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How to fix random Computer crashes

Computer crashes are one of the most annoying things that can happen to users. It often loses your data and work, you must spend extra time if you were in the middle of something and can even break Windows itself.

Computer without crashes working fineBefore we move to the article I just want to say that technically there are no random crashes, there is always a reason why the system hangs up, why you received blue screen, annoying restarts out of nowhere and many more PC crashes. In this article, we will explore many possible reasons why something may occur and offer you straight forward solution on how to escape the situation and prevent it from happening again.

Without further delay, let's begin:

  1. Check switch connectors and power outlets

    Yes, sometimes the most basic approach provides the best results, check to see if your power outlet is stable and providing you with constant voltage, if not, maybe you want to invest in a UPS system so you do not face random shutdowns and restarts during work, also while you are at it, check to see if that reset and power switch are connected properly and that they are not dirty or loose.

  2. Clean your PC and check connectors

    Dirt can cause many issues with computers, from overheating to shutdowns to blue screens and memory dumps, check to see if your computer is clean enough and that all connectors are connected tight into their respective sockets.

  3. Check the temperature of your CPU

    CPU overheating can cause so-called random freezes and blue screens, the computer might shut down or restart also without any visible reason. Check to see if your fan on the CPU is working properly and change the thermal paste if needed.

  4. Check the health of your hard drive

    If your hard drive is beginning to go down the path of dying out, many issues can come from this condition. There are many tools on the internet and in Windows itself to check if your hard drive is working properly.

  5. Run antivirus and firewall

    Random lock-ups or similar issues can also occur if by any chance you have some malware on your system, run protection software, and keep it updated to make sure the issue does not come from the computer being infected with malicious applications.

  6. Keep system clean

    Have a habit to clean regularly system files and registries, keep removing unnecessary files from your computer and regularly update your Windows and applications along with drivers.

  7. Run memory test

    Bad RAM bank can cause many issues during the work, check it out to be sure the problem is not RAM itself.

  8. Do not run applications that are too demanding for your system

    Some applications require stronger hardware, and some require the latest hardware, if your computer is a little outdated, running a demanding application can cause issues like freezing, restarts, etc.

  9. Remove applications you do not use

    This does not seem like anything important but if you are not using a specific application just remove it from the system, why? Sometimes an application has some ties to certain services and if it is outdated can cause issues for newer ones.

  10. Stop installing everything you find on the internet

    Yes, that extension for chrome looks cool, yes, that fancy new player seems sick but if it is from an unverified source and from the unknown publisher without any reviews maybe you are better off with it. You can never tell what you might be placing into your system from the internet.

And that's it, 10 reasons and solutions on what to do on random computer freezes, crashes, etc.

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How to Fix PFN_LIST_CORRUPT Error on Windows
If you suddenly encounter PFN_LIST_CORRUPT Blue Screen of Death error while using your computer then it means that the Page Frame Number or PFN list is corrupted. Page Frame Number is an indexing number used by the hard drive to find out the location of every single file on the physical disk. This kind of Blue Screen error is usually caused by a driver that’s passing a bad memory descriptor list and it can either be temporary or permanent. And so to fix this particular BSOD error, read on as this post contains a couple of suggestions that could help. Keep in mind that when you get a Blue Screen error like PFN_LIST_CORRUPT, the power connection to your PC must not be interrupted and so if you are using a laptop, it’s best if you connect it to a power source. On the other hand, if creating a dump from 0% to 100% takes up more than 5-10 minutes, then you have to force shut down your computer by pressing and holding the Power Key for 10 seconds or at least until the CPU lights turn off. After you do that, proceed to the troubleshooting tips prepared below.

Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like PFN_LIST_CORRUPT. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 2 – Run a System File Checker scan

You can also try to run a System File Checker or SFC scan in order to scan your computer for corrupted files that might be the cause behind the PFN_LIST_CORRUPT error. Once it finds any corrupted system files, it will automatically fix them. To run System File Checker, here’s what you have to do:
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer after the scan is completed.

