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Delete Downloaded, Failed and Pending Windows Updates in Windows 10

There are instances when instead of fixing problems the Windows Update brings you problems on your Windows 10 computer. You might even see some pending Windows Updates which for some reason, refuse to install no matter what you do. The good thing is you won’t have to deal with those failed and pending updates that are incompletely downloaded to your PC as you can actually delete them.

Follow the instructions prepared below to delete the failed and pending Windows Updates.

Step 1: The first thing you have to do is delete all the contents in the Temporary folder

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type in “%temp%” in the field and hit Enter or click OK to open the Temporary folder.
  • From there, select all the folders and files within the Temporary folder and then delete them all.

Note: %temp% is one of the many environment variables in Windows that could open the designated folder by Windows as the Temporary folder which is usually located at C:\Users[username]AppDataLocalTemp.

Step 2: Next, remove the pending.xml file

  • Go to the C:\Windows WinSxS folder.
  • Once you’ve opened the folder, look for a file named “pending.xml” file and right-click on it and you can either rename it or delete it.
  • After that, the Windows Update should delete the pending tasks and build a fresh new update.

Step 3: Delete all the contents of the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net stop bits

  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, got to the C:\Windows\Software\Distribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv

net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Step 4: Try resetting the catroot2 folder

You can also try resetting the catroort2 folder as it is known to fix tons of Windows Update issues. Both the Catroot and catroot2 are Windows operating system folders that are required for the Windows update process.  So when you run the Windows Update, the catroort2 folders stores the signatures of the Windows Update package and helps it in the installation. It makes use of the “%windir%System32catroot2edb.log” file in the updating process. Afterward, the updates are stored in the SoftwareDistribution folder which is used then by the Automatic Updates in order to execute the updating process. Keep in mind that you must not rename or delete the Catroot folder. Although the Catroot2 folder is recreated automatically by Windows, the Catroot folder isn’t.

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DisplayLink in Windows 10 is not working
This post will guide you in what to do if the DisplayLink in Windows 10 is not working. There are several users who reported that their DisplayLink device has stopped working with the Windows 20 Anniversary or the Creators update all of a sudden. According to users, this issue occurs right after they finish installing a big Windows Update like the Anniversary Update or the Creators Update or right when the DisplayLink driver is updated using Windows Update. DisplayLink is a graphics transport technology that allows users to connect to any computer that supports USB or Wi-Fi. Aside from that, it is also an excellent universal docking solution to any platform which makes it a great solution for enabling multiple displays. Thus, it can be quite annoying when DisplayLink suddenly stops working. There really is no actual error message when it happens. The only telltale sign is that all the devices that use the DisplayLink technology will also stop functioning. There could be tons of reasons why DisplayLink stopped working. It could be due to an incompatible driver, or the DisplayLink driver itself is corrupted or is connected to a USB 2.0 port. In addition, the problem could also be due to the Nvidia Share (ShadowPlay) that conflicts with DisplayLink or that the Universal Serial Bus is broken. To resolve the issue, refer to the following options laid out below.

Option 1 – Run the Hardware and Devices troubleshooter

As you know, Windows comes with a built-in tool that you can use to troubleshoot the problem with DisplayLink. You can find it in Settings > Update & Security > Troubleshoot. For further instructions, follow these steps:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 2 – Try to uninstall DisplayLink and reconnect the docking station

If the Hardware and Device troubleshooter is of no help, you can try uninstalling DisplayLink and reconnecting the docking station. To do so, follow these steps:
  • Disconnect the docking station or any other device that uses DisplayLink.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cpl” and hit Enter to open Programs and Features.
  • From there, look for DisplayLink, right-click on it and click Uninstall.
  • After that, follow the next on-screen instructions that appear on your screen to completely remove DisplayLink from your computer.
  • Once you’ve uninstalled DisplayLink, click this link to download and install DisplayLink again.
  • Now reconnect the docking station as well as other devices that use DisplayLink and follow the next on-screen instructions to reinstall the required drivers in your computer.
  • Restart your computer and then check if DisplayLink is now working fine or not.

Option 3 – Try using a USB 3.0 port

If you are experiencing this issue with DisplayLink with a monitor that you’re trying to connect using DisplayLink, then you have to make sure that you are using a USB 3.0 port. Based on some reports, there are certain monitors that will not work with DisplayLink while connected to a USB 2.0 port since they have insufficient power to run the monitor. Like pointed out earlier, the problem with DisplayLink might have something to do with the Nvidia ShadowPlay. This streaming feature was often reported to crash the DisplayLink monitors which is why you might want to try disabling it for a while to check if it’s really true. Once you’ve disabled Nvidia ShadowPlay, restart your computer and check if your DisplayLink monitor now works.

