Fix INVALID_POINTER_READ_c0000005 atidxx64.dll

If your Microsoft Edge browser encountered a Stop Error that says, “INVALID_POINTER_READ_c0000005 (atidxx64.dll)” in your Windows 10 computer, then this indicates that your Graphics card driver is outdated. According to security experts, Microsoft has already acknowledged the problem and stated that this issue exists with Windows 10 v1809, Windows Server 2019, and Windows Server version 1809.

Although there is no direct way to resolve the problem, there are still some workarounds you can try. If you are using a RadeonHD2000 or HD4000 series video card, the update will be blocked for you. Some users also claim to experience performance issues with the lock screen or the ShellExperienceHost. However, if you are using AMD, the problem is that it no longer supports Radeon HD2000 and HD4000 series graphics processing units or GPUs. Even though Microsoft is already working for a way to resolve the problem, here are some alternative solutions you can check out:

Option 1 – Update your Graphics card drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try removing AMD Radeon HD2000 and HD4000 drivers

Although this is not exactly a perfect solution, removing AMD drivers will make the operating system fall back to the default GPU available on your motherboard. You also have the option to completely disable the hardware.

  • Tap the Win + X + M keys to open the Device Manager.
  • Next, look for your Graphics card drive, and under Display Adapters, right click on them and click Uninstall device or Disable device.
  • After that, restart your computer. This will disable the AMD drivers so you won’t be able to find them. It will also release the Windows 10 v1809 update on your computer and in case your operating system tries to prompt you with the “New Device found” message, simply ignore it.

Option 3 – Try to use another browser

You might want to use another browser especially when you already updated your computer and Microsoft Edge still keeps on crashing. You can use Google Chrome, Mozilla Firefox, and other browsers as alternatives until you sort out the problem.

Option 4 – Try to remove the Graphics card physically

You might also want to try removing both AMD Radeon HD2000 and HD4000 as they are very old graphics cards. And since AMD is not going to roll out anything, at least on its own if your motherboard has an onboard GPU, it would be best to get rid of the cards. After that, install the Windows v1809 update and then put them back in. You also have the option to install the driver but just don’t use Microsoft Edge.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Fix terminated lsass.exe in Windows
The Local Security Authority Subsystem Service or LSASS.exe is a process in the Windows operating system that is valuable as it enforces the security policy on the computer. Every time you log in to the Windows Server, the LSASS.exe is the one that handles the password changes and creates the access tokens while updating the security log. However, it is also frequently targeted by malware and is often imitated. The original location of this file is at “C:/Windows/System32” so if you open the Task Manager and notice that a process with a similar name has a different location then it is definitely a threat and is exploiting the security of your computer. To resolve issues related to LSASS.exe, here are some fixes that could help.

Option 1 – Use the Performance Monitor’s Active Directory Data Collector

Note that this option will only work on the recent Windows server versions. Refer to the steps below to use the Performance Monitor’s Active Directory Data Collector set on your computer.
  • Tap the WINKEY + R button to open the Run dialog box.
  • Then type “Perfmon.msc” in the field and hit Enter to open the Performance Monitor and from there open the Server Manager.
  • Next, navigate to Diagnostics > Reliability and Performance > Data Collector Sets > System from the left side of the navigation bar.
  • Then right-click on “Active Directory Diagnostics” and select Start from the context menu. This will take about 5 minutes or 300 seconds depending on the performance capabilities of your hardware to gather the data required and then take some more time to compile a report from the gathered data. Note that these timings are dependent on one another.
  • After the report is compiled, you can find it under Diagnostics > Reliability and Performance > Reports > System > Active Directory Diagnostics. The report will contain all the information as well as conclusions. However, it does not mean that it will also contain the exact cause of the problem with LSASS.exe. Nevertheless, it should help you in fixing the problem.

Option 2 – Try to run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why the LSASS.exe file is having some issues. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Now restart your computer and see if the problem is fixed or not.

Option 3 – Put your computer in a Clean Boot State

If none of the options given above helped, you can try putting your computer in a Clean Boot State as this can help you in finding any incompatible programs that’s causing the problem.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.
Read More
Infographic: How To Speed Up PC Startup

A slow PC startup can be pretty annoying. This usually results from various computer issues. If your computer is acting sluggishly, here are four ways to speed up your PC startup.