Option 3 – Check for any hard disk errors

  • On your desktop, right-click on the “This PC” or computer icon and then select Manage to open the Disk Management. Here you get to check your drive’s health.
  • Next, click on Disk Management on the left side panel.
  • From there, check the state of your drives. If it shows that all your partitions are healthy then it means all is good and that the problem may have something to do with some physical issues with your hard drive.
You might also want to run the CHKDSK utility to help you fix any issues with your hard disk. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 4 – Update the Device drivers

Updating the Device drivers can also help you fix the PFN_LIST_CORRUPT Blue Screen error. To do so, follow the steps below.
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver and select “Update Driver Software”.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC and then check if the Blue Screen error is now fixed or not.

Option 5 – Disable OneDrive

The PFN_LIST_CORRUPT error might also be caused by OneDrive. Thus, you have to try disabling this program to resolve the problem.
  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • Once the Task Manager is open, click on More Details located at the bottom left portion of the window.
  • Then go to the Startup tab and select Microsoft OneDrive and then click Disable.
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How to Repair Windows 10 Error 8024001F

Error Code 8024001F – What is it?

During the Microsoft Windows 10 upgrade, certain users have experienced an issue with error code 8024001F. Users should note that this error is also known as Windows Update 8024001F and 0x8024001F. This error code is relatively common and is usually caused by a faulty internet connection. Thanks to this common reasoning, the error is generally fixed easily, and users are able to restart their Microsoft Windows 10 upgrade. Common symptoms include:
  • A dialog box appears with the Error Code 8024001F when attempting to upgrade to Microsoft Windows 10.
  • Your current version of Windows is unable to recognize the need for an update to Microsoft Windows 10.

Solution

Restoro box imageError Causes

With only three issues causing error code 8024001F, it is relatively easy to determine your particular issue and then follow the steps below to rectify the situation.
  • Your computer is not connected to the internet.
  • The Windows firewall is interfering with the Microsoft Windows 10 update.
  • Your third-party antivirus and firewall software is interfering with the Microsoft Windows 10 update.
  • Your system is infected with the Conficker worm, which is preventing the Microsoft Windows 10 update from processing correctly.
Microsoft Support asks that you contact them directly for further assistance if you are able to rule out these three reasons for error code 8024001F.

Further Information and Manual Repair

Error code 8024001F is easily corrected using one of the following methods. Each of these methods should be convenient and comfortable for a basic computer user at home. If at any time you are unsure or feel you need more assistance, Microsoft Support asks that you contact them directly for more guided support.

Method 1- Access the Troubleshooter

  1. Access the Windows Update Troubleshooter
  2. When the dialog box pops up, click OK.
  3. Click NEXT on the following dialog box.
  4. Windows will then run the Troubleshooter, attempting to detect any known issues with your system.
  5. Depending upon the results you should be able to follow the on-screen prompts which will alleviate the update issue.

Method 2- Correct your internet connections

  1. Closeout of the error code 8024001F dialog box.
  2. Close the Microsoft Windows 10 updater.
  3. Attempt to access the internet through your normal browser.
  4. ** If you can successfully access the internet, then an internet connection is not the cause for this error code.
  5. If you are unable to access the internet verify that you are plugged into your network, both at the router/wall and at your computer jack.
  6. If you use a router, verify that all of the lights are on and active (showing an active internet connection).
  7. Establish an internet connection if possible. If you are unable to establish an internet connection, you may need to contact your internet provider.
  8. If you are able to reestablish an internet connection, then you should have no problem running your Microsoft Windows 10 update.

Method 3- Adjust the Windows Update settings

  1. Log into your current version of Windows as the Administrator (enter a password if prompted).
  2. Click the START button on your keyboard or screen.
  3. Search for the term “admin”, press ENTER
  4. Click the “administrative tools” option
  5. Select the “services” file, re-enter your password.
  6. Open the Windows Update file by right-clicking on the name.
  7. Choose the “properties” option
  8. Under the GENERAL tab, make sure that the “startup type:” is set to AUTOMATIC (DELAYED START)
  9. Under the “Service Status” header, click the START button.
  10. Click OK
  11. Restart the Microsoft Windows 10 update.

