcupdate_Genuine.dll.
• Then close all the Windows File Explorer instances and go back to the Command Prompt window and unmounts the image you mounted before by typing the following command:

dism /Unmount-Image /MountDir:C:UsersUserDesktopmount /commit

• Afterward, repeat the steps from mounting up until here for these files:
  • wim /index:2
  • wim /index:1
  • wim /index:2
• Now delete the mount folder and remove the USB Pen Drive and then boot with the installer.

Option 2 – Try to perform a Disk Cleanup

Chances are, some unnecessary files in your computer might be interrupting the installation process which explains why you’re getting SAFE_OS phase error during Replicate_OC operation instead so you need to perform a Disk Cleanup in order to fix the problem.

Option 3 – Try updating all your drivers

Every now and then, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the SAFE_OS phase error during the Replicate_OC operation. To fix the problem, you need to update all your drivers. Follow the steps below to update your drivers.

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 4 – Try to update your system’s BIOS

Aside from outdated drivers, outdated BIOS could also be the reason why you’re getting the SAFE_OS phase error during Replicate_OC operation which is why you need to update your system’s BIOS in order to resolve the issue.

Option 5 – Try checking the Windows Services status

• In the Cortana search box, search for “Services” and then click on the Services icon.
• After that, the Services utility will be opened in a new window.
• Next, look for the following services:
  • BITS (Background Intelligent Transfer Service)
  • Windows Update Service
  • Cryptographic Service
• Then right-click on each one of the services and click on Properties. From there, select Automatic from the drop-down of the Startup Type menu.
• Now click on OK for each one of them and restart your PC to apply the changes made.

Option 6 – Try to check the RAM modules

There are many times when all the components of the RAM weren’t able to be used by the computer so you need to check the RAM modules.

• You need to first turn off your PC and then take out your RAM physically.
• Next, clean it with a soft cloth and blow some air into the RAM slot in the motherboard.
• After that, put your RAM back in the same slot.
• Then try updating your computer system again.

Due to the latest android malware security analyst, there are alarmingly 5.8 million downloads of applications that will steal your Facebook data, your Facebook login credentials! Russian anti-malware company Dr.Web has found Trojan apps that steal your Facebook login credentials by tricking users into entering their private information in order to eliminate in-app ads. All of the applications have been removed from the play store and cannot be installed anymore but please do check your phone in order to remove them from your phone as well.

List of malware applications:

If by any chance you have any application from this list, consider uninstalling it from your phone for security reasons.

• PIP Photo
• Processing Photo
• Rubbish Cleaner
• Inwell Fitness
• Horoscope Daily
• App Lock Keep
• Lockit Master
• Horoscope Pi
• App Lock Manager

During the investigation, Dr.Web analysts found an additional Trojan app that had previously made its way onto the Google Play Store. Image editing software app EditorPhotoPip had already been removed but could be downloaded through aggregator websites.

Bluetooth troubleshooting, I believe firmly that each one of us who has Bluetooth sooner or later had some issues with it, after all, it seems that it is in nature of radio transmitters to from time to time due to nature of signal and nature of Windows loose communication between them and can cause device which seems to work properly but can not establish the connection. Most of the time Bluetooth issues are like that, the signal gets lost, the connection is broken, and establishing it again can be sometimes real pain, luckily for you, we have experience in this field and are here to help you and provide you with tips how to solve Bluetooth connection issues based on our own struggles.

1. Check if BlueTooth is ON

   Yes, this seems stupid and sounds a lot like is it plugged in but here me out. Due to lost connections and different power plans setting inside your Windows, your Bluetooth receiver might be actually turned OFF thus preventing your other device to find your computer. Checking to see if Bluetooth has been by some accident turned OFF and switching it back ON should be the first thing to do and this could be a simple solution for your problem.

2. Restart the BlueTooth device.

   Yup, another of these have you tried turning it OFF and turn it back ON advice which seems like tech cliche but in the case of Bluetooth, this can actually solve your problem. Radio signals and radio connections are not the same kinds of beasts like cable ones and sometimes Bluetooth device remembers certain information and can cause conflict. Turning it OFF and then back ON will clear its memory and cache and you will be ready for a new start hopefully solving your issue along the way.

3. Check power supply

   If your Bluetooth device does not have a battery indicator, it would be wise to check on the battery status of the device. Sometimes we forget to charge batteries, sometimes someones have drained them. Checking the battery or just checking if the power supply is working properly should not be overlooked and it definitely should be on your to-do list of quick solutions.

