Computer crashes are one of the most annoying things that can happen to users. It often loses your data and work, you must spend extra time if you were in the middle of something and can even break Windows itself.
Before we move to the article I just want to say that technically there are no random crashes, there is always a reason why the system hangs up, why you received blue screen, annoying restarts out of nowhere and many more PC crashes. In this article, we will explore many possible reasons why something may occur and offer you straight forward solution on how to escape the situation and prevent it from happening again.
Without further delay, let's begin:
Check switch connectors and power outlets
Yes, sometimes the most basic approach provides the best results, check to see if your power outlet is stable and providing you with constant voltage, if not, maybe you want to invest in a UPS system so you do not face random shutdowns and restarts during work, also while you are at it, check to see if that reset and power switch are connected properly and that they are not dirty or loose.
Clean your PC and check connectors
Dirt can cause many issues with computers, from overheating to shutdowns to blue screens and memory dumps, check to see if your computer is clean enough and that all connectors are connected tight into their respective sockets.
Check the temperature of your CPU
CPU overheating can cause so-called random freezes and blue screens, the computer might shut down or restart also without any visible reason. Check to see if your fan on the CPU is working properly and change the thermal paste if needed.
Check the health of your hard drive
If your hard drive is beginning to go down the path of dying out, many issues can come from this condition. There are many tools on the internet and in Windows itself to check if your hard drive is working properly.
Run antivirus and firewall
Random lock-ups or similar issues can also occur if by any chance you have some malware on your system, run protection software, and keep it updated to make sure the issue does not come from the computer being infected with malicious applications.
Keep system clean
Have a habit to clean regularly system files and registries, keep removing unnecessary files from your computer and regularly update your Windows and applications along with drivers.
Run memory test
Bad RAM bank can cause many issues during the work, check it out to be sure the problem is not RAM itself.
Do not run applications that are too demanding for your system
Some applications require stronger hardware, and some require the latest hardware, if your computer is a little outdated, running a demanding application can cause issues like freezing, restarts, etc.
Remove applications you do not use
This does not seem like anything important but if you are not using a specific application just remove it from the system, why? Sometimes an application has some ties to certain services and if it is outdated can cause issues for newer ones.
Stop installing everything you find on the internet
Yes, that extension for chrome looks cool, yes, that fancy new player seems sick but if it is from an unverified source and from the unknown publisher without any reviews maybe you are better off with it. You can never tell what you might be placing into your system from the internet.
And that's it, 10 reasons and solutions on what to do on random computer freezes, crashes, etc.
There are instances when you might encounter an error that says, “Something went wrong, We couldn’t start your program” when you open any Office program. This could be due to an issue with the Office file and any Office app you open throws the same error message. This applies to Office 2019/2016, Office 365 Home, Office for Business as well as Business editions. In this post, you will be guided in what you can do to resolve this error.
There are several potential fixes for this error, you might only have to restart your computer or you may have to repair Office from Apps and Features or you could also uninstall and install it back again. For more details, follow each one of the provided options below.
Option 1 – Restart your computer
You might be unable to launch any Office app due to some background process that got stuck or there might be some glitch in the system. Thus, the first thing you can do to resolve the error is simply restarting your computer. Once you’ve restarted your computer, open the Office app again or you could also try to sign in back with your Microsoft account that’s connected to Office. If you’re not quite sure which account you were using, you can follow these steps:
Open any Office app.
Then click on File and look for your name located in the top-right portion.
Now click on it. This will display the email or Microsoft account that’s related to Office.
Option 2 – Try repairing Office from Apps and Features
Since Windows 10 offers some repair features that could replace some of the core files with the original files, you can take advantage of such a feature to fix the “Something went wrong, We couldn’t start your program” error when opening any Office app.
Open Windows settings and click the Apps and Features option.
Next, scroll down until you see the Microsoft Office installation option. Select it and click on Modify.
This will open a window and from there, select Quick Repair or Online Repair and click on the Repair button.
Note: When you choose to repair, you might be given two options which depend on how Microsoft Office was installed. For instance, it was installed via Web Installer or Offline Installer (MSI-based). In Web Installer, select Online Repair > Repair when you’re prompted on how you would like to repair Office. While in MSI-based, you have to select Repair under “Change your installation” and then click on Continue. The repair process makes sure that the app data remains untouched.