Method 4- Scan for the Conficker Worm

  1. Access the web address to be directed to the Microsoft Safety Scanner.
  2. Run this free scanner provided by Microsoft to verify if the Conficker Worm is your issue.
  3. If this worm is causing your error, Microsoft will walk you through the steps necessary to remove the worm.

Method 5- Firewall and Anti-Virus software

  1. If you are using the Windows firewall or a third-party anti-virus and firewall software, disable these programs.
  2. Run the Microsoft Windows 10 upgrade.
  3. After the upgrade is complete, turn your antivirus and firewall software back on.
Users should not have a problem employing the above methods. Start with the simplest solutions first, and then work your way to the more intricate methods. In some cases, depending on why this particular error code was caused, you may have to use a powerful automated tool to have it resolved.
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Make FLASH content available in your browser
FLASH icon Hello and welcome everyone, just a few years ago we had FLASH video content on the internet, we had FLASH games, full FLASH website experiences, and more, but then flash was shut down mostly due to security reasons meaning that in just a few months we have lost most of FLASH web content. However, there is still FLASH content on the internet even today, there are still FLASH videos and flash games, but we can not play any of that content since browsers do not support FLASH and you can not get the FLASH plugin for browsers. So what might be the solution for this situation?

Ruffle and FLASH emulation

Emulation of course. We will not be able to get the flash player working, well at least not the original and official one, but we can make flash content playable again inside our browsers. The first thing is first, we need to get an emulator package from the internet in order for this trick to work, one we will be using is RUFFLE. It is lightweight, it is free, it is open source and it is reliable, everything we need. Download RUFFLE from its official website here. For Chrome and Edge download the ZIP package, for Firefox, go to the Firefox section of the tutorial. There is also a desktop version of RUFFLE there so if you are keen on playing your flash content on your desktop computer you might well grab that as well, but for the sake of this tutorial where we are enabling flash in our browsers, we will not focus on that part since it is pretty straightforward. Now once you have downloaded the RUFFLE emulator, please extract it to the desired folder somewhere on your computer. Once it is extracted, start your browser of choice and follow instructions.

FOR CHROME:

  1. Navigate to: chrome://extensions/
  2. Turn ON developer mode in the top right corner
  3. Click on Load unpacked
  4. Navigate to the folder where you have extracted RUFFLE
chrome extensions

FOR EDGE:

  1. Navigate to: edge://extensions/
  2. Turn ON developer mode on the bottom left corner
  3. Navigate to the folder where you have extracted RUFFLE
  4. Turn RUFFLE ON
edge extensions

FOR FIREFOX:

  1. Go to the RUFFLE download page, we can not use the zip package we were using for Chrome and Edge
  2. Right-click on the Firefox download link
  3. Save link by clicking on Save link as...
  4. Navigate to about: debugging
  5. Click on this Firefox
  6. Click Load Temporary Add-on
  7. Select the .xpi that you have downloaded

BONUS:

If you want to enable FLASH content live on your website use:  <script src="path_to_ruffle/ruffle.js"></script>
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Fix GWXUX has stopped working in Windows
If your Windows 10 computer is downloading or installing updates but suddenly an error pops up saying, “GWXUX has stopped working”, read on as this post will show you what you can do to resolve the problem. GWXUX is a process responsible for downloading and installing Windows updates and is installed on your computer via Windows Updates. That particular update is known as “KB3035583”. Through this process, the “Get Windows 10” pop-ups are installed and initiated by Microsoft. This process is also capable of checking the compatibility of your PC to run Windows 10 as well as preparing it for installation. However, this process might also result in excessive usage of Disk and sometimes, CPU. So in this post, you will be guided on how you can fix the issue with the GWXUX. Follow the instructions given below carefully.

Option 1 – Disable GWXUX in the Task Scheduler

You will have to disable the gwxux.exe process to run from the Task Scheduler. Thus, you need to follow the steps below to do so.
  • Open the Cortana Search box and then type “task scheduler” in the field.
  • Then click on Task Scheduler from the related search results that appear to open it.
  • After opening the Task Scheduler, navigate to Microsoft > Windows > Setup > gwx on the left panel from the Task Scheduler Library.
  • Once you select the GWX folder, you will see two tasks that are listed under that folder. Select both of these tasks and permanently disable them.
  • Restart your computer to apply the changes made and check if the issue is now fixed or not.