How-to-Sped-Up-PC-Startup
Read More
NVIDIA Control Panel is not opening
Users who constantly use graphic-intensive applications like games or any video-rendering software need to control how their graphics card is used. There are some who always toggle their Graphic Quality settings to get the Frames Per Second or FPS up. While some tend to adjust the size, orientation, scaling, and other display settings in order to use their PCs in a more efficient way or to simply work better. And in all of that, that’s where the NVIDIA Graphics Card comes into the picture. Take note that this software only works on PCs which has NVIDIA Graphics Card attached to them. Thus, if you use another Graphics Card then this post is not for you, otherwise, proceed reading to know what you can do if the NVIDIA Control Panel is not opening on your Windows 10 PC. Here are a couple of things you can try if the NVIDIA Control Panel is not opening, not responding, or not working:
  • Restart the process of the NVIDIA Control Panel
  • Restart the NVIDIA Display Driver Service
  • Update your NVIDIA Display Drivers
For more details, refer to the instructions provided below.

Option 1: Restart the process of the NVIDIA Control Panel.

  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • After opening the Task Manager, look for the process named NVIDIA Control Panel Application.
  • Once you found it, expand it and right-click on the NVIDIA Control Panel sub-process, and click on End Task.
  • Now try opening the NVIDIA Control Panel from the Start Menu and see if it now works fine or not.

Option 2: Restart the NVIDIA Display Driver Service

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • After opening the Services window, you will see a list of services. From there, look for services named “NVIDIA Display Container LS” and double click on it to open its Properties.
  • Now make sure that the service is Started. If it isn’t, you need to start it, otherwise, you need to Stop it and Start It again. You also have to make sure that the Startup Type is set to Automatic.
  • Do the same for the NVIDIA LocalSystem Container service.
  • Restart your computer and check if the problem’s fixed.

Option 3: Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
  • Tap the Win + R keys to open the Run dialog box.
  • Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
  • From there, you can see what type of Nvidia graphics card that your system is on.
  • Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.
Read More
How to Fix the Waol.exe Error

Waol.exe Error - What is it?

Waol.exe is an executable file located in a subfolder of "C:\Program Files" - usually C:\Program Files\America Online 9.0a. Waol.exe is not a core file but it is an important part of AOL (American Online) utilities. It ensures the AOL programs run smoothly on your system. The Waol.exe error occurs when the AOL program fails to execute and run properly. The error message is displayed in the following format:

“Waol.exe has encountered a problem and needs to close. We are sorry for the inconvenience.’

Solution

Restoro box imageError Causes

Waol.exe error typically occurs when this executable file gets infected by a virus, Trojan, adware, or spyware. When this happens the file location also changes. Therefore the best way to verify if your PC is under attack by malicious software is to check the Waol.exe file location on your PC. If the file is found in some other location instead of its correct disk location, then you must immediately fix this error before the damage sets it. Malicious software like viruses and spyware are notorious for slowing down PC performance and besides they give access to hackers to break into your system and manipulate your confidential and private data saved on your PC. This exposes you to serious privacy errors and data security dangers including identity thefts, cybercrime, and data breaches. Furthermore, viruses can also corrupt the computer’s registry and lead to system failure and crashes.

Further Information and Manual Repair

To resolve Waol.exe error many PC users seek an antivirus. Though this also helps resolve the issue but you should know that an antivirus has certain limitations. It is known to slow down the system speed and will only remove viruses from your PC. This means if the virus has affected the registry of your PC, it will not resolve that, and to repair your registry you may then have to download a registry cleaner separately on your system thereby reducing the PC speed even more. To ensure all kinds of malware are removed and registry issues resolved along with system speed optimization, it is recommended to download Restoro. This is an advanced, innovative, and multi-functional PC repair tool deployed with a variety of powerful utilities. These include a registry cleaner and a system optimizer. It is safe, efficient, user-friendly, and compatible with all Windows versions including Vista, XP, Windows 7, 8, 8.1, and 10. The antivirus feature embedded inside this software detects scans and removes all malicious programs infecting your PC immediately. It resolves all your system’s privacy issues and makes sure that your system is inaccessible to hackers. Besides this, the registry cleaner removes files cluttering and damaging the registry and also restores it. With the help of the system stability detector, it detects errors causing PC slowdowns and resolves them too thereby boosting the speed of your PC dramatically. To resolve Waol.exe error right away, click here to download Restoro today.
Read More
Malware Guide: How to Remove Solimba

What is Solimba?

