Fixing the No Audio Output Device is Installed

Installing a Windows 10 upgrade is definitely not an easy task since the process is not always smooth sailing and you could encounter some errors when doing so. This isn’t unusual since there are various software configurations and hardware configurations as well as services it depends on in order to properly work. So if any of them malfunctions or becomes corrupted, it will affect the process which will result in errors like the error code 0x80300002. When you encounter this kind of Windows Update error, you will see the following error message on your screen:

“We couldn’t install Windows in the location you choose. Please check your media drive. Here’s more info about what happened: 0x80300002”

You can encounter this kind of error if there is corruption in the partition table of the drive where the installation is in progress. In addition, corruption on the Media device could also cause this problem. So if you encounter this error when running Windows Setup, read on as this post will guide you in fixing it. There are several ways to resolve this issue. The first thing you can do is to verify the compatibility between the BIOS and the installation media. You could also try recreating all the partitions as well as recreating the bootable USB drive. For more detailed information, follow the given options below.

Option 1 – Check if the BIOS is compatible with the installation media

The first thing you can do to fix the error is to check if there are any compatibility issues between the BIOS and the installation media you’re using. This is actually one of the most likely reasons why you’re getting the error since this is a complicated point for the Windows installation process. If the installation media is based on GPT, then your BIOS must be based on UEFI. So if you have your bootable media with the MBR partitioning, you need to set your BIOS to Legacy.

• In the Windows Search box, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
• After that, execute this command: exe /convert /allowfullOS
• Now, wait until the process is completed since you can track its process on your screen.
• Once it’s done, go to Settings > Update & Security > Advanced Startup options and from there, click on Restart Now. This will restart your computer and give you advanced options.
• Next, select Troubleshoot > Advanced Options where you will see further options including System Restore, Startup Repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
• Now select the “Legacy” option. This will take you to the BIOS. Boot Mode is typically available under Boot > Boot Configuration. Once you’re there, set it to Legacy and then save the changes you’ve made. After that, your computer will restart.

Option 2 – Try recreating a new bootable drive

• Insert your USB drive into your PC.
• Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
• Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
• After that, you should see a new black and white window that would say, “DISKPART>”.
• Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
• Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
• Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
• Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
• A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
• Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick

Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.

• After that, type in this command and tap Enter after – active
• Finally, type this command and hit Enter to exit the utility – exit
• After you prepare the image for the operating system, save it to the root of your USB Storage device.

Option 3 – Try to recreate all the partitions

If none of the first two options given above worked, then you can try to recreate all the partitions instead. All you have to do is restart the Windows installation process and wait until you get to the part that says, “Where do you want to install Windows?”. From there, you will see options like delete, format, extend, create new partitions, and many more. Now you have to select the Delete all the partitions options and then use the “New” button to create new partitions. Just make sure that you have one primary partition at least where you can install Windows 10. After that, continue the installation of Windows on the new partition. Keep in mind that when you create a new partition, it also recreates the partition table configuration which means that the chances of getting an error are very unlikely.

If you got an Activation Error 0xC004F211 after having installed or upgraded your Windows 10 PC, then this indicates that some hardware in your computer has changed which’s causing the error to pop up. Windows might not be able to determine if the key is used on a new computer or if it’s still the same one if you have just removed or upgraded old hardware. But worry not for this post will guide you in fixing the Windows Activation Error 0xC004F211 on your Windows 10 computer. When you encounter this error, you will see the following error message on your screen:

“Cannot activate Windows 10. Try activating again later. If that doesn’t work, contact support. Error code: 0xC004F211.”