Option 2 – Uninstall the KB3035583 Windows Update

  • To uninstall the KB3035583 Windows Update, you need to go to Control Panel, and for you to do that, type “control panel” in the Cortana Search box.
  • After that, click on Control Panel from the related search results given.
  • Once Control Panel is pulled up, search for “View Installed Updates” in the search field from the top right part of the window.
  • Next, click on a link labeled, “View Installed Updates” under the Programs and Features menu.
  • After clicking the link, you will see the list of all the installed updates in your computer from the Windows Updates.
  • Now look for an update named “KB3035583” and select it.
  • You should notice the Uninstall button located at the top portion of the sub-menu ribbon as you can see on the snippet below. Click on that button to uninstall the KB3035583 Windows Update.
  • After uninstalling the update, make sure to restart your computer to apply the changes made.

Option 3 – Try using the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the error 0x80200056. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
After running the System File Checker, restart your computer and check if the error with the GWXUX.exe file is now fixed or not.
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Fix Chassis Intruded…Fatal Error…System Halted
When you encounter an error message that says, Chassis Intruded…Fatal Error…System Halted on your monitor then it indicates that the Chassis or the cabinet that holds the CPU, GPU, motherboard, and many more is open. It is a security feature offered by OEMs wherein a connector that is found in the motherboard can detect if the chassis component has been replaced or removed. There are a few OEMs that offer onboard speaker or PC chassis speaker which goes off in this kind of situation. Obviously, the problem has something to do with the hardware and in most cases, you have to put the jumper back on the motherboard with the pin-labeled chassis signal and ground. There are times when some OEMs offer a simple switch that is armed automatically when you properly close the chassis. Thus, you need to check if this switch has something to do with the error. If there is no switch or if it doesn’t resolve the issue, although you may be able to get into Windows with a warm boot, the normal Windows boot won’t really work unless you fix the problem. It is rather false positive and has something to do with the RTC RAM state or the BIOS. You might need to completely disable the Chassis intrusion feature to fix the error. Refer to the suggestions given below to try and fix the “Chassis Intruded, Fatal Error … System Halted” error.

Option 1 – Try to clear CMOS

You can easily clear CMOS by shorting two pins which can be found side by side on the motherboard. Keep in mind that it may vary from OEM to OEM although the basics are still the same to clear CMOS. In addition, you might also have to download the manual from the OEM’s website so that you’ll know its exact location.

Option 2 – Try booting into the BIOS

You can also try booting into the BIOS. All you have to do is tap either the DEL or F2 keys to get there. Note that everything will be set back to their default setting after you reset the CMOS.

Option 3 – Try disabling Chassis intrusion

In this option, you have to look for the Chassis intrusion feature in your BIOS. It might be located under security. From there, disable it and check if the problem’s fixed.

Option 4 – Try to reconfigure the BIOS

Once you have disabled the Chassis feature, you need to reconfigure the BIOS the way you expect it to be or to what it was before the reset.
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Ordinal not found, dynamic link library Error
If you encounter an error message saying, “The ordinal xxx could not be located in the dynamic link library C:/Program Files (x86)/Microsoft VS Code Insiderscode – insiders.exe“ and you see a reference of a missing DLL file, then this indicates that the software is trying to locate the related DLL file, however, it is missing, hence the error. The error mentioned “Ordinal” which refers to the order of a number mathematically, e.g. 1st, 2nd, etc. And in this error message, the ordinal is referring to an Xth file of an XX.DLL file which is missing which is why you’re getting this kind of error. When you get this particular error, it means that your computer is missing the Microsoft Visual C++ Redistributable program. As per the error message, XXX is a number that in turn is the Ordinal. There is also another common error related to Ordinal which says, “The ordinal 12404 could not be located in the dynamic link library mfc90u.dl”. The error message could be referring to any DLL in the message. And since all these DLL files are part of the package, the error changes quite a bit as the Visual Studio looks for that DLL file. To fix this error, here are some suggestions that might be of help.