Solimba is a bundled executable program. It was created to be launched as a promotional tool to get advertisements loaded on a user’s system, upon installation. As a bundle, Solimba offers installation of various programs, with the objective of promoting various products and services. It utilizes unethical techniques, as in the case with adware tactics to influence or for want of a better word, hijack an Internet Browser to affect a website’s result on a search results page. In this assessment, Solimba distributed ads on Internet Explorer, Chrome, and Mozilla browsers, by hijacking various Internet Browsers to change the user's experience. (Images are shown below) Technical details about Solimba PUP include:
Digital Signature:  POPELER SYSTEM, S.L. Entry Point:   0x0000C1DC

Assessment of Solimba Potentially Unwanted Program

Solimba PUP is all about the ads. Once this executable is installed, it penetrates your computer system and sends ads all over your Internet Browser – Chrome, Internet Explorer, Mozilla Firefox, and the likes. For this assessment of Solimba.exe PUP, two installations were carried through. In layman's terms, I actually installed Solimba on two occasions to decipher the true nature of the PUP. It was shocking to find that both installations revealed different bundled programs and advertisements. In the first instance (as shown below), Solimba proved more aggressive in featuring ads for revenue advancements.
 Solimba employed aggressive advertising techniques
It’s important to note that hijacked results resulting from the installation of Solimba. This affected the results of the website on the Internet browser to boost its ranking, even without the use of a search engine. The advertisement displayed on the Internet Explorer search page routes the user to a software installation website. The utility tool in question was a “Windows 8.1 PC Repair” tool used to identify threats present on the Windows 8.1 OS.Advertisement shown on Chrome after Solimba Installation The advertisement displayed on the Chrome Browser search page routes the user to a health and beauty magazine website. This site advocates health and beauty, especially issues concerning weight loss. Several ads were visible on-site, displaying products to assist people in losing weight. During my installation of Solimba, the installation wizard underscored that four programs would be downloaded. These programs included N8Fanclub.com_KinoniRemoteDesktop, Lolliscan, PaceItUp, and SearchProtect. Interestingly, only two programs from the list were apparent or obvious. An N8Fanclub.com_KinoniRemoteDesktop file was made on the Desktop and SearchProtect was seen in “All Programs”, along with files stored on the computer’s Local Drive. The other programs that were “supposedly” installed remained concealed. A test was done to determine whether these were counted as extensions or add-ons to the varying web browsers but nothing was found on any of the tested browsers – Google Chrome, Internet Explorer, and Mozilla Firefox.

Description of 4 Installed Files

N8Fanclub.com_KinoniRemoteDesktop

When this file was initially found on the Desktop, a rootkit came to mind. A rootkit was used as a means to an end. Whoever was on the receiving end of this unwanted file would be able to connect to an infiltrated system without the knowledge of the user. After running the file to determine its behavior, nothing much happened. A message appeared indicating that the software couldn’t execute on the computer. That was pretty tricky since, to begin with, I didn’t place that specific file on the desktop but it came along with the territory and so I had to accept it. Further research online into N8Fanclub.com_KinoniRemoteDesktop proved very rewarding. A search of the entire file name was not able to do the trick so I had to do research on both terms separately. After landing on N8Fanclub.com, I was nicely asked to disable my adblocker. There seemed nothing harmful about the site. However, due to the fact that it was not what I initially installed, the program was an unwanted program. That’s exactly what Solimba does. It installs several other programs that were not requested by the user in an attempt to make money from advertising. The mere fact that this program got installed meant that it was to promote an online service.

KinoniRemoteDesktop

was a separate program. It was combined with N8Fanclub as a way to allow users to use their PC computer “as if they were sitting in front of it.” A user would be able to make use of a full web browser, watch Flash videos, play games, and even use office applications. This would be done from the user’s Nokia device. This is an advertisement at its best.

Lolliscan

This program did not allow me to see much since it didn’t leave a physical trace behind. However, during the installation, Lolliscan was listed as one of the four programs that would be installed. Overall, Lolliscan supposedly should be able to save people money since this form of the ad focuses on showing coupons when visiting sites such as Amazon. While this seems like a good deal, this ad will invade your personal space and distribute pop-ups at the most inopportune times.

PaceItUp

As the name states, PaceItUp is software added to a browser with the intent to speed your computer. Quite the contrary, PaceItUp does the total opposite since it installs bundled programs that slow down a computer system. PaceItUp is also known for displaying ads and tracking what the user does on his/her computer system.