Option 3 – Try to uninstall and reinstall Office
If neither of the two given options above worked, then you might want to uninstall Office and reinstall it. All you have to do is download the Microsoft Office Uninstall tool from the official site of Microsoft and run it. This will remove any incomplete Office installation as well as unwanted files. It will also get rid of all the Office apps and settings on your computer.
If you suddenly encountered an error that says, “No Audio Output Device is installed” on your Windows 10 computer, worry not for this post will guide you on how exactly you can fix the problem. There are several possible reasons why this error pops up. It could be due to a recent Windows 10 update you’ve installed, or it could be due to a corrupted or outdated audio driver, and so on.
There are several potential solutions to this error. You can try running the built-in Audio Playing troubleshooter or update or uninstall the Audio driver. You could also try to update the Intel Smart Sound Technology Audio Control driver, as well as contact support for your laptop or computer. For more details, refer to each one of the provided options below.
Option 1 – Try to run the Playing Audio Troubleshooter
Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the “No Audio Output Device is installed” error. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10.
Run this troubleshooter and see if it can fix the issue or not.
Option 2 – Try to update the Audio driver
If the error has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
Expand the section of the Sound, video, and Game Controllers.
And then from the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
Then also click on the option, “Search automatically for updated driver software.
Restart your PC after the installation.
Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.
Option 3 – Try removing and reinstalling the sound card
If option 1 didn’t work, you can also try to remove and reinstall the sound card of your computer to fix the high-pitched sound coming from your computer’s speakers.
To get started, tap on the Windows key + R to pull up the Run box.
Next, type in “MSC” in the box to open the Device Manager.
After opening the Device Manager, go to the “Sound, video, and game controllers” option then right-click on the sound card.
Finally, click on Uninstall and tick the box with a label that says, “Delete the driver software for this device” and close the Device Manager.
Restart your computer and check if the problem’s fixed or not.
Note: After you restart your computer, the system should reinstall the speaker automatically. But if it does not reinstall, you can follow the aforementioned steps again to go to the Device Manager. From there, go back to “Sound, video, and Game Controllers” and right-click on the sound card. After that, enabling the sound card and restart your computer once more. That should fix the problem.
Option 4 – Try updating the Intel Smart Sound Technology Audio Control driver
If the three options given above didn’t fix the error, you might want to try updating the Intel Smart Sound Technology Audio Control driver. To do so, follow these steps:
Tap the Win + X keys and select the Device Manager option from the menu.
Next, scroll down and click on the System Devices option and select the “Intel Smart Sound Technology Audio Control” option.
Then right-click on it and select the “Update driver” option.
After a couple of seconds, the wizard will look for an available driver and will automatically update it.
Restart your computer and see if the error is now fixed.
A solid reason to switch to Mac from Windows PC is Mac OS. Based on Linux, offers more stability and better security than Windows but you will not be able to find a vast array of applications on it.
Even when Mac OS X (the first big one) was first introduced, it looked and felt like ages beyond Windows (Microsoft just recently made a slick and modern design with Windows 11). Under the hood, it turned out that the operating system itself is stable and incredibly fast & responsive. If you value stability and easiness of use, Mac OS is the Operating system for you.
Apple ecosystem
This one is easy, if you are already invested in apple devices like iPhone and iPad, having an apple computer is one step forward into the apple ecosystem and one more step into easy sharing of documents and data between devices.
Calendars, emails, photos, videos, documents, and many more can easily be shared and synched between devices with a single apple ID making workflows much easier than on other operating systems.
Development
Developers all around the world say that developing on Mac is much better and smoother than on PC, this has probably to do something with OS being based on Linux but whatever the case is, it is much smoother and it just feels better. Apple laptops are often the go-to choice of developers for a reason.
Also if you are in the development business for applications and services aimed at iPhone or iPod then there is no really another way than to be into the apple ecosystem and own apple hardware.
Professional software
A lot of professional-grade software exists for both the Windows platform and Mac OS but there is some software that exists exclusively for Apple hardware like Final Cut Pro or Logic Pro. Both applications are used by professionals and are industry-standard software.
Logic pro is used by industrial audio specialists all around the world and is used in professional studios. Final Cut Pro is also used worldwide by video editors and if you are specializing in any of these two fields Mac seems like a very reasonable platform since the software can not be found on Windows. These two are examples, there are other similar applications that are only available on Mac OS
Longevity
Apple hardware is made of high-quality materials and components and it is proven over time that it lasts longer than usual. There are iPhones out there that have 13 years and they are still working, G3 and G4 Macs that are still functional.