Option 5 – Reinstall the Universal Serial Bus controller

You can also reinstall the Universal Serial Bus controller to fix DisplayLink since a malfunctioning USB port can sometimes cause issues with DisplayLink.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the Universal Serial Bus controllers and expand its drop-down menu.
  • Next, right-click on every Host Controller and then click on Uninstall Device.
  • After uninstalling every entry, restart your computer to force your system to reinstall the drivers you’ve just uninstalled.
  • Once your computer has rebooted, wait until the drivers are reinstalled and then try opening DisplayLink again.

Option 5 – Reinstall the Universal Serial Bus controller

You can also try to perform a System Restore as it can also help you fix DisplayLink. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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Fix False Notifications in Action Center
There is a central location in Windows 10 that allows users to view all the notifications from its Action Center. Aside from viewing notifications, users can also manage them and take necessary actions in just one single place. Notifications in Windows 10 look similar to a message icon but can be at variance in function. However, recently, a number of users reported that even though they receive notifications about new actions but when opening them, they see nothing. In other words, the notification is false, and to fix this, read on as this post will provide you a couple of workarounds. The Windows 10 Notifications and Action Center notification messages might show a mismatch. For instance, Windows 10 may say that you have some notifications but when you open Action Center, you find it empty and there are actually no notifications there. Take the case of the following screenshot, the Windows 10 Notification says that there are 6 new notifications available for viewing but the Action Center says otherwise. Before you troubleshoot the problem, you might want to run System Restore especially if you’ve made some changes in your computer prior to this issue which might have messed with the Windows 10 Notifications and Action Center. To perform System Restore, refer to these steps:
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If the problem wasn’t fixed and you’re still getting false notifications, you might want to troubleshoot the problem further using the options given below.

Option 1 – via Windows PowerShell

  • In the Start search, type “PowerShell” in the field and hit Enter to pull up the Windows PowerShell window.
  • Next, copy and paste this command and hit Enter to execute it: Get-AppxPackage | % { Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppxManifest.xml” -verbose }
  • After that, reboot your computer and check if the false notifications are now gone.

Option 2 – Try renaming the Usrclass.dat file

DAT errors like the ones that are associated with the Usrclass.dat file, most likely occur during computer startup, program startup, or while you try to use a specific function in your program. Even so, it can easily be fixed. How? Refer to the given steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type %localappdata%MicrosoftWindows and hit Enter to get to the location of the UsrClass.dat file.
  • After that, look for a file named UsrClass.dat and once you’ve found it, right-click on it and select the Rename option.
  • Now rename the file to UsrClass.old.dat and then restart your computer and see if the problem is now fixed or not.
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What to do if Windows Media Player is not playing the Music Playlist in Windows 10
Many users would probably agree that the Windows Media Player, in most cases, is a lot better than the Groove. Although it is understandable why the Groove Music app was created, it may be time for Microsoft to bring its focus back on Windows Media Player. Even more, so that some users are experiencing an issue where they were not able to play their playlist in the Windows Media Player on their Windows 10 PCs. One particular user claimed that when he removed his music from the C drive and transferred them to the C drive for some reason he didn’t state. Right after he did that, any attempts to play songs in the Windows Media Player just don’t seem to work. Transferring music to a different location shouldn’t cause any issue but for some unknown reason, it did. According to security experts, the reason why the Windows Media Player didn’t play the playlist is that it still believes that the songs are still located in the C drive when they’re really not. So the question here is, how can you get the Windows Media Player to recognize the exact and correct location of the songs? Worry not, for this post will show you how exactly you can do that. Carefully follow each one of the instructions given below to fix the Windows Media Player issue.

Option 1 – Try running the WMP Troubleshooters

In case there are any issues with the Windows Media Player, you can always count on the WMP Troubleshooters to fix the problem for you. These built-in troubleshooters, namely, Windows Media Player Library and Windows Media Player DVD Troubleshooters can help you fix the problem, so run them both and see if you can now play those songs or not.