SearchProtect

It’s known for hijacking your computer’s homepage. In fact, this addition is very stubborn and often possesses a challenge when a request to uninstall is made.

Further Information on Solimba

The second installation of Solimba also had its own dose of bundles to display. In comparison to the first installation, two programs from the bundle were different while two remained the same. two additional programs were installed along with the second installation of this bundle. These were dubbed Optimizer Pro and GamesDesktop. SearchProtect and N8Fanclub.com_KinoniRemoteDesktop remained triumphant and unbeatable. They were repeated within the installation. To completely remove Solimba from your computer, click here to download and install Spyhunter.
Read More
Selected boot image did not authenticate Error
If you are using UEFI and you encountered an error message that says, “Selected boot image did not authenticate”, then read on as this post will show you what to do it fix it. This kind of error indicates that UEFI is having an issue in figuring out if the boot image has tampered with. UEFI offers Secure Boot and if the boot image seems to be invalid, you won’t be allowed to boot into your computer. Aside from that, it could be that you may be using endpoint encryption and the software can’t validate the certificate. To fix the “Selected boot image did not authenticate” error in UEFI, you need to first check if the error has given any reference to any software that you might have for encryption. If it has, then you need to disable the Encryption tool to resolve the problem. In addition, you could also try to disable Secure Boot or perform Startup Repair in case the disabling Encryption tool didn’t work. For more details, make sure to use each one of the options provided below as a reference.

Option 1 – Try to disable the Encryption tool

The first thing you can do to fix the “Selected boot image did not authenticate” error is to disable the Encryption tool. Many users reported that some encryption tools like the ESET Endpoint Encryption won’t let them boot into the computer if the system manufacturer does not include the correct certifications as a part of the UEFI BIOS. And since there is no way to bypass this, you have to disable Secure Boot in order for you to boot into your computer.

Option 2 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the error. To disable Secure Boot, here’s what you have to do:
  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 3 – Try to run the Automatic Repair Utility

If disabling Secure Boot did not fix the problem, you might also want to run the Automatic Repair utility in fixing the error. To do so, follow the steps below.
  • You can start by booting into the Advanced Recovery Mode.
  • After that, select Troubleshoot > Startup Repair.
  • Next, follow the on-screen instructions that appear on the screen and finish the Automatic Repair process.
  • Now check if the block is gone once the reboot is completed.
Read More
Show more/less details when copying/moving
When we initiate the copy or move files command we get a dialog that shows us the progress of the current operation, under that bar we can click on the little arrow to expand the bar into so-called more details view where we get more information like which file is being copied, more detailed graph, etc. Windows will remember the last option we had and next time when we start the same process it will open the last view. But what if we want to only have one view always open as default, even if we change it? Let's say that we always want to have a detailed view opened always as our default even if we switch to a minimal one? Well with some tweaks in the registry of Windows we can. Note that this guide will require changing things in the registry of Windows itself, it is always smart and recommended to make a safe backup of your registry, just in case.

FOR ALWAYS SHOW MORE DETAILS FOLLOW THIS GUIDE:

open notepad and paste the following code inside: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\OperationStatusManager] "EnthusiastMode"=dword:00000001 Go to File > Save as... and once the file save dialog opens choose at the bottom all files under file type. Save the file with extension .REG naming it whatever you want. Right-click on file and choose Merge, confirm with YES and you are done, now each time when you start copy or move operation details view will be open.

FOR ALWAYS SHOW FEWER DETAILS FOLLOW THIS GUIDE:

open notepad and paste the following code inside: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\OperationStatusManager] "EnthusiastMode"=dword:00000000 Go to File > Save as... and once the file save dialog opens choose at the bottom all files under file type. Save the file with extension .REG naming it whatever you want. Right-click on file and choose Merge, confirm with YES and you are done, now each time when you start copy or move operation minimal details view will be open.
Read More
A Quick Guide to Fixing the Entry.Dll Error

Entry.dll Error - What is it?

Entry.Dll is a type of Dynamic Link Library file. This file consists of small programs that are called to load and run desired applications. Just like any other dll file, the entry.dll file is also a shared file. It supports and is compatible with multiple applications. You may experience entry.dll error message on your PC, when the Windows cannot properly load the entry.dll file.  This error most often occurs during PC startup, application startup or while trying to use a specific function in your program. The enrty.dll error message is often displayed in either of the following formats:
  • “Entry.dll not found.”
  • “The file Entry.dll is missing."
  • “Cannot register Entry.dll."
  • “Cannot find C:WindowsSystem32\Entry.dll."
  • “Cannot start YAPC: Europe. A required component is missing: Entry.dll. Please install YAPC: Europe again."
  • “Entry.dll Access Violation."