4. Restart PC

   Sometimes most simple solutions work and if restarting your Bluetooth device did not work, maybe restarting your PC will. When you restart the PC, you clear the cache and many other things that could potentially be the reason for connection issues.

5. Checks BlueTooth device distance from computer or interference from obstacles

   The Bluetooth device operates via radio waves, and like wi-fi, if the distance from the computer is too large or you have some thick walls in between signal will degrade and be almost useless. Be aware that your PC might catch device waves and detect them but the signal itself could be too weak for the connection to work properly. Take the device and move it closer to the PC to see if the problem will go away, if it does issue was in distance or walls.

6. Reinstall or update device drivers.

   Sometimes the issue could be in Windows update and old drivers, make sure that all of your drivers are updated with the latest version and that Windows itself has the most recent update in it. Trying to reinstall device cold also solve some the issue.

7. Remove and Pair deice again

   if you tried all previous steps, try removing the device from Windows and then pairing it again. This could solve the issue since Windows itself could have mistakenly saved it like something else and can not recognize it.

8. Use Windows troubleshooter

   If everything else failed, right-click and go to troubleshoot. Windows troubleshooter will try to find the issue and direct you to a solution.

If sadly none of these things do work, you should contact the device manufacturer since it is a very good chance that the problem is one of a hardware nature.

If you are familiar with the Dynamic Lock feature in Windows 10, then it has probably made it easier for you to lock your computer the instant you move away from it. This interesting feature does not need any special software like IR Cameras to use this feature as long as your Windows 10 computer supports Bluetooth which it most likely does. However there are times when the Dynamic lock feature is either missing or not working. When that happens, here are some suggestions that could help you. But before anything else, you need to create a System Restore point first since you will be modifying some critical system settings as well as registry files. After you’ve created a System Restore point, refer to the following options below to fix the issue with Dynamic Lock.

Option 1 – Try using the Settings app

• Tap the Win + I keys to open the Settings app and then navigate to Accounts > Sing-in options.
• After that, scroll down until you see the Dynamic Lock section.
• Next, make sure that the checkbox for “Allow Windows to automatically lock your device when you are away” is checked.
• Now that you’re all set, exit the Settings app.

Note: If for some reason the above-given solution didn’t work, you can try the next options below.

Option 2 – Try to pair your Bluetooth Device

If you get a message saying, “Allow Windows to automatically lock your device when you are away” in the Notifications Center or in the Settings app, then you need to pair your Bluetooth device. To do so, follow the steps below.

• Go to Settings > Devices > Bluetooth & other devices.
• From there, make sure that Bluetooth is turned On and then pair your Bluetooth device.
• And if you open the Windows Defender Security Center, you will see the following message as well.
• Simply click on the Add Bluetooth device button and it will open the Bluetooth settings where you can also pair the device.

Option 3 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth device and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

• Tap the Win + X keys to open the Device Manager.
• Next, look for the Bluetooth device and right-click on it.
• Select the option “Update driver”.
• After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.

Option 4 – Try to use the Registry Editor

• Tap the Win + R keys to open the Run dialog box and then type “Regedit” in the field and hit Enter to open the Registry Editor.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed.
• After that, navigate to the following registry key:

HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWinlogon

• Next, look for a DWORD named “EnableGoodbye” located on the right-side panel and then make sure that its value is set to 1 which means that it is enabled while 0 indicates disabled.
• Now close the Registry Editor and restart your computer to apply the changes made successfully.

Option 5 – Try checking the Group Policy setting

If your Windows 10 version has the Group Policy Editor, you can use it to fix the Dynamic Lock issue as well. Simply follow the steps below to use it.

• Tap the Win + R keys to open the Run dialog box.
• Then type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to the following path:

Computer ConfigurationAdministrative TemplatesWindows ComponentsWindows Hello for Business

• After that, look for an entry named “Configure dynamic lock factors” and double click on it to open a new window.
• Once you enable this Group Policy setting, the signal rules will be evaluated to detect the absence of a user and will lock the device automatically. On the other hand, if you disable or don’t configure this setting, you can continue locking your computer with existing locking options. Take note that it may be Not configured or Enabled but shouldn’t be set to Disabled.
• Now select the radio button for Enabled and set the Signal rules then click OK.
• Then exit the Group Policy Editor and restart your computer.

What is Windows 10X

Windows 10X is a new version of Windows that has been built from the ground up for new PCs and will begin shipping on hardware in 2021. It's built on top of a new modern version of Windows called 'Windows Core OS' that guts legacy components and features in favor of contemporary user experiences and enhanced security. This means everything from the Windows Shell to the underlying OS has been rebuilt with modern technologies.