Option 2 – Try rebuilding the Windows Media Player Database

If the first option didn’t work for you, you might have to rebuild the Windows Media Player database. You can do this by following the steps below.
  • Tap the Win + R keys at the same time to open the Run dialog box.
  • After that, copy and paste this command in the field: %userprofile%Local SettingsApplication DataMicrosoftMedia Player
  • Once you’ve pasted the command, hit Enter then you will see a new File Explorer which is the folder for the Media Player. You will have to delete every item in this folder, except for the folders. Meaning to say, you must only delete the individual contents inside but not the folders.
  • Now launch the Windows Media Player again and watch as it rebuilds the music library automatically.
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How to Fix Unable to contact your DHCP Server
If your IP address expires, you will most likely experience interruptions when browsing the web. In such cases, you have to release and renew the IP address by executing the following commands:
  • ipconfig /release
  • ipconfig /renew
So if you are trying to renew the IP address of your Windows 10 computer using the commands given above but you encounter an error message instead that says, “Unable to contact your DHCP Server”, then you’ve come to the right place as this post will guide you in fixing this error. This kind of error indicates that the NIC can’t communicate with the DHCP server which is why it’s not able to release new IP addresses. It could be due to many reasons. To fix this error, you can try to roll back, update or reinstall the Network Adapter drivers. You could also run the built-in Network Adapter troubleshooter, as well as start or restart the DHCP client service.

Option 1 – Try to rollback your Network driver

If you have updated the driver software as of late and you suddenly got this error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
  • Then select each one of them and double click to open a new mini window.
  • After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
  • Now restart your computer to successfully apply the changes made.

Option 2 – Try to update the Network drivers

If rolling back to the previous version of the Network adapter drivers didn’t help, then you need to update them instead. To do so, here’s what you have to do:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 3 – Run the Network Adapter troubleshooter

Running the built-in Network Adapter troubleshooter can also help in fixing the “Unable to contact your DHCP Server” error. To run the Network Adapter Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 4 – Try disabling the IPv6 in the Network Center

  • Tap the Win + X key combination and click on Network Connections.
  • This will open the Settings app on a specific page. Now on the right-side panel, click on the Network and Sharing Center link.
  • After that, it will open the Control Panel and from there, click on the network that your computer is connected to and then click on Properties.
  • Next, uncheck the entry that says, “Internet Protocol Version 6 (TCP/IPv6)” in the list that populates.
  • Now click on OK and close all other windows.
  • Restart your computer and see if the error is now fixed.

Option 5 – Start or restart the DHCP client service

If the DHCP client service is either inactive or stopped, you can try to start or restart it to resolve the error. You can do this via the Services Manager.
  • Tap the Win + R keys to open the Run utility.
  • Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
  • After that, look for the DHCP client service from the list of services displayed.
  • Once you found it, right-click on it and select the Start or Restart option.
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Hide game activity and set privacy on Steam
Steam is a game store behemoth that offers more titles than any other game store online, take that along with the fact that steam was one of the first online dedicated stores for games and you can guess that many people have a steam account, buy and play games on it. It is a platform where you can meet new people in games and add them as friends on steam so you can spend some time together. But happens if you want to have friends on Steam but you would like to hide your game activity? Or even if you want to go fully private on Steam so no one can find you so you can play whatever you want without paying and judging eyes? Luckily Valve appreciates your privacy and offers ways to do exactly this. Keep on reading on how to set up your privacy settings in Steam.

Hiding Steam game activity

  • Launch Steam on your PC.
  • Go to the top bar of Steam and click on your name.
  • Select Profile from the context menu.
  • Click on the Edit Profile button present at the right section of the window.
  • Next, click on the My Privacy Settings button.
  • Now, the Privacy Settings page will be opened.
  • Scroll down and go to the My Profile section.
  • Open the drop-down list given next to the Game Details and select the Private option.
  • Now, check if this process is working or not. For this, right-click anywhere on the blank space in the Steam screen > choose the Copy Page URL option.
  • Then, open a browser and paste the copied page URL in the address bar and check whether your Steam game activity is hidden or not.

Making profile private

  • Launch Steam > click on your name > select Profile from the menu list.
  • Click on the Edit Profile > My Privacy Settings button.
  • Go to the My Profile and open the dropdown menu.
  • Click on the Private option.
  • Now, the changes will be saved automatically.
If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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Easy Remove PCPerformer From Windows

PC Performer is a registry cleaner made by PerformerSoft. The purpose of this program is to remove redundant items from the Windows registry. Registry cleaners remove broken links, missing references within the Windows registry. PC performer is designed to automatically optimize your registry and clean it up.