Solution

Restoro box imageError Causes

The entry.dll file error may occur due to multiple reasons including but not limited to:
  • Corrupt entry.dll registry entry
  • Entry Dll file is not registered properly
  • Open source hardware failure  for example  a bad hard drive
  • Virus or malware infection
No matter what the underlying reason may be, it is advisable to repair and resolve the dll file error on your PC to ensure the program is accessible without any inconvenience.

Further Information and Manual Repair

Here are different ways to fix and resolve the Entry.dll error on your PC:

1. Re-Register Entry.dll File

When you install software that uses the Entry.dll, the software automatically registers that file for you. However, in some cases the dill file may not register properly and as a result you may experience the error Entry.dll not registered. In such situations it is advisable to use ‘Microsoft Register Server’ built-in utility to re-register the entry.dll file. This utility can be accessible in Windows XP, Vista, 7 and 8 through the command prompt. To get started, here’s what you need to do:-
  • Go to the start menu and type command in the search box.
  • Now press Ctrl and Shift together and hit the Enter key.
  • After that you will be prompted with a permission dialog box; click yes to continue.
  • Now type the following command: regsvr32 /u Entry.dll. Press enter to un-register the file.
  • Type the following command: regsvr32 /i Entry.dll and press enter again. This will re-register the file.
  • Close the command prompt window and try accessing the desired program supported my entry.dll file. If the program is accessible and you don’t encounter the error message, this means the error is resolved.

2. Update Outdated and Corrupt Device Drivers

Another method to fix this error is to update the device drivers that are incompatible, corrupt or outdated. Download the latest versions of the corrupt drivers and re-install them on your PC.

3. Clean the Registry to Remove Invalid Entry Files

The entry.dll file error can be related to problems in the Windows registry. The registry gets damaged when it gets overloaded with too many unnecessary and obsolete files such as junk files, bad registry keys, invalid entries and cookies. These files not only take up great deal of disk space but also damage the registry, system and dll files. You can clean the registry manually but it is time consuming and needs technical expertise. However, to repair the error right away in seconds download Restoro. This is a powerful Registry Cleaner integrated with an intuitive algorithm that detects and removes all types of registry issues on your entire PC in no time. It wipes out the unnecessary files and invalid entries, repairs dll files including the entry.dll file and restores the registry.

4. Scan for Malware and Viruses

Another cause of the entry.dll error can be malware and viruses. These malicious programs can also corrupt dll files. It is important to remove all of them from your PC to resolve the issue. For this you need to scan your PC with an antivirus. If you download Restoro, you don’t need to download an antivirus program. This is because Restoro includes multiple utilities including an antivirus too. You can run it to scan and remove all types of malicious programs like malware, viruses, spyware and Trojans on your system. Restoro also features a system optimizer. This utility boosts your system’s speed significantly ensuring your PC performs at its optimum level. It is safe, user-friendly and can be installed on any Windows versions. It has easy navigations making it quite simple to use by all levels of users. It is bug free and efficient. In just a few clicks you can resolve practically all PC related issues. To resolve entry.dll error on your PC, click here to download Restoro today!
Read More
How to Fix Explorer.exe System call failed
One of the most critical processes in the Windows 10 operating system is the Explorer.exe. And there are times when you might encounter an error that says, “System call failed”. You can encounter this error when you try to launch File Explorer, and in such case when the File Explorer does not work, it could cause issues in accessing folders and files on your computer. This kind of error pops up when the explorer.exe system file has become corrupted or if there is some process that interferes with its smooth functioning. To fix this error, you can try to restart the explorer.exe process, run both the System File Checker scan and DISM tool. You could also put your computer in a Clean Boot State or uninstall any programs you’ve installed recently. For more details, follow each one of the given suggestions below.

Option 1 – Try to restart the Explorer.exe process

The first thing you can do is try to restart the Explorer.exe process. To do so, refer to these steps:
  • First, right-click on the Taskbar and select the Task Manager.
  • Next, expand the Task Manager window to see all the active processes.
  • From there, look for the Windows Explorer process, right-click on it and select Restart.
  • After that, check if the error is now fixed.