When buying Apple products they will outlive other ones if treated properly so in the end you could be saving money by purchasing them.
If you encounter the MUP_FILE_SYSTEM Blue Screen error with a value of 0c00000103, then it indicates that the multiple UNC provider or MUP has got an invalid of unexpected data. This can lead to the fact that the MUP cannot channel a remote file system request to a network redirector, the UNC, or Universal Naming Convention provider.
There are several ways you can fix the MUP_FILE_SYSTEM Blue Screen Error on your Windows 10 computer, you can try to check the hardware of your computer physically, update or rollback some device drivers, run the Driver Verifier Manager, remove any hardware you’ve installed recently or fix issues related to IRQ.
Use the given options below as reference to fix the MUP_FILE_SYSTEM Blue Screen Error.
Option 1 – Try to physically check the hardware
The first thing you can do is to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.
Option 2 – Try to rollback, update several device drivers
You can try to roll back, update or disable certain device drivers on your computer to resolve the MUP_FILE_SYSTEM Blue Screen error.
First, boot your computer into Safe Mode.
After that, tap the Win + R keys to launch Run.
Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
After that, a list of device drivers will be displayed. From there, look for the device drivers related to the Network Card, Chipset, Disk Drive, and the Graphics Drivers and any other driver related to MUP.sys and SwapBuffers.sys system files
After that, right-click on each entry of the device drivers and select the “Update Device” option from the menu.
Now follow the next on-screen instructions that appear and then restart your computer.
After restarting your computer, check if the Stop error is now fixed.
Option 3 – Configure the Driver Verifier Manager
The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the MUP_FILE_SYSTEM Blue Screen error you need to use the Driver Verifier Manager:
Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
After that, select the option “Create custom settings”.
Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
Next, select the option “Select driver names from a list” option.
Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
Then click on the Finish button.
Open Command Prompt as administrator and execute this command – verifier /querysettings
The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
Open the Command Prompt as admin again and run this command – verifier /reset
The command will reset the Driver Verifier. Once the process is done, restart your PC and check.
Option 4 – Try to disconnect or disable newly installed hardware
In this option, you will have to disable or remove the hardware you’ve just installed recently since external devices could be the one that’s causing the Blue Screen of Death error to appear. To do that, just disconnect any external device that’s connected to your computer physically and then check if it fixes the MUP_FILE_SYSTEM Blue Screen error.
Option 5 – Try fixing IRQ-related issues
The Stop error might have something to do with an issue related to IRQ. You can verify it by switching your PCI Cards around. Aside from that, you can also check if the IRQ2 is assigned to a COM Port that is unavailable at that time.
Option 6 – Run the Blue Screen Troubleshooter
The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like MUP_FILE_SYSTEM. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
Tap the Win + I keys to open the Settings panel.
Then go to Update & Security > Troubleshoot.
From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
Option 7 – Perform a System Restore
Performing System Restore might help you in fixing the Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
Tap the Win + R keys to open the Run dialog box.
After that, type in “sysdm.cpl” in the field and tap Enter.
Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
One of the preferred ways to upgrade Windows 10 is by creating a bootable USB drive. However, you might change your mind when you encounter an error during the Windows 10 Setup that says, “We can’t find a USB flash drive”. Worry not for this error can be fixed using some suggestions that will be provided in this post.
The funning thing about this error in Windows setup is that the computer says it’s not there when it’s clearly there. To fix this problem, you need to check if the USB device is accessible on your computer or you can also try a different USB device. In addition, you could check if there are any issues with both the USB 3.0 and USB 2.0 ports as it could be the reason why you’re getting the error or fix the bad sectors in the USB drive as well as see if the USB drive is set as the primary drive.
Option 1 – Try to check if the USB is accessible on your PC
The first thing you can do to resolve the problem is to check if you can access your USB device from your computer. All you have to do is open File Explorer and check if the USB device is listed there or not.
Option 2 – Try to connect a different USB device
The next thing you can do to fix the error is to try connecting a different USB device, specifically the one that has more significant storage space. You also have to make sure that it’s working on a different PC.
Option 3 – Fix any issues with the USB 3.0 and 2.0 ports
Although the USB 3.0 ports are compatible with the USB 2.0 ports, it does not necessarily mean that there wouldn’t be any problem when you use them which is why it’s best to fix any issues in them or better yet, use a compatible drive.
