Location services are greyed out in Windows

Location services is a built-in tool in Windows 10 is a useful tool that offers users location information even when your laptop or desktop computer does not have a GPS since it uses Wi-Fi positioning as well as your device’s IP address. However, there are instances when you might encounter some problems when using this service. One instance is when you suddenly find the toggle button for Location service greyed out.

This kind of program could be due to some glitch in the system or some third-party application on your computer. Because of this problem, you won’t be able to toggle the Location service on or off and you won’t be able to make any changes in its settings. Worry not, for this post will guide you on what you can do to fix the greyed-out toggle button of Location services in Windows 10.

Before you perform some troubleshooting steps, you might want to restart your computer and see if it fixes the problem. If it didn’t, then this problem is not just some minor glitch. Thus, you have to follow the potential fixes provided below to fix the problem but before you do that, make sure that you create a System Restore point first. After that, follow each one of the following options.

Option 1 – Put your PC in a Clean Boot State

The first thing you can do to resolve the problem is to put your computer in a Clean Boot State. It could be that there is a third-party program that’s preventing the toggle button from functioning. To isolate this possibility, you need to put your computer in a Clean Boot State.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now check if you can now use the toggle button of the Location service or not.

Option 2 – Try to use the Registry Editor

If putting your computer in a Clean Boot state didn’t fix the problem, you might want to make some adjustments in the Windows Registry via Registry Editor.

  • Tap the Win + R keys to open the Run utility and type “regedit” in the field and then tap Enter to open the Registry Editor.
  • After that, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServiceslfsvcTriggerInfo
  • From there, select the Key (folder) named as “3” and right-click on it, and then delete it.
  • Once done, exit the Registry Editor and restart your computer.

Option 3 – Try to use the Windows Services Manager

  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Services Manager.
  • Next, look for the “Geolocation Service” entry from the list of services.
  • Once you find it, right-click on it and select Properties. This will open a new mini window.
  • From there, make sure that it is “Running” and its Startup Type is set to “Automatic”.
  • After that, close the Services Manager and check if the problem is now resolved.

Option 4 – Try to use the Group Policy Editor

  • Tap the Win + R keys to launch Run and type “gpedit.msc” in the field and click OK to open the Group Policy Editor.
  • After that, navigate to this path: Administrative TemplatesWindows ComponentsLocation and Sensors
  • Next, double click on each one of the following settings and select the “Not configured” or “Disabled” option.
    • Turn off location scripting
    • Turn off location
    • Turn off sensors
  • Once done, navigate to this path: Administrative TemplatesWindows ComponentsLocation and SensorsWindows Location Provider
  • From there, double click on the “Turn off Windows Location Provider” policy setting and set its configuration to either “Disabled” or “Not configured”. You should see the following description of the policy setting in the window:

“This policy setting turns off the Windows Location Provider feature for this computer. If you enable this policy setting, the Windows Location Provider feature will be turned off, and all programs on this computer will not be able to use the Windows Location Provider feature. If you disable or do not configure this policy setting, all programs on this computer can use the Windows Location Provider feature.”

  • Now restart your computer.

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About Browser Hijackers

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When your web browser is hijacked, the following can happen: the browser’s homepage is modified; bookmark and the new tab are also changed; the default search engine has been changed and your browser security settings have been lowered without your knowledge; you see unwanted new toolbars added; unstoppable flurries of popup ads appear on your computer screen; your web browser gets sluggish, buggy, crashes very often; you are prohibited access to particular web pages, including the site of an anti-malware software developer like SafeBytes.

How browser hijacker finds its way onto your computer system

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Remove malware in Safe Mode

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Download the security software using an alternate web browser

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Install and run antivirus from your USB drive

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Technical Details and Manual Removal (Advanced Users)

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Files: %LOCALAPPDATA%\GifsGaloreTooltab %UserProfile%\Local Settings\Application Data\GifsGaloreTooltab %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\fnjgjdfhhakkbojkgmiihabbbjhgbchh %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\fnjgjdfhhakkbojkgmiihabbbjhgbchh %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\fnjgjdfhhakkbojkgmiihabbbjhgbchh Registry: HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller GifsGaloreTooltab Uninstall Internet Explorer HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\gifsgalore.dl.tb.ask.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\gifsgalore.dl.myway.com HKEY_CURRENT_USER\Software\GifsGalore
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Error Causes

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Solution

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Bttray.exe application error code may be triggered due to one of the reasons stated below:
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Further Information and Manual Repair

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  1. “DRIVER_IRQL_NOT_LESS_OR_EQUAL What failed: Netwtw04.sys.” – This kind of error message signifies that a kernel-mode driver tried to access pageable memory at a process IRQL that was too high.
  2. “SYSTEM_THREAD_EXCEPTION_NOT_HANDLED What failed: Netwtw04.sys” – This error message indicates that the root cause of the error might be incompatible drivers with the operating system. In general, the root cause of the Netwtw04.sys BSOD error might be due to several reasons such as corrupted files, incorrect device driver configuration, malicious programs, outdated drivers, bad drivers, corrupted Windows Registry as well as some damaged or corrupted system files.
Whichever of the two error messages you got, you can try the troubleshooting options given below to fix the “DRIVER IRQL NOT LESS OR EQUAL or SYSTEM THREAD EXCEPTION NOT HANDLED, Netwtw04.sys failed” BSOD error.

Option 1 – Try to rollback your Network driver

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
  • Then select each one of them and double-click to open a new mini window.
  • After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
  • Now restart your computer to successfully apply the changes made.

Option 2 – Try to update the Network drivers

If the present Network driver is giving you a headache that is the “DRIVER IRQL NOT LESS OR EQUAL or SYSTEM THREAD EXCEPTION NOT HANDLED, Netwtw04.sys failed” BSOD error, then you need to update the Network drivers. To do so, here’s what you have to do:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 3 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Netwtw04.sys failed BSOD error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Run the DISM Tool

The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:
  • Open the Command Prompt as admin.
  • Then type in this command: DISM /Online /Cleanup-Image /RestoreHealth
  • The DISM command you entered will repair the corrupted system image. Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Run the CHKDSK Utility

Running the CHKDSK utility might also help you resolve the Netwtw04.sys failed BSOD error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.
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