PC Performer adds registry entries for the current user that allow it to run automatically each time the system is rebooted. It adds a scheduled task to Windows Task Scheduler in order to run at various times. The software connects to the internet, therefore it creates a Windows Firewall exception that allows it to connect without interference. Multiple anti-virus programs detected this software as Malware, it typically comes bundled with other software or is distributed through a pay-per-install bundle.

About Potentially Unwanted Applications

People have encountered it – you download and install a piece of free software application, you then see some unwanted applications on your computer or discover a strange toolbar has been added to your browser. You didn’t install them, so how did they turn up? These unwanted programs, technically known as Potentially Unwanted Programs (PUPs), often come bundled along with other software and install themselves on user’s PC without their knowledge. They perhaps might not look like viruses to some individuals, but they can produce major annoyances and bring about serious trouble for users. The idea of PUP was coined to define this downloadable crapware as something other than malicious software. Much like malware, PUPs create problems when downloaded and placed on your computer, but what makes a PUP different is that you provide consent to download it – the fact is vastly different – the software installation bundle actually tricks you into agreeing to the installation. Still, there isn’t any doubt that PUPs are still bad news for computer users as they can be incredibly damaging to your computer in lots of ways.

What do PUPs look like?

The unwanted software programs after installation display loads of annoying pop-up adverts, create fake alerts, and quite often it even pushes the user to buy the software. Likewise, the majority of free software applications these days come with quite a few unwanted add-ons; in most cases a web browser toolbar or browser modification such as a homepage hijacker. Not only they needlessly use up space on your screen, but toolbars can also manipulate search engine results, watch your browsing activities, decrease your web browser’s performance, and decelerate your net connection to a crawl. PUPs employ aggressive distribution techniques to get in your computer. Some might include information gathering program code that could collect and send your private information back to third parties. Due to this unwanted program, your application may freeze, your security protections may get disabled that might leave the computer susceptible, your system may get ruined, and the list goes on and on.

Tips on how to prevent ‘crapware’

• Read cautiously before agreeing to the license agreement as it may have a clause about PUPs. • Usually, when setting up a program you will get two options, ‘Standard Installation (recommended)’ and ‘Custom Installation’. Don’t select ‘Standard’ as PUPs could be installed that way! • Use good anti-malware software. Try Safebytes Anti-Malware which will find PUPs and handle them as malware by flagging them for removal. • Be alert when you install freeware, open-source software, or shareware. Avoid downloading browser extensions and programs you are not familiar with. • Only download applications from the original providers’ sites. Avoid download portals as they use their own download manager to pack additional programs with the initial download.

What you can do if Virus Stops You From Downloading Or Installing Anything?

Malware could potentially cause several kinds of damage to computer systems, networks, and data. Certain malware goes to great lengths to stop you from installing anything on your PC, especially antivirus applications. If you’re reading this right now, you have perhaps recognized that a malware infection is a reason for your blocked web traffic. So what to do if you need to install an antivirus program like Safebytes? There are a few actions you can take to get around this problem.

Eliminate malware in Safe Mode

If the virus is set to load automatically when Microsoft Windows starts, getting into Safe Mode could very well block the attempt. Since just the bare minimum programs and services start-up in safe mode, there are hardly any reasons for issues to happen. The following are the steps you should follow to remove malware in Safemode. 1) At power on/start-up, hit the F8 key in 1-second intervals. This will bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking using arrow keys and hit ENTER. 3) Once you get into this mode, you should have an internet connection again. Now, obtain the malware removal application you need by using the browser. To install the software, follow the directions in the installation wizard. 4) After installation, do a complete scan and let the software delete the threats it detects.

Switch to an alternate browser

Web-based viruses can be environment-specific, targeting a particular web browser or attacking particular versions of the browser. The best solution to overcome this issue is to opt for a browser that is well known for its security features. Firefox contains built-in Phishing and Malware Protection to keep you safe online.

Install and run anti-virus from a USB drive

To successfully eliminate the malware, you will need to approach the issue of installing an anti-virus program on the infected PC from a different angle. Adopt these measures to employ a USB flash drive to fix your corrupted computer. 1) Use another virus-free computer to download Safebytes Anti-Malware. 2) Insert the pen drive into the clean computer. 3) Double-click the Setup icon of the antivirus program to run the Installation Wizard. 4) When asked, choose the location of the pen drive as the place where you would like to put the software files. Follow the on-screen instructions to complete the installation process. 5) Now, insert the pen drive into the infected computer. 6) Double-click the EXE file to open the Safebytes program right from the flash drive. 7) Click “Scan Now” to run a scan on the infected computer for malware.

