If your Microsoft Edge browser encountered a Stop Error that says, “INVALID_POINTER_READ_c0000005 (atidxx64.dll)” in your Windows 10 computer, then this indicates that your Graphics card driver is outdated. According to security experts, Microsoft has already acknowledged the problem and stated that this issue exists with Windows 10 v1809, Windows Server 2019, and Windows Server version 1809.
Although there is no direct way to resolve the problem, there are still some workarounds you can try. If you are using a RadeonHD2000 or HD4000 series video card, the update will be blocked for you. Some users also claim to experience performance issues with the lock screen or the ShellExperienceHost. However, if you are using AMD, the problem is that it no longer supports Radeon HD2000 and HD4000 series graphics processing units or GPUs. Even though Microsoft is already working for a way to resolve the problem, here are some alternative solutions you can check out:
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.
Although this is not exactly a perfect solution, removing AMD drivers will make the operating system fall back to the default GPU available on your motherboard. You also have the option to completely disable the hardware.
You might want to use another browser especially when you already updated your computer and Microsoft Edge still keeps on crashing. You can use Google Chrome, Mozilla Firefox, and other browsers as alternatives until you sort out the problem.
You might also want to try removing both AMD Radeon HD2000 and HD4000 as they are very old graphics cards. And since AMD is not going to roll out anything, at least on its own if your motherboard has an onboard GPU, it would be best to get rid of the cards. After that, install the Windows v1809 update and then put them back in. You also have the option to install the driver but just don’t use Microsoft Edge.
Code 32, a Device Manager error, pops up when a device driver and other required services related to the driver are disabled.
The error code 32 is usually displayed in the following format:
“A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. Code 32”
When a driver experiences a problem, it is reported to the Device Manager. Though error Code 32 does not cause detrimental damage to your system, it can cause the loss of functionality of the hardware device whose driver is disabled.
If you come across error code 32 on your PC, then repair it immediately to ensure optimum PC performance. To resolve this error code, try the methods listed below. If you are not a computer programmer, don’t worry!
The listed solutions are easy to perform, require no technical background or expertise and more importantly, these solutions are very effective.
Simply follow the instructions to repair error code 32 on your system in just a few minutes.
Sometimes Device Manager error codes may appear due to temporary issues, which may be resolved simply by rebooting your system. If you are lucky, this might actually work.
By restarting your PC, you might be able to get rid of error code 32. However, if the error still persists, then try other methods given below.
To resolve error code 32, uninstall and then reinstall the driver. To uninstall the driver, simply follow these steps:
As discussed above, sometimes error code 32 may be triggered due to corruption of registry values.
If this is the underlying cause, then delete both the upper filters and lower filters registry values from the registry. This will take about 5 to 7 minutes. Here’s what you have to do:
This will hopefully resolve error code 32 on your system if the error was generated due to registry value corruption. However, if the error continues to appear, then resort to method 4.
Locate the problematic drivers and update them with the latest versions. This procedure is effective but time-consuming if performed manually.
It takes several minutes to identify problematic drivers and find the latest and compatible versions for each driver on the manufacturers’ website. And besides, you will have to perform updates continuously to ensure the error doesn’t occur again.
Method 5 - Download DriverFIX to Update Drivers Automatically
To avoid the hassle, download DriverFIX.
This is a cutting-edge and user-friendly software program embedded with intelligent system programming and intuitive technology that identifies problematic drivers and updates them with the latest and compatible driver versions in seconds, automatically and on a regular basis.
By installing it on your PC, you can update all the drivers and repair code 32 in no time.
Click here to download DriverFIX to resolve Device Manager error code 32 today!
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@echo off taskkill /f /im explorer.exe taskkill /f /im shellexperiencehost.exe timeout /t 3 /NOBREAK > nul del %localappdata%PackagesMicrosoft.Windows.ShellExperienceHost_cw5n1h2txyewyTempState* /q timeout /t 2 /NOBREAK > nul start explorer @echo on