Folder shortcuts in Windows 11 on Start menu

What is the Error 421?

Error 421 is a common SMTP (Simple Mail Transfer Protocol) Outlook error message. MS Outlook is one of the best and popular email applications widely used by PC Windows users for sending and receiving emails within and outside workplaces. It is most commonly used in offices by professionals for faster communication. This error may occur while sending and receiving emails on the server. The error 421 messages is displayed in either of the following formats:

“An unknown error has occurred: Server error 421” "Could not send your message. Error 421" 421 4.2.1 : (DYN:T1) http://postmaster.info.aol.com/errors/421dynt1.html 421 4.3.1 Out of disk space for temp file 421 4.3.2 All server ports are busy 421 Downstream server error 421 Fork failed 421 Greylisting enabled, please try later “An unknown error has occurred. Subject ‘Testing’, Account: ‘pop.charter.net’, Server: ‘mail.charter.net’, Protocol: SMTP, Server Response: ’421 Message rejected’, Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67”

Solution

Error Causes

Some common causes for this critical Outlook error are:

• PST storage size exceeds 2GB file size
• Improper ISP settings
• Slow internet connection
• PST file corruption
• Trojan attack and viral infection

This is a critical Outlook error that should be resolved timely. If you delay, it may cause you a great deal of inconvenience. The error code 421 hampers your ability to access your email account, send and receive emails, add new contacts, view emails, calendar entries, and journals. In other words, it just brings your email activities to a standstill locking you out of the account.

Further Information and Manual Repair

To resolve this error code on your system, you don’t always have to hire a professional or call the network personnel to do the job. It may be a critical error but the good news is that it is quite easy to fix. Even if you don’t have technical expertise, you can still repair it. Here are some of the best methods to repair this issue on your system:

1. Change the Server Settings to its Maximum Limit

Try changing your server settings. Here set the inbound connections limit at the maximum limit.

• To do this, open the Microsoft Exchange Server Administrator utility. The access path of this utility will vary depending on the installation procedure used to set up Exchange Server.
• Once you open the MS Exchange Server Administrator utility, click the ‘Connections’ icon in the left side navigation pane. Now double click the internet mail service icon in the right side pane. As you click it, the Properties window will open.
• Now click the ‘Connections’ tab in the Properties window and then click the ‘Advanced’ button. This will open the configuration window.
• Here reset the number for ‘Maximum Number of Inbound Connections’ to a high number, its maximum limit. After changing the settings, close all open Exchange Server Administrator program windows to successfully complete the process.

After the process is complete, try accessing your Outlook email account again; if it works, then that’s great the error 421 is resolved. However, if it doesn’t, then the problem could be related to viral infection.

2. Download a PST Repair Tool

If the cause of the error is PST files corruption, then not only will you be locked out of your email account, you are also at risk of losing all the data stored in your email account. However, the best way to resolve the error and ensure full data recovery is to download a reliable PST repair tool. By running a PST repair tool on your system, you can resolve the error 421 right away. It recovers your data, repairs corrupt and damaged PST files.

3. Scan Your PC with Restoro.

If viral infection and Trojans are causing the error 421 to pop up on your system, then it is recommended to download and scan your PC with Restoro. This is an advanced, intuitive, and user-friendly PC fixer. It is not just an antivirus but also a system optimizer and a registry cleaner. Unlike common antivirus software that only removes viruses and simultaneously slows down the system’s speed, Restoro removes all types of malicious software on your PC including malware, spyware, Trojans, and viruses, and also boosts the speed of your PC significantly. It is safe, easy to operate, and a quick fixer. It is compatible with all Windows versions. Click here to download Restoro and resolve error 421 today!

Error Code 0x8007267C – What is it?

Error code 0x8007267C is specific to Windows 10. This error is triggered when no DNS server is currently configured in your network settings during the Activation process. If you are fairly confident in your ability to address command-line tools and networking issues, you can follow the steps below to try to remedy the error code on your own. If not, you may need to contact a qualified technician in order to resolve the error successfully.