Highlights of SafeBytes Anti-Malware

Do you want to install the best anti-malware software program for your computer system? There are various applications in the market that comes in paid and free versions for Microsoft Windows systems. A few of them are great and some are scamware applications that pretend as legit anti-malware software waiting around to wreak havoc on your computer. While looking for anti-malware software, select one which gives dependable, efficient, and full protection against all known computer viruses and malware. On the list of recommended software is SafeBytes Anti-Malware. SafeBytes carries a really good track record of top-quality service, and clients are happy with it. SafeBytes anti-malware is a highly effective and easy-to-use protection tool that is suitable for users of all levels of computer literacy. With its cutting-edge technology, this application will let you remove multiples types of malware which include viruses, worms, PUPs, trojans, ransomware, adware, and browser hijackers. SafeBytes anti-malware provides an array of advanced features which sets it apart from all others. Listed here are a few of the great ones: Anti-Malware Protection: Built on a highly acclaimed anti-virus engine, this malware removal tool is able to detect and remove many obstinate malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other typical anti-virus programs will miss. Real-time Active Protection: SafeBytes offers an entirely hands-free real-time protection that is set to check, prevent and remove all threats at its first encounter. It’ll check your PC for suspicious activity continuously and shields your PC from unauthorized access. Faster Scan: SafeBytes’s virus scan engine is one of the quickest and most efficient in the industry. Its targeted scanning seriously increases the catch rate for malware that is embedded in various computer files. Safe Browsing: Safebytes assigns all sites a unique safety ranking that helps you to have an idea of whether the webpage you’re going to visit is safe to view or known to be a phishing site. Low CPU Usage: SafeBytes is renowned for its minimal influence on processing power and great detection rate of countless threats. It runs silently and efficiently in the background so you’re free to use your computer at full power all the time. 24/7 Customer Support: SafeBytes provides 24/7 technical support, automatic maintenance, and software upgrades for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove PCPerformer without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by PCPerformer

Files: File at LOCALAPPDATAPCPerformerSetupPCPerformerSetup.exe. File at PROGRAMFILESPC PerformerPCPerformer.exe. File at PROGRAMFILESPC PerformerPSCheckUp.exe. File at PROGRAMFILESPC PerformerRegistryDefrag.exe. File at WINDIRTasksPC Performer Daily Check.job. File at WINDIRTasksPC Performer Scheduled Scan.job. Registry: Key PC Performer at HKEY_CURRENT_USERSoftwarePerformerSoft. Key PC Performer at HKEY_LOCAL_MACHINESOFTWAREPerformerSoft. Key PCPerformer_is1 at HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionUninstall.
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Fix Windows 11 Black Screen Error
A black screen error inside Windows 11 is a typical screen turning to solid black without any error message. This can be very annoying since it can randomly appear out of nowhere and it will appear while you are using the computer. Worry not, this is not a serious error and we have several solutions for it, so please keep reading and try them as presented in order.

Black screenRestart graphic driver

This is the first thing to check if the issue is due to software or driver malfunctioning, there is a shortcut for rebooting graphic driver inside Windows 11. Press WINDOWS + CTRL + SHIFT + B to reboot the graphic driver and see if this fixes the issue. A beep sound should be heard during this process and the screen should turn back to normal.

Check connections

Sometimes the screen can go black due to a faulty connection or cable. If you have it at your hand try a different cable or slightly and gently nudge the existing one to see will screen flicker. If you are on a laptop try gently moving the lid from back to front and pay attention to the screen. If screen flickers or picture returns with this method, cable or connector needs to be replaced.

Clean your computer

The black screen can be because the computer is overheating. If this is the case either fan inside is not working properly or there is a lot of dirt and dust that needs to be removed so airflow can be established again for proper cooling. We have an article on errortools.com on how to properly clean your PC but if you are not technical enough maybe the best solution would be to call someone who is or to take the PC to service for cleaning.

Change The Projection Settings

Press WINDOWS + P to open projection settings, check to see if PC is set to PC screen only. If any other option is selected change it to PC screen only since this can cause random black screen issues.