Note that although hardware changes cause this error, the minor ones don’t really cause any issues with activation, however, if you have made any significant hardware change such as replacing your motherboard, it will most likely cause the activation error. In such cases, the Windows Activation system will treat this as new hardware and you will need a new license for that. Even if your Windows 10 computer has a genuine key, it might still fail to get activated which results in the Windows Activation Error 0xC004F211. Thus, before you do other troubleshooting steps, you need to run the Windows 10 Activation Troubleshooter first. To do so, follow these steps:

• Go to Settings and then select Activation.
• After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

In addition, there is an exception offered by Microsoft – if you are connected to a Microsoft account prior to the hardware change, then you can most certainly use the same license key to reactivate Windows 10 again. Microsoft calls this an “Exception path” which should be fixed easily by the Windows Activation Troubleshooter as pointed out earlier. However, if the Windows Activation Troubleshooter isn’t able to resolve the error you can try purchasing a new license. In such rate case, even if you do have a Microsoft account available on your Windows 10 computer, and if Windows was never activated, this solution will not work. And if you haven’t connected your Microsoft account with your Windows 10 computer prior to the major hardware change, then your only option left is to purchase a new license. For you to do that here are some steps you can follow.

• To purchase a new Windows license, the first thing you have to do is click on the Start button > Settings > Update & Security.
• From there, go to Activation and select the “Go to Microsoft Store” option.
• After receiving your new license, you need to go back to Update & Security then go to Activation and select the “Change product key” option.
• Now update your Windows 10 computer using the new key and it should automatically activate your computer.
• Next, you have to create a Microsoft account or connect your existing local account to your online account.
• Once the system links the key and the account, you need not buy a new license in case something like this happens again.

Note: If you are an IT administrator, you need to keep in mind that there is a limit to the number of times you can reactivate Windows on your computer. Moreover, if you don’t see any option to reactivate the license, and it is a work computer, you need to contact your organization’s tech support.

Hacker group recently came up with claims that they have stolen data from 100 million T-Mobile customers. T-Mobile has responded with confirmation it has been compromised and that over 40 million records were stolen, among them are not just present customers, but anyone who has applied for T-Mobile service as well as past accounts.

What has been stolen?

Report from T-Mobile states that stolen records included first and last name, date of birth, social security number, driver’s license & ID information. The company said that it has “no indication that the data contained in the stolen files included any customer financial information, credit card information, debit or other payment information.” Not really a reassuring statement meaning that they really do not know, but even if the statement is true, already stolen information is as much if even not more damaging and devastating as payment information.

What T-Mobile is planning to do now?

It is stated that the hole used for the hack has been addressed and closed so no more data can be stolen. Considering people that had their personal information compromised, T-Mobile said it is planning to reach out to them and offer them two years of free identity protection through McAfee’s ID Theft Protection Service. Additionally, T-Mobile recommends postpaid customers change their PIN by going online into their T-Mobile account or calling T-Mobile customer service by dialing 611 on their phone. The company also recommends a feature called Account Takeover Protection that prevents unauthorized individuals from stealing a phone number and porting it out of T-Mobile. Finally, the company will publish a website “for one-stop information and solutions to help customers take steps to further protect themselves.”

Sometimes, some applications after they are installed will put their shortcut in the context menu (right-click on desktop) for easy access, most of the time these are some system tied applications like AMD and Nvidia control panels or archives like WinRAR or 7ZIP but it can happen even for some usual application to do this.

There are some applications that you use frequently and they could be worth putting in the context menu, if you want to avoid clutter on the desktop or in the taskbar this is the third place that you should consider placing shortcuts.

Doing this will require some playing and tweaking in the Windows registry editor so be careful when editing the registry since bad entries can lead to system crash or instability. Follow step-by-step instructions.

Adding apps to the context menu in the registry

Creating entry

Open the registry editor by searching Regedit and pressing enter than inside of the registry editor search for the next key:

HKEY_CLASSES_ROOT\Directory\Background\shell

Select shell and right-click on it, hover over New and in the submenu click on Key. In the next step, you need to name a key, this name will be the thing that will be shown in the context menu when you right-click on a desktop so type in the name that you would like or the name of the application that you wish to add to the menu.

If you wish you can even add a keyboard shortcut to launch this specific application. To do this select entry that you have created and edit the default value, inside the edit string in the Value data field type first & and after that key that you would like as a shortcut. Now after right click if you hit your shortcut key app will be launched right away.