Solution

Error Causes

The cause of Error Code 0X8007267C within the Window 10 system is fairly straightforward. Windows Activation requires a valid DNS server to be configured in order to complete the Activation process; if one is not available or properly configured, then you may see this error code and Activation will fail.

Further Information and Manual Repair

The following methods may help you to resolve this error, but you’ll need to have some familiarity with command-line tools to complete the steps successfully. If these methods do not work or if you are uncomfortable in using the command prompt, you may need to consult a technician to fully resolve this particular error code on the Windows 10 system.

Method 1: Register a DNS server within your network properties and test the connection.

In order to resolve this error code, client connectivity to a DNS server must first be established. The following steps may help you to determine the root problem with your connectivity status:

1. Open a command prompt, after which you'll run IPCONFIG /all
2. Verify the following values: The IP address that has been assigned, the DNS server, the subnet mask, and the default gateway. Compare each to ensure that all are set with the values that correspond to your specific environment
3. Check for basic IP connectivity to the DNS server using the PING command. In using the PING command, utilize the address of the DNS server found in Step 1

ping <DNS Server IP address>

If basic connectivity to the DNS server in question is failing, then you will need to resolve that issue before going further in the process.

After troubleshooting the above basic connectivity issues to the DNS server, you can reattempt Windows Activation by using the command below from within an Elevated Command selection:

cscript windowssystem32slmgr.vbs -ato

If the steps above did not work for you, you may want to try the steps found in method 2.

Method 2: Use phone-based authentication with a MAK (multiple activation key).

If a DNS server is not connected to your network, you can use an alternative method to complete the Windows Activation process. Bypass Method 1 by using a MAK product key instead to activate the volume license installation. Certain MAK product key providers have a variation on the specific key numbers that you will need to use. If you are using TechNet media or MSDN media, you will have to change the product key listed to the product key provided. The product keys provided by either TechNet media or MSDN media for Windows Server 2008 or for Windows Vista Enterprise will be the MAK product key that you will enter in a later step.

Like the previous method, you will need to have some familiarity or confidence in your ability to operate Command Line tools before proceeding. Once you have found your MAK product key, you’ll need to open a command prompt and use the following command to change the product key to match the MAK product key, which should look something like the example below:

            slmgr –ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

After completing the product key change, use the following command to initiate the phone activation wizard, thereby completing the activation of the system:

            slui 04

The activation wizard should be able to walk you through the remainder of the process in a step-by-step manner. In addition to appearing as an error code in Windows 10, this particular error may apply to multiple versions of Windows, including:

• Windows 7 Enterprise
• Windows 7 Enterprise E
• Windows 7 Enterprise N
• Windows 7 Professional
• Windows 7 Professional E
• Windows 7 Professional N

Steps to address the error code may be different in any of these other versions of Windows. If you have difficulty in resolving the error effectively, seek professional technical help.

After you fresh install Windows 10 on your computer, it allows you to set up a PIN just before you can start using it. However, a number of users reported that the Windows 10 installation gets stuck on the “Set up a Pin” phase. If you are one of the users who experience the same thing, then read on as this post will walk you through fixing the problem. As users start to use their newly installed Windows 10 computer, they reported that the screen is still stuck even after they enter the correct PIN twice and there is no way for them to go forward or backward. Note that this is a part of the account setup and that your computer must stay connected to your internet connection before you finalize everything. And even though the PIN works when the computer is offline, the account setup still needs an internet connection, at least for a fresh installation. The solution for this kind of issue is quite easy and there won’t be any problem even if your computer shuts down or restarts since the installation is already complete and all that’s left is the account setup. To fix this problem, follow the steps given below. Step 1: The first thing you have to do is to turn off your internet connection or disable all connectivity from your computer. Note: If you are using either an Ethernet cable or a Wi-Fi switch to connect to the internet, you have to disable or remove them. But if you don’t have any options, just completely turn off your internet connection. Step 2: The next thing you have to do is to force your computer to shut down and then restart your computer. The setup process will eventually pick up exactly where it left off. The only difference is that there is no connection to the internet and your screen will no longer be stuck on the PIN setup screen so you now have the option to skip it and wait until you’re logged in for the first time. Step 3: Once you’re done, you can then you can choose to Setup Pin later on and turn your internet connection back on or connect your computer with an internet connection.