Uninstall latest updates

If this problem has started to manifest itself during the latest update, go to setting and roll back from the latest update to fix this issue.

Scan system for malware

The black screen can also be caused by various viruses and malware. IF you have anti-virus software, run a full system scan to check it for malware. If you do not have one, download a free one and run a system scan, we recommend Bitdefender.
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A Guide to Fixing 0x80042109 Error Code

0x80042109 - What is it?

0x80042109 is a Microsoft Outlook error. The 0x80042109 error code occurs mostly while sending emails. The error message is often displayed in the following format:

“Sending reported error (0×80042109): Outlook cannot connect to your outgoing (SMTP) e-mail server.”

Solution

Restoro box imageError Causes

It is not easy to narrow down the cause for the error code 0x80042109. This error can occur due to many reasons. This includes:
  • Corrupt emails and PST files
  • Incorrect Outlook account settings
  • Unavailability of the mail server
  • Incomplete Outlook installation
  • Spyware or viral infection

Further Information and Manual Repair

To resolve the 0x80042109 error code on your PC, here are some easy and effective DIY solutions you can try:

Method 1 - Check Mail Settings

Check your mail settings to see if your outgoing server SMTP is selected or not. If it is not, then it could be the reason for the issue. To check mail settings and select the option, here’s what you need to do:
  1. Click Tools, select Account Settings, and then POP 3 account and click change.
  2. Now check your name field and email address.
  3. Check the incoming and outgoing mail server fields and make sure that it is correct.
  4. Now click on the outgoing server and make sure that the option ‘My Outgoing Server (SMTP) requires Authentication is selected.
  5. After that, click Advanced and tick the option that says ‘This server requires an encrypted connection (SSL).
  6. Now click OK to confirm settings.

Method 2 - Reinstall Outlook on your PC

The error may also occur due to incorrect Outlook installation. Therefore reinstall it on your PC. To do this first you will have to uninstall the software and then re-install it. Once the software is reinstalled try sending the email again. If it is sent successfully, then this means the error is related to incomplete installation. However, if the error still persists then it is advisable to restore the points by going to the System Restore option and choosing the option ‘Restore My Computer to an Earlier Time’ point. This will revert the changes.

Method 3 - Try Disabling Firewall

If you have firewall program installed on your PC, then try disabling it and then send an email through your Outlook account.

Method 4 - Scan for Viruses

Another way to resolve the error code is to scan for viruses. Viral infection and spyware and also affect your Outlook account and activities. However, installing an antivirus on your PC may slow down its performance as such programs are notorious for doing that. Therefore, it is advisable to download Restoro. Restoro is a next generation and a highly advanced PC Fixer embedded with powerful and multiple utilities including an antivirus and a system optimizer. Its intuitive algorithm enables it to scan your entire PC and remove all kinds of malicious software affecting your system including malware, adware, spyware, viruses and Trojans. The system optimizer utility works simultaneously and ensures your PC performs at its optimum speed. It is safe, bug-free, and efficient. It has a user-friendly interface which makes it simple and very easy to operate. You can download it on all Windows versions. Click here to download Restoro to resolve error 0x80042109 today!
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Fixing Windows 10 stuck at “Preparing Security Options”
There are cases when your Windows 10 PC can encounter an issue where it gets stuck and will display a message that says, “Preparing Security Options”. If this is happening to your Windows 10 PC, you won’t be able to use your keyboard or even mouse and your screen will only be stuck on the screen as mentioned above. As your computer is still stuck, you will be left with no choice but to shut it down and restart it. Tap the F11 key as soon as your PC powers on. This will take you to the Advanced Startup options where you can carry out some steps. If it still didn’t work, you have to boot your Windows 10 PC into Safe Mode and then try out the troubleshooting options below.

Option 1 – Try using System Restore

You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Uninstall the Windows Updates you’ve installed recently

The issue could be caused by Windows Updates so you need to check if it’s indeed the case. The best way you can do so is via Safe Mode.
  • Boot your PC into Safe Mode and then tap the Win + I keys to open Settings.
  • After that, click on Update and Security and then select Windows Update from the left side menu column.
  • Next, select the “View installed update history” option on the right-side column and click on Uninstall Updates which will open a window that will show the list of all the installed updates on your PC.
  • From there, select the update you want to uninstall and click the Uninstall button located in the lower right corner of the window.