Adding command

The next task is to create a command key that will actually hold the command to launch the application. Right-click on the entry that you have created, hover over New, and click on Key.

Next, you’ll need to create the command key that will actually hold the command used to launch the application. Right-click on the new Notepad key, and then choose New \ Key from the menu. Name this key 'command', all in lower case and without hyphens.

Now in order to finish setting the launcher, you need the full path of the file that you would like to run. Locate your file in file explorer or in another tool and copy its path by SHIFT + right-clicking on the file itself and choosing copy as path option.

Now click on the command key and double click on the default key on right to edit it, inside the field value data paste your path to executable. close and save the registry and you are done.

The touchscreen feature inside Windows 11 is a pretty good thing but sometimes can be very impractical. The screen can easily and constantly get dirty due to fingers touching it all the time and there are users that do not wish or want to have this feature at all. If you are one of the mentioned users and for any reason, you do not wish to have a touchscreen-enabled then sit back and relax, we have you covered in this tutorial on how to fully disable touchscreen inside Windows 11.

Turn off touchscreen via device manager

1. Click on the Windows Search icon in the taskbar
2. Type Device Manager
3. Click on Device Manager from the list of results
4. Inside locate Human Interface Devices and click on the right arrow
5. In the list, find HID-Compliant Touch Screen and select Disable Device
6. Click on Yes to confirm

Disable it via Windows Terminal

1. Right-click on the Windows icon in the taskbar
2. Click on Windows Terminal (admin)
3. Inside run this command: Get-PnpDevice | Where-Object {$_.FriendlyName -like '*touch screen*'} | Disable-PnpDevice -Confirm:$false

Conclusion

No matter which method you prefer, both of them will disable the touch screen inside Windows 11. Thank you for reading trough article and I hope to see you again. Take care.

What is the Error Code 652?

Error code 652 is a runtime error. It hampers you from accessing and running your program on your system. If not resolved, it can also lead to program corruption.

Solution

Error Causes

Runtime Error 652 can occur due to several causes. These include:

• Conflict of color depth within icons, the desktop, or a particular application in the Visual Basic environment.  This happens when the Image
• List control consists of more colors than the depth of what Windows can support.

Other causes include:

• Malicious software and malware attack
• Conflict with Terminate
• Invalid or corrupt registry

Further Information and Manual Repair

If you are not a computer programmer and don’t have any sound technical expertise, then you might think of hiring a professional to resolve the error on your PC. But this can be costly as you may have to pay hundreds of dollars to the technician. However, an alternative way to resolve the error code 652 is to download the Total System Care. This PC repair tool is integrated with an intuitive registry cleaner and a powerful anti-virus. It is safe, efficient, user-friendly, and available for free. Restoro is a multi-functional error tool and a one-stop solution to resolve practically all kinds of PC-related problems. By running this repair tool, you can fix runtime error code 652 on your system in seconds.

Restoro

What makes Restoro a hot favorite among PC users is that it is simple and easy to use. To operate this PC fixer, you don’t need to have the sound technical knowledge or be adept at computer programming. It can be used by all levels of PC users including beginners and intermediates. It has a neat and clean layout with simple instructions and navigation making it easy for users to resolve even the mightiest errors in just a few clicks.

Restoro features

Whether the underlying reason for the error code 652 is malicious software or registry corruption, Restoro takes care of all. Registry corruption occurs due to unnecessary files and data overload in the hard disk. This includes junk files, internet history, invalid registry entries, and bad registry keys. The registry cleaner embedded in Restoro intuitively detects and scans all registry issues. It wipes and clears the hard disk from all the unnecessary and obsolete files and thus cleans up your disk space. It repairs the corrupt registry and also boosts your PC’s performance. Thus it not only repairs the error code 652 but also resolves system slowdown issues by optimizing your system’s speed. With the help of its in-built anti-virus, it removes all the malicious software on your system that could be triggering the error code 652. Data security threats such as malicious software are detected and scanned and listed under the privacy error utility. It is compatible with all Windows versions including both the latest and old versions. You can run it to scan error code 652 on any Windows version you have installed on your computer.