Creating a System Restore point is definitely a must especially when you are about to make some changes to your computer. This will help make sure that the system settings and files can go back to an earlier point, should something go wrong, without affecting any personal files. However, there are cases when creating a System Restore Point does not go smoothly and you encounter an error that says, “The shadow copy provider had an unexpected error while trying to process the specified operation ( ox8004230F )”. Aside from creating System Restore Point, you can also encounter this error when you create a system image or backup. According to reports, this error pops up when the required services are not running or not properly responding. And to fix it, there are several recommendations that will be provided in this post to fix the Error 0x8004230F when creating System Restore point in Windows 10. You can try to check the Volume Shadow Copy Services status or run the VSSADMIN tool. You could also check the status of the Microsoft Software Shadow Copy Provider Service or create System Restore Point in a Clean Boot State. For more details, refer to the provided options below.

Option 1 – Try checking the status of the Volume Shadow Copy Service

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• From the list of services, look for the Volume Shadow Copy service and double-click on it.
• After that, this will open the Properties where you have to make sure that the Startup type is set to Automatic (Delayed Start) and then click on the Start button underneath it.
• Once done, click on Apply and then OK to save the changes made.
• Now try creating a System Restore Point again and see if the error is already fixed or not.

Option 2 – Try to run the VSSADMIN tool

In case you don’t know, the shadow copy provider is sensitive and some other backup, disk cloning, etc. can make it malfunction. To fix this, you can run the VSSADMIN tool by following these steps:

• Tap the Win + R keys to open the Run dialog box and type “cmd” and hit Enter to open Command Prompt.
• Next, execute this command to check if you have other third party VSS admin providers: vssadmin list providers
• After that, if it finds any, you need to disable them but if it does not find anything, then proceed.

Option 3 – Try to check the Microsoft Software Shadow Copy Provider Service status

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• From the list of services, look for the Microsoft Software Shadow Copy Provider Service and double click on it.
• After that, this will open the Properties where you have to make sure that the Startup type is set to Automatic (Delayed Start).
• Once done, click Apply and OK to save the changes and then try creating System Restore Point again.

Option 4 – Troubleshot the problem in a Clean Boot State

It is possible that some third-party program installed in your computer might be the one that’s causing the ox8004230F when you try to create a System Restore point. Thus, you can try to boot your computer in a Clean Boot State and then try to perform the task again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And to configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer has restarted try to create a System Restore Point again and if it now works, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

If you receive an error message saying, “The proxy server is refusing connections” while trying to open a website on your Google Chrome or Mozilla Firefox browser in Windows 10, then read on as this post will guide you in fixing this error. This kind of error occurs when you have a wrong or dead proxy configuration or when you are using some VPN service. However, this kind of error could also mean that your computer might be infected by malware which caused some changes in the internal settings. Whatever triggered the error, here are some suggestions that could help in fixing it.

Option 1 – Check the proxy settings in your browser

Like other browsers, Firefox allows users to set up proxy in several ways. However, if you’ve made any changes recently which might have caused the error, the first thing you can do is to check the proxy settings in your Firefox browser. Follow the steps below to do so.

• • Open the browser and go to Menu and then click Options.
  • After that, go to the General tab and scroll down and click the Settings button under Network Settings.

• From there, make sure that the Use system proxy settings option is set. If not, you have to enable No proxy and then save the changes made.
• Now check if the “The proxy server is refusing connections” error is fixed or not.

Note: If you want to use a proxy in Firefox, you have to select the Manual proxy configuration and set it up properly. And if your network has a proxy setting and you want to grab that, you have to opt for the Auto-detect proxy settings for this network option.

Option 2 – Try disabling the proxy server for your LAN

If your PC was just attacked by some adware or malware as of late, it is possible that it has changed the network settings in the system and might display spam advertisements. Thus, you have to disable the proxy server for your LAN. To do that, refer to these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Try disabling the manual proxy setup from Settings

In case you miss it, there is actually an option in the Settings panel that you can use to set up a proxy in your Windows 10 computer. So if you encounter the “The proxy server is refusing connections” error, you should disable manual proxy for the meantime and check if it fixed the error or not.