Option 3 – Try disabling the Fast Startup

  • Boot your PC into Safe Mode.
  • Then tap the Win + R keys to open the Run dialog box.
  • Next, type in “control” to open Control Panel.
  • After that, select Hardware and Sound and click on Power Options.
  • Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
  • Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
  • Now restart your PC and check if the problem’s fixed.

Option 4 – Try running both the SFC scan and CHKDSK utility

You can do both SFC and CHKDSK using Safe Mode and Advanced Startup options. For Advanced Startup options, click on the Command Prompt option and proceed with the steps. And if you have booted your computer into Safe Mode, follow these steps:
  • Tap the Win + X keys or right-click on the Start button and click Command Prompt (admin).
  • After that, type in this command and tap Enter to run the System File Checker or SFC – “Sfc /scannow”.
  • Alternatively, you can use this command instead if the previous command didn’t work – “sfc /scannow /offbootdir=c: /offwindir=c:windows”.
  • Wait until the SFC scan is done with the process and then restart your PC.
  • Next, run the CHKDSK utility and once it’s done checking your disk for errors and then reboot your PC to save the changes made.

Option 5 – Try resetting Windows 10

You can reset your Windows 10 PC using either the Advanced Startup Options or by booting into Safe Mode.
  • Tap the Win + I keys and go to Update and Security > Recovery.
  • Then click on Get Started under the Reset this PC section.
  • After that, follow the on-screen instructions with how you want to reset your PC and what files and settings you want to revert.
  • Then it will reset your PC by reinstalling it

Option 6 – Try to rename the SoftwareDistribution folder

In this option, the Command Prompt is supposed to be like the one in option 4. You can use both ways there to open the Command Prompt.
  • Open an elevated Command Prompt as admin and type in the commands below and tap Enter right after you typed in each one of them
  • net stop wuauserv
  • net stop bits
  • rename c:windowsSoftwareDistribution SoftwareDistribution.bak
  • net start wuauserv
  • net start bits
Note: You can also rename the SoftwareDistribution folder to “SoftwareDistribution.bak” or “SoftwareDistribution.old” after you boot your PC into Safe Mode.

Option 7 – Try rebuilding BCD

Rebuilding the BCD can help you in fixing the stuck Windows 10.
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • Next, select Command Prompt and type in the commands below one by one, and tap Enter right after you do so.
  • exe /FixMbr
  • exe /FixBoot
    • exe /RebuildBcd

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Your computer is running low on resources
Signing in to a computer that runs a Windows 10 version OS is usually fast and straightforward. However, there are instances when signing in takes too long especially if there are a lot of programs in the Startup. So if many things are loading as soon as you log into your computer, it will slow down the sign-in process. Aside from programs in Startup, it is also possible that there are too many users that are logged in to the account. In such a case, you will most likely encounter an error that says, “Your computer is running low on resources, so no new users can sign in. Please use an account that has already been signed in”. If you’ve encountered such an error when you try to log into your computer, read on as this post will be guiding you on how you can fix it. Each time a user signs in to Windows 10, it will allocate resources in order to work smoothly. But, in many cases, the system is running low on resources which is why this error pops up and blocks a sign-in of a new user. To fix it, you can try to log out the existing users, or perform a Cold Boot, as well as run both the DISM tool and System File Checker scan.

Option 1 - Try to logout existing users

The first thing you can do is to log out the existing users. If you have a shared Windows 10 computer, you have to check if someone hasn’t logged out. It could be that some background task or there is an existing program that is still running under that account. So you have to make sure to ask the same user to log out in case there is some unsaved work. On the other hand, if that user is not around, then you reboot the computer right away.

Option 2 - Try Performing a Cold Boot

You could also try to perform a Cold Boot to fix the problem. A Cold Boot is a process that makes sure that the Windows 10 Kernel shuts down properly and releases all the resources held by any account. To perform a Cold Boot, just press and hold the physical power button on your CPU until it goes off. After that, boot your computer regularly and see if you can now log into your account without any error.

Option 3 - Try to run a System File Checker scan

System File Checker is a built-in command utility in Windows that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the error when you log into your computer. To run the SFC command, follow the steps given below.
  • Boot your computer into the Advanced Recovery mode and from there open Command Prompt.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Now restart your computer and see if the problem is fixed or not.

Option 4 - run the dism tool

You might also want to run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the “Your computer is running low on resources, so no new users can sign in” error. To repair these corrupted system files, you can run the DISM commands:
  • Go to the Advanced Recovery mode and select Command Prompt.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.
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