Restoro for error Code 652

Furthermore, as mentioned above Error Code 652 is safe to use. It is bug-free and besides, it offers users outstanding data safety. It has a backup file feature that helps you save and create backup copies of all the data you have on your system. This is carried for safety purposes. It enables users to retrieve and recover data in case the data and files are lost during the repair thus sparing you from a big loss. The error code 652 may be critical but it can be resolved in seconds with Restoro. Here’s how:

1. To get started click here to download and install Restoro on your system
2. Once installed, run it to scan for errors. It will take only a few seconds to scan your entire PC.
3. Then simply create a backup and click on repair to resolve and resume your desired program.

For best results, it is advised to run Restoro on the computer often. This will help you detect PC errors and repair them timely. It will help you ensure proper PC maintenance, health, and performance.

What is Error 0x8007042c?

0x8007042c is a Windows Firewall error code. This error hampers your ability to turn on Windows Firewall on your PC. Firewall is a network security system. It establishes a barrier between a trusted, secure internal network and another network (the internet) that is assumed unsecure. Error 0x8007042c is displayed in the following format: “0x8007042c” error message when you try to start Windows Firewall

Solution

Error Causes

Error 0x8007042c may pop up on your computer screen because of many reasons. These include:

• Firewall service is disabled
• Malware infection
• Registry corruption

Further Information and Manual Repair

The good news is that this error code is easy to resolve. To repair, you don’t to be technically sound or hire a professional for the job. Try our DIY methods illustrated below to fix the problem by yourself in a few minutes.

Method 1 - Start Firewall Manually

This method allows you to start Windows Firewall service manually and then make sure that it starts automatically in the future. This can be done by following these steps, first, go to the start menu and then type services in the search box. Right-click services and then click RUN as Administrator. Now scroll down until you see Windows Firewall. Then double click on it. After that, click the startup type box and then click Automatic. If ‘Service Status’ is stopped, then click Start. Now click ‘Apply’ and then press OK. Scroll until you see ‘Base Filtering Engine’, double click it. If again the ‘Service Status’ is stopped, click start. Press Apply and then OK to activate changes. Now restart Windows, Firewall will be enabled.

Method 2 - Remove Malware

If the error cause is a malware infection, use the Microsoft Safety Scanner to remove malware immediately from your PC. Download it from Microsoft’s official website, install, accept terms and then run it to perform a quick scan. The Microsoft Safety Scanner will scan and remove all malware infecting your PC. Once this is done, click Start and then type Windows Firewall in the Search box. Click Windows Firewall and the navigation pane of Control Panel; Click Turn Windows Firewall on or off. Click Turn on Windows Firewall for each network location and then press OK to activate changes.

Method 3 - Repair the Registry

Sometimes the underlying cause can be registry corruption. In such a situation, download Restoro. It is a PC Repair Tool deployed with a registry cleaner. It scans and removes all the bad entries and files infecting your PC, cleans and repairs the registry in a few minutes. Click here to download Restoro.

If you encounter error 0x8024500C after a Windows Update or when you were trying to update Windows Store apps, read on as this post will guide you in fixing the problem. This kind of Windows Update error indicates that the Windows Update service has been blocked. Here are some suggestions you could check out to resolve the Windows Update error 0x8024500C on your Windows 10 computer.

Option 1 – Try checking the status of all the Windows Update Services

You need to check if all the Windows Update Services are up and running or not. To do so, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter to open Windows Services.
• From the list of Services, look for the following services that support Windows Update:
  • Background Intelligent Transfer Service (BITS)
  • Delivery Optimization
  • Windows Update
  • Windows Update Medic Service
• Once you’ve found them, check if they are running just fine or not. if not, you can right-click on each entry and click on Start.