As a result, Windows 10X does not support legacy Win32 applications at launch. Windows 10X PCs in 2021 will be able to run Microsoft Edge, UWP, and web apps. Legacy Win32 application support will arrive at a later date, however. When it does, Win32 applications will run in a secure container by default, meaning those legacy applications cannot affect system performance and battery life when closed. Windows 10X is a much more secure and stable OS as a result of this, as there's no opportunity for legacy apps to cause bitrot.

Windows 10X features a new shell of the user interface that has been built with modern technologies. It's an adaptive user experience that can adjust depending on the "posture" of your device. For example, with a foldable PC, the user might want to use it in several different ways; as a laptop, or tablet, or in tent mode for movies. Because of this, the user interface must adapt to provide the best experience no matter which way your device is being used. This also means that legacy shell elements, such as the Control Panel, File Explorer, and error dialogs and icons are gone on Windows 10X. As Microsoft has rebuilt the entire shell, it doesn't include any of the legacy things that make Windows 10 so inconsistent when it comes to UI. The Windows Shell on Windows 10X should be much more consistent. At launch, Windows 10X will only be available on traditional clamshell PCs aimed primarily at the education and enterprise markets. The platform will eventually ship on the new devices from factors such as foldable PCs, but that won't be happening in 2021.

Start menu

Microsoft is redesigning the Start menu experience on Windows 10X with a focus on productivity. It features a system-wide search bar along the top that can also search the web and a grid of installed apps below that in place of live tiles. It also has a "recent activities" area that dynamically updates with things the user might want to jump straight into, such as recent Office documents and visited websites. The apps list can be customized, with the ability for users to rearrange which apps show up in the first few rows.

Taskbar

Windows 10X also has a new adaptive Taskbar that features a centered design. The Start and Task View buttons appear in the center, with running and pinned apps appearing between the two. When you open an app, the Start and Task View buttons gently spread apart, giving the Taskbar a much more fluid appearance. There are some new animations; the Start and Task View buttons have their own animations when clicked on, and there's a subtle bounce to app icons when you minimize running apps to the Taskbar. In addition to the new design, there are also up to three different Taskbar sizes: Small, medium, and large. Large is great for tablets, while medium and small mimic the usual sizes we already have today on Windows 10. On tablets, users can now swipe up anywhere on the Taskbar to access the Start menu, making it easier for touch users to access their apps list. You no longer have to hit the specific Start button to access your Start menu.

Action center

In addition to the new Start and Taskbar experiences, there's also a new Action Center to compliment them. This new Action Center puts more emphasis on quick actions, with the ability to jump into specific quick actions for further control without leaving the Action Center at all. It's also designed in such a way that mimics a control center, with notifications housed above it in a separate box. This new Action Center includes things like volume controls, power options, and battery percentage. There's also a new music control UI that appears in the Action Center when music is playing from a supported app.

State separation feature

Unlike Windows 10, Windows 10X features something called "state separation" which is how the OS lays itself out on a drive. Windows 10 today installs everything into a single partition, which means the user can access system files, as can apps and potential attackers. On Windows 10X, everything goes into its own read-only partition. So OS files are locked away, as are app files, as are drivers, and the registry. The only thing the user and applications can access is the user partition. This means that malware or viruses can't get in and affect the system because those programs are only able to operate in a single partition, and that assumes they're able to get outside of the app container system Microsoft has built. All apps on Windows 10X run in a container and need explicit permissions to access things that are outside that container. This is already how UWP apps work on Windows 10, and Microsoft will be extending that to Win32 apps on Windows 10X when support for Win32 apps arrives.

Launch date and info

Windows 10X will launch this spring first for commercial markets. Commercial markets include education and enterprise industries looking for sub-$600 PCs for students in the classroom or first-line workers. Windows 10X won't be launching on consumer PCs in 2021, meaning you won't find it on a flagship Dell or HP device. It's also only for clamshell PCs, with foldable, tablets, and other form factor support coming in 2022 and beyond. Windows 10X will launch without an in-box Mail and Calendar app. It's been removed from the first version of Windows 10X because the platform is aimed at commercial markets that will likely use Outlook Web or stream Outlook via Windows Virtual Desktop. Users can opt to reinstall the Mail and Calendar apps from the Microsoft Store if they wish. Windows 10X for mainstream markets won't happen until 2022 when Win32 app support among other features comes to the OS as part of the Windows 10 "Nickel" release scheduled for the first half of 2022. Because Windows 10X is a new operating system, it will not be released as an update for existing Windows 10 PCs. Users won't be able to install Windows 10X on a device that didn't come with Windows 10X, to begin with. There won't be any official ISO media and you won't be able to buy Windows 10X on its own to install on your existing device. It's for new PCs only. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Error Code 0x80073afc - What is it?