Option 1 – Try installing Microsoft Visual C++ Redistributable

As pointed out earlier, the error pops up when the Microsoft Visual C++ Redistributable program is missing on your computer. Thus, you need to download it from the official website of Microsoft. Once you’ve downloaded the Microsoft Visual C++ Feature Pack Redistributable Package, install it and then check if the error is now fixed.

Option 2 – Try to install OpenSSL

If you encounter the same error message but it points out that the LIBEAY32.DLL file is missing, then you have to install OpenSSL. In such a case, you will see the following error message:
“Ordinal not found. The Ordinal [Xxxx] could not be located in the Dynamic Link Library Libeay32.dll.”
 Make sure that when you install OpenSSL, you do it into the Windows system directory since the Libeay32.dll file is related to security.

Option 3 – Try to check Windows Updates

There are instances when Microsoft rolls out the framework and related updates via Windows Updates. It could be that an update related to DLL is still pending which is why you need to check Windows Updates. To do so, go to Settings > Update and Security and from there check if there is any pending update. If there is, you need to install that update and then restart your computer if needed.
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Fix 0x800F0825 update error in Windows 10
Windows updates have become a regular occurrence in our digital lives. They are frequent and have become quite necessary. Most of the time they bring us quality content like fixed security, resolved bugs, and even new features but from time to time update itself can be not downloaded properly or it can have some issues when installing. Windows Update Error 0x800F0825 is one of these update errors that will be reported seemingly after applying the update. Altho annoying error it is nothing system breaking and can be easily resolved. Hello and welcome everyone, today we will provide you with solutions on how to resolve error 0x800F0825 when trying to complete a Windows update.

Run Windows troubleshooter

Built-in Windows troubleshooter can help a lot in resolving these issues and we will try it as a first solution because of its simplicity and ease of use.
  • Click on START
  • Click on settings Windows 10 Start menu with marked settings icon
  • Navigate to Update & Security > Troubleshoot > Additional Troubleshooter > Windows Update
  • Click on Run the troubleshooter
  • Follow onscreen instructions and let the troubleshooter try to solve the issue

Clear contents of SoftwareDistribution & Catroot2 folders

Altho SoftwareDistribution and Catroot2 folders are essential for the update process it can happen that badly downloaded updates or similar corruption can be stored there and thus producing this error.
  • Open file explorer and locate these two folders, go inside and delete content inside them
  • Try updating again to see if corruption inside folders was the issue.

Update manually

If the previous two solutions have not produced a result and the error is still present then go to the official Microsoft Update Catalog and download the update manually The catalog is here. Search for updates from the Windows Update Catalog In the Search box, type your search terms. You can carry out a full-text search, using a keyword, KB article, MSRC bulletin, driver manufacturer, driver model, driver version, product, and a classification. Select the appropriate version of Windows. Search or click on Advanced Search if you want to refine your search. A list will be displayed. Select the updates that you want to download. Click Add for each selection to add it to the download basket.
  • Download the updates. You may be asked to install an Active-X download control to be able to download files from this site
  • Double-click on the downloaded updates to install them
Administrators can download updates from the Microsoft Download Center or the Windows Update Catalog to deploy to multiple computers If you are running Windows Server Update Services (WSUS) 3.0, System Center Essentials (SCE), or System Center Configuration Manager (SCCM) you can import updates directly into these applications. Security updates, critical updates, service packs, update rollups, definition updates, and critical drivers can be configured to synchronize with your server automatically. You can still import these updates into your application by using Microsoft Update Catalog; however, depending on how you configure WSUS, SCE, and SCCM, you may not need to import the updates.