• Tap the Win + I keys to open the Windows Settings.
• Then go to Network & Internet > Proxy.
• And on your right-hand side, ensure that the Automatically detect settings are enabled and that the Use a proxy server option under the Manual proxy setup is disabled.
• Now try to open any website again and see if the problem’s fixed.

Option 4 – Check your VPN

If you are using a VPN application, there are times when it causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.

• Tap the Win + R keys to open the Run dialog box
• Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
• From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
• After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 5 – Clear your browser’s internet cache

You actually have the option to Hard Refresh in order to clear the cache of your browser either pressing key combination Ctrl +F5.

Option 6 – Try scanning your computer using Windows Defender

As mentioned, the “The proxy server is refusing connections” might be caused by some malware in the system and so to eliminate the malware, you have to scan your computer using security programs like Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

If you’re suddenly unable to launch or open Google Chrome or unable to load web pages, then it’s most likely that the files in Chrome have been corrupted or some plugin is taking up a lot of resources which is why you encounter an error message saying, “Google Chrome has stopped working”. And when you try to check the Task Manager, you’ll see that Chrome is really taking up lots of resources, however, when you check the Taskbar, strangely, you will see nothing. If you are currently facing this issue in Chrome on your Windows 10 PC, follow the given options below.

Option 1 – Kill Google Chrome’s process in the Task Manager

If you aren’t able to open Chrome, then maybe its process is running in the background and you don’t see the browser windows. If that’s the case, you may have to force quit the browser and then try to open it again.

• First, right-click on the Taskbar then select the Task Manager. And if the Task Manager is not responding, you can just use the Alt + Ctrl + Del keys and then select the Task Manager.
• After opening the Task Manager, under Processes, look for Google Chrome’s process which would most likely be named “chrome.exe”.
• Right-click on Google Chrome’s process and then select the End task option.
• Now try to open Google Chrome again.

Option 2 – Try checking if your antivirus program is blocking Google Chrome

There are instances when due to false-positive, a security or antivirus program might block Chrome which is why it failed to open properly. Thus, you can just disable the security program temporarily and then check if you can now open Chrome or not.

Option 3 – Delete the User Profile in Chrome

You can also try deleting the User Profile folder in Chrome. To do so, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then copy and paste “%USERPROFILE%AppDataLocalGoogleChromeUser Data” and hit Enter.
• From there, look for a folder named “Default folder” and then copy the folder to another drive as a backup.
• After creating a copy of the folder, delete the Default folder.
• Next, open Google Chrome again and go to Settings > Advanced > Reset.

Option 4 – Disable the Extensions in Chrome

There are instances when issues on a browser are triggered or caused by some problematic extension. To find out which one of your extensions is causing the problem, disable them all first and then enable them back one by one.

• Click on the three-dotted icon for the menu located at the top-right corner of your screen.
• Then click on the More tools option and go to Extensions.
• From there, you will see a list of all the installed extensions in Chrome.
• Disable all these extensions and restart the browser.
• Now enable them back one by one to figure out which one of them is the culprit. You could also remove extensions that you no longer use.

Option 5 – Run the Chrome Cleanup tool

You might also want to try running the Malware Scanner & Cleanup tool in Chrome. This is a built-in tool that can help you get rid of any unwanted pop-ups, banners, ads, unusual startup pages, toolbars, and malware. Thus, it can help you to resolve the issue in Chrome.

Option 6 – Try to reinstall Chrome

If running the Malware Scanner & Cleanup tool in Chrome didn’t work out for you, you can try reinstalling it. To do so, follow these steps:

• Open the Settings app and go to System > Apps & features.
• From there, look for Chrome and uninstall it from your PC.
• Then go to the official website of Google Chrome and download its latest version and install it.