Option 2 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update Error 0x8024500C. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try downloading and installing the Windows Updates manually

Error 0x8024500C might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 4 – Try checking the Registry settings

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to this registry path: HKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftWindowsWindowsUpdate
• Then double click on “DisableWindowsUpdateAccess” located at the right side of the panel and make sure that its value is set to “0”. If not, you have to change it to “0”.
• Now restart your computer and check if error 0x8024500C is now fixed or not

Option 5 – Disable the Proxy server

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again.

Option 7 – Perform a System Restore

Performing System Restore might help you in fixing the Windows Update error 0x8024500C. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

What is the error code 0x800ccc90?

The 0x800ccc90 is a common Outlook Express error. This error occurs when Outlook Express fails to connect to the mail server that handles incoming and outgoing emails.

The error is usually displayed as:

“There was a problem logging onto your mail server. Your User Name was rejected.”

Though this error does not pose any security threats to your PC if it is not fixed immediately, it may limit your ability to send and receive emails on your Outlook email address.

Error Causes

The error 0x800ccc90 is usually triggered by the following causes:

1. Authentication problem- This happens when your account details are not authenticated by the server. In this case, you will see a pop up message displaying ‘Server:’pop3.example.com’, or ‘Secure (SSL): No, Server Error: 0x800ccc90’.
2. Failure of POP3 server

Further Information and Manual Repair

If you come across the error 0x800ccc90, then don’t you worry! You don’t have to hire a professional to resolve this issue. In fact, you can fix it all by yourself. Here are some DIY solutions to repair this problem.

Solution 1:

• Go to the ‘Tools’ tab and select ‘Accounts’
• As you click on the accounts tab, an internet accounts box will appear on the screen
• Now double click on the account property box.
• After that go to the server tab and click it.
• Now check on the box that says ‘My Server Requires Authentication.’
• Once you check on this option now click on apply to accept changes and then close the window.
• To bring the changes into effect, restart Outlook and then try to send emails again. Hopefully, this will work.

Solution 2:

However, if you are still unable to resolve the problem, then this means the PST files are corrupt and damaged and there is no problem from the server's end. When this happens, then the best way to resolve this problem is to download a PST repair tool.

We suggest downloading the PST repair tool from a trusted website.

After downloading it, run and scan it on your PC to detect errors. You will have to be patient because scanning may take a couple of minutes. Once the scanning is complete, click on repair to resolve the problem.

So, next time when you are unable to send or receive emails on your Outlook Express and you see the 0x800ccc90 error message, then try using the solutions given above to resolve the error right away.

There is various Blue Screen of Death errors that you can encounter as you use your Windows 10 computer and some of these Stop errors have something to do with the win32kbase.sys file. This post will guide you in fixing the BSOD errors related to the win32kbase.sys file.

• A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Win32kbase.sys.
• Your PC ran into a problem and needs to restart. If you would like to know more, you can search online later for this error: win32kbase.sys.
• SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)
• STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – win32kbase.sys
• STOP 0x0000001E:

KMODE_EXCEPTION_NOT_HANDLED – win32kbase.sys

• STOP 0×00000050:

PAGE_FAULT_IN_NONPAGED_AREA – win32kbase.sys

The win32kbase.sys file is a Windows operating system Base Win32 Kernel Driver file located in the System32 folder so if it ends up getting corrupted or if it went missing, your computer will throw up Blue Screen error. To fix BSOD errors that have something to do with the win32kbase.sys file, here are some possible fixes that could help. Worry not for these possible fixes are not complicated.

Option 1 – Run the Check Disk or CHDSK utility

One of the first things you can try to resolve the win32kbase.sys Blue Screen error is running the CHKDSK utility. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f C:

• Wait for the process to be completed and then restart your computer.

Option 2 – Run SFC or System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Restart your PC.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the win32kbase.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing Blue Screen errors related to the win32kbase.sys file. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.