Error code 0x80073afc deals with an antivirus program first built into Windows 8/8.1 This error occurs when Windows Defender, the built-in anti-virus software in Windows 8/8.1 and higher, does not start automatically and users attempt to manually start the program. During the initialization period of the program start-up, something goes wrong and users get a 0x80073afc Error message. The error message states there was a problem with the initialization of the program. Windows Defender provides protection of your computer and it is advised by the Microsoft Corporation that you ensure it starts up automatically on every start-up.

Solution

Further Information and Manual Repair

Users have found several manual repairs that have fixed the problem without needing to contact technicians for extra help. While the methods below should solve your problem easily, if this is the first time you have encountered the issue you may want to do a simple restart. This has fixed the problem for some users and is the easiest first troubleshooting move. If it doesn’t work move on to the methods listed below, which are easily completed without extra help.

Before trying any of these methods, please make sure that you are logged into a profile that is listed as the administrator of the computer of his administrative powers enabled. If this is not the case you will not be able to complete the following methods. Please log out and log back in on the administrator profile.

Method 1:

First, check to see if you have a third-party anti-virus program installed on your computer. Some users believe that the built-in Windows Defender program is not powerful enough to handle the safety of their computer so they usually download a third-party program. However, that program may have caused a conflict with Windows Defender and may not allow it to open. If you do have a third-party program installed, try uninstalling it then manually starting Windows Defender.

Method 2:

If method one does not work, you may be infected by malware or a virus that has tampered with the settings on your computer and will not allow Windows Defender to start automatically or manually.

First, open Run by holding the “Win” key and pressing the “R” key. Then type “Regedit”. The program will ask for permission to follow through with this action. Click on “Yes” and the Open Registry Editor will open.

Find the HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionImage File Execution Option and check to see if there are any files similar to MSASCui.exe or MpCmdRun.exe. If there are any file entries that resemble that, you will want to right-click on them before selecting the “Delete” option. If you do not see any entries that match, this is not the issue with your Windows Defender and you will want to try another method.

The Registry on your computer is very important. It helps tell your computer what programs are safe to run, what programs should be run, and what programs should not be run. If it is tampered with by a virus or Malware, multiple system operations can be affected.

However, if you did find similar file names, and you deleted them, try to start Windows Defender manually. If it does not work again, move on to the next method. 

Method 3:

If the first two methods do not work for your issue, and you are still receiving error code 0x80073afc when attempting to start Windows Defender, this step should solve the problem if you have Restore Point installed on your computer, which you most likely do.

For this method, we will be restoring your computer to a previous Restore Point. First, just like in method two, hold the “Win” key and press the “R” key. This will open run. Next type “Rstrui.exe” and click “ok”. After some time, you will see System Restore Windows. Click “Next” and select the restore point that you would like to go back to. After your computer has restored to the point you selected, check to ensure that Windows Defender has started correctly.

If the above methods aren't able to rectify the issue, you might have to download and install a powerful automated tool to get the job done.

Error Code 38 – What is it?

Error Code 38 is a device driver error that users encounter on any Windows 2000 operating system and its following versions.

It occurs when the peripheral device that you connect to your PC cannot be accessed due to an inability of the Windows system to acknowledge the driver as a previous record of the driver being loaded is found in its memory.

It is a common error that users come across and appears on your PC with the following message:

“Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)”

Solution

Error Causes

Error Code 38 is prompted when incomplete program files are left in the Windows system which damage or corrupt its files. There are various factors that contribute to this, some of which are:

• An incomplete program installation
• An incomplete program uninstallation
• Hardware is not removed properly
• System recovery from viruses
• An improper system shut down

The above triggers are very likely to create incomplete files within the Windows registry thereby leading to its damage and corruption.

This is especially true in the case of your PC when it has recovered from viruses when using anti-virus software. The anti-virus in its effort to remove the virus also could remove the files which contain them thereby increasing the risk of the error code.

These damaged files can severely impact the health of your PC and are imperative to fix it immediately to prevent further problems.

Further Information and Manual Repair

Although this error code may pose serious problems for your PC, thankfully, it is very similar to other PC driver errors and thus is an easy one to get rid of. Here are various methods that you can use to get your PC running smoothly again.

Method 1 – Restart your PC

The easiest method you can use to solve your PC error code is to simply restart your PC. It may be that the error prompted upon connecting the device you have connected is merely a temporary problem, and upon restart, will resume functioning smoothly.