Option 4 – Try to fix the bad sectors in the USB drive via CHKDSK
When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. To use it, follow the steps below.
Tap the Win + S keys to open the Search box.
Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
After opening an elevated command prompt, copy and paste the following command and hit Enter:
Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.
Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
Wait until the process is completed and then restart your computer.
Option 5 – Try checking if the USB is set as the primary drive
You might also want to check if the USB drive is set as the primary drive because if it is, then it won’t appear on the list. It could also be that the USB drive has a primary disk in it. To undo it, you need to use the DISKPART utility.
In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
Next, execute the “diskpart” command to initiate the DISKPART utility.
After that, type the “list disk” command and tap Enter to display the list of disks on the computer. You have to take note of the drive number or letter of the concerned USB drive.
Once done, type the “select disk <X>” command where X is the drive letter or number and tap Enter.
Then execute the “list partition” command to see the list of all the partitions in your computer. It should be listed as 0, 1, or 2. 0 is the primary partition.
Now type the “select partition 0” command and tap Enter and then type “delete partition” to delete the selected partition.
You can do the same to the other partitions as well and when you’re done, execute the format command to turn the USB drive into a standard one.
Windows 11 has some cool animations including fading effects which make working in it feels nice and futuristic but the cost of this is that there is a slight delay to certain actions performed. If you want the snap fast feature in Windows 11 and do not care about this eye candy there is an easy way to turn animations off inside it.
First, open Windows Settings by pressing ⊞ Windows + I on your keyboard
Alternatively, click on Start, search for Settings, and then click its icon.
When Settings appears, look in the sidebar and select Accessibility.
In Accessibility settings, click on Visual Effects.
In Visual Effects, switch Animation Effects to Off.
That’s it, changes will be applied automatically, you can close settings and continue working inside Windows 11 without animations and fades.
You can always switch animations back On via settings if you change your mind.
Hello everyone and welcome to another great tutorial from errortools.com I hope everyone is feeling great and that you are prepared to boost the performance of your computer. This time we will speed up Windows startup time and overall performance by eliminating startup programs that we don't need and do not use.
Microsoft itself and some application developers tend to have some applications or some services always active and set to be loaded on Windows startup. If you want to change which of these applications are starting up with your Windows and change them, follow this easy guide and you will be speeding up your Windows in no time.
First thing is to open a task manager, fastest and most direct way of doing this is with a keyboard combination of CTRL + SHIFT + ESCWhen Task Manager opens, click on the startup tab on top.
Once you click on startup you will get a list of applications that are set to be started when Windows is booted.
You can now click on the application and then click on disable on the bottom button, the application status will update in task manager to disabled and it will not be booted anymore when Windows starts. In this same manner, you can enable back some applications if you changed your mind about them.
Please note that some applications are using some services and must have them running or they will not work properly. The best practice is to disable applications you are positive you will not use or use rarely so you do not want them to slow down Windows.
A lot of programs in Windows utilize the helper processes to ensure that they can get the job done as early as possible. And one of the programs that use these processes is Microsoft Edge. This built-in browser uses a process called the Edge Content process. The moment you start your computer, these system processes are loaded which makes the Edge browser load faster.
To be specific, these are the three processes that are related to Microsoft Edge:
MicrosoftEdge.exe
MicrosoftEdgeCP.exe
MicrosoftEdgeSH.exe
The process that ends with the “CP.exe” is the content process in Edge. However, when this process stopped working, this can affect the Edge browser. In such cases, when you check the Reliability Monitor, you will see that the state of the “Microsoft Edge Content Process” is “Stopped working” which keeps on appearing. To resolve this issue, you can try to clear the browsing data of Microsoft Edge or repair or reset it. You can also try re-registering Edge via Windows PowerShell as well as check your security programs that might be causing interference with the process.
Option 1 – Clear the browsing data of Microsoft Edge
Open Microsoft Edge.
Then click on the three horizontal dots to open the menu.
From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
Restart Edge.
Option 2 – Try to reset, repair or reinstall Edge via Settings
You can reset, repair or reinstall the Edge browser through Settings.
If none of it helped, you can try the following:
Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages
Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.
Tap Enter to proceed.
Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
Click on Apply and then OK to save the changes made.
After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
Restart your computer
Option 3 – Re-register Edge via Windows PowerShell
In the Start Menu, search “Windows PowerShell”.
Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername
After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
It is possible that a security program installed in your computer is the one that’s causing the problem which is why you have to check it. According to security experts, there are some security programs that could be detecting the Edge’s content process as suspicious, blocking or terminating it as a result. Thus, you need to modify your security program’s settings to fix the problem.
Updating your Windows 10 computer does not always go smoothly as there are some errors you can encounter along the way. One of these Windows Update errors is the error code of 0x80246008. This kind of error can occur during different phases of an update that’s being downloaded or installed and even when an update is being initialized.
If you narrow down the cause of this Windows Update error, you’ll most likely see that it is related to the deliverability of a file to a computer from the servers of Microsoft. In other words, the error might be due to conflicts from programs like Firewall as well as third party programs like Antivirus or it could also be due to corrupted disk image or system files or it could be that any of the supporting Windows Update components and services are not working properly. Whatever the cause may be, the potential fixes provided in this post can be applicable to Windows Updates as well as the Microsoft Store.
Refer to the suggestions provided below to resolve the Windows Update Error 0x80246008 but before you proceed, make sure that you create a System Restore point first.
Option 1 – Apply some tweak in the Windows Registry from Command Prompt
Tap the Win + X keys and select Command Prompt (Admin) to open Command Prompt with admin privileges.
Next, navigate to the root location of the bootable device inside the Command Prompt command line.
Once you’re in the root location, type the following command and tap Enter to execute it:
After that, close the Command Prompt command line and then tap the Win + R keys to open Run utility.
In the field, type “services.msc” and click OK or tap Enter to open the Windows Services Manager.
From there, look for the following services:
Windows Update – Manual (Triggered)
Background Intelligent Transfer Service – Manual
Now open their Properties and make sure that their Startup type is as mentioned above and that they are running. If they are not running, just click on the Start button.
Option 2 – Run the System File Checker Scan
If the registry tweak didn’t work, you can run a System File Checker scan instead. It is a built-in command-line utility that replaces bad and corrupted system files to good system files that might be the cause why you’re getting the error when you try updating your computer. To run the SFC command, follow the steps given below.
Tap Win + R to launch Run.
Type in cmd in the field and tap Enter.
After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
Windows Resource Protection did not find any integrity violations.
Windows Resource Protection found corrupt files and successfully repaired them.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Restart your computer.
Option 3 – Run the Windows Update Troubleshooter
If the System File Checker wasn’t able to resolve the Windows Update error, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including this one. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
Option 4 – Try to disable your antivirus program
Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.
Option 5 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder
The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.
Open the WinX Menu.
From there, open Command Prompt as admin.
Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauservnet start cryptSvcnet start bitsnet start msiserver
After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
Type each one of the following commands.
net start wuauservnet start cryptSvcnet start bitsnet start msiserver
After that, exit Command Prompt and restart your computer.
In case you don’t know, when you visit a website that uses HTTPS, it also offers an SSL certificate to the browser in order to verify the website’s identity. Although it may contain lots of things inside it, one of them is the URL of the website. So if the certificate does not match the URL to what you entered, you will most likely get the “Server’s certificate does not match, ERR CERT COMMON NAME INVALID” error which indicates that the connection is not private and the site may try to steal your data but worry not, as this post will guide you in resolving this issue.
To fix the ERR_CERT_COMMON_NAME_INVALID error, here are some suggestions that might help.
Option 1 – Check the website’s certificate
If you own the website where you’re getting the error, then you might have to check if the website’s certificate is installed properly and configured on the server as it could be the reason why you’re suddenly getting the error.
Option 2 – Check the Windows Host file
You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why you’re getting the ERR_CERT_COMMON_NAME_INVALID error. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.
Option 3 – Use the Google Public DNS
You might want to change your DNS to Google Public DNS as it could also help you in fixing the ERR_CERT_COMMON_NAME_INVALID error in Chrome. To do so, follow the steps below.
The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
Next, click on the “Change Adapter Settings” option.
After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
Right-click on your network connection and click on Properties.
Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.
Option 4 – Run the built-in Malware Scanner and Cleanup Tool in Chrome
In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser. In addition, this built-in tool in Chrome might also help in fixing the ERR_CERT_COMMON_NAME_INVALID error.
Option 5 – Reset Chrome
Resetting Chrome can also help you get rid of the error. Resetting Chrome means restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
Open Google Chrome, then tap the Alt + F keys.
After that, click on Settings.
Next, scroll down until you see the Advanced option, once you see it, click on it.
After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.