Option 2 – Run System File Checker scan

If restarting the explorer.exe process didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in this command: sfc /SCANFILE=c:windowsexplorer.exe
Note: If you are using a 64-bit Windows operating system, enter the “sfc /SCANFILE=C:WindowsSysWow64explorer.exe” command instead.
  • Wait until the process is completed and then restart your computer.

Option 3 – Run the DISM tool

You might also want to run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the “System call failed” error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 4 – Try running the Check Disk utility

  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk c: /f /r
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 5 – Put your computer in a Clean Boot State

As pointed out, there are some instances that some conflicting programs installed in your computer might be the one that triggers the “System call failed” error to appear when you try to open File Explorer. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer has restarted in a Clean Boot State, perform your scan again and see if it now works, and then start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 6 – Try to uninstall the programs you’ve installed recently

In case you don’t know, freeware software packages aren’t always free as some of them could contain malicious software that can cause serious damage to your computer. Thus, if you have installed a program recently prior to getting the “System call failed” error, then you have to uninstall that program.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “appwiz.cpl” in the field and tap Enter to open the Programs and Features in Control Panel.
  • Next, arrange the list of installed programs in the order of the installation date.
  • After that, look for the problematic program and right-click on it, and then select Uninstall.
  • Once the process is done, restart your computer and see if the error is fixed.
Read More
Android malware spies while posing as a Update
New malware with extensive spyware capabilities steals data from infected Android devices and is designed to automatically trigger whenever new info is read to be exfiltrated. The spyware can only be installed as a 'System Update' app available via third-party Android app stores as it was never available on Google's Play Store. This drastically limits the number of devices it can infect, given that most experienced users will most likely avoid installing it in the first place. The malware also lacks a method to infect other Android devices on its own, adding to its limited spreading capabilities. However, when it comes to stealing your data, this remote access trojan (RAT) can collect and exfiltrate an extensive array of information to its command-and-control server. Zimperium researchers who spotted it observed it while "stealing data, messages, images and taking control of Android phones."

What happens when malicious software is installed

"Once in control, hackers can record audio and phone calls, take photos, review browser history, access WhatsApp messages, and more," they added. Zimperium said its extensive range of data theft capabilities includes:
  • Stealing instant messenger messages;
  • Stealing instant messenger database files (if the root is available);
  • Inspecting the default browser's bookmarks and searches;
  • Inspecting the bookmark and search history from Google Chrome, Mozilla Firefox, and Samsung Internet Browser;
  • Searching for files with specific extensions (including .pdf, .doc, .docx, and .xls, .xlsx);
  • Inspecting the clipboard data;
  • Inspecting the content of the notifications;
  • Recording audio;
  • Recording phone calls;
  • Periodically take pictures (either through the front or back cameras);
  • Listing of the installed applications;
  • Stealing images and videos;
  • Monitoring the GPS location;
  • Stealing SMS messages;
  • Stealing phone contacts;
  • Stealing call logs;
  • Exfiltrating device information (e.g., installed applications, device name, storage stats).

How does it work?

Once installed on an Android device, the malware will send several pieces of info to its Firebase command-and-control (C2) server, including storage stats, the internet connection type, and the presence of various apps such as WhatsApp. The spyware harvests data directly if it has root access or will use Accessibility Services after tricking the victims into enabling the feature on the compromised device. It will also scan the external storage for any stored or cached data, harvest it, and deliver it to the C2 servers when the user connects to a Wi-Fi network. Unlike other malware designed to steal data, this one will get triggered using Android's contentObserver and Broadcast receivers only when some conditions are met, like the addition of a new contact, new text messages, or new apps being installed. "Commands received through the Firebase messaging service initiate actions such as recording of audio from the microphone and exfiltration of data such as SMS messages," Zimperium said. "The Firebase communication is only used to issue the commands, and a dedicated C&C server is used to collect the stolen data by using a POST request."

Camouflage

The malware will also display fake "Searching for the update.." system update notifications when it receives new commands from its masters to camouflage its malicious activity. The spyware also conceals its presence on infected Android devices by hiding the icon from the drawer/menu. To further evade detection, it will only steal thumbnails of videos and images it finds, thus reducing the victims' bandwidth consumption to avoid drawing their attention to the background data exfiltration activity. Unlike other malware that harvests data in bulk, this one will also make sure that it exfiltrates only the most recent data, collecting location data created and photos taken within the last few minutes. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status