Can’t connect to this network Internet connectivity issues present a complex problem with simple solutions for PC and laptop users. First, it is usually recommended that users rule out problems with the internet connection, router, and Wi-Fi settings before proceeding to troubleshoot settings on your PC/laptop. Once the rest are ruled out, we can then proceed with the following troubleshooting steps and guidelines to fix your wifi connection issue: The first step is to update your windows network adapter driver. Connectivity problems may arise if your network driver is not updated or if it is incompatible with the network adapter. To do so, you may resort to any third-party driver scanning and installing programs found online. This solution should have resorted if users don’t want the hassle of perusing through windows settings that users may not be familiar with. However, this solution requires a pre-existing internet connection other than wifi, so it is recommended you have a backup internet connection via ethernet.

The second step is to uninstall the driver for your network adapter. This solution is to be reported if there is an issue with the driver as restarting the PC after the following steps let windows reinstall the driver again:

• Open the quick access menu on your keyboard by pressing the Windows key and X key at the same time and select “Device Manager” from the menu list.
• From the list of devices, select “Network Adapters”
• Usually on the top of the list is the Wireless Network Adapter
• Right-click the Wireless Network Adapter and select the option to “Uninstall device”
• You will be given a confirmation in a new separate window to proceed. Click “Uninstall” to proceed.
• After completing the previous steps, try rebooting your Windows PC and reconnecting to see if it works.

A third step is to disable the 802.1 1n modes of your network adapter by following the next steps:

• First press the Windows logo key and the X key at the same time to bring up the quick-access menu. And like the previous step, select “Device Manager”
• From the list of devices, select “Network Adapters”
• Right-click the Wireless Network Adapter from the drop-down menu and select properties
• Under properties, select the “Advanced” tab then select the 802.1 1n Mode. To the right drop-down menu change the option to  “Disabled” and click “Ok”
• After, try to re-establish the connection to see if the steps have worked.

In the event that any of the preceding did not fix your problem, it helps to take a second look at the router and network settings using the interface provided by your ISP. A simple reset to the back of your router often fixes the issue. Also, try to check if you have any other administrative capabilities over the network to determine whether your device, in particular, has been MAC filtered or if the frequency of your wireless adapter is not compatible with the broadcast frequency of your router.

There are times when you may find it hard to kill a particular process in the Windows Task Manager and every time you try to do so, you will only get an error message saying, “Unable to terminate the process, The operation could not be completed, Access is denied”. If you are one of the users who is constantly getting this error, read on as this post will provide you with a couple of options you can try to resolve the problem. Refer to the given instructions below if you are unable to terminate a process in the Task Manager but before you proceed you need to restart your PC and then try killing the process again, if you’re still not able to do it, you need to follow the options laid out below.

Option 1 – Try using Taskkill

• Open the Command Prompt as admin from the WinX Menu.
• After opening Command Prompt, type in the following command and tap Enter to execute it:

taskkill /IM "processname" /T /F processname – it is the name of the process which you can see on the Details tab of the Windows Task Manager. /IM – it is the one that specifies the image name of the process, which follows, that is to be terminated. /T – it is the one that kills not just the main process but also the child process. /F – it is the one that terminates the process forcefully.

Option 2 – Try using the WMIC

• Open Command Prompt as admin from the WinX Menu.
• From the Command Prompt window that opens, type in the following command and hit Enter to execute it:

wmic process where name='processname.exe' delete

Note: In the given command, you need to replace “processname.exe” with the name of the particular process you want to terminate which is found in the Details tab of the Windows Task Manager.

Option 3 – Try using PowerShell

• The first thing you have to do is open an elevated PowerShell prompt.
• From there, type in the following command and hit Enter to execute it:

kill -id pid

Note: In the given command above, “pid” is the Process ID number of the process you want to terminate. And for you to identify this number, you need to open the Details tab of the Windows Task Manager once again and take note of the number against the process you want to get rid of. Alternatively, you can also run the following command in the PowerShell prompt that you’ve pulled up to get the process ID number:

Get-Process

For example, “5364” is the process ID number for the DimScreen.exe process which is the process you want to terminate. In order for you to kill this process, you need to type in this command:

kill -id 5364

If you encounter the “Setup has failed to determine supported install choices” error when trying to downgrade or upgrade your Windows 10 computer, this signifies that there are some compatibility issues with the installation process and that Windows was not able to either downgrade or upgrade to another version. Usually, this error occurs when you are using the built-in options in Windows 10 upgrade or downgrade to another version of Windows. This option is mostly used as it keeps the user settings as well as data intact. Thus, you need to keep in mind a lot of parameters before you proceed with the installation because if there is any conflict in the process, you certainly won’t be able to downgrade or upgrade your Windows computer. To resolve the issue, here are some suggestions that might help.