Method 2 – Run the Troubleshooting Wizard

If restarting your PC does not help, you will have to find the exact nature of the problem by running the troubleshooting wizard for the device and then address the problem accordingly. To do this, proceed with the following steps:

1. Run Device Manager on your PC
2. Click on the program under the installed programs that is creating problems for you
3. Click on the ‘General’ Tab
4. Click ‘Troubleshoot’
5. Upon opening, the Troubleshooting Wizard will ask a series of questions regarding the error. Answer the questions and follow its directions for solving the error code.

After following the directions of the Troubleshooting wizard, make sure to restart your PC for the changes to take effect. Now check if your device is still causing problems.

Method 3 – Use System Restore

If the error persists, you can use system restore to eliminate the problem. Here is how to do so:

1. Log in using an Administrator account
2. Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
3. Click ‘Restore my computer to an earlier time’ and click ‘Next’
4. Select the last Windows to restore point from the ‘On this list, click a restore point’ list, and click ‘Next’
5. Click ‘Next’ on the confirmation window to proceed
6. Restart your PC after restoration is complete

By restoring the system via a last saved system checkpoint, you can obtain undamaged Windows system files that can help resolve the error code.

Method 4 – Manually uninstall and reinstall the device driver

If using system restore does not work either, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.

This would be necessary since the remaining incomplete files due to a partial removal or installation of programs are responsible for the error code. By uninstalling and reinstalling the device driver program, it would lead to the completion of the files.

You can do this by firstly logging in as Administrator and opening Device Manager. Select the device that is causing the problem and double click it; make sure that the peripheral is connected properly to the PC.

Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 5 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick; however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Using a program such as DriverFIX can save you a lot of time and frustration in having your device to work properly on your computer.

DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 38, or any other driver-related errors for that matter.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX to fix Error Code 38 quickly and effectively!

As you know, each time you log out of your Windows 10 computer, it will take you to the login screen where you can switch users or log back in. But there are instances where Windows 10 remains stuck on the signing out screen, along with a blue spinning circle and all you can see is the process of your computer signing out, however, it does not progress and only gets stuck there. Thus, in this post, you will be guided on how you can resolve such an issue on your Windows 10 computer. So if you are one of the users who experience the same problem, there are several fixes you can check out if your computer is stuck on the signing out screen with a blue spinning circle. You can try to force shutdown your computer or troubleshoot the problem in a Clean Boot State. You could also try to check the status of the User Profile Service or repair User Profile, as well as run System Restore. For more details, refer to each one of the suggestions provided below. But before you troubleshoot the problem, make sure that you are logged in to your computer as an administrator.

Option 1 – Try to force shutdown your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.

• First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
• After that, plug out and plug in your computer and automatically turn it on.
• Once done, check if the issue is now fixed or not.

Option 2 – Put your computer in a Clean Boot State

It is possible that some third-party application is causing your computer to get stuck in the signing out screen. So you can try putting your computer in a Clean Boot State and see if it fixes the problem.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer is in a Clean Boot State, you should now be able to sign out or sign in without any problem.

Option 3 – Try checking the status of the User Profile Service

If forcing your computer to shut down or putting your computer in a Clean Boot State didn’t fix the problem, you can try to check the status of the User Profile Service since it is the one responsible for loading and unloading user profiles. Thus, if this service is disabled or stopped, you will no longer be able to sign out or sign in successfully.

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Services Manager.
• From there, look for the User Profile Service and make sure that its Startup Type is set to Automatic and that its status is “Started”.
• Once done, exit the Services Manager and see if the issue is resolved.

Option 4 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
• Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
• Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
• You should know which of the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
• After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
• Exit the Registry Editor and restart your computer to apply the changes made and then check if it fixed the problem or not.

Option 5 – Run System Restore

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

The Windows 10 Telemetry and Data Collection features are auto-enabled and they collect all sorts of user activity and sends it to Microsoft. Microsoft says that the data collected only enhances the overall user experience and Windows functionality better but the number of data breaches happening across the globe has forced users to be extra cautious about their data privacy. So naturally, from stronger passwords and other services management, it is only logical to turn off Windows data gathering. To do so:

• Press ⊞ WINDOWS + R to open the run dialog.
• In the Run dialog type: taskschd.msc
• Press CTRL + SHIFT + ENTER key combo to open Task Scheduler in admin mode.
• On the left pane, navigate to the: Task Scheduler Library > Microsoft > Windows > Customer Experience Improvement Program
• At the location, on the middle pane, right-click on the task named Consolidator and select Disable from the context menu...
• Repeat the process with all other tasks listed in the middle pane.
• Exit Task Scheduler.