Disable system protection

In some rare cases, antivirus or firewall could interfere with both downloads and execution of certain files. If each previous solution failed disable temporarily your security software and try executing the update again.
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Domain Users Sign in using Biometrics
The use of Biometrics is supported by Windows 10. Aside from that, it also supports PIN, password, picture password on all computers and if your computer has the proper hardware, Windows 10 also supports facial scanning, iris scanning, and even fingerprint scanning. You can see all these exciting features inside Settings > Accounts > Sign In Options. On the other hand, you can’t really expect to make use of all the above-mentioned features since it depends if the hardware is available to support them. One of the most interesting features is the use of Biometrics which is really useful in workplaces and so this post will show you how you can enable or disable the Domain Users Sign In on Windows 10 using Biometrics via Registry Editor or Group Policy Editor. But before you go on, you need to create a System Restore Point first since the modifications you’re about to do might affect the functioning of your computer. So in case something went wrong, you can always undo the changes you’ve made.

Option 1 – via Registry Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to the following registry path:
HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftBiometricsCredential Provider
  • From there, right-click on the right-side panel and click on New > DWORD (32-bit) Value.
  • And then set the name of the newly created DWORD as “Domain Accounts”.
  • Afterward, click on “Domain Accounts” and set its value to “1”. This will allow the domain users to sign in to Windows 10 using Biometrics. While the value of 0 will disable the domain users sign in to Windows 10 using Biometrics.
  • Exit the Registry Editor and restart your computer for the changes to take effect.

Option 2 – via Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • After that, navigate to the following setting:
Computer Configuration > Administrative Templates > Windows Components > Biometrics
  • Then double click on the following entries located on the right-side panel and set the radio button to Enabled on all of them.
    • Allow the use of Biometrics.
    • Allow users to log on using Biometrics.
    • Allow domain users to log on using biometrics.
  • Now exit the Group Policy Editor and restart your computer to apply the changes made properly.
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Steam Deck's docking station delayed

The docking station was promised upon release of the Deck but it was pushed back and now the official statement is that it is delayed again.

Steam deck docking station

Valve said in an announcement on June 1:

“Due to parts shortages and COVID closures at our manufacturing facilities, the official Steam Deck Docking Station is delayed. We’re working on improving the situation and will share more info when we have it.”

Valve

The docking station was presented at the same time as Deck itself and the whole idea was to make Steam Deck work like a laptop docking station. It has ports for USB devices, displays, and network connections that became functional the moment Deck is placed on it. Docking supports a mouse, keyboard, and external display making it an almost full PC station if needed.

Valve confirmed that its official dock station will not improve performance so while you wait for its release you can use another docking station with a USB Type-C connector.

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USB Security key is not working on Windows
As you know, the USB security keys are a secure medium to validate a lot of components in a computer. They can be used to log in to Windows 10. Now with the advancement of APIs, you can authenticate across the website as well using the same key. However, there are times when it may not work and it could be caused by several factors. It could be due to corrupted or incompatible drivers or it could also be due to compromised integrity of the key, and many more. So if you happen to encounter an issue with the USB security key on your Windows 10 computer, then there are several potential fixes you can try. You can try toggling the Internet Options settings or reinstall the respective USB drivers. You could also try changing the PIN of the security key or disable the antivirus program on your computer or troubleshoot the web browser. Refer to the potential fixes provided below to fix the problem.

Option 1 – Try to toggle the settings of the Internet Options

  • In the Windows Search box, search for Internet Options to open it.
  • Next, go to the Security tab and drag the security slider to the lowest possible security for all the given zones.
  • After that, click on OK to save the changes made and close the Internet Options.
Note that this option is only a temporary measure as it can make your computer vulnerable. Make sure to press the Reset all zones to default level button.

Option 2 – Try to update or reinstall the respective drivers

If updating the drivers of the device did not fix the problem with the USB security key, you can try to update or reinstall the Universal Serial Bus Controller drivers instead of using the Device Manager. Refer to the following steps:
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 3 – Try to change the PIN of the security key

If the first two options didn’t work, you can try changing the PIN of the security key. There are instances when the PIN for the security key might have been corrupted. Thus, resetting it can help you resolve the problem.

Option 4 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block the proper functioning of the USB security key. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 5 – Try to troubleshoot the web browser

Troubleshooting your web browser can also help you fix the USB security key problem. You can do that by checking if your web browser supports the security key and you can do that by checking on the official website of your browser. You can also try to update your web browser to its latest version but if it didn’t help, you can try to reinstall it or switch to another web browser.
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