Option 1 – Try running in Compatibility mode

This is the first thing you can try to resolve the issue instead of going right ahead on making a bootable device. So if you are downgrading Windows, you can try to run the installer in the compatibility mode for that specific Windows version.

• Look for the setup file.
• Once you find it, right-click on it and select Properties from the context menu.
• After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select either Windows 7 or Windows 8.
• You also have to check the “Run as administrator” option.
• Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Option 2 – Try troubleshooting compatibility

This option is almost the same as the first one except it is an alternative way of fixing the “Setup has failed to determine supported install choices” error in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.

• Look for the setup file.
• Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
• After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to use the setup file instead of an image

If you are running the Windows ISO image for the installation, you can try running the setup file instead. This is because when you try to install Windows from an image file directly, it has to be loaded into a virtual CD drive first, and then from there, further operations are carried out. And so, you can just bypass this mechanism to avoid getting the “Setup has failed to determine supported install choices” error.

• First, you need to extract the disk file to an accessible location.
• After that, go to Sources > Setup.exe.
• Now run the setup file to upgrade or downgrade the Windows version. Just make sure that you do run the setup file as an administrator.

Option 4 – Try to do the upgrade or downgrade in a Clean Boot state

Putting your PC in a Clean Boot state can also help when you want to upgrade or downgrade your version of Windows without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 5 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

• After making the bootable drive, you need to plug it into your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

If a program tried and failed to use the Graphics rendering capabilities of a computer, Windows 10 will most likely throw a Blue Screen error that says, “ THREAD_STUCK_IN_DEVICE_DRIVER ”. 0x000000EA is the Stop code for this particular Blue Screen error and could be caused by a bad display driver or bad video card. Whatever the cause is, here are some suggestions you need to check out to resolve this Blue Screen error.

Option 1 – Try to rollback, update, or disable the Graphics card drivers

Since the THREAD_STUCK_IN_DEVICE_DRIVER Blue Screen error has something to do with Graphics card drivers, you can either roll back, update or disable them depending on your preference in order to resolve the error.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try removing hardware or drivers that you’ve installed recently

If you have recently installed some hardware or drivers, you might want to disable or remove them since external devices are proven to be one of the factors that trigger Blue Screen errors like THREAD_STUCK_IN_DEVICE_DRIVER. All you have to do is physically disconnect any external devices that are connected to your computer and then check if it fixes the BSOD error or not.

Option 3 – Run System File Checker at boot time

• Once you get to the Welcome Screen part, click on Next.
• Afterward, click on the Repair your computer option located on the bottom-left part of the window.
• Then click on Troubleshoot.
• Next, select the Advanced Options and then Command Prompt.
• After opening Command Prompt, type the “sfc /scannow” command and hit Enter to run the System File Checker scan.
• Wait until the process is completed and type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

Option 4 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like the THREAD_STUCK_IN_DEVICE_DRIVER error. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• After that, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 5 – Try to manually check the Graphics Card hardware

You might also want to check the physical status of your Graphics card and you can do this by disconnecting the Graphics card or any other external device connected to your computer. Once you’ve removed the external device, check it for any damages. If there’s none, connect it back to your computer and check if the THREAD_STUCK_IN_DEVICE_DRIVER Blue Screen error is fixed or not.

Option 6 – Uninstall any faulty drivers

You can also uninstall any faulty drivers via Device Manager. How? Refer to these steps:

• Tap the Win + R keys to launch the Run dialog box.
• Then type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
• From there, look for any faulty drivers. You can identify them easily as they will be marked with a yellow exclamation point. And then check which entries would not affect the normal functioning of your PC.
• Now click on the entries of every faulty driver and click on the Uninstall option.
• Once you’ve uninstalled them, restart your computer to allow your computer to reinstall the faulty drivers you